Capital One

This role is for a Café Ambassador at Capital One in Hollywood, Los Angeles. The primary responsibilities involve engaging with customers, guiding them through digital banking tools and services, and acting as a brand advocate. The role emphasizes community building, customer experience, and problem-solving within a regulated environment, rather than traditional sales. It requires a high school diploma and at least one year of retail, sales, or customer service experience.

This is a new graduate role in Process Management at Capital One, focusing on improving business processes, implementing Lean/Green Belt methodologies, and leveraging data to enhance customer experiences. The role involves collaborating with various departments, including data scientists, and applying leadership skills for product launches and continuous improvement initiatives. It requires a degree in Engineering, Commerce, or Business Administration and familiarity with process improvement tools.

Product Manager role focused on enhancing Capital One's credit card ecosystem to support a dynamic, multi-user platform, enabling collaborative financial products and optimizing customer experiences through technology.

Market Leader for Business Cards & Payments in Northern California & Oregon, responsible for leading a team of sellers, achieving revenue and financial objectives, and ensuring compliance with regulatory guidelines. This role focuses on sales leadership, team development, and strategic planning within the fintech domain.

This role provides operational support for direct connect processors in the network, managing client relationships, leading operational projects, resolving escalated customer issues, managing risk, and ensuring compliance with operating rules and regulations within the financial services and payments industry.

Product Manager role focused on a Decisioning Platform within Capital One, a fintech company. The role involves reimagining the status quo, finding value creation opportunities, and driving customer experiences through technology. It requires proficiency in human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership.

Senior Associate Product Manager for Mainstreet Card Data and Decisioning group, focusing on acquisitions and customer management decisioning for credit cards. The role involves driving growth through real-time, personalized card offers and experiences, partnering with business, tech, design, and platform teams. Responsibilities include supporting data strategy, building relationships, prioritizing work, troubleshooting issues, and contributing to the roadmap for new decisioning capabilities. The role emphasizes human-centered, business-focused, technology-driven, and transformational leadership approaches.

Sales Manager for Capital One Auto Finance, focusing on building relationships with dealerships, driving adoption of lead-generation products and lending solutions, and providing training. This role is primarily sales-focused within the fintech domain.

Product Designer, Principal Associate Level at Capital One, focusing on creating meaningful product experiences that build the brand and drive business advantage. The role involves leveraging design expertise across interaction, visual, and service design, championing the customer, understanding business strategy, and collaborating with cross-functional partners. It requires problem-solving skills informed by emerging technologies and data capabilities, and strong communication skills to present work and articulate design decisions.

Project Manager for Debit Operations Network Releases at Capital One, focusing on the operational implementation of network mandates, ensuring smooth transitions, and supporting partner integration within the global payments landscape.

This role is a Compliance Advisory Specialist focused on Anti-Money Laundering (AML) within Capital One's financial services domain. The primary responsibilities involve providing compliance advice to business lines, ensuring adherence to laws and regulations, and managing compliance risks. It is a second-line of defense role within the Compliance Management Program framework. The position requires experience in AML compliance or risk management and offers a salary range between $109,900 and $137,900 depending on location.

This is a strategy consulting associate role at Capital One, focused on developing problem-solving and leadership skills. Associates work on project teams supporting senior leaders on critical business issues, with rotations into different business lines. The role emphasizes developing consulting skills, understanding technology and the financial services industry, and fostering critical thinking and communication.

Lead Relationship Manager role in the fintech domain, focusing on strategic client management within the Discover Global Network to overcome acceptance objections. Responsibilities include strategic growth, business development, relationship management, client portfolio management, risk & compliance, and market analysis. Requires strong negotiation and communication skills, deep knowledge of the payments industry, and entrepreneurial drive. Basic qualifications include 4+ years of experience in business development, sales, strategy, or relationship management within financial services or payments.

This role is a Strategic Consultant and Customer-Centric Partner to auto dealers, focusing on the Capital One Sales Process and expanding the Navigator Platform subscriber base. It involves providing consultative expertise, training enablement, specialized expertise during pitches, and owning the customer adoption and retention lifecycle, including seamless setup, expert training, and strategic ROI conversations. The role requires educating and gaining buy-in from auto dealer stakeholders to maximize technology and process value, impacting the company's bottom line. It emphasizes process improvement, strong interpersonal skills, analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment. The individual must excel at training/driving tool adoption, deeply understand the product, and troubleshoot technical issues.

Executive Assistant for a Financial Services Sales team at Capital One. Responsibilities include managing calendars, arranging meetings, handling calls, organizing travel, and mentoring administrative professionals. Requires strong organizational, communication, and problem-solving skills, with a high level of integrity and discretion. Experience with Microsoft Office or Google Suite is necessary.

Relationship Manager for Capital One Auto Finance, focusing on cultivating dealer relationships, providing customer service, and supporting sales managers. Responsibilities include managing dealer partnerships, handling underwriting and funding issues, analyzing territory production, and making outbound/inbound calls to achieve sales goals.

