Harvey

This role focuses on building and scaling a customer education and certification program for an AI-powered legal tech company. The manager will design certification frameworks, assessments, and manage the end-to-end program to drive product expertise and customer value. It requires experience in SaaS/AI certification leadership and professional services credentialing.

Harvey is seeking a Certifications & Credential Manager to design and scale their customer education certification program for their AI-powered legal and professional services platform. This role involves defining credential frameworks, launching exams, managing program operations, and collaborating with various internal teams to ensure certifications reflect product expertise and drive customer value.

This role focuses on creating and maintaining customer-facing knowledge resources (Help Center articles, how-to guides) for an enterprise AI product. The specialist will ensure content is clear, accurate, and optimized for self-service, collaborating with product, marketing, and support teams. The goal is to improve customer understanding and support efficiency.

Senior Backend Software Engineer to build foundational platform infrastructure and user-facing features for an AI-powered legal tech company. The role involves designing and developing systems for authentication, permissions, notifications, and collaboration, while ensuring security and reliability for sensitive legal data. This position requires experience in distributed systems and scalable architectures, with a focus on enterprise SaaS patterns.

This role focuses on creating and maintaining customer-facing knowledge content (Help Center articles, how-to guides) for a SaaS product in the legal/professional services domain. The goal is to empower customers with self-service resources, improve the support experience, and ensure accurate, accessible product information. Responsibilities include content creation, revision, optimization based on customer feedback and performance metrics, and knowledge management. While the company uses AI, this role is about content and customer education, not direct AI/ML development.

This role focuses on creating and maintaining customer-facing knowledge content (Help Center articles, how-to guides) for an enterprise AI product. The Content Specialist will ensure content is clear, accurate, and optimized for self-service, working closely with Product, Marketing, and Support teams. The goal is to improve customer understanding, support experience, and enable effective use of the AI product. Experience with SaaS documentation and a background in customer service or support are required, with bonus points for CMS or AI-driven workflow experience.

This role is for a User Operations Specialist at Harvey, a company transforming legal and professional services with AI. The specialist will be the first line of support for internal teams and external customers, managing non-technical inquiries and ensuring a seamless user experience. The role offers opportunities for career growth in technical support and exposure to complex workflows within a fast-paced, high-growth startup environment.

This role is for a User Operations Specialist at Harvey, an AI company focused on transforming legal and professional services. The specialist will be the first line of support for internal teams and external customers, managing non-technical inquiries and ensuring a seamless user experience. The role is designed for early-career professionals who are eager to learn and grow within the User Operations team, with opportunities to expand technical skills over time. Responsibilities include responding to inquiries, resolving requests, documenting issues, escalating technical problems, maintaining product knowledge, and contributing to knowledge base articles. The company emphasizes a fast-paced, high-growth environment and offers professional development opportunities.

This role is a Technical User Operations Specialist for an AI-driven legal tech company. The primary focus is on frontline customer support, troubleshooting technical and product-related issues including AI output quality, and documenting interactions. The role requires experience with enterprise customers and AI-driven products, but the core function is support, not AI development or research.

Staff Software Engineer to own backend architecture for embedded AI experiences in professional services, focusing on integrations with enterprise platforms like Microsoft Word and Outlook. The role involves designing and building scalable systems, partnering with customers, and driving technical decisions in an autonomous, high-impact environment.

Customer Success Manager for a legal tech AI company, focusing on large enterprise clients. Responsibilities include client relationship management, strategic implementation of AI solutions, customer health monitoring, training, and acting as a feedback loop to product teams. Requires background in consulting or strategic customer success in Enterprise SaaS or legal tech.

Software Engineer on the Core Infrastructure team responsible for designing, building, and scaling the underlying systems that power Harvey's global legal AI platform. This includes managing multi-cloud infrastructure, Kubernetes, networking, observability, and distributed systems for reliability and efficiency, with a focus on supporting high-throughput inference requests and enterprise-grade requirements.

