Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Currently tracking 98 active AI roles, down 50% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| Customer Success Manager - Core (Sales & Service) Clouds - HLS Salesforce is seeking a Customer Success Manager for their Core (Sales & Service) Clouds, specifically within the Health & Life Sciences (HLS) industry. This role focuses on ensuring high-value customers achieve significant ROI from the Salesforce platform. The CSM acts as a trusted advisor, managing customer relationships, driving adoption of features, and addressing both technical and business concerns. The role requires AI literacy, basic prompt engineering skills, and the ability to use AI agents for tasks like meeting summaries and data collection, as well as monitoring AI-driven sentiment analysis. Experience with Health Cloud and/or Life Sciences Cloud is strongly preferred. | — | 5 |
| Senior Executive Assistant Salesforce is seeking a Senior Executive Assistant to support their Legal and Corporate Affairs (LCA) team, partnering directly with the SVP Chief Compliance Officer and other senior leaders. The role involves managing complex calendars, inboxes, and communications, as well as supporting AI adoption and innovation by utilizing Salesforce AI and automation capabilities to enhance team efficiency. Responsibilities also include travel and expense management, procurement, project and event planning, and relationship building within the organization. The ideal candidate will have 5+ years of EA experience, AI fluency, strong executive partnership skills, and a customer-centric orientation. |
| — |
| 5 |
| Customer Success Manager, Senior Manager (Consumer & Business Services) Senior Manager, Customer Success role focused on helping enterprise customers maximize value from Salesforce's AI CRM platform, focusing on technical and operational health, issue resolution, and customer advocacy. Requires strong technical fluency in AI, CRM, and data platforms, with a focus on driving business outcomes through AI and automation. | — | 5 |
| Senior Manager/Manager, Specialization CoE Salesforce is seeking a Senior Manager/Manager for their Specialization CoE within the Global Solutions Center of Excellence. This role focuses on driving the analytical agenda for Solutions Engineering, building data infrastructure, and creating executive-ready storytelling to connect SE activity to business outcomes. The position involves defining data strategies, architecting dashboards, analyzing SE performance and the impact of AI-assisted workflows, and providing strategic recommendations to leadership. The role requires strong analytical rigor, executive communication, and proficiency in data visualization tools and SQL, with experience in AI tools for analysis being a plus. | — | 5 |
| Qualified Success Architect This role focuses on the implementation and adoption of Salesforce's Agentic Marketing Platform and its AI SDR Agent. The Qualified Success Architect will partner with customers to design and architect solutions that integrate with existing systems, guide configuration of AI-powered experiences, and consult on best practices for data models and integrations. The role involves analyzing performance, conducting strategic reviews, and acting as a trusted advisor to help customers maximize platform value and achieve business outcomes. It also involves staying updated on AI-driven go-to-market innovation and surfacing customer feedback to influence product development. | — | 5 |
| Account Partner Director Salesforce is seeking an Account Partner Director to lead services engagement for a defined territory, focusing on driving measurable business outcomes through an outcomes-based selling model. The role involves orchestrating the Success Cloud portfolio, building C-level relationships, and acting as a trusted advisor. The candidate will leverage AI tools daily for research, planning, and customer engagement, and champion AI adoption with customers. Success is measured by services bookings, revenue growth, adoption velocity, and customer-reported business outcomes. | — | 5 |
| Manager Instructor Manager Instructor role at Salesforce focused on leading a team of instructors to deliver training on Salesforce's AI CRM platform, driving adoption and customer success through education and best practices. The role involves managing instructors, tracking performance, and ensuring high-quality course delivery. | — | 5 |
| Principal Software Engineer, PMTS Salesforce is seeking a Principal Software Engineer to join the Agentforce Process Intelligence team, focusing on building process mining and optimization capabilities within their AI CRM platform. The role involves technical leadership, owning end-to-end architecture of backend services and full-stack applications, driving integration with data processing and big data layers, and ensuring security and scalability. The position emphasizes experience with enterprise SaaS, distributed systems, Kubernetes, and leveraging AI for SDLC automation. | Ship | 5 |
| Services Sales Solutions Architect Salesforce is seeking a Services Sales Solutions Architect Director to play a critical role in the presales process, shaping, scoping, and solutioning applications and functionality leveraging Salesforce Core/PSS and related clouds products. This role serves as a trusted technical advisor to customers and provides guidance to Sales & Professional Services teams on capabilities and level of effort for implementation. The architect will be responsible for the oversight of technical solution approaches, quantifying business value, and aiding sales teams to scope expected outcomes. They will lead technical pre-sales activities, develop comprehensive implementation proposals, and identify critical technical challenges. | — | 5 |
