Booking
Hospitality · Travel booking
Currently tracking 14 active AI roles, with 252 new openings in the last 4 weeks. Primary focus: Agent · Engineering.
Hospitality · Travel booking
Booking currently has 14 active AI-related job listings. The majority of these roles, 50%, are focused on agents, with application and data roles each representing 14%. Engineering is the dominant function, with 12 roles posted. The company is hiring for roles that frequently mention model serving, agent orchestration, and inference infrastructure. In the last 30 days, Booking has posted 11 new AI roles.
Booking currently has 11 active AI-related roles in our index. The most common open titles are: Data Engineer II - Content Intelligence, Data Engineer II - GenAI, Machine Learning Engineer II - Benefits & Pricing Track, Machine Learning Manager - Recommendations & Smart Positioning, Machine Learning Scientist II - Content Intelligence. Most positions are in Engineering and Research.
Booking's active AI hiring is concentrated in: agents (36%), data (27%), application (18%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Booking is hiring AI talent in: Netherlands (6 roles), Israel (4 roles), United Kingdom (1 role).
Job postings at Booking most frequently mention: Machine Learning, Python, Market & Technology Trend Analysis, TensorFlow, Supervised Fine-Tuning (SFT).
In the past 30 days, Booking has posted 5 new AI-related roles. That is a -58% change versus the prior 30 days (12 → 5).
| Title | Stage | AI score |
|---|---|---|
| Senior Product Manager - Recommendations Applications (RecApp) Senior Product Manager for Recommendations Applications (RecApp) team at Booking.com. This role focuses on building and scaling recommendation products and capabilities across various Booking.com verticals. The position requires defining strategy, roadmap, and success criteria, working closely with engineers, ML scientists, and data scientists, and driving experimentation. The ideal candidate has extensive experience in ML-powered products, particularly in recommendations or related fields, with a strong background in data science, analytics, and experimentation. The role involves managing complex systems, collaborating across teams, and communicating effectively with stakeholders. | ShipAgent | 7 |
| Data Analyst I - ServiceNow This role focuses on operational reporting and insight generation for IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and IT Procurement. The Data Analyst will own monthly departmental reporting, translate business problems into data stories, and monitor the performance of both human teams and AI/automated workflows. The role requires strong skills in ServiceNow, data visualization tools like Tableau, and critical thinking to provide actionable insights. |
| — |
| 5 |
| Data Analyst II - Intent Insights, Marketplace The Data Analyst II will partner with Marketplace product teams to provide insights for orchestrating the Connected Trip, empowering travelers through AI-native customer experiences. This role involves collaborating with UX, AI/ML, Data Engineering, and Data Scientists to develop novel travel planning solutions, build reporting and measurement frameworks, and generate data insights. The analyst will own the design and delivery of data analytics solutions, prepare data, translate business problems into data stories, and create visualizations. Experience with Python/R/SQL, data visualization, stakeholder management, and storytelling are required. Experience with AI-native applications is a bonus. | — | 5 |
| Product Manager - BDX IAM Product Manager for a Data and Machine Learning Platform's Identity and Access Management (IAM) system, focusing on enterprise-wide Data & AI governance capabilities. The role involves defining product strategy, driving adoption, and ensuring secure and compliant access to multi-modal data for both traditional and agentic consumption. | — | 5 |
| Product Manager - AI Trip Support Team Product Manager for Booking.com's AI Trip Support team, focusing on GenAI powered conversational UI for customer self-service and satisfaction. This is a founding team member role in a new, ground-up team. | Ship | 5 |
| Finance Intern (Amsterdam) Internship role focused on finance operations, with opportunities to explore and apply AI tools for process improvements, automation, and strategic research within financial planning, accounting, and order-to-cash functions. The role involves assisting with daily operations, supporting financial reporting, conducting ad-hoc analysis, and contributing to transformation projects, including the development of AI-driven assessments and Gen AI workflows. | — | 5 |
| Technical Product Manager - Data Foundations Technical Product Manager for Lineage Sourcing product within Booking.com's Data Foundations group. This role focuses on setting product vision, GTM strategy, and driving adoption of enterprise-wide lineage tooling for OLTP and OLAP data and AI systems. The product aims to enable managed sourcing of table and column level lineage, powering data & AI product discovery, impact analysis, and enhancing trust and governance across the enterprise data landscape. The role requires balancing needs of data & AI practitioners and compliance/control/legal functions, with a deep understanding of large-scale distributed enterprise data systems. | Data | 5 |
