Upstart

Principal Product Manager for Upstart's Agentic Platform, responsible for the long-term vision, strategy, and roadmap of the internal AI infrastructure that powers autonomous agents. The role focuses on enabling non-technical users to build, test, and deploy agents safely and efficiently, covering aspects like configuration, evaluation, orchestration, and integration. It requires defining architectural strategy for agentic systems, including RAG and tool usage, and ensuring reliability and compliance in a regulated environment.

Upstart is an AI lending marketplace that uses AI to help millions of customers access credit. The Senior Lifecycle Manager, Emerging Markets will own and scale lifecycle marketing for new and growing products, focusing on customer acquisition and engagement across the full customer journey. This role involves designing and optimizing multi-channel customer journeys, leveraging data analysis and experimentation to drive growth and retention.

Upstart is a fintech company that uses AI to power its lending marketplace. This role is for a Principal Analyst on the Growth Marketing team, focusing on driving profitable business growth through advanced analytics and measurement frameworks for digital marketing channels. The role involves partnering with marketing, product, and engineering teams, leading the evolution of measurement strategies (MMM, incrementality testing), designing quantitative analyses and experiments, and collaborating on data infrastructure for borrower acquisition and retention. Requires strong analytical skills, expertise in growth/marketing analytics techniques, and proficiency in data analysis tools.

Upstart is seeking a Principal UX Researcher to establish and scale their UX research practice. This role will define research methodologies, lead strategic studies, enable designers and PMs in conducting research, build research infrastructure, and partner with leaders to influence product decisions. The role requires experience in building research practices, leading impactful research initiatives, and working in complex, multi-product environments, with a preference for experience in regulated environments and financial services.

This role focuses on designing AI-powered payment experiences for Upstart, a leading AI lending marketplace. The Senior Product Designer will lead the design of intuitive and trustworthy interactions across web interfaces and conversational AI agents, impacting borrower financial health. The role involves translating complex payment workflows into user-friendly experiences, defining interaction patterns for conversational interfaces, and using data to iterate on designs.

Product Designer for Upstart's Unsecured Lending team, focusing on borrower-facing experiences for personal loans and revolving credit products. The role involves designing end-to-end user journeys, translating requirements into various design artifacts, and collaborating with product managers and engineers. Requires proficiency in Figma and GenAI tools, with experience in complex multi-step flows and regulated consumer products being preferred.

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. This role is for a Senior Performance Marketing Manager focused on Direct Mail and Offline Growth, specifically for their HELOC product. The manager will own channel strategy, targeting, creative, and execution to drive efficient customer acquisition. They will partner with ML and Data Science teams to refine targeting models and design testing frameworks to evaluate performance. The role involves P&L responsibility and collaboration with cross-functional teams.

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. This Senior Product Marketing Manager role focuses on owning product positioning and messaging, leading go-to-market efforts, and developing sales enablement strategies to support pipeline growth and deal execution. The role requires defining product positioning, shaping go-to-market strategies, leading cross-functional product launches, developing sales materials, and synthesizing field insights. The ideal candidate has experience in product marketing, preferably in fintech or B2B environments serving banks, with a proven ability to distill complex information into compelling messaging and lead cross-functional initiatives.

Upstart is seeking a Principal Product Manager for their Pricing Platform team. This role will define and drive the strategy for the platform that powers loan pricing and offer delivery. The position requires deep platform thinking, strong technical fluency, and the ability to balance near-term reliability with long-term investments. The ideal candidate will have experience building or managing backend platforms/infrastructure and working with engineering teams on large-scale systems.

This role is for a Senior Home Lending Underwriter at Upstart, an AI lending marketplace. The underwriter will evaluate loan applications, make credit decisions, validate income and assets, and identify potential fraud risks. The role requires strong residential mortgage underwriting experience and the ability to ensure loan quality and compliance with policy and regulations. While Upstart uses AI extensively, this specific role focuses on the application of credit policy and risk assessment, not the direct development or deployment of AI models.

Upstart is a fintech company that uses AI and advanced ML models to power its lending marketplace. This Principal Product Analyst role will partner with Product, Engineering, and ML teams to drive product strategy, lead experimentation, and execute behavioral analyses for unsecured installment products. The role requires strong SQL, statistical programming, A/B testing, and BI tool experience.

