No active AI roles currently tracked. Primary focus: Agent · Engineering. Salary range $124k–$241k (avg $180k).
In the past 30 days, ServiceNow has posted 0 new AI-related roles. That is a -100% change versus the prior 30 days (30 → 0).
| Title | Stage | AI score |
|---|---|---|
| Solution Architect This role is for a CRM Architect Director at ServiceNow, focusing on leading customer delivery engagements and partnering with sales for pre-sales solutioning. The role involves architecting CRM implementations, developing implementation strategies, and configuring solution environments. It requires deep domain knowledge in CRM and experience in customer-facing roles. | — | 0 |
| Sr. Director, Healthcare Provider Industry GTM Lead Senior Director for Healthcare Provider Go To Market at ServiceNow, focusing on translating enterprise technology depth and healthcare provider sector credibility into repeatable GTM motions, solution positioning, and field-ready plays. The role requires understanding health system operations, buying processes, and strategic priorities to connect them with ServiceNow's platform capabilities, driving pipeline creation and progression through executive engagement and sales enablement. | — | 0 |
| Senior Solution Sales Executive, Risk & Security Solutions |
| — |
| 0 |
| Senior CRM Account Executive - Commercial This role is for a Senior CRM Account Executive at ServiceNow, focusing on the market success of their AI-enhanced CRM products. The role involves supporting territory strategy, providing input to Account Executives, coaching sales teams, and championing diversity. While the company heavily utilizes AI, this specific role is sales-focused and does not involve building or shipping AI models. | — | 0 |
| Customer Success Executive Customer Success Executive responsible for strategic leadership and execution of post-sales activities in key accounts, driving long-term value by accelerating customer success, ensuring renewals, and maximizing ServiceNow's impact. Acts as a trusted advisor to C-level executives, guiding business transformation and fostering collaboration. Requires experience leveraging AI to enhance work processes, decision-making, and problem-solving. | — | 0 |
| Manager, Technical Support Management Manager, Technical Support Management at ServiceNow, focusing on leading technical support teams, managing KPIs, customer escalations, and incident management within an enterprise AI platform environment. Requires experience in technical support and service management, with a focus on integrating AI into work processes. | — | 0 |
| Senior Manager, Strategy & Operations, CRM Japan This role is a Senior Manager, Strategy & Operations for the CRM Japan Sales organization at ServiceNow. The primary focus is on partnering with the Group Vice President of Sales to execute business plans, lead operational and strategic initiatives, and integrate planning across short and long terms. Responsibilities include developing growth plans, collaborating with various departments, incubating strategic programs, and driving program governance and project oversight. While the role mentions leveraging AI in work processes, its core function is sales operations and strategy, not direct AI/ML development or research. | — | 0 |
| Senior Commercial AE Norwegian Speaking This role is for a Senior Commercial Account Executive at ServiceNow, a company that provides AI-enhanced technology to enterprises. The AE will be responsible for prospecting, expanding usage within existing accounts, and ensuring customers derive value from the NOW Platform. The role requires a track record in new business pipeline generation and collaboration with sales specialists and solution consultants to exceed quotas. While the company utilizes AI, this role is focused on sales and customer engagement, not direct AI/ML development or research. | — | 0 |
| Senior CRM Account Executive - Telco This role is for a Senior CRM Account Executive at ServiceNow, focusing on the Telco industry. The primary responsibility is to drive market success and new business pipeline for ServiceNow's CRM Workflows products by engaging with assigned accounts, developing sales strategies, managing executive relationships, and collaborating with internal teams to deliver solutions. While the role requires an understanding of how to integrate AI into work processes and leverage AI-powered tools, the core function is sales and account management, not direct AI/ML development or research. | — | 0 |
| VP, Manufacturing Industry GTM This role is for a VP of Manufacturing Industry Go-To-Market (GTM) at ServiceNow, a company that provides AI-enhanced technology to enterprise customers. The role focuses on market strategy and execution within the manufacturing sector, leveraging the company's intelligent cloud-based platform. It is not a hands-on AI/ML development or research role. | — | 0 |
| Staff Software Engineer, Search Infrastructure - Moveworks Staff Software Engineer focused on building and improving core infrastructure services and microservices that support machine learning, frontend, and platform teams at ServiceNow. The role involves enhancing performance, scalability, and observability of cloud infrastructure, and working with various open-source technologies at scale. This is an engineering role focused on infrastructure supporting AI/ML, but not directly building AI models or agents. | — | 0 |
