Chewy

Associate Director, Data Science at Chewy to lead the Customer Care AI and Advanced Analytics organization. This role involves leading a team of Data Scientists and ML Engineers, driving the vision and strategy for AI/ML capabilities in customer care, including customer-facing AI, agent-assist, intelligent routing, operational optimization, forecasting, and generative AI. The position requires strong technical depth, strategic thinking, and leadership to deliver scalable, data-driven solutions.

Chewy is seeking a Research Scientist III with a background in optimization and machine learning (ML) to join the Supply Chain Outbound Science team. The role will focus on developing and implementing ML-based replenishment models to optimize outbound fulfillment and supply chain operations. Responsibilities include data analysis, model development, stakeholder collaboration, and process improvement.

Staff Machine Learning Engineer at Chewy focused on Sponsored Ads. The role involves deploying ML and data science models to improve shopping experience, selection, ranking, relevance, click-through prediction, bidding, and auction algorithms for onsite and offsite advertising solutions. Key responsibilities include leading models from ideation to production, publishing research, establishing best practices, and mentoring junior scientists. Requires experience in building distributed pipelines, tuning, optimizing, and evaluation, with a background in Sponsored Ads or Advertisement domain, and techniques like predictive models, linear programming, classification, search, ranking, or large-scale embeddings.

Senior Machine Learning Engineer at Chewy to work on Sponsored Ads Technology, influencing technical strategy across product search, discovery, relevance, ranking, prediction, and auction. The role involves deploying ML/DL models for ads offerings, optimizing selection, relevance, ranking, click-through prediction, and auction algorithms, and leading new models from ideation to production. Experience with sponsored ads, predictive models, classification, search, ranking, and large-scale embeddings is required. The role also involves publishing research and mentoring junior scientists.

Senior Director role leading a team of ~100 people (leaders, engineers, scientists, PMs, industrial engineers, robotics engineers) responsible for science and technology solutions powering Chewy's fulfillment network. Focus on AI, data science, automation, and robotics to optimize operations, customer experience, and cost efficiency. Requires a strong technical background in fulfillment, automation, robotics, software systems, and operational data science/AI.

Staff Machine Learning Engineer at Chewy focused on Sponsored Ads Technology. The role involves deploying ML and data-science models to improve various aspects of the advertising ecosystem, including selection, relevance, ranking, prediction, and auction algorithms. The engineer will lead new models from ideation to production, establish best practices, and potentially publish research. Experience in the advertising domain and building distributed pipelines is required.

Senior Backend Engineer role focused on building and scaling ML-powered backend systems for Chewy's Ads platform. Responsibilities include architecture, implementation of low-latency services, MLOps, deploying and serving ML models, and partnering with Data Scientists. The role emphasizes reliability, scalability, and observability of production ML systems.

Staff Software Engineer at Chewy to lead the design and implementation of next-generation chatbot and search systems, leveraging LLMs, conversational AI, and vector search. This role involves technical leadership in architecting and deploying scalable systems on cloud infrastructure, collaborating with Data Science and Cloud Engineering.

Data Scientist III role focused on developing machine learning infrastructure, data pipelines, and algorithms to improve data quality, optimize products, and reduce computational complexity. The role involves the full data science lifecycle, from data preparation to model deployment, with a focus on improving business metrics and guiding engineering for scalable solutions.

Data Scientist III at Chewy focused on developing machine learning infrastructure, data pipelines, and algorithms to improve data quality, optimize products, and drive business decisions. The role involves the full data science lifecycle from data preparation to model deployment and requires experience with cloud platforms and various programming languages and ML frameworks.

Data Scientist II role focused on developing and deploying machine learning infrastructure and data pipelines in production environments. Responsibilities include building, deploying, and scaling ETL pipelines and ML models, querying and transforming large datasets, developing and evaluating supervised and unsupervised models, and communicating insights to management. Requires a Master's degree and 3 years of experience with ML frameworks, cloud services (Lambda, Glue, S3, SageMaker), distributed computing (Snowflake, Spark), Python, Docker, and visualization tools.

Data Scientist II at Chewy focused on building data solutions for customer care teams, involving the full data science lifecycle from data prep to model deployment and communication. The role emphasizes applying statistical methods and machine learning models to improve performance and interpret results for stakeholders.

