Toast

Principal Data Product Manager, Applied AI at Toast. Owns the agenda for AI-enriched data to improve customer experience understanding. Prototypes, validates, and scales AI-powered data products using NLP, ML, and LLM approaches for customer success. Focuses on contact classification, summarization, sentiment analysis, churn detection, and product mention extraction. Manages pipeline from problem framing to embedding generation, classifier training, and production. Partners with data engineering for production implementations and owns quality governance for AI products in production.

Senior Product Manager for Support AI Experimentation at Toast. This role focuses on scouting new AI technologies, designing and running experiments for AI-driven support concepts, making go/no-go decisions, managing an experimentation roadmap, and translating findings into business outcomes. The role requires a deep understanding of the AI landscape and the ability to operate in an ambiguous, evolving environment.

This role focuses on customer lifecycle marketing, managing multi-channel campaigns to drive product adoption and upsell revenue. It involves building automated customer journeys, targeting audiences using behavioral data, and optimizing campaigns through A/B testing. The role requires leveraging AI tools for workflow streamlining and copy variation.

Product Manager role focused on defining and delivering an AI-powered payroll onboarding experience for restaurants. The role involves setting strategy, owning business metrics, and reimaging onboarding through an AI-first lens, including intelligent automation, guided configuration, and proactive error prevention. It also includes evolving the system with AI-assisted tools and agentic patterns to improve speed, accuracy, and scalability, while ensuring a cohesive end-to-end customer experience.

This role focuses on building and leading the restaurant industry's definitive owned media brand, leveraging proprietary data to create content and audience systems that impact brand authority and pipeline. It involves designing and shipping experiments across various unpaid surfaces, including LLM answers, and applying AI-first strategies to content production and distribution. The goal is to establish Toast as the default source for restaurant industry insights and to build durable audience engines.

Director of Product Management, New Ventures at Toast, responsible for researching, developing, and scaling new product lines with a focus on long-term growth. This role involves market research, product strategy, team leadership, P&L ownership, and driving innovation within a rapidly growing tech organization. Familiarity with AI-enabled products is required, but the core function is product leadership and business development, not direct AI/ML model development.

Senior Product Designer to drive experimentation and execution for an AI-first experience focused on the agentic management of restaurants and their people. Design end-to-end AI-first experiences on web and mobile, impacting how restaurants pay and schedule employees, communicate, and support professional development. Requires fluency with AI-native prototyping tools, data-driven design, user research, and collaboration.

Technical Product Manager for Cloud Native Infrastructure at Toast, focusing on AWS, SDN, and security. Drives product strategy, roadmap, and delivery for the Cloud Platform, with an emphasis on accelerating infrastructure delivery using AI-assisted tooling.

Product Designer focused on AI-powered experiences within the Commerce R&D org at Toast. The role involves shaping new AI-powered features to solve operational challenges in the hospitality industry, working closely with research, product, and engineering teams. The designer will own the end-to-end design process, translating complex problems into intuitive user experiences and ensuring AI capabilities are seamlessly integrated into products.

Product Manager for Toast's New Ventures business unit, focusing on advertising and marketing initiatives for restaurants. The role involves defining roadmaps, driving requirements, ensuring internal alignment, supporting sales and customer success, and developing case studies. The role encourages the use of AI tools to enhance product development.

Product Manager for Toast's Reporting Platform, focusing on designing intuitive reporting products, delivering actionable insights, and building APIs to leverage Toast's data advantage. The role involves collaborating across teams to transform complex data into meaningful insights, creating foundational systems for data-driven decision-making, and understanding how to use data to power AI experiences.

This role focuses on leveraging AI and advanced data analytics to modernize compensation delivery and insights within an enterprise setting. The Senior Total Rewards Analyst will transform HRIS data into actionable insights, build executive dashboards, and automate compensation processes. While the role uses AI tools and aims to transform workflows with AI, the core output is not AI models or agents, but rather enhanced HR analytics and reporting.

Senior Product Manager for Toast's consumer payments, focusing on strategy, roadmap, and execution for payment experiences across the Toast ecosystem. This role involves defining and driving innovation in card payments, stored value, guest checkout, loyalty-linked payments, and emerging payment methods to improve both guest experience and restaurant economics. The role requires cross-functional collaboration with various teams including Engineering, Design, Data, Risk, Operations, and Legal, and emphasizes strong product judgment, technical fluency, and leadership in an ambiguous environment. The role also involves evaluating the use of AI tools to enhance product development processes.