| Global Executive Marketing Apprentice ServiceNow is seeking a Global Executive Marketing Apprentice to join their Global Executive Marketing (GEM) team in the UK. This role focuses on engaging senior C-suite leaders from large organizations by building executive relationships through storytelling, digital thought leadership, and curated experiences. The apprentice will gain exposure to global marketing initiatives, executive events, content development, strategy, and marketing technology, while completing an accredited qualification. | — | 0 |
| Marketing Apprentice Apprentice role within ServiceNow's Marketing team, focusing on supporting strategic events, solution marketing, and UK & Ireland marketing initiatives. The role involves learning various marketing activities, from customer engagement and event execution to data analytics and martech tools, while pursuing an accredited qualification. | — | 0 |
| People Operations Specialist This role is for a People Operations Specialist at ServiceNow, a company that uses AI-enhanced technology. The specialist will support the Global People Care team, focusing on employee experience, HR case management, and process improvement across 27 countries. Responsibilities include managing HR cases, providing policy information, ensuring data integrity, and supporting HR projects. | — | 0 |
| Principal Engagement Manager This role is for a Principal Engagement Manager at ServiceNow, a company that provides AI-enhanced technology to over 8,100 customers. The EM will oversee the on-time, on-budget delivery of defined solution scopes to meet customer results, following ServiceNow's leading practice methodology. This involves leading delivery teams, managing engagement governance, timeline, scope, risk, financials, and collaborating with sales, partners, and customers. The role requires experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving, and 12+ years of experience in professional services. | — | 0 |
| Senior Enterprise Account Executive - Retail This role is for a Senior Enterprise Account Executive at ServiceNow, a company that provides AI-enhanced technology. The primary focus is on generating new business sales revenue through SaaS licenses by developing C-suite relationships, account planning, and advising customers on how ServiceNow can support their IT roadmap. While the company heavily utilizes AI, this specific role is in sales and does not involve building or shipping AI models or systems. | — | 0 |
| Senior Enterprise Account Executive - Telco This role is for a Senior Enterprise Account Executive at ServiceNow, focusing on the Telco industry. The primary responsibility is to drive new business sales revenue through account planning, territory management, and building C-suite relationships. While the company leverages AI-enhanced technology and the role requires understanding how to integrate AI into business processes, the core function is sales, not AI/ML development. | — | 0 |
| Senior Manager Partner Sales This role is a Senior Manager Partner Sales at ServiceNow, focusing on driving sales through partners and ensuring successful customer implementations. While the company leverages AI-enhanced technology and the role requires thinking about integrating AI into work processes, the core responsibilities are in sales, partner management, and business development, not in building or shipping AI models or systems. | — | 0 |
| Partner Sales Manager This role is for a Partner Sales Manager at ServiceNow, focusing on building and managing partner practices to drive business growth. While the company utilizes AI-enhanced technology and the role involves understanding how to integrate AI into work processes, the core responsibilities are sales, business development, and partner ecosystem management, not direct AI/ML development or research. | — | 0 |
| CRM Partner Development Manager, Asia This role is for a CRM Partner Development Manager in Asia, focusing on building partner practices, managing the partner ecosystem, and driving business growth for ServiceNow's AI-enhanced platform. The role involves developing business plans, managing partner relationships, and collaborating with internal teams and partners to generate new business and ensure successful project delivery. Experience in leveraging or critically thinking about integrating AI into work processes is mentioned as a qualification. | — | 0 |
| Director - India Reseller Channel This role is for a Director in India focused on leading and growing the go-to-market partnership with strategic resellers. The primary responsibilities include managing a team of Partner Managers, increasing Annual Contract Value (ACV) influenced by partners, developing strategy, stakeholder engagement, joint offerings, and tactical execution. The role also involves program management, working with executive teams, and building performance reports. While the company uses AI-enhanced technology and the role requires experience in leveraging or thinking about integrating AI into work processes, the core function is channel partnership management, not direct AI/ML development or research. | — | 0 |
| Program Director This Program Director role at ServiceNow focuses on leading and driving multiple Expert Service (ES) engagements to deliver AI-enhanced solutions to customers. The role involves managing project governance, timelines, risks, and financials, while also coaching engagement managers and influencing customers. A key aspect is leveraging AI into work processes and optimizing workflows using AI tools, with a strong emphasis on ethical AI use and delivering business value through the ServiceNow platform. | — | 0 |
