Smartsheet

Senior AI Engineer responsible for leading complex, multi-system AI deployments end-to-end, architecting multi-agent solutions, designing personalized intelligence packs, and owning Deployment Kit quality. The role involves mentoring junior engineers, driving the intelligence loop, and enabling solutions consultants and partners.

Senior Product Manager for Applied AI at Smartsheet, focusing on specialized AI agents and evaluation infrastructure. The role involves owning the roadmap, shipping agent capabilities end-to-end, defining development standards, and collaborating with engineering, design, and data science. Requires significant product management experience with technically complex platforms and fluency in AI/ML concepts like model evaluation, agent architectures, RAG, and prompt engineering.

Senior Software Engineer II focused on Applied AI and Evaluations for Smartsheet's AI-powered work management platform (SmartAssist). The role involves owning agent quality end-to-end, including diagnosis, improvement, and validation across orchestrators and subagents. Responsibilities include identifying failure modes, driving quality improvements through prompt/context engineering and RAG tuning, and extending the evaluation framework. This is a deeply technical role at the intersection of LLM evaluation, prompt engineering, and RAG, not a traditional QA role.

This role is for a Director of GTM Partners in the Americas for Smartsheet, focusing on driving enterprise adoption of Smartsheet's AI platform through strategic partnerships. The individual will own the Americas partner strategy, build relationships with system integrators and technology alliance partners, and deliver against partner-sourced revenue targets. The role requires significant experience in partner leadership, GTM strategy, and a strong understanding of AI's impact on enterprise software and partner ecosystems.

This role is a Senior Financial Analyst focused on R&D FP&A and FinOps for a software company. The primary responsibility is to partner with Engineering and Product organizations to manage and optimize cloud infrastructure costs, including AI/ML inference costs, and to evaluate the financial impact of new product features, particularly AI-driven ones. The role involves strategic forecasting, driving infrastructure FinOps excellence, optimizing unit economics, and building financial models for new product ROI. While the company develops AI capabilities, this role is finance-focused, managing the financial aspects of these operations rather than building the AI models themselves.

Director of Engineering for Smartsheet's Grid Platform & Reporting Services, responsible for owning the engineering vision, charter, and goals for critical platform infrastructure and end-user features. The role involves leading 3-4 teams, driving architectural evolution, and ensuring high availability and scalability. A key aspect is driving AI adoption across the pillar, enabling AI-first design decisions, and aligning with the company's AI strategy.

This role focuses on driving the adoption and execution of Smartsheet's value selling methodology across the global sales organization. It involves designing training, building reinforcement systems, and using data to optimize how Account Executives apply the framework. A key aspect is leveraging AI tools to scale enablement impact, personalize learning, and generate content, while evaluating their actual results. The role also involves monitoring adoption, optimizing based on performance data, and partnering cross-functionally.

Enterprise Account Executive responsible for increasing software sales and driving expansion within a territory of large enterprise accounts. This role involves managing the full sales cycle, from prospecting to closing, and leveraging relationships to grow Smartsheet's footprint. The ideal candidate has a strong background in SaaS sales, experience with enterprise-level clients, and a data-driven approach. While not directly building AI, the role is expected to use AI tools to enhance sales storytelling and understand customer needs.

Director of Engineering for Smartsheet's Views pillar, leading teams responsible for core user-facing experiences like Timeline View and Board View. The role involves driving engineering vision, managing managers and engineers, setting quality standards, defining metrics, and leading cross-team technical efforts. A key responsibility is driving AI adoption across the pillar, championing AI-first design and operational practices, and holding leaders accountable for AI productivity.

This role focuses on establishing program management infrastructure and leading critical initiatives to drive business transformation, particularly around AI-enabled workforce transformation. It involves defining strategies, building organizational capabilities, and managing change to prepare Smartsheet for an AI-enabled future. The role requires analytical rigor, organizational fluency, and strategic vision in the evolving AI landscape.