Software Engineer II on the HR Systems & Solutions team at Chewy. This role focuses on building and enhancing software products for HR operations, with an emphasis on data and AI. The engineer will develop scalable applications, services, and integrations, partner with HR stakeholders to automate and optimize business processes, and contribute to AI-enabled features, intelligent automation, and agentic workflows. The role requires strong programming experience, understanding of AI/ML platforms, and a hands-on approach to coding and debugging.

Data Scientist III role focused on an Experimentation Platform (A/B testing) at Chewy. The role involves applying statistical methodologies to design and analyze experiments, developing surrogate metrics, building causal inference models for incremental lift and long-term impact, and supporting platform users. A key responsibility is building AI agents to optimize experiment workflows and knowledge retrieval. Familiarity with LLMs and AI Agents for automating data and analytical workflows is mentioned.

Seeking a Senior Software Engineer to join the Inventory Technology team, focusing on critical supply chain services. The role involves technical ownership, leadership, designing and building scalable distributed systems, and driving the adoption of AI-assisted engineering practices and LLM-powered capabilities into production systems. The engineer will work across backend services, APIs, data pipelines, and occasionally user-facing applications, mentoring team members and ensuring solutions are scalable, maintainable, and reliable.

Staff Software Engineer role focused on building and optimizing ML-driven distributed systems for search, recommendations, and personalization on the Chewy website. This role involves technical leadership, system design, and collaboration with ML/Data Science teams to integrate models into customer-facing applications and marketing technology stack.

Associate Director of Data Engineering to lead teams designing, building, and governing the data foundation for analytics, AI, and decision-making. This role involves strategic leadership, people development, technical direction, and AI/automation integration within data engineering. The focus is on modernizing data pipelines and ensuring a reliable data foundation for AI use cases.

Operations Manager for Chewy's fulfillment center, focusing on inbound/outbound activities, team leadership, and driving continuous improvement in safety, quality, cost, and delivery. Requires 5+ years of management experience in warehouse operations and experience with WMS.

Staff Software Engineer at Chewy to lead the Practice Hub engineering team, focusing on building a scalable prescription and marketplace platform for veterinary clinics. The role involves driving architecture, design, and implementation of software services, with a strong emphasis on backend development, microservices, AWS, and modern engineering practices. The goal is to improve outcomes through data-driven insights and intelligent automation.

Software Engineer II role at Chewy focused on developing scalable, high-performance systems for their Sponsored Ads platform. Responsibilities include full-stack development, architectural contributions, collaboration with product and data science teams, and working on large-scale data systems for targeting, analytics, and personalization in a low-latency environment. Experience in ad tech and programmatic advertising is a plus, with bonus points for ML/predictive modeling in ads.

Seeking a skilled Maintenance Technician I for a fulfillment center. Responsibilities include performing maintenance and repairs on various systems, ensuring equipment functionality, implementing maintenance tasks, inspecting systems, handling equipment accountability, using CMMS, diagnosing and resolving mechanical and electrical problems, and following company procedures. Requires 36 months of facility maintenance experience, proficiency in electrical systems, tool usage, physical stamina, and technical knowledge of mechanical and electrical systems, PLCs, and HVAC.

This role is for a Maintenance Technician II at a Chewy Fulfillment Center. The primary responsibilities include performing maintenance and repair on various equipment and systems within the facility, ensuring operational efficiency and safety. Key tasks involve electrical and mechanical troubleshooting, preventative maintenance, and record-keeping.

This role is for a Fulfillment Specialist at Chewy, focusing on warehouse operations such as labeling, replenishing, loading/unloading, and order fulfillment. It requires physical ability to lift, stand, walk, and operate material handling equipment, along with basic English communication skills for safety and work instructions.

Senior Controls Systems Engineer role focused on regional field support for fulfillment center automation, including conveyors, sortation, scanners, cameras, and robotics. Responsibilities include troubleshooting complex downtime events, leading change requests, managing condition assessments, driving performance improvements, and developing training for maintenance teams. Requires a strong background in industrial controls platforms (Rockwell/Allen-Bradley preferred), HMI, industrial networking, and WMS/WCS/WES integrations.

