Whatnot is seeking an experienced Corporate Security Operations Manager to oversee the physical safety of its people across offices, live events, and field engagements. This role involves both strategic program development and tactical execution, including managing third-party vendors, developing security playbooks, and assessing/mitigating risks for various engagements. The position requires strong leadership, cross-functional collaboration, and the ability to operate effectively in a fast-paced environment.

Solutions Engineer for the Enterprise Engineering team, focusing on building systems and tooling for large sellers, including integrations with e-commerce platforms, WMS, ERP, and accounting software. The role involves delivering data synchronization, partnering with stakeholders, and architecting enterprise-grade systems.

The Enterprise Engineering team at Whatnot supports large sellers by building systems and tooling for integrations with e-commerce platforms, WMS, ERPs, and accounting software. This role focuses on delivering seamless data synchronization, architecting enterprise-grade systems, and improving internal tooling for customer support. The ideal candidate has experience in high-growth startups, can work across the stack, and has strong communication and problem-solving skills.

Recruiter for Early Talent at Whatnot, a fast-growing livestream shopping platform. This role partners with hiring managers, primarily in Engineering, to build strategic recruitment processes, develop the brand, and cultivate relationships with early career talent globally. Responsibilities include end-to-end recruitment, acting as a brand ambassador, iterating on the candidate experience, and emphasizing diversity. Requires experience in full-cycle early career recruiting, particularly for technical roles, and understanding of global recruiting nuances.

Recruiter focused on early talent (university + new grad) for a livestream shopping platform. This role partners with engineering teams to build hiring strategies, manage end-to-end recruitment, and act as a brand ambassador. Requires experience in early career recruiting, particularly for technical roles, and a creative, data-literate approach to problem-solving.

IT Support Engineer role focused on managing the IT support queue, administering user accounts, executing onboarding/offboarding, providing local office support, building workflow automations, and contributing to IT projects. The role involves using tools like Okta, Google Workspace, Jira Service Management, and iPaaS platforms, with a focus on meeting SLAs and improving efficiency.

Recruiting Coordinator role focused on scheduling interviews, managing logistics, and using Ashby for tracking and analytics. This is a contract position for 6 months.

This role is for a Warehouse Agent at Whatnot, a livestream shopping platform. The primary responsibilities involve processing inbound and outbound items, authenticating collectibles, managing inventory, packaging orders, and resolving customer issues. The role requires physical endurance, knowledge of Microsoft Office and various operational systems, and a proactive problem-solving attitude. It is not directly related to AI/ML development.

Software Engineer, Logistics Platform at Whatnot. This role focuses on building and improving core logistics systems, data, and APIs for the company's livestream shopping platform. Responsibilities include backend development, data quality, shipment state normalization, observability, and operational debugging. The role requires partnering with various teams to solve complex logistics problems and improve user experience, trust, and operational efficiency. A thoughtful approach to using AI in engineering work is encouraged, with a strong emphasis on correctness and independent judgment.

Data Engineer on the Notifications Platform responsible for owning and evolving high-volume data systems that support product development, experimentation, and machine learning.

This role focuses on maintaining the safety and integrity of a livestream shopping platform by identifying risks, enforcing policies, and protecting the buyer and seller experience. Responsibilities include reviewing suspicious behavior, conducting transaction-level reviews, identifying trends, communicating with customers, and investigating cases. The role requires a customer-first attitude, problem-solving skills, and experience with customer-facing systems.

This role focuses on investigating and mitigating fraud on the Whatnot platform, identifying fraud patterns, and developing prevention measures. It involves transaction reviews, customer communication regarding fraud, and trend analysis to reduce financial risk and minimize impact on user experience.

Data Engineer on the Notifications Platform responsible for owning and evolving high-volume data systems that support product development, experimentation, and machine learning.

This role is for an IT Support Engineer responsible for managing the daily support queue, providing local hub coverage, and administering user accounts and access across various corporate applications. The role involves hands-on user support, systems administration, process improvement, and automation to ensure seamless employee access to tools and support. Key responsibilities include owning the IT support queue, administering Okta and Google Workspace, executing onboarding/offboarding processes, and contributing to IT projects and strategic initiatives like Gleanbot AI deployment.

Software Engineer on the Inventory team at Whatnot, a livestream shopping platform. Focuses on backend systems and services to help sellers manage their merchandise. Requires 3+ years of experience, proficiency in Python/Elixir preferred, and understanding of relational databases. Emphasizes shipping products quickly and owning projects end-to-end.

This role is for a Leadership Recruiter at Whatnot, a fast-growing livestream shopping platform. The recruiter will be responsible for hiring executive-level talent (Director, VP/C-Suite, L8+ engineers) across Technology and Business functions. Key responsibilities include developing executive recruiting processes, managing full-cycle searches, building talent pipelines, and acting as a strategic advisor to executives. The role requires 10+ years of recruiting experience, with at least 5 years focused on in-house leadership hiring at high-growth startups.

