Currently tracking 28 active AI roles, down 34% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $104k–$432k (avg $205k).
Zillow has 38 active AI-related job listings. The majority of these roles, 66%, are focused on agents. Engineering is the dominant function, with 26 roles. Frequent tech tags include agent_orchestration, evals, and model_serving, suggesting a focus on deploying and managing AI agents. In the last 30 days, Zillow posted 16 new AI roles, representing a 220% increase compared to the previous 30-day period.
Zillow currently has 34 active AI-related roles in our index. The most common open titles are: Principal Machine Learning Engineer, Agentic AI (2), Senior Data Scientist (2), Senior Machine Learning Engineer (2), Applied Scientist, Forecasting, Applied Scientist, New Construction. Most positions are in Engineering and Product.
Zillow's active AI hiring is concentrated in: agents (65%), application (24%), serving infrastructure (6%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Zillow is hiring AI talent in: United States (26 roles), Mexico (6 roles), India (1 role), Germany (1 role).
Job postings at Zillow most frequently reference: agent orchestration, model serving, llm observability, evals, tool use.
In the past 30 days, Zillow has posted 6 new AI-related roles. That is a -65% change versus the prior 30 days (17 → 6).
| Title | Stage | AI score |
|---|---|---|
| Director, Product Management - Developer Experience Director of Product Management for Developer Experience, focusing on building foundational platforms and developer capabilities, including AI-assisted development tooling and agentic workflows. The role aims to make software development easier and faster by integrating AI as a core collaborator, enabling both engineers and non-engineers to accelerate the product lifecycle through guarded, agentic experiences. | AgentServe | 7 |
| Senior Product Manager, Search & Evaluate - StreetEasy Senior Product Manager to redefine the search, discovery, and evaluation landscape for StreetEasy's buying and renting marketplace. This role will modernize the core experience by integrating AI and deep personalization to create an exceptional end-to-end shopping journey, transforming behavioral signals into growth engines and precision agent matching. |
| ShipAgent |
| 7 |
| Principal Product Manager, Customer Experience Technology The Principal Product Manager will lead the vision and strategy for the technology and intelligence layer powering Zillow Rentals' customer success engine. This role involves defining the roadmap for a unified support stack integrating platforms like Salesforce and Zendesk with AI agents and LLM-powered experiences, aiming to transition from reactive ticketing to a proactive, AI-first support model. Key responsibilities include leading the strategy and implementation of AI agents and LLM-powered self-service tools to increase support deflection and customer satisfaction, owning platform consolidation strategies, designing onboarding frameworks, and defining/monitoring key support metrics like AI accuracy. | Agent | 7 |
| Senior Product Manager, AI Platform & Ecosystem Senior Product Manager to lead AI platform and ecosystem capabilities for Follow Up Boss (Zillow Group), focusing on integrating AI into data, workflows, and integrations to create smarter, more personalized agent experiences. The role involves defining platform strategy, enabling AI assistants and workflows, shaping context and memory for AI, and partnering with engineering and AI/ML teams. | Agent | 7 |
| Senior Product Manager, Search Intelligence Senior Product Manager for Zillow's Search Intelligence team, focusing on evolving the home search experience. The role involves defining and driving strategy for core search experiences, integrating deterministic systems with probabilistic AI systems like semantic search and agentic workflows. Responsibilities include building personalized search experiences, developing agentic features, establishing AI evaluation frameworks, and partnering with engineering and data teams to ship scalable, high-performance AI-powered consumer experiences. | Agent | 7 |
| Senior Product Manager, Social Impact Senior Product Manager for Zillow's Social Impact team, focusing on improving homeownership accessibility. The role involves company-wide social impact program leadership and product ownership for buyer readiness initiatives, including AI-driven guidance for credit improvement, savings, and assistance programs. Requires experience in product management, program leadership, and familiarity with generative AI tools. | — | 5 |
| Principal Product Manager, Connections Platform Principal Product Manager for Zillow's Connections Platform, focusing on defining strategy and roadmap for services like Leads and Switchboard Agents. The role involves shaping intelligent, agentic customer and partner experiences, leveraging AI-enabled tools for prototyping, and using data/experimentation to improve outcomes. Experience with AI-driven or agentic product experiences is required. | Agent | 5 |
| Principal Product Manager, Monetization Principal Product Manager for Monetization at Zillow, focusing on commercializing professional software products for real estate agents and brokers. This role involves defining product strategy, owning the monetization roadmap, and shaping reusable monetization capabilities across a portfolio of products. The ideal candidate will have experience with complex monetization systems, strong cross-functional influence, and AI fluency for accelerating their own work and identifying customer value. | — | 5 |