| Customer Advocate - President's Office This role is for a Customer Advocate in the President's Office at ServiceNow, focusing on co-designing and executing customer engagement programs to deepen relationships with C-suite executives and drive growth. It involves managing executive-level customer engagements, capturing takeaways, tracking action items, and optimizing pre/post-meeting processes. The role requires strong organizational, leadership, and communication skills, with a minimum of 10 years of sales experience. | — | 0 |
| Business Development Representative - Fluent/Native French Speaking This role is for a Business Development Representative (BDR) focused on generating meetings and supporting early-stage pipeline growth for ServiceNow. The BDR will engage prospective clients through various channels, qualify interest, document interactions, and hand off qualified leads to the GTM team. The role involves learning core prospecting techniques and foundational knowledge of ServiceNow, with an emphasis on using AI-native tools to enhance outreach and workflows. Fluency in French is required. | — | 0 |
| Senior Enterprise Account Executive, Financial Services This role is for a Senior Enterprise Account Executive in the Financial Services sector, focusing on selling ServiceNow's AI-enhanced SaaS platform to specific banking territories in Germany. The core responsibility is to generate new business sales revenue by developing C-suite relationships, creating account strategies, and acting as a trusted advisor. While the role involves understanding and discussing the integration of AI into customer workflows, the primary function is sales, not AI development or research. | — | 0 |
| Director, Security & Risk GTM This role is for a Director, Security & Risk GTM at ServiceNow, focusing on driving go-to-market strategies for CISO solutions. The role involves customer engagement, developing GTM strategies, enabling the field, leading regional activations, designing engagement models, refining messaging, measuring KPIs, and staying updated on market trends. Experience in SaaS, cloud, or enterprise technology is preferred. | — | 0 |
| Director, Risk GTM This role is for a Director of Risk Go-to-Market (GTM) Strategy at ServiceNow, focusing on driving the execution of GTM strategies for the Risk portfolio. The role involves customer engagement, collaboration with product teams, architecting sales motions, refining messaging, and analyzing business KPIs. It requires experience in GTM strategy, business operations, or customer success within SaaS/enterprise technology. | — | 0 |
| Director, Security & Risk GTM This role is for a Director of Security & Risk Go-to-Market (GTM) strategy for US Enterprise Industries at ServiceNow. The primary focus is on driving GTM execution, customer engagement, and operational excellence for the CISO solutions portfolio. Responsibilities include developing and refining GTM strategies, enabling the field, leading regional activations, designing engagement models, refining messaging, and analyzing business KPIs. The role requires experience in GTM strategy, business operations, or customer success, with a proven track record in strategic initiatives and influencing senior stakeholders. Experience in SaaS, cloud, or enterprise technology is preferred. While the company utilizes AI-enhanced technology, this role is focused on the go-to-market strategy and execution of security and risk solutions, not the direct development or research of AI/ML models. | — | 0 |
| Business Development Manager - Security & Risk | Partner Channels ServiceNow is seeking a Business Development Manager to drive growth of their Security & Risk portfolio through strategic partner channels in the South region. This role focuses on recruiting and activating partners, providing thought leadership, and developing MSSP strategies. The role involves driving partner-sourced pipeline and ensuring customer success through partners, with a mention of AI-driven use cases like AI-driven vulnerability prioritization and intelligent risk scoring. | — | 0 |
| Director, Security & Risk GTM This role is a Director of Security & Risk Go-to-Market (GTM) strategy for US Enterprise Industries at ServiceNow. The primary focus is on driving GTM execution, customer engagement, and operational excellence for the CISO solutions portfolio. The role involves developing and refining GTM strategies, enabling the field, leading regional activations, designing engagement models, simplifying messaging, and analyzing business KPIs. It requires experience in GTM strategy, business operations, or customer success, with a preference for SaaS, cloud, or enterprise technology. | — | 0 |
| GVP, Corporate Business Development The GVP, Head of Corporate Business Development is responsible for ServiceNow's inorganic growth strategy, including M&A and strategic investments. This role involves translating corporate strategy into build/buy decisions, executing transactions, and ensuring post-close value realization. The GVP chairs the M&A Working Group and advises executive leadership and the Board on corporate development strategy. | — | 0 |