This role is a front-line support position within the Trust & Risk team, focusing on resolving escalated and emergency issues related to the Whatnot platform. Responsibilities include providing email support, de-escalating situations, investigating complex cases, and working with other departments to ensure marketplace safety and customer satisfaction. The role requires a customer-first attitude, problem-solving skills, and an understanding of e-commerce operations.

Staff Software Engineer role at Whatnot, a fast-growing livestream shopping platform. The role involves leading the design and evolution of large, distributed systems across various engineering pillars, including buyer/seller growth, trust & risk, discovery & personalization, search, AI developer tools, and customer experience. Responsibilities include owning ambiguous technical problems, acting as a technical lead for major initiatives, and raising the engineering bar through mentorship and contributions. Requires 8+ years of experience in software engineering, with a proven track record in fast-scaling environments and distributed systems design.

Staff Software Engineer at Whatnot, a fast-growing livestream shopping platform. This role involves leading the design and evolution of large, distributed systems, owning ambiguous technical problems, and acting as a technical lead for major initiatives. The focus is on building and scaling the core marketplace infrastructure, not directly on AI/ML model development.

This role focuses on training and onboarding new agents within the Trust and Risk team, ensuring they have the necessary skills and knowledge to succeed. It involves coordinating training sessions, delivering content, monitoring performance, and updating training materials. The role requires experience in Trust & Risk operations or frontline operational team training, familiarity with relevant software, and the ability to adapt to fast-paced environments. The position is based in Phoenix, AZ.

Software Engineer for the Payments - Treasury team at Whatnot, responsible for managing and recording money and credit in customer transactions, including taxes, customs, returns, and refunds. The role involves improving payment scale, reliability, payment options, fraud mitigation, and transaction modeling for a global livestream shopping platform.

This role focuses on preventing and mitigating fraud on a livestream shopping platform. Responsibilities include identifying fraud patterns, reviewing transactions, developing prevention measures, and communicating with customers about fraud-related inquiries. The role requires collaboration with the team to minimize financial risk while maintaining a positive user experience. It is not an AI-centric role but rather an operational one within a consumer marketplace.

This role is for a US Workday Payroll Analyst responsible for end-to-end payroll processing, ensuring compliance with federal, state, and local regulations, managing multi-state payroll and tax allocations, supporting audits, and identifying process improvement opportunities. Requires 5-7+ years of US payroll experience and 3+ years with Workday Payroll.

This role is for a Payroll Analyst at Whatnot, a livestream shopping platform. The analyst will manage end-to-end US payroll operations using Workday and ADP, ensuring compliance with regulations, managing multi-state payroll, and supporting audits. Responsibilities include payroll processing, compliance, system management, reconciliation, reporting, and process improvement.

International Recruiter for Operations teams (Customer Experience, Trust & Safety, Fraud) at Whatnot, a fast-growing livestream shopping platform. This role involves full-cycle recruiting, high-volume hiring, sourcing, building relationships with passive talent, and ensuring a positive candidate experience. The recruiter will partner with hiring managers, develop hiring plans, and emphasize diversity and inclusion in hiring practices. Requires 4+ years of experience supporting Operations hiring in high-growth environments.

This role focuses on maintaining the safety and integrity of the Whatnot platform by reviewing suspicious behavior, conducting transaction reviews, identifying trends, and communicating with customers. It involves investigating trust and risk cases, working with other departments, and representing the company with integrity. The role requires a customer-first mindset and the ability to learn new systems quickly.

The Customer Experience Agent is responsible for driving the best possible user experience through process improvement, order management, and problem solving. This role interacts with buyers and sellers to resolve issues regarding payments, orders, shipments, and general questions, aiming to ensure a positive experience and timely delivery of products.

Software Engineer focused on performance marketing systems, building and maintaining data pipelines for marketing platforms, creating automation tools for bidding and campaign management, and implementing attribution/tracking logic. This role supports growth and paid media initiatives.

Senior Fullstack Engineer for Whatnot's Games & Buyer Ecosystem Team in China, focusing on developing gamified mechanisms, interactive challenges, and reward systems for the livestream shopping platform to drive buyer purchases and engagement. The role involves end-to-end feature development for mobile/web apps and requires strong product instincts and a proven track record of shipping user-facing features.

Senior Android Engineer at Whatnot, a livestream shopping platform, focused on developing gamified features and interactive systems for the buyer ecosystem to drive engagement and purchases. The role involves using Kotlin for the Android app, analyzing performance metrics, and collaborating with a remote team.

Software Engineer, Infrastructure Reliability Engineering role at Whatnot, focusing on building and maintaining distributed systems, services, and frameworks to ensure platform reliability, resiliency, and safe operation at scale. Responsibilities include designing traffic control mechanisms, load testing frameworks, chaos testing infrastructure, and systems for SLOs and incident management. The role requires strong software engineering fundamentals and experience with distributed systems, with preferred languages being Python, Elixir, or Go.

