Currently tracking 241 active AI roles, down 22% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 96 new AI-related roles. That is a -26% change versus the prior 30 days (130 → 96).
| Title | Stage | AI score |
|---|---|---|
| Product Manager - Card Team Product Manager role focused on reimagining the status quo and driving innovative customer experiences through technology within Capital One's Card teams. Requires proficiency in human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 0 |
| Principal Associate, Project Manager- Small Business Bank Marketing Project Manager for Small Business Bank Marketing, responsible for error-free delivery of marketing campaigns and customer servicing communications via email and direct mail. Requires understanding of Capital One's Small Business Bank products and collaboration with various internal teams (Business Analysts, Brand Associates, Data Analytics, PR, Legal, Compliance, Risk). | — | 0 |
| Senior Associate, Project Manager- Small Business Bank Marketing Project Manager for Small Business Bank Marketing, responsible for error-free delivery of customer communications (email, direct mail) and marketing campaigns. Involves partnering with various internal teams, managing project plans, and ensuring brand consistency. |
| — |
| 0 |
| Senior Risk Associate, Investigations Quality This role focuses on improving the quality of Anti-Money Laundering (AML) investigations within a financial institution. It involves root cause analysis, developing data-driven recommendations, and collaborating with stakeholders to enhance investigation processes. While the role mentions embracing new technologies like AI, its core responsibilities are in process improvement and risk management within a regulated financial environment, not in building or deploying AI models. | — | 0 |
| Senior Associate, Product Management - US Card Recoveries: Foundational Data Capabilities Lead Product Manager role focused on migrating existing clients to a new 'Modern Core' data infrastructure, refining a data product, and defining foundational data capabilities for the Recoveries business. This involves partnering with stakeholders to implement controls and gather requirements for new product launches on the modernized platform. | — | 0 |
| Manager, Process Management, Workforce Management(Hybrid) This role is for a Manager, Process Management within Workforce Management at Capital One, focusing on optimizing contact center operations through supply/demand analysis, staffing, scheduling, and process improvement. It involves leading a team, stakeholder management, and influencing strategy, but does not involve direct AI/ML model development or deployment. | — | 0 |
| Senior Risk Specialist | Retail Bank This role is for a Senior Risk Specialist in Capital One's Retail Bank, focusing on the control testing program. The specialist will assess control activities, recommend enhancements, identify and remediate gaps, and validate remediation efforts. The role requires strong analytical, problem-solving, and communication skills, with a focus on risk and control mindset within a regulated financial services environment. | — | 0 |
| Risk Manager This role is for a Risk Manager within Capital One's Enterprise Risk Management (ERM) team, specifically in the Corporate Policy Office (CPO). The primary focus is on establishing and executing a sustainable policy program to govern and improve the quality of policy documents across the enterprise. The role involves partnering with stakeholders, developing and implementing processes, and ensuring adherence to enterprise policy requirements. Key responsibilities include contributing to policy program development, communication, editing, review, adherence monitoring, and developing training materials. The role requires experience in audit, quality assurance, or risk management, process/project management, and client interaction. While the company is in the AI space, this specific role is focused on policy and risk management, not direct AI/ML development. | — | 0 |
| Product Manager Product Manager role at Capital One, focusing on reimagining customer experiences through technology. Requires experience in Product Management and a quantitative Bachelor's or Master's degree/MBA. Emphasizes human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 0 |
| Manager, Data Analysis - Human Resources This role is for a Manager, Data Analysis in Human Resources at Capital One. The primary focus is on driving strategy through analytical skills, building and validating models, and working with large datasets. The role involves leading a team of analysts, improving operational efficiencies, and conducting various types of data analysis. A strong Business Intelligence background is preferred. | — | 0 |
| Work From Home - Senior Complaints Coordinator - FDO Escalations - Fraud Account Management Investigations Solutions (FAMISE) This role is for a Senior Complaints Coordinator focused on fraud account management investigations and solutions within Capital One's Customer Operations. The primary responsibilities include advocating for customers, resolving issues in alignment with compliance and regulatory requirements, investigating customer concerns, implementing process improvements, and reporting trending issues. The role also involves guiding and supporting other customer service advocates. It requires experience in customer service, fraud, and financial industry regulations. | — | 0 |
| HR Help Center Coordinator Provides functional support in the HR Help Center, processing associate concerns and inquiries via HRIS and Case Ticketing tools, and coordinating/assigning Tier 2 cases. Assists with special projects and people development. | — | 0 |
| Senior Manager, Project Management - Global Payment Network - Global Pricing Senior Manager of Project Management for Global Pricing within Capital One's Global Payment Network. This role focuses on developing and executing international pricing strategy for infrastructure and solutions, managing pricing capabilities, release planning, and stakeholder engagement to drive revenue growth and ensure operational excellence. The position involves leading a team of project managers and overseeing complex projects in a dynamic environment. | — | 0 |
