DocuSign

Lead Information Architect responsible for designing the semantic models and knowledge frameworks that transform data into machine-understandable intelligence for Docusign's AI engines, Agentic AI, and search systems. This role involves defining enterprise ontology, taxonomy, and knowledge graph relationships to power AI solutions and establish semantic standards.

This role focuses on managing the partner technology stack and operations, with a significant emphasis on integrating AI and automation into partner workflows. Key responsibilities include defining data models for AI/ML use cases, leveraging AI for insights, and architecting AI-driven support solutions involving LLM embeddings, RAG, and automation pipelines. The role also involves establishing quality control for AI outputs and driving AI performance optimization.

This role focuses on improving data quality and governance within Salesforce, specifically for account hierarchies and contact data. It involves leading a team, defining standards, and deploying AI agents and automation workflows for data cleansing, matching, and enrichment. The goal is to enhance data accuracy, support GTM initiatives like segmentation and forecasting, and enable AI adoption.

Senior Applied Scientist at Docusign, focusing on researching, designing, and deploying innovative AI features and products. The role involves end-to-end ML pipeline development, including data preparation, RAG, agent frameworks, LLMs, prompt engineering, and production monitoring, in collaboration with engineering teams.

Applied AI Software Engineer to join the "Agentic Team" to develop, test, and launch revenue engines using AI and automation. Responsible for taking software from ideation to deployment, developing new solutions, and iterating based on learnings. Will automate using LLMs, Python/JS scripts, APIs, and virtual servers, create agent pipelines, and develop feedback loops for AI Agents. Requires experience with AI Agents, prompt engineering, React, Typescript/Javascript, Python, and public cloud.

This role focuses on designing and advising partners on integrating Docusign's Intelligent Agreement Management (IAM) platform with emerging agentic AI ecosystems. The Principal Partner Solutions Architect will create reference architectures, proof-of-concept solutions, and technical content to enable System Integrator (GSI) partners to build and deliver agreement-native agentic solutions for joint customers. The role involves hands-on advisory work, technical workshops, and staying ahead of AI trends to translate them into practical workflow solutions.

This role focuses on designing and advising partners on integrating Docusign's Intelligent Agreement Management (IAM) platform with emerging agentic AI architectures. The Lead Partner Solution Architect will create reference architectures, proof-of-concept solutions, and technical content to enable partners to build and deliver agreement-native agentic solutions for joint customers, emphasizing human-AI agent collaboration within agreement workflows.

Machine Learning Engineer at DocuSign to build state-of-the-art solutions leveraging text mining, deep learning, and document processing for the DocuSign Agreement Cloud. Responsibilities include research, testing, and evaluation of NLP/ML/DL methods, applying NLP techniques, developing and deploying ML/DL models for NLP tasks, and collaborating with Product Management.

This role focuses on designing, building, and operating enterprise-grade AI and automation solutions using platforms like UiPath, Microsoft Power Automate, and Azure AI/Document Intelligence. The engineer will work with Generative AI and AI agentic automation, hyperautomation technologies, and integrate AI/ML for intelligent document processing and process mining, aiming to scale Docusign's automation capabilities.

Lead the Docusign Product Security program, focusing on secure software development lifecycle (SDLC) and CI/CD for customer-facing and internal products. Integrate security practices into all development phases, manage security engineers and architects, and leverage emerging tools like AI guardrails for risk mitigation. Ensure products meet security standards and regulatory requirements.

Manager, Software Engineering at DocuSign to lead initiatives and scale the Extend platform foundations, enabling developers to integrate and extend Docusign's features via custom APIs. The role involves leading a team, driving platform architecture, and managing incident response. Experience with cloud platforms, large-scale systems, AI Agents, and prompt engineering is required.

This role supports enterprise customers by acting as a technical advisor for upgrades and complex order reviews. It leverages AI-driven diagnostic tools and automation to resolve technical issues and influence the product roadmap. The engineer will troubleshoot technical logs, system configurations, and utilize AI tools for log analysis and text analysis to identify product improvement opportunities.

Lead Atlassian Engineer responsible for the strategy, architecture, and delivery of enterprise-wide Atlassian solutions, including the integration and enablement of Atlassian AI features and agentic use cases to boost automation and enhance decision-making.

Principal Software Architect for Docusign's Search & Data Platform, focusing on transforming customer-facing search capabilities into a scalable cloud data platform. This role bridges distributed infrastructure and ML features to enhance contract intelligence extraction and drive business growth through search innovation. Requires extensive experience in search infrastructure, distributed systems, and solving large-scale problems.

Application Engineering Manager at DocuSign, leading a team focused on enterprise applications supporting GTM, Commerce, Finance, Integration, and HRIS. The role involves managing developers specializing in Salesforce, Zuora, Oracle ERP, Mulesoft, OIC, Workday, and CPQ, with a focus on designing, developing, and implementing these applications. While the role mentions enabling AI use cases and replacing business processes with AI agents, its core function is managing the engineering of existing enterprise systems, not directly building or researching AI models.