This role is for a Credentialed Veterinary Technician at Chewy Vet Care. The primary responsibilities include providing high-level veterinary medical care, implementing policies and procedures, using integrated technology, and mentoring team members. The role also involves patient care, dentistry, wound care, anesthesia monitoring, and managing pharmacy holdings and inventory. A key aspect is being a PIMS (Practice Information Management System) administrative super-user.

This role is for an Automated Maintenance Technician II at a Chewy Fulfillment Center. The primary responsibilities include maintaining, troubleshooting, and repairing material handling equipment (MHE) such as conveyor systems, sortation systems, and other machinery. The role also involves basic electronics and PLC troubleshooting, operating handheld devices for work orders, and adhering to safety procedures. It requires a high school diploma and familiarity with wiring diagrams, electrical measurements, and work order management. Desired qualifications include vocational training or previous experience with automated conveyor systems and controls.

This role manages capital projects for Chewy, focusing on the delivery of new fulfillment centers, office spaces, renovations, and pharmacies. Responsibilities include end-to-end project ownership from planning and construction through commissioning, launch, and operational handoff. The Project Manager will lead internal teams, contractors, and vendors, ensuring projects are delivered on time, within budget, and to quality and safety standards. The role also involves standardizing launch processes, driving continuous improvement, and capturing lessons learned. Travel up to 80% is required.

Software Engineer III at Chewy focused on developing and scaling highly available, distributed software systems, APIs, and event-driven platforms for critical business capabilities and customer experiences. The role involves leading architecture, design, and implementation, collaborating with partners, solving technical problems, improving system reliability, and influencing engineering strategy. The tech stack includes Java, Spring Boot, AWS components (Lambda, SQS, DynamoDB, S3, API Gateway), Kafka, and AI coding assistants.

Software Engineer III on the Promotions team at Chewy, responsible for designing, enhancing, and building scalable full-stack solutions for promotion experiences. This role involves working across user-facing applications, backend services, and data-driven systems using Java/Kotlin and React, with a focus on enterprise software development, APIs, microservices, and cloud infrastructure (AWS).

Area Maintenance Manager II at Chewy responsible for leading a team of technicians to maintain and improve the reliability of general warehouse assets and production equipment, including conveyor systems, industrial automation, and powered industrial trucks. The role involves leading preventative and reactive repairs, auditing work quality, driving continuous improvement projects, and using data to manage team performance. Requires experience running a maintenance or operations team in a warehouse or factory setting, and familiarity with material handling equipment.

This role is for a Maintenance Manager at a Chewy Fulfillment Center, responsible for leading a team that maintains and improves the reliability of warehouse assets and production equipment. The manager will oversee technicians, coordinate with operations, and manage vendors, focusing on equipment uptime, root cause analysis, and continuous improvement projects. The role requires experience in leading maintenance teams and working with material handling equipment.

Software Engineer III at Chewy, focused on designing, developing, and supporting software systems and integrations, with a strong emphasis on building complex components and platforms using Java and related technologies within an agile framework. The role involves mentorship, collaboration, and ensuring the reliability, maintainability, and scalability of distributed software systems, particularly within the e-commerce domain.

Senior Human Resources Specialist responsible for supporting HR systems, ensuring data integrity, and managing HR processes related to team member data lifecycle. This role involves auditing records, resolving discrepancies, supporting HR software upgrades, and collaborating with various stakeholders to improve compliance and service levels.

Software Engineer II at Chewy responsible for designing, building, and maintaining software components and scalable distributed systems using Java, Spring Boot, and cloud-based services. The role involves agile development, participation in design and code reviews, and on-call support.

Instock Manager role focused on end-to-end planning and execution of inventory forecasting and purchasing through fulfillment. Responsibilities include building stop-gap solutions, liaising with tech teams, analyzing data, and managing vendor relationships. Requires experience in Supply Chain and knowledge of forecasting algorithms.

This role is for a Senior Scene Shop Carpenter at Chewy, responsible for planning and executing complex set builds for photo, video, and event productions. The role involves translating creative concepts into construction plans, managing timelines, estimating materials, and leading small teams. It requires strong carpentry and fabrication skills, experience with various materials and tools, and proficiency in CNC and CAD software. The position emphasizes project-level direction, quality control, and proactive communication.

