Chime

Staff Software Engineer to lead technical direction and architecture for AI-powered financial assistant (Jade). Role involves designing, building, and scaling member-facing AI capabilities, including agent systems, evaluation frameworks, and guardrails. Focus on shipping production code, improving reliability and performance, and championing AI-native development practices at scale.

Engineering Manager to lead a team building Jade, an AI-powered financial assistant, focusing on shipping LLM-powered capabilities, agent experiences, evals, guardrails, and observability for millions of members.

AI/ML Engineer on the Trust & Safety team at Chime, focusing on building and deploying models for risk detection, member behavior understanding, and decisioning systems. The role involves end-to-end model development, including training pipelines, feature development, offline evaluation, online experiment analysis, and contributing to production workflows like tuning and inference. It emphasizes applying modern AI/ML methods such as generative AI and sequence models to financial risk challenges in a high-scale environment.

Senior AI/ML Engineer focused on Growth & Marketing AI at Chime. The role involves developing foundational transformer models for personalized experiences, recommendations, and communications using behavioral and financial data. Responsibilities include building predictive models, designing training/serving infrastructure, and contributing to ML platform capabilities. Requires expertise in sequential deep learning, end-to-end ML lifecycle, large-scale datasets, AWS, Python, SQL, PyTorch, and MLOps.

Software Engineer on the AI Enablement team to build and extend internal platforms, primitives, and guardrails for AI assistants and retrieval-backed applications, ensuring safe and effective adoption of LLM-powered tools across the company.

This role focuses on lifecycle marketing within a fintech company, aiming to engage, retain, and grow members through various channels. It involves owning strategy, designing member journeys, developing segmentation, and setting testing agendas. The role emphasizes using AI tools and automation to personalize cross-channel journeys and drive business outcomes like LTV and retention. While not directly building AI models, the role heavily utilizes AI-enabled tools and automation in its day-to-day work.

This role focuses on analyzing enrollment and application data to reduce synthetic identity and ID theft losses within Chime's fintech platform. The Senior Data Analyst will support the design and monitoring of risk policies, build dashboards to track key metrics, and monitor third-party vendor models. While the role mentions using AI tools, its core function is risk analysis and policy implementation in a regulated fintech environment, not building AI models.

Senior Content Strategist at Chime, a fintech company, focused on improving member and agent support content. The role involves leading content strategy, ensuring quality standards, and identifying opportunities for improvement, including the proposal and operationalization of AI solutions for efficiency and consistency. Requires strong analytical skills, experience with content metrics, and familiarity with CRM, CMS, and generative AI tools.

Senior Engineering Manager for Data team at Chime, focusing on building a scalable, self-serve data foundation with strong governance. The role involves leading AI-driven, data-centric initiatives, partnering with stakeholders, mentoring teams, and driving engineering excellence in data quality and operational reliability. Experience with Growth and Marketing data platforms and tech stack like Spark, Snowflake, dbt is required.

Staff Data Scientist role at Chime focused on finance analytics for the spending portfolio. The role involves building roadmaps, tooling, and semantic layers for the finance team, designing AI-assisted workflows, and mentoring other analysts. Requires expertise in SQL, Python, experimental design, A/B testing, causal inference, and applying ML to business problems. Experience with dbt/Airflow and AI coding/analytics tools is also required.

Software Engineer on the Support Foundations team at Chime, focusing on building and owning the infrastructure for member support interactions. This includes automated phone systems, in-app chatbots, live chat, and data/routing systems. The role involves modernizing the contact center infrastructure, shipping AI-powered features like automated conversation summarization and intelligent self-service, and establishing data foundations for improved routing and support quality. The team is rebuilding the platform from the ground up.

This role focuses on defining and owning the measurement framework for Chime's AI and App Experience metrics. The Senior Data Scientist will set the strategy for understanding member engagement with AI-powered features, analyze trends, and provide strategic insights to senior leaders to shape product and business decisions. The role requires strong SQL, analytics engineering (dbt), statistical inference, and stakeholder management skills, with experience in measuring AI/ML experiences being a strong plus.

Staff Software Engineer on the Growth team at Chime, focusing on early stage member experience. This role will leverage AI/LLMs to improve org productivity, personalize member experiences, and speed up decision-making. The engineer will lead design and implementation of high-impact, member-facing systems, set technical vision, and drive experimentation strategy in a fast-paced fintech environment.

Senior Product Data Scientist at Chime, a fintech company, focusing on lending products. The role involves partnering with cross-functional teams to drive impact through data-driven decisions, owning funnels, designing and analyzing A/B tests, and applying advanced statistical and ML methods for member segmentation and lending questions. The goal is to optimize liquidity and credit products while balancing growth, member trust, and risk/compliance.

