Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| Director, Future of Work & Organizational Transformation - Japan (JPKT) Salesforce is seeking a Director to lead the Future of Work and Organizational Transformation in Japan. This role focuses on understanding the Japan market, reimagining work and organizational structures through the lens of AI and emerging technologies, and redefining Job Architecture. The position involves developing evidence-based frameworks for job design, applying HCI and cognitive science principles, and building data-driven capacity plans. The role requires deep expertise in organizational design, workforce strategy, and a strong understanding of the Japan market, with a focus on integrating AI to augment human work and drive transformation. | — | 5 |
| Customer Success Manager, Financial Services Salesforce is seeking a Customer Success Manager for Financial Services in Tokyo. This role focuses on partnering with C-level executives in financial institutions to help them accelerate business value and ROI from their Salesforce investment, driving retention, satisfaction, and expansion. The role leverages deep business and industry knowledge to understand customer objectives and prescribe recommendations, acting as a customer advocate for product evolution. |
| — |
| 5 |
| Senior Solution Consultant (Global) Salesforce is seeking a Senior Solution Consultant in Japan to act as a strategic hub connecting Japanese clients with their Global Delivery Center (GDC) in India. This role involves supporting business transformation using Salesforce, bridging technical and cultural gaps, and leveraging AI tools to accelerate delivery and maximize ROI. The consultant will work closely with Japanese senior architects to understand project details and communicate them accurately to the GDC, ensuring outputs meet Japanese quality standards. Key responsibilities include facilitating communication, translating abstract Japanese requirements into concrete technical specifications, and using AI tools for tasks like document creation and review. The role also involves supporting strategic and transformation initiatives, project execution, and governance. | — | 5 |
| Sr. Director, Public Sector Strategy & Business Development Salesforce is seeking a Sr. Director, Public Sector Strategy & Business Development in Japan to lead mid-to-long-term business development in the public sector. This role involves building strong relationships with government stakeholders, collaborating with internal teams to drive administrative DX and social issue resolution using AI and cloud technologies, and acting as an evangelist for Salesforce's value proposition, particularly in trusted AI governance. The position also requires feeding back government trends and AI/data utilization guidelines to internal departments and contributing to the creation of large deals. | — | 5 |
| Deal Desk Senior Manager Salesforce is seeking a Senior Manager, Deal Desk for their Japan, Korea, and Taiwan (JPKT) sales verticals. This role will act as a principal deal advisor and commercial strategist, mitigating risks and uncovering growth opportunities in complex enterprise transactions. The candidate will leverage data-driven insights, model innovative AI usage, mentor team members, and engage senior leadership. A key responsibility is driving the adoption and integration of AI-powered tools for deal analysis, pricing optimization, and workflows, while also identifying and addressing barriers to AI adoption. | — | 5 |
| Deal Desk Manager Salesforce is seeking a Deal Desk Manager to provide deal structuring and pricing support for their sales verticals in Japan, Korea, and Taiwan. The role involves mitigating risks, identifying improvement opportunities, and scaling deal processes using data-driven insights and AI-powered tools. The manager will partner with sales leadership, review complex deals, guide sales on deal structures, and collaborate with cross-functional teams. While the role leverages AI tools for deal analysis and optimization, it does not involve building or researching AI models. | — | 5 |
| Senior Success Architect - Agentforce/Data360 Salesforce is seeking a Senior Success Architect for their Agentforce/Data360 team. This role focuses on helping enterprise clients leverage Salesforce products, particularly in the AI and agentic era. The architect will provide technical expertise, strategic advice, and best practices for implementing AI and data solutions, including agent construction and optimization, to drive business value and achieve an 'Agentic Enterprise'. | Agent | 5 |
| Customer Success Manager/Senior Manager, Manufacturing This role is a Customer Success Manager at Salesforce, focusing on the Manufacturing industry in Japan. The role involves partnering with customers to help them achieve business value and return on their Salesforce investment, leveraging deep business, industry, and product knowledge. While the company heavily emphasizes AI and uses AI tools in its operations and products, this specific role is customer-facing and focused on driving adoption and value realization of Salesforce's platform, rather than directly building or researching AI models. | — | 5 |
