Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Currently tracking 241 active AI roles, down 18% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 89 new AI-related roles. That is a -31% change versus the prior 30 days (129 → 89).
| Title | Stage | AI score |
|---|---|---|
| Principal Associate, Social Operations and Enablement This role is for a Principal Associate, Social Operations and Enablement at Capital One. The primary focus is on managing social media platforms, ensuring brand governance, and implementing technology, AI, and automation solutions to optimize the social landscape. It involves cross-functional collaboration, vendor management, and adherence to compliance standards within a regulated financial services environment. | — | 0 |
| Sr Lead Software Engineer Senior Lead Software Engineer role at Capital One, focused on leading technology projects, delivering cloud-based solutions for financial empowerment, and mentoring engineering teams. The role involves working with distributed microservices, full-stack systems, and various cloud technologies, with a requirement to help meet regulatory needs. Experience with interactive AI tooling is a plus. | — | 0 |
| Principal Coordinator, Support Operations This role provides technical support for internal end-users, troubleshooting hardware and software issues, managing tickets, and assisting with agent onboarding and training. It requires experience with remote help desk support, Windows and Mac OS, and ITIL certifications are preferred. |
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| Principal Project Manager (Hybrid) This role is a Principal Project Manager on the Customer Protection (Fraud) team within Retail Bank. The primary focus is to oversee complex projects that reduce fraud risk or improve customer/associate experience, leading cross-organization teams to implement innovative solutions. The role requires strong project management, influencing, and communication skills to deliver strategic and tactical outcomes in a dynamic environment. | — | 0 |
| Director, Regional Sales Manager Director, Regional Sales Manager role at Capital One Auto Finance, managing a team of Area Sales Managers. Responsibilities include sales coaching, performance objective achievement, coordinating sales activities, analyzing sales teams, and customer relationship management. Requires experience in financial services or auto finance industry, and credit underwriting. | — | 0 |
| Senior Lead Software Engineer, Full Stack (Global Payment Network) Senior Lead Software Engineer, Full Stack role at Capital One, focusing on building and pioneering technology solutions for the Global Payment Network. The role involves leading a team, developing distributed microservices and full stack systems, collaborating with product managers, and delivering cloud-based solutions. Experience with various programming languages, databases, container orchestration, and AWS services is required. The role also mentions leveraging interactive AI tooling to accelerate productivity as a preferred qualification. | — | 0 |
| Business Director, Effortless Customer Experiences This role leads the customer experience (CX) measurement system and business engagement strategy for the Retail Bank. It involves designing, implementing, and analyzing the CX measurement system, guiding a team of Business Analysts, and partnering with Product and Tech teams to enhance customer data and analytics. The role requires leveraging complex datasets, SQL/Snowflake, and advanced analytical techniques to identify customer effort hot spots and drive improvements in customer and business value. | — | 0 |
| Lead Software Engineer Lead Software Engineer role at Capital One's Card Tech+ organization, focusing on full-stack development, distributed microservices, and serverless initiatives within the financial services domain. Requires extensive experience in backend, frontend, databases, and cloud technologies, with a strong emphasis on technical leadership and designing/building complex systems. | — | 0 |
| Senior Administrative Assistant (Administrative Support Assistant III) - Global Payment Network Pricing & Analytics This role is for a Senior Administrative Assistant supporting executives in a tech-savvy environment, focusing on managing schedules, coordinating travel, preparing reports, and facilitating team activities. It requires strong organizational and communication skills, with experience in Microsoft Office or Google Suite. | — | 0 |
| Flex Relationship Manager This role is for a Flex Relationship Manager in the Auto Finance division at Capital One. The primary responsibilities include cultivating relationships with dealerships, providing high-level customer service, supporting sales managers, and acting as the first point of contact for underwriting and funding issues. The role requires influencing dealerships, monitoring plans to achieve goals, and partnering with peers. Basic qualifications include a high school diploma and experience in Financial Services or Business to Business Sales. Preferred qualifications include a Bachelor's Degree, experience in Auto Finance, and Customer Relations/Service. | — | 0 |
