DocuSign

Lead Information Architect responsible for designing the semantic models and knowledge frameworks that transform data into machine-understandable intelligence for Docusign's AI engines, Agentic AI, and search systems. This role involves defining enterprise ontology, taxonomy, and knowledge graph relationships to power AI solutions and establish semantic standards.

This role focuses on managing the partner technology stack and operations, with a significant emphasis on integrating AI and automation into partner workflows. Key responsibilities include defining data models for AI/ML use cases, leveraging AI for insights, and architecting AI-driven support solutions involving LLM embeddings, RAG, and automation pipelines. The role also involves establishing quality control for AI outputs and driving AI performance optimization.

This role focuses on improving data quality and governance within Salesforce, specifically for account hierarchies and contact data. It involves leading a team, defining standards, and deploying AI agents and automation workflows for data cleansing, matching, and enrichment. The goal is to enhance data accuracy, support GTM initiatives like segmentation and forecasting, and enable AI adoption.

Program Manager for AI & Innovation at DocuSign, focusing on operationalizing AI at scale across the enterprise. The role involves managing the end-to-end AI experimentation lifecycle, building and iterating on prompts, workflows, and agents, and translating AI opportunities into program roadmaps. It requires a hands-on understanding of the LLM lifecycle, AI system design, and challenges unique to AI systems, with a focus on moving from experimentation to production-grade deployment.

Senior Applied Scientist at Docusign, focusing on researching, designing, and deploying innovative AI features and products. The role involves end-to-end ML pipeline development, including data preparation, RAG, agent frameworks, LLMs, prompt engineering, and production monitoring, in collaboration with engineering teams.

Applied AI Software Engineer to join the "Agentic Team" to develop, test, and launch revenue engines using AI and automation. Responsible for taking software from ideation to deployment, developing new solutions, and iterating based on learnings. Will automate using LLMs, Python/JS scripts, APIs, and virtual servers, create agent pipelines, and develop feedback loops for AI Agents. Requires experience with AI Agents, prompt engineering, React, Typescript/Javascript, Python, and public cloud.

This role focuses on shaping and building AI-driven digital experiences for Docusign's partner ecosystem, aiming to enhance partner engagement, learning, and co-selling through intelligent and agentic platforms. The Director will lead the strategy, design, and operationalization of these next-generation experiences, making it easier for partners to succeed with Docusign.

Product Manager to lead the integration of AI and Generative AI into enterprise platforms for Finance, HR, Procurement, and Legal. Requires expertise in enterprise packaged software and defining product requirements for AI-first solutions.

This role leads the design and evolution of a Belonging product portfolio, focusing on employee experience and business outcomes. It involves defining roadmaps, building products and programs, running pilots, and leveraging data and AI tools to foster psychological safety, trust, and engagement. The role also includes team leadership and stakeholder management.

Lead the Docusign Product Security program, focusing on secure software development lifecycle (SDLC) and CI/CD for customer-facing and internal products. Integrate security practices into all development phases, manage security engineers and architects, and leverage emerging tools like AI guardrails for risk mitigation. Ensure products meet security standards and regulatory requirements.

Manager, Software Engineering at DocuSign to lead initiatives and scale the Extend platform foundations, enabling developers to integrate and extend Docusign's features via custom APIs. The role involves leading a team, driving platform architecture, and managing incident response. Experience with cloud platforms, large-scale systems, AI Agents, and prompt engineering is required.

This role focuses on architecting and scaling operating systems, programs, and automation for the Growth organization. It involves designing scalable infrastructure and operating models, building shared execution frameworks, standardizing processes, and leading cross-functional initiatives. A key aspect is designing an AI-first GTM stack to increase efficiency, personalization, and experimentation velocity, and identifying automation opportunities across Growth. The role also involves owning elements of the Growth operating rhythm and driving enablement for AI, analytics, and workflow tools.

Principal Software Architect for Docusign's Search & Data Platform, focusing on transforming customer-facing search capabilities into a scalable cloud data platform. This role bridges distributed infrastructure and ML features to enhance contract intelligence extraction and drive business growth through search innovation. Requires extensive experience in search infrastructure, distributed systems, and solving large-scale problems.