| Customer Success Manager , Associate/Senior Associate (Technical) Salesforce is seeking a Customer Success Manager (CSM) to partner with clients, leveraging deep business, industry, and product knowledge to accelerate business value and maximize ROI on Salesforce investments. The role involves understanding client goals, evangelizing Salesforce capabilities, providing best practices, and identifying/mitigating risks. Technical CSMs will provide practical product knowledge and technical insights, while Industry CSMs will develop and execute adoption plans and deliver value and innovation. The role requires 3+ years of experience in customer success, technology consulting, enterprise architecture, or technology solution development/support engineering. Preferred skills include deep cloud knowledge, consulting experience, understanding of AI/ML concepts, and experience with business processes or enterprise software development lifecycles. The company utilizes AI tools in its recruiting process. | — | 5 |
| Customer Success Manager , Senior Manager (Technical) This role is a Customer Success Manager (CSM) focused on technical aspects within Salesforce's AI CRM platform. The CSM will partner with customers to understand their business goals, evangelize Salesforce features, provide technical insights, and drive customer adoption and value realization. While the company heavily promotes its AI capabilities and the role mentions AI/agents, the core function is customer success and driving value from the platform, not building or directly shipping AI models or systems. The role requires understanding AI/ML concepts as a preferred skill to better advise customers on the platform's capabilities. | — | 5 |
| Strategic Solution Architect (Global) Strategic Solution Architect role at Salesforce, focusing on leading business transformation for Japanese clients using Salesforce's AI CRM capabilities. The role involves bridging Japanese business context with global delivery centers (GDC) in India, leveraging AI tools for efficiency in development processes (code generation, documentation, testing) and customer proposals. Responsibilities include advisory services, project execution, and governance, acting as a 'Trusted Advisor' to maximize customer ROI. The role requires strong leadership, cross-cultural communication, and a proactive approach to integrating AI into delivery. | Ship | 5 |
| Investment Manager / Associate Salesforce Ventures is seeking an Investment Manager/Associate for its Tokyo-based team to cover Japan, South Korea, and Taiwan. The role involves sourcing, executing, and supporting investments in startups, with a focus on enterprise software, generative AI, and physical AI. The ideal candidate has 4-6+ years of experience in investment banking, consulting, PE, or VC, with a strong understanding of technology trends and excellent business judgment. | — | 5 |
| Salesforce Architect (Multiple Levels) Salesforce is seeking Architects to act as DX partners, leading customer system strategy and implementation from concept to operation, leveraging AI and Salesforce's platform to drive business success. The role involves advising clients, proposing AI solutions like Agentforce, and utilizing AI for consulting efficiency. Architects will be involved in strategy, project execution, and governance, with opportunities to grow into comprehensive architects experienced in AI-driven consulting. | Ship | 5 |
| Customer Success Manager, Senior Manager Salesforce is seeking a Senior Manager, Customer Success for their Telecom division in Japan. This role focuses on partnering with customers to help them accelerate business value and achieve their objectives using Salesforce's AI CRM platform and AI agents. The CSM will leverage business and product knowledge to guide customers on strategy, governance, and adoption, acting as a trusted advisor to C-level executives. | — | 5 |
| Success Architect - Core Platform Salesforce is seeking a Success Architect for their Core Platform in Tokyo, Japan. This role focuses on helping enterprise clients maximize their use of Salesforce products, particularly Core Platform (Sales Cloud, Service Cloud, Experience Cloud, Salesforce Platform), with a strong emphasis on enterprise-level security, identity management, and governance. The role also involves advising on future AI/Agentforce capabilities and Data Cloud. Responsibilities include providing best practices, technical advice, security architecture reviews, and creating assets for clients and internal teams. The ideal candidate has extensive experience in consulting, technical support, or account management, deep knowledge of Salesforce Core Platform, and strong expertise in enterprise platform security architecture. Experience with Data Cloud, AI/Agentforce, and security certifications are desirable. | — | 2 |
| Sales Strategy Lead/Senior Analyst (Data & Insights Analyst) Salesforce is seeking a Data & Insights Analyst for their Customer Success Group (CSG) in Tokyo. This role will support CSG's goals by analyzing data to drive customer success, increase product consumption, and minimize churn risk. The analyst will identify business challenges, build analytical foundations, and deliver actionable insights to support decision-making. The role requires strong SQL, BI tool experience, and business understanding, with a preference for statistical modeling and data engineering. | — | 1 |
| Sales Strategy Senior Lead/Lead (Business Partner) Salesforce is seeking a Sales Strategy Senior Lead/Lead (Business Partner) to join their Strategy & Programs team within the Customer Success Group (CSG). This role will partner with CSG leadership to drive customer success by focusing on increasing Salesforce utilization, expanding product consumption, and minimizing churn risk. The role involves strategic advisory, decision support through data insights, performance management, and business management, requiring deep understanding of SaaS financial KPIs and customer success operations. The position emphasizes strategic thinking, data-driven decision-making, and cross-functional collaboration. | — | 1 |
