DocuSign

Lead Information Architect responsible for designing the semantic models and knowledge frameworks that transform data into machine-understandable intelligence for Docusign's AI engines, Agentic AI, and search systems. This role involves defining enterprise ontology, taxonomy, and knowledge graph relationships to power AI solutions and establish semantic standards.

This role focuses on managing the partner technology stack and operations, with a significant emphasis on integrating AI and automation into partner workflows. Key responsibilities include defining data models for AI/ML use cases, leveraging AI for insights, and architecting AI-driven support solutions involving LLM embeddings, RAG, and automation pipelines. The role also involves establishing quality control for AI outputs and driving AI performance optimization.

This role focuses on improving data quality and governance within Salesforce, specifically for account hierarchies and contact data. It involves leading a team, defining standards, and deploying AI agents and automation workflows for data cleansing, matching, and enrichment. The goal is to enhance data accuracy, support GTM initiatives like segmentation and forecasting, and enable AI adoption.

Program Manager for AI & Innovation at DocuSign, focusing on operationalizing AI at scale across the enterprise. The role involves managing the end-to-end AI experimentation lifecycle, building and iterating on prompts, workflows, and agents, and translating AI opportunities into program roadmaps. It requires a hands-on understanding of the LLM lifecycle, AI system design, and challenges unique to AI systems, with a focus on moving from experimentation to production-grade deployment.

Senior Applied Scientist at Docusign, focusing on researching, designing, and deploying innovative AI features and products. The role involves end-to-end ML pipeline development, including data preparation, RAG, agent frameworks, LLMs, prompt engineering, and production monitoring, in collaboration with engineering teams.

Applied AI Software Engineer to join the "Agentic Team" to develop, test, and launch revenue engines using AI and automation. Responsible for taking software from ideation to deployment, developing new solutions, and iterating based on learnings. Will automate using LLMs, Python/JS scripts, APIs, and virtual servers, create agent pipelines, and develop feedback loops for AI Agents. Requires experience with AI Agents, prompt engineering, React, Typescript/Javascript, Python, and public cloud.

This role focuses on designing and advising partners on integrating Docusign's Intelligent Agreement Management (IAM) platform with emerging agentic AI ecosystems. The Principal Partner Solutions Architect will create reference architectures, proof-of-concept solutions, and technical content to enable System Integrator (GSI) partners to build and deliver agreement-native agentic solutions for joint customers. The role involves hands-on advisory work, technical workshops, and staying ahead of AI trends to translate them into practical workflow solutions.

This role focuses on designing and advising partners on integrating Docusign's Intelligent Agreement Management (IAM) platform with emerging agentic AI architectures. The Lead Partner Solution Architect will create reference architectures, proof-of-concept solutions, and technical content to enable partners to build and deliver agreement-native agentic solutions for joint customers, emphasizing human-AI agent collaboration within agreement workflows.

Machine Learning Engineer at DocuSign to build state-of-the-art solutions leveraging text mining, deep learning, and document processing for the DocuSign Agreement Cloud. Responsibilities include research, testing, and evaluation of NLP/ML/DL methods, applying NLP techniques, developing and deploying ML/DL models for NLP tasks, and collaborating with Product Management.

This role focuses on shaping and building AI-driven digital experiences for Docusign's partner ecosystem, aiming to enhance partner engagement, learning, and co-selling through intelligent and agentic platforms. The Director will lead the strategy, design, and operationalization of these next-generation experiences, making it easier for partners to succeed with Docusign.

Product Manager to lead the integration of AI and Generative AI into enterprise platforms for Finance, HR, Procurement, and Legal. Requires expertise in enterprise packaged software and defining product requirements for AI-first solutions.

This role focuses on designing, building, and operating enterprise-grade AI and automation solutions using platforms like UiPath, Microsoft Power Automate, and Azure AI/Document Intelligence. The engineer will work with Generative AI and AI agentic automation, hyperautomation technologies, and integrate AI/ML for intelligent document processing and process mining, aiming to scale Docusign's automation capabilities.

This role leads the design and evolution of a Belonging product portfolio, focusing on employee experience and business outcomes. It involves defining roadmaps, building products and programs, running pilots, and leveraging data and AI tools to foster psychological safety, trust, and engagement. The role also includes team leadership and stakeholder management.

