Capital One
Banking · Banking
- HQ
- McLean, US
- Founded
- 1994
- Website
- capitalone.com
Banking · Banking
Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Currently tracking 241 active AI roles, down 22% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 96 new AI-related roles. That is a -26% change versus the prior 30 days (130 → 96).
| Title | Stage | AI score |
|---|---|---|
| Principal Associate, Associate Creative Director - Brand Creative This role is for an Associate Creative Director in Brand Creative at Capital One, supporting the Retail Bank creative team. The position involves leading project teams, contributing to creative development, and partnering with Creative Directors, Art Directors, and Copywriters to bring the brand to life across various digital channels. The ideal candidate will have a strong design background, a modern portfolio, and experience in customer-focused marketing. | — | 0 |
| Full Time Branch Ambassador, South Fork Area This role is for a Full Time Branch Ambassador at Capital One, focusing on providing exceptional customer service, building relationships, and assisting clients with digital banking tools and financial goals. It involves executing cash transactions accurately, ensuring compliance with regulations, and acting as a hospitality lead within a banking branch environment. The role emphasizes a customer-centric approach over traditional sales quotas. | — |
| Manager, Brex Business Risk - Enterprise Services Risk Office This role is a Risk Manager focused on supporting integration efforts for a large-scale company merger within Capital One's Enterprise Services Business Risk Office. The role involves driving cross-functional alignment, managing workstreams, mitigating risk, and ensuring successful post-merger integration across people, process, and technology. It requires strong analytical and communication skills to lead horizontal strategy, problem-solving, and executive reporting, particularly concerning new and emerging technologies within a highly regulated environment. | — | 0 |
| Part Time Branch Ambassador - East Nassau Area Part-time Branch Ambassador role at Capital One focused on customer service, hospitality, and assisting clients with digital banking tools and financial goals, while ensuring accuracy and compliance with regulatory standards. | — | 0 |
| Part Time Branch Ambassador - Central Nassau Area Part-time Branch Ambassador role at Capital One, focusing on customer service, hospitality, and educating clients on digital banking tools. The role involves cash handling, transaction processing, and identifying customer needs to offer appropriate banking solutions. It emphasizes a compliance-first mindset and adherence to regulatory standards. | — | 0 |
| Part Time Branch Ambassador - Southwest Nassau Area This is a part-time Branch Ambassador role at Capital One, focused on customer service, hospitality, and educating clients on digital banking tools. The role involves executing cash transactions accurately, identifying client needs, and acting as a liaison between customers and the bank's digital offerings. It emphasizes a customer-centric approach over traditional sales quotas and requires adaptability and tech fluency. | — | 0 |
| Associate, Estate Settlement Responsible for managing the financial affairs of deceased customers, including handling communications, coordinating asset allocation, restricting accounts, returning funds, reviewing legal documents, and initiating payments. This role requires collaboration with various business units and adherence to bank policies and federal regulations. | — | 0 |
| Senior Associate, Product Management - Credit Bureau Disputes Product Manager role focused on Credit Bureau Disputes, with an interest in leveraging AI to simplify and automate processes. The role involves managing a tech team, defining product roadmaps, and collaborating with various partners to deliver customer experiences. | — | 0 |
| Product Design Manager, Premium Design Product Design Manager role focused on creating premium customer experiences within the fintech domain. Responsibilities include leading design projects, collaborating with cross-functional teams, and influencing product strategy. Requires expertise in product design, leadership, and human-centered approaches. Experience with design tools and regulated environments is preferred. | — | 0 |
| Risk Manager, Business Continuity and Resilience Risk Management This role is for a Risk Manager focused on Business Continuity and Resilience Risk Management within Capital One's Operational Risk Management second line of defense. The primary focus is on independent governance and oversight of business continuity practices, with a key emphasis on the Global Payment Network. Responsibilities include providing risk advice, effective challenge, analyzing data to identify risks and trends, fostering collaboration with other risk teams, and supporting interactions with audit and regulatory agencies. The role requires experience in risk, compliance, audit, and business continuity, with a specific focus on payment networks. | — | 0 |
| Senior Associate, Product Manager- Pulse Product Manager role focused on foundational engines for Capital One's debit network ecosystem, including back office, settlement, and security functions like fraud scoring and data analytics. Requires collaboration with tech teams, agile development, and understanding of technology trends to deliver customer-facing digital products. | — | 0 |