| Senior Sales Enablement Manager, Content & Learning Operations - Moveworks This role is for a Senior Sales Enablement Manager, Content & Learning Operations at Moveworks (acquired by ServiceNow). The primary focus is on managing the end-to-end lifecycle of enablement content and guided learning for internal teams and partners. This includes content intake, organization, governance within LMS/CMS, and migration to ServiceNow platforms. The role requires experience in GTM enablement, content management systems, and learning methodologies. | — | 0 |
| Global Head of Risk GTM Lead ServiceNow is seeking a Global Head of Risk GTM Lead to drive go-to-market strategies for their Risk portfolio. This role involves customer engagement, collaborating with business units on strategy, architecting sales motions, refining messaging, and analyzing KPIs. The ideal candidate has experience in GTM strategy, business operations, or customer success within SaaS/enterprise technology. | — | 0 |
| Director, Compensation Business Partner — Sales This role is for a Director, Compensation Business Partner focused on the global Sales organization at ServiceNow. The role involves analyzing performance and compensation data, leading compensation planning cycles, ensuring compliance, and supporting M&A activities from a sales compensation perspective. It requires strong analytical skills, the ability to translate data into actionable recommendations, and strategic business partnering with senior leaders. While the company utilizes AI-enhanced technology, this specific role is focused on compensation strategy and administration for the sales team, not on building or directly working with AI/ML models. | — | 0 |
| Sr Services Executive-Commercial This role is a Services Account Executive at ServiceNow, responsible for selling service offerings like Impact, product implementation, and training to help customers adopt products and achieve business outcomes. The role involves developing and executing a services sales strategy, creating demand for new opportunities, and acting as a trusted advisor to customers and account teams. It requires experience in services sales within SaaS, a focus on new account sales, and a track record of achieving sales targets. Experience integrating AI into work processes is also mentioned. | — | 0 |
| Senior Principal Technology Consultant-Integrated Risk Management (IRM) This role is for a Senior Principal Technology Consultant focused on Integrated Risk Management (IRM) at ServiceNow. The consultant will be a functional and technical expert, configuring ServiceNow Risk & Resilience products to help customers achieve business outcomes. Responsibilities include developing solutions through technical configuration, advising customers on standard capabilities, participating in design workshops, drafting user stories, leading technical aspects of project delivery, developing integration components, and preparing customer-facing deliverables. The role requires extensive ServiceNow configuration/development experience, particularly in IRM, and proficiency in web technologies and ServiceNow scripting. While the company mentions AI-enhanced technology and an intelligent platform, the core responsibilities of this role are focused on configuration, implementation, and consulting within the ServiceNow IRM product suite, not on building or directly working with AI/ML models. | — | 0 |
| VP, Acquisition Integration & Value Realization ServiceNow is seeking a Vice President of Acquisition Integration and Value Realization to lead enterprise-wide acquisition integration. This role involves scoping strategy, crafting KPIs, working with functional leaders, and establishing governance to ensure acquisitions create measurable value. The VP will be involved early in the deal process, working through diligence and integration planning, and will manage an end-to-end deal pipeline. The role requires strong executive influence, systems thinking, operational rigor, and the ability to drive impact across functions in a fast-paced environment. | — | 0 |
| Sr Enterprise Account Executive - Strategic Technology This role is for a Sr. Enterprise Account Executive at ServiceNow, focusing on selling SaaS licenses to strategic technology clients. The primary responsibility is to generate new business sales revenue by developing account plans, researching prospects, and building C-suite relationships. While the company utilizes AI-enhanced technology and the role requires understanding how to integrate AI into work processes, the core function is sales, not AI/ML development. | — | 0 |
| Solution Architect ServiceNow is seeking a CRM Architect Director to lead customer delivery engagements and partner with sales on pre-sales solutioning. This role involves architecting CRM implementations and shaping solutions for prospective customers, with approximately half the time spent in active delivery and the other half in pre-sales. | — | 0 |
| Senior Sales Manager - Commercial UK&I Senior Sales Manager for Commercial UK&I at ServiceNow, leading a team of Account Executives to drive net new logo acquisition and expansion. The role involves coaching deals, shaping GTM strategy, building partner relationships, and driving adoption. It emphasizes team leadership, revenue execution, GTM strategy, and operational excellence, utilizing AI-powered tools for sales execution. | — | 0 |
| Senior Customer Success Manager - Moveworks This role is a Senior Customer Success Manager for ServiceNow, focusing on enterprise clients. The role involves account management, implementation, and sales experience in software/SaaS, explaining technical solutions, building business cases, and improving customer experience. While the company uses AI-enhanced technology, the role itself is customer-facing and does not involve building or directly managing AI models or systems. | — | 0 |