Lead the Docusign Product Security program, focusing on secure software development lifecycle (SDLC) and CI/CD for customer-facing and internal products. Integrate security practices into all development phases, manage security engineers and architects, and leverage emerging tools like AI guardrails for risk mitigation. Ensure products meet security standards and regulatory requirements.

Growth Data Scientist at DocuSign focused on driving self-serve customer adoption and expansion through data analysis and experimentation. This role partners with cross-functional teams to build and scale systems that accelerate product-led growth and deliver customer value. Responsibilities include strategic analysis, experimentation design and analysis, identifying growth opportunities, and applying advanced analytical techniques to understand customer behavior and forecast outcomes.

Manager, Software Engineering at DocuSign to lead initiatives and scale the Extend platform foundations, enabling developers to integrate and extend Docusign's features via custom APIs. The role involves leading a team, driving platform architecture, and managing incident response. Experience with cloud platforms, large-scale systems, AI Agents, and prompt engineering is required.

This role supports enterprise customers by acting as a technical advisor for upgrades and complex order reviews. It leverages AI-driven diagnostic tools and automation to resolve technical issues and influence the product roadmap. The engineer will troubleshoot technical logs, system configurations, and utilize AI tools for log analysis and text analysis to identify product improvement opportunities.

This role focuses on architecting and scaling operating systems, programs, and automation for the Growth organization. It involves designing scalable infrastructure and operating models, building shared execution frameworks, standardizing processes, and leading cross-functional initiatives. A key aspect is designing an AI-first GTM stack to increase efficiency, personalization, and experimentation velocity, and identifying automation opportunities across Growth. The role also involves owning elements of the Growth operating rhythm and driving enablement for AI, analytics, and workflow tools.

This UX Researcher role focuses on the Product-Led Growth (PLG) UX Design Team, optimizing the end-to-end self-service journey (onboarding, trial, retention). The role will own and drive the evaluative research engine, establishing a consistent testing cadence to provide insights for optimizing the growth funnel. Key responsibilities include leading research studies (interviews, surveys, usability testing), partnering with design and product managers to integrate user feedback, and identifying/leveraging AI-powered tools to accelerate research cycles and improve team efficiency. The role requires experience with shipped products/features and proficiency in generative and evaluative research, with a preference for SaaS or PLG environments.

Lead Atlassian Engineer responsible for the strategy, architecture, and delivery of enterprise-wide Atlassian solutions, including the integration and enablement of Atlassian AI features and agentic use cases to boost automation and enhance decision-making.

Principal Software Architect for Docusign's Search & Data Platform, focusing on transforming customer-facing search capabilities into a scalable cloud data platform. This role bridges distributed infrastructure and ML features to enhance contract intelligence extraction and drive business growth through search innovation. Requires extensive experience in search infrastructure, distributed systems, and solving large-scale problems.

This role is a Sr. Prospecting Science Manager for the APJ region at DocuSign. The primary responsibility is to develop and execute a regional prospecting strategy that aligns with global goals, incorporating AI-powered and agentic prospecting capabilities. The role involves translating global strategies into regional execution plans, supporting operational improvements, collaborating with sales and marketing teams, assessing performance, and reporting on metrics. While the role leverages AI and agentic capabilities, it focuses on the strategic application and scaling of these tools within a sales development context, rather than building the core AI models or agents themselves.

Application Engineering Manager at DocuSign, leading a team focused on enterprise applications supporting GTM, Commerce, Finance, Integration, and HRIS. The role involves managing developers specializing in Salesforce, Zuora, Oracle ERP, Mulesoft, OIC, Workday, and CPQ, with a focus on designing, developing, and implementing these applications. While the role mentions enabling AI use cases and replacing business processes with AI agents, its core function is managing the engineering of existing enterprise systems, not directly building or researching AI models.

