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No active AI roles currently tracked. Primary focus: Agent · Engineering. Salary range $124k–$241k (avg $180k).

Hiring
0 / 32
Momentum (4w)
↑+312 +6240%
317 opens last 4w · 5 prior 4w
Salary range · avg $180k
$124k–$241k
USD · disclosed roles only
Tracked since
Apr 21
last role 5w ago
Hiring velocityscroll left for older weeks
8 new roles
Feb 2
3 new roles
9
1 new role
Mar 2
2 new roles
23
1 new role
Apr 6
1 new role
13
63 new roles
20
129 new roles
27
77 new roles
May 4
48 new roles
11

Frequently asked questions

  • How many AI roles has ServiceNow posted recently?

    In the past 30 days, ServiceNow has posted 0 new AI-related roles. That is a -100% change versus the prior 30 days (30 → 0).

Jobs (333)

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Active onlyAI only (≥ 7)
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TitleStageFunctionLocationFirst seenAI score
Enterprise Account Executive - Manufacturing - IL
Enterprise Account Executive for ServiceNow's Manufacturing vertical, focused on selling SaaS licenses and driving new business revenue. The role involves account planning, territory management, and developing C-suite relationships. A key requirement is experience in leveraging or critically thinking about integrating AI into business processes.
—ProductChicago, IL +18w ago5
Staff Product Designer, Moveworks
Staff Product Designer for an Enterprise SaaS company focused on ML & NLP technologies. The role involves defining user experience, developing design flows, collaborating with product and engineering, conducting user research, and analyzing data to improve AI-integrated work processes. Experience with enterprise UI/SaaS and integrating AI is required.
—ProductMountain View, CA +18w ago5
Product Marketing Director
ServiceNow is seeking a Product Marketing Director to own the go-to-market strategy and execution for a new product launch, focusing on a product-led demand motion. This role involves managing community alpha programs, activation strategies to convert individual builders into enterprise deals, and optimizing the developer site experience to connect individual engagement to enterprise pipeline. The position requires significant experience in launching new products into developer communities and connecting individual product engagement to enterprise revenue, with a strong preference for developer marketing experience.
101–150 of 333← Prev1234567Next →
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Product
San Diego, CA +1
8w ago
5
Manager, Customer Success Management - Moveworks
Manager of Customer Success at Moveworks, leading a team of CSMs to build customer relationships, drive value realization, and position Moveworks as the AI Employee Front Door. Focuses on influencing strategic direction, coaching CSMs as AI advisors, and owning retention outcomes for enterprise business.
—ProductLondon, United Kingdom8w ago5
AI Business Development Manager
ServiceNow is seeking an AI Business Development Manager to drive AI strategies and go-to-market initiatives for their AI-enhanced platform. This role involves collaborating with sales leadership, developing growth strategies, managing forecasts, coaching core teams on AI expertise, and engaging with customers at the C-level. The ideal candidate has a strong background in technical consultative selling, account management, and sales strategy within large software companies, with a proven track record of exceeding quotas in fast-paced sales environments, particularly for new technologies.
—ProductIssy Les Moulineaux, PARIS, France8w ago5
AI Business Development Manager
This role is for an AI Business Development Manager at ServiceNow, focusing on developing and executing AI strategies and go-to-market initiatives for their AI-enhanced products. The role involves collaborating with sales leadership, cross-functional teams, and partners to drive AI business growth, manage forecasts, and identify solution opportunities. It requires strong sales, business development, and AI domain expertise, with a focus on achieving sales quotas and engaging with C-level customers.
—ProductMunich, Germany8w ago5
Technical Consultant - ITOM
This role configures ServiceNow Platform solutions to achieve customer outcomes, with a focus on ITOM. It involves understanding and integrating AI into work processes, analyzing AI-driven insights, and providing feedback to product development. The role requires experience in professional services, infrastructure visualization, and a proactive learning mindset.
