Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Currently tracking 241 active AI roles, down 18% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 89 new AI-related roles. That is a -31% change versus the prior 30 days (129 → 89).
| Title | Stage | AI score |
|---|---|---|
| Principal Associate, Project Manager- Small Business Bank Marketing Project Manager for Small Business Bank Marketing, responsible for error-free delivery of marketing campaigns and customer servicing communications via email and direct mail. Requires understanding of Capital One's Small Business Bank products and collaboration with various internal teams (Business Analysts, Brand Associates, Data Analytics, PR, Legal, Compliance, Risk). | — | 0 |
| Senior Associate, Project Manager- Small Business Bank Marketing Project Manager for Small Business Bank Marketing, responsible for error-free delivery of customer communications (email, direct mail) and marketing campaigns. Involves partnering with various internal teams, managing project plans, and ensuring brand consistency. | — | 0 |
| Senior Manager, Software Engineer (Full Stack) - Intelligent Foundations and Experiences (IFX) Lead a team of developers in building and maintaining distributed microservices and full stack systems for financial products, collaborating with product managers to deliver cloud-based solutions. The role involves managing technology projects, mentoring engineers, and potentially coding or evaluating code. Experience with various programming languages, databases, container orchestration, and AWS services is required. |
| — |
| 0 |
| Senior Risk Associate, Investigations Quality This role focuses on improving the quality of Anti-Money Laundering (AML) investigations within a financial institution. It involves root cause analysis, developing data-driven recommendations, and collaborating with stakeholders to enhance investigation processes. While the role mentions embracing new technologies like AI, its core responsibilities are in process improvement and risk management within a regulated financial environment, not in building or deploying AI models. | — | 0 |
| Senior Associate, Product Management - US Card Recoveries: Foundational Data Capabilities Lead Product Manager role focused on migrating existing clients to a new 'Modern Core' data infrastructure, refining a data product, and defining foundational data capabilities for the Recoveries business. This involves partnering with stakeholders to implement controls and gather requirements for new product launches on the modernized platform. | — | 0 |
| Senior Software Engineer, Full Stack Full Stack Software Engineer role at Capital One, focusing on building and pioneering technology solutions in a collaborative, agile environment. The role involves designing, developing, testing, and implementing technical solutions using various programming languages and cloud services, with an emphasis on driving financial empowerment through robust cloud-based solutions. Experience with AI tooling for productivity is a plus. | — | 0 |
| Manager, Process Management, Workforce Management(Hybrid) This role is for a Manager, Process Management within Workforce Management at Capital One, focusing on optimizing contact center operations through supply/demand analysis, staffing, scheduling, and process improvement. It involves leading a team, stakeholder management, and influencing strategy, but does not involve direct AI/ML model development or deployment. | — | 0 |
| Work from Home, Principal Associate, Project Manager-Supply Chain Solutions Project Manager for Supply Chain Solutions at Capital One, focusing on leading initiatives, partnering with stakeholders, and managing complex projects in a dynamic environment. Requires strong project management, communication, and problem-solving skills. | — | 0 |
| Senior Risk Specialist | Retail Bank This role is for a Senior Risk Specialist in Capital One's Retail Bank, focusing on the control testing program. The specialist will assess control activities, recommend enhancements, identify and remediate gaps, and validate remediation efforts. The role requires strong analytical, problem-solving, and communication skills, with a focus on risk and control mindset within a regulated financial services environment. | — | 0 |
| Senior Business Manager- Savings, Economics, and Forecasting This role is for a Senior Business Manager focused on savings, economics, and forecasting within a consumer bank. The responsibilities include developing business strategies, product and pricing strategies, leading marketing efforts, and driving improvements in credit performance through quantitative and qualitative analysis. The role involves people management, project management, and strong collaboration with various departments. While quantitative analysis and modeling are key, the core function is business management and strategy, not direct AI/ML model development. | — | 0 |
