Cresta currently has 50 active AI-related job listings. The majority of these roles, 66%, are focused on agents, with serving infrastructure and post-training each representing 10% of the openings. Engineering is the top function for hiring. Recent activity shows a significant increase in new AI roles, with 4 new positions posted in the last 30 days, a 100% increase compared to the previous 30-day period.
Currently tracking 36 active AI roles, down 20% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $60k–$280k (avg $188k).
Cresta currently has 42 active AI-related roles in our index. The most common open titles are: Infrastructure Engineer/SRE (3), Senior Forward Deployed Engineer (AI Agent) (3), Senior Full Stack Engineer - Conversation Intelligence (2), AI Quality Assurance Intern, Associate Conversational AI Designer. Most positions are in Engineering and Product.
Cresta's active AI hiring is concentrated in: agents (67%), serving infrastructure (12%), post-training (10%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Cresta is hiring AI talent in: United States (15 roles), Canada (12 roles), United Kingdom (3 roles), Romania (2 roles).
Job postings at Cresta most frequently reference: agent orchestration, model serving, llm observability, rag, tool use.
In the past 30 days, Cresta has posted 2 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Enablement Manager, AI Agent This role focuses on enabling go-to-market teams to effectively position, sell, and deploy Cresta's AI Agent product. It involves translating complex AI capabilities into clear value propositions and practical use cases for enterprise customers, working closely with Product, Product Marketing, Sales, and RevOps to build enablement programs and content. The goal is to increase seller confidence, improve deal quality, and accelerate adoption of the AI Agent product. | Agent | 5 |
| Platform Product Manager Product Manager for Cresta's enterprise AI platform, focusing on foundational capabilities like Identity and Access Management (IAM) to enable scaling, security, and reliable operation across complex customer environments. The role requires technical fluency, strong product judgment, and collaboration with engineering, security, and customer-facing teams to define and deliver platform features supporting both AI agents and human workflows. | — | 5 |
| Infrastructure Engineer/SRE The Infrastructure Engineer/SRE role at Cresta focuses on designing, building, and advancing core infrastructure to support engineering teams. Responsibilities include developing dev tools, ensuring reliability of Kubernetes clusters, implementing metrics and logging, managing infrastructure-as-code deployments, automating operations, and building machine learning infrastructure for AI teams. |
| Serve |
| 5 |
| Founding Customer Success Manager, APAC Founding Customer Success Manager for Cresta's AI platform in APAC. Responsible for owning the post-sales customer experience, scaling customer success operations in a new market, and ensuring customers derive measurable business value from Cresta's AI solutions. This role involves direct account management, developing playbooks, and collaborating with cross-functional teams. | — | 5 |
| Staff Software Engineer, Backend (Cluj) Staff Backend Engineer focused on building and optimizing data storage solutions (Postgres, ClickHouse, Elasticsearch) for a Customer Data Platform that provides insights and guides customer engagement. The role involves designing and maintaining backend services, APIs, and distributed systems, collaborating with data scientists and ML engineers, and ensuring system reliability and scalability. | — | 5 |
| AI Deployment Manager This role focuses on managing the end-to-end deployment of AI solutions for customers, ensuring they are successfully implemented, adopted, and drive measurable business outcomes. It requires strong project management skills, experience with technical or AI-driven SaaS implementations, and the ability to translate complex technology into actionable plans. | — | 5 |
| Customer Strategy Director Senior-level role partnering with Cresta's largest customers to define and deliver strategy and vision for AI solutions, focusing on value realization and enterprise-wide transformations. Requires deep understanding of Customer Success, value realization, and enterprise sales acumen. | — | 5 |
| Sales Development Representative, San Francisco Sales Development Representative for Cresta, an AI company focused on revolutionizing contact centers by combining AI and human intelligence to uncover insights, automate processes, and improve team efficiency. The role involves outbound prospecting and inbound qualification to generate qualified leads and build sales pipeline. | — | 5 |
| Software Engineer in Test (Berlin) Software Engineer in Test for an AI-powered contact center platform, focusing on building and maintaining the automated testing ecosystem. The role involves designing, developing, and executing test plans, automating scenarios using Playwright (TypeScript), performing exploratory testing, analyzing test results, and collaborating with cross-functional teams to ensure software quality. | — | 5 |
