Currently tracking 36 active AI roles, down 60% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $150k–$430k (avg $286k).
Decagon currently has 37 active AI-related job listings. The majority of these roles, 81%, are focused on agents, with post-training roles making up 11% and application roles at 5%. Engineering is the dominant function, with 30 positions, followed by 7 in Product. The United States accounts for most of the hiring, with 33 roles, and the United Kingdom has 4. Frequent tech tags include agent_orchestration, llm_observability, and model_serving, suggesting a focus on agent development and operationalization. Over the last 30 days, Decagon has added 6 new AI roles, representing a 20% increase compared to the previous 30-day period.
Decagon currently has 37 active AI-related roles in our index. The most common open titles are: Senior Agent Product Manager (3), Senior Research Engineer (3), Senior Research Engineer, Voice + Speech (2), Senior Software Engineer, Agent Orchestration (2), Senior Software Engineer, Agents (2). Most positions are in Engineering and Product.
Decagon's active AI hiring is concentrated in: agents (81%), post-training (14%), serving infrastructure (5%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Decagon is hiring AI talent in: United States (31 roles), United Kingdom (5 roles), Australia (1 role).
Job postings at Decagon most frequently reference: agent orchestration, llm observability, model serving, evals, fine tuning.
In the past 30 days, Decagon has posted 4 new AI-related roles. That is a -50% change versus the prior 30 days (8 → 4).
| Title | Stage | AI score |
|---|---|---|
| Marketing Operations Specialist The Marketing Operations Specialist will manage and optimize the marketing tech stack, focusing on HubSpot, to support Go-To-Market (GTM) strategies. This role involves lead management, campaign analysis, performance reporting, data governance, and streamlining lead handoff processes. The position requires experience with marketing automation tools, data orchestration, and utilizing AI-driven tools for GTM automation. | — | 5 |
| Business Value Consultant The Business Value Consultant will partner with Sales on strategic enterprise opportunities, translating Decagon's conversational AI platform into quantified business impact. This role involves building ROI models, business cases, and value frameworks to accelerate deal cycles and increase win rates. The consultant will also operationalize value-based selling methodologies and collaborate with cross-functional teams. | — | 5 |
| Security Engineer Security Engineer role focused on securing a conversational AI platform for enterprise customers, involving implementation of security controls, building security tooling and automation, and defending against AI-enabled threats. Requires software engineering fundamentals and experience with cloud security and enterprise security requirements. | — | 5 |
| Governance, Risk, and Compliance Manager The role is for a Compliance Manager at Decagon, a conversational AI platform company. The manager will be responsible for driving compliance certifications (SOC 2, ISO 27001, PCI DSS, HIPAA, CCPA), automating evidence collection, maintaining security documentation, supporting customer security assessments, managing RFPs, and establishing vendor risk management programs. The goal is to secure customer trust and accelerate enterprise deals by addressing security concerns. | — | 5 |
| Senior Security Engineer Senior Security Engineer for a conversational AI platform, focusing on application security for AI agents and enterprise customers. Responsibilities include designing security controls, threat modeling, vulnerability management, and building security tooling for AI applications. | — | 5 |
| Agent Success Manager This role is for an Agent Success Manager at Decagon, a conversational AI platform company. The role focuses on partnering with customers to guide AI agent deployments, support adoption, and ensure they achieve value. It involves cross-functional collaboration with Product and Engineering to surface customer needs and influence the product roadmap. The position requires customer-facing experience in B2B SaaS and a strong technical acumen related to agent building, though coding is not required. | — | 5 |
| Agent Success Manager The Agent Success Manager at Decagon partners with customers to guide AI agent deployments, support adoption, and ensure they achieve meaningful outcomes. This role collaborates with Product and Engineering to surface customer needs and influence the product roadmap. It requires strong customer-facing experience in B2B SaaS and a technical understanding of the agent building process. | — | 5 |