This role is for an Associate Commercial Counsel at Harvey, an AI company transforming legal and professional services. The lawyer will focus on drafting, reviewing, and negotiating commercial AI SaaS contracts and other technology/AI-related agreements, as well as providing regulatory and product counsel. The role supports go-to-market, business, and cross-functional teams, with opportunities to broaden expertise in product counseling and IP law. The company is scaling rapidly and has a strong product-market fit.

This role focuses on applying legal expertise to demonstrate and advise customers on how Harvey's AI solutions can enhance legal workflows. It involves building consultative relationships, leading tailored demos, and acting as a trusted advisor to law firms and in-house legal teams. The Legal Engineer will also serve as the Voice of the Customer, providing market insights back to Product and GTM teams, and strengthening Harvey's reputation in India.

Enterprise Account Executive for Harvey, a company transforming legal and professional services with agentic AI. This role focuses on driving commercial growth in France by identifying opportunities, managing sales cycles, and building client relationships within the legal and professional services sector. The position involves leading product demos, collaborating with internal teams, and developing long-term relationships with stakeholders.

This role is for an Associate Commercial Counsel at Harvey, an AI company transforming legal and professional services. The lawyer will focus on drafting, reviewing, and negotiating commercial AI SaaS contracts, providing regulatory and product counsel, and developing resources for go-to-market teams. The role involves working closely with engineering, product, and security teams in a fast-paced startup environment.

This role is for a Staff Data Scientist focused on Marketing at Harvey, an enterprise AI company. The individual will build the marketing data science function from scratch, defining metrics, building dashboards, and developing models for campaign performance and user behavior analysis. The role requires expertise in SQL, Python/R, marketing analytics tools, and experience with modern data stacks, with a focus on driving growth and informing business investments.

Staff Software Engineer, Developer Experience (DevEx) at Harvey, an AI-native company transforming legal and professional services. This role focuses on building and scaling the developer platform, CI/CD systems, internal frameworks, and guardrails to enable rapid and safe AI feature shipping. Key responsibilities include developing load testing and benchmarking infrastructure for AI-native applications, pioneering AI agent integration into the software development lifecycle, and collaborating with teams to embed reliability and observability. The role requires strong technical leadership and experience in backend systems or internal developer platforms, with a strong plus for experience integrating AI agents into a developer ecosystem.

Software Engineer, Developer Experience (DevEx) at Harvey, an enterprise AI company transforming legal and professional services. The role focuses on building and scaling the developer platform, CI/CD systems, internal frameworks, and guardrails to enable rapid and safe AI feature development. Responsibilities include creating systems to maximize engineer velocity and efficiency, pioneering AI integration for developer productivity, building load testing and benchmarking infrastructure for AI-native applications, and embedding reliability and observability into the platform. Experience with AI agents in a developer ecosystem is a strong plus.

Enterprise Sales Leader for an AI company, responsible for leading and coaching a team of Account Executives to drive sales of AI solutions in the legal and professional services markets. This role involves developing sales strategy, managing day-to-day operations, forecasting revenue, and working cross-functionally to refine sales processes and the value proposition of AI solutions.

Enterprise Customer Success Manager for an AI platform in the legal services sector, focusing on value realization, integration, and customer relationships to drive adoption, renewals, and expansions.

This role is for a Mid Market Sales Manager at Harvey, a company that uses AI to transform legal and professional services. The manager will lead and coach Account Executives to drive sales of AI solutions, achieve ARR targets, and refine sales playbooks and processes. The role requires strong sales and management experience in a high-growth tech environment, with a passion for AI's application in knowledge work.

Enterprise Account Executive responsible for driving commercial growth in Germany, identifying opportunities, managing sales cycles, and building relationships within the legal and professional services sector. This role expands Harvey's presence in the DACH region by working cross-functionally to deliver tailored solutions to clients.