| Data & AI Governance Configuration Manager This role focuses on managing Data & AI Governance initiatives, including policy enforcement, regulatory compliance (GDPR, DMA, SOx, EU AI Act), data stewardship, and metadata management. It involves leading a team of specialists and driving the adoption of governance tools and practices within a large organization. The role requires a technical background in governance frameworks and risk management, with a strong emphasis on operational excellence using tools like Jira and Confluence. | — | 5 |
| Data Product Manager - Marketplace Product Manager for a Traveller Intelligence platform that builds a unified, real-time traveller profile and API gateway. This platform powers product surfaces, AI agents, and analytical systems, aiming to enhance personalization and drive business growth. The role involves defining product strategy, managing roadmaps, collaborating with engineering and data science, and ensuring data quality and accessibility. | — | 5 |
| Senior Business Operations Associate - Fintech The Senior Business Operations Associate - Portfolio Management role at Booking.com focuses on designing, driving, and improving portfolio governance, planning rhythms, and tooling for a FinTech sub-department. This role involves orchestrating key processes like Quarterly and Annual Planning, Quarterly Business Reviews, and demand intake, ensuring alignment with strategic priorities. The associate will also shape and champion the use of tools like Jira and Confluence, define and build portfolio insights and dashboards, and experiment with AI-powered tools to automate reporting and streamline activities. Strong stakeholder management, analytical thinking, and experience in fast-paced, technology-driven organizations are required. | — | 5 |
| Data & AI Governance Compliance Analyst This role focuses on ensuring compliance and governance for data and AI initiatives within Booking.com. The analyst will translate complex regulations (like DMA, EU AI Act) into practical agile practices, helping product and tech teams navigate data governance and ethical AI without hindering development. Responsibilities include overseeing compliance dashboards, operationalizing governance frameworks, monitoring regulatory adherence, identifying risks, assisting with tool adoption, maintaining policies, and preparing for audits. The role requires experience in Data Governance and Compliance or a related analytical background, strong communication skills, and an understanding of risk management. | — | 5 |
| Global Learning Team Leader This role leads a team responsible for the operating backbone of the Learning & Development function within Booking.com's Customer Service division. The team manages learning operations, skills strategy, analytics, content governance, and learning technology systems, including GenAI platforms. The leader will partner with stakeholders to ensure learning drives business performance and customer outcomes. | — | 1 |
| Learning and Development Knowledge Manager The L&D Knowledge Manager will oversee the knowledge management strategy for an L&D Academy, focusing on capturing, sharing, and utilizing knowledge. This role involves managing knowledge repositories, facilitating knowledge sharing, and promoting continuous learning, with an emphasis on supporting an AI-first and Tech Enablement strategy and leveraging Gen AI for content mapping. | — | 1 |
| Senior Account Manager, Mexico City Senior Account Manager role focused on managing relationships with high-value partners for Booking.com, providing analysis, growth opportunities, and promoting new products and services. Requires experience in account management, understanding of revenue and distribution, and strong stakeholder management skills. | — | 0 |
| Customer Complaints Executive (Insurance) This role is for a Customer Complaints Executive in the insurance sector, responsible for investigating and resolving customer complaints end-to-end. It requires strong analytical and communication skills, adherence to regulatory requirements (FCA, AFM), and collaboration with internal and external stakeholders. The role involves managing complaint logs, preparing responses, and contributing to process improvements. | — | 0 |
| Booking Holdings Romania - Learning & Development Intern This is an intern role in Learning & Development focused on HR initiatives, including supporting AI upskilling programs and events. The role involves administrative tasks, organizing workshops, designing learning materials, and staying updated on AI trends. It is not a hands-on AI/ML development role. | — | 0 |
| Senior Business Operations Manager - CBO Office Senior Business Operations Manager role focused on bridging strategy and execution within Booking.com's CBO Office. Responsibilities include leading operational planning, designing the Rhythm of Business, providing data-driven insights, leading cross-functional initiatives, and driving process improvements to ensure the organization operates efficiently and scales effectively. The role requires extensive experience in strategy, business operations, and strategic program management. | — | 0 |