| Commercial Counsel Experienced Commercial Counsel needed for a fast-growing conversational AI platform company. The role involves negotiating enterprise SaaS agreements, advising sales and product teams, and building scalable legal infrastructure. Requires strong experience in commercial contracts, legal frameworks (GDPR, CCPA, HIPAA), AI governance, and IP concerns. Experience with regulated customers and AI terms is a plus. | — | 5 |
| Product Designer Product Designer for a conversational AI platform that empowers brands to deliver concierge customer experiences using AI agents across various channels. The role involves designing end-to-end experiences for building, managing, and improving AI agents, translating complex systems into intuitive interfaces, and collaborating with engineers and PMs. The designer will also define and evolve design systems for AI-native interactions and use AI tools in their workflow. | — | 5 |
| Partnerships, Agent Delivery Lead Decagon is seeking a Partnerships, Agent Delivery Lead to join their new Partnerships team. This role will focus on designing, building, and scaling revenue-focused partnership programs, particularly for implementation and delivery partners. The lead will blend go-to-market strategy, program design, and partner enablement to drive customer and commercial outcomes. Responsibilities include designing commercial deal structures, developing enablement initiatives, driving SI partnership conversations, growing SI-sourced revenue, and collaborating cross-functionally. | — | 5 |
| Partnerships, System Integrators Lead Decagon is seeking a Partnerships, System Integrators Lead to build and scale their partner program for implementation and delivery partners. This role involves designing go-to-market strategy, building programs, and driving execution through collaboration with customers, partners, and internal teams. The ideal candidate has experience in partnerships and business development at high-growth SaaS or AI companies, with a focus on system integrators. | — | 5 |
| GTM Enablement Manager This role is for a GTM Enablement Manager at an AI company that provides a conversational AI platform. The manager will build and scale enablement programs for the revenue engine, focusing on onboarding, training, and performance improvement for GTM teams. They will also own enablement infrastructure and insights, including leveraging AI systems, and partner cross-functionally. The role requires experience in GTM enablement and program management, with a preference for experience with AI in GTM contexts. | — | 5 |
| Sales Development Representative (SDR) Sales Development Representative (SDR) for a conversational AI platform company. The role focuses on identifying and qualifying new sales opportunities within complex enterprise sales cycles, engaging with technical and executive stakeholders, and growing the sales funnel through account-based outreach. This is a customer-facing sales role within a GenAI company. | — | 5 |
| Strategic Account Director - East Strategic Account Director for a conversational AI platform, focusing on enterprise sales to large brands. The role involves developing sales strategies, building relationships, collaborating with internal teams, and providing product feedback. Requires significant experience in strategic/enterprise sales and a consultative approach. | — | 5 |
| Agent Success Manager This role is a customer-facing position focused on guiding enterprise clients in deploying and adopting Decagon's conversational AI platform. It involves building customer relationships, acting as a strategic advisor, collaborating with Product and Engineering teams to surface customer needs, and influencing the product roadmap. The role requires experience in B2B SaaS, managing large customers, and strong communication skills, with a passion for the agent building process but not requiring coding ability. | — | 5 |
| Enterprise Solutions Engineer Solutions Engineer role at a conversational AI platform company, focusing on pre-sales engineering, product strategy, and enterprise architecture. The role involves advising enterprise prospects and customers on integrating the company's AI-native platform into their complex ecosystems, creating custom demonstrations, and architecting generative AI experiences. | — | 5 |
| Enterprise Account Executive Enterprise Account Executive at a conversational AI platform company, responsible for managing the full sales cycle for enterprise accounts, generating pipeline, and collaborating with internal teams to ensure customer success. The role involves closing 7-figure deals and influencing go-to-market strategy. | — | 5 |
| Enterprise Account Executive Enterprise Account Executive at a conversational AI platform company, responsible for managing the full sales cycle for enterprise accounts, generating pipeline, and collaborating with internal teams to ensure customer success and revenue growth. Previous experience selling AI or Customer Support/Experience software is a plus. | — | 5 |