| Specialist Solutions Architect, Agentforce Contact Center Salesforce is seeking a Specialist Solutions Architect for their Agentforce Contact Center portfolio. This role is customer-facing, embedded within Product Management, and focuses on designing, validating, and accelerating enterprise deployments of AI agent-first contact center systems. The architect will act as a technical expert, drive customer success, provide feedback to the product team, and lead thought leadership. | Agent | 5 |
| Sr Product Manager, Slack Powered Service Salesforce is seeking a Sr. Product Manager for Slack Powered Service to own the vision and strategy for transforming customer support experiences using AI, Slack, and Service Cloud. The role involves market research, creating prototypes with AI tools, collaborating with engineering and partner teams, and enabling the field. The ideal candidate has 5+ years of product management experience in enterprise software, strong technical aptitude, and experience with AI-powered productivity tools. | — | 5 |
| Director of Product Management, Onboarding and Adoption Salesforce is seeking a Director of Product Management to own the vision and strategy for reimagining customer onboarding experiences using AI, Agentforce, and conversational UI. The role involves market research, creating prototypes with AI tools, working with engineering teams, and enabling the field to position and sell the solution. | — | 5 |
| Director, Customer Security Response This role leads customer security investigations and incident response for Salesforce customers in the APAC and US West regions. It involves hands-on technical analysis, leading complex incidents end-to-end, managing a team, and driving cross-functional engagement. The role also focuses on transitioning from manual investigations to AI-driven automated triage and scoping, and potentially managing AI and automation programs within security operations. | — | 5 |
| Senior Manager, Software Engineering - Agentforce Salesforce is seeking a Senior Engineering Manager for their Agentforce Voice team, focusing on building and scaling AI agents for enterprise use. The role involves leading software engineering teams, driving feature execution, mentoring engineers, and contributing to architectural discussions, with a focus on Go, Python, and Java stacks. Experience with large-scale distributed systems and managing engineering teams is required, with a preference for AI/ML, NLP, and voice technologies. | Agent | 5 |
| Director, Product Delivery & Operations Salesforce is seeking a Director of Product Operations & Delivery to lead the capability that bridges business process and product execution across Digital Enterprise Technology. This role will serve as a key thought leader in product management evolution on their agentification journey, coordinate structured frameworks for product and software development, and provide product operations within large-scale initiatives. The director will build and develop a high-performing team and partner with Product, Engineering, Finance, and Change Management leaders. | — | 5 |
| Associate Success Guide Salesforce is seeking an Associate Success Guide to help customers grow their value and improve adoption of Salesforce's AI CRM platform. This role involves engaging with customers, providing 1:1 success guidance, partnering with Success Managers and Sales, and offering best practices and technical guidance to boost adoption and drive business outcomes. The ideal candidate is organized, agile, and passionate about Customer Success with excellent presentation and communication skills. | — | 5 |
| Senior Product Manager, Enterprise Service Management Salesforce is seeking a Senior Product Manager to define and execute the roadmap for core ITSM capabilities, focusing on agentic use cases with Agentforce and Data Cloud. The role involves transitioning to a modern operating model, serving as Customer Zero for Salesforce's ITSM product, and establishing service health scorecards. The ideal candidate has extensive experience in product management, IT Service Management, DevOps, and practical experience with agentic capabilities on the Salesforce Platform. | Agent | 5 |
| Flink Lead Software Engineer Lead Software Engineer role focused on building and operating a high-scale, low-latency platform (Sales Intelligence Platform - SIP) for Sales Cloud AI. This platform processes real-time conversational data (voice, video, email) to power AI agents that enhance sales productivity. The role involves architecture, development, and operation of streaming pipelines, with a strong emphasis on distributed systems and Flink. | — | 5 |
| Data Analyst/AI - 6 months Interns - September 2026 Salesforce is seeking an intern to explore, automate, and scale AI solutions for augmented business analysis. The role involves incubating AI projects, building reports and dashboards, and translating data insights into business strategy. Requires understanding of ML techniques and interest in AI's business impact. | Data | 5 |
