Expedia
Hospitality · Travel booking
- HQ
- Seattle, US
- Founded
- 1996
- Website
- expediagroup.com
Currently tracking 28 active AI roles, down 48% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $119k–$387k (avg $238k).
Expedia has 48 active AI-related job listings. The majority of these roles, 67%, are focused on agents, with application roles making up another 19%. The company is primarily hiring for Engineering positions, with Product roles also represented. Expedia is actively recruiting for roles involving agent orchestration, model serving, and RAG. Over the last 30 days, Expedia has added 71 new AI roles, representing a 173% increase compared to the previous 30-day period.
Hospitality · Travel booking
Expedia currently has 31 active AI-related roles in our index. The most common open titles are: Software Development Engineer III (2), Director, Software Development Engineering - Experience Management Platform, Distinguished Software Development Engineer, Enterprise Service Configuration Manager (CMDB), Generative AI Creative Lead. Most positions are in Engineering and Product.
Expedia's active AI hiring is concentrated in: agents (45%), application (35%), serving infrastructure (16%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Expedia is hiring AI talent in: United States (21 roles), United Kingdom (5 roles), Switzerland (1 role), India (1 role).
Job postings at Expedia most frequently reference: model serving, recommender systems, search ranking, inference infra, agent orchestration.
In the past 30 days, Expedia has posted 33 new AI-related roles. That is a -54% change versus the prior 30 days (72 → 33).
| Title | Stage | AI score |
|---|---|---|
| Senior Product Manager, Agentic Voice Experience Product leader to define strategy and roadmap for agentic voice experience in customer service, focusing on customer identification, intent prediction, authentication, and personalization to build trust and drive adoption of AI-led servicing. | Agent | 7 |
| Principal Product Manager - Agentic Search Principal Product Manager to lead the strategy and execution of Expedia Group's Agentic Search team. This role focuses on AI agents as a new customer interface, owning the channel-level theses, roadmap, experimentation, and outcomes for Agentic Search. Responsibilities include ensuring inventory, pricing, and policies are machine-readable by agents, understanding agent reasoning and preferences, and driving experimentation and productionalization of agent-facing products. | Agent |
| 7 |
| Principal Product Manager - Answer Engine Optimization (AEO) Principal Product Manager for Answer Engine Optimization (AEO) at Expedia Group. This role focuses on optimizing how Expedia's brands, supply, and content are surfaced and cited by AI agents and LLMs that mediate traveler discovery. The PM will own the AEO strategy, roadmap, technical execution, and performance outcomes, including the full retrieval stack, data sourcing for LLMs, and bot interactions. Key responsibilities include market intelligence on frontier AI, driving retrieval optimization, defining measurement systems, developing durable products and systems, and leading a dedicated engineering pod. The role requires deep understanding of the evolving AI agent and answer-engine landscape, with a focus on maximizing accessibility and comprehension for both model training and live retrieval. | AgentData | 7 |
| Principal Product Manager, Personal AI Agents Principal Product Manager to define product strategy for personal AI agents in the travel domain. The role involves evaluating new capabilities, building prototypes, and partnering with engineering, design, and ML teams to shape the product roadmap and influence senior leaders. Requires strong technical fluency, a hands-on builder mindset, and experience with AI/ML products and agent systems. | Agent | 7 |
| Senior Product Manager, Customer Data Platform Expedia is seeking a Senior Product Manager to own and evolve their Customer Data Platform (CDP). This role involves defining the CDP vision, roadmap, and capabilities, enabling downstream teams to build personalized and compliant customer experiences. The PM will partner with data, engineering, and go-to-market teams, drive standards for customer data modeling and ingestion, and ensure the CDP is discoverable and easy to adopt. A key aspect is integrating AI/ML concepts into the CDP roadmap to improve targeting, personalization, and experimentation outcomes, while also ensuring governance, quality, and reliability. | — | 5 |
| Senior Manager, AI Communications & Innovation Senior Manager, AI Communications & Innovation at Expedia Group, responsible for leading editorial content strategy to enhance brand reputation, business priorities, and audience engagement, with a focus on discoverability and performance in AI-powered search environments. | — | 5 |
| Product Manager III, B2B Intelligent Experience Platform Product Manager III for Expedia's B2B Intelligent Experience Platform, focusing on shaping innovative travel products by integrating advanced AI/ML technologies. The role involves defining product strategy, prioritizing roadmaps, and driving measurable business impact through data-driven insights and customer empathy. Responsibilities include organizing strategic vision, detailing roadmaps, conducting market analysis, identifying customer friction, facilitating AI/ML integration into product functionality, designing experiments, and owning product requirements documentation. | Ship | 5 |