Strategic Business Director to lead Capital One's Corporate Card Analytics and drive Brex integration strategy. Architect the target operating model for this critical partnership, turning complex portfolio data into a cohesive, long-term roadmap. Drive enterprise-wide consensus and scale tech-forward financial ecosystems in business to business payments transformation.

Senior Manager, Global Talent Marketing & Insights role at Capital One, focusing on leading a team to develop and execute global strategic marketing plans, talent research, and brand activation. Responsibilities include team leadership, stakeholder management, program management, establishing global guidelines, overseeing country onboarding, ensuring brand consistency, developing marketing strategies, executing full-funnel campaigns, optimizing campaigns, overseeing brand health surveys, and using insights to inform marketing strategies.

Business Manager role focused on strategy and analytics within Capital One's Emerging Payments organization. Responsibilities include developing business and product strategies, leading analytics, managing marketing efforts, driving credit risk improvements, and overseeing project execution. Requires strong analytical, strategic, and leadership skills, with experience in financial services and quantitative fields.

This role is for a Full Time Branch Ambassador at Capital One, focusing on providing exceptional customer service, building relationships, and assisting clients with digital banking tools and financial goals. It involves executing transactions with accuracy, maintaining compliance, and acting as a hospitality lead within a banking environment.

This role is for a Full Time Branch Ambassador at Capital One, focusing on providing exceptional customer service, building relationships, and assisting clients with digital banking tools and financial goals within a branch environment. It emphasizes hospitality, tech fluency, accuracy, and adaptability, with a focus on compliance and regulatory standards.

Product Manager role at Capital One focused on driving innovative customer experiences through technology within the fintech domain. Requires experience in product management and a quantitative degree.

Product Manager role focused on the operational readiness of an enterprise platform within a fintech company. The role emphasizes human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership.

Senior Director, Head of International Network Compliance (EMEA) for Capital One's global payments network business, focusing on maintaining and evolving the compliance risk management function, advising on complex compliance issues, interacting with regulators, and building a team of compliance professionals. Requires deep experience in payments risk, team leadership, and regulatory management within a complex finance organization.

Product Manager for Capital One's Enterprise Financial Ledger platform, focusing on the System of Record for Financial Accounts and Transactions. The role involves strategy, execution, stakeholder management, and roadmap development for a core platform powering financial products.

Business Manager for Retail Bank CD Strategy focused on deposit growth, customer retention, product strategy, and pricing optimization within a financial services context. Collaborates with Finance, Marketing, and Product teams to execute strategy, enhance customer experience, and drive profitability. Involves dynamic pricing, trend analysis, and forecasting enhancements by collaborating with Data Science and Forecasting teams.

This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and assisting clients with digital banking tools and financial goals within a branch setting. It involves cash handling, compliance with regulations, and educating customers on mobile and digital banking services. The role emphasizes relationship-building and a human-centric experience, rather than traditional sales quotas.

This role supports the development, testing, and oversight of control environments for customer, multilingual, and digital accessibility programs. It involves establishing governance frameworks, ensuring compliance with accessibility standards, and driving risk mitigation through control design and execution. The position manages projects to document and implement controls in a Control Management System, handles control management during risk assessments, and ensures timely remediation activities. The ideal candidate has strong analytical skills, attention to detail, and experience in process improvement within an agile environment.

Project Manager for Capital One's Climate & Geopolitical Risk team within Enterprise Risk Management. Responsibilities include program governance, reporting, stakeholder management, policy updates, and managing audit/regulatory interactions. Requires Bachelor's degree and 5 years of Project Management or Financial Services consulting experience. Preferred qualifications include audit/risk management experience and knowledge of risk management lifecycles.

Part-time Branch Ambassador role at Capital One focused on customer service, hospitality, and basic financial transactions within a branch setting. The role involves assisting customers with digital tools, processing transactions accurately, and adhering to compliance and regulatory standards.

Project Manager for Capital One's Travel team, focusing on delivering strategic travel initiatives and managing large-scale marketing and product rollouts. This role requires strong organizational, communication, and problem-solving skills to partner with Product Managers, Business Analysts, and cross-functional teams (Tech, Design, Marketing, Risk, Legal, 3rd party partners). The role involves being the ultimate project owner, coordinating execution, managing dependencies, stakeholder management, status reporting, process stewardship, and testing support.

This role is for a Sr. Manager of Creative Consumer and Brand Awareness in the Auto division, focusing on directing the strategy, development, and execution of creative assets across the customer's auto buying journey. The position involves leading creative teams, managing talent, building partnerships, and influencing marketing strategy to create effective creative that drives results and enhances brand recognition. The role requires deep marketing and creative knowledge, an understanding of advertising and marketing trends, and experience with social media marketing and major social platforms.

Product Management Director role focused on enterprise B2B software and platforms for financial institutions, emphasizing strategy, development, and delivery of next-generation products. The role requires strong analytical, leadership, and communication skills, with experience in data management or data protection being a plus.