| Operations Manager - Customer Success Salesforce is seeking an Operations Manager for Customer Success in Japan. This role focuses on managing and improving operational processes to drive customer satisfaction, usage, and retention. The manager will lead strategic initiatives, projects, and change management efforts, collaborating with global teams to optimize customer success operations. Key responsibilities include program and project management, process improvement, performance monitoring, and cross-functional collaboration. The role requires strong leadership, management experience, excellent communication skills in Japanese and English, and a deep understanding of business operations. | — | 1 |
| Disabilities @Work Manager, APAC Salesforce is seeking a Disabilities @Work Manager for APAC to lead inclusion initiatives, develop country-specific roadmaps, partner with recruiting to build talent pipelines for people with disabilities, and implement secure self-identification processes. The role requires experience in disability inclusion or DEI, deep understanding of regional disability employment mandates, project management skills, and proficiency with Google Workspace and AI tools for reporting. Native-level Japanese and good English are required. | — | 1 |
| Success Specialist Salesforce is seeking a Success Specialist to maximize the value of Salesforce products and accelerate customer business growth and transformation. This role involves leveraging deep business, industry, and product expertise to build strong customer partnerships and drive business outcomes (ROI) beyond the Salesforce investment. The Success Specialist will provide strategic guidance to customers with complex and large-scale environments, offering support from onboarding to advanced feature utilization and organizational transformation. They will also participate in internal strategic programs, feeding insights back into the company to improve standard support frameworks and help more customers with common challenges. The ideal candidate is passionate about transforming businesses through AI and digital power, possesses expertise in one or more Salesforce product clouds, and can engage with customers at an equal footing. | — | 1 |
| Bid Program Management Lead Salesforce is seeking a Bid Program Management Lead for their Public Sector, Education, and Non-Profit markets in Japan. This role involves leading the end-to-end lifecycle of complex RFx proposals, writing and editing technical content, orchestrating cross-functional teams, building a "Bid Engine" with content libraries and policies, and conducting After Action Reviews to improve tactics and explore AI integration for workflow automation and response quality enhancement. The ideal candidate has 5-7 years of experience in bid management, deep understanding of Japan's public sector procurement, native-level Japanese and excellent English skills, and a proactive problem-solving approach. Bonus points for AI vision in the bid process, APMP certification, Salesforce ecosystem knowledge, and experience with unsolicited proposals. | — | 1 |
| Talent Attraction Partner Salesforce is seeking a Talent Attraction Partner to join their Employee Success team. This role will own the candidate journey from initial engagement to delivering a qualified pipeline, attracting, engaging, nurturing, and assessing a diverse pool of top talent. The role involves prioritizing top-of-funnel activities, accelerating representation goals, and supporting global surges. The company mentions using AI tools in the recruiting process but this role is not directly involved in building or deploying AI models. | — | 0 |
| Senior Associate Account Partner Salesforce is seeking an Associate Account Partner to join their Customer Success Group. This role involves selling Salesforce's services (Success Cloud) to customers, focusing on problem-solving and ensuring customer success on the Salesforce platform. The position requires strong collaboration, communication, and presentation skills, with a focus on team selling and closing deals for medium to large enterprises. The role also involves understanding customer business challenges and proposing Salesforce service solutions to drive digital transformation and deliver business value. | — | 0 |
| Senior Manager, Customer Success Management, Technical (People Manager) Salesforce is seeking a Senior Manager, Customer Success Management, Technical to lead a team of Technical CSMs. This role involves managing a team, driving customer success with Salesforce's AI CRM platform, and ensuring customers derive maximum value and ROI. Responsibilities include technical guidance, architecture reviews, security support, and fostering executive relationships. The role requires strong technical acumen, leadership skills, and a focus on customer adoption, retention, and growth. | — | 0 |
| Resource Management Senior Analyst Salesforce is seeking a Senior Analyst for their Service Operations team within the Customer Success Group (CSG). This role focuses on resource management, providing strategic insights to leaders, and driving operational efficiency to contribute to business growth. The analyst will manage internal consultants and external partners, optimize resource allocation, and collaborate with global teams, finance, and HR. Success will be measured by CSG's booking, revenue, profit margin, and customer satisfaction. | — | 0 |