This role is for a Staff Data Analyst on the Servicing Analytics team at Upstart, an AI lending marketplace. The analyst will partner with Servicing product management, operations, engineering, and ML teams to drive understanding, insights, and data infrastructure for recoveries and collections strategy. Responsibilities include identifying opportunities, designing experiments, conducting quantitative analysis, building BI pipelines, and collaborating with engineering teams to improve data capabilities. The role requires 8+ years of experience in analytical roles in tech and finance, proficiency in SQL, Python/R, experience with large datasets and data pipelines, and a quantitative degree. Experience with A/B testing, consumer lending, and mentoring junior members is preferred.

Upstart is seeking a Director of Analytics to lead their Credit Analytics team. This role involves owning the vision and roadmap for credit forecasting, valuation, and risk capital, building and scaling a team, and partnering with ML, Finance, and Capital teams to define and build the next generation of credit and capital infrastructure. The goal is to unify the company's credit risk narrative and ensure robust, explainable forecasts and valuations.

Manager of Privacy Compliance at Upstart, a fintech company. This role focuses on building and maturing the company's privacy program, embedding privacy controls into AI/ML systems, product lifecycles, and data pipelines, while ensuring compliance with financial and privacy regulations. Responsibilities include leading privacy risk assessments, supporting model governance, and maintaining privacy documentation.

This role is for a Senior Collections Specialist at Upstart, an AI lending marketplace. The primary focus is on helping borrowers overcome financial challenges through negotiation and personalized solutions, while achieving performance outcomes. The role involves collections performance, driving innovation in collections practices, and adhering to collections laws and compliance standards.

Principal Product Manager, Engagement at Upstart, a fintech company focused on AI lending. This role will define and deliver the vision for user engagement across Upstart's ecosystem, building experiences that drive user activity, retention, and repeat usage. The PM will shape in-product experiences and touchpoints that deepen trust, promote financial wellness, and unlock monetization pathways, working cross-functionally with product, design, engineering, data science, and marketing.

This is a job posting for a Product Talent Community at Upstart, a company focused on using AI to improve access to credit. The posting describes Upstart's mission, its AI-driven lending platform, and its company culture and benefits. It invites individuals interested in product roles to join their talent community to stay informed about future opportunities.

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. This Business Development Representative role focuses on generating pipeline for the sales team by engaging dealership decision-makers and setting qualified meetings. The role involves high-volume outbound outreach, managing a territory, and meeting quotas. It requires experience in BDR/SDR roles, outbound prospecting, and using sales tools.

This role is for a Senior Legal Counsel specializing in Capital Markets at Upstart, an AI lending marketplace. The role involves supporting financing transactions, structuring deals, managing legal risk, and providing guidance on legal matters related to capital markets and investor relations. The company uses AI extensively in its lending platform, but this role is focused on the legal and financial aspects of capital markets, not on building or directly working with AI models.

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. This role is for an Office Management & Workplace Events Lead in NYC, responsible for launching and operationalizing the new office, managing daily operations, vendor partnerships, and employee experience.

Upstart is an AI lending marketplace that uses AI to reshape access to credit. This Executive Assistant role supports senior leadership by managing calendars, meetings, travel, and coordination, aiming to improve how leaders spend their time and how work progresses. The role requires experience in fast-paced environments, proficiency in Google Workspace, and the ability to use tools and technology, including AI, to streamline workflows.

Director of Corporate Communications at Upstart, an AI lending marketplace. This role focuses on shaping the company's story, managing media relations, executive visibility, and thought leadership to position Upstart and its leaders within conversations about lending, AI, and consumer finance. The role requires translating complex topics into clear narratives for external audiences and partnering across departments.

Creative Director, Brand at Upstart, a fintech company using AI for lending. This role leads creative strategy and execution for owned brand channels (social, website, design systems) and drives brand campaign creative. It involves leading and developing a creative team, partnering with marketing and product, and evolving the use of AI tools in creative processes. Requires 10+ years of experience in brand creative/direction, with 4+ years in team leadership. Experience with consumer-facing tech or regulated industries and advanced fluency with AI-assisted creative tools are preferred.

This role is for a Director of Treasury Risk at Upstart, an AI lending marketplace. The primary focus is on establishing and leading the independent second-line treasury risk oversight program for a national bank application. Responsibilities include setting up risk frameworks, policies, and limits for liquidity, interest rate, price, and capital management, providing independent review and challenge to the first-line Bank Treasury team, and serving as the primary point of contact for bank examiners on treasury risk topics. The role requires deep knowledge of OCC and interagency requirements and guidance on treasury risk matters within a banking environment.