| Principal Product Manager Product Manager for Zillow's API and Integration Platform, focusing on evolving industry software into a scalable platform for customers, partners, developers, and AI-powered experiences. The role involves defining strategy, roadmap, and lifecycle for APIs, webhooks, and connectors, with a focus on enterprise onboarding, commercialization, and enabling secure, extensible AI-powered experiences. | — | 5 |
| Senior Technical Product Manager, Marketing Technology Product Manager for Zillow's Customer Data Platform (CDP) and marketing technology tools. Owns CDP roadmap, data flow, marketer discovery and usage, and platform evolution. Focuses on translating marketing needs into product decisions regarding data, tooling, and integrations. Manages stakeholder relationships, scopes work for the CDP technologist team, leads integrations, manages vendor relationships, and improves marketer workflows for data discovery, audience building, and performance measurement. Requires hands-on CDP/martech experience, ability to translate needs into capabilities, lead through influence, strong written communication, roadmap prioritization skills, understanding of data models/schemas, and experience with AI tools in their own work. | — | 5 |
| Senior Product Manager, Mortgage Experience and Manufacturing Senior Product Manager to lead AI-first product strategy for mortgage fulfillment workflows, operational tooling, and decisioning systems. The role focuses on transforming fragmented, manual workflows into scalable, intelligent, and reliable systems by combining technology, automation, and human judgment. It involves redesigning complex processes, building internal tools, defining work orchestration, and driving integrations within a regulated environment. | Agent | 5 |
| Art Director Art Director role at Zillow focusing on leading visual concepting and art direction for integrated campaigns, leveraging Generative AI tools to accelerate ideation and scale creative output. The role emphasizes cultural resonance, high-fidelity design, and collaboration within an in-house creative agency. | — | 5 |
| Designer Designer role at Zillow's in-house creative agency, Studio Z, focusing on visual concepts and executions for product and marketing experiences. The role involves crafting brand experiences, leveraging modern toolkits, and partnering with other creatives. A key responsibility is implementing Generative AI tools to visualize concepts and ideate at scale, requiring experience and interest in using these tools to accelerate the design process. | — | 5 |
| Senior Business Intelligence Analyst, Strategic Planning & Insights Senior Business Intelligence Analyst role focused on shaping strategy for Zillow's Preferred Seller business by translating complex data into clear recommendations and measurable action. This role partners across Product, Operations, Sales, Marketing, and Finance to identify growth opportunities, improve conversion and operational performance, and shape reporting, forecasting, and insights. Responsibilities include defining and tracking key metrics, owning business reporting and forecasts, leading A/B tests, uncovering trends, and working with stakeholders to build scalable datasets and analytic solutions. The role also involves designing visualizations, providing thought leadership, and mentoring junior analysts. Experience with AI-powered tools and LLMs to improve analytical workflows is mentioned as a plus. | — | 5 |
| Senior Product Manager, Accounting Product Manager for Accounting systems at Zillow, focusing on enhancing revenue recognition, audit/compliance, and enabling AI-assisted accounting operations. The role involves defining product vision, translating business needs into requirements, and driving adoption of AI/automation to improve financial operations within a highly controlled environment. | — | 5 |
| Principal Product Manager, Mortgage Operating System Principal Product Manager for Zillow Home Loans' Mortgage Operating System. This role defines the vision and strategy for a unified platform that consolidates CRM, production, and communication capabilities, aiming to improve operational work prioritization and completion. It also lays the foundation for AI capabilities like automated workflow execution, intelligent co-pilots, and voice agents, focusing on human and AI collaboration. | Agent | 5 |
| Senior Product Manager, Data Platform (Orchestration) Senior Product Manager for Data Orchestration at Zillow, focusing on defining how applications and AI agents securely and reliably access and compose data and capabilities across the enterprise. The role involves owning strategy and execution for MCP Gateway and ZG Graph, establishing access patterns, authentication, authorization, and operational excellence for foundational infrastructure that supports AI workflows. | Agent | 5 |
| Director, GTM Enablement Director of GTM Enablement for Zillow's Agent Sales organization, focusing on an AI-first enablement strategy. This role involves defining and executing enablement roadmaps, managing onboarding and training programs, optimizing the enablement tech stack (Highspot, Gong), and partnering with AI teams to identify and scale AI use cases for sales enablement. The primary goal is to improve sales productivity and revenue through AI-driven tools and methodologies. | — | 5 |