| Director, Customer Success Management, Financial Services (People Manager) Salesforce is seeking a Director of Customer Success Management for their Financial Services sector in Japan. This role involves leading a team of CSMs, driving strategic partnerships with enterprise customers, and helping them achieve business value and ROI from Salesforce's AI CRM platform. The focus is on guiding customers towards becoming an 'Agentic Enterprise' and leveraging AI to transform their businesses and customer engagement. The position requires strong leadership, customer success strategies, industry knowledge in financial services, and talent management skills. | — | 0 |
| Employee Success Operations Associate Analyst This role is for an Employee Success Operations Associate Analyst at Salesforce, focusing on HR operations, benefits administration, and compliance. While the company mentions AI and AI agents, this specific role does not involve building or directly working with AI/ML models or systems. The primary focus is on HR processes and employee support, with AI mentioned as a tool or concept within the broader company context. | — | 0 |
| Deal Desk Analyst Salesforce is seeking a Deal Desk Analyst to evaluate, structure, and approve commercial quotes for their Japan, Korea, and Taiwan (JKT) commercial business segments. The role involves mitigating risks, ensuring policy compliance, and leveraging data-driven insights to optimize sales territories. The analyst will work with account teams to apply pricing tools and playbooks, maintain data accuracy, and support the Deal Desk team's goals. The position requires proficiency in Japanese and business English, strong analytical skills, and experience with CRM and CPQ platforms, including AI-powered tools. | — | 0 |
| Senior Contracts Analyst Salesforce is seeking a Senior Contracts Analyst to support their sales, alliance, professional services, and procurement organizations in Japan, South Korea, and Taiwan. The role involves drafting, reviewing, and negotiating commercial and procurement agreements, handling contract-related inquiries and disputes, and partnering with internal teams to ensure compliance with corporate policies. The ideal candidate will have 3+ years of experience in legal contract negotiation and drafting, strong business judgment, excellent communication skills in English and Japanese, and an interest in the technology industry, including AI concepts. | — | 0 |
| Senior Manager, Enablement CoE Lead Salesforce is seeking a Senior Manager, Enablement CoE Lead in Tokyo, Japan. This role will lead a team focused on corporate enablement, driving global and Japanese business strategies through three main areas: Global Program localization, Learning Platform evolution, and Tech & Ops for data-driven enablement. The position requires strong people management, project management, stakeholder management, and localization skills, with a need for English proficiency to collaborate with global teams. The role is responsible for planning learning strategies, optimizing operations, and managing cross-functional projects and events to maximize business impact. | — | 0 |
| パートナープログラム・オペレーションスペシャリスト【障害者採用】 Salesforce is seeking a Partner Program Operations Specialist in Tokyo, Japan, targeting individuals with disabilities. This role focuses on managing and executing the partner program, involving data management, information dissemination, inquiry handling, manual creation, and international coordination. The position requires at least 2 years of professional experience, proficiency with Salesforce products and standard office/workspace tools, data manipulation skills, and strong communication and organizational abilities. Experience with IT tools and AI for operational efficiency is a plus. | — | 0 |
| Customer Success Manager, Senior Associate (Informatica) Customer Success Manager role at Salesforce, focusing on enterprise customers leveraging Informatica-powered data management and integration solutions. The role involves building relationships, driving adoption, ensuring customer success, and acting as a liaison between customers and product teams. Requires strong understanding of data integration concepts and Japanese business landscape. | — | 0 |
| Engagement Manager - Marketing Cloud, Data Cloud Salesforce is seeking an Engagement Manager for their Marketing Cloud and Data Cloud products. This role is responsible for managing the full project lifecycle of complex, enterprise-level CRM solutions for customers, ensuring high quality delivery, customer satisfaction, and strong business outcomes. The role involves leading delivery teams using Agile methodologies, facilitating stakeholder meetings, managing dependencies, and mitigating project risks. While the company emphasizes AI and AI agents, this specific role focuses on project management and solution delivery within the CRM context, not on building or researching AI models. | — | 0 |
| Success Guide This role is a customer success guide for Salesforce products, focusing on helping customers maximize the value of their Salesforce implementations. It involves providing guidance on onboarding, setup, effective usage, and organizational transformation. The role supports various Salesforce clouds and products, including Agentforce, and requires strong consulting, communication, and problem-solving skills. While the company heavily promotes its AI capabilities and uses AI tools in recruiting, the core function of this role is customer success and product adoption, not direct AI/ML development or research. | — | 0 |