| Senior Associate, E2E Project Manager — EMOCS (Enterprise Marketing Operations Client Success) This role is for a Senior Associate, End-to-End Project Manager within Capital One's EMOCS team, focusing on delivering marketing campaigns and projects. The role involves portfolio planning, campaign delivery, system management (Adobe Workfront), operational health monitoring, process improvement, and ensuring compliance with regulatory requirements. It requires experience in marketing project management, process management, and project management tools, with a preference for experience in financial services or regulated industries. | — | 0 |
| Flex Relationship Manager Relationship Manager role in Auto Finance, focusing on dealer partnerships, customer service, and managing underwriting/funding processes. Requires experience in Financial Services or B2B Sales. | — | 0 |
| Senior Associate, Process Manager, Hardware Strategy (Hybrid) This role supports the Manager of Hardware Strategy by driving the operational execution of physical customer touchpoints, ensuring the fleet is modern and functional. Responsibilities include strategic support, fleet health maintenance (including predicting hardware lifecycles), project execution, procurement support, process validation, reporting, and risk mitigation. The ideal candidate is disciplined, detail-oriented, and comfortable working under direction while managing their own workflow. | — | 0 |
| Senior Manager, Product Management - Customer Referrals Senior Manager, Product Management for customer referrals at Capital One. This role focuses on owning the end-to-end customer journey for referrals, balancing business objectives with intuitive design, and partnering with technical teams to bring the vision to life. The ideal candidate will be a high-ownership leader and clear communicator, acting as a strategic thought partner to transform the referral experience into a best-in-class digital destination. | — | 0 |
| Senior Business Analyst, Commercial Fraud Strategy This role focuses on protecting Capital One's Commercial Banking clients from fraud by developing and implementing strategies, tools, and technologies. It involves analysis, product modeling, risk support, and cross-functional partnership to enhance fraud defenses. | — | 0 |
| Senior Business Analyst, Product Analytics Senior Business Analyst for Product Analytics in Capital One's Retail Bank. This role involves shaping consumer-facing and platform experiences by applying analytical and technical skills to support leadership, set goals, prioritize initiatives, and guide product strategy using data and insights. Responsibilities include identifying business challenges, performing modeling for product/pricing strategies, supporting marketing efforts, improving credit performance through risk models, and collaborating with various internal teams. Requires a strong quantitative background, business judgment, and communication skills. | — | 0 |
| Senior Software Engineer - Full Stack Senior Software Engineer - Full Stack role at Capital One, focusing on building and pioneering technology solutions in a collaborative, fast-paced environment. The role involves designing, developing, testing, and supporting technical solutions using various full-stack development tools and technologies, with an emphasis on cloud-based solutions and driving financial empowerment for customers. | — | 0 |
| Senior Risk Associate This role focuses on operational risk analytics, innovation, and reporting within Capital One's financial services domain. The Senior Risk Associate will collaborate with risk leaders, analysts, and technology partners to support risk reporting, risk appetite assessment, and metric governance execution. The role involves analyzing and reporting on operational risk performance to senior executives and the Board, developing data-driven insights, and supporting audits and exams. | — | 0 |
| Lead Software Engineer (Full Stack) Lead Software Engineer (Full Stack) at Capital One, focusing on building and pioneering technology solutions in a collaborative, iterative environment. The role involves leading a team on distributed microservices and full stack systems to meet regulatory needs, collaborating with product managers on cloud-based solutions, and utilizing various programming languages and AWS services. Experience with interactive AI tooling is a plus. | — | 0 |
| Lead Software Engineer, Full Stack Lead Software Engineer, Full Stack at Capital One, focusing on building and pioneering technology solutions for complex business problems in a fast-paced, collaborative environment. The role involves leading diverse technology projects, developing distributed microservices and full stack systems, and collaborating with product managers to deliver robust cloud-based solutions that drive financial empowerment. The position requires experience with various programming languages, cloud platforms (AWS, Azure, GCP), and container orchestration services. | — | 0 |
| Senior Software Engineer, Salesforce (Global Payment Network) Senior Software Engineer role focused on Salesforce development within Capital One's Global Payment Network. The role involves full-stack development, collaboration with Agile teams, and designing/implementing technical solutions. Experience with various coding languages and cloud platforms is preferred. The role mentions leveraging interactive AI tooling to accelerate productivity as a preferred qualification. | — | 0 |