| Principal Service Designer - Zillow Home Loans This role is for a Principal Service Designer at Zillow Home Loans, focusing on shaping the customer experience for home buying and financing. The role involves leading experience strategy and service design, working across product, engineering, marketing, data science, and operations. A key aspect is building and implementing agentic AI capabilities for service design and operating standards, and exploring AI-enabled tools to enhance design practices. While AI is mentioned as a tool and a capability to build, the core function of the role is product and service design within the fintech domain, not direct AI/ML model development. | — | 5 |
| Director, Experience Design - StreetEasy Director of Experience Design for StreetEasy, leading design, research, and content design for buying, selling, and renting experiences. The role involves shaping customer experiences across platforms, partnering with leadership, and guiding the team in exploring and adopting AI-enabled workflows, including prototyping, content generation, and the design of AI-powered product experiences like personalization and recommendations. Experience designing AI-powered or algorithmically driven experiences is required. | — | 5 |
| Principal Product Designer, Rich Media Experience The Principal Product Designer will own the end-to-end design for key 3D and rich media experiences, translating cutting-edge AI and computer vision into intuitive consumer products. This role involves close collaboration with Product, Engineering, and Science to influence technical direction and deliver immersive experiences. | — | 5 |
| Manager, eCommerce Payments Manager for eCommerce Payments team at Zillow, overseeing program managers and analysts. Focuses on planning, coordination, and delivery of billing and payments initiatives, partnering with various teams. Requires strong experience in billing/payments domain, program management, and leveraging data/AI tools for decision-making. Critical to have deep familiarity with enterprise billing ecosystems and merchant services. | — | 5 |
| Marketing Senior Specialist, Media Planning This role focuses on developing and executing marketing strategies across paid channels, leveraging AI-enabled media activation and AI-driven optimization strategies to maximize media effectiveness and drive brand awareness and business impact. It involves translating business objectives into media plans, managing campaign budgets, and analyzing performance data. | — | 5 |
| Manager, Product Management Manager, Product Management for Zillow's Traffic team, focusing on SEO and Generative Engine Optimization (GEO) to grow organic visits and AI search visibility. The role involves leading a team of product managers, setting roadmap direction, driving content integration strategy, and partnering with engineering to ship changes. Emphasis on experimentation and collaboration to improve AI visibility and presence in AI model learning. | — | 5 |
| Senior Product Manager, Touring and Connections Product Manager for Zillow's touring and connections team, focusing on connecting homebuyers with agents to tour properties and facilitate the home buying process. The role involves identifying customer problems, defining product strategy, analyzing data, and coordinating across teams. Requires experience in product management, strong analytical skills, and curiosity about AI and emerging technologies for prototyping and discovery. | — | 5 |
| Principal Technical Program Manager This role is for a Principal Technical Program Manager within Zillow's Data, Engineering, Science & Analytics (DESA) organization. The TPM will own complex, cross-organizational data and AI programs, acting as a strategic advisor and execution partner to leadership. Responsibilities include translating strategy into programs, managing programs spanning analytics, data engineering, data platform, experimentation, and AI enablement, and serving as a liaison between DESA and partner organizations. The role requires deep technical program leadership, strategic thinking, and strong communication skills to drive impact at scale. | — | 5 |
| Senior Technical Program Manager, FUB Engineering Senior Technical Program Manager (P4) on the Follow Up Boss (FUB) & Partner team at Zillow. Leads cross-functional technical and product programs spanning multiple teams and quarters, focusing on large, ambiguous initiatives including platform infrastructure, AI capabilities, partner integrations, and customer experiences. Partners with Engineering and Data Science to deliver AI/ML-enabled capabilities end-to-end, including model integration, experimentation, evaluation, rollout strategies, and post-launch monitoring, while ensuring responsible AI practices and quality measurement. | — | 5 |
| Principal Technical Program Manager Principal Technical Program Manager to lead large, cross-organizational programs that modernize and scale CRM, communications, and workflow platforms, introduce AI-powered capabilities, and improve reliability and performance. The role involves strategy and execution, bridging product and engineering, driving operational excellence, and influencing senior leaders. | — | 5 |