Director of Engineering for Search, responsible for the discovery engine powering agreements. Bridges distributed infrastructure and ML features, collaborates with applied scientists, and impacts platform scalability. Drives business growth by transforming Search into a competitive advantage.

This Principal Solutions Consultant role at DocuSign focuses on translating customer goals into AI-assisted agreement workflows using DocuSign's Intelligent Agreement Management (IAM) platform. The role involves advising customers, designing solutions, and acting as a technical lead for key accounts, with a strong emphasis on integrating AI into enterprise SaaS platforms and deploying AI solutions.

This role focuses on security risk management within an enterprise environment, involving risk assessments, data analysis, and collaboration with engineering and business functions. It leverages risk frameworks and GRC platforms to identify, assess, and report on security risks, aiming to mature the Security Risk Management program. While it touches on AI security, the core function is risk management, not AI/ML development.

Manager, Engineering role at DocuSign focused on leading a team of engineers specializing in MuleSoft integration and backend services. The role involves technical guidance, roadmap definition, SDLC management, and fostering a culture of technical excellence within an Agile and DevOps framework. Experience with Java, cloud platforms, and containerization is preferred.

This role is a Senior Technical Consultant at DocuSign, focusing on professional services. The primary responsibility is to act as a technical subject matter expert for customers and partners deploying DocuSign's Agreement Cloud platform and eSignature solutions. This involves understanding complex business requirements, designing technical solutions, assisting with the deployment of connectors, and providing expertise on Docusign APIs for custom integrations. The role also involves producing client-facing documentation and developing new solutions leveraging cloud technology and DocuSign's platform.

Software Engineer on the Authentication Platform team responsible for powering Docusign's core authentication experiences, including login, signup, passkey, SSO, and two-step verification. The role involves building and modernizing the authentication frontend stack using React and Webpack, and developing backend services and APIs for secure login flows.

Lead Security Risk Manager to join Security Governance, Risk & Compliance (GRC) team. Role involves leading data-driven security risk assessments, advancing the Security Risk Management program, and translating risk findings into actionable insights for engineering, security, and business decisions. Responsibilities include leading security risk assessments of applications, systems, and cloud environments, analyzing risk data, partnering with cross-functional teams, developing risk dashboards, and staying ahead of emerging risks and industry trends, including AI risks.

Senior Software Engineer at DocuSign focusing on building and integrating secure, scalable Identity Verification (IDV) experiences and APIs for their Intelligent Agreement Management platform. The role involves collaborating with product, security, and platform teams to design IDV flows, integrate with third-party providers, and ensure secure and compliant handling of identity data. Emphasis on building for developers and creating reusable end-customer experiences.

This role is for a Senior Fullstack Engineer on the Marketing Technology team at DocuSign. The engineer will be responsible for crafting and implementing a technical vision for marketing technology systems, ensuring scalability, reliability, and security. They will collaborate with Marketing, Sales, and Product teams to translate needs into solutions, mentor team members, and explore cutting-edge technologies. The role requires expertise in designing and deploying distributed systems, managing data storage, microservices, containerization, and backend programming languages, with experience in cloud services.

This role focuses on collecting, processing, analyzing, and disseminating cyber threat intelligence to protect the organization from cyber threats. It involves monitoring emerging threats, collaborating with internal security teams, developing threat profiles, and creating reports for leadership. The ideal candidate has experience in cyber threat intelligence, scripting for automation, and using threat intelligence platforms.

Software Engineer role at DocuSign focusing on the Identity team, which handles digital signer identification and authentication. The role involves full-stack development to deliver user-facing products, requiring critical thinking, agile environment work, and high-quality code. Experience with modern front-end technologies, RESTful web services, and OO programming languages is expected.

Engineering Manager (Platform Engineering) to lead a team building and evolving foundational platform capabilities for scalable, secure, and reliable enterprise systems. Focus on developer experience, CI/CD, integrations, access control, and observability. Role enables other engineering teams through shared services and automation, not direct feature delivery. Manages a team in India, focusing on durable platform capabilities to improve engineering velocity, reliability, and scalability.

Senior Platform Architect at DocuSign responsible for defining and evolving the architecture of Salesforce and AWS as core enterprise platforms. The role involves designing scalable, secure, and resilient systems, shaping system boundaries, integration patterns, and engineering standards, and driving platform scalability, governance, and modernization. This is an individual contributor role focused on cross-platform architecture spanning Salesforce and cloud-native services.

Senior Software Engineer at DocuSign focused on leading the architecture, design, and implementation of high-performance backend services and integration solutions using MuleSoft Anypoint Platform and Java/OOP. Responsibilities include championing API-led connectivity, writing complex backend code, collaborating on technical specifications, mentoring junior engineers, designing cloud-native architectures, managing CI/CD pipelines, and ensuring security protocols. Requires 10+ years of software development experience, with a deep focus on backend engineering and enterprise integration, and 3+ years specifically with MuleSoft Anypoint Platform.