Smartsheet is seeking a high-caliber SVP, People & Culture to lead and elevate its global People function during a pivotal period of transformation. This role will be responsible for running the People organization with discipline, strategic clarity, and a bias for action, partnering closely with leadership to drive workforce transformation, build a unified people strategy, and stabilize and strengthen the culture. The role will also reimagine how the People function operates in an AI-driven world, championing AI adoption within the People organization and equipping employees with the skills to work alongside AI effectively.

Enterprise Account Executive responsible for increasing software sales and driving expansion across a territory of accounts, leveraging AI tools to enhance sales storytelling and customer engagement within a mature enterprise AI product context.

Enterprise Account Executive responsible for increasing software sales and driving expansion across a territory of accounts, leveraging AI tools to enhance sales storytelling and customer engagement within a mature enterprise AI product context.

Smartsheet is seeking a UX Researcher II (Quant Focused) to drive strategic impact by executing end-to-end research, upleveling insights, and influencing product strategy. The role requires expertise in quantitative data analysis using R or Python, familiarity with AI tools and their risks, and the ability to collaborate effectively with product teams.

Enterprise Account Director at Smartsheet responsible for increasing software sales and driving expansion across a territory of accounts. This role involves a solution-based sales process, managing strategic renewals, developing whitespace opportunities, and leveraging AI tools for sales storytelling.

Sr. Director, Field Marketing AMS to lead enterprise-focused field marketing strategy and execution across Americas, in close partnership with Sales leadership. This role is accountable for pipeline contribution, investment strategy, and operational rigor across key Americas markets, with a strong emphasis on enterprise revenue growth.

Account Executive role focused on selling Smartsheet software and driving expansion within a territory of commercial accounts. Responsibilities include building sales pipelines, executing a solution-based sales process, developing new business opportunities, and managing customer relationships. Requires significant experience in full-cycle technology sales, enterprise account management, and CRM usage.

This role focuses on developing and managing customer renewal and risk management operations within an Enterprise SaaS environment. The objective is to operationalize churn mitigation and renewal excellence by converting high-level strategies into scalable, automated processes, protecting global recurring revenue. Key responsibilities include standardizing renewal journeys, systematizing risk workflows in CRM/Gainsight, managing renewal planning rhythms, improving forecasting predictability, operationalizing mitigation playbooks, enforcing commercial policy, and continuous process improvement.

This role leads the global Account Based Marketing (ABM) strategy to drive pipeline and engagement within strategic accounts. It involves developing and executing personalized ABM programs, leveraging marketing automation, CRM, and predictive analytics tools to analyze prospect profiles and behavior. The position requires strategic vision, hands-on implementation, data analysis, and leadership to achieve quantifiable results.

This role focuses on leading and scaling co-marketing programs with technology and channel partners to drive pipeline and revenue for Smartsheet's product offerings. It involves strategy design, program execution, performance management, stakeholder influence, and budget ownership within a B2B marketing context.

This role is for a Sr. Revenue Operations Analyst focused on Insights & Analytics to support Smartsheet's Go-To Market organization. The analyst will define growth strategy through data analysis, tackle complex analytical challenges, mentor junior analysts, and work closely with senior sales leadership to inform strategic decision-making. Responsibilities include acting as a business partner to Sales leaders, leading projects to develop answers and solutions, presenting insights to executives, mining large datasets, analyzing data for trends, guiding commission and territory planning, and identifying business opportunities. Requires a Bachelor's degree in a quantitative field, 5+ years of analytics experience, expertise in SQL, experience with BI tools, and statistical analysis.

Smartsheet is seeking a Director, Global Partner Marketing to lead their global partner strategy, focusing on enterprise growth through hyperscalers, LLM providers, data platforms, ISVs, system integrators, and management consultants. This player-coach role involves defining and executing the global partner marketing strategy, building co-sell motions, joint pipeline programs, and AI-era GTM plays. The role requires strong strategic vision and hands-on execution, with responsibilities spanning partner marketing strategy, regional field alignment, and operations. The ideal candidate has extensive B2B marketing experience, particularly in partner or channel marketing at an enterprise SaaS company, with deep familiarity in the hyperscaler ecosystem and experience building joint GTM programs with technology partners, including AI providers.