| Cash Manager Booking Holdings is seeking an experienced Cash Manager for its Treasury team in Amsterdam. The role involves executing and improving global cash management operations, including daily transactions, forecasting, reporting, cash centralization, and repatriation. Responsibilities also include supporting treasury transformation initiatives, process redesign, system implementations, and user acceptance testing. The ideal candidate will have 3-4 years of corporate treasury experience, strong analytical and interpersonal skills, and the ability to work in a fast-paced environment. | — | 0 |
| Legal Counsel, Trips Legal (Flights) Legal Counsel for Booking.com's Flights vertical, focusing on product, commercial, and regulatory legal matters. The role involves supporting new product launches, negotiating contracts, and improving legal team efficiency through process enhancements and AI tools. | — | 0 |
| Business Operations Associate Booking.com is seeking a Business Operations Associate for their Flights team in Stockholm, Sweden. This role focuses on implementing and optimizing processes, supporting partner-facing activities, managing projects, and driving change management to ensure the department operates smoothly and efficiently. The ideal candidate has strong operational, project management, and stakeholder management skills, with experience in process improvements and working with external partners. | — | 0 |
| Senior Data Science & Analytics Manager Senior Manager of Analytics & Data Science Insights to lead a team of data scientists and analysts to help continue data driven decision making in the domain. This role will be responsible for the oversight of the quality of analysis, insights and experimentation for this domain. This Role will also sit on the Trips Data & DSnA leadership team and report to the Director of Data. As a manager of managers you will develop a broad data science strategy for your teams, across a data product portfolio with high technical and organisational complexity. You are accountable for the craft excellence in your teams' delivery, aligned with company-wide DS&A requirements. You create outsized business impact through craft-based synergies among your various teams. You are a champion of your team members' personal development and career growth. | — | 0 |
| PSP Governance Process Lead This role focuses on process governance and optimization within a regulated legal entity in the Payments industry. The Lead will document current processes, identify improvements, and embed compliance requirements, utilizing Lean Six Sigma methodologies. Key responsibilities include data-driven process optimization, initiating pilot programs, analyzing performance, and managing cross-departmental changes. The role requires strong stakeholder and vendor management skills, with a preference for experience in user access models within Payments. | — | 0 |
| Operational Excellence Lead, Jira & Planning Enablement The Operational Excellence Lead will improve how Booking.com plans, prioritizes, governs, and executes work through Jira and related planning processes. This role drives sustainable operational excellence by designing scalable ways of working, simplifying processes, improving process health, and enabling teams to use Jira as a reliable operating model. The role partners with business, product, technology, and operational stakeholders to identify friction, map processes, define standards, and implement measurable improvements using data and continuous improvement methods. | — | 0 |
| Financial Analyst - Workforce Management This role is for a Financial Analyst focused on Workforce Management within the FP&A team at Booking.com. The analyst will support end-to-end workforce management, provide insights on staff costs, manage headcount forecasting, and contribute to planning cycles. Key responsibilities include managing monthly closes for staff costs, maintaining workforce models, performing variance analysis, developing reports, and supporting strategic business cases. The role also involves driving process improvement and digital enablement for workforce management tools. | — | 0 |
| FP&A Digital Capability Enablement Lead Lead the strategy, prioritization, adoption, and delivery of digital reporting products and analytics capabilities for FP&A, bridging finance, reporting, data, and technology. This role involves business translation, product thinking, change leadership, and people leadership, partnering with various teams to translate business needs into scalable solutions and ensure their adoption and value realization. | — | 0 |
| Booking Holdings Romania - Compliance Investigations Manager This role is for a Compliance Investigations Manager at Booking Holdings, responsible for managing and conducting investigations into compliance concerns, fraud, and code of conduct matters across the company. The role involves assessing concerns, developing investigation plans, conducting fact-finding, documenting findings, and collaborating with various internal teams and external parties. The ideal candidate will have experience in private practice and in-house compliance investigations, with a strong understanding of fraud and code of conduct issues in a global, matrixed environment. | — | 0 |