This role focuses on developing and executing a global partner-sourced prospecting strategy within Sales Development. It involves aligning sales and marketing goals, driving innovation in prospecting methodologies (including AI-powered and agentic capabilities), identifying scalable engagement motions, and optimizing conversion rates through data analysis. The role also involves diagnosing and implementing process improvements, automation, and cross-team collaboration to enhance partner-sourced pipeline creation and velocity.

Product Data Science Intern at DocuSign to support data-driven product development. Responsibilities include collaborating with cross-functional teams, developing data science models, designing experiments, analyzing A/B tests, and building dashboards to provide actionable insights and key business metrics. The role focuses on improving customer experience, engagement, and retention through data analysis and product improvements.

This role focuses on transforming business queries into actionable insights using conversation intelligence data (like Gong) and other sources. The manager will develop enterprise-level reporting to synthesize conversational data, guide strategic business decisions, and translate GTM needs into new platform capabilities by leveraging AI for data extraction and insight generation. Success requires technical expertise, understanding of SaaS GTM operations, and the ability to turn data into clear recommendations.

Director of Engineering for Search, responsible for the discovery engine powering agreements. Bridges distributed infrastructure and ML features, collaborates with applied scientists, and impacts platform scalability. Drives business growth by transforming Search into a competitive advantage.

This role leads a Product Management team focused on Data Products for Marketing & Product, aiming to leverage Data & AI solutions to drive a data-driven culture. The candidate will translate business needs into product requirements, develop roadmaps, and manage the lifecycle of AI-integrated initiatives, ensuring they address customer needs and enhance business value. The role involves strategic planning, cross-functional leadership, and managing a team of product leaders.

Product Manager for Healthcare & Life Sciences (HLS) at DocuSign, focusing on delivering solutions that support patients, clinicians, administrators, payers, and life sciences stakeholders. The role involves defining strategy, building roadmaps, understanding customer needs, and working with cross-functional teams to deliver product capabilities. Experience with healthcare ecosystems and regulatory frameworks like HIPAA and FDA is required.

This role is a Market Development Representative for Docusign, focused on generating new business through outbound calls and emails to potential clients. The role involves qualifying prospective customers, aligning Docusign's product offerings, and researching targeted accounts. It is an individual contributor role with a focus on strategic selling within the SaaS industry.

Senior Director, FP&A Growth at DocuSign, responsible for financial planning and analysis for the global Growth organization, including marketing, sales development, and product-led growth. This role involves P&L management, long-range planning, budgeting, forecasting, and providing financial leadership to shape strategy. It is a people management role reporting to the VP, GTM Finance.

Software Engineer on the Authentication Platform team responsible for powering Docusign's core authentication experiences, including login, signup, passkey, SSO, and two-step verification. The role involves building and modernizing the authentication frontend stack using React and Webpack, and developing backend services and APIs for secure login flows.

This role is for an Account Executive focused on selling Docusign's Intelligent Agreement Management platform, which includes AI-driven features, to small to medium government clients. The primary responsibility is to drive new business and expand existing accounts by achieving sales quotas and managing the sales cycle.

Business Development Director responsible for defining, planning, and executing growth initiatives with Docusign partners, working in close collaboration with cross-functional teams and key partners. The core objective is to build a scalable partnerships growth engine around Docusign sales and GTM priorities.

Lead Security Risk Manager to join Security Governance, Risk & Compliance (GRC) team. Role involves leading data-driven security risk assessments, advancing the Security Risk Management program, and translating risk findings into actionable insights for engineering, security, and business decisions. Responsibilities include leading security risk assessments of applications, systems, and cloud environments, analyzing risk data, partnering with cross-functional teams, developing risk dashboards, and staying ahead of emerging risks and industry trends, including AI risks.

Senior Software Engineer at DocuSign focusing on building and integrating secure, scalable Identity Verification (IDV) experiences and APIs for their Intelligent Agreement Management platform. The role involves collaborating with product, security, and platform teams to design IDV flows, integrate with third-party providers, and ensure secure and compliant handling of identity data. Emphasis on building for developers and creating reusable end-customer experiences.

This role is for an Indirect Tax Analyst responsible for US state and local sales and use tax, and global VAT/GST tax research, compliance, and reporting. It involves maintaining compliance calendars, processing payments, reconciling accounts, responding to tax notices and audits, and assisting with tax engine maintenance and special projects.