Senior Product Manager to drive the vision, strategy, and execution of Toast's configuration and change management experience across the platform. This role will work closely with engineering, design, and go-to-market teams to craft an experience that supports customers and their business needs. The role will also embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences.

Product Manager for Toast's onboarding platform, focusing on building intelligent, scalable solutions to improve restaurant onboarding speed and customer experience. The role involves defining vision, developing capabilities, establishing standards, and using data to drive improvements, with a strong emphasis on leveraging AI tools.

Senior Manager, Pricing Strategy role at Toast, focused on building, testing, and scaling pricing systems. The role emphasizes integrating AI-based tooling and applications into pricing strategies and workflows, requiring strong project management, analytical skills, and cross-functional collaboration to drive commercial outcomes. This is a product-focused role within the enterprise AI domain, aiming to scale AI-driven pricing solutions.

Product Designer for Toast's Guest organization, focusing on digital storefronts and marketing. The role involves end-to-end design process, using data and research to inform decisions, and delivering high-fidelity artifacts. A key aspect is integrating emerging AI-first tools into daily practice to enhance ideation and production velocity. The role requires a Founder's Mentality and a strong collaborative approach.

MBA Product Manager Intern role at Toast, focusing on shaping the future of restaurant technology. The intern will lead high-impact initiatives from strategy through execution, partnering with cross-functional teams to solve complex business problems and build innovative solutions. The role involves defining product strategy, identifying business opportunities, drafting product requirements with AI copilots, prioritizing roadmaps, and collaborating with engineering and go-to-market teams. The intern will also learn to use AI tools for productivity and apply AI within product experiences to create smarter solutions for restaurants. The company emphasizes integrating AI into all aspects of work and product experience.

This is a field sales role for Toast, a company that provides technology solutions for restaurants. The Territory Account Executive will be responsible for prospecting, building relationships, and closing deals with new restaurateurs in their assigned territory. The role requires sales experience, strong communication skills, and the ability to work independently in a fast-paced environment. Toast uses AI tools internally to support various business functions, including sales and hiring, and encourages employees to embrace these tools.

Toast is a company that provides technology solutions for restaurants and local businesses. This role is for a Territory Account Executive focused on SMB clients. The AE will prospect, build relationships, and close new business by understanding client needs and offering customized solutions. Responsibilities include managing the sales cycle, conducting demos, leveraging Salesforce, and understanding the competitive landscape. Requirements include sales experience, reliable transportation, strong communication and negotiation skills, and technical proficiency. The company mentions using AI tools internally to empower employees and in their hiring process.

This role is for a PeopleHub Partner at Toast, a restaurant platform company. The role focuses on providing specialized support to employees and managers, coaching leaders on performance management, handling complex employee relations matters including investigations and conflict resolution, and ensuring equitable and inclusive employee experiences. The role also involves tracking case trends and compliance data, and utilizing ER tools, including AI workflows, to improve efficiency. While the role mentions using AI workflows and being excited about AI, the core responsibilities are in HR and employee relations, not directly building or researching AI.

This role is for a PeopleHub Partner at Toast, a restaurant platform company. The role focuses on providing specialized support to employees and managers, coaching leaders on performance management, handling complex employee relations matters including investigations and conflict resolution, and ensuring equitable and inclusive employee experiences. The role also involves tracking case trends and compliance data, and utilizing ER tools, including AI workflows, to improve efficiency. While the role mentions using AI workflows and being excited about AI, the core responsibilities are in HR and employee relations, not directly building or researching AI.

This is a sales role for a company that uses AI tools internally across various departments, including sales, to improve efficiency and quality. The role itself is not directly involved in building or researching AI models.

Senior Manager, People Products (Workday) at Toast, a restaurant technology company. This role leads a global team to manage and evolve the Workday HCM system, focusing on product ownership, strategic roadmap development, and integrating AI-forward initiatives to enhance employee experience and internal workflows. The position requires deep Workday expertise, leadership in hyper-growth environments, and a focus on scalable architecture, compliance (SOX), and agile delivery.

This is a sales role at Toast, a company that provides technology solutions for restaurants. The Territory Account Executive will be responsible for prospecting, building relationships, and signing up new restaurant clients in their assigned territory. The role involves understanding client needs, developing customized solutions, and managing the sales cycle from start to finish. While the company uses AI tools internally and in its hiring process, this specific role is focused on sales and does not involve building or directly working with AI models.