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. This role is for a Director of Enterprise Risk Management to lead and grow the Risk team's ERM function for Upstart Bank, focusing on establishing and enhancing the bank's ERM program and framework, including risk appetite, assessment processes, risk metrics, and governance. The role will also oversee the operational risk team and serve as a point of contact for regulators.

This role is for a Compliance Assistant Manager at Upstart, an AI lending marketplace. The primary focus is on ensuring compliance for Home Equity Lines of Credit (HELOC) processes and requirements within a bank or bank-regulated environment. Responsibilities include advising on compliant processes, reviewing product designs, implementing controls, managing regulatory changes, reviewing marketing content, overseeing servicing compliance, running independent monitoring, and managing issue resolution. The role requires significant experience in mortgage or home equity regulatory compliance and knowledge of various consumer protection laws.

Upstart is seeking an Assistant General Counsel, Commercial to lead a team of commercial attorneys. This role will involve negotiating and drafting contracts for all third-party agreements and supporting the lending partnerships sales team. The ideal candidate will have extensive experience in commercial transactions, team management, and contract law, with a strong preference for banking and fintech legal experience.

Director of Fair Lending at Upstart, a fintech company focused on AI-driven lending. This role leads the Fair Lending program, ensuring compliance with regulations like ECOA/FHA, and partners with Legal, Product, and ML teams. Responsibilities include owning the risk assessment framework, developing mitigation strategies, and communicating with senior leadership and regulators. Requires extensive experience in fair lending and consumer protection within financial services, with a strong understanding of relevant laws and experience managing compliance programs. Familiarity with predictive modeling and partnering with technical teams is preferred.

This role is for a Lead Legal Commercial Counsel, Lending Partnerships at Upstart, an AI lending marketplace. The role involves providing legal and strategic advice, drafting and negotiating commercial agreements, and developing processes for commercial transactions. The company uses AI to reshape access to credit and its platform makes over a million predictions per borrower.

Upstart is seeking an Assistant General Counsel, Capital Markets Legal to partner with the capital markets team to structure securitization transactions, draft and negotiate transactional documents, and manage a team of attorneys. This role involves influencing internal and external stakeholders and creating internal legal education. The ideal candidate has a JD, 12 years of experience in structured finance or debt finance, and prior experience managing a legal team.

Upstart is seeking a Commercial Lawyer to join their legal team. This role will partner with business units like Sales, Procurement, Product, and Finance to negotiate and structure commercial deals, focusing on vendor and general commercial contracts. The lawyer will also support the Lending Partnerships team, working at the intersection of technology, product, and go-to-market execution. Responsibilities include drafting and negotiating agreements, understanding Upstart's products and vendor ecosystem, managing deal flow, and improving legal function processes.

Upstart is a fintech company that uses AI to improve access to credit. This role is for a Senior Customer Contact Specialist who will support applicants through the pre-origination journey, handle escalations, and act as a subject matter expert for vendor support teams. The role involves responding to inquiries via phone, email, and chat, resolving customer concerns, and identifying opportunities to improve customer experience processes.

This role is for a Senior Capital Markets Manager at Upstart, an AI lending marketplace. The primary responsibility is to secure loan funding capital by managing securitization and warehouse programs, partnering with institutional investors, and executing structured transactions. The role requires deep knowledge of capital markets and structured finance, strong stakeholder management, and experience coaching junior team members. While Upstart uses AI extensively, this specific role focuses on the financial and capital markets aspects, not the direct development or application of AI models.

Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. This role supports the operations of core business verticals, managing workflows and tasks to ensure loan applications move smoothly and accurately through the process. The Senior Loan Processor will review applicant information, maintain system notes, and collaborate with internal teams to improve workflows and borrower experience.

Upstart is seeking a Finance Manager for its Corporate FP&A team to support company-wide financial reporting consolidation, executive revenue forecasting, and partner with G&A and Tech leadership. This role focuses on improving financial visibility, strengthening forecasting rigor, and delivering actionable insights to executive leadership. Responsibilities include weekly revenue consolidation and reporting, budgeting and forecasting for G&A functions, monthly financial reviews, cross-functional collaboration, and designing financial reports and dashboards.