| Principal Auditor (Experienced Senior Auditor) Corporate Compliance Audits (Hybrid) This role is for a Principal Auditor focused on Corporate Compliance Audits within the financial services industry. The responsibilities include planning, performing, and leading complex audits, designing compliance procedures, analyzing evidence, and communicating results. The ideal candidate will have experience in auditing banking or financial services, risk management, or consumer compliance, and possess strong data analytics skills. This is a hybrid role with a focus on ensuring compliance and risk management within the organization. | — | 0 |
| Technology Specialist This role provides technical assistance for computer hardware, systems software, applications, networks, and printers. It also involves generating reports and automating processes for vulnerability assessment and penetration testing activities. Responsibilities include desk-side support, IT infrastructure management, and specialized vulnerability remediation. | — | 0 |
| Senior Manager - People Leader (Fullstack) Senior Engineering Manager (People Leader) role at Capital One, focusing on leading full-stack development teams, designing and implementing technical solutions, and managing a portfolio of technology projects. The role involves collaboration across Agile teams, mentoring engineers, and utilizing various technologies including AI tools, AWS, and serverless initiatives. Requires strong experience in software development, back-end and front-end services, databases, distributed systems, technical leadership, and people management. | — | 0 |
| Principal Associate This role is for a Principal Associate Data Engineer at Capital One, focusing on building and supporting technical solutions in full-stack development, machine learning, distributed microservices, and cloud-based data warehousing. The role involves collaborating with Agile teams, leading developers, utilizing various programming languages and databases, and mentoring engineers. It requires experience in application development, big data technologies, and cloud computing. | — | 0 |
| Risk Manager This role is for a Risk Manager within Capital One's Enterprise Risk Management (ERM) team, specifically in the Corporate Policy Office (CPO). The primary focus is on establishing and executing a sustainable policy program to govern and improve the quality of policy documents across the enterprise. The role involves partnering with stakeholders, developing and implementing processes, and ensuring adherence to enterprise policy requirements. Key responsibilities include contributing to policy program development, communication, editing, review, adherence monitoring, and developing training materials. The role requires experience in audit, quality assurance, or risk management, process/project management, and client interaction. While the company is in the AI space, this specific role is focused on policy and risk management, not direct AI/ML development. | — | 0 |
| Part Time Branch Ambassador - Midcounty This is a part-time Branch Ambassador role at Capital One, focused on customer service, transaction processing, fraud mitigation, and adhering to operational policies and federal regulations within a bank branch. The role requires strong interpersonal skills, adaptability, and a customer-centric approach, with a focus on enhancing the financial lives of community members. | — | 0 |
| Manager, Cyber Risk & Analysis Manager role focused on cybersecurity and privacy within a financial institution, ensuring alignment between global regulatory expectations and implemented security controls, particularly supporting mergers and acquisitions. The role involves assessing cyber risk, threats, and business impact, maintaining information security control frameworks, and partnering with cross-functional teams to ensure compliance with regulations like the EU AI Act. | — | 0 |
| Senior Software Engineer, Back End (Global Payment Network) Senior Software Engineer focused on back-end development for a global payment network within a fintech company. The role involves designing, developing, testing, and implementing technical solutions using various programming languages, databases, and cloud services. While AI tooling is mentioned as a way to accelerate productivity, it is not the core focus of the role. | — | 0 |
| Director, Project Management (Tech College) This role is for a Director of Project Management within Capital One's Tech College, focusing on shaping the future of the technical workforce by anticipating market trends, defining skill requirements, and designing learning strategies. The responsibilities include program management, driving project phases, applying project management methodologies, cross-functional teamwork, and building team strategy. The role requires a Bachelor's degree and significant experience in project/program management and people management. While the company is in the AI space, this specific role is focused on project management and learning strategy, not direct AI/ML development or research. | — | 0 |