| Manager, Product Management - Prometheus Financial Core (PFC) Product Manager responsible for platform reliability strategy, defining availability standards (SLOs/Error Budgets), driving engineering partnerships for resilience, and managing stakeholder/risk for a cloud-native bank's infrastructure. | — | 0 |
| Manager, Product Manager, Payment Platforms Product Manager for Payment Platforms at Capital One, focusing on increasing adoption, scaling, and standardizing payment experiences. The role involves collaborating with partners to reimagine payment experiences, leveraging technology and data to redefine customer interactions with their money. Requires experience in product management, translating business strategy into digital products, and working with cross-functional teams. | — | 0 |
| Principal Risk Associate This role focuses on establishing and executing a sustainable policy program within Enterprise Risk Management, aiming to govern and improve the quality of policy documents across the organization. The Principal Risk Associate will partner with stakeholders to develop, implement, and drive adherence to the program, acting as a liaison between business areas and the Corporate Policy Office. Key responsibilities include reviewing policy documents, conducting effective challenge, monitoring adherence, analyzing policy management data, and developing training materials. The role requires strong skills in customer focus, results focus, problem solving, and communication, with experience in audit, quality assurance, or risk management, and process/project management. | — | 0 |
| Café Ambassador - Anacostia This role is for a Café Ambassador at Capital One, focusing on bridging digital innovation with human connection in a community hub environment. The ambassador will engage with guests, advocate for Capital One's products and services through genuine conversation, guide customers through the digital ecosystem, host financial health events, and resolve issues in alignment with compliance and regulatory requirements. The role emphasizes customer experience over traditional sales goals and requires flexibility and adaptability. | — | 0 |
| Sr Business Analyst - Anti-Money Laundering This role is for a Sr. Business Analyst focused on Anti-Money Laundering (AML) within Capital One. The primary responsibilities involve analyzing macroeconomic trends, defining criteria for identifying suspicious transactions, optimizing investigative processes, developing business KPIs, and driving decisions across various program functions. The role requires strong analytical, problem-solving, and communication skills, with experience in quantitative fields and business analysis. While the company uses models to detect risky behavior, this role is not directly involved in building or deploying AI/ML models. | — | 0 |
| Business Manager, Anti-Money Laundering Business Manager for Anti-Money Laundering (AML) at Capital One. This role involves analyzing macroeconomic trends, identifying suspicious transactions, optimizing investigative processes, and managing business KPIs/KRIs. The manager will also develop business strategies, potentially manage analysts, and collaborate with various departments. Requires strong analytical, leadership, and communication skills, with experience in financial services and quantitative fields. | — | 0 |
| Principal Associate, Commercial Bank Marketing Strategist This role is for a Principal Associate, Commercial Bank Marketing Strategist at Capital One. The primary focus is on developing and executing B2B marketing strategies and campaigns across multiple channels for commercial banking prospects and clients. Responsibilities include building relationships with business partners, creating integrated multi-channel strategies, managing projects, establishing campaign metrics, and collaborating with cross-functional teams. The ideal candidate has experience in B2B marketing, digital channels, and leveraging data and marketing technology. | — | 0 |
| Manager, Project Management - Network Innovation Engagement Manager This role is for a Project Management Manager focused on Network Innovation within Capital One, a financial services company. The manager will lead innovation engagements from inception to execution, managing project plans, stakeholders, risks, and project teams. The role requires experience in project management and people management, with a preference for experience in the payments or financial services industry. | — | 0 |
| Sr. Manager, Compliance Advisor The Compliance Advisor performs a key risk management role (second line of defense), to help ensure corporate initiatives and lines of business processes comply with applicable laws and regulations. This role supports the line of business by providing input on Philippine business regulatory requirements, guidance on business policies, standards, and procedures, developing and leading department training, providing compliance advice on complex projects, providing guidance on controls over Philippine regulatory requirements and line of business monitoring of those controls, and reviewing business controls and providing guidance on identified risks. | — | 0 |
| Manager, Product Management, Decisioning Platform Product Manager role focused on a Decisioning Platform within Capital One's fintech domain. The role involves reimagining the status quo, finding value creation opportunities, and driving customer experiences through technology. It requires proficiency in human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 0 |
| Senior Associate, Product Management, Decisioning as a Service Product Manager for Capital One's Fractal decisioning platform, focusing on building new features for onboarding business customers and strategies. The role involves product and platform thinking to manage competing customer needs within a large-scale decisioning system that drives significant company revenue. | — | 0 |