| Manager, Data Science Manager of Data Science for Zillow's Rentals Shopping pillar, focusing on measurement, experimentation, and insight generation to drive product decisions and business growth. This role involves people leadership, setting technical direction, mentoring data scientists, and influencing senior stakeholders. | — | 1 |
| Senior Compliance Analyst, Product Implementation & Support This role serves as a compliance partner for Zillow Home Loans, translating regulatory requirements into system behavior and ensuring compliant product launches. It involves pre-launch testing, post-launch validation, analyzing data, and recommending system-level fixes. The role will leverage data analytics, automation, and AI-enabled tools to scale compliance oversight. | — | 1 |
| Business Advisor, Mid-Market, Rentals This role is a Business Advisor for Zillow's Rentals Sales Team, focusing on providing advertising solutions and business consultation to multi-family partners. The role involves executing a sales process, performing high-volume calls, utilizing Salesforce, attending industry events, and meeting revenue and retention metrics. It requires experience in B2B sales, selling to mid-market accounts, and a proven track record of exceeding sales goals. The role is customer-facing and aims to drive client success and book growth. | — | 0 |
| Support Consultant This role provides frontline customer support for Zillow's media and listing experience products, troubleshooting technical issues, educating customers, and gathering feedback for product improvement. It involves managing customer interactions across phone, email, and chat, meeting service level agreements, and documenting issues. | — | 0 |
| Fraud Operations Consultant, Rentals This role investigates listing-related issues and customer concerns for Zillow's national brands, providing a human review for issues software cannot resolve. The consultant will also identify trends, suggest resolutions, and provide feedback to product and engineering teams. Experience in fraud operations on an e-commerce platform and strong data analytic skills are required. | — | 0 |
| Support Consultant, Showingtime This role is a customer support consultant for Zillow's ShowingTime product, focusing on resolving customer inquiries, implementing support strategies, and promoting products. It involves direct customer interaction via phone, email, and chat, requiring strong communication and problem-solving skills. The role is not AI-development focused but rather uses existing tools to support real estate agents using Zillow's software. | — | 0 |
| Business Advisor, SMB, Rentals This role is for a Business Advisor focused on SMB clients in the rentals sector, driving growth and retention through sales, customer service, and business consultation. The role involves managing existing client portfolios, identifying new opportunities, and meeting revenue and activity KPIs. It requires expertise in Zillow Rentals products, high-volume calls, CRM utilization, and consultative selling techniques. | — | 0 |
| Support Consultant, ShowingTime This role is a Customer Experience Consultant for ShowingTime, a Zillow company, focused on providing customer support for real estate solutions. Responsibilities include resolving inquiries, learning products, using support tools, documenting cases, and promoting services. The role requires strong communication, problem-solving, and customer-focused skills, with a minimum of 1 year in customer service. | — | 0 |
| Principal Product Manager, Renter Transactions & Partner Integrations The Principal Product Manager for Renter Transactions & Partner Integrations will lead Zillow Rentals' messaging product strategy, collaborate on partner strategy, and lead external integration efforts. This role requires deep product expertise and a proven track record of delivering effective, scaled partner integrations, focusing on a seamless lead-to-lease experience and enabling deep partner interactions. | — | 0 |
| Enterprise Sales Director Enterprise Sales Director role focused on selling Zillow's broker-facing solutions to top brokerages and franchisors. Responsibilities include full-cycle sales, from prospecting and solution design to close, renewal, and expansion. Requires 10+ years of enterprise software sales experience, with a strong track record in the real estate brokerage industry. | — | 0 |
| Loan Officer Development Program (Overland Park, KS) This role is for a Loan Officer Development Program within Zillow Home Loans' Premier Team, focusing on helping homebuyers navigate the mortgage process. Responsibilities include supporting the end-to-end loan origination process, managing leads, and providing customer service to borrowers and real estate agents. The program includes SAFE licensing preparation and aims for participants to transition into a Loan Officer role within 4 months. | — | 0 |
| Mortgage Disclosure Analyst This role focuses on ensuring the accuracy and compliance of mortgage disclosures, specifically the Closing Disclosure (CD), within Zillow's Post-Closing team. It involves reconciling final loan documentation, maintaining records in the Loan Origination System (LOS), and adhering to regulatory timelines. The position requires a strong understanding of mortgage compliance regulations and detail-oriented work to provide customers with a complete and accurate record of their loan. | — | 0 |