| Staff Software Engineer, Backend (Iasi) Staff Backend Engineer role focused on building and optimizing backend services, APIs, and data storage solutions (Postgres, ClickHouse, Elasticsearch) for a Customer Data Platform. The role involves collaborating with data scientists and ML engineers, monitoring distributed systems, and ensuring security, scalability, and reliability. Experience with large-scale analytical queries and real-time data is crucial. | — | 5 |
| Solutions Engineer, EMEA Solutions Engineer for Cresta's AI-powered contact center platform, focusing on EMEA. This role partners with Sales Directors to guide prospective customers through the discovery, design, and validation of AI solutions, including LLMs, SLMs, and real-time AI assistance. Responsibilities include technical discovery, solution architecture, product demonstrations, proof-of-value engagements, and ROI workshops, acting as a liaison between Sales, Product, and Engineering. Requires deep knowledge of contact center solutions, AI/ML (LLMs, SLMs), and experience in pre-sales or solutions engineering. | Agent | 5 |
| Enterprise Account Executive, EMEA Enterprise Account Executive for Cresta, an AI platform revolutionizing contact centers by unlocking customer insights and automating conversations. The role involves selling to F1000 companies in EMEA, managing complex sales cycles, and partnering with internal teams. Requires 5+ years of SaaS enterprise sales experience and strong executive communication skills. | — | 5 |
| Senior Solutions Architect Senior Solutions Architect role focused on integrating Cresta's AI platform with enterprise systems, spanning pre-sales to post-sales technical architecture and implementation support. Requires deep understanding of CX, contact center infrastructure, cloud platforms, and Generative AI solutions. | Ship | 5 |
| Infrastructure Engineer/SRE Infrastructure Engineer/SRE role focused on building and advancing core infrastructure for an AI company, including developer toolchains, Kubernetes clusters, logging, and infrastructure-as-code. The role specifically involves building machine learning infrastructure to support AI teams in training, testing, and deploying models on large-scale datasets. | Serve | 5 |
| Senior Software Engineer, Backend (Bucharest) Senior Backend Engineer for Cresta's Voice Platform team, focusing on designing, scaling, and operating distributed services for real-time voice infrastructure and contact center automation. Responsibilities include leading development of microservices in Golang, owning voice platform integrations, expanding capabilities like SIP/WebRTC/multilingual support/transcription/translation, building conversation intelligence systems, and improving observability and reliability of real-time voice pipelines. Requires strong backend and distributed systems experience, Go expertise, and cloud infrastructure knowledge. | Serve | 5 |
| Embedded Expert - SaaS Software (Contact Center) This role is for an Embedded Expert focused on configuring and maintaining a SaaS product for contact centers, analyzing conversation data, and supporting customer analysts. While the company develops AI products, this specific role is customer-facing and focused on product utilization and analysis rather than core AI/ML development. | — | 5 |
| Strategic Sales Director, Australia Strategic Sales Director for Cresta, an AI platform company focused on revolutionizing the contact center. The role involves closing large enterprise deals, building executive relationships, and contributing to sales process definition and regional expansion in Australia. Requires extensive SaaS sales experience and ability to articulate value propositions. | — | 5 |
| Strategic Sales Director, EMEA Strategic Sales Director for Cresta, an AI company revolutionizing the contact center with a platform combining AI and human intelligence. The role focuses on large enterprise deals in EMEA, requiring relationship building with executives and evangelizing AI technology. It involves defining sales processes, regional expansion, and building the EMEA sales region. | — | 5 |
| Strategic Sales Director, East Strategic Sales Director for Cresta, an AI company focused on revolutionizing contact centers. The role involves driving revenue growth by leading large sales opportunities, building pipeline, and establishing relationships with executive decision-makers. This is a high-impact role for someone passionate about using AI to solve business challenges, with responsibilities including prospecting, account planning, leading sales cycles, and collaborating cross-functionally. Requires 7+ years of enterprise SaaS sales experience, C-level engagement skills, and a proven track record in hunting and closing net-new business. | — | 5 |