| Product Manager III - B2B AI Solutions Product Manager III for B2B AI Solutions at Expedia Group, focusing on generative and agentic AI modules for travel planning, booking, and servicing. The role involves defining product strategy, leading discovery, driving execution with cross-functional teams, and ensuring AI features are safe and reliable. Requires strong product management experience, technical fluency, and experience with B2B or platform products. Experience with AI-enabled products like LLM tools or AI agents is preferred. | Agent | 5 |
| Principal Product Manager, Data Platform Product Manager to own the vision and roadmap for an AI-enhanced data catalog, focusing on data discoverability, metadata capture, governance, and self-service UIs/APIs. The role involves embedding AI-driven features like semantic search and natural language query to improve data usability and accelerate initiatives. | Agent | 5 |
| Lead User Experience Designer (UXD III) This role leads the end-to-end design of the insurance experience across Expedia Group brands, focusing on creating intelligent, personalized experiences by applying ML and AI-first thinking. The designer will collaborate with engineering and product partners to ship high-quality, resilient, and delightful shipped experiences, utilizing AI tools and agents to drive efficiency and innovation in their workflows. The role also involves contributing to and evolving design systems and ensuring accessibility and inclusive design principles. | — | 5 |
| Customer Product Support Associate, Escapia This role provides customer product support for property managers and customers, resolving trust accounting questions, casework, and operational issues. It involves categorizing cases, documenting information, prioritizing time-sensitive work, researching routine issues, and communicating findings to non-technical audiences. The role also requires building knowledge of company financial policies and using tools like CRM and Slack. It supports routine projects, incident investigations, and process improvement efforts. | — | 0 |
| Senior Manager, Air Loss Optimization Expedia Group is seeking a Senior Manager, Air Loss Optimization to lead strategy and execution for identifying, reducing, and preventing avoidable air-related loss. This role involves working with various teams to implement product, process, and policy changes that improve financial outcomes and customer experience. The role requires leadership experience and specific knowledge of airline operations, agency debit memos, and agent errors. | — | 0 |
| Product Manager III, VRBO Payments Product Manager III for Expedia Group's VRBO Payments team, focusing on defining and executing product strategy for partner payouts across brands, products, and geographies. The role involves optimizing onboarding, streamlining cash operations, and translating strategy into requirements for engineering and design. Requires experience in payments, fintech, or financial operations, with a strong technical background and ability to collaborate with cross-functional teams. Experience with AI/ML products in the payments domain is preferred. | — | 0 |
| Traveler Service Associate, Premium This role is for a Traveler Service Associate, Premium at Expedia, focusing on resolving complex issues for top customers in the travel industry. It involves customer communication via phone, chat, or email, and requires strong problem-solving skills under pressure. The role is customer-facing and does not involve AI/ML development. | — | 0 |
| Director, Enablement & Growth – TPSP B2B Operations Expedia Group is seeking a Director of Enablement & Growth for their TPSP B2B Operations in London. This leadership role will oversee continuous improvement, analytics, and new business implementation for B2B servicing excellence. The responsibilities include managing teams, optimizing processes, handling financial loss, leading crisis management, and partnering with fraud teams. The role also involves defining key metrics, driving voice of customer programs, and managing the onboarding of new B2B partners. While the role mentions building and scaling Proactive Servicing Engines & AI Servicing Use-Cases, the core focus is on operational improvement and business growth within a B2B travel context, not direct AI/ML model development. | — | 0 |
| Product Design Lead - BEX Expedia Group is seeking a Product Design Lead for their BEX team. This role involves defining and driving end-to-end brand experience design, creating and evolving systems for visual language and interaction patterns, and leading complex design initiatives from discovery through delivery. The lead will also mentor other designers and apply a systems-thinking and data-informed approach, with familiarity in AI-driven systems, tools, or workflows and how to apply AI/ML concepts to real-world products. | — | 0 |
| Advanced Traveler Escalations Manager Expedia Group is seeking an Advanced Traveler Escalations Manager to lead a team that handles complex traveler situations across all Expedia Group brands. The role involves building and scaling a premium capability to support valued travelers, focusing on empathy, expertise, and resolution ownership. Responsibilities include team leadership, coaching, operational management, performance tracking, process optimization, and cross-functional collaboration to enhance the traveler experience and ensure business continuity. | — | 0 |