| Senior Software Engineer, DevOps (Cloud Operations Resilience Engineering) This role is for a Senior Software Engineer, DevOps focusing on Cloud Operations Resilience Engineering at Capital One. The primary responsibilities involve designing, developing, and supporting technical solutions in a cloud environment, utilizing technologies like AWS, Docker, Kubernetes, Ansible, and Terraform. The role emphasizes collaboration with Agile teams and digital product managers to deliver robust cloud-based solutions. While the company uses AI tools, this role is not directly involved in building or researching AI/ML models. | — | 0 |
| Senior Software Engineer, DevOps This role is for a Senior Software Engineer, DevOps at Capital One, focusing on building and pioneering in the technology space. The engineer will collaborate with Agile teams to design, develop, and support technical solutions, utilizing programming languages and cloud-native technologies. They will also have the opportunity to leverage AI tooling to enhance productivity. The role requires experience in DevOps Engineering, Cloud Native technologies, and Unix/Linux system administration. | — | 0 |
| Director, Technical Program Management This role is for a Director of Technical Program Management within Capital One's People Tech team. The individual will lead strategic and technically complex programs, focusing on building large-scale products and platforms in a regulated fintech environment. The role requires strong technical backgrounds, program management leadership, and experience in designing and building data-intensive solutions and distributed systems. | — | 0 |
| Director, Client Development Affiliate Marketing - Capital One Ad Solutions (Remote) This role is for a Director of Client Development within Capital One Ad Solutions, focusing on affiliate marketing. The individual will partner with merchants to help them succeed using Capital One Ad Solution's products, acting as a liaison between clients and internal teams to execute marketing campaigns. The role requires a sales leader with experience in product, data, sales, and strategic account management, with a focus on building and managing enterprise client relationships and leveraging data for optimization. | — | 0 |
| Senior Lead Software Engineer, Full Stack (Enterprise Platforms Technology) Senior Lead Software Engineer focused on building enterprise platforms, specifically the Unified Customer Graph, which is a graph-native platform for customer identity. The role involves API design, architecture leadership, proof-of-concepts, and operating within an AI-augmented engineering model. Experience with graph databases, distributed systems, and cloud computing is required. | — | 0 |
| Principal Associate, Program Management| Retail Bank Marketing This role is for a Principal Associate, Program Management within Retail Bank Marketing at Capital One. The primary focus is on leading marketing initiatives, coordinating campaign development and execution, managing project plans, timelines, and cross-functional teams. It involves risk identification, stakeholder management, and ensuring compliance with legal, risk, and regulatory reviews. The role also includes functional testing of marketing deployments and maintaining team resources and processes. Experience with project management tools like Jira and Workfront is required, along with a background in project/program management and marketing operations within the financial services industry. | — | 0 |
| Senior Manager, Card Executive Communications (Hybrid) Senior Manager, Card Executive Communications role at Capital One, focusing on strategic internal communications for Card Leadership Team executives. Responsibilities include planning and executing communication strategies, leading various communication channels, elevating internal stories, evaluating communication performance, and partnering with HR and other departments. Requires strong communication, leadership, and organizational skills, with experience in strategic thought leadership and managing complex projects. The role involves problem-solving, diplomacy, strategy, and project leadership within a matrixed organization. Basic qualifications include 8+ years in communications, with preferred qualifications including a Bachelor's degree and experience leveraging data for communications strategies. | — | 0 |
| Lead Relationship Manager (Remote-Eligible) Lead Relationship Manager role focused on managing a portfolio of core accounts, identifying new opportunities, negotiating contracts, and ensuring compliance within the financial services industry. | — | 0 |
| Lead Software Engineer, Full Stack - Shopping (Remote) Lead Software Engineer, Full Stack - Shopping (Remote) at Capital One. This role involves leading a team of developers in building distributed microservices and full-stack systems, collaborating with product managers to deliver cloud-based solutions, and utilizing various programming languages and AWS services. The role also emphasizes staying on top of tech trends and mentoring engineers. While the company uses AI tooling, the core function of this role is not AI/ML development. | — | 0 |
