No active AI roles currently tracked. Primary focus: Agent · Engineering. Salary range $124k–$241k (avg $180k).
In the past 30 days, ServiceNow has posted 0 new AI-related roles. That is a -100% change versus the prior 30 days (30 → 0).
| Title | Stage | AI score |
|---|---|---|
| Sr Enterprise Account Executive This role is for a Sr. Enterprise Account Executive at ServiceNow, a company that provides AI-enhanced technology to over 8,100 customers. The primary focus is on generating new business sales revenue through SaaS licenses by developing C-suite relationships, account planning, and advising customers on how ServiceNow can support their IT roadmap. While the role involves leveraging AI tools and understanding AI's impact, it is not a hands-on AI/ML development or research position. | — | 5 |
| Senior Technical Support Engineer(Platform) This role is a Senior Technical Support Engineer for the ServiceNow Platform, focusing on resolving customer technical issues and providing input for product improvements. While the company uses AI-enhanced technology and the role requires thinking about AI integration, the core responsibilities are customer support and technical troubleshooting of the platform, not direct AI/ML model development or deployment. | — | 5 |
| Staff Technical Support Engineer This role is for a Staff Technical Support Engineer at ServiceNow, a company that provides AI-enhanced technology to over 8,100 customers. The engineer will act as a technical resource to guide customers through critical issues, resolve technical cases, and troubleshoot unexpected behaviors or technical questions about the ServiceNow software and platform. The role requires advanced understanding of Java and SQL, experience in customer-facing technical support, and the ability to leverage or critically think about integrating AI into work processes. The engineer will also mentor junior members and provide input on product improvements. |
| — |
| 5 |
| Technical Consultant - ITOM This role configures ServiceNow Platform solutions to achieve customer outcomes, with a focus on ITOM. It involves understanding and integrating AI into work processes, analyzing AI-driven insights, and providing feedback to product development. The role requires experience in professional services, infrastructure visualization, and a proactive learning mindset. | — | 5 |
| Technical Consultant - Core Business Workflow This role involves configuring ServiceNow Platform solutions to achieve customer outcomes, acting as a functional and technical expert. It requires assessing current processes, designing and delivering solutions, providing oversight for code development, advising customers on platform capabilities, guiding documentation, and providing product feedback. A key requirement is experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving. | — | 5 |
| Enterprise Account Executive - Public Enterprise Account Executive role at ServiceNow, a global market leader in AI-enhanced technology. The role focuses on producing new business sales revenue through SaaS license models by developing C-suite relationships, orchestrating account strategies, and acting as a trusted advisor. Requires experience in sales and understanding how to integrate AI into business processes. | — | 5 |
| Senior Customer Success Manager This role is for a Senior Customer Success Manager at ServiceNow, a company that provides AI-enhanced technology to over 8,100 customers. The primary focus is on helping customers achieve business outcomes and increase adoption of ServiceNow products through prescriptive guidance and best practices. The role requires experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving, and involves managing a portfolio of customers, ensuring technical health, and guiding other teams to resolve customer issues. While the company uses AI, the role itself is customer-facing and focused on product adoption rather than direct AI/ML development. | — | 5 |
| Senior Technical Accelerator Consultant This role is a Senior Technical Accelerator Consultant focused on customer success and digital transformation using ServiceNow's AI-enhanced platform. The consultant will deliver technical accelerators, act as a subject matter expert, and help customers unlock business value and adopt ServiceNow products. The role involves understanding customer needs, demonstrating products, identifying process improvements, and mentoring junior team members. While not directly building AI models, the role requires exposure to AI and critical thinking about integrating AI into work processes and decision-making. | — | 5 |
| Solution Architect Solution Architect, Platform role at ServiceNow, focusing on implementing ServiceNow Workflow solutions for customers. The role involves technical and functional expertise, customer consultation, supporting sales cycles, and advocating for customer needs. Requires experience integrating AI into work processes and deep ServiceNow product knowledge. | — | 5 |