The Payroll Tax Analyst is responsible for ensuring the Company’s ongoing compliance with all federal, state, and local tax laws and regulations. This individual is responsible for analyzing, researching, and resolving issues and addressing related tax inquiries. This individual will specialize in payroll regulatory compliance across all states in which employees reside.

Software Development Manager for Customer Care Engineering team responsible for applications used by Customer Care agents to provide customer service. The role involves managing a team of engineers, driving technical decisions, defining guidelines, and collaborating with multi-functional teams.

This role focuses on building and maintaining data pipelines, data models, and BI solutions for Pharmacy Operations. It involves designing, developing, and operating large-scale data models and reporting mechanisms, ensuring reliable data ingestion and transformation, and delivering self-serve analytics. The role also includes deep-dive analysis, root-cause investigations, and mentoring other analysts.

Associate Veterinarian role at Chewy Vet Care, focusing on providing comprehensive veterinary services, including examinations, diagnostics, surgery, and client education. Requires a DVM degree, active license, and 0-2 years of experience. The role emphasizes patient and client care within a team-oriented environment.

TPM to lead cross-functional programs in Pet Health, focusing on Telemedicine, prescription/Rx workflows, and Pet Insurance. Role involves owning end-to-end delivery across distributed systems, influencing scaling strategies, and partnering with Engineering, Product, and Data teams.

Manage a team of software engineers responsible for features and services supporting customer transaction flow within Chewy's e-commerce ecosystem. Focus on maturing and extending existing systems while introducing new ones to enable future scaling. This involves innovating processes, reporting, and aligning development strategies to support growth.

Chewy is seeking a Credentialed Veterinary Technician to join their Healthcare Practice Team. The role involves providing high-level veterinary medical care, implementing policies and procedures, managing inventory, mentoring team members, and handling client complaints. Responsibilities include patient care (blood transfusions, anesthesia monitoring), dentistry, wound care, and assisting with pharmacy and controlled substance logs. The ideal candidate will have a background in veterinary technology, strong communication and analytical skills, and experience in a fast-paced practice environment.

Area Manager for Chewy's Fulfillment Center in Dayton, OH, responsible for leading hourly associates in receiving, storing, and shipping products. The role focuses on meeting productivity, labor, and quality objectives in a fast-paced e-commerce distribution environment. Key responsibilities include managing daily operations, ensuring standards are met, training associates, observing performance, handling employee relations, and driving process improvements through data analysis and associate feedback.

Director of Software Engineering for Storefront and Mobile Platforms at Chewy, focusing on web and mobile application strategy, architecture, and execution. The role involves leading engineering teams, driving technical excellence, and delivering customer experiences. A key responsibility is to lead the company's AI innovation efforts for customer experience use cases.

Chewy is seeking a Software Engineer to join their Supply Chain Simulation technology team. The role involves designing, implementing, and deploying data and simulation systems to support business goals and address critical problems in Fulfillment Operations. Responsibilities include developing optimization systems, collaborating with cross-functional teams, solving data quality issues, writing clean code, debugging production issues, and advocating for software engineering protocols like CI/CD.

This is a part-time Fulfillment Specialist role at Chewy, focusing on warehouse operations such as labeling, replenishing, loading/unloading, and order fulfillment. It requires physical capabilities and adherence to safety procedures.

This role is for a Post Editor at Chewy, responsible for editing short-form and long-form content, supporting color, audio, and motion graphics, and ensuring content meets technical and brand standards. Requires 5+ years of video editing experience and proficiency in Adobe Creative Suite.

Senior Technical Program Manager for Mobile Apps at Chewy, focusing on defining and delivering the next generation of the Chewy app experience. This role will orchestrate cross-functional programs to elevate app performance, reliability, and quality, partnering with product, engineering, design, and brand leaders. The TPM will ensure coordinated planning, execution, and delivery of high-quality app experiences, establish mechanisms for tracking priorities and dependencies, and drive improvements in app performance and quality automation.

Manager for a software development team focused on building and scaling intelligent order routing systems within Chewy's supply chain. The role involves leading engineers, driving technical excellence, and ensuring the delivery of scalable, reliable systems that improve customer experience and operational efficiency.