| Cyber Engineer - ISO Assurance This role focuses on cybersecurity risk management and assurance within an enterprise environment, ensuring consistency and developing data-driven practices for technical risk reviews. It involves evaluating risk scoring methods, standardizing control reviews, and collaborating with various teams to measure and manage cybersecurity and technology risk. The position requires experience in cybersecurity, risk assessments, and security architecture, with a strong understanding of information security policies and standards. | — | 0 |
| Product Manager Product Manager role at Capital One, focusing on reimagining customer experiences through technology. Requires experience in Product Management and a quantitative Bachelor's or Master's degree/MBA. Emphasizes human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 0 |
| Manager, Data Analysis - Human Resources This role is for a Manager, Data Analysis in Human Resources at Capital One. The primary focus is on driving strategy through analytical skills, building and validating models, and working with large datasets. The role involves leading a team of analysts, improving operational efficiencies, and conducting various types of data analysis. A strong Business Intelligence background is preferred. | — | 0 |
| Sr. Business Director Senior Business Director at Capital One responsible for developing and implementing business strategies, leading product and pricing strategies for lending products, overseeing marketing efforts, driving improvements in credit risk, and managing project execution. Requires strong analytical, leadership, and communication skills. | — | 0 |
| Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) This role is for a Senior Complaints Coordinator focused on fraud account management investigations and solutions within Capital One's Customer Operations. The primary responsibilities include advocating for customers, resolving issues in alignment with compliance and regulatory requirements, investigating customer concerns, implementing process improvements, and reporting trending issues. The role also involves guiding and supporting other customer service advocates. It requires experience in customer service, fraud, and financial industry regulations. | — | 0 |
| Sr. Manager, Process Management - Global Payment Network This role is for a Sr. Manager of Process Management within Capital One's Global Payment Network, focusing on improving business efficiency and driving results through process management, project management, and people management. The role involves collaborating with stakeholders, monitoring data trends, and ensuring data integrity within the settlement and disputes domains of the payment network. It requires strong analytical, leadership, and communication skills, with a focus on operational excellence and process improvement in a fintech environment. | — | 0 |
| HR Help Center Coordinator Provides functional support in the HR Help Center, processing associate concerns and inquiries via HRIS and Case Ticketing tools, and coordinating/assigning Tier 2 cases. Assists with special projects and people development. | — | 0 |
| Senior Data Analyst, Global Payment Network - MIS This role focuses on data analysis and management within the Global Payment Network (GPN) business, aiming to enhance data accuracy, reduce discrepancies, and provide data-driven insights. Responsibilities include data deep dives, building data products, business intelligence, and data quality management. | — | 0 |
| Compliance Tester III This role is for a Compliance Tester III at Capital One, focusing on executing compliance testing and reviews for consumer complaints to ensure adherence to enterprise standards and regulations within the financial services industry. The role involves analyzing data, documenting work, reviewing peer tests, and communicating results to stakeholders. It requires experience in financial services and compliance, with a strong emphasis on critical thinking, attention to detail, and cross-functional collaboration. | — | 0 |
| Compliance Testing Manager Manages a team of Compliance Testers responsible for transaction and control testing within financial services to ensure processes and controls effectively mitigate risks and comply with applicable requirements. The role involves coaching the team, developing test plans, evaluating test accuracy, managing schedules, and collaborating with business and IT areas. | — | 0 |
| Compliance Tester III This role is a Compliance Tester III within Capital One's Corporate Compliance Testing team. The primary responsibility is to execute risk-based compliance transaction testing to ensure adherence to laws, regulations, and guidance. The role involves control reviews, analyzing test data, documenting results, and suggesting improvements to testing methodologies. It requires strong analytical skills, attention to detail, and the ability to work autonomously and cross-functionally. Experience in financial services consumer compliance testing is preferred. | — | 0 |