This role is for a Territory Account Executive at Toast, a company that provides technology solutions for restaurants. The primary responsibility is to prospect, build relationships, and sign up new restaurant clients in a specific geographic territory. The role involves managing the full sales cycle, conducting demos, and developing customized solutions. While Toast uses AI tools internally and in its hiring process, this specific role is focused on sales and does not involve building or directly working with AI/ML models.

Toast is seeking a Customer Success Manager II for their SMB dedicated team. This role focuses on building relationships with high-revenue SMB customers, driving product adoption, satisfaction, retention, and identifying opportunities for revenue growth. The CSM acts as a trusted advisor, translating customer goals into strategic recommendations and providing consultative engagements. The role involves working cross-functionally with sales, product, and support teams, and requires up to 10% local travel for customer visits. The ideal candidate has 2+ years of experience in account management or sales, strong technical aptitude, and excellent communication and problem-solving skills. Experience with POS software or the tech/SaaS industry is a plus.

This is a sales role for a Territory Account Executive at Toast, a company that provides technology solutions for restaurants. The role involves prospecting, building relationships, and closing deals with new restaurateurs in a specific geographic territory. While the company uses AI tools internally and in its hiring process, the core function of this role is sales, not AI/ML development.

Toast is seeking a Bilingual Mandarin Territory Account Executive to drive new business acquisition within Asian cuisines in Portland, OR. This role involves converting inbound leads, uncovering new demand through referrals, and providing a tailored experience to Mandarin-speaking customers. The Account Executive will demonstrate how Toast's digital platform benefits restaurants, manage sales activities like calls, emails, product demonstrations, quotes, and contracts in the customer's preferred language, and ensure a successful post-sale transition to the onboarding team. Understanding the competitive landscape is also key. The role requires fluency in English and Mandarin, and prior sales experience is preferred.

Toast is a company that provides technology solutions for restaurants. This role is for an SMB Flex Territory Sales Account Executive who will prospect, build relationships, and sign up new restaurateurs in their local area. The role involves understanding customer needs, developing customized solutions, and managing the sales cycle. While Toast uses AI tools internally and in its hiring process, this specific role is focused on sales and does not involve building or directly working with AI/ML models.

Product Marketing Manager for Toast's Enterprise division, focusing on go-to-market strategy for AI-driven offerings and collaborating with Product, Marketing, Sales, and Customer Success teams. The role involves defining positioning, messaging, and sales strategies for both existing and new AI products, and informing the product roadmap with market insights.

This is a sales role at Toast, a company that provides technology solutions for restaurants. The role involves prospecting, building relationships, and closing deals with new restaurateurs. While Toast uses AI tools internally and in its hiring process, this specific role is focused on sales and does not involve building or directly working with AI models.

This role is for a Territory Account Executive at Toast, focusing on selling their new Toast Retail platform to convenience stores, grocery stores, and bottle shops. The role involves prospecting, building relationships, conducting demos, and managing the sales cycle. While Toast uses AI tools internally and in its hiring process, this specific role is a sales position and does not involve building or developing AI/ML models.

Toast is seeking a Territory Account Executive for its new Retail platform, targeting convenience stores, grocery stores, and bottle shops. This role involves prospecting, building relationships, and closing new accounts using a consultative sales approach. The ideal candidate will have a founder's mindset, strong sales expertise, and an entrepreneurial spirit to grow Toast's presence in this new vertical.

Toast is seeking a Territory Account Executive for its new Retail platform, focusing on convenience stores, grocery stores, and bottle shops. This role involves prospecting, building relationships, conducting demos, and closing new accounts using a consultative sales approach. The ideal candidate has a founder's mindset, strong sales expertise, and an entrepreneurial spirit to grow Toast's presence in this new vertical. The company mentions using AI tools across disciplines, including sales, and also uses AI in its hiring process for tasks like note-taking and summarization.

Toast is seeking a Bilingual Spanish-speaking Strategic Cuisines District Sales Manager to lead a team of Account Executives, drive sales growth in specific cuisine markets, and gather market feedback. The role involves managing and coaching sales representatives, developing customized solutions for restaurants, and contributing to market opportunity assessment. This is a field sales role based out of a home office.

This role is a sales management position at Toast, a company that provides technology solutions for restaurants. The Sales Manager will lead a team of Account Executives, focusing on growing the Toast brand in their district. Responsibilities include managing and coaching the sales team, understanding restaurant needs, developing customized solutions, and gathering market feedback. The role requires fluency in Spanish, sales experience, and leadership experience. While Toast uses AI tools internally and in its hiring process, this specific role is not directly involved in building or developing AI/ML models.

