Apple

The Conversational System Manager will lead a team of product managers and conversational designers to develop and manage conversational AI experiences for Apple Store Online in China. This role involves strategic planning, cross-platform design, stakeholder collaboration, and performance measurement, with a focus on delivering intuitive, brand-aligned AI interactions that enhance customer experience and drive business outcomes.

The Apple Retail team is seeking an exceptional Digital Account Manager to craft and own the strategy of developing emerging third party partnerships and driving transformative growth in one of Retail’s most critical markets. In this role, you will leverage a deep understanding of retail trends, consumer insights, e-commerce platforms and the unique dynamics of Greater China to develop and execute impactful strategies that accelerate growth and innovation for Apple Retail. This role requires a highly motivated individual who can develop and execute strategic plans, oversee key projects, and identify new growth opportunities. The ideal candidate will possess strong commercial acumen, excellent relationship management skills, and a deep understanding of digital platforms, customer experience, and business growth levers.

Program Manager for Manufacturing Design at Apple, responsible for guiding process development, operations, and quality teams to build extraordinary products. Requires strong program management fundamentals, leadership, and experience in high-volume manufacturing and supply chain management.

Program Manager for Manufacturing Design at Apple, responsible for guiding process development, operations, and quality teams to build extraordinary products. Requires strong program management fundamentals, leadership, and experience in high-volume manufacturing and supply chain management.

Manager/Senior Manager, Commercial Legal - Retail and Online Stores for Apple's APAC region, leading a team to support Apple Retail's business objectives, advising on legal, operational, and PR issues related to consumer protection, sales practices, data privacy, and consumer safety.

Lead a retail customer care livestream team at Apple, focusing on performance, development, and delivering a magnificent digital customer experience. Responsibilities include managing teams, defining metrics, implementing operational strategy, driving operational excellence, and fostering a positive work environment. Requires strong leadership, cross-functional collaboration, and experience in livestream, broadcast production, or consumer tech.

This role is for a Platform Marketing Campaign Manager on the Apple Store Online team, focusing on driving Greater China retail campaigns and shaping storytelling on key platforms. The manager will design and execute innovative campaign strategies, blend commercial marketing expertise with social knowledge, and build meaningful connections with the audience to create omni-channel experiences.

Apple is seeking a Senior Creative - Writer to join their WW Apple Retail Engagement, Marketing & Merchandising (REMM) team in Shanghai. This role focuses on creating content for digital platforms in China, turning concepts into realities, and exploring new technologies to enhance customer and team experiences. The ideal candidate will be a multi-skilled creative, writer, and creator with experience in social and brand content, storytelling, and video production.

Integrated Creative Producer for Apple Retail Engagement, Marketing & Merchandising (REMM) team in China. Responsible for executing video productions, from concept to delivery, for high-volume, fast-turn, culturally relevant social content. Requires strong cross-functional partnership, project management, and understanding of live-action and post-production.

Product Marketing Manager for Apple Watch & AirPods in Greater China, responsible for driving adoption, go-to-market success, product launches, positioning, and business growth. This role involves deep customer understanding, market analysis, and collaboration with global and local teams to translate technical features into consumer benefits.

Product Marketing Manager for Social & Live Commerce in China, responsible for driving Apple's product narrative and go-to-market success on social platforms like Douyin and WeChat. This role involves shaping content strategies, developing messaging toolkits, and analyzing performance to drive brand affinity and business growth.

This role is a Program Manager for Apple Store Online, focusing on strategizing, planning, and managing the launch of Apple products and programs worldwide. The goal is to ensure a magical and personal digital shopping experience for customers, aligning people, processes, and technologies for successful product launches and exceptional customer experiences. The role involves cross-functional collaboration, managing detailed plans, and driving change management.

This role is for an Engineering Project Manager focused on regulatory compliance for data transfer and AI initiatives in Greater China. The EPM will manage project lifecycles, coordinate cross-functional teams (Engineering, Privacy, Legal, GA), and support filings for Apple Intelligence, including generative AI safety assessments. The role requires strong project management, analytical skills, and bilingual proficiency in English and Mandarin.

This role is for a Digital Merchandising Manager on the Apple Store Online team, responsible for delivering a magical, personal digital experience for customers. The manager will lead strategy, development, and execution of regional merchandising and storytelling initiatives, optimizing the e-commerce experience and driving strategic growth. Key responsibilities include leading and mentoring a team, defining digital merchandising plans, driving cross-functional alignment, analyzing store performance, and understanding the customer journey.

This role focuses on managing marketing communications with indirect channel partners in Greater China, developing and executing integrated campaigns for Apple products and services. It involves building relationships, identifying market trends, and overseeing fiscal planning to maximize impact.

This role is for an Internal Engagement Lead in Apple Retail, managing a team of regional internal engagement program managers. The focus is on developing and delivering programs, campaigns, and initiatives to engage Apple Retail's customers and teams with Apple's products and services. The role involves leading a team, developing content strategy, driving workforce engagement plans, and ensuring effective communication and storytelling to support retail teams in delivering excellent customer experiences. It requires managerial experience, expertise in communication and learning plans, and navigating large cross-functional organizations.

This role is for a Retail Finance Analyst in Shanghai, focusing on evaluating promotional investments, forecasting business performance, and providing financial insights to support revenue growth and margin optimization. It involves cross-functional collaboration with various retail and finance teams.