| Strategic Sales Director, West Strategic Sales Director for Cresta, an AI company revolutionizing contact centers. This role focuses on driving revenue growth by leading large sales opportunities, building relationships with executives, and closing net-new business. The ideal candidate has extensive enterprise SaaS sales experience and a proven track record in hunting and closing deals with C-level stakeholders. | — | 5 |
| Staff Infrastructure Software Engineer (Kubernetes) Staff Infrastructure Software Engineer responsible for designing, building, and advancing core infrastructure, including developer toolchains, multi-cloud Kubernetes clusters, and machine learning infrastructure to support AI teams. | — | 5 |
| Director, Enterprise Sales, West Director, Enterprise Sales, West for Cresta, a company that uses AI to improve contact center performance. The role involves leading a team of Enterprise Account Executives to drive new business and expand existing accounts, focusing on achieving revenue targets and scaling the sales process. Requires strong leadership, sales strategy, and experience selling technical solutions to large enterprises. | — | 5 |
| AI Success Manager AI Success Manager role focused on partnering with Fortune 500 customers to drive adoption, usage, and value realization of Cresta's AI platform, translating AI capabilities into measurable business outcomes. This hybrid role involves strategy consulting, AI product expertise, and account ownership, guiding customers on prompt design, workflow setup, and rule configuration. | — | 5 |
| Senior Software Engineer, Frontend (Berlin) Senior Frontend Engineer role at Cresta, an AI company revolutionizing contact centers. The role focuses on building the frontend of a Customer Data Platform, visualizing insights, and guiding customer engagement. While the company is AI-focused, this specific role is primarily frontend engineering with some backend responsibilities, contributing to an AI-powered product. | — | 5 |
| Senior Software Engineer, Backend (Berlin) Senior Backend Engineer role focused on building and optimizing backend services, APIs, and data storage solutions (Postgres, ClickHouse, Elasticsearch) for a Customer Data Platform. The role involves collaborating with data scientists and ML engineers, monitoring distributed systems, and ensuring scalability and reliability. | — | 5 |
| Staff Software Engineer, Backend (Bucharest) Staff Backend Engineer focused on building and optimizing data storage solutions (Postgres, ClickHouse, Elasticsearch) and backend services for a Customer Data Platform that provides insights and guides customer engagement. The role involves designing APIs, collaborating with data scientists and ML engineers, and ensuring system scalability and reliability. | — | 5 |
| Enterprise Account Executive Enterprise Account Executive role focused on selling Cresta's AI-powered contact center platform to large ARR deals. The role involves building relationships with executives, articulating value, and managing complex sales cycles. Cresta's platform uses AI to help contact centers discover insights, automate processes, and empower teams. | — | 5 |
| Staff Infrastructure Software Engineer (Kubernetes) Staff Infrastructure Software Engineer responsible for designing, building, and advancing core infrastructure, including multi-cloud Kubernetes clusters, developer toolchains, and automation. The role specifically involves building machine learning infrastructure to support AI teams in training, testing, and deploying models on large-scale datasets, with a bonus for GPU-enabled cluster experience. | Serve | 5 |
| Product Design Intern for AI and Human Agents Platform This is an internship role focused on product design for an AI and human agents platform in the contact center domain. The intern will work on end-to-end UX processes, including product design, user research, and visual design, to create user experiences and tools for AI-powered business workflows and automations. The role involves generating UX ideas, analyzing user challenges, supporting user research, prototyping with AI tools, and collaborating with cross-functional teams. | Agent | 5 |
| Senior Software Engineer, Backend (Cluj) Software Engineer role focused on building and improving Cresta's AI-powered contact center platform, optimizing for performance and reliability. The role involves collaborating with product and engineering teams, owning customer-facing deliverables, and growing into technical ownership of platform components. Requires strong backend engineering skills, API design, real-time data handling, and cloud/Kubernetes experience. | — | 5 |
| Customer Engineer Customer Engineer role focused on integrating Cresta's AI platform (conversational AI agents, real-time human agent augmentation, conversation intelligence) into enterprise contact centers. Responsibilities include executing integration designs, building applications using Cresta's SDKs/APIs, troubleshooting, and partnering with Customer Success and Engineering teams. Requires software engineering skills, domain expertise in CX and call center tech, and experience with AWS and Git. | — | 5 |