| Field Marketing Manager – Industry Marketing Manufacturing/Automotive This role is for a Field Marketing Manager focused on the Manufacturing/Automotive industry in the EMEA Central region. The primary responsibilities include developing and executing industry marketing strategies, creating targeted campaigns, defining the marketing mix to drive demand and pipeline goals, and working cross-functionally with sales and other marketing teams. The role requires performance analysis, reporting, and using data-driven insights. Familiarity with AI in everyday work and various digital marketing tools is mentioned. | — | 0 |
| GTM Strategic Planning, Manager This role is for a Manager in Global Strategic Planning and Analytics at ServiceNow, focusing on influencing strategy, developing insights, and automating planning processes. The role requires strong analytical, problem-solving, and program management skills to facilitate an integrated planning process and ensure the successful implementation of strategic priorities across the Go-To-Market (GTM) organization. Experience leveraging AI tools is a plus. | — | 0 |
| Senior Principal Technology Consultant-Security Operations This role is for a Senior Principal Technology Consultant specializing in Security Operations at ServiceNow. The consultant will design and implement processes on the ServiceNow platform to achieve customer outcomes, focusing on security operations workflows. This involves applying platform knowledge, designing efficient workflows, drafting user stories, providing feedback to product development, and working with partners. The role requires significant experience in professional services or client-facing roles, with a preference for security operations consulting and domain expertise. While the company mentions AI-enhanced technology, the core responsibilities of this role are focused on platform configuration, process design, and client consulting within the Security Operations domain, not on building or directly working with AI/ML models. | — | 0 |
| Senior Principal Technology Consultant-Security Operations This role is for a Senior Principal Technology Consultant specializing in Security Operations at ServiceNow. The consultant will design and implement workflows on the ServiceNow platform to meet customer outcomes, provide expertise in Security Operations, and contribute to leading practices. The role involves customer engagements, drafting user stories, providing feedback to product development, and working with partners. It requires a strong background in professional services and Security Operations, with preferred certifications in ServiceNow and CISSP. | — | 0 |
| Senior Principal Technology Consultant-Security Operations Senior Principal Technology Consultant specializing in Security Operations on the ServiceNow platform. This role involves designing and implementing efficient workflows, providing expertise in SecOps, and collaborating with customers and partners. The focus is on leveraging the ServiceNow platform to achieve customer outcomes in security operations. | — | 0 |
| Senior Principal Technology Consultant-Security Operations This role involves designing and implementing processes on the ServiceNow platform to achieve customer outcomes, focusing on Security Operations. The consultant will provide expertise in workflow design, best practices, and customer training, acting as an industry expert and mentor. | — | 0 |
| Digital Experience Lead This role is a Product Strategist within ServiceNow's Digital Experience Strategy team. The primary focus is on defining and shaping the digital experiences for a global enterprise AI leader, specifically how product launches are showcased across the digital ecosystem. Responsibilities include owning horizontal launch strategy, guiding Product Marketing on presentation and placement, building playbooks for consistent execution, creating frameworks for content decisions, leading strategy for product visualizations and AI demos, and managing homepage strategy. The role requires a holistic approach to customer journeys and business outcomes, with a data-driven decision-making process. | — | 0 |
| Digital Experience Lead Product strategist responsible for defining and executing the go-to-market strategy for AI product launches within ServiceNow's digital ecosystem. This role involves determining product visibility, presentation, and content strategy across digital platforms, building frameworks for consistent execution, and leading strategy for product visualizations and AI demos. The role partners with various teams including Product Marketing, UX, and Engineering to ensure alignment and drive results. | — | 0 |
| Digital Experience Lead ServiceNow is seeking a Digital Experience Lead to define product strategy and marketing for their AI-enhanced platform. This role will own the horizontal launch strategy, determining how new innovations are showcased across their digital ecosystem, and build frameworks and playbooks for Product Marketing to ensure consistent and high-quality launches. The lead will also manage key product visualizations and AI demos, making strategic trade-offs based on business impact and buyer needs, and using data to refine strategies. | — | 0 |