Senior Product Designer at Harvey, a company transforming legal and professional services with agentic AI. The role focuses on designing end-to-end product experiences, collaborating with AI researchers and engineers, and crafting interfaces that help users interact with AI outputs. The company is scaling rapidly with strong product-market fit.

Staff Product Designer at Harvey, a company transforming legal and professional services with agentic AI. The role focuses on designing end-to-end product experiences, incorporating AI meaningfully into interfaces, and promoting best practices in designing with AI. Requires strong interaction and visual design skills, user research experience, and the ability to collaborate with engineers, AI researchers, product managers, and lawyers.

Senior Product Designer at Harvey, a company transforming legal and professional services with agentic AI. The role involves leading end-to-end product design, collaborating with AI researchers and engineers, and crafting interfaces that help users understand and trust AI outputs. The focus is on creating intuitive solutions for complex problems within an enterprise AI platform.

This role is for a Senior Software Engineer focused on building and operating the backend platform for an AI company. The engineer will design and implement shared frameworks and libraries to abstract common concerns, improve developer experience, and enhance reliability and performance across all services. The goal is to enable product teams to ship features faster and more safely by providing a strong foundational platform. Collaboration with the Model Infrastructure team on GenAI-specific challenges like high-throughput inference and streaming interactions is also a key aspect.

Staff Software Engineer, Backend Platform at Harvey, focusing on building and operating the core backend platform for GenAI-native applications. This role involves designing and implementing shared frameworks, libraries, and APIs to abstract common concerns, improve developer experience, and enhance reliability and performance. The engineer will collaborate with the Model Infrastructure team on challenges related to high-throughput model inference, streaming interactions, and retrieval/context handling, aiming to amplify engineering productivity and quality across the company.

This role focuses on integrating Harvey's AI platform into legal workflows, driving customer adoption, and providing feedback to product/engineering. It requires legal expertise and customer-facing skills to act as a trusted advisor.

Product Manager role focused on translating legal work into AI-powered workflows for law firms and corporate legal teams, working closely with clients and product teams to ensure successful production deployments and influence roadmap. The role emphasizes understanding client needs, designing workflows, and evaluating business impact of AI in the legal domain.

Product Manager role at Harvey, a company transforming legal and professional services with agentic AI. The role involves working with law firms to translate legal work into AI-powered workflows, shaping pilots and deployments, and influencing product direction based on user insights. Requires experience in the legal world with a focus on innovation and systems thinking, familiarity with legal tech, and the ability to discuss generative AI and enterprise rollout.

This role advises innovation and knowledge teams on AI transformation within legal and professional services. The Legal Innovation Partner provides strategic counsel, represents Harvey in the Legal Innovation community, and contributes to product and service design based on deep domain insight. The role involves thought leadership, industry forum representation, and fostering community dialogue.

This role focuses on customer-facing product specialization and adoption within the legal domain, leveraging AI solutions. The Legal Engineer - Product Specialist will build relationships with law firms and in-house legal teams, design onboarding and training programs, and translate legal practice needs into feedback for product and engineering teams. The role requires a JD or equivalent legal qualification and at least 3 years of legal practice experience, with a focus on practice innovation. It involves driving adoption, supporting expansion, and acting as a trusted advisor on AI solutions for legal professionals.

This role is for a Mid Market Account Executive in EMEA at Harvey, focusing on selling AI solutions to the legal and professional services markets. The primary responsibilities include managing a book of business, driving revenue growth, building client relationships, conducting product demonstrations, and collaborating with engineering and product teams. The role requires a proven track record in complex software sales, pipeline management, and the ability to convey technical concepts to non-technical audiences. A passion for AI and its applications in knowledge work is essential.

Staff Software Engineer, Android at Harvey, a company transforming legal and professional services with AI. The role focuses on building enterprise-grade AI experiences for legal professionals on Android devices, requiring leadership in mobile feature architecture, integration of real-time AI, voice input, and document handling. Collaboration with AI research and backend teams is key.