This role focuses on maintaining the safety and integrity of the Whatnot platform by identifying risks, enforcing policies, and protecting the buyer and seller experience. Responsibilities include reviewing suspicious behavior, conducting transaction-level reviews, identifying trends, communicating with customers, and investigating trust and risk cases. The role requires a customer service mentality and experience in Trust & Safety, customer service, or fraud operations.

Engineering Manager for Core Backend Services at Whatnot, a livestream shopping platform. This role focuses on leading and mentoring a team to build and scale critical infrastructure, including backend services, real-time systems, and storage. The emphasis is on ensuring scalability, reliability, and performance to support millions of users, driving best practices in software engineering, and fostering innovation.

Whatnot is hiring an Engineering Manager for their Platform Engineering team in San Francisco, CA. This role involves leading and mentoring engineers, developing strategic roadmaps for platform engineering, and driving best practices in software engineering. The ideal candidate will have 10+ years of experience in platform or infrastructure engineering leadership, with a focus on building and scaling backend systems, real-time services, and storage infrastructure. The role emphasizes developer velocity, reliability, and scalability.

Software Engineer on the Payments - Treasury team responsible for how the business moves and records money and credit in all customer transactions, including taxes, customs, returns, and refunds. Focuses on improving payment scale, reliability, diversity of options, fraud mitigation, and transaction/tax modeling for a seamless international marketplace.

Software Engineer on the Buyer Growth team responsible for driving Whatnot's top-of-funnel growth and first-time buyer success. Focuses on acquisition, activation, and early retention, partnering with product, data, and marketing to build experiences that bring new users into the ecosystem and turn them into loyal customers. Will lead and scale growth initiatives, design and own end-to-end systems, work across teams to identify growth opportunities, and instrument/monitor/improve funnels.

Software Engineer on the Merchant Tooling team, focusing on building large-scale, reliable systems for managing seller merchandise and integrating with external e-commerce platforms, ERPs, and WMS. The role involves designing and implementing bi-directional data synchronization and supporting enterprise-level sellers.

Data Engineer role focused on building and scaling data systems for a livestream shopping platform. Responsibilities include owning data architecture, building pipelines, designing data models, enforcing data quality, automating workflows, and enabling insights for analytics and ML teams. Requires 3+ years of experience in data/software engineering, expertise in modern data tooling (Kafka, dbt, Spark, Airflow, Great Expectations), cloud data warehouses (Snowflake, BigQuery), and production-grade Python/SQL.

iOS Engineer focused on buyer growth, acquisition, activation, and early retention for a livestream shopping platform. Responsibilities include leading growth initiatives, developing features using Swift, analyzing metrics, and collaborating with product, marketing, and data science.

This is an early talent community outreach for future software engineering roles at Whatnot, a livestream shopping platform. It is not a direct application but a way for students to express interest and receive updates.

Whatnot is hiring iOS Engineers to build and design mobile experiences and systems for their livestream shopping platform, focusing on buyer growth, content, security, app platform, and customer experience. The role involves developing features using Swift and SwiftUI, collaborating cross-functionally, and contributing to mobile infrastructure.

Software Engineer on the Merchant Tooling team, focused on building scalable, reliable systems for large sellers to manage their merchandise, including integrations with e-commerce platforms, WMS, ERPs, and accounting software. The role involves designing and implementing bi-directional data synchronization and enterprise-grade systems.

Engineering Manager for Customer Experience at Whatnot, focusing on scaling Seller Provided Support (SPS) to help sellers resolve post-purchase issues, reduce refunds, and improve buyer/seller trust. This role involves end-to-end ownership of business outcomes, technical strategy, and execution for a full-stack team, aiming to build a world-class, intelligent support platform.

This role is a front-line support position for German users experiencing trust and safety issues on the Whatnot platform. Responsibilities include de-escalating and educating customers, investigating complex cases, serving as an escalation point for language and cultural nuances, and working with other departments to resolve issues. The role requires fluency in German and English, experience in Trust & Safety or customer service, and a customer-first attitude.

Android Engineer role focused on building and shipping mobile experiences for Whatnot's seller growth and inventory management teams. Responsibilities include developing features using Kotlin and Jetpack Compose, collaborating cross-functionally, and contributing to mobile infrastructure.

Data Engineer role focused on building and scaling data systems, including data architecture, pipelines, and models, to support data-driven decisions across product, sales, marketing, finance, and trust teams. Requires experience with modern data tooling and cloud data warehouses.

This role is a front-line support position for French users experiencing trust and safety issues on the Whatnot platform. Responsibilities include de-escalating and educating customers, investigating complex cases, and serving as an escalation point for culturally nuanced issues. The role requires fluency in French and English, a customer-first attitude, and experience with customer-facing systems.