Stripe is seeking a Manager, Community Operations to lead a team of Operations Associates supporting users through social channels and escalation fastlanes. This role involves recruiting, managing, coaching, and developing the team, driving operational delivery and process improvement, identifying and mitigating risks, and fostering a positive team culture. The ideal candidate will have at least 5+ years of experience leading operations support teams, a strong operations mindset, and a passion for delivering exceptional user experience.

Stripe is seeking an Operations Associate for their Bridge - Financial Crimes (AML Investigations) team in Mexico. The role involves conducting end-to-end AML investigations, specializing in cryptocurrency and stablecoin transactions. Responsibilities include using blockchain analytics tools, performing OSINT research, drafting SARs/STRs, and reviewing high-risk transaction monitoring alerts. The ideal candidate has 2+ years of experience in financial crimes, specifically in crypto/blockchain financial crime, and experience with blockchain analytics tools.

Stripe is a financial infrastructure platform for businesses. This role is for a Tech Operations Associate, New Grad in Mexico City, focusing on troubleshooting, process analysis, and improving user experience within the company's operations. The role requires strong analytical and problem-solving skills, SQL experience, and excellent communication.

Stripe is seeking an Operations Associate for Product Support Operations in Mexico City. This role involves troubleshooting user issues, analyzing processes for scalability and user experience improvements, and collaborating with other teams to enhance product offerings. The ideal candidate has a user-first mindset, strong analytical and communication skills, and experience in customer service or operations.

Stripe is seeking a Risk Operations Associate for their Mexico City office. This role involves supporting large-user special handling, migrations, and ORR activities. Responsibilities include reviewing KYC/KYB documents, running data queries, managing queues, troubleshooting with users, and leading large-scale migrations. The ideal candidate will have strong communication, analytical problem-solving, and operational skills, with a user-first approach. Prior experience in risk and compliance within fintech is preferred.

Stripe is seeking a People Consultant to support business leaders, managers, and employees in strategizing and implementing people-related systems, processes, and programs. This role involves advising on performance management, career development, employee relations, and team effectiveness, while ensuring compliance with local labor regulations and analyzing organizational health trends.

Stripe is seeking a Fraud Operations Team Lead in Mexico to manage a team of Operations Associates, handle complex casework, drive operational excellence, and implement strategic initiatives within Risk Operations. The role involves leading, coaching, monitoring team performance, conducting investigations, performing root cause analyses, and advocating for product/process improvements. Requires 6+ years of experience in Fraud Operations or Financial Crime Operations, proven leadership skills, data analysis abilities, and fluency in English and Spanish.

IT Support Engineer responsible for providing technical assistance and support related to computer systems, hardware, and software. This includes responding to queries, running diagnostic programs, isolating problems, and implementing solutions. The role also involves in-person support, setting up desks, managing peripherals, and supporting critical SaaS tools and Stripe-provided hardware.

Stripe is hiring a Consumer Operations Associate in Mexico City to troubleshoot user issues, analyze processes, and collaborate with other teams to improve product offerings and user experience. The role involves working closely with global operations specialists and business process owners to run critical workflows, contributing to a new team and operational culture.

This role focuses on implementing and managing operational processes for user policies in a financial technology context, assessing risks, liaising with partners, and managing escalations. It involves applying and enforcing platform rules to determine business eligibility, utilizing analytics to optimize strategies, and ensuring compliance with regulations. The role requires strong analytical thinking, problem-solving, and collaboration skills, with experience in risk analysis or operations, particularly in payments or fintech.

This role is part of Stripe's Credit Risk Operations team, responsible for assessing credit risk, underwriting users, and proposing mitigation strategies to ensure a healthy financial ecosystem. The role involves evaluating business models and financial statements, managing the credit portfolio, identifying risks, and recommending process improvements. It requires experience in commercial credit underwriting, financial risk modeling, and analytical thinking.

Stripe is seeking a Fraud Operations Associate SDC to investigate accounts for fraudulent merchants, card testing, and account takeover. The role involves assessing risk factors, contributing to fraud detection strategies and business rules, and participating in root cause analysis to mitigate risk. The ideal candidate has experience in fraud analysis or investigations and can use data to make assessments.

Operations Manager for Stripe's Financial Crimes team, focusing on Enhanced Due Diligence for high-risk customers. Responsibilities include recruiting, managing, coaching, and developing a team of investigators, ensuring adherence to regulatory and compliance guidelines, driving operational efficiency, and identifying process improvements. Requires expertise in KYC, AML, and financial crime regulatory frameworks.

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Their mission is to increase the GDP of the internet. This role is for an Operations Associate, New Grad in Mexico City, focusing on Risk, Product Support, and Financial Crimes.

Stripe is a financial infrastructure platform for businesses. This role supports business functions by providing administrative and operational support to leaders, including calendar management, travel coordination, and expense reporting.

Stripe is seeking an Operations Associate, GTM Onboarding Specialist to provide technical guidance and support to users during their onboarding journey. This role involves delivering technical workshops, troubleshooting issues, and collaborating with cross-functional teams to ensure a seamless onboarding experience for startup and SMB users. The specialist will also manage light touch project implementations and contribute to process improvements.

Collections Specialist for Stripe Capital responsible for managing delinquent accounts, reaching out to merchants, and proposing process/product enhancements to improve the collections experience and enable more lending.

Stripe is seeking an Employee Relations Partner to join their HR Compliance team. This role will focus on managing complex employee relations investigations, guiding performance management cases, advising stakeholders on ER issues, and developing best practices for case management and training. The ideal candidate will have experience in employee relations, HR, and managing global investigations, with a strong understanding of US employment law.

This role is focused on fighting financial crimes within the fintech space, specifically conducting investigations and making account-level judgments for regulatory reporting related to Enhanced Due Diligence (EDD) and Politically-exposed Persons (PEP). The role requires analyzing data, understanding regulatory requirements, and documenting findings. It is not directly involved in building or deploying AI/ML models.

Stripe is seeking an Operations Associate for their Sanctions team in Mexico City. This role involves conducting investigations, making account-level judgments, and recommendations for regulatory reporting related to financial crimes and sanctions. The associate will perform in-depth open-source research, analyze complex problems, and adhere to regulatory requirements within the financial services space. The position requires 2+ years of experience in Sanctions roles and the ability to independently analyze and evaluate information from various data sources.

Manager for a Financial Crimes team at Stripe, focusing on Anti-Money Laundering (AML) reviews, customer data validation, transaction analysis, and risk mitigation. The role involves leading a team, driving operational efficiency, identifying system enhancements, and collaborating with cross-functional stakeholders. Requires significant people management experience in financial crimes or related fields, expertise in AML regulations, and strong operational and analytical skills.

Stripe is hiring a Data Analyst for their Payments Health Operations team. The role involves monitoring and maintaining payments performance for large users, including triaging, investigating, and responding to regressions in authentication and cost rates. The analyst will provide in-depth analysis, answer queries, and engage with users and internal teams to optimize acceptance rates and minimize costs and fraud. This role is core to Stripe's platform, ensuring payment reliability and ecosystem health, and sits at the intersection of product/platform engineers and financial partners.

Stripe is seeking an Operations Associate for their Financial Crimes (AML Investigations) team in Mexico City. The role involves reviewing transaction monitoring alerts, conducting AML investigations, and filing Suspicious Activity/Transaction Reports (SARs/STRs). The ideal candidate has 2+ years of analytical or investigative experience, preferably in financial crimes, AML, risk, threat analysis, or fraud, with strong research, writing, and analytical skills. They should understand financial crime typologies and be able to synthesize large amounts of data to identify trends and make decisions.