—EngineeringTokyo, Japan8w ago5
Technical Consultant - Core Business Workflow
This role involves configuring ServiceNow Platform solutions to achieve customer outcomes, acting as a functional and technical expert. It requires assessing current processes, designing and delivering solutions, providing oversight for code development, advising customers on platform capabilities, guiding documentation, and providing product feedback. A key requirement is experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving.
—EngineeringTokyo, Japan8w ago5
Program Director - Professional Services - German Speaking
Program Director for Professional Services at ServiceNow, focusing on orchestrating large-scale programs and driving customer success with the ServiceNow platform. The role involves strategic leadership, program governance, stakeholder engagement, and supporting pre-sales efforts. A key aspect is championing the adoption of AI-driven delivery methodologies and enabling customers to integrate AI and automation solutions.
—ProductGlattbrugg, Switzerland8w ago5
Enterprise Account Executive - Public
Enterprise Account Executive role at ServiceNow, a global market leader in AI-enhanced technology. The role focuses on producing new business sales revenue through SaaS license models by developing C-suite relationships, orchestrating account strategies, and acting as a trusted advisor. Requires experience in sales and understanding how to integrate AI into business processes.
—ProductTokyo, Japan8w ago5
Sr Solution Consultant - Public Sector (Ottawa)
This role is a Sr. Solution Consultant for ServiceNow's Public Sector offerings in Ottawa, Canada. The primary focus is on supporting sales cycles for Employee Experience, Customer Workflow, and ITX solutions, which are enhanced by AI. The role involves technical expertise, product positioning, and customer engagement to drive revenue and provide feedback to product management. While AI is a component of their offerings, the core function is sales support and solution consulting, not direct AI/ML model development or research.
—ProductOttawa, ON +18w ago5
Sr Solution Consultant - Public Sector (Ottawa)
This role is a Sr. Solution Consultant for ServiceNow's Public Sector offerings, focusing on Employee Experience, Customer Workflow, and ITX solutions. The primary responsibility is to support sales cycles by acting as a technical and domain expert, leading discovery workshops, demonstrating product capabilities, and providing feedback to product management. While the role involves understanding and integrating AI into work processes, it is not a hands-on AI/ML development role.
—ProductOttawa, ON +18w ago5
Senior Solution Sales Executive - AI, Data and Analytics
Senior Solution Sales Executive for ServiceNow's AI, Data and Analytics offerings. This role focuses on driving sales strategy, building AI-ready visions with C-suite executives, and collaborating with internal teams to deliver AI/ML solutions that unlock enterprise value. The position requires deep understanding of data platforms, AI/ML, and consultative sales processes to achieve sales quotas.
—ProductLysaker, Norway8w ago5
Senior Solution Sales Executive - AI, Data and Analytics
ServiceNow is seeking a customer-facing domain expert for a Senior Solution Sales Executive role focused on AI, Data, and Analytics. The role involves driving sales strategies, building AI-Ready visions with C-suite executives, collaborating with internal teams to deliver impactful demonstrations, and acting as a trusted advisor on data and analytics strategies. The position requires extensive enterprise sales experience, strong understanding of data platforms and AI/ML, C-suite engagement skills, and the ability to translate technical concepts into business value.
—ProductBrussels, Belgium8w ago5
Director Sales, Data and AI EMEA North
Director of Sales for Data and AI in EMEA North, responsible for driving sales strategy, building and managing a sales team, and achieving sales quotas for Data, Analytics, and AI solutions on the ServiceNow platform. This role involves engaging with C-suite executives to promote AI-ready visions and collaborating with various internal and external stakeholders to deliver integrated solutions.
—ProductAmsterdam, Netherlands8w ago5
Senior Solution Sales Executive - AI, Data and Analytics
ServiceNow is seeking a customer-facing Solution Sales Specialist with expertise in AI, Data, and Analytics to drive sales strategy, build AI-Ready visions with C-suite executives, and collaborate with internal teams to deliver impactful AI/ML solutions that unlock enterprise value. The role requires understanding customer data and analytics strategies, acting as a trusted advisor, and leading the sales process end-to-end.