This role is for a Sr. Customer Success Manager at Smartsheet, focusing on managing enterprise accounts to improve customer satisfaction, application engagement, retention, and growth. The role involves onboarding, providing guidance, conducting reviews, and acting as the primary customer interface to ensure value realization from Smartsheet's SaaS platform.

This role is for a Customer Success Manager II at Smartsheet, focusing on managing large enterprise accounts to improve customer satisfaction, application engagement, retention, and growth. The CSM will act as the primary contact, understanding success criteria, sharing best practices, providing guidance, and helping customers realize value from Smartsheet. The role requires a track record in SaaS account management and maintaining high customer renewal rates through ongoing engagement and technical leadership. Responsibilities include onboarding, developing territory and enablement strategies, conducting success reviews, and providing customer insights to internal teams. The ideal candidate has 3+ years of Customer Success or Account Management experience, can explain technical subjects to non-technical personnel, and has experience building credibility and trust with customers and stakeholders.

This role is for a Sr. Customer Success Manager at Smartsheet, focusing on managing enterprise accounts to improve customer satisfaction, engagement, retention, and growth. The role involves onboarding, providing guidance, conducting success reviews, and working with internal teams to expand customer use of the Smartsheet platform.

This role is for a Corporate & Employment Counsel II at Smartsheet, a cloud software organization. The position involves assisting the People, Go-to-Market, and Procurement functions, providing legal advice on employment law matters, general corporate issues, and commercial contracts. The role requires managing outside counsel, developing policies, handling employment claims, conducting internal investigations, and delivering legal training. The ideal candidate will have 3+ years of legal practice experience, with a strong background in employment litigation and the ability to translate complex legal concepts for non-legal stakeholders.

Smartsheet is seeking a Director, Field Security to lead a team focused on customer security and compliance. This role involves responding to security questionnaires, providing security guidance, and evangelizing security expertise to customers and internal teams. The position requires extensive experience in security solutions and team leadership, with knowledge of various security standards and certifications.

Enterprise Senior Solutions Engineer at Smartsheet, partnering with Sales to provide technical leadership, conduct demonstrations, and act as a trusted advisor to prospects and clients throughout the sales process. The role focuses on understanding customer requirements, designing solutions, and demonstrating the value of Smartsheet's offerings within complex deal cycles.

Principal Product Manager for Monetization & Billing at Smartsheet, focusing on end-to-end systems and workflows for subscriptions, usage-based pricing, provisioning, and billing. This role involves partnering with Product Engineering, Sales Operations, and Finance to translate pricing strategies into scalable system capabilities and support evolving SaaS and AI-driven business models.

Enterprise Account Executive role focused on driving sales growth within Global 2000 accounts, requiring a proven track record of exceeding quotas and building executive relationships.

This role is for a Strategic Account Executive at Smartsheet, a company that provides work management solutions. The primary focus is on driving sales and growth within a defined set of Global 2000 accounts by developing executive engagement and selling software and services. The role requires exceeding sales quotas, managing pipelines, developing account strategies, and collaborating with internal and external teams. It emphasizes enterprise software sales experience, a proven track record of exceeding quota, and the ability to engage with C-suite executives. The role is not directly involved in building or researching AI/ML models but operates within a company that leverages AI tools and offers AI-powered products.

This role is a sales leadership position focused on selling professional services for Smartsheet, an enterprise work management platform. The Director will own the end-to-end sales cycle for the Services Portfolio, driving customer value by positioning Smartsheet as a strategic partner. Key responsibilities include leading complex pursuits, influencing executive stakeholders, and applying value-based selling to achieve measurable business outcomes. The role requires a strong track record in enterprise sales, territory management, and account planning, with experience in closing significant professional services deals.

Smartsheet is seeking a Solutions Consultant to act as a strategic partner for customers, helping them navigate complex business challenges through an advisory-led approach to professional services. The role involves designing and deploying capabilities that leverage modern automation and AI-native solutions to drive digital transformation and measurable organizational change.

Solutions Architect role focused on developing, building, testing, and deploying custom software solutions leveraging Smartsheet product and third-party APIs, leading technical consulting engagements, and serving as a subject matter expert on Smartsheet product capabilities and extensibility.