| Senior Manager, Product Management- Student and Grads Product Program Product Manager for Capital One's Student and Grads Development Program, responsible for defining vision, strategy, roadmap, and OKRs. This role will leverage data and user research to improve the program and explore/roll out internal AI-driven tools. Requires experience in Product Management and a quantitative degree. | — | 0 |
| Senior Manager, Product Management, DPI Product Manager for Capital One's GraphQL layer, focusing on real-time data access. Requires strong execution, communication, technical fluency, and backlog management skills. Experience in platform product management or API domains is preferred. | — | 0 |
| Sr. Manager, Product Management- Business Experiences (Business Cards & Payments) Senior Product Manager role focused on reimagining the mobile account servicing experience for small business customers, driving strategy, roadmap, and delivery of solutions for spend management. The role also involves shaping product management practices, fostering innovation, and mentoring talent within the Business Cards & Payments team at Capital One. | — | 0 |
| Senior Director Product Design, Card Platforms and Data team. Senior Director of Product Design for Capital One's Card Platforms and Data team, focusing on associate-facing platforms that support the card business. The role involves leading a cross-disciplinary design team, collaborating with research, product, and tech leadership, identifying high-leverage opportunities, and driving high-impact design projects to achieve experience excellence and business outcomes. Key responsibilities include overseeing design practice maturity, leading human-centered and business-focused initiatives, problem-solving, fostering collaboration, and communicating effectively with executive stakeholders. Requires extensive experience in leading product design teams and managing managers, with a strong portfolio showcasing leadership, process, results, and impact. | — | 0 |
| Manager, Product Manager- Global Payment Network Product Manager for an Observability Platform within Capital One's Global Payment Network organization. This role defines the strategy and roadmap for systems providing visibility into application performance, infrastructure health, and user experience, partnering with business, technology, and support teams to deliver telemetry capabilities. The goal is to support payment network uptime, transaction integrity, and partner SLAs, enabling proactive issue detection and resolution. The role emphasizes reliability, cost efficiency, and developer experience, driving adoption and measuring success through improved system resilience and operational excellence. | — | 0 |
| Relationship Manager, Business Cards & Payments - Acquisitions (Irvine, Huntington Beach, Corona) Relationship Manager for Capital One's Business Cards & Payments group, focusing on acquiring new small and mid-sized business clients through a consultative sales approach. The role involves building relationships, understanding business needs, identifying product opportunities, and managing the sales cycle from prospecting to closing. | — | 0 |
| Senior Director, Product Management, Engineering 360 Lead the Engineering 360 team to optimize Capital One's Card developer experience by creating tooling and best practices to deliver code faster and drive automation for well-managed applications. Own strategy and execution, inspire teams, drive continuous discovery, and build a world-class team. | — | 0 |
| Business Director, Insights and Analytics - Community Finance This role is for a Business Director, Insights and Analytics within Capital One's Community Finance team. The primary focus is on leveraging data to drive business strategies, improve operational execution, and make data-driven decisions for lending products. While the role involves analytics and potentially creating risk models, it is not directly building or shipping AI/ML models as its core craft. It emphasizes strategic leadership, product development, marketing, credit risk analysis, and team management within a fintech context. | — | 0 |
| Head of Canada Complaints This role leads the end-to-end Capital One Canada Complaints processes, focusing on regulatory compliance, risk mitigation, and customer experience. It involves managing a team of Process and Operations Managers, ensuring adherence to regulations, and driving strategic initiatives for complaint resolution. | — | 0 |
| Sr Manager, Risk Management The Sr Manager, Risk Management will support the HR Risk Management Framework within Capital One’s international operations, providing risk and control advisory for HR functions in Mexico and global expansion initiatives. This role ensures HR processes, controls, and risk management activities align with ERM standards, local labor and privacy regulations, and HR operational requirements. The position collaborates with HR, Legal, Compliance, and other Risk functions to maintain a strong control environment, enhance HR governance, and drive continuous improvement in risk and compliance processes. | — | 0 |
| Director, Product Management, Payments Product Management Director for Capital One's Payments Platform, focusing on strategic evolution, leveraging innovations, and building robust, innovative systems. Requires strong leadership, technology understanding, and experience in product management within a quantitative or digital product context. | — | 0 |
| Senior Associate, Project Manager, Strategic Portfolio Management Project Manager role focused on managing strategic portfolio management processes within Capital One's Global Enterprise Affairs division, specifically supporting the Community Impact and Investment team's philanthropic partnerships and sourcing lifecycles. The role involves coordinating timelines, automating tracking tools, and ensuring seamless execution of end-to-end sourcing processes. | — | 0 |
| Manager, Product Management - Card Customer Resiliency: Delinquency Offers Product Manager role focused on developing and managing customer resiliency programs for delinquent card accounts, aiming to innovate and personalize relief initiatives for customers facing financial hardship. The role emphasizes understanding customer needs, leveraging technology, and driving business outcomes within the fintech domain. | — | 0 |