| Senior Manager, Project Management - Global Payment Network - Global Pricing Senior Manager of Project Management for Global Pricing within Capital One's Global Payment Network. This role focuses on developing and executing international pricing strategy for infrastructure and solutions, managing pricing capabilities, release planning, and stakeholder engagement to drive revenue growth and ensure operational excellence. The position involves leading a team of project managers and overseeing complex projects in a dynamic environment. | — | 0 |
| Manager, Risk Management- Horizontal Audit Manager, Risk Management role in the Financial Services Auto Risk Office, focusing on providing risk judgment, developing and deploying innovative solutions to mitigate risks, and creating and implementing risk strategies. The role involves analyzing data to identify risks and trends, driving collaboration between various departments, and ensuring escalation of risk management gaps. Requires experience in project, process, program, or risk management, and people management. | — | 0 |
| Manager, Card Executive Communications (Hybrid) This role is for a Manager, Card Executive Communications at Capital One. The primary focus is on developing and executing internal communications strategies to support a senior executive's vision and organizational goals. Responsibilities include crafting messaging, managing change communications, evaluating communication performance, and partnering with various stakeholders. The role requires strong business acumen, excellent writing and storytelling skills, and the ability to manage complex projects. | — | 0 |
| Manager, Product Management - Prometheus Financial Core (PFC) Product Manager responsible for platform reliability strategy, defining availability standards (SLOs/Error Budgets), driving engineering partnerships for resilience, and managing stakeholder/risk for a cloud-native bank's infrastructure. | — | 0 |
| Associate, Strategy Analyst - New Grad 2027 This role is for an Associate Strategy Analyst at Capital One Canada, focusing on developing and applying analytical rigor to business strategies across various domains like product design, fraud, and customer acquisition. The analyst will work with data, build models, and influence decisions to improve credit performance and customer experiences. The role involves collaboration with data scientists and product managers, and uses tools like SQL and Python. | — | 0 |
| Associate, Process Manager This role is for an Associate, Process Manager within Capital One's Sales Center of Excellence Command Center. The primary responsibilities include overseeing business processes, identifying and implementing improvements, resolving complex problems, developing process documentation, and collaborating on larger initiatives. The role requires experience in Microsoft Office/G Suite and Business Process Management, Project Management, or Risk Management. Preferred qualifications include a Bachelor's degree and relevant certifications like Lean, Agile, or Six Sigma. | — | 0 |
| Area Sales Manager - Boston/NH Sales Manager for Capital One Auto Finance, focusing on building relationships with dealerships, driving adoption of lead-generation products and lending solutions, and providing consultative guidance and training. | — | 0 |
| Manager, Product Manager, Payment Platforms Product Manager for Payment Platforms at Capital One, focusing on increasing adoption, scaling, and standardizing payment experiences. The role involves collaborating with partners to reimagine payment experiences, leveraging technology and data to redefine customer interactions with their money. Requires experience in product management, translating business strategy into digital products, and working with cross-functional teams. | — | 0 |
| Principal Risk Associate This role focuses on establishing and executing a sustainable policy program within Enterprise Risk Management, aiming to govern and improve the quality of policy documents across the organization. The Principal Risk Associate will partner with stakeholders to develop, implement, and drive adherence to the program, acting as a liaison between business areas and the Corporate Policy Office. Key responsibilities include reviewing policy documents, conducting effective challenge, monitoring adherence, analyzing policy management data, and developing training materials. The role requires strong skills in customer focus, results focus, problem solving, and communication, with experience in audit, quality assurance, or risk management, and process/project management. | — | 0 |
| Manager, Product Management, Credit Card Acquisitions (Agent Experience) Product Manager role focused on improving the internal agent experience for credit card acquisitions, specifically around document requests and security verifications. The goal is to streamline onboarding for legitimate applicants while preventing fraud, by designing workflows and tools within the servicing platform. This role requires balancing user empathy with risk mitigation and aims to define the initial customer interaction with the bank. | — | 0 |