Program Manager on the Voice of the Member team, focused on understanding member sentiment and feedback to drive actionable insights and inform product decisions. The role involves analyzing various data sources, identifying patterns, and experimenting with AI and automations to improve insight delivery. The goal is to ensure the member perspective is embedded in company decisions.

Creative Director for Growth and Product Marketing at a fintech company, focusing on creative strategy, systems, and execution across various marketing functions. The role involves leading creative teams, developing creative that drives acquisition and engagement, and exploring the use of AI tools and agent-powered systems to enhance creative workflows, speed, personalization, and scale.

This role focuses on developing, testing, launching, and scaling member banking experience products to enhance security and adoption within a financial technology company. It involves using data science modeling, experimentation, and behavioral analysis to improve member engagement, retention, and overall trust and safety. The role requires close collaboration with product, engineering, and risk teams to foster a data-driven product development culture and advise on product roadmaps, with a strong emphasis on regulatory compliance and safeguarding member assets.

Senior Data Scientist, Growth Product role at Chime, a fintech company. Focuses on driving growth through experimentation, A/B testing, causal inference, and occasionally machine learning for customer segmentation. The role involves partnering with product, engineering, and marketing teams to shape strategy, analyze user behavior, and build data pipelines. Familiarity with AI coding tools is a plus.

Growth Product Scientist at Chime, a fintech company, focused on driving member acquisition, conversion, and retention through data analysis, A/B testing, and product recommendations. The role involves partnering with cross-functional teams, using advanced statistical methods, and building dashboards. Requires strong SQL and Python skills, with experience in product analytics and A/B testing. Familiarity with AI coding tools is a plus.

Director of Marketing Data Science at Chime, a fintech company. This role focuses on leading and scaling the Marketing Data Science function, driving business strategy through descriptive analytics, modeling, and experimentation. The team advises on marketing investments and owns reporting across various channels and customer lifecycle stages. Responsibilities include setting vision, mentoring a team, prioritizing work, improving processes using AI, building reporting infrastructure, and translating complex analyses into executive recommendations. Requires expertise in marketing measurement, SQL, BI tools, and statistical foundations including predictive modeling and experimental design.

Creative Director for Chime, a fintech company, responsible for developing brand-defining campaigns and shaping the creative vision across various channels. The role requires a strong background in creative agency work, a proven track record of delivering impactful campaigns, and the ability to lead a team. The candidate should be comfortable with top-of-funnel brand campaigns and understand the full marketing funnel, developing creative ideas that build awareness, drive consideration, and support conversion. Experience with advanced AI tools to support the creative process is mentioned as a requirement.

Growth Product Analyst at Chime, a fintech company, partnering with Growth Product and Engineering teams to drive impact across the member journey. Responsibilities include owning funnels, designing/analyzing A/B tests, translating business questions into recommendations, using advanced statistical methods for causal inference and forecasting, and occasionally applying machine learning for segmentation. Requires 3-5 years of experience, expert SQL, Python proficiency, A/B testing expertise, and strong communication skills.

This role is for a Senior Data Analyst focused on Growth Product within a fintech company. The analyst will partner with Growth Product and Engineering teams to drive impact across the member journey, from acquisition to retention. Responsibilities include owning funnels, designing and analyzing A/B tests, translating business questions into recommendations, advising on product roadmaps, and building member behavior understanding. The role involves using advanced statistical methods, causal inference, time-series forecasting, and occasionally machine learning for tasks like customer segmentation. The analyst will also build metrics, establish eventing for user behavior tracking, develop operational dashboards, translate findings into executive-ready narratives, and build data pipelines using dbt. Experience with SQL, Python, applied statistics, experimental design, and A/B testing is required, as is experience acting as a trusted advisor and a bias towards proactive problem discovery. Familiarity with AI coding tools is a plus.

Senior Manager, Global Workforce Management to scale and optimize workforce planning for a global Customer Operations organization supporting over 4,000 agents. The role will lead forecasting, capacity planning, scheduling, and workforce optimization, partnering with various teams to improve operational performance and shape the future of workforce management through AI and automation. The role emphasizes leveraging AI and automation to improve scalability, forecasting precision, and operational decision-making.

Security Engineer role focused on building automation, tooling, and guardrails to reduce security risks and improve vulnerability management within a fintech company. The role involves working across product, application, infrastructure, and enterprise security, with an emphasis on scaling security through AI and automation.