| Senior Manager, Technical Writing - Capital One Software (Remote) Senior Manager, Technical Writing to define documentation strategy, mentor a team, and drive development of user-friendly content for software products like Slingshot & Databolt. Responsibilities include managing technical writers, creating various forms of customer-facing documentation (user manuals, SDKs, API docs), and maintaining Docs-as-Code workflows. The role also involves collaborating with Engineering and Product Management, and using metrics to improve content utility. Experience with Markdown, Git, and Agile development is required. | — | 0 |
| Senior Data Analysis Manager, GTM Analytics - Capital One Software (Remote) This role is for a Senior Data Analysis Manager focused on Go-To-Market (GTM) analytics within Capital One Software. The primary responsibilities include partnering with GTM stakeholders (Sales, Sales Ops, Customer Success) to identify and address reporting and analysis needs, managing the delivery of these needs, creating dashboards and visualizations, and driving data-driven decision-making. The role requires strong analytical, communication, and people leadership skills, with a focus on supporting B2B SaaS products. It does not involve building or directly working with AI/ML models. | — | 0 |
| QA Insights Specialist - Principal Coordinator This role focuses on quality assurance, providing actionable insights, and reporting to improve customer outcomes by monitoring agent interactions and identifying trends, gaps, and failures. It involves validation, calibration, reporting, and supporting appeal processes. | — | 0 |
| Manager, Portfolio Management - Community Finance Manager, Portfolio Management role in Community Finance at Capital One, focusing on managing a portfolio of construction and stabilized loans and Low Income Housing Tax Credit (LIHTC) investments. Responsibilities include risk assessment, evaluation, management, and administration of loans and investments, due diligence, monitoring progress, and informing credit partners about risks. Requires strong analytical, risk management, and communication skills. | — | 0 |
| Product Design Manager Product Design Manager role at Capital One focused on creating customer experiences, driving business advantage and innovation within the fintech domain. The role emphasizes leadership, human-centered design, and problem-solving, leveraging an understanding of technology and data. | — | 0 |
| Senior Manager, Product Manager, Multi-User/Family Experiences Senior Manager, Product Manager for Multi-User/Family Experiences at Capital One, focusing on leading the end-to-end product lifecycle for collaborative multi-user banking solutions. The role emphasizes human-centered design, business focus, leveraging technology within a modern data ecosystem, integrated problem-solving, and transformational leadership, including managing other product managers. Requires experience in product management and team leadership, with a quantitative degree. | — | 0 |
| Senior Manager, Community Investment Portfolio - Grant Operations Senior Manager to lead Grant Operations team, focusing on strategic reporting, process improvements, risk mitigation, compliance, and team leadership for philanthropic grants. | — | 0 |
| Area Sales Manager - Columbus This role is for an Area Sales Manager at Capital One Auto Finance, focusing on building relationships with dealerships, promoting lead-generation products and lending solutions, and driving product adoption through presentations and training. It requires sales experience and relationship-building skills within the financial services or automotive industries. | — | 0 |
| Area Sales Manager - Fort Wayne, Indiana Sales Manager for Capital One Auto Finance, focusing on dealership partnerships, product adoption, and sales growth. This role involves relationship building, consultative sales, and driving business results within the automotive financing sector. | — | 0 |
| Senior Business Analyst - Digital Strategy This role is for a Senior Business Analyst on the Enterprise Product and Experience (EPX) Strategy team at Capital One. The team shapes product strategy and operations for digital products and experiences across various domains including Data, Marketing Technology, and AI/ML. The analyst will develop strategies, research trends, and pilot new operating models. Responsibilities include business analysis, product modeling, marketing support, credit risk analysis, and execution of strategic initiatives. Requires a background in quantitative fields and experience in analysis, with preferred experience in statistical model building, market research, SQL, business analysis, and consulting. | — | 0 |
| Senior Manager, Product Manager - In Person Transactions Senior Manager, Product Manager for In-Person Transactions at Capital One, focusing on modernizing the ATM stack and physical touchpoints. The role involves leading a team of product managers to reimagine fleet management, drive large-scale feature builds, and develop software-driven solutions for efficiency and customer experience. | — | 0 |
| Manager, Product Management - Developer Experience Product Manager for a mission-critical distributed system that serves as the backbone of the CI/CD data ecosystem, managing microservices, batch collectors, and real-time APIs to ensure high-integrity telemetry for automated release decisioning. The role involves strategic modernization to a next-generation ecosystem for increased scalability and lower latency, acting as a bridge between raw pipeline data and automated governance. | — | 0 |
| Senior Associate, Product Management - Platform (CI/CD) Product Manager for CI/CD platform in a cloud-native bank, focusing on developer experience, automation, security, and compliance within a regulated financial institution. Aims to reduce lead time for changes and improve deployment efficiency. | — | 0 |