| Strategic Solutions Engineer, West Decagon is looking for a Strategic Solutions Engineer to help shape the future of their AI-powered solutions in the enterprise space. This role involves pre-sales engineering, product strategy, and enterprise architecture, serving as a technical advisor to prospects and customers to drive value-based solutioning and integration of Decagon’s AI-native platform. | — | 5 |
| Strategic Finance Manager Decagon is a conversational AI platform company that empowers brands to deliver concierge customer experiences using AI agents. They are seeking a Strategic Finance Manager to own planning, financial modeling, and capital allocation, partnering directly with co-founders and leadership to drive strategic initiatives and build a scalable finance function to support hyper-growth. | — | 5 |
| Senior Manager, IT This role leads and evolves Decagon's IT operations as the company scales, focusing on building intelligent, automated systems to support a global workforce. The Senior Manager will define and execute a multi-year IT roadmap, transforming IT from tactical support to strategic enablement by leveraging AI-powered workflows, automation-first design, and modern ITSM practices. The role involves leading and mentoring a team, scaling IT operations globally, managing budgets, designing automated workflows, and collaborating with security and engineering teams to implement AI tools and ITSM platforms. | — | 5 |
| Staff Software Engineer, Enterprise Product Staff Software Engineer for the Enterprise Product team at Decagon, a conversational AI platform company. The role involves leading a full-stack product engineering team to build and scale the platform that customers use to create, maintain, and optimize AI agents. This includes driving technical direction, leading complex initiatives, creating AI-powered tools for non-technical users, building monitoring and analytics, and mentoring engineers. | Agent | 5 |
| Senior Director, Strategy and Operations Senior Director, Strategy and Operations for a conversational AI platform company. This role focuses on scaling post-sales execution, standardizing deployment processes, improving visibility, and partnering with GTM, Product, and Engineering to ensure successful customer outcomes. The role involves leading a team, driving cross-functional initiatives, and building repeatable systems for a rapidly scaling business. | — | 5 |
| Implementation Manager This role is for an Implementation Manager at a conversational AI platform company. The focus is on leading and scaling the implementation of AI agents for enterprise customers, owning the strategy, playbook, and execution of deployments. The role involves partnering with customers, sales, product, and engineering to ensure smooth, impactful, and successful AI agent rollouts, aiming to improve efficiency and reduce time to value using AI tools and automation. | — | 5 |
| Senior Software Engineer, Developer Platform Senior Software Engineer to build and evolve Decagon's internal developer platform, focusing on CI/CD, release automation, observability standards, platform tooling, and developer workflows to enhance engineer productivity and system operability. | — | 5 |
| Manager, Sales Development Manager, Sales Development at Decagon, a conversational AI platform company. Responsible for hiring, training, and scaling a team of SDRs to drive pipeline and sales growth. Focuses on account-based prospecting, multi-threaded outreach, and qualifying enterprise opportunities. Collaborates with GTM leadership to refine strategies and optimize processes. | — | 5 |
| Senior Technical Recruiter, Engineering Decagon is seeking a Senior Technical Recruiter to partner with company leaders and build their Engineering teams. The role involves engaging and closing top talent, optimizing interview processes, and meeting hiring goals in a fast-paced, AI-native environment. Experience in the AI talent landscape is preferred. | — | 5 |
| Senior Technical Sourcer, Engineering Decagon is seeking a Senior Technical Sourcer to fuel its growth by owning the top of the funnel for critical engineering hires. This role involves partnering with leaders, developing creative sourcing strategies, building candidate relationships, and experimenting with new tools to attract world-class technical talent in a fast-paced, high-growth environment. | — | 5 |
| Product Operations Manager Decagon is seeking a founding Product Operations Manager to drive strategic clarity, execution pace, and operational excellence within the Product and Design organization. This role will establish the Product Operations function from scratch, optimizing product development processes, incorporating customer and data insights, and enabling the team. The ideal candidate has 6+ years of relevant experience, strong analytical and communication skills, and experience building cross-functional processes. Experience with generative AI products is a plus. | — | 5 |