| ATM & Cash Market Support Specialist, Associate - (Hybrid) Support specialist for ATM and cash market operations within Capital One branches and cafes, focusing on issue resolution, trend analysis, and vendor collaboration. | — | 0 |
| Senior Associate; Brand Creative Researcher This role focuses on optimizing marketing content through testing and analysis, interpreting research, and summarizing results with actionable recommendations. It involves collaborating with a Brand R&D team and maintaining research repositories. | — | 0 |
| Principal Associate, ACD, Art Director — Brand Creative This role is for an Associate Creative Director in Brand Creative at Capital One, a finance company. The role focuses on designing creative for various print and digital channels, managing projects, and collaborating with teams. While the role involves using AI tools to assist in creative development and testing, the core function is not AI/ML development but rather brand creative strategy and execution within the financial services industry. | — | 0 |
| Principal Associate, ACD, Copywriter — Brand Creative This role is for a Principal Associate, ACD, Copywriter within Capital One's Brand Creative team. The primary focus is on crafting messaging and brand voice across various channels and audiences for financial products. While the role mentions leveraging AI tools to spark ideas and test creative executions, the core craft is copywriting and brand strategy, not AI/ML development. | — | 0 |
| Café Ambassador- Delray Beach This role is for a Café Ambassador at Capital One, focusing on customer engagement, guiding users through digital banking tools, and fostering community connections. It emphasizes service and human connection over traditional sales. | — | 0 |
| Business Manager - XP Analytics, CX and Navigation This Business Manager role focuses on optimizing customer relationships and digital navigation through data analysis and A/B experimentation within Capital One's Experience Platforms Analytics team. The role involves driving navigation strategy, developing destination vision, leading product experimentation, and owning digital customer analytics. | — | 0 |
| Full Time Branch Ambassador - Baton Rouge Area This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and guiding clients through digital banking tools. It involves executing cash transactions with accuracy, ensuring compliance with regulations, and acting as a first-line consultant to help clients achieve their financial goals using digital solutions. The role emphasizes a customer-centric approach and adaptability in a fluid workspace, with no traditional sales quotas. | — | 0 |
| Senior Administrative Assistant (Administrative Support Assistant III) Senior Administrative Assistant supporting executives in a fast-paced, tech-savvy environment. Responsibilities include strategic calendar management, travel coordination, active team support, and communication. Requires flexibility, resourcefulness, attention to detail, and teamwork. Experience with AI tools is preferred. | — | 0 |
| Principal Associate, Brand- Market Research and Social Insights This role focuses on market research and social insights for Capital One Auto, translating customer feedback and social conversations into actionable insights to shape business strategies, product improvements, and communications. It involves monitoring brand reputation, leading insight discovery, and managing vendor relationships for social listening. | — | 0 |
| Part Time Branch Ambassador - Tyler This role is for a Part Time Branch Ambassador at Capital One, focusing on providing exceptional customer service in a banking environment. Responsibilities include executing cash transactions with accuracy, educating clients on digital banking tools, identifying customer needs, and building relationships. The role emphasizes hospitality, tech fluency, precision, and adaptability. It is not an AI-related role, but rather a customer-facing position within the fintech domain. | — | 0 |
| Associate, Process Manager This role focuses on process management and operational improvement within Capital One's Legal department, specifically for subpoena fulfillment and intake. It involves analyzing processes, identifying inefficiencies, and developing solutions to enhance productivity and operational performance. The role requires collaboration with team members and other departments to ensure effective workflows and meet regulatory and customer experience requirements. While it mentions leveraging Google Workspace's smart features including Gemini, the core function is process management, not direct AI/ML model development. | — | 0 |
| Principal Payment Product Readiness Manager This role focuses on developing and executing Go-to-Market (GTM) strategies for consumer and commercial issuing payment solutions, aiming to drive product adoption within the payments ecosystem. It involves stakeholder alignment, market positioning, content development, and client communication. | — | 0 |
| Compliance Privacy Advisor, Manager Manager, Compliance Privacy Advisor role at Capital One, focusing on managing privacy risks within a tech-focused financial institution. The role involves understanding and applying federal, state, and international privacy laws, providing guidance on business initiatives, and ensuring compliance with regulations. It requires strong analytical, risk management, and communication skills, with experience in regulated environments. | — | 0 |
