Zapier

This role is a Sr. Manager, Global Support at Zapier, focused on leading a team and driving AI transformation initiatives within the support function. While the role involves using and building with AI tools to improve support operations and customer experience, its core function is managing a support team and operations, not directly shipping AI models or core AI products. The role emphasizes leveraging AI to enhance efficiency and customer outcomes within an enterprise SaaS context.

Zapier is seeking a Sr. Strategic Finance Manager to lead financial strategy for their self-serve and new products businesses. This role involves forecasting, planning, and analysis, with a strong emphasis on understanding self-serve SaaS dynamics and building analytical infrastructure. The ideal candidate will be proficient in SQL, comfortable with ambiguity, and adept at partnering with cross-functional teams. A key aspect of the role is the proactive and integrated use of AI tools in daily work to drive efficiency and insights.

Zapier is seeking an experienced and visionary Director, Channel Partnerships to lead their channel partner strategy and team. This role is responsible for building and scaling channel motions that influence enterprise and upmarket ARR, owning revenue targets for partner routes to market, and defining how to recruit, enable, and grow the channel partner ecosystem. The ideal candidate has 10+ years of experience in channel partnerships, partner sales, or alliances, with a strong understanding of AI tools and their application in designing workflows, building agents, and creating playbooks.

This role is for an Account Executive, Enterprise at Zapier, focusing on selling Zapier's AI-powered automation platform to large companies. The role involves owning the full sales cycle, building relationships, and understanding the business impact of automation and AI. While the company and product are AI-related, the core function of this role is sales, not building AI.

Zapier is seeking a General Counsel to lead its legal function, focusing on AI and product law, commercial transactions, data privacy, M&A, and corporate governance. This role requires extensive experience in high-growth tech companies, with a strong preference for SaaS, platform, developer tools, or AI experience. The General Counsel will be responsible for setting legal strategy, managing a distributed legal team, and navigating the evolving global AI regulatory landscape to enable business growth while managing risk.

Zapier is seeking a Sales Engineer, Enterprise to join their Sales team. This role will partner with the team to develop go-to-market strategy and close key customer accounts. The Sales Engineer will educate customers as a trusted advisor on automation and integration, bring accounts to technical close by designing joint integration architectures, and partner with Growth, Engineering, and Product teams to gather feedback and influence the product roadmap. The role requires 5+ years of technical pre-sales experience in B2B SaaS or customer-facing technical consulting, strong technical acumen, a consultative approach, excellent relationship-building skills, and adaptability.

Director of Product Marketing at Zapier, leading growth through strategic positioning, evolving GTM, and managing a team at the edge of AI-driven marketing. Partners with Product, Engineering, Sales, and Marketing leadership to define strategy and competitive advantage. Transforms GTM from traditional launches to a continuous, insight-driven engine. Requires strong product intuition, enterprise sales understanding, and experience evolving GTM models. Excited about AI as a fundamental shift.

Manager/Sr. Manager, Sales-Assist role at Zapier, focusing on leading a team to drive customer adoption and expansion of Zapier's automation products. The role requires strong leadership, analytical skills, program ownership, systems thinking, and leveraging AI to improve sales processes and outcomes. The candidate will identify growth opportunities, translate data into action, and shape strategy to drive measurable business results.

This role is for an Account Executive focused on selling Zapier's AI Orchestration and Automation platform. The ideal candidate has experience selling SaaS, particularly to mid-market companies, and a strong understanding of how to leverage AI tools in their sales process. The role involves driving revenue, managing the full sales cycle, and providing product feedback.

This role is for individuals excited about Zapier's intersection of automation and AI, contributing to the go-to-market strategy. It targets experienced professionals from consulting, founder, technical, or sales backgrounds who are actively building with AI and can help shape new playbooks for enterprise and mid-market sales, solutions architecture, and automation strategy.

This role is for a Sales Assist Representative at Zapier, focusing on assisting customers through live chat, demos, and emails to facilitate their evaluation and purchase of Zapier's automation offers. The role involves inspiring automation use-cases, addressing procurement questions, and removing friction from the buying process. While the company uses AI and encourages its use by applicants and employees, this specific role is in sales and does not involve building or shipping AI models.

This role supports the R&D organization by partnering with Product, Engineering, and Infrastructure leaders to drive financial accountability, improve investment visibility, and enable better decision-making across the R&D portfolio. The role involves financial planning and analysis for R&D spend, modeling cloud and infrastructure economics, analyzing AI investments, and supporting executive reporting. The candidate should have experience partnering with R&D teams and understanding technical roadmaps.

This role is for an Account Executive focused on Large Enterprise clients at Zapier. The primary responsibility is to own the entire sales cycle for these accounts, driving strategic adoption of Zapier's automation and integration solutions. The role requires a deep understanding of APIs, AI, and automation technologies, and the ability to articulate their business value to executives and technical stakeholders. While AI is a significant part of Zapier's strategy and the role requires understanding of AI, the core function is sales, not building or researching AI.

Zapier is seeking a Manager for their Mid Market Sales team, responsible for selling the company's AI Orchestration platform offerings to customers globally. The role involves leading and developing a team of Account Executives, hiring and onboarding talent, coaching for full-funnel mastery, overseeing strategic execution, driving operational excellence, collaborating cross-functionally, acting as a customer champion, and refining sales playbooks. The ideal candidate has experience leading sales teams, a strong understanding of horizontal SaaS and AI/automation, technical fluency, a builder mentality, and is AI-curious.

Zapier is seeking a Sr. Sales Manager to lead their Enterprise Sales team, focusing on selling AI Orchestration platform offerings to global customers. This role involves building the sales motion, coaching sellers, and owning revenue targets. The ideal candidate will have a strong SaaS sales background, experience leading enterprise sales teams, and a deep understanding of AI and automation in a business context.

This role is for an Automation Strategist within the Customer Success organization, focusing on enterprise customers. The strategist will advise customers on automation and AI strategies, identify and deploy high-value use cases, and guide them towards AI-enabled transformation. The role involves strategic advisory, orchestration design, and relationship management, moving beyond traditional customer success to focus on consulting and systems thinking.

This is a talent community form for Zapier, not a specific job posting. It mentions the use of AI tools in the hiring process and in general work, but the form itself is not for an AI-specific role. It emphasizes responsible and transparent use of AI.