| Connections Specialist This role is a Connections Specialist at Zillow, focused on improving the customer experience in buying, selling, and financing homes. The role involves interacting with customers to understand their needs, connecting them with Zillow products and professionals, and achieving sales targets. It requires strong communication, interpersonal, and problem-solving skills, with experience in customer service, sales, or account management. Familiarity with the real estate industry is a plus. | — | 0 |
| Loan Officer Development Program (Seattle, WA) This role is for a Loan Officer Development Program within Zillow Home Loans, focusing on mortgage origination, lead management, and customer engagement. The program aims to train individuals to become Loan Officers within 4 months, requiring them to obtain a SAFE Mortgage Loan Originator license. The role involves supporting the end-to-end loan process, managing leads, and collaborating with borrowers and agents. | — | 0 |
| Loan Officer Development Program (Irvine, CA) This role is for a Loan Officer Development Program within Zillow Home Loans' Premier Team. The program focuses on helping homebuyers navigate the mortgage process, providing support for loan origination, lead management, and customer engagement. The goal is to transition participants into Loan Officer roles within four months, requiring them to obtain a SAFE Mortgage Loan Originator license. | — | 0 |
| Senior Specialist, Strategic Operations This role focuses on strategic operations within Zillow's Industry Affairs team, primarily involving outreach to industry partners (brokers, MLSs, agents) to secure agreements, retain existing ones, acquire new content, and drive adoption of Zillow products and services. It also involves conducting presentations, webinars, and training, attending industry events, and collaborating with internal teams. The role is customer-facing and aims to evangelize Zillow's value proposition. | — | 0 |
| Loan Officer Development Program (Plano, TX) This role is for a Loan Officer Development Program within Zillow Home Loans' Premier Team. The program aims to train individuals to become Loan Officers within 4 months, focusing on mortgage origination, lead management, and customer engagement. Responsibilities include supporting the loan process, managing leads, and providing customer service to borrowers and real estate agents. The role requires obtaining a mortgage loan originator license. | — | 0 |
| Loan Officer Development Program (Chicago, IL) This role is for a Loan Officer Development Program within Zillow Home Loans' Premier Team, focusing on helping homebuyers navigate the mortgage process. It involves gaining hands-on experience in mortgage origination, lead management, and customer engagement, with the goal of transitioning into a Loan Officer role within 4 months. The position requires obtaining a SAFE Mortgage Loan Originator license. | — | 0 |
| Senior Business Intelligence Manager This role is for a Senior Business Intelligence Manager at Zillow, focusing on building trusted data foundations, reporting, and insights for customer experience operations. The role involves owning enterprise metrics, analytics foundations, and BI patterns to support AI-enabled operations and end-to-end customer experience measurement. Key responsibilities include designing and building BI datasets, defining enterprise metrics, partnering with Data Engineering and Analytics, and ensuring data quality for downstream AI use cases. The role emphasizes ownership of the BI lifecycle and influencing BI maturity across the organization. | — | 0 |
| Senior Strategic Sourcing Manager This role is for a Senior Strategic Sourcing Manager at Zillow, focusing on developing and executing sourcing strategies for high-impact categories, managing spend and supplier relationships, and driving cost savings and innovation. The role involves contract negotiation, market research, supplier engagement, and collaboration with internal teams and executive leadership. It is not directly related to AI/ML development. | — | 0 |
| Strategic Sourcing Manager Strategic Sourcing Manager role focused on People/HR technology and related services, managing a $25M+ annual portfolio. Responsibilities include leading sourcing events, negotiations, supplier governance, risk management, and cost optimization. Requires experience in strategic sourcing, RFx processes, and contract management platforms. | — | 0 |
| Remote Mortgage Loan Officer (New Hampshire) This role is for a Mortgage Loan Officer at Zillow Home Loans, focusing on originating purchase mortgage loans. The role involves guiding borrowers from initial contact to closing, managing a pipeline, and ensuring compliance with regulations. It operates within Zillow's FinTech division and utilizes the company's technology and platform to facilitate the mortgage process. The position offers two specialized paths: a high-volume, lead-driven phone-based environment or a consultative, market-based model focused on building agent partnerships. The role requires strong sales, client service, and pipeline management skills, along with adherence to performance metrics and regulatory requirements. Experience with CRM and LOS systems is necessary. Voiceprints will be collected for operational and compliance purposes. | — | 0 |