Senior Android Engineer to build enterprise-grade AI experiences for legal professionals, integrating real-time AI interactions, voice input, and document handling. This role focuses on shipping AI-powered features within a mobile product.

This role focuses on applying AI solutions to the legal industry, acting as a bridge between the company's AI products and legal professionals. The Legal Engineer will understand customer workflow challenges, demonstrate how Harvey's AI solutions address them, and establish credibility as an expert. They will also partner with product managers and engineers to guide product vision and act as the 'Voice of the Customer'.

Engineering Manager for Product Engineering at Harvey, a company transforming legal and professional services with agentic AI. The role involves leading fullstack engineering teams to build user-facing features, collaborate with AI and Product teams, define architecture, and hire/grow engineers. Requires strong product sense, technical execution, and experience in high-growth environments. The company is scaling rapidly and has strong product-market fit.

Senior Frontend Engineer to build and lead UI features for AI-powered legal tech products, collaborating with design and backend teams to shape APIs and UX for complex workflows.

Enterprise Customer Success Manager for Harvey, a company transforming legal and professional services with agentic AI. This role focuses on guiding clients through their journey with Harvey, ensuring adoption and maximum value from AI solutions, acting as a trusted advisor, and driving client satisfaction and ROI.

Senior Product Operations Manager at Harvey, an AI company transforming legal and professional services. This role focuses on bridging Product, Engineering, and Go-to-Market teams to execute strategy, build operating systems for product teams, and amplify product impact. The role involves synthesizing customer feedback, measuring product success, streamlining decision-making, owning product development processes, and coordinating launches for AI-native products. Requires experience in high-growth tech/SaaS, building processes from scratch, and working with AI products where model quality is key.

Staff Software Engineer, Frontend at Harvey, focusing on building and leading UI features for AI-powered legal and professional services products. This role involves creating user interfaces for collaboration with AI, architecting reusable components, optimizing performance, and ensuring reliability and security in enterprise environments. The position is based in New York, NY, with a hybrid work model.

Staff Product Designer at Harvey, a company transforming legal and professional services with agentic AI. The role involves leading end-to-end product design, collaborating with AI researchers and engineers, and promoting best practices in designing with AI. Focus is on creating intuitive interfaces that help users understand and trust AI outputs.

Enterprise Sales Manager for an AI company specializing in legal and professional services. The role involves leading and coaching a team of Account Executives, driving sales targets, developing sales strategies and playbooks, and working cross-functionally to meet client needs. Requires significant experience in tech sales, people management, and selling complex software solutions, with an understanding of AI's potential applications.

Staff Software Engineer, Frontend at Harvey, a company transforming legal and professional services with agentic AI. This role focuses on building and leading frontend engineering for AI-powered products like Assistant, Vault, and Workflows, as well as integrations with Microsoft Word and Outlook. The engineer will own end-to-end UI features, architect reusable components, optimize performance, and collaborate with design and backend teams on APIs and UX for complex workflows. The role emphasizes high standards, reliability, security, and mentoring peers, targeting enterprise and regulated environments.

Staff Frontend Software Engineer at Harvey, a company transforming legal and professional services with AI. The role focuses on building user-facing features and foundational platform infrastructure (authentication, permissions, notifications, etc.) for enterprise customers, directly impacting user engagement with AI-powered legal tools. Requires 5+ years of frontend experience, strong TypeScript/React skills, and familiarity with enterprise SaaS patterns.

Staff Backend Software Engineer at Harvey, a company transforming legal and professional services with agentic AI. The role focuses on building and owning the foundational backend platform, including authentication, permissions, notifications, and document management integrations, as well as enterprise-facing collaboration features. The engineer will work on systems that enable secure, reliable, and flexible user experiences, directly impacting how users engage with Harvey's AI-powered legal tools. This position requires experience in distributed systems, scalable architectures, and enterprise SaaS patterns, with a focus on shipping user-facing features and supporting multiple product lines.