| Principal Process Manager - SDLC (Enterprise Platforms Technology) This role focuses on managing and supporting the Software Development Life Cycle (SDLC) through governance, controls compliance, and requirements oversight within Capital One's Enterprise Platforms Technology. The Principal Process Manager will partner with various teams to ensure SDLC compliance, identify risks, and drive process improvements and automation. Key responsibilities include developing and documenting processes, managing risk, analyzing data for risks and trends, and consulting on well-managed processes. The role requires strong analytical, communication, and leadership skills, with a focus on continuous improvement methodologies and navigating regulatory requirements in the financial services industry. | — | 0 |
| Part Time Branch Ambassador - Greater New Orleans Area This role is for a Part Time Branch Ambassador at Capital One, a fintech company. The primary responsibilities include customer service, transaction processing, and educating clients on digital banking tools. It requires a hospitality mindset, tech fluency, and attention to detail. The role is customer-facing and focuses on building relationships and providing a human-centric banking experience. | — | 0 |
| Full Time Branch Ambassador - Greater New Orleans Area This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, relationship building, and assisting clients with digital banking tools and financial goals. It involves cash handling, ensuring accuracy, and adhering to compliance and regulatory standards within a retail banking environment. | — | 0 |
| Content Designer - Senior Associate Level Content Designer role at Capital One, focusing on creating user experiences for digital products, including websites, UIs, emails, push notifications, and chatbot responses. The role involves leveraging content design expertise, understanding user needs and business goals, and collaborating with cross-functional teams. It requires experience in content design, strategy, or UX writing, and preferred experience with design systems and regulated, data-heavy problem spaces. | — | 0 |
| Full Time Branch Ambassador - New Iberia This role is for a Branch Ambassador at Capital One, focusing on customer service, hospitality, and guiding clients through digital banking tools and financial solutions. It involves cash handling, ensuring accuracy, and maintaining compliance with banking regulations. The role emphasizes building relationships and providing a human-centric experience within a "community hub" setting. | — | 0 |
| Manager, Product Designer - Capital One Software This role is for a Product Designer Manager at Capital One Software, focusing on the B2B digital experience for their website. The primary goal is to optimize user flows, improve task completion, and enhance discoverability through search and AI channels. The role involves leadership, collaboration with cross-functional teams, and a focus on human-centered and business-driven design. | — | 0 |
| Part Time Branch Ambassador - DFW Area Part-time Branch Ambassador role at Capital One focused on customer service, hospitality, and assisting clients with digital banking tools and financial goals. Responsibilities include executing cash transactions with accuracy, educating clients on mobile banking, identifying client needs, and providing a welcoming environment. Requires strong customer service skills, tech fluency, attention to detail, and adaptability. This is a customer-facing role within a financial institution. | — | 0 |
| Full Time Branch Ambassador - DFW Area This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, relationship building, and assisting clients with digital banking tools and financial goals. It involves executing cash transactions accurately, maintaining compliance, and providing a high level of hospitality. The role emphasizes customer education on mobile and digital banking, identifying client needs, and acting as a first-line consultant. It is not an AI/ML development role, but rather a customer-facing position within a financial institution that utilizes technology. | — | 0 |
| Full Time Branch Ambassador - Greater Houston Area This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and assisting clients with banking transactions and digital tools. It is not an AI/ML-focused role, but rather a customer-facing position within the fintech domain that requires a strong understanding of digital banking solutions and regulatory compliance. | — | 0 |
| Part Time Branch Ambassador - Greater Houston Area Part-time Branch Ambassador role at Capital One focused on customer service, cash transactions, and educating clients on digital banking tools within a regulated fintech environment. | — | 0 |
| Full Time Branch Ambassador - Bogalusa Area This role is a customer-facing position in a bank branch, focused on providing hospitality, assisting clients with transactions, and educating them on digital banking tools. It emphasizes relationship building and problem-solving within a regulated financial environment. | — | 0 |
| Director, Global Enterprise HR Risk Advisor This role is a Director in Capital One's Human Resource Risk Office, focusing on managing HR risk, compliance, and advising on HR policies and programs. While it mentions partnering with Legal and Compliance to support adherence to 'AI/Privacy laws', the core function of the role is risk management and leadership within HR, not the direct development or application of AI/ML models. The role involves assessing risks, ensuring compliance, and managing teams, with AI/Privacy laws being a compliance consideration rather than the primary focus of the work. | — | 0 |
| Treasury Management Sales Officer (TMSO) Drives growth and profitability by closing new business and deepening client relationships in the $2mm-$20mm space, focusing on Treasury Management principles and fraud mitigation. | — | 0 |