—ProductHelsinki, Finland8w ago5
Solution Sales Executive - AI, Data and Analytics
ServiceNow is seeking a customer-facing Solution Sales Specialist with expertise in AI, Data, and Analytics to drive sales strategy, build AI-ready visions with C-suite executives, and collaborate with internal teams to deliver impactful AI/ML solutions that unlock enterprise value. The role requires a strong understanding of data platforms, AI/ML, and analytics strategies, with a proven track record in enterprise sales and C-suite engagement.
—ProductStockholm, Sweden8w ago5
Solution Sales Executive - AI, Data and Analytics
ServiceNow is seeking a customer-facing Solution Sales Specialist who is a domain expert and can develop innovative solutions that drive business outcomes with their customers. The role involves driving an AI, Data & Analytics sales strategy, building an AI-Ready vision with C-suite personas, and collaborating with cross-functional teams to deliver impactful demonstrations and tailored solution roadmaps. The specialist will act as a trusted advisor for AI-Ready Data, understanding customer data and analytics strategies, and presenting thought leadership at various events.
—ProductAmsterdam, Netherlands8w ago5
Sr Federal Enterprise Account Executive - Capitol Hill
This role is for a Sr. Federal Enterprise Account Executive at ServiceNow, focusing on selling SaaS licenses to federal government clients. While the company leverages AI-enhanced technology and the role requires understanding how to integrate AI into work processes, the core function is sales, not AI/ML development.
—ProductVienna, VA +18w ago5
Program Director
ServiceNow is seeking a Program Director to lead large-scale, complex programs, focusing on strategic oversight, program governance, and stakeholder engagement to deliver business outcomes through the ServiceNow platform. The role involves orchestrating program managers, managing risks and financials, building executive relationships, and supporting pre-sales efforts. A key aspect is championing the adoption of AI-driven delivery methodologies and demonstrating experience in integrating AI into work processes and optimizing delivery with AI solutions.
—ProductAmsterdam, Netherlands8w ago5
Senior Director, AMS Area Lead – CEG, Telco Media (TMT-SI)
Senior Director role focused on customer success and business growth within the Telco & Media sector, leveraging AI and digital tools to deliver innovative solutions and drive value for enterprise clients using ServiceNow's platform. This leadership position involves managing teams, P&L, and collaborating with sales and product development to ensure customer satisfaction and adoption.
—ProductSanta Clara, CA +18w ago5
Senior Manager, Digital Experience Strategy
This role is a blend of product, digital, UX and marketing, focused on creating digital experiences and translating campaign goals into structured customer journeys for ServiceNow's AI platform. The ideal candidate is creative, hands-on, data-driven, and will lead the vision, strategy, and roadmap for digital experiences, prioritizing what gets built. They will collaborate with various teams, leverage data for decision-making, build scalable frameworks, and design cross-channel strategies.
—ProductChicago, IL +18w ago5
Senior Manager, Digital Experience Strategy
This role is for a Senior Manager of Digital Experience Strategy at ServiceNow, a company that provides an AI platform for business reinvention. The role focuses on translating marketing campaign ideas into digital experience requirements, driving the product roadmap for digital, and collaborating with various teams to execute strategy. The ideal candidate will be creative, data-driven, and have a strong understanding of user experiences and connected customer journeys, with experience in digital, UX, and marketing. They will leverage data and research to guide decisions, build scalable frameworks, and design cross-channel strategies. While the company is AI-focused and the role mentions leveraging AI tools, the core responsibilities are in product strategy, digital experience, and marketing execution, not direct AI/ML model development or research.
—ProductAddison, TX +18w ago5
Program Manager
Program Manager at ServiceNow leading a Delivery Excellence team to drive successful customer outcomes using the ServiceNow Implementation Methodology and AI-enhanced technology. The role involves leading delivery teams, managing complex engagements, establishing program governance, and working with sales teams. Requires experience in leveraging or thinking about integrating AI into work processes.
—ProductStaines, United Kingdom8w ago5
Program Director
ServiceNow is seeking a Program Director to lead large-scale, complex programs, focusing on strategic oversight, governance, and stakeholder engagement to deliver business outcomes through the ServiceNow platform. The role involves championing AI-driven delivery methodologies and enabling customers to adopt AI and automation solutions, while also using these technologies to optimize internal processes. This is a senior individual contributor role with a focus on strategic leadership and hands-on engagement when needed.