Smartsheet is seeking a Sr. Solutions Architect to lead customer conversations, develop, build, test, and deploy solutions leveraging Smartsheet, its API, and integrations with other products. The role involves technical consulting, solution design, quality assurance, and acting as a Subject Matter Expert for advanced Smartsheet functionalities. Responsibilities include developing custom software, leading design sessions, documenting technical solutions, reviewing designs, providing mentorship, and determining solution feasibility and costing. The role also involves managing technical projects, developing middleware applications, and providing feedback to Product & Platform Engineering teams.

Account Executive role focused on increasing software sales and driving expansion within a territory of commercial accounts for Smartsheet. Responsibilities include pipeline management, solution-based sales, developing new business opportunities, and maintaining CRM records.

Account Executive responsible for increasing software sales and driving expansion across a territory of accounts for Smartsheet, a work management platform.

Account Executive role focused on increasing software sales and driving expansion within a territory of commercial accounts for Smartsheet. Responsibilities include pipeline management, solution-based sales, developing new business opportunities, and maintaining CRM records.

Smartsheet is seeking a Regional Vice President, Strategic Accounts - West to lead and scale enterprise SaaS sales efforts within the Global 1000 segment. This role involves refining sales strategies, expanding executive relationships, and driving software and services bookings by leading a high-performing sales team.

Manager, Engineering role at Smartsheet focused on leading the development and operation of mission-critical, tier 0 service infrastructure and the foundational data platform. The role emphasizes high availability, low latency, and high throughput for millions of customers, requiring strong distributed systems expertise and team leadership. While the role champions AI adoption, its core focus is on the underlying platform infrastructure.

Enterprise Account Executive role focused on selling Smartsheet's software and services to Global 2000 accounts in the Midwest. The role requires driving executive engagement, managing sales strategy, and exceeding sales quotas.

This role is for a Strategic Account Executive at Smartsheet, focusing on expanding sales within Global 2000 accounts in the Midwest. The primary responsibility is to drive executive engagement, sell software and services, and achieve substantial growth in bookings. The role requires a proven track record of exceeding sales quotas, managing pipelines, developing account strategies, and collaborating with internal and external teams. Key qualifications include extensive enterprise software sales experience, executive presence, and proficiency in value-based selling methodologies.

This role focuses on the operational architecture of technical support, aiming to integrate technical signals into customer retention strategies. It involves optimizing support delivery processes, demand and capacity planning, managing routing logic, and establishing product feedback loops. The goal is to create a predictive, data-driven model for support operations.

Solutions Engineer for Smartsheet's Federal Government team, partnering with Sales to provide technical leadership, demonstrations, and trusted advisory throughout the sales process for enterprise B2B SaaS solutions.

Smartsheet is seeking an experienced enterprise SaaS sales leader to develop and scale its SMB Commercial Sales team. The role involves refining sales strategies, accelerating growth, creating account strategies, expanding executive relationships, and driving software and services bookings. The VP will manage a team across the US and Costa Rica, reporting to the SVP of North America. This is a senior leadership role focused on driving revenue growth within the Collaborative Work Management market for accounts up to 1,000 employees.

Senior Manager, Product Operations to lead the team responsible for how the product org plans, executes, and ships. Will manage a team of Product Operations Managers, set operational standards, and partner with product and engineering leadership to drive strategic alignment. This is a player-coach role.

Early-career Software Engineer to join Secure Platform Operations team, focusing on building and evolving a platform with security as a first priority, supporting engineering teams with onboarding, automating, and simplifying experiences to improve resilience, reduce operational burden, and accelerate productivity. Role involves learning and building secure infrastructure on EKS, automating security and workflows, securing CI/CD pipelines, and supporting container operations.

Software Engineer II role focused on Security Engineering within a FedRAMP-compliant environment. Responsibilities include supporting FedRAMP compliance, building and maintaining secure infrastructure on EKS using Terraform, automating security tasks and workflows with Python/Go/Bash, integrating security tools into CI/CD pipelines, and supporting container operations on Kubernetes/EKS. Requires US Person status, a BS/MS in a related field, foundational coding skills, basic cloud concepts, and a security mindset.