| Full Time Branch Ambassador - Bunkie This role is for a Full Time Branch Ambassador at Capital One in Bunkie, LA. The primary responsibilities include executing cash transactions with accuracy, educating clients on digital banking tools, identifying client needs to pair them with banking solutions, and providing hospitality. The role requires a hospitality heart, tech fluency, precision, adaptability, and curiosity. It emphasizes a customer-centric approach without traditional sales quotas, focusing on building relationships and empowering clients in an evolving digital world. | — | 0 |
| Manager, Product Manager-Family CX, Teen Checking Product Manager role focused on developing collaborative banking solutions for the Teen segment, aiming to teach financial independence while balancing parental needs. The role involves leading the end-to-end product lifecycle within the Family CX team at Capital One. | — | 0 |
| Product Designer, Principal Associate Level Product Designer, Principal Associate Level role at Capital One, focusing on creating memorable and meaningful product experiences. The role involves leveraging expertise in interaction, visual, and service design, collaborating with cross-functional partners, and understanding customer and business strategy. It requires experience with design tools and design systems, and ideally experience in regulated, data-heavy problem spaces. | — | 0 |
| Director, Data Analysis Director of Data Analysis at Capital One with a focus on data management strategy, risk management frameworks, data controls, data quality, and metadata monitoring. Requires significant experience in data analytics, leading open-source data technologies, and people management. | — | 0 |
| Senior Administrative Assistant (Administrative Support Assistant III) - Financial Services This role is for a Senior Administrative Assistant supporting multiple executives in a fast-paced, tech-savvy financial services environment. Responsibilities include managing complex schedules, coordinating travel and expenses, planning events, and preparing professional communications. Requires strong organizational, problem-solving, and communication skills. | — | 0 |
| Senior Associate - Card Direct Marketing (Hybrid) This role focuses on direct marketing campaigns for credit card acquisitions, requiring channel marketing expertise, analytics, and campaign execution. It involves leading strategy, creative development, and collaborating with agencies and internal teams to acquire new customers. | — | 0 |
| Sr Manager, Sales Operations & Enablement This role focuses on building and optimizing the sales operations and enablement infrastructure for Capital One Travel, aiming to scale commercial operations, define sales processes, manage commercial tools like Salesforce, design incentive frameworks, and provide data-driven insights to commercial leaders. It bridges the gap between startup execution and enterprise operations, ensuring scalability, repeatability, and compliance. | — | 0 |
| Manager, Product Designer - Capital One Software Product Designer role focused on shaping the Capital One Software website, optimizing user flows, and enhancing discoverability through search and AI channels. The role involves leadership, collaboration with cross-functional teams, and a focus on customer-centered solutions within a regulated environment. | — | 0 |
| Principal Associate, Content Manager Content Manager role focused on B2B automotive content strategy, creation, and optimization for the Dealer audience. Responsibilities include leading content strategy, writing/editing/producing multi-media content, partnering with SEO experts, managing the editorial calendar, and driving brand visual identity. Requires understanding of the automotive industry, multi-media communications, independent work, data-informed decision making, and enthusiasm for AI-integrated workstreams and modern SEO/AI-search discovery principles. Experience with agency management and CMS tools is preferred. | — | 0 |
| Sr. Product Director Product Director role at Capital One focused on reimagining customer experiences through technology, requiring strong product management, business, technology, problem-solving, and leadership skills. The role is within the fintech domain and is not directly AI/ML development focused. | — | 0 |
| Product Director Product Director role at Capital One, focusing on reimagining customer experiences through technology and driving innovative and sustainable solutions. Requires proficiency in human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 0 |
| Principal Associate, Project Management This role is for a Principal Associate in Project Management within the Operational Risk Management (ORM) tower of the Enterprise Risk Organization (ERO). The individual will lead complex workstreams to ensure adherence to Capital One Data Management policies and initiatives, driving ERO data products strategy through the Nexus program. Responsibilities include strategic leadership, workflow optimization, stakeholder management, and problem-solving to deliver results and foster a positive organizational culture. | — | 0 |
| Compliance Privacy Advisor, Principal Associate This role focuses on managing privacy risks within a financial institution, ensuring compliance with various federal, state, and international privacy laws and regulations. It involves applying risk management and analytical skills to support privacy objectives, advising business lines, and engaging in compliance testing and reporting. | — | 0 |