| Customer Experience Swarm Lead Salesforce is seeking a Customer Experience Swarm Lead in India to tackle high-friction customer issues, improve support processes, and foster a learning environment. This role involves collaborating with customers, leadership, and engineering teams to ensure customer success with Salesforce products, including AI-driven features. | — | 5 |
| Success Architect-FY27-Q2 Salesforce is seeking a Success Architect to support strategic customers by driving technical excellence in Service Cloud implementations. This role involves providing expert guidance on solution design, security, performance, and governance, with a focus on integrating AI and analytics. The Success Architect will collaborate with internal teams and customers to maximize Salesforce investments and align technical integrity with business goals. | — | 5 |
| Sales Strategy Analyst Salesforce is seeking a Sales Strategy Analyst to join their EMEA North Sales Strategy team. This role will focus on providing data-driven insights, supporting sales leaders, and optimizing Go-to-Market execution. The analyst will leverage AI-assisted tools and analytics to uncover insights, build dashboards, and inform strategic decisions. The role requires experience in sales operations or consulting, familiarity with CRM and BI tools, and a curiosity for how AI can reshape sales strategy. | — | 5 |
| Recruiting Coordinator (Contract) Salesforce is seeking a Recruiting Coordinator (Contract) to join their Employee Success [HR] team. This role will deliver an exceptional candidate experience by partnering with recruiters and hiring teams to guide candidates through the hiring process. Responsibilities include scheduling interviews, managing recruiting logistics, and building strong partnerships. The role emphasizes applying AI familiarity and data-driven insights to optimize workflows within Workday, Slack, and Google Suite, driving continuous process improvements. This is a 6-month contract role based in Chicago or Seattle. | — | 5 |
| Mid-Level Fullstack Engineer, Backend Oriented Mid-Level Fullstack Engineer with a backend focus at Salesforce, a leading AI CRM company. The role involves building and shipping high-quality software, with a strong emphasis on integrating AI agents into human workflows and contributing to system context for AI reliability. The engineer will use AI development tools and critically evaluate AI-generated code. Experience with Generative AI, RAG, and Agentic workflows is desired. | Agent | 5 |
| Renewal Operations, Senior Manager Salesforce is seeking a Renewal Operations Senior Manager to lead the optimization of renewal processes. This role identifies process bottlenecks, gaps, and redundant manual steps, orchestrating solutions that enhance productivity, reduce costs, and ensure high-quality outcomes. The Senior Manager will be a data-oriented leader responsible for proactively determining and orchestrating the implementation and ongoing governance of solutions to enhance productivity, reduce costs, and ensure high-quality outcomes. | — | 5 |
| Product Security Salesforce is seeking a Product Security Engineer to join their Product Security Advisors team. The role involves assessing and advising on the security of the ecosystem powering their AI CRM, acting as a technical authority and trusted security advisor to engineering partners and leadership. Responsibilities include embedding security controls throughout the SDLC, threat modeling, secure code reviews, penetration testing, auditing cloud infrastructure, and providing expertise on identity management, email security, and Agentic AI. | — | 5 |
| Sales Strategy Analyst This role is for a Sales Strategy Analyst within Salesforce's Regulated Industries - Central Strategy Team. The analyst will be responsible for producing and maintaining the team's data infrastructure, conducting business analyses, and supporting stakeholders. Key requirements include strong SQL proficiency, experience with data analytics platforms like Tableau and Snowflake, and comfort working with large datasets. The role emphasizes technical aptitude, a strong work ethic, and analytical thinking. While the company heavily promotes its AI capabilities and encourages the use of AI tools, the core responsibilities of this analyst role are focused on data analysis, infrastructure, and strategy, rather than direct AI/ML model development or deployment. | — | 5 |
| Senior Manager, Technology Risk and Controls This role focuses on managing and maturing SOX IT controls within the Digital Enterprise Technology (DET) team, specifically for Revenue processes. It involves ensuring the effectiveness of controls, acting as a liaison between control owners and auditors, and assessing the impact of AI/ML implementations on financial reporting. The role requires identifying risks related to algorithmic bias, data integrity, and model drift, and ensuring transparency and compliance in automated decision-making within the Revenue cycle. | — | 5 |
| Senior Agent Manager, Agentforce & Data 360 This role manages the performance and capabilities of an AI-powered "Help Agent" that resolves customer support cases autonomously. The Senior Agent Manager will own resolution rate outcomes, develop improvement plans, identify new agent skills, and partner with Product and Engineering on roadmap priorities. The role also involves managing scorecards, driving content strategy, and delivering analytics to improve the agent's performance. | Agent | 5 |