—ProductMadrid, Spain8w ago5
Advisory AI Foundry Architect
This role is for a Solution Consultant on the Advisory AI Foundry team at ServiceNow. The primary focus is on supporting sales cycles by positioning and demonstrating ServiceNow's AI-enhanced products to customers. The role involves understanding customer challenges, answering technical questions, and providing feedback to product management. While the role leverages AI and discusses its integration into work processes, it does not involve shipping AI models or core AI development.
—ProductBangalore, Karnataka, India8w ago5
Senior Customer Success Manager
This role is for a Senior Customer Success Manager at ServiceNow, focusing on guiding customers post-sale to maximize their ServiceNow investment. The role involves building strategic relationships, driving adoption, ensuring business outcomes, and providing personalized guidance. A key aspect is leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, and understanding AI's potential impact on the function or industry. The role requires experience in SaaS, Enterprise industries, and a strong track record in customer success, relationship building, and problem-solving.
—ProductRiyadh, Saudi Arabia8w ago5
Customer Success Executive
Customer Success Executive responsible for strategic leadership and execution of post-sales activities, driving long-term value by accelerating customer success, ensuring predictable renewals, and maximizing the impact of ServiceNow's AI-enhanced platform across business transformation initiatives. Acts as a trusted advisor to C-level executives, guiding delivery and fostering collaboration.
—ProductRiyadh, Saudi Arabia8w ago5
Senior Customer Success Manager
This role is for a Senior Customer Success Manager at ServiceNow, a company that provides AI-enhanced technology to over 8,100 customers. The primary focus is on helping customers achieve business outcomes and increase adoption of ServiceNow products through prescriptive guidance and best practices. The role requires experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving, and involves managing a portfolio of customers, ensuring technical health, and guiding other teams to resolve customer issues. While the company uses AI, the role itself is customer-facing and focused on product adoption rather than direct AI/ML development.
—ProductTokyo, Japan8w ago5
Territory Partner Seller, Commercial Territory - EMEA South - French Speaker
This role is a Territory Partner Seller for ServiceNow in EMEA South, focusing on driving partner sales and pipeline development for AI-enhanced enterprise solutions. The seller will collaborate with field sales, solution specialists, and partners to generate new business, develop go-to-market strategies, and achieve sales quotas. The role requires experience in leveraging AI in work processes and a strong sales track record.
—ProductDublin, Ireland8w ago5
Planning Operations Analyst
This role supports the annual APAC sales planning cycle, ensuring regional models and quota allocations are delivered accurately and on time. It involves maintaining quota distribution, finalizing territory assignments, managing mid-year adjustments, and partnering with the Commissions team. The role also delivers reporting on headcount and coverage risks, maintains documentation, and applies AI tools to automate planning tasks.
—ProductSingapore8w ago5
Senior Inbound Product Manager
Product Manager for ServiceNow's Agentic AI platform, focusing on enabling partners and customers to configure and manage the AI assistant. The role involves driving product development from concept to launch, creating product specs, shaping the partner ecosystem, and working with global partners to ensure customer value delivery.
AgentProductBangalore, India8w ago5
Senior Inbound Product Manager
Product Manager for an Agentic AI platform focused on enterprise search and integrations. The role involves driving product strategy, technical implementation, and global rollout for enterprise search, working with developers of 3rd party applications to understand content, APIs, and auth mechanisms. Responsibilities include creating product specs, supporting cross-functional teams, ensuring designer understanding of problems, and assisting deployment teams. Requires experience launching SaaS products, building integrations with large-scale systems, deconstructing complex problems, strong writing skills, familiarity with APIs/authentication, and experience with enterprise products requiring 3rd party integrations.