| Enterprise Demand Generation Manager The Demand Generation Manager will develop and execute end-to-end high impact campaigns for the Enterprise segment, driving and nurturing quality leads through innovative and data-driven strategies. Responsibilities include owning non-paid channels, planning and executing campaigns, measuring and optimizing performance, developing intent-based programs, partnering with content marketing, and collaborating cross-functionally with Sales, Marketing, and RevOps. | — | 0 |
| Employment Counsel Cresta is seeking an Employment Counsel to manage global employment law matters for a high-growth technology company operating in multiple jurisdictions. The role involves advising on hiring, employee relations, compliance, investigations, and dispute resolution, partnering closely with HR and executive leadership. | — | 0 |
| Workplace Experience Manager The company develops and sells an AI platform for customer experience, including conversational AI agents and human agent augmentation. This role is for a Workplace Experience Manager, responsible for the strategy, operations, and evolution of global workplace facilities and employee experience programs. The role involves portfolio management, real estate strategy, workplace strategy development, property management, workplace safety and compliance, operations, employee experience programs, events, and vendor management. It requires 7+ years of experience in global workplace experience or related functions, preferably in a high-growth tech environment, and a strong in-office presence. | — | 0 |
| Sales Development Manager - West This role is for a Sales Development Manager at Cresta, a company that provides an AI platform for customer experience. The role focuses on leading a sales development team, building strategies, and reporting on KPIs. It is not an AI-building role. | — | 0 |
| Growth Marketing Manager, Web & CRO The Growth Marketing Manager, Web & CRO will own and evolve Cresta's website (Cresta.com) as a high-performing growth engine. This role will lead the strategy, roadmap, and execution for the website, focusing on driving organic traffic, improving conversion rates, and generating pipeline and revenue. Responsibilities include website strategy, CRO, managing requests, project management with external partners, CMS operations, improving website quality, leading localization, and building performance reporting. Requires 5+ years of experience in web marketing, website management, or growth roles in B2B SaaS, with hands-on experience in CMS, GA4, Looker, and A/B testing. | — | 0 |
| Senior Brand & Integrated Campaigns Manager This role is for a Senior Brand & Integrated Campaigns Manager at Cresta, an AI company focused on customer experience. The manager will be responsible for telling Cresta's story through creative campaigns across various media to increase brand awareness, reputation, and growth. This is a new role that requires a creative thinker with experience in brand marketing, advertising, and integrated campaigns, preferably in enterprise tech. | — | 0 |
| Senior IT Engineer Senior IT Engineer responsible for managing and maintaining IT systems including macOS and Windows environments, Okta for identity and access management, Iru/Kandji for device management, Google Workspace, and AWS Lambda for automation. The role also involves systems integration, security compliance, technical support, and leading IT projects. | — | 0 |
| Motion Graphics/Video Editor This role is for a Motion Graphics & Video Editor at Cresta, an AI company specializing in contact center solutions. The editor will create video and motion graphics for product and brand storytelling, supporting marketing and product marketing efforts. Responsibilities include designing and animating motion graphics, translating concepts into visuals, editing videos, and managing the end-to-end video lifecycle. The role requires proficiency in design and editing software and experience in motion graphics for marketing. | — | 0 |
| Accountant This role is for an Accountant at Cresta, an AI company. The Accountant will be responsible for period-end close activities, managing vendor bills, accounts receivable, collections, expense reports, and assisting with payroll. The role requires a Bachelor's degree in accounting, finance, or business, and 1 year or less of relevant experience. Strong Excel and general accounting principles knowledge are necessary. | — | 0 |
| Field Marketing Manager Field Marketing Manager for an AI platform company focused on contact centers. The role involves owning event strategy, execution, ROI reporting, cross-functional alignment, budget management, vendor negotiation, and driving integrated promotional plans. Requires strong project management and analytical skills. Experience with AI/Contact Center solutions is preferred. | — | 0 |