| Advisory Solution Consultant - Data & Analytics Advisory Solution Consultant for ServiceNow's Workflow Data Fabric & RaptorDB, focusing on data platform solutions, distributed databases, data integration, and advanced analytics, including AI-enhanced capabilities like NowAssist and Agentic AI. The role involves technical advisory, customer engagement, PoC development, and competitive differentiation. | — | 5 |
| Field Marketing Manager ServiceNow is seeking a Field Marketing Manager in Tokyo to localize and deploy global AI-enhanced marketing campaigns, drive awareness of new concepts, lead content strategies, execute co-marketing campaigns with partners, and work cross-functionally with sales teams to generate demand and acquire new customers. The role involves managing lead generation programs, providing logistical campaign support, tracking lead follow-up, reporting on campaign effectiveness and ROI, evaluating marketing opportunities, managing budgets, and developing digital acquisition strategies. The ideal candidate will have experience integrating AI into work processes and strong analytical and campaign management skills. | — | 5 |
| Senior Solution Sales Executive - CRM & Industry Workflows This role is for a Senior Solution Sales Executive at ServiceNow, focusing on CRM & Industry Workflows. The primary responsibility is to achieve sales quotas by developing sales strategies, conducting executive discussions, and positioning ServiceNow's AI-enhanced solutions. While the role requires understanding and discussing how to integrate AI into work processes and leveraging AI-powered tools, the core function is sales and market success of AI-enhanced products, not the direct building or research of AI models. | — | 2 |
| Senior Solution Sales Executive - CRM & Industry Workflows This role is for a Senior Solution Sales Executive at ServiceNow, focusing on CRM & Industry Workflows. The primary responsibility is to achieve sales quotas by developing sales strategies, conducting executive discussions, and positioning ServiceNow's solutions. While the role requires understanding how to integrate AI into work processes and analyzing AI-driven insights, the core function is sales and market success of CRM/CX products, not direct AI/ML development or research. | — | 2 |
| Senior Manager, Strategy & Operations, CRM Japan This role is a Senior Manager, Strategy & Operations for the CRM Japan Sales organization at ServiceNow. The primary focus is on partnering with the Group Vice President of Sales to execute business plans, lead operational and strategic initiatives, and integrate planning across short and long terms. Responsibilities include developing growth plans, collaborating with various departments, incubating strategic programs, and driving program governance and project oversight. While the role mentions leveraging AI in work processes, its core function is sales operations and strategy, not direct AI/ML development or research. | — | 0 |
| Enterprise Account Executive - Utility & Retail This role is for an Enterprise Account Executive at ServiceNow, focusing on the Utility & Retail sectors in Tokyo. The primary responsibility is to generate new business sales revenue through SaaS licenses by developing C-suite relationships, account planning, and advising customers on how ServiceNow's AI-enhanced platform can meet their IT roadmap needs. While the role involves understanding and discussing the integration of AI into business processes, it is a sales role and does not involve building or shipping AI models. | — | 0 |
| Partner Account Manager ServiceNow is seeking a Partner Account Manager to drive co-sell and co-delivery initiatives with partners, focusing on accelerating digital transformation and generating new business within a defined territory. The role involves developing go-to-market plans, supporting sales pursuits, and ensuring partners are equipped to deliver successful customer implementations. Success is measured by sales quotas and partner ecosystem growth. | — | 0 |
| Field Marketing Manager This role is a Field Marketing Manager at ServiceNow, focusing on driving marketing events and campaigns for Executive Programs and Partner Marketing in Japan. The role involves managing field events, partner sponsorships, workshops, and localizing global marketing programs. While the job description mentions experience in leveraging or critically thinking about how to integrate AI into work processes, the core responsibilities are in marketing execution, campaign management, budget tracking, and stakeholder collaboration, not in building or shipping AI models or systems. | — | 0 |