This role is a Senior Program Manager focused on AI Enablement within the Applied AI team at Chime. The primary responsibility is to own and drive cross-functional programs that help employees adopt and effectively use AI tools, ultimately making AI a trusted co-pilot. This involves designing, implementing, and measuring the success of enablement programs, fostering collaboration, and driving behavior change. While the role involves hands-on experience with AI tools and building AI-enabled solutions, its core function is program management and product enablement rather than direct AI/ML model development or research.

This role focuses on analyzing and improving AI-enabled workflows within a fintech Trust & Safety context. The analyst will partner with Product, Engineering, and Fraud Strategy teams to evaluate automated decisioning, classification models, and agent augmentation tools. Key responsibilities include analyzing model outputs, measuring the impact of automation, and supporting the design of new AI features. The role requires strong analytical skills, experience with SQL and Python/R, and a good understanding of statistics and experiment design, with a focus on improving decision accuracy and operational performance.

Engineering Manager for Client Foundation team at Chime, focusing on shared app platform, release infrastructure, and developer tooling. The role is critical for investing in AI-driven development to increase frontend velocity. Responsibilities include leading a team, enabling AI-driven and agentic development workflows, defining frontend platform vision, and improving developer and agent experience.

Program Manager for Performance Effectiveness at Chime, a fintech company. This role focuses on building and operationalizing performance frameworks for Member Experience and BPO teams, leveraging data sources including speech analytics and AI/ML-driven evaluation systems. The goal is to drive continuous improvement, identify trends, and deliver actionable insights through scorecards and dashboards to influence operational strategy.

Chime's Machine Learning Platform (MLP) team builds and operates the infrastructure, tooling, and developer experience that powers machine learning across the company. This role focuses on building robust foundations that allow ML teams to move quickly while maintaining reliability, governance, and cost efficiency. The engineer will design and build scalable systems that support model training, feature computation, real-time inference, and experimentation, working at the intersection of distributed systems, cloud infrastructure, and applied machine learning.

Product Design Manager for Chime's Lending products (Instant Loans, MyPay). This role involves leading a design team, shaping product strategy, and exploring AI integration to enhance user experiences and decisioning within financial products. The focus is on delivering best-in-class design and scalable systems for millions of users.

Finance Associate role focused on supporting Finance Business Partnerships, ensuring budgeting and forecasting accuracy, and driving strategic financial initiatives. The role will own payroll and workforce planning, and lead efforts to leverage AI and automation within Finance to streamline processes, improve reporting, and enhance forecasting capabilities.

Associate General Counsel to lead Privacy & Security team, managing privacy program compliance, and playing a key role in Chime's AI governance program. Advises on privacy laws, develops privacy impact assessments, and embeds privacy by design. Supports security team, stays updated on trends, and maintains policies. Requires 8+ years of experience, with at least 3 years in-house, emphasis on privacy/security programs, and experience advising on AI enablement and governance.

This role is for an Analyst on the Business Control Testing (BCT) team within a financial technology company. The primary focus is on testing key controls to ensure adherence to regulatory requirements and internal policies, analyzing datasets, and partnering with stakeholders to address gaps. While AI tools are mentioned as a bonus and an area for potential implementation, the core responsibilities do not involve building or directly shipping AI models or systems. The role contributes to the product by ensuring operational integrity and compliance within a regulated fintech environment.

Product Designer role focused on the member-facing disputes experience in a fintech company. The role involves leading the design of the entire dispute lifecycle, partnering on agent tooling, and identifying opportunities for automation and AI to improve outcomes. The designer will shape the long-term roadmap for intelligent systems and automation within the disputes process.

Manager, Product Security at Chime, a fintech company. This role leads a team focused on cloud, data, and AI security. Responsibilities include securing cloud infrastructure, protecting data, and enabling safe AI adoption by defining guardrails, identifying risks (prompt injection, data leakage), and embedding security into development workflows. Requires experience in security engineering, cloud/data security, team management, and securing/evaluating AI/ML systems.

This role is for a Design Operations Lead at Chime, a fintech company. The primary focus is to build and scale operational systems to improve design team velocity, quality, and consistency. The role involves partnering with design leadership, defining workflows and tools, and driving the adoption of AI-powered tools to enhance efficiency. Experience in leading or scaling Design Operations, building systems for operational efficiency, and working cross-functionally is required. The role is product-focused and aims to improve the overall design organization's effectiveness.

