Klaviyo

Senior Lead Product Manager for Klaviyo's Enterprise platform, focusing on unifying customer data, powering AI-driven automation, and expanding integrations for large B2C brands. The role involves setting product vision, defining roadmaps, and collaborating across teams to deliver scalable and secure enterprise experiences.

Seeking a Senior Manager, Partner Operations to drive the evolution of Klaviyo's global partner ecosystem. This role focuses on operational infrastructure, analytics, and processes supporting agency, tech, and product partnerships. The candidate will collaborate with various teams to scale partner programs, define KPIs, streamline processes, and ensure operational excellence. A key aspect is transforming workflows by putting AI at the center and building smarter systems. The role requires strategic thinking, data analysis, systems expertise, and hands-on execution, with a strong emphasis on using AI tools to enhance efficiency and explore new workflows.

Senior Manager, Customer Success Operations role at Klaviyo, focusing on operationalizing digital and scaled customer engagement models. This role involves managing systems, data, automation, and processes to help customers learn, adopt, and grow. It requires partnering with Product, Customer Education, and Marketing teams to optimize the customer lifecycle, including AI-powered engagement and adoption enablement. The position emphasizes translating strategic goals into execution plans, designing scalable workflows, optimizing the tech stack (including AI agents), leading change management, and deploying AI-driven insights to enhance customer engagement and reduce manual effort.

Enterprise Partner Account Manager role focused on building and deepening relationships with ecosystem partners to drive growth. The role involves advising partners on how Klaviyo can help them grow their business, managing business development referrals, and collaborating cross-functionally. While not directly building AI, the role requires familiarity with AI tools and workflows to enhance efficiency and is in an enterprise AI company.

Senior Manager, Commercial Partnerships, APAC to lead the development and growth of Klaviyo’s channel and alliances ecosystem across Asia–Pacific. This role combines team leadership, partner enablement, and market expansion, focusing on managing and growing top-tier Commercial partner book of business in ANZ, and building/scaling a high-performing Commercial partner team and reseller/alliances channel across Asia. The role treats Channel & Alliances as a core revenue engine, embedding AI-first practices in team operations and planning.

Product Designer role at Klaviyo, a customer data and marketing software company. The role involves shaping product strategy, delivering user experiences, and collaborating with cross-functional teams. A key aspect is transforming workflows by integrating AI, building smarter systems, and exploring new AI tools and workflows responsibly. The position requires 3-5+ years of product design experience, a strong portfolio, and experience with experimentation and data-informed design. While the role focuses on product design, it emphasizes the exploration and integration of AI tools to enhance efficiency and build smarter systems.

Senior Product Designer focused on visual and aesthetic aspects, responsible for evolving Klaviyo's Design Language, ensuring brand expression, and creating best-in-class visual design. The role involves collaborating with cross-functional teams to push user experience forward, documenting and evangelizing the design system, and transforming workflows by integrating AI to build smarter systems. Requires experience in designing and building design systems at scale, understanding of WCAG standards, and excitement for exploring AI tools and workflows responsibly.

This role is for a Customer Support Specialist who will provide high-quality product support to Klaviyo customers, helping them resolve issues and offering guidance on both technical and non-technical questions. The role involves developing in-depth platform knowledge, diagnosing software issues, and documenting solutions. A key aspect is transforming workflows by integrating AI to build smarter systems. The ideal candidate is a thoughtful communicator, a creative problem-solver, and eager to learn and adapt, with fluency in Brazilian Portuguese and experience with various software tools. While the role is customer-facing, it emphasizes exploring and utilizing AI tools to improve efficiency and customer support.

Senior Solutions Architect for Klaviyo's Professional Services team, focusing on enterprise customer engagements, technical solution design, and driving adoption of the Klaviyo platform. This role involves project ownership, consultative skills, and acting as a subject-matter expert in martech and CDP use cases, with a focus on delivering measurable outcomes and continuous improvement, including leveraging AI.

This role is a revenue-focused Product Specialist for Klaviyo's Customer Agent product, aimed at driving pipeline generation, increasing close rates, and supporting sales efforts. It is a commercial specialist role, not technical, focused on near-term revenue impact and adoption.

Senior Digital Strategist at Klaviyo, focusing on partnering with clients to maximize their marketing potential using the Klaviyo platform. Responsibilities include understanding client goals, developing tailored strategies, optimizing campaigns with data, and leading A/B testing. The role requires experience in email/SMS marketing, marketing automation platforms, and data analysis to drive customer engagement and revenue growth.