This role is for a Full Time Branch Ambassador at Capital One, focusing on providing exceptional customer service in a banking environment. Responsibilities include executing cash transactions with accuracy, educating clients on digital banking tools, identifying customer needs, and leading hospitality efforts. The role emphasizes a hospitality heart, tech fluency, precision, adaptability, and curiosity. It is a customer-facing role within the fintech domain, focused on delivering a human-centric banking experience.

Market Manager for Capital One's banking branch, responsible for leading a team of Ambassadors, managing talent and resources across multiple branches, fostering customer relationships, building community alliances, and driving continuous improvement in the branch experience. Requires strong leadership, customer service, sales, and people management skills.

This role is for a Part Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and assisting clients with digital banking tools and financial solutions. It involves executing cash transactions accurately, maintaining compliance with regulatory standards, and educating customers on mobile and digital banking services. The role emphasizes relationship-building and providing a human-centric experience in a banking environment.

This role is for a Branch Ambassador at Capital One, focusing on customer service, hospitality, and guiding clients through digital banking tools. It involves transaction processing, educating customers on mobile and digital platforms, and identifying financial needs. The role emphasizes a customer-centric approach and adherence to regulatory standards within a banking environment.

This role is for a Part Time Branch Ambassador at Capital One, a fintech company. The primary responsibilities include executing cash transactions with accuracy, educating clients on digital banking tools, identifying client needs to offer appropriate solutions, and providing a high level of hospitality. The role emphasizes customer service, tech fluency, attention to detail, and adaptability. It is not an AI-focused role but involves promoting and assisting customers with digital banking tools.

This role is for a Part Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and educating clients on digital banking tools. It involves executing cash transactions with accuracy, maintaining compliance, and acting as a first-line consultant to help clients achieve their financial goals. The role emphasizes a hospitality heart, tech fluency, precision, and adaptability, within a regulated fintech environment.

This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and guiding clients through digital banking tools and financial solutions. It involves executing transactions with accuracy, maintaining compliance, and building relationships within a community hub environment. The role emphasizes a customer-centric approach over traditional sales quotas.

This role is a customer-facing position in a bank branch, focused on providing hospitality, assisting customers with digital banking tools, and identifying their financial needs. It involves executing cash transactions accurately and adhering to regulatory standards.

This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and assisting clients with digital banking tools and financial goals within a branch setting. It emphasizes accuracy in transactions, compliance with regulations, and building relationships, rather than traditional sales.

Part-time Branch Ambassador role at Capital One focused on customer service, hospitality, and assisting clients with digital banking tools and financial goals. Responsibilities include executing cash transactions accurately, educating clients on mobile banking, and identifying needs to pair with banking solutions. Requires a hospitality mindset, tech fluency, precision, adaptability, and curiosity. This is a customer-facing role in a banking environment.

This role is focused on process management and change leadership within Capital One Canada's outsourced contact centers. The primary responsibility is to ensure agent readiness and an optimal customer experience by refining and implementing business changes, including regulatory, strategic, and technology updates. The role involves collaborating with various stakeholders, developing strategies, and reporting to senior leadership. While the company uses AI in recruitment, this specific role is not directly involved in building or deploying AI/ML models.

This role is for a Part Time Branch Ambassador at Capital One in Southampton, NY. The primary responsibilities include executing cash transactions, educating clients on digital banking tools, identifying client needs, and providing hospitality. It requires a customer-centric approach, tech fluency, precision, and adaptability. The role is focused on customer service and financial guidance within a banking environment, not on AI/ML development.

This is an associate-level Business Analyst role within a two-year rotational program at Capital One. The program is designed to accelerate career growth by providing hands-on experience in two distinct roles, focusing on analytical and strategic skills, and leveraging technology like SQL and Python. The role involves impacting business challenges, launching new products, crafting strategy, and analyzing business impacts within the financial services sector.

Lead Enterprise wide or Division wide initiatives with cross-functional bank operations impact by providing strategic direction to stakeholders. Build relationships with cross-functional project stakeholders to provide strategic and tactical thought partnership to hold accountability and effectively drive project delivery. Work autonomously to proactively design and evolve project plans, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment. Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements. Leverage problem solving and influencing skills to ensure project plans deliver on intent. Document projects appropriately to storytell the journey of the project, ensuring decision points and issues are historically preserved. Identify potential risks and process breakdowns, document issues, and drive them toward remediation. Exhibit outstanding influencing and results oriented skills to effectively drive project / program efforts. Serve as a formal or informal mentor to junior PMs; share subject matter expertise and model the "Differentiator" behaviors of the PMO competency model, raising the quality of work for all project managers in the organization. Have excellent verbal and written communication skills (compelling, clear, concise) in multiple formats (agendas, minutes, status), in order to share status, risks, wins, and escalate issues to core project team members, stakeholders, and executives/sponsors. Demonstrate exceptional stakeholder management skills, with the ability to influence at all levels of the organization. Showcase proven ability to manage multiple complex initiations simultaneously, with a track record of delivering on time.