Visual Designer for Lifecycle Marketing at Chime, a fintech company. This role focuses on reimagining lifecycle marketing as a creative discipline, shaping experiences across email, push, and in-app channels. The designer will build creative systems for personalized engagement at scale and apply AI and emerging tools to transform campaign conception, production, and personalization. The role requires experience in lifecycle/product/marketing design, creative systems, cross-channel design, and AI-native thinking.

Director of Marketing Planning & Operations to scale marketing operations by building systems, planning processes, and rhythms. This role will translate strategy into execution, manage budgets, and identify/operationalize AI across marketing workflows. Requires 10+ years of experience in marketing ops or consulting, with a demonstrated fluency in applying AI to improve workflows.

Senior Lifecycle Marketing Manager role at Chime, a fintech company. Focuses on planning, developing, executing, and measuring growth marketing initiatives for the member lifecycle experience. Utilizes data, experimentation, and AI to design member experiences, optimize journeys, and identify new channels. Requires collaboration with Product, Engineering, Analytics, and Design. Experience with marketing platforms and AI tools is preferred. The role aims to drive company metrics related to member growth, retention, and revenue.

Product Manager to lead AI-powered experiences across Chime's core app, shaping next-generation AI consumer experiences to help millions of members understand their money, make smarter decisions, and achieve financial progress. This is a 0->1 role defining vision, strategy, and roadmap for intuitive, personalized, and impactful AI experiences, translating member data into actionable insights. The role operates at the intersection of product, data, and design, partnering with engineering, data science, design, and research to bring new experiences to life from concept through launch and iteration, ensuring high standards for trust, transparency, and usability.

Product Manager for Trust & Safety at Chime, focusing on areas like KYC, support automation (including AI agents), and disputes. The role involves defining product strategy, partnering with cross-functional teams (Engineering, Data Science, Operations, Risk, Compliance), and delivering scalable systems that balance customer experience, risk mitigation, and compliance in a regulated fintech environment.

Data Governance Engineer responsible for building and implementing policies, tools, and automation for data quality, trust signals, scorecards, and governance. Focuses on ensuring data integrity, compliance (SOX), and enabling data consumers, with a specific emphasis on leading AI adoption for data governance workflows.

Associate Creative Director at Chime, a fintech company, to lead the development of scalable messaging and creative systems. This role involves translating product strategy into clear, modular, and repeatable creative infrastructure, defining product positioning, and developing AI-enabled workflows for speed, consistency, and quality at scale. The role operates with high autonomy, influencing stakeholders and raising standards across Product Marketing and Go-To-Market creative.

Product Manager to lead AI-powered experiences across Chime's core app, shaping the next-generation AI consumer experience to help millions of members understand their money, make smarter decisions, and achieve financial progress. This is a 0->1 role defining vision, strategy, and roadmap for intuitive, personalized, and impactful AI experiences, translating member data into actionable insights. The role operates at the intersection of product, data, and design, partnering with engineering, data science, design, and research to bring new experiences to life from concept through launch and iteration. Success involves proving product-market fit and evolving AI to be native to the Chime experience.

This role leads the Marketing Technology organization, focusing on strategy, architecture, and operations of the MarTech ecosystem, including AI-powered marketing enablement tools. It involves cross-functional collaboration with Growth Marketing, Product, Engineering, and Data to drive acquisition efficiency, personalization, and scalable growth across the member lifecycle. The role also involves managing a team, optimizing platforms, ensuring data integrity, and vendor management.

Senior Python Core Engineer responsible for standardizing and strengthening Chime's Python ecosystem, focusing on version management, dependency practices, build performance, and internal libraries. The role aims to reduce security risks, eliminate duplicated effort, add guardrails against AI-generated code, and improve build reliability, while also identifying opportunities to leverage the Python + AI ecosystem.

Engineering Manager for Data Platform, leading the Data Storage team. Responsible for building and operating scalable and secure storage foundations for analytics, experimentation, and AI-driven product experiences. Partners with other teams to define storage strategies, data contracts, and SLAs. Focuses on setting vision, fostering technical excellence, and growing a high-performing team.

Finance Associate role focused on budgeting, forecasting, and financial strategy within a fintech company. The role involves partnering with business leaders, developing financial models, and identifying opportunities to leverage AI and automation for efficiency. Requires 3+ years of finance/FP&A experience and demonstrated experience with AI-driven solutions in finance.

Lead Data Analyst, Growth Science role focused on using advanced science, including media mix modeling, experimentation, and predictive modeling, to estimate incrementality and improve performance of marketing, product, and lifecycle marketing initiatives. The role involves partnering with vendors, designing and executing experiments, and mentoring other analysts. Experience in FinTech and Marketing is preferred, with a strong emphasis on business impact and quantitative methods.