AgentProductBangalore, Karnataka, India8w ago5
Senior Technical Accelerator Consultant
This role is a Senior Technical Accelerator Consultant focused on customer success and digital transformation using ServiceNow's AI-enhanced platform. The consultant will deliver technical accelerators, act as a subject matter expert, and help customers unlock business value and adopt ServiceNow products. The role involves understanding customer needs, demonstrating products, identifying process improvements, and mentoring junior team members. While not directly building AI models, the role requires exposure to AI and critical thinking about integrating AI into work processes and decision-making.
—ProductTokyo, Japan8w ago5
Director, Platform Architecture
This Director, Platform Architecture role at ServiceNow is responsible for shaping the architectural vision, driving customer advisory strategy, and delivering AI-enabled transformation outcomes for enterprise customers. The role involves leading teams of Platform Architects, building executive relationships, and partnering across various departments to drive adoption and value realization of ServiceNow's AI-enhanced platform. Key responsibilities include talent development, maintaining industry expertise, overseeing project staffing, and establishing enterprise-scale architecture strategies with a focus on AI/GenAI patterns and digital transformation.
—ProductToronto, ON +18w ago5
Senior Principal Solution Architect, Platform Expert Services
This role is for a Senior Principal Solution Architect at ServiceNow, focusing on implementing ServiceNow Workflow Solutions for customers. The architect will provide functional and technical expertise, support pre-sales activities, design solutions, and advocate for customer needs. While the role involves understanding AI models and generative AI, its primary focus is on integrating and implementing ServiceNow's platform and solutions for customer business outcomes, rather than directly building or researching AI models.
—ProductPhoenix, AZ +18w ago5
Senior Principal Solution Architect, Platform Expert Services
This role is for a Senior Principal Solution Architect at ServiceNow, focusing on implementing ServiceNow Workflow Solutions for customers. The role involves supporting pre-sales, leading engagement teams, designing solutions, and enabling others. While the role requires understanding of AI models and Generative AI, and involves working with AI-enhanced platforms and features like AI Search and Virtual Agent, the core function is solution architecture and customer implementation, not direct AI/ML model development or research. The primary output is customer success and platform adoption, fitting into a product/customer success function within an enterprise AI context.
—ProductAtlanta, GA +18w ago5
Senior Principal Solution Architect, Platform Expert Services
This role is for a Senior Principal Solution Architect at ServiceNow, focusing on implementing ServiceNow Workflow Solutions for customers. The architect will provide functional and technical expertise, support pre-sales activities, design solutions, and advocate for customer needs. The role involves understanding AI models, deep learning, and LLMs, with a focus on Generative AI, and experience with ServiceNow's AI features like Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. The primary focus is on customer outcomes and platform adoption, rather than direct AI model development.
—ProductAddison, TX +18w ago5
Senior Principal Solution Architect, Platform Expert Services
This role is for a Senior Principal Solution Architect at ServiceNow, focusing on implementing ServiceNow Workflow Solutions for customers. The role involves pre-sales support, solution design, customer engagement, and advocating for customer needs. While the role requires understanding of AI models and Generative AI, and involves working with AI-enhanced platforms and features like AI Search and Virtual Agent, the core function is solution architecture and implementation within the ServiceNow ecosystem, rather than direct AI/ML model development or research. The primary output is customer success and platform adoption, making it an enterprise AI application role.
—EngineeringRaleigh, NC +18w ago5
Sr Advisory Solution Consultant- Financial Services- Moveworks
This role is a Sr. Advisory Solution Consultant for ServiceNow's Moveworks platform, focusing on the Financial Services vertical. The consultant will partner with sales teams to position Moveworks' AI capabilities, lead customer discovery, deliver product demonstrations, and build business cases. The role requires a strong understanding of AI in enterprise environments and experience with solution consulting or sales engineering.
—ProductNew York, NY +28w ago5
AIO & SEO Manager
This role focuses on optimizing ServiceNow's visibility across AI-powered search surfaces like LLM-driven answers, AI Overviews, and agentic experiences. It involves executing AI-first search strategies, translating LLM insights into content and technical optimizations, building evaluation frameworks, and developing measurement strategies to connect performance to business outcomes. The role requires a deep understanding of how LLMs retrieve and surface content, proficiency with SEO/AIO measurement tools, and strong technical SEO fundamentals.