| Onboarding & Maintenance Specialist This role focuses on onboarding and maintaining API-connected strategic partners and vacation rental property managers onto the Expedia Group platform. Responsibilities include partner information collection, property configuration, product enablement, and partner training. The specialist will also track KPIs, communicate updates, troubleshoot issues, develop process improvements, and participate in initiatives to empower partners to leverage EG tools. Experience with implementation management, client services, project management, Excel, and SQL is preferred. The role is customer-facing and involves managing partner relationships and ensuring optimal account performance. | — | 0 |
| Launch Project Manager Expedia Group is seeking a Launch Project Manager to manage the end-to-end delivery of partner integrations for their B2B travel partners. The role involves leading project management, stakeholder collaboration, and ensuring smooth launch processes, with a focus on customer-facing skills and consultative approaches. | — | 0 |
| Senior Manager, Commercial Ops Senior Manager, Commercial Operations at Expedia Group, responsible for managing a team, delivering project management and operational excellence, and owning partner-facing operational support. The role involves collaborating with cross-functional teams, overseeing change management, and implementing operations solutions. | — | 0 |
| Director, Product Management Director of Product Management to lead the Rapid API product strategy across four high-growth verticals: Vrbo (vacation rentals), Car, Activities & Experiences, and Ground Transportation. Manage a team of four Product Managers, owning distinct API product domains, and work cross-functionally to build developer-first integrations that unlock new revenue streams and deepen partner engagement at scale. | — | 0 |
| Account Planning Manager (Singapore) Expedia Group is seeking an Account Planning Manager to drive growth for partners in the APAC region. The role involves managing day-to-day partner relationships, analyzing performance data to identify opportunities and risks, leading operational initiatives, and acting as a key point of contact for issue resolution. The ideal candidate will have 2+ years of experience in B2B sales, partnerships, or account management, strong analytical skills, and excellent communication abilities. | — | 0 |
| Senior Strategic Initiatives Manager, Expedia Lodging This role is for a Senior Strategic Initiatives Manager in Expedia Lodging, focusing on driving growth and customer experience for Hotels & Vacation Rentals. The manager will own the strategy and P&L agenda for priority initiatives, working cross-functionally with Marketing, Product, Supply, Servicing, Analytics, and Finance to identify opportunities, build roadmaps, and lead execution. Key responsibilities include setting the strategic agenda, owning high-impact initiatives across the traveler lifecycle (conversion, repeat rate, satisfaction, market share), leading cross-functional programs end-to-end, using data for decisions and A/B testing, optimizing commercial/operational levers, shaping traveler/partner experience, driving change, and collaborating with regional teams. Requires 8+ years of experience in strategy, marketplace e-commerce, advertising, or management consulting, with strong problem-solving, data-driven decision-making, stakeholder influence, and comfort with ambiguity. | — | 0 |
| Lodging Partner Associate (Polish speaker) Lodging Partner Associate role at Expedia, requiring Polish and English proficiency, Excel skills, and customer service experience to support hotel partners. Responsibilities include handling support tasks, analyzing data, and collaborating cross-functionally. The role is customer-facing and involves back-office tasks. | — | 0 |
| Principal Product Designer - Loyalty Principal Product Designer for Loyalty at Expedia Group, focusing on creating rewarding and delightful customer experiences that strengthen long-term relationships and drive engagement. This role involves shaping experience strategy, building visions, collaborating with cross-functional teams, and mentoring other designers. Requires strong expertise in facilitation, information architecture, and technical platform constraints, with a portfolio demonstrating user-centered design. | — | 0 |
| Manager, Marketing Technology & Enablement Expedia Group is seeking a Manager, Marketing Technology & Enablement to own the operational layer of their marketing platform. This role involves driving the expansion of marketing channel capabilities, establishing global standards and templates, leading SFMC migration enablement, and improving production processes. The manager will also be responsible for evaluating new marketing channels, defining reference architectures, and contributing to the martech roadmap. The role requires experience in marketing operations or technology, with a focus on enablement, training, and process design, specifically with Salesforce Marketing Cloud. | — | 0 |
| Integrated Property Management Support Associate This role provides customer support for integrated property management software solutions, acting as a primary point of contact for partners, understanding their needs, troubleshooting issues, and gathering feedback for product improvements. It involves collaboration with internal teams and ensuring marketplace integrity. | — | 0 |
| Intern Business Development Internship role in Business Development at Expedia Group, focusing on supporting market management, operational tasks, and strategic initiatives within the travel tech industry. Requires strong analytical and communication skills, with a growth mindset and fluency in English. | — | 0 |