| Senior Software Engineer, Infrastructure Senior Infrastructure Engineer at Decagon, a conversational AI platform company. The role focuses on designing, building, and operating production infrastructure for high-scale, low-latency systems, specifically supporting ML Infra for LLM inference. Responsibilities include owning critical services, improving reliability and performance, and enhancing developer tooling. The role requires experience in infrastructure at scale, meeting high availability and low latency targets, and strong observability skills. | — | 5 |
| Senior Software Engineer, Infrastructure Senior Infrastructure Engineer responsible for designing, building, and operating production infrastructure for high-scale, low-latency AI systems, specifically focusing on ML serving platforms for LLM inference. The role involves optimizing performance, ensuring high availability, and supporting various deployment architectures, including on-prem and air-gapped environments. | Serve | 5 |
| Staff Software Engineer, Enterprise Product Staff Software Engineer for the Enterprise Product team at Decagon, a conversational AI platform company. The role involves leading a full-stack product engineering team to build and scale the platform that empowers customers to create and optimize AI agents. This includes driving technical direction, creating AI-powered tools for non-technical users, building monitoring and analytics, and mentoring engineers. | Agent | 5 |
| Senior Software Engineer, Enterprise Product Senior Software Engineer on the Enterprise Product team at Decagon, a conversational AI platform company. The role focuses on building self-serve products and tools for customers to create, configure, train, and optimize AI agents. This involves designing scalable systems, intuitive interfaces, and monitoring/analytics for agent improvement, translating complex AI capabilities into accessible products for both technical and non-technical users. | Agent | 5 |
| Implementation Manager This role is for an Implementation Manager at Decagon, a conversational AI platform company. The manager will lead the implementation of AI agents for enterprise customers, focusing on strategy, execution, and scaling the implementation function. They will design playbooks, improve processes using AI tools and automation, and partner with various teams to ensure successful deployments and customer success. The role requires experience in implementations, consulting, or project management, with a preference for experience in deploying AI or customer service platforms. | — | 5 |
| Field Engineer Decagon is seeking a systems-minded Field Engineer to design, prototype, and build internal tooling, data infrastructure, and automated workflows for their conversational AI platform. This role focuses on creating systems that power feedback loops, automate workflows, connect APIs, and deliver actionable insights, enabling internal teams to operate efficiently. The engineer will leverage tools like ChatGPT and develop LLM-powered flows to automate repetitive tasks and improve internal processes. | Agent | 5 |
| Senior Solutions Engineer Decagon is seeking a Senior Solutions Engineer to act as a technical advisor and consultant for enterprise prospects and customers, driving the integration of Decagon's AI-native platform into complex customer ecosystems. This role involves pre-sales engineering, product strategy, and enterprise architecture, focusing on creating and architecting generative AI experiences. | — | 5 |
| Solutions Architect - Salesforce This role is for a Solutions Architect focused on integrating Decagon's conversational AI platform with Salesforce Service Cloud. The architect will design, extend, and integrate Salesforce solutions, acting as a technical advisor to customers and internal teams. Responsibilities include architecting scalable ticketing and case management solutions, designing integrations with external systems, and creating reference architectures. The role requires deep expertise in Salesforce Service Cloud and system integration. | — | 5 |
| Staff Software Engineer, Infrastructure Staff Software Engineer, Infrastructure at Decagon, a conversational AI platform company. This role focuses on building and operating production infrastructure for high-scale, low-latency systems, including ML infra for LLM inference. The engineer will own critical services, improve reliability and performance, and enhance developer tooling. Requires 8+ years of experience in production infrastructure, with depth in areas like Core/Data/AI-ML/Platform/Voice, and a proven track record in meeting high availability and low latency targets. | — | 5 |
| Talent Associate Decagon is hiring a Talent Associate to support their recruiting operations and deliver exceptional candidate experiences for their conversational AI platform company. This role is for early-career recruiting professionals or those looking to pivot into recruiting, offering hands-on experience across the full recruiting lifecycle. | — | 5 |