This role focuses on architecting, building, and operationalizing IT automation and cross-system workflows, integrating enterprise platforms like ServiceNow, Okta, and Slack. While agentic AI solutions are a component, the primary goal is measurable outcomes through automation. The role involves determining architecture, platform approach, and security guardrails for production-grade automation and AI-assisted workflows interacting with enterprise systems and data. Responsibilities include defining when automated workflows can act without human intervention, choosing between native platform capabilities and custom integrations, selecting automation patterns and agentic AI frameworks, establishing access controls and audit logging, and designing/delivering production-grade automation. It also involves building integrations between core enterprise systems and deploying AI-enabled components for tasks like ticket triage and knowledge lookup, using RAG when appropriate. Security by design, guardrails, and least-privilege access are critical.

This role focuses on leading and innovating prospecting strategies within the LATAM region for DocuSign, with a specific emphasis on incorporating AI-powered and agentic capabilities to enhance pipeline creation and sales velocity. The role involves aligning regional sales and marketing goals with Sales Development objectives, optimizing conversion rates using data, and identifying scalable customer engagement motions.

This role focuses on developing and executing a global partner-sourced prospecting strategy within Sales Development. It involves aligning sales and marketing goals, driving innovation in prospecting methodologies (including AI-powered and agentic capabilities), identifying scalable engagement motions, and optimizing conversion rates through data analysis. The role also involves diagnosing and implementing process improvements, automation, and cross-team collaboration to enhance partner-sourced pipeline creation and velocity.

Product Data Science Intern at DocuSign to support data-driven product development. Responsibilities include collaborating with cross-functional teams, developing data science models, designing experiments, analyzing A/B tests, and building dashboards to provide actionable insights and key business metrics. The role focuses on improving customer experience, engagement, and retention through data analysis and product improvements.

This role focuses on transforming business queries into actionable insights using conversation intelligence data (like Gong) and other sources. The manager will develop enterprise-level reporting to synthesize conversational data, guide strategic business decisions, and translate GTM needs into new platform capabilities by leveraging AI for data extraction and insight generation. Success requires technical expertise, understanding of SaaS GTM operations, and the ability to turn data into clear recommendations.

Director of Engineering for Search, responsible for the discovery engine powering agreements. Bridges distributed infrastructure and ML features, collaborates with applied scientists, and impacts platform scalability. Drives business growth by transforming Search into a competitive advantage.

This Principal Solutions Consultant role at DocuSign focuses on translating customer goals into AI-assisted agreement workflows using DocuSign's Intelligent Agreement Management (IAM) platform. The role involves advising customers, designing solutions, and acting as a technical lead for key accounts, with a strong emphasis on integrating AI into enterprise SaaS platforms and deploying AI solutions.

This role leads a Product Management team focused on Data Products for Marketing & Product, aiming to leverage Data & AI solutions to drive a data-driven culture. The candidate will translate business needs into product requirements, develop roadmaps, and manage the lifecycle of AI-integrated initiatives, ensuring they address customer needs and enhance business value. The role involves strategic planning, cross-functional leadership, and managing a team of product leaders.

This role focuses on security risk management within an enterprise environment, involving risk assessments, data analysis, and collaboration with engineering and business functions. It leverages risk frameworks and GRC platforms to identify, assess, and report on security risks, aiming to mature the Security Risk Management program. While it touches on AI security, the core function is risk management, not AI/ML development.

Senior Data Analyst at DocuSign, focusing on leveraging AI tools and advanced analytics to improve data quality, drive adoption, and deliver high-impact analysis for Field Sales. The role involves building data narratives, developing dashboards, and partnering with Product Managers to create predictive models and AI-driven insights to enhance analytics and data democratization across the company.

This role is for an Account Executive at DocuSign, focusing on selling their agreement management platform to small and medium businesses. The responsibilities include developing new business, managing sales pipelines, delivering presentations, and closing deals. It requires sales experience, proficiency in CRM tools, and the ability to exceed quotas. The company's product involves 'intelligent agreement management' which uses AI, but the role itself is sales-focused, not AI/ML development.

Product Manager for Healthcare & Life Sciences (HLS) at DocuSign, focusing on delivering solutions that support patients, clinicians, administrators, payers, and life sciences stakeholders. The role involves defining strategy, building roadmaps, understanding customer needs, and working with cross-functional teams to deliver product capabilities. Experience with healthcare ecosystems and regulatory frameworks like HIPAA and FDA is required.