This role is for a Territory Account Executive, Retail at Toast, focusing on expanding the Toast Retail platform into new verticals like convenience stores and grocery stores. The role involves a consultative sales approach, prospecting, building relationships, and closing new accounts. While Toast uses AI tools internally and in its hiring process, this specific role is a sales position and not directly involved in building or deploying AI/ML models.

Toast is seeking a Territory Account Executive for their new Retail platform, focusing on convenience stores, grocery stores, and bottle shops. The role involves prospecting, building relationships, and closing new accounts using a consultative sales approach. The ideal candidate will have a founder's mindset, strong sales expertise, and an entrepreneurial spirit. While Toast uses AI tools internally and in its hiring process, this specific role is a sales position and not directly involved in building or developing AI/ML models.

Sales role for Toast's new Retail platform, targeting convenience stores, grocery stores, and bottle shops. Requires a consultative approach to prospect, build relationships, and close new accounts. The role emphasizes a founder's mindset and entrepreneurial spirit to grow Toast's presence in this new vertical.

Toast is seeking a Territory Account Executive to expand its new Toast Retail platform into convenience stores, grocery stores, and bottle shops. This role involves prospecting, building relationships, and closing new accounts using a consultative approach. The executive will manage the sales cycle, conduct demos, and leverage Salesforce. The role requires an entrepreneurial mindset, strong sales and negotiation skills, and the ability to work in a fast-paced environment. While Toast uses AI tools internally and in its hiring process, this specific role is focused on sales and business development for a retail platform.

Toast is seeking a Territory Account Executive for their new Retail platform, focusing on convenience stores, grocery stores, and bottle shops. This role involves prospecting, building relationships, and closing new accounts using a consultative sales approach. The ideal candidate will have a founder's mindset, strong sales expertise, and an entrepreneurial spirit to grow Toast's presence in this new vertical. The company emphasizes using AI tools to enhance productivity across all departments, including sales.

This role is for a Field Territory Account Executive at Toast, a company that provides technology solutions for restaurants. The AE will prospect, build relationships, and close deals with new restaurateurs in their local territory, using a consultative approach to offer customized solutions. The role requires sales experience, strong communication and presentation skills, and the ability to manage the full sales cycle. While Toast uses AI tools internally and in its hiring process, this specific role is focused on sales and does not involve building or directly working with AI/ML models.

This is a field sales role for Toast, a company that provides technology solutions for restaurants. The Account Executive will be responsible for prospecting, building relationships, and signing up new restaurateurs in their assigned territory. The role involves a consultative sales approach to develop customized solutions for clients. Toast mentions using AI tools internally to improve efficiency across various departments, including sales, and also uses AI in its hiring process for administrative support.

Toast is a company that provides technology solutions for restaurants. This role is for a Territory Account Executive who will be responsible for prospecting, building relationships, and closing deals with new restaurateurs in their local area. The role involves understanding customer needs, developing customized solutions, and managing the sales cycle using Salesforce. The company mentions using AI tools internally to improve efficiency and quality across various departments, including sales, and also uses AI in its hiring process for tasks like note-taking and summarization.

Toast is seeking a Territory Account Executive for their Retail platform, focusing on convenience stores, grocery stores, and bottle shops. This role involves prospecting, building relationships, and closing new accounts using a consultative sales approach. The executive will manage the full sales cycle, conduct demos, and leverage Salesforce. The position requires an entrepreneurial mindset, strong communication and sales skills, and a proven track record of success. Retail operations experience is a plus. Toast utilizes AI tools internally to support various functions, including sales and hiring, to enhance efficiency and quality.

Toast is seeking a Territory Account Executive for its new Retail platform, focusing on convenience stores, grocery stores, and bottle shops. This role involves prospecting, building relationships, and closing new accounts using a consultative sales approach. The ideal candidate will have a founder's mindset, strong sales expertise, and an entrepreneurial spirit to grow Toast's presence in this new vertical.

Toast is seeking a Territory Account Executive to join their sales team. This role involves prospecting, building relationships, and closing deals with new restaurateurs in a specific territory. The executive will use a consultative approach to understand client needs and develop customized solutions. Responsibilities include managing the sales cycle, conducting demos, leveraging Salesforce, and understanding the competitive landscape. The role requires 1+ years of sales experience, strong communication and presentation skills, and technical proficiency. Toast mentions using AI tools to support recruiters and interviewers in the hiring process, and that AI tools are used across all disciplines within the company to build for customers faster.