Senior Sales Operations Analyst for Klaviyo's APAC region, focusing on driving operational excellence in pipeline management, sales forecasting, and funnel optimization. The role involves advanced analytics using Salesforce, Tableau, and SQL to provide actionable insights and build dashboards, supporting GTM leadership in achieving revenue targets.

This role is focused on leading the strategy and execution of partner enablement for Klaviyo's Autonomous CRM platform across the APAC region. The goal is to scale the partner ecosystem, accelerate regional growth, and drive deeper partner capability, pipeline impact, and platform adoption. The role involves defining and executing enablement strategies, building regional frameworks, supporting growth in key markets, enabling partners to position and sell the platform (including AI-driven features), and influencing product roadmap priorities. It's a player-coach role requiring hands-on content creation and strategic leadership.

This role is for a Business Development Representative focused on enterprise clients in London. The primary responsibilities include identifying potential clients, partnering with Account Executives to generate opportunities, and developing/testing messaging. The role requires 1+ years of experience, preferably in a BDR role at a marketing technology company, and strong communication skills. While the company mentions AI fluency and responsible AI use, this role is sales-focused and does not involve building or directly using AI/ML models.

Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models.

Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models.

This job posting is for an Outbound Business Development Representative at Klaviyo. The role focuses on sales and customer engagement, not on building or researching AI models. The company mentions AI fluency in its hiring process, emphasizing responsible use, but this is not the core function of the BDR role.

Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models.

Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models.

Klaviyo is seeking a Sr. Proposal Manager to lead and scale their RFP response function. This individual contributor role will shape systems, processes, and strategy for responding to customer questionnaires, working closely with Sales, Presales, and Marketing. The role requires strong project management, writing, and collaboration skills, with experience in high-growth SaaS environments.

This role is for a Commercial Partner Sales, Partner Acquisition at Klaviyo. The primary focus is on building and deepening relationships with advisory firms and technology companies to drive Klaviyo's Owned Marketing vision. The role involves prospecting, recruiting, onboarding, and activating new and existing agency partners. It requires collaboration with the sales team to identify and qualify leads, articulate Klaviyo's value proposition, and expand into agencies' books of business. The ideal candidate has 1-2 years of BDR/SDR experience or a similar role in a high-volume sales or partnership sales environment.

Senior Product Manager to lead strategy and execution for Klaviyo's Data Ingestion Platform. This role focuses on defining the vision and roadmap for ingesting, transforming, and ensuring the reliability of large volumes of data from diverse sources into core systems. It requires deep understanding of data architecture, large-scale systems, and experience with event-driven systems and high-volume ingestion pipelines. The role involves partnering with engineering to design scalable and resilient ingestion systems, navigating tradeoffs, and driving improvements in observability and operational excellence.

Product Manager for Klaviyo's Customer Hub, focusing on post-purchase experiences, self-service portals, and customer support agent workflows. The role involves defining product vision, designing user experiences, and driving product discovery through data analysis and experimentation.

This role is for an Onboarding Specialist who speaks French and English. The primary responsibility is to guide new customers through their initial 30-90 days on the Klaviyo platform, ensuring successful implementation and fast time-to-value. The role involves acting as a trusted advisor, managing customer relationships, project management, platform setup, configuration, testing, and early performance optimization. It also includes providing proactive support, tracking progress, monitoring health metrics, and partnering cross-functionally. The ideal candidate has 2-3+ years of experience in Customer Success, Onboarding, or Implementation, strong project management and communication skills, and an analytical mindset. Experience with CRM/customer success tools is expected, and familiarity with marketing technology, e-commerce, data analysis, or marketing strategies is a plus. The company emphasizes curiosity and proactivity in using AI tools to improve efficiency and customer outcomes.

Senior Solutions Architect for Klaviyo's Professional Services team, focusing on enterprise-level customer engagements, technical solution design, and strategic implementation within the martech ecosystem. This role involves project ownership, consultative selling, and driving customer adoption, with a mandate to integrate AI into workflows and build smarter systems.

Senior Solutions Architect for Klaviyo's Professional Services team, focusing on enterprise-level customer engagements, technical solution design, and strategic implementation within the martech ecosystem. This role involves project ownership, consultative selling, and driving customer adoption, with a mandate to integrate AI into workflows and build smarter systems.