| Enterprise Account Executive Enterprise Account Executive at a conversational AI platform company, responsible for managing the full sales cycle for enterprise accounts, generating pipeline, and collaborating with internal teams to ensure customer success. The role involves closing complex deals and influencing go-to-market strategy. | — | 5 |
| Senior Solutions Engineer Senior Solutions Engineer for a conversational AI platform, focusing on pre-sales engineering, product strategy, and enterprise architecture. The role involves advising enterprise prospects and customers on integrating Decagon's AI-native platform into their ecosystems, creating generative AI experiences, and developing custom demonstrations. | — | 5 |
| Strategic Account Director Strategic Account Director for a conversational AI platform, focusing on enterprise sales to large brands. The role involves developing sales strategies, building relationships with stakeholders, collaborating with internal teams, and forecasting revenue. Requires experience in strategic or enterprise sales, a proven track record of revenue growth, and strong business acumen. | — | 5 |
| Sales Development Representative (SDR) Sales Development Representative (SDR) for a conversational AI platform company. The role focuses on identifying and qualifying new sales opportunities for the company's AI solution, engaging with potential clients through various outreach channels, and collaborating with marketing and account executives. The company's technology enables enterprises to deploy AI agents for customer interactions. | — | 5 |
| Solutions Architect - Infrastructure Solutions Architect - Infrastructure role at Decagon, a conversational AI platform company. Focuses on pre-sales engineering, deployment architecture, and enterprise infrastructure strategy for integrating Decagon's AI platform into customer environments. Requires experience with containerization, cloud functions, and enterprise infrastructure, with a preference for AI/ML infrastructure solutions experience. | — | 5 |
| Senior Solutions Engineer Senior Solutions Engineer for a conversational AI platform, focusing on pre-sales engineering, product strategy, and enterprise architecture. The role involves advising enterprise prospects and customers on integrating Decagon's AI-native platform into their ecosystems, creating generative AI experiences, and developing custom demonstrations. | — | 5 |
| Director of Sales, Enterprise Director of Enterprise Sales for a conversational AI platform company, focusing on scaling sales operations, driving revenue growth, and leading a team of Account Executives. The role involves managing sales forecasting, pipeline management, identifying market opportunities, and developing sales strategies. Experience in B2B/SaaS sales, MEDDPICC methodology, and startup environments is preferred. | — | 5 |
| Strategic Account Director - West Strategic Account Director for a conversational AI platform company, focusing on closing deals with large enterprises and developing customer relationships. The role involves understanding customer needs, collaborating with internal teams, and providing product feedback. | — | 5 |
| Accounting Operations and Payroll Manager This role is for an Accounting Operations and Payroll Manager at Decagon, a company that provides a conversational AI platform. The manager will be responsible for end-to-end global payroll processing, reconciliations, expense operations, accounts payable, and accounts receivable. The role requires strong payroll experience, knowledge of compliance, and the ability to work in a fast-paced startup environment. The company itself is AI-related, but this specific role is not directly involved in building or researching AI. | — | 0 |
| Total Rewards Lead This role is for a Total Rewards Lead at Decagon, a conversational AI platform company. The lead will build and own the company's compensation and benefits architecture, focusing on attracting, rewarding, and retaining talent as the company scales. Responsibilities include designing compensation philosophy, job architecture, leveling frameworks, equity programs, and benefits administration. The role requires significant experience in total rewards, compensation structures, and equity compensation, with a data-driven approach and strong communication skills. While the company is in the AI space, this role is focused on HR/Total Rewards, not direct AI/ML development. | — | 0 |
| Office Manager, Workplace Services Office Manager for a conversational AI platform company, responsible for office operations, executive and administrative support, and basic IT support. The role ensures a smooth and efficient office environment, supports employees and visitors, and handles logistics for events and daily operations. | — | 0 |