| Hybrid Principal Associate, Debit Complaints Oversight This role focuses on overseeing debit complaints and supporting a specific merchant acceptance process. While it involves exploring AI and automation for efficiency in complaint monitoring and workflow modernization, the core responsibilities are in process management, data analysis (SQL, Tableau), and cross-functional influence within a financial services context. The role is not directly building or shipping AI models or systems. | — | 0 |
| Administrative Assistant Administrative Assistant role at Capital One supporting executives in a tech hub. Responsibilities include calendar management, travel arrangements, expense reports, event planning, and communication. Requires intermediate-advanced English, a Bachelor's degree, and at least 2 years of administrative experience with Microsoft/Google Suite. Preferred qualifications include more extensive experience as an Executive Assistant, calendar management, event planning, and technical proficiency. | — | 0 |
| Senior Platform Engineer Senior Platform Engineer role focused on building and supporting DevOps tools with emerging technologies, utilizing scripting languages, container orchestration, configuration management tools, and AWS services within an Agile environment. Requires experience with build and deployment tools and AWS. | — | 0 |
| Business Director, In-Person CX Strategy & Delivery This role is a Business Director focused on Customer Experience Strategy and Delivery for Capital One's Retail Bank's physical channels, specifically transforming the Cafe experience. It involves strategic leadership, product development, marketing, credit risk analysis, and execution management, requiring strong analytical, quantitative, and people leadership skills within the financial services domain. | — | 0 |
| Café Ambassador - Anacostia This role is for a Café Ambassador at Capital One, focusing on bridging digital innovation with human connection in a community hub environment. The ambassador will engage with guests, advocate for Capital One's products and services through genuine conversation, guide customers through the digital ecosystem, host financial health events, and resolve issues in alignment with compliance and regulatory requirements. The role emphasizes customer experience over traditional sales goals and requires flexibility and adaptability. | — | 0 |
| Senior Auditor - Risk Management Senior Auditor role focused on Enterprise and Operational Risk Management frameworks and processes within the financial services industry. Responsibilities include planning, executing internal control testing, preparing documentation, and maintaining client relations. Requires critical thinking, a focus on quality and timeliness, and adaptability. Experience in auditing banking or risk management is required, with preferred experience in data analysis and specific risk management areas. | — | 0 |
| Manager, Product Management - DevX Product Manager for Developer Experience team focused on improving developer productivity, test automation, and the delivery pipeline by enhancing automation of software quality assurance on the DevOps pipeline. The role involves defining and executing strategy, partnering with tech and design, and driving adoption of development tools and automated testing. | — | 0 |
| Area Sales Manager - Melbourne, Cocoa Beach, East Orlando (FL) Sales Manager role focused on partnering with automobile dealerships to promote and drive adoption of Capital One Auto Finance's lead-generation products and lending solutions. Responsibilities include building relationships, providing consultative guidance, product presentations, dealer training, and monitoring performance. Requires sales, consulting, and relationship-building skills. | — | 0 |
| Associate Treasury Management Consultant II This role is for an Associate Treasury Management Consultant II at Capital One, focusing on supporting Treasury Management Consultants (TMCs) and nurturing assigned customers. The primary responsibilities include driving digital transformation, improving client experience, and providing insight and recommendations to clients to enhance their businesses through efficiency, cost savings, and simplicity. The role involves supporting sales-related disciplines, consulting clients, creating value-added solutions, analyzing customer needs, and contributing to working capital efficiency opportunities. It requires strong financial services or consulting experience, with preferred qualifications including a Bachelor's degree, treasury management product knowledge, and strong business acumen and communication skills. The role is customer-facing and involves collaboration with internal product teams and subject matter experts. | — | 0 |
| Principal Associate, Client Readiness This role supports Treasury Management sales by developing client-facing materials, commercial insights, industry benchmarks, and business cases to accelerate the sales cycle and increase win rates. It involves collaboration with product management, go-to-market, marketing, and sales teams, as well as creating and coordinating training on sales skills. | — | 0 |