Account Executive role focused on selling Klaviyo's MarTech/ Marketing Automation/ CDP SaaS solutions to Mid-Enterprise clients in the Middle East & Africa region. Responsibilities include managing the full sales cycle, landing new logos, growing existing accounts, and maintaining a strong pipeline. Requires 5+ years of quota-carrying experience in SaaS sales, specifically in MarTech or related fields, with a strong understanding of the Ecommerce/Retail/Brands domain. Experience in MEA markets is highly preferred. The role emphasizes closing deals, forecasting accuracy, and proactive account expansion.

This role is a Commercial Partner Sales Specialist at Klaviyo, focusing on building and deepening relationships with advisory firms and technology companies. The primary responsibilities include prospecting, recruiting, onboarding, and activating agency partners, as well as generating meetings for the sales team and identifying high-potential opportunities. The role requires 1-2 years of BDR/SDR or closing experience and emphasizes relationship building and sales skills. While the company mentions AI fluency, this specific role is in sales and partnerships, not directly building or deploying AI models.

This role is for a Senior Language Manager responsible for the German language and localisation strategy at Klaviyo. It involves owning and optimising the language and localisation for all customer touchpoints, including product, website, marketing, and support content. The position requires native German fluency, experience in localisation quality management, and stakeholder management.

Partner Account Manager for Klaviyo, a marketing automation platform. Focuses on building relationships with marketing agency and systems integrator partners, understanding their business models, and identifying opportunities for Klaviyo to help them grow. Responsibilities include managing partner relationships, articulating Klaviyo's value, driving business development and co-selling, leading co-marketing initiatives, acting as a thought leader, and coaching partners. Requires strong consultative, influencing, and relationship-building skills, with experience in partnerships, sales, or account management within SaaS. The role involves developing technical knowledge of the Klaviyo product and presenting product-led discussions.

Partner Account Manager for Klaviyo, a marketing automation platform. This role focuses on building and managing relationships with marketing agency and systems integrator partners, driving business development, co-marketing, and acting as a consultative advisor to help partners grow their business with Klaviyo. The role requires strong consultative, sales, and account management skills, with a focus on revenue generation and product expertise.

Partner Account Manager for Klaviyo, a marketing automation platform. This role focuses on building and managing relationships with marketing agency and systems integrator partners, driving business development, co-marketing, and acting as a consultative advisor to help partners grow their business with Klaviyo. The role requires strong consultative, sales, and account management skills, with a focus on revenue generation and product expertise.

Lead Product Marketing Manager for Klaviyo's Mid and Large Enterprise Go-To-Market (GTM) strategy. This role will partner with GTM leaders to define and prioritize field selling motions, develop positioning and messaging for sales enablement, and lead integrated marketing campaigns. The ideal candidate has experience in B2B SaaS product marketing, supporting complex sales cycles, and driving GTM programs end-to-end.

This is a Senior Manager, Mid-Enterprise Partner Sales role at Klaviyo, an AI company. The role focuses on overseeing a team of Partner Account Managers, ensuring they meet new business goals, driving revenue through partner engagement, and collaborating with internal teams. Responsibilities include recruiting, training, developing direct reports, managing forecasts, enabling partners to articulate Klaviyo's value, and driving co-marketing initiatives. The ideal candidate has extensive experience in relationship building, management, partnerships/sales with a revenue target, and SaaS account management/channel sales.

This is a Senior Manager, Mid-Enterprise Partner Sales role at Klaviyo, an AI company. The role focuses on overseeing a team of Partner Account Managers, ensuring they meet new business goals, driving revenue through partner engagement, and collaborating with internal teams. Responsibilities include recruiting, training, developing direct reports, managing forecasts, enabling partners to articulate Klaviyo's value, and driving co-marketing initiatives. The ideal candidate has extensive experience in relationship building, management, partnerships/sales with a revenue target, and SaaS account management/channel sales.

This is a Senior Manager, Mid-Enterprise Partner Sales role at Klaviyo, an AI company. The role focuses on overseeing a team of Partner Account Managers, ensuring they meet new business goals, driving revenue through partner engagement, and collaborating with internal teams. Responsibilities include recruiting, training, developing direct reports, managing forecasts, enabling partners to articulate Klaviyo's value, and driving co-marketing initiatives. The ideal candidate has extensive experience in relationship building, management, partnerships/sales with a revenue target, and SaaS account management/channel sales.

Lead Product Marketing Manager for Klaviyo's Mid and Large Enterprise Go-To-Market (GTM) strategy. This role will partner with GTM leaders to define and prioritize field selling motions, develop positioning and messaging for sales enablement, and lead integrated marketing campaigns. The ideal candidate has experience in B2B SaaS product marketing, supporting complex sales cycles, and driving GTM programs end-to-end.