| Senior Associate, Strategy Analyst This role is for a Senior Associate, Strategy Analyst at Capital One Canada. The analyst will use data analytics and strategic decision-making to solve business problems, develop and apply analytical rigor, problem-solving skills, and critical thinking. Responsibilities include gathering and visualizing data, storytelling, collaborating with experts, and influencing senior leadership. The role involves working with SQL, Python notebooks, and visualization tools like Tableau and Quicksight. Specific areas include underwriting (credit policy & valuations), fraud mitigation, and product development. The analyst will perform modeling and analytics for new product and pricing strategies, develop marketing strategies, build insights for new customer experiences and technology, and support improvements in credit performance by creating risk models and testing hypotheses. | — | 0 |
| Senior Associate, Project Manager- Financial Services Data Project Manager role at Capital One, a financial services company. The role focuses on managing medium to large-scale, complex, cross-departmental projects that have a direct impact on the company's bottom line. Responsibilities include driving projects, managing scope, timelines, and budget, identifying and mitigating risks, planning and executing project plans, and partnering with stakeholders. The role requires strong project management, communication, partnership, organizational agility, consulting, and collaboration skills. Basic qualifications include a Bachelor's degree or military experience and at least 3 years of Project Management experience. Preferred qualifications include a Master's/MBA, more project management experience, people management experience, and relevant certifications (PMP, Lean, Agile, Six Sigma). | — | 0 |
| Manager, Client Development Affiliate Marketing, Capital One Ad Solutions (Remote) This role is for a Manager, Client Development in Affiliate Marketing for Capital One Ad Solutions. The primary focus is on partnering with merchants to help them succeed using Capital One's ad products, integrating services, optimizing campaigns, and acting as a liaison between clients and internal teams. It requires strong strategic, analytical, and data-analysis skills, with experience in client-facing roles and managing technical sales/integrations. | — | 0 |
| Café Ambassador- Fashion Show This role is for a Cafe Ambassador at Capital One, focusing on customer engagement, guiding them through digital banking tools, and hosting community events. It emphasizes human connection and brand advocacy over traditional sales. | — | 0 |
| Supplier Manager (Technology / IT Suppliers - Financial Services focus) - Principal Associate Supplier Manager role focused on Technology/IT suppliers within Capital One's UK Supplier Management Office. Responsibilities include end-to-end third-party lifecycle management, relationship oversight, contract management, and ensuring compliance with policies in a regulated financial services environment. | — | 0 |
| Learning Design (Associate) This role focuses on designing and developing learning solutions for customer-facing associates in a financial services company, ensuring they meet performance and regulatory standards. It involves needs analysis, blended learning design, and evaluation of learning effectiveness. | — | 0 |
| Governance and Process Specialist (12 month FTC) This role focuses on maintaining the integrity, quality, and compliance of a knowledge ecosystem by developing, enforcing, and auditing standards and rules. It involves optimizing Knowledge Management (KM) workflows for efficiency and ensuring the knowledge base is prepared for regulatory reviews and audits. | — | 0 |
| Senior Manager, Travel Partnerships - Capital One Ad Solutions (Remote) Senior Manager, Travel Partnerships for Capital One Ad Solutions, responsible for cultivating relationships with key travel partners, ensuring their success with Capital One Ads' solutions. Requires strong understanding of product, data, sales, and strategic account management to develop customized solutions and serve as a liaison between clients and internal teams. | — | 0 |
| Senior Business Analyst - Digital Product Strategy This role is for a Senior Business Analyst on Capital One's Enterprise Consumer Product (ECP) Strategy team, focusing on defining and shaping the strategic agenda for digital customer experiences. The analyst will identify business challenges, perform analysis for product and pricing strategies, support marketing efforts, and contribute to credit risk improvements. The role requires strong analytical, problem-solving, communication, and execution skills, with a background in quantitative fields. | — | 0 |
| Work From Home - Senior Complaints Coordinator (CRT - Customer Resolution Team) This role is for a Senior Complaints Coordinator within Capital One's Customer Resolution Team. The primary responsibilities include handling customer complaints, advocating for customers, problem-solving escalated situations, investigating concerns, and identifying trends. The role requires strong customer service, communication, and de-escalation skills, with a focus on compliance and regulatory requirements within the financial industry. | — | 0 |