| Senior Accountant Senior GL Accountant role focused on FinTech projects, involving design, implementation, and testing of new business initiatives related to funds flow, accounting reporting, and process requirements. Responsibilities include collaborating with stakeholders, onboarding PSPs, driving process improvements, and completing the monthly closing process. Requires 3-5 years of accounting experience, knowledge of US GAAP/IFRS, and strong IT skills in financial systems. | — | 0 |
| Account Executive - San Francisco Account Executive role focused on managing and growing a portfolio of accommodation partners for Booking.com. Responsibilities include proactive communication, providing support and mentorship, driving partner performance through competitive pricing and availability, analyzing data to identify growth strategies, and acquiring new partners. Requires strong interpersonal, analytical, and influencing skills. | — | 0 |
| Administrative Business Partner Administrative Business Partner role supporting leadership in FP&A at Booking.com. Responsibilities include calendar management, travel planning, event organization, and contributing to operational improvements. Requires strong organizational, communication, and problem-solving skills, with at least 3 years of relevant experience. | — | 0 |
| UX Writer I - Car Rental UX Writer for Car Rental product at Booking.com, focusing on clear and concise messaging across online channels and platforms to improve customer experience. Collaborates with product teams, designers, and other stakeholders to develop and execute business strategy through writing. Uses data and metrics to measure impact and iterate on work. Requires at least 1 year of UX writing experience and a strong portfolio. | — | 0 |
| Product Management -Marketplace Product Manager for Booking.com's Marketplace, focusing on customer needs, feature development, experimentation, and driving product innovation in a high-traffic web environment. Requires 3+ years of experience in web-based companies, preferably with high-traffic or e-commerce sites, and familiarity with web analytics, conversion optimization, digital marketing, UX design, or consumer psychology. | — | 0 |
| Senior Analyst - Corporate Financial Planning & Analysis Senior Analyst for Corporate Financial Planning & Analysis at Booking.com, responsible for managing forecasting and budgeting cycles, maintaining the FP&A calendar, overseeing projects, producing financial reports, and improving financial processes. Requires strong analytical skills, attention to detail, and experience in financial planning and analysis, preferably in a large, publicly traded company. | — | 0 |
| Director Commercial Operations Director of Commercial Operations at Booking.com responsible for leading a large cross-functional organization focused on the performance and operational excellence of partner-facing teams globally. The role involves modernizing the operations ecosystem, including a multi-year transition to Salesforce, and ensuring global colleagues have the tools and processes to drive partner relationships through AI acceleration. Key domains include the LPS operating model, partner inbound experience, and global operations. | — | 0 |
| Product Manager Product Manager for Payin Payment Methods track within the Traveler Payments area, FinTech business unit at Booking.com. Responsible for expanding and localizing the online payment experience globally by integrating new local and alternative payment methods (APMs) and Payment Service Providers (PSPs). Owns product vision, strategy, roadmap, KPIs, and end-to-end management of product launches and optimizations. Requires 4+ years of PM experience in FinTech/Payments, experience in large-scale organizations or PSPs, and a track record of shipping successful software products. | — | 0 |
| Labor Relations Lead (Spain) This role is for a Labor Relations Lead in Spain, responsible for managing relationships with works councils and unions, ensuring compliance with labor laws, and implementing company decisions. The role involves strategic planning, change management, and stakeholder collaboration within the Spanish and broader EMEA regions. | — | 0 |
| Solution Architect Marketing Solution Architect for Marketing at Booking.com, focusing on owning and evolving the marketing technology architecture, data structures, and workflows. The role involves strategic planning, technical leadership, stakeholder management, and ensuring compliance with regulations and data protection standards. Requires strong software development, system design, and leadership skills, with a business mindset to align architecture with business strategy. Experience with cloud technologies is a plus. | — | 0 |
| Junior Financial Analyst Junior Financial Analyst role at Booking.com, focusing on financial reporting, analysis, and forecasting for the Flights vertical. Requires SQL and Excel skills, with Python/Spark as a plus. The role involves building dashboards, maintaining data workflows, and collaborating with business and tech teams to drive financial decision-making. | — | 0 |
| Manager - Data Analytics Manager of Data Analytics responsible for building teams, coaching, and translating analytics vision and strategy into execution. The role involves identifying areas for analytics impact, designing new applications of analytics to business problems, ensuring data quality, and driving actions from stakeholders through data visualization and storytelling. Requires expertise in data analysis, management, visualization, and coding principles. | — | 0 |