Senior Product Manager to own the strategy for Platform Integrity & Protection and Accounts at Klaviyo. This role focuses on protecting customer accounts, preventing abuse, modeling organizations at scale, and supporting enterprise/compliance use cases. It involves defining product strategy, driving initiatives for account security and risk mitigation, and collaborating with various teams including IAM, Security, Compliance, and Legal. The goal is to build platform tools that enable self-serve capabilities and scalable workflows, ensuring cohesive decisions around security, identity, and account structure.

Senior Product Manager for Platform Integrity and Accounts at Klaviyo, focusing on account security, abuse prevention, and modeling for enterprise and regulated use cases. This role requires driving product strategy, collaborating with cross-functional teams (IAM, Security, Compliance, Legal, GTM), and defining metrics for platform health. The ideal candidate has 5+ years of PM experience in platform, infrastructure, or security domains, with experience in B2B SaaS account systems, identity, or data models. Experience with IAM, security, compliance, or regulated environments is a plus.

This role focuses on creating educational content for Klaviyo customers, primarily written and video content, to help them grow their businesses. The specialist will collaborate with various teams, monitor content performance using data, and is expected to have a strong background in marketing strategy, storytelling, and writing. While the role mentions transforming workflows by putting AI at the center, its core responsibilities are content creation and customer education, not direct AI/ML model development or deployment.

This role focuses on creating educational content for Klaviyo customers, primarily written and video content, to help them grow their businesses. The specialist will collaborate with various teams, monitor content performance using data, and is expected to have a strong background in marketing strategy, storytelling, and writing. While the role mentions transforming workflows by putting AI at the center, its core responsibilities are content creation and customer education, not direct AI/ML model development or deployment.

This role is for a Lead Payroll Analyst at Klaviyo, focusing on global payroll operations across six countries. The analyst will provide functional leadership, ensure accuracy and compliance, and drive continuous improvement. Key responsibilities include end-to-end payroll processing, managing reconciliations, supporting audits, and collaborating with various teams. The role also involves identifying and leading initiatives for process streamlining and automation, including the use of AI tools for data validation, anomaly detection, and reporting insights. The ideal candidate has extensive payroll experience, particularly in multi-country environments, and is comfortable with systems like Workday and CloudPay, with an interest in automation and AI applications.

This role is for a Sr. Event Manager at Klaviyo, a consumer-focused tech company. The primary responsibility is to plan and execute strategic tradeshows and industry events to build brand awareness, generate qualified leads, and deepen community engagement. The role involves end-to-end event management, cross-functional collaboration, budget and timeline ownership, and performance analysis. While AI tools are mentioned as a proficiency, the core function of the role is event management, not AI/ML development.

This role is for a Sr. Event Manager at Klaviyo, a consumer-focused tech company. The primary responsibility is to plan and execute strategic tradeshows and industry events to build brand awareness, generate qualified leads, and deepen community engagement. The role involves end-to-end event management, cross-functional collaboration, budget and timeline ownership, and performance analysis. While AI tools are mentioned as a proficiency, the core function of the role is event management, not AI/ML development.

Head of Business Operations at Klaviyo, a B2C CRM company experiencing hypergrowth and market disruption by AI. This role owns the company's operating architecture, including strategy setting, execution, cross-functional alignment, and leadership team effectiveness. The role will drive automation using AI tools and agents, manage the OKR process, and lead strategic initiatives, including those related to AI.

Lead Product Manager for Klaviyo's segmentation platform, focusing on building and operating foundational audience systems. The role involves defining strategy and execution for creating, evaluating, and leveraging audiences across the product, improving system performance, expanding definition flexibility, and enabling customers to understand and optimize their audiences. Requires strong systems thinking and experience with complex data problems and customer-facing capabilities.

Senior Director, Marketing (APAC) at Klaviyo, a global industry SaaS leader. This role is responsible for driving transformative marketing strategies, creating demand, and leading teams to support APAC regional growth. The position requires extensive experience in B2B marketing within scaled or scaling SaaS companies, with a focus on lead generation and customer expansion in the APAC region. The candidate will be responsible for financial stewardship, data-driven insights, team leadership, strategic alignment with sales, content leadership, campaign innovation, brand positioning, event mastery, customer marketing, global collaboration, technology orchestration, and performance measurement.