—ProductAustin, TX +18w ago5
AIO & SEO Manager
This role focuses on optimizing ServiceNow's visibility across AI-powered discovery surfaces, including LLM-driven answers, AI Overviews, conversational search, and agentic experiences. The Manager will execute AI-first search strategies, translate LLM insights into optimizations, build evaluation rubrics, develop measurement frameworks, and manage an experimentation roadmap to improve AI citation rates and organic performance.
—ProductSanta Clara, CA +18w ago5
Principal Customer Success Executive
This role is for a Principal Customer Success Executive at ServiceNow, focusing on advising C-suite executives on ServiceNow offerings and driving customer satisfaction, retention, and value realization. While the role involves understanding and leveraging AI within customer workflows and articulating AI concepts, its core function is customer success and strategic advisory, not direct AI/ML model development or deployment.
—ProductToronto, ON +18w ago5
Customer Success Executive - Public Sector
Customer Success Executive for ServiceNow's Public Sector clients, focusing on post-sales activities, driving customer value, renewals, and business transformation initiatives using AI-enhanced technology. Requires experience in enterprise SaaS, strategic advisory, and C-level engagement.
—ProductStaines, United Kingdom8w ago5
Sr Enterprise Account Executive, Public Sector
This role is for a Sr. Enterprise Account Executive in the Public Sector at ServiceNow, focusing on generating new business sales revenue through a SaaS license model. The role involves account planning, territory management, and building relationships with C-suite executives to advise on how ServiceNow's AI-enhanced platform can support their IT roadmap. While the role requires understanding and leveraging AI in work processes, it is primarily a sales function, not a direct AI/ML development role.
—ProductRiyadh, Saudi Arabia8w ago5
Director, CRM Sales - Enterprise Tech
This role is for a Director of CRM Sales focused on the Enterprise Technology vertical. The primary responsibility is to build and lead a team of sales executives to drive new business growth. While the role involves selling AI-enhanced technology and understanding how AI can be integrated into business processes, the core function is sales leadership and strategy, not direct AI/ML development or research.
—ProductSanta Clara, CA +18w ago5
Program Director
ServiceNow is seeking a Program Director to lead large-scale, complex programs, often spanning multiple projects, geographies, and business units. The role focuses on strategic leadership, program governance, and stakeholder engagement to deliver transformative business outcomes through the ServiceNow platform. The Program Director will champion the adoption of AI-driven delivery methodologies and leverage AI to optimize internal program delivery processes and inform strategic decision-making. This is a senior individual contributor role requiring extensive experience in program management, SaaS platforms, and guiding customers through business and technical transformations, with a strong emphasis on integrating AI into work processes and decision-making.
—ProductStaines, United Kingdom8w ago5
Program Director
Program Director to lead large-scale, complex programs, focusing on strategic oversight, governance, and stakeholder engagement for the ServiceNow platform. This role will champion the adoption of AI-driven delivery methodologies and guide customers in integrating AI and automation solutions, while also utilizing these technologies to optimize internal program delivery.
—ProductMunich, Germany8w ago5
Solution Architect
Solution Architect, Platform role at ServiceNow, focusing on implementing ServiceNow Workflow solutions for customers. The role involves technical and functional expertise, customer consultation, supporting sales cycles, and advocating for customer needs. Requires experience integrating AI into work processes and deep ServiceNow product knowledge.
—ProductTokyo, Japan8w ago5
Sr Staff Site Reliability Engineer - Veza
ServiceNow is acquiring Veza, an AI-native identity security platform. This role is for a Sr Staff Site Reliability Engineer to lead critical infrastructure initiatives and drive innovation across the organization, focusing on architecting scalable solutions for cloud environments and ensuring reliability for enterprise customers. The role involves leading cross-team projects, responding to incidents, developing automation, and collaborating with engineering and product teams. Experience with AWS, Kubernetes, Terraform, and compliance frameworks is required.
—EngineeringSanta Clara, CA +18w ago5