| Talent Attraction Partner Salesforce is seeking a Talent Attraction Partner to join their Employee Success team. This role focuses on finding and engaging top talent, assessing candidates, and nurturing talent pools for current and future opportunities. The role involves partnering with Talent Delivery and Recruiting teams to deliver a qualified pipeline of candidates. While Salesforce utilizes AI tools in the recruiting process, this role itself is not directly involved in building or deploying AI models. | — | 0 |
| Account Partner - 関西エリア・自動車業界担当 Salesforce is seeking an Account Partner for the Kansai area, focusing on the automotive industry. This role involves selling the company's AI CRM product portfolio to designated accounts, acting as a trusted advisor to clients, and driving service adoption. The primary goal is to help customers achieve significant business value from their Salesforce investment, with key metrics including service growth rate and bookings. | — | 0 |
| Director, Strategy & Programs Salesforce is seeking a Director, Strategy & Programs to serve as a business partner for JPKT Product Specialization, supporting Specialist Account Executives and Product Marketing/Product Management organizations. The role involves strategic advisory, cross-functional orchestration, product go-to-market strategy development, business transformation, resource planning, program execution, and performance management. The ideal candidate will have experience in strategy, operations, or business planning within technology/SaaS, a deep understanding of enterprise software sales models, and proven ability to influence executives. | — | 0 |
| Engagement Manager - Communications, Media & Technology Salesforce is seeking an Engagement Manager for their Communications, Media & Technology industry clients in Japan. This role involves defining and leading large-scale transformation projects, focusing on both pre-sales proposal development and post-sales project execution to ensure customer success. The Engagement Manager will collaborate with account partners, sales teams, and internal experts to craft optimal project approaches and deliver solutions. | — | 0 |
| Sales Strategy Senior Analyst This role is a Sales Strategy Senior Analyst at Salesforce, focusing on driving strategy and performance for the Sales organization. The responsibilities include analyzing performance, proposing business strategies, developing and refining sales programs, and collaborating with sales leadership and global functions. The role requires strong analytical, strategic thinking, and operational excellence skills, with experience in sales and marketing techniques. While the company heavily emphasizes AI in its products and processes, this specific role is focused on sales strategy and program management, not on building or directly working with AI models or systems. | — | 0 |
| Manager, Sales Strategy Salesforce is seeking a Manager, Sales Strategy to join their internal consulting arm for the sales organization. The role involves analyzing sales performance and market opportunities, setting strategic agendas, and presenting recommendations to senior leaders. Responsibilities include business planning, market segmentation, coverage optimization, and performance measurement, with deliverables such as analytic models, custom performance analysis, and executive presentations. The role requires strong financial modeling, Excel, and database analysis skills, project management experience, and fluency in both Japanese and English. | — | 0 |
| Engagement Manager - Manufacturing Salesforce is seeking an Engagement Manager for their Manufacturing sector in Japan. This role involves leading large-scale customer transformation projects, acting as a trusted advisor, and ensuring customer success by collaborating with sales and professional services teams. The Engagement Manager will drive pre-sales and post-sales activities, provide expert insights, and directly oversee project teams when necessary, acting as an escalation point to ensure high levels of customer satisfaction and successful project delivery. | — | 0 |
| Sales Strategy Analyst Salesforce is seeking a Sales Strategy Analyst in Tokyo, Japan, to support sales and sales support organizations by analyzing key performance indicators, setting strategic themes, and presenting recommendations to senior leadership. The role involves projects related to organizational design, business planning, market segmentation, sales performance evaluation, and industry/product strategy. Deliverables include analytical models, performance analysis, dashboards, and executive presentations. The ideal candidate will have strong analytical and modeling skills, experience with database analysis, project management experience, and fluency in Japanese and English. | — | 0 |
| Senior Engagement Manager - Financial Services Salesforce is seeking a Senior Engagement Manager for their Financial Services sector in Japan. This role focuses on leading large-scale customer transformation projects, involving proposal development, project execution, and client executive relationship management. The position requires close collaboration with account partners, sales teams, and internal experts to ensure successful project delivery and business expansion within the financial services industry. The role emphasizes strategic thinking, leadership, and communication skills, with a preference for candidates with extensive consulting or business transformation experience in financial services. | — | 0 |