Product Manager for DocuSign's Navigator Data Onboarding team, focusing on expanding how enterprise customers bring agreements into the intelligent agreement management platform. Responsibilities include collaborating with Product, Engineering, and Design, evaluating industry best practices for data migration and document categorization, and developing product requirements.

This role focuses on leveraging Docusign's AI-powered Intelligent Agreement Management platform to solve complex customer business problems within the Public Sector/Federal Enterprise. The Lead Solution Consultant will translate customer requirements into solutions using Docusign's platform, illustrate value, and drive sales pipeline through demonstrations and proposals. While the company utilizes AI, the core function of this role is solution consulting and sales support, not direct AI/ML model development or research.

Fullstack Software Engineer responsible for the design, development, testing, deployment, and maintenance of product features in Docusign software products, with a focus on backend (70%) and frontend (30%) development using the Microsoft technology stack (C#, .NET, Azure, React, Typescript). The role involves building highly available, performant, and high-quality solutions for document manipulation needs, working with microservices, cloud-native solutions on Azure, and addressing performance and scalability challenges.

This role supports the sales organization, driving revenue growth and operational efficiency by advising sales leaders, owning performance analytics, supporting forecasting, establishing organizational design, and collaborating with supporting functions. It requires experience in sales strategy, operations, SQL, Salesforce, and Excel.

This role focuses on the advanced configuration, technical delivery, integration, and operational excellence of core collaboration and productivity platforms, primarily Slack Enterprise Grid. Responsibilities include implementation, technical governance, troubleshooting, internal platform development, cross-functional integration, API utilization for automation, security configuration alignment, roadmap input, project leadership, and vendor management support. The role also involves multi-platform engineering for secondary platforms like Box, Figma, UiPath, and Everbridge.

Lead Security Engineer at DocuSign responsible for defining strategy, leading programs, and delivering automation for cloud and infrastructure security, with a focus on vulnerability management. This role involves hands-on technical contributions like operating discovery tools, analyzing findings, prioritizing remediation, and scripting automations.

This role focuses on cybersecurity incident response and engineering, emphasizing automation, observability, and resilience through a code-first approach. The engineer will act as an Incident Commander, develop automation scripts and SOAR workflows, enhance threat detection, lead post-mortems, and build integrations between security and DevOps tools. Experience in Incident Response, DevOps, SRE, or Infrastructure Engineering is valued, along with scripting proficiency and cloud-native infrastructure knowledge.

Enterprise Account Executive specializing in the Public Sector, responsible for selling the Docusign platform, including CLM solutions, to acquire new customers and expand within existing strategic accounts. Requires strong relationship-building and sales skills, with a focus on complex, multi-solution sales cycles.

Sales role focused on selling Docusign's full platform, including CLM solutions, to public sector accounts. Responsibilities include acquiring new customers, expanding within existing accounts, and driving pipeline generation through partner relationships. Requires strong enterprise SaaS sales experience and the ability to manage complex sales cycles.

Enterprise Account Executive responsible for developing and closing new business or expanding footprint in current customers in an assigned geographic territory. Accountable for exceeding quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects.

Senior Application Engineer for Quote to Cash systems at DocuSign, focusing on delivering technology solutions that scale finance processes. Responsibilities include designing and developing custom application experiences, integrating with internal and third-party systems, and customizing Oracle Fusion ERP. The role requires extensive experience with Oracle cloud applications and integration tools, with a preference for experience with AI frameworks like LLMs and RAG.

Director, Sales Compensation Strategy and Design at DocuSign, responsible for designing and implementing global sales incentive programs to align with Go-To-Market strategy and drive sales behaviors. This role involves strategic advisory, modeling, and leading a team of sales compensation professionals.

Senior Software Engineer to join the Envelopes team, focusing on building highly scalable, performant, and secure services for Docusign's Agreement Platform, specifically in the core e-sign, envelopes, and recipients area, with an emphasis on multi-channel delivery mechanisms. Responsibilities include architecting, implementing, and maintaining high-scale services, designing database and service solutions, mentoring engineers, and improving team productivity.

This role focuses on IT Internal Controls over Financial Reporting (ICFR) design and implementation, ensuring strong internal controls, adherence to regulatory requirements, and effective management of IT compliance risks within the company's IT environment. It involves overseeing and challenging IT SOX controls, collaborating with process owners, and supporting external and internal audits.