| Lead Software Engineer Lead Software Engineer role at Capital One, focusing on back-end development, distributed microservices, and full-stack systems to create cloud-based solutions that meet regulatory needs. The role involves leading projects, mentoring developers, and collaborating with product managers. Experience with various programming languages, cloud platforms (AWS, Azure, GCP), and container orchestration (Docker, Kubernetes) is required. While the role mentions leveraging interactive AI tooling for productivity, it is not the core craft. | — | 0 |
| Senior Associate, Product Manager - Card Partnerships Team Product Manager role focused on card partnerships within a fintech company. Responsibilities include defining product roadmaps, collaborating with tech teams, and delivering customer experiences. Requires experience in product management or related fields like agile delivery or software engineering. | — | 0 |
| Manager, Product Management - Enterprise Supplier Management Product Manager role focused on Enterprise Supplier Management, overseeing Salesforce applications and evolving solutions for managing third parties. Requires collaboration with cross-functional teams, understanding of business needs, and leveraging technology for innovative solutions. | — | 0 |
| Lead Platform Engineer, Workday (HCM) Lead Platform Engineer role focused on Workday (HCM) platform and data governance, ensuring system configurations are cohesive and the Foundation Data Model (FDM) remains aligned. The role involves designing and developing integrations, providing technical expertise, and leading a team of integrators and configurators. It requires experience with HR platforms, Workday integrations/configuration, and technical leadership. | — | 0 |
| Lead Software Engineer, Back End (Card Tech) Lead Software Engineer focused on back-end development for Card Tech at Capital One. The role involves leading a team, developing distributed microservices and full-stack systems, collaborating with product managers, and delivering cloud-based solutions to meet regulatory needs and drive financial empowerment. Experience with various programming languages, databases, container orchestration, and AWS services is required. The role mentions leveraging interactive AI tooling to accelerate productivity as a preferred qualification. | — | 0 |
| Lead Software Engineer, Full Stack (Card Tech) Lead Full Stack Software Engineer for Capital One's Card Technology division, focusing on building and pioneering technology solutions for complex business problems in a fast-paced, collaborative environment. The role involves leading technology projects, mentoring developers, collaborating with product managers, and delivering robust cloud-based solutions using various programming languages and AWS services. Experience with interactive AI tooling for productivity is a plus. | — | 0 |
| Product Manager - Mainstreet Customer Management Product Manager role focused on customer hardships and resiliency within Capital One's Mainstreet division. This individual contributor role requires developing high-level strategy, using data to drive insights, and working cross-functionally to deliver innovative customer experiences through technology. The role emphasizes human-centered design, business focus, technology-driven solutions, integrated problem-solving, and transformational leadership. | — | 0 |
| Director, Market Engagement - Community Impact & Investment This role is for a Director of Market Engagement within Capital One's Community Impact & Investment team. The primary focus is on understanding community needs and opportunities in specific regions, developing investment strategies (grants, skills, loans), and fostering relationships with community leaders and organizations. The role involves people management, market research, and translating market intelligence into tangible impact for both the community and Capital One's business agenda. It is not directly involved in building or deploying AI/ML models. | — | 0 |
| Principal Associate, Underwriting, Portfolio, and Loan Management This role is focused on the management and risk assessment of a portfolio of debt and equity investments, primarily in affordable housing. Responsibilities include asset surveillance, risk mitigation, construction and lease-up oversight, data integrity, stakeholder management, and process innovation. It requires experience in asset management, portfolio management, or commercial credit analysis, with a preference for experience in affordable housing or LIHTC finance. | — | 0 |
| Senior Data Analyst - Finance This role focuses on data analysis, business intelligence, and data management within the finance department of Capital One. It involves partnering with business customers to drive strategic direction, building data solutions, and ensuring data quality and governance. The role requires strong analytical and technical skills, including scripting languages like Python, R, and SQL, and experience with data warehouses and Snowflake. | — | 0 |