| Partner Ecosystem Technology Lead The Partner Ecosystem Technology Lead at Booking.com will own the delivery of provider-facing Salesforce capabilities within Connectivity Partnerships, translating commercial requirements into platform solutions. This role involves product ownership and platform specialization, focusing on building and scaling a self-service Partner Ecosystem. | — | 0 |
| Compliance Operations Analyst This role focuses on Anti-Money Laundering (AML) and Know Your Customer (KYC) processes within Booking Holdings Financial Services (BHFS). Responsibilities include performing Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), On-Going Due Diligence (ODD), transaction monitoring, and transaction screening. The analyst will investigate alerts, review KYC/AML records, report high-risk clients, and collaborate with regulatory compliance teams. The role requires knowledge of European AML legislation and experience in AML/KYC processes. | — | 0 |
| Account Management Account Manager role at Booking.com focused on managing and growing relationships with accommodation partners in Germany. Responsibilities include informing partners about business performance, market opportunities, and new products/services, as well as training them on Booking.com's systems and tools. | — | 0 |
| Account Executive, Cancún Account Executive role at Booking.com focused on supporting and growing relationships with accommodation partners in Cancún, Mexico. Responsibilities include proactive communication, advising on business development using internal tools, training partners on Booking.com's extranet and systems, and ensuring accurate property information on the website. | — | 0 |
| Customer Service Real Time Analyst This role focuses on monitoring real-time operational performance in a customer service environment, identifying risks, and partnering with stakeholders to implement interventions. It involves analyzing trends, managing staffing, recommending actions, and communicating performance updates. The role also supports re-forecasting and optimizing staffing based on real-time insights, maintaining dashboards, and contributing to continuous improvement initiatives. | — | 0 |
| Program Manager - Flights Growth Operations Program Manager for Flights Growth Operations at Booking.com, focusing on leading cross-functional programs, governance, and operational changes to support strategic partnership ambitions. The role involves defining objectives, managing dependencies, influencing stakeholders, and improving business operations within the Flights department. | — | 0 |
| Account Executive - Prague This role is for an Account Executive at Booking.com, focusing on supporting and advising accommodation partners to improve their business on the Booking.com platform. Responsibilities include proactive communication, building relationships, advising on availability and rates, and training partners on the extranet and systems. | — | 0 |
| Account Manager - Malaysia Account Manager for Booking.com in Malaysia, responsible for managing a portfolio of partners, providing commercial advice, and optimizing their performance on the platform. This role involves direct interaction with partners, acting as a trusted advisor, and influencing them to implement products. Requires strong analytical, influencing, and communication skills, with a good understanding of revenue management and the e-commerce/travel industry. | — | 0 |
| Account Manager - Chicago Account Manager for Booking.com in Chicago, responsible for proactively connecting with and managing a portfolio of accommodation partners to drive business growth and ensure partner success. This involves building strong relationships, analyzing data to identify opportunities, resolving issues, and maximizing the use of Booking.com's products. | — | 0 |
| Technical Controller Seeking a Technical Accounting Specialist to provide US GAAP accounting guidance, document technical accounting assessments, and oversee the accounting function. The role involves continuous improvement through standardization and process automation, partnering with various finance departments, and undertaking ad-hoc projects. Requires expertise in US GAAP and SEC reporting, strong comprehension of finance areas like Risk & Controls and SOX, and experience in a Big 4 Audit firm. | — | 0 |
| Data Analyst 1 Data Analyst I role focused on reporting, visualization, and analysis within a team, consulting with stakeholders on problem definition, success metrics, and data insights. The role involves consuming and preparing data, translating business problems into data stories, and leveraging foundational data analysis and visualization skills to answer business questions and inform business decisions. Requires stakeholder management, adaptability to business needs, and collaboration with peers in data engineering and other crafts. Familiarity with the larger data ecosystem at Booking and high-level knowledge of area goals is a must. | — | 0 |
| Technical Product Manager- Messaging Platform Technical Product Manager for Booking.com's Messaging Platform, focusing on end-to-end delivery, platform performance, API troubleshooting, and stakeholder management. The role involves driving product strategy, gathering requirements, and ensuring successful product launches in a fast-paced environment. | — | 0 |