Fullstack Software Engineer responsible for the design, development, testing, deployment, and maintenance of product features in Docusign software products, with a focus on backend (70%) and frontend (30%) development using the Microsoft technology stack (C#, .NET, Azure, React, Typescript). The role involves building highly available, performant, and high-quality solutions for document manipulation needs, working with microservices, cloud-native solutions on Azure, and addressing performance and scalability challenges.

This role focuses on the advanced configuration, technical delivery, integration, and operational excellence of core collaboration and productivity platforms, primarily Slack Enterprise Grid. Responsibilities include implementation, technical governance, troubleshooting, internal platform development, cross-functional integration, API utilization for automation, security configuration alignment, roadmap input, project leadership, and vendor management support. The role also involves multi-platform engineering for secondary platforms like Box, Figma, UiPath, and Everbridge.

Software Engineer at DocuSign responsible for designing, implementing, and operating large scale distributed systems, with a focus on the observability stack, incident management, and request tracing systems.

Lead CSIRT Incident Responder responsible for identifying, investigating, and responding to security incidents. This role involves triaging alerts, performing technical investigations, malware analysis, and supporting incident containment and recovery. The position also includes developing threat detection rules, proactive threat hunting, and automating incident response workflows.

Senior Machine Learning Engineer at DocuSign, focusing on the architecture and delivery of a Packaging and Application Lifecycle Management (ALM) platform. This role involves building scalable, extensible, and reliable platform capabilities for product teams, partners, and ISVs. The engineer will own end-to-end solution design, lead cross-team initiatives, and influence technical direction, working with Product, Architecture, and Engineering teams in a globally distributed environment. The position is an individual contributor role.

Security Engineer role focused on designing, building, and optimizing enterprise-scale tools and platforms for security and ITSM processes, including Endpoint Detection and Response (EDR), SASE components, and automation. The role involves monitoring, assurance, and response across the organization, collaborating with subject matter experts to deliver scalable security platforms.

Senior Security Engineer role focused on vulnerability and configuration management within Docusign's cloud infrastructure. Responsibilities include operating discovery tools, analyzing findings, prioritizing remediation, and scripting automations to mitigate risks. The role involves partnering with infrastructure, platform, and security operations teams.

Software Engineer for DocuSign's commerce platform team, focusing on developing, testing, and supporting features for ecom.docusign.com. The role involves end-to-end customer experience ownership and collaboration with product management and other stakeholders to build scalable solutions.

Software Engineer, Commerce Frontend at DocuSign, focusing on developing, testing, and supporting features for ecom.docusign.com and adjacent experiences. The role involves end-to-end customer experience ownership within a commerce platform team, using C#/React/Node.js, and collaborating cross-functionally.

Lead Security Engineer at DocuSign responsible for defining strategy, leading programs, and delivering automation for cloud and infrastructure security, with a focus on vulnerability management. This role involves hands-on technical contributions like operating discovery tools, analyzing findings, prioritizing remediation, and scripting automations.

This role focuses on cybersecurity incident response and engineering, emphasizing automation, observability, and resilience through a code-first approach. The engineer will act as an Incident Commander, develop automation scripts and SOAR workflows, enhance threat detection, lead post-mortems, and build integrations between security and DevOps tools. Experience in Incident Response, DevOps, SRE, or Infrastructure Engineering is valued, along with scripting proficiency and cloud-native infrastructure knowledge.

Senior Application Engineer for Quote to Cash systems at DocuSign, focusing on delivering technology solutions that scale finance processes. Responsibilities include designing and developing custom application experiences, integrating with internal and third-party systems, and customizing Oracle Fusion ERP. The role requires extensive experience with Oracle cloud applications and integration tools, with a preference for experience with AI frameworks like LLMs and RAG.

Senior Software Engineer to join the Envelopes team, focusing on building highly scalable, performant, and secure services for Docusign's Agreement Platform, specifically in the core e-sign, envelopes, and recipients area, with an emphasis on multi-channel delivery mechanisms. Responsibilities include architecting, implementing, and maintaining high-scale services, designing database and service solutions, mentoring engineers, and improving team productivity.

This role provides technical support for Docusign's eSignature product, acting as a liaison between customers and internal teams to resolve technical issues. Responsibilities include troubleshooting inquiries, identifying product improvements and bugs, and promoting Docusign products and services. The role requires expertise in SaaS troubleshooting, web-based environments, and various support tools.

This role focuses on IT Internal Controls over Financial Reporting (ICFR) design and implementation, ensuring strong internal controls, adherence to regulatory requirements, and effective management of IT compliance risks within the company's IT environment. It involves overseeing and challenging IT SOX controls, collaborating with process owners, and supporting external and internal audits.

The Senior Identity and Access Management Security Engineer will drive the implementation of the enterprise-wide identity and access management strategy at Docusign. This role involves setting company policy and security standards, collaborating with cross-functional teams to ensure best practices, and operationalizing governance and guardrails for IAM. The engineer will also drive automation efforts, embed IAM best practices into products, and ensure practices meet internal security standards, industry frameworks, and regulatory requirements. Experience with AI/ML and relevant frameworks like NIST AI RMF and ISO 42001 is mentioned.