Manager, Engineering role at DocuSign focused on leading a team of engineers specializing in MuleSoft integration and backend services. The role involves technical guidance, roadmap definition, SDLC management, and fostering a culture of technical excellence within an Agile and DevOps framework. Experience with Java, cloud platforms, and containerization is preferred.

This role is a Market Development Representative for Docusign, focused on generating new business through outbound calls and emails to potential clients. The role involves qualifying prospective customers, aligning Docusign's product offerings, and researching targeted accounts. It is an individual contributor role with a focus on strategic selling within the SaaS industry.

Market Development Representative (MDR) at DocuSign, focused on generating new business through outbound calls and emails, qualifying potential clients, and aligning Docusign's product offerings. The role involves significant phone prospecting, strategic selling training, and account research within a hybrid work model.

Software Engineer responsible for end-to-end delivery of critical infrastructure for Docusign's agreement management workflows. This includes designing, building, testing, deploying, and operating scalable, highly available backend services and APIs in a cloud environment (Azure/AWS). The role emphasizes performance, reliability, observability, and security, with collaboration across product, architecture, and engineering teams. Responsibilities include full software development lifecycle ownership, building cloud-native microservices, contributing to shared platform capabilities, improving quality through automated testing, instrumenting services with telemetry, and participating in on-call rotations. The role also involves partnering with other teams to refine requirements and align designs, contributing to code reviews, and mentoring junior engineers.

This role is a Senior Technical Consultant at DocuSign, focusing on professional services. The primary responsibility is to act as a technical subject matter expert for customers and partners deploying DocuSign's Agreement Cloud platform and eSignature solutions. This involves understanding complex business requirements, designing technical solutions, assisting with the deployment of connectors, and providing expertise on Docusign APIs for custom integrations. The role also involves producing client-facing documentation and developing new solutions leveraging cloud technology and DocuSign's platform.

Sales Development Representative (French Speaker) for DocuSign, focusing on building new business relationships and qualifying leads for the sales team. This role involves educating potential customers about DocuSign's offerings and identifying their business needs to contribute to their success.

Account Executive for SMB at DocuSign, responsible for expanding the company's footprint in current customers by selling additional use cases, products, and services. The role involves exceeding sales quotas, managing deals, forecasting accurately, and collaborating with internal teams and partners.

This role is a Lead Enterprise Advisory Consultant at DocuSign, focusing on developing the Enterprise Advisory Program in Asia. It involves management consulting, value selling, and enterprise architecture to influence large sales engagements and drive growth. The consultant will work with customers, Sales, Customer Success, and Marketing to identify strategic objectives, develop ROI models, build business value propositions, and support sales teams. The role requires strong analytical and financial modeling skills, executive presentation abilities, and experience in management consulting.

Senior Director, FP&A Growth at DocuSign, responsible for financial planning and analysis for the global Growth organization, including marketing, sales development, and product-led growth. This role involves P&L management, long-range planning, budgeting, forecasting, and providing financial leadership to shape strategy. It is a people management role reporting to the VP, GTM Finance.

This role is a Customer Success Account Manager responsible for owning and executing a portfolio of renewal contracts for SMB clients in North America. The primary focus is on minimizing financial attrition, securing favorable contract terms, identifying growth opportunities, and providing insights to improve business outcomes. The role involves negotiation, forecasting, and collaboration with internal teams like Sales, Customer Success, Pricing, Legal, and Product Management.

Software Engineer on the Authentication Platform team responsible for powering Docusign's core authentication experiences, including login, signup, passkey, SSO, and two-step verification. The role involves building and modernizing the authentication frontend stack using React and Webpack, and developing backend services and APIs for secure login flows.

This role is for an Account Executive focused on selling Docusign's Intelligent Agreement Management platform, which includes AI-driven features, to small to medium government clients. The primary responsibility is to drive new business and expand existing accounts by achieving sales quotas and managing the sales cycle.

DocuSign is seeking an Account Executive to drive new business and expand existing accounts within an assigned territory. The role involves managing the full sales cycle, from prospecting to closing, and achieving sales quotas. This is an individual contributor role focused on selling DocuSign's Intelligent Agreement Management platform, including e-signature and CLM solutions.