| Senior Software Engineer – Desktop & Browser Applications Senior Software Engineer role focused on building and maintaining a platform for desktop and browser applications, specifically for screen capturing, auditing, and analytics gathering for QA, legal, and compliance reasons. The role involves enhancing compliance and QA processes by building rules-based screen capturing systems and supporting PII/PCI redaction. | — | 0 |
| Technical Recruiter Cresta is hiring a Global Full Stack Technical Recruiter to help build their engineering teams. This role will focus on attracting, engaging, and inspiring future members of Cresta's team, driving the full life-cycle recruiting process for technical talent. | — | 0 |
| Enterprise Account Executive, APAC Enterprise Account Executive for an AI company focused on contact centers. The role involves selling to F1000 companies in APAC, managing complex sales cycles, and building relationships with key executives. This is a founding role with opportunities to shape sales processes and regional expansion. | — | 0 |
| Head of Global Talent Acquisition Head of Global Talent Acquisition for Cresta, an AI company founded by Stanford AI lab alumni, focused on revolutionizing the contact center with AI. The role involves building and scaling the global hiring engine across all functions, partnering with executive leadership, and managing a high-performing internal TA team. Responsibilities include developing TA strategy, workforce planning, leading senior/executive recruiting, refining TA metrics, and improving the candidate experience. Requires 10+ years of progressive TA experience in high-growth tech companies, with proven ability to scale recruiting organizations and strong executive presence. | — | 0 |
| Senior Software Engineer, Frontend (Platform) Senior Software Engineer, Frontend (Platform) at Cresta, an AI company revolutionizing contact centers. The role focuses on building and maintaining the frontend platform, supporting all frontend development, architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. The engineer will work with product and engineering teams to build and improve the Cresta platform and new product requirements, own customer-facing deliverables, and contribute to system designs and technical ownership. | — | 0 |
| Sales Development Manager - East This is a Sales Development Manager role at Cresta, a company that provides an AI platform for customer experience. The role focuses on hiring, developing, and managing a team of Sales Development Representatives (SDRs) to drive revenue and efficiency. It requires sales leadership experience, understanding of SDR processes and tools, and experience with outbound strategies. The company itself is AI-focused, but this specific role is not directly involved in building or researching AI/ML models. | — | 0 |
| Salesforce Developer, GTM Systems Salesforce Developer role focused on building automations, integrations, and data workflows for Cresta's revenue engine. Responsibilities include developing Salesforce Flows, Apex triggers, and integrations with various tools, supporting CPQ and lead routing, and collaborating with RevOps and Sales teams. Requires 4-7 years of Salesforce development experience and proficiency in Apex, Flow, SOQL, and API integration. | — | 0 |
| Head of Demand Generation & Growth This role is for a Head of Demand Generation & Growth at Cresta, an AI company focused on contact center optimization. The role is responsible for customer acquisition, conversion, and expansion through digital, product, and automated channels. It involves architecting and executing a holistic growth strategy, leading performance marketing, website optimization, SEO/AEO, content performance, and experimentation. The role also requires collaboration with Product, Product Marketing, RevOps, and Sales, owning marketing analytics, managing agencies, building a team, and optimizing the marketing tech stack. The ideal candidate has 7+ years of B2B SaaS marketing experience, with at least 3 years in a growth leadership role, and expertise in paid acquisition, SEO, website optimization, and analytics. Proficiency with various marketing tools and a data-driven mindset are essential. The role is not directly involved in building or researching AI models, but rather in driving customer acquisition for an AI product. | — | 0 |
| Software Security Engineer Cresta is seeking a Software Security Engineer with 4+ years of experience in application security engineering and cloud security (AWS/GCP) to support the security & compliance team. The role involves implementing product security features, maturing the DevSecOps pipeline, detecting and responding to threats, supporting audits (SOC 2, ISO 27001, PCI-DSS, TISAX, HIPAA), performing security audits, improving vulnerability management, and developing internal tooling. Proficiency in Python and Go is required. | — | 0 |