| Product Management Director , Missionforce Operations (Private Cloud Edition) Product Management Director for Missionforce Operations Private Cloud Edition, focusing on adapting a SaaS AI CRM product for secure, compliant deployment in government and restricted cloud environments. Requires strong SaaS product management, cloud architecture, cybersecurity, and regulated environment experience. | Ship | 5 |
| Salesforce Project Manager Salesforce is seeking a Project Manager to lead end-to-end delivery of global Salesforce implementations using Agile methodologies and AI-enabled delivery practices. The role involves ownership of delivery excellence, financial performance, governance, and stakeholder alignment, with a focus on managing complex programs and scaling delivery impact. The candidate will leverage AI technologies to enhance team efficiency and optimize project delivery cycles. | — | 5 |
| Partner Delivery Advisor Director Salesforce is seeking a Partner Delivery Advisor Director to guide Global Consulting Partners in implementing AI-powered solutions, focusing on Agentforce and responsible AI adoption. The role involves strategic advisory, risk mitigation, and ensuring partners maximize customer value from Salesforce's AI offerings. | Agent | 5 |
| Agentforce Readiness Architect Salesforce is seeking an Agentforce Readiness Architect to ensure customer success with their AI CRM products, specifically Agentforce and Data Cloud. This role involves deep product knowledge, collaboration with product and customer success teams, and driving adoption strategies. The candidate will act as a subject matter expert, providing feedback to product teams and enabling customer-facing teams. | — | 5 |
| Life Sciences Technical Architect Director Salesforce Professional Services is seeking a Technical Architect Director focused on Agentforce for Life Sciences. This role involves serving as a strategic advisor and Salesforce product/platform expert to large enterprise life sciences customers, guiding program strategy, shaping practice growth, and mentoring architects. The primary focus is on architecting and delivering agentic, AI-first solutions across commercial and clinical operations. | Agent | 5 |
| Life Sciences Senior Technical Architect Salesforce Professional Services is seeking a Senior Technical Architect for Agentforce for Life Sciences (AFLS). This role involves acting as a strategic advisor to large enterprise customers, architecting and delivering agentic, AI-first solutions for commercial and clinical operations in the life sciences industry. The architect will guide customers on deploying emerging technologies, manage risks, and ensure solutions are maintainable and extendable. | Agent | 5 |
| SMTS/LMTS Full Stack Software Engineer, Tableau Next Senior/Lead Software Engineer to shape Agentic and Visualization Experiences for Tableau Next. Drive design and development of high-performance, scalable platforms for analytical experiences. Collaborate with UX, backend engineers, and product teams. Explore and integrate emerging visualization technologies and Generative AI-powered intelligence experiences. Integrate and orchestrate LLMs and AI services using APIs, SDKs, and agent frameworks like OpenAI APIs, LangChain, RAG pipelines, tool calling, and vector databases. Familiarity with AI-assisted development workflows and structured/unstructured data systems including vector databases. | Agent | 5 |
| Senior Technical Program Manager Salesforce is seeking a Senior Technical Program Manager to oversee and execute the operational framework for their Tableau Next product and engineering organization. This role involves orchestrating strategic initiatives, managing programs and releases, and collaborating with product and engineering leaders. The TPM will also enhance operational processes, communicate with executive leadership, and manage risks and decision-making within the Analytics Cloud ecosystem. | — | 5 |
| Software Engineering MTS (Node.Js, React.JS, AWS- Full Stack) + AI Full Stack Software Engineer with a focus on integrating AI/ML capabilities, including LLM-based agents and AI workflows, into production systems. Requires experience with Node.js, React.js, AWS, and familiarity with AI agents, LLMs, prompt engineering, RAG, and vector databases. | Agent | 5 |
| Delivery Governance - Public Sector Leader Salesforce is seeking a Delivery Governance Leader for their Public Sector business in ANZ. This role will be responsible for governing a portfolio of projects, ensuring high quality and PMO compliance, and leading customer engagements that deliver best-practice Salesforce solutions. The leader will drive consistency in project delivery, evolve project management methodologies towards a consultative, business value-focused model, and build strong relationships with internal and external stakeholders. A key focus will be championing AI tool adoption and embedding AI-first practices within the team, aiming for every team member to become an AI power user. Success metrics include portfolio health, revenue, margin, customer attrition reduction, and AI adoption. | — | 5 |
| Sr. Director, ES Planning & Initiatives This role is a Sr. Director position within Salesforce's Employee Success (HR) organization, focusing on strategic initiatives and operational excellence. The role supports the ES COO & EVP, Global Rewards, acting as a Chief of Staff to drive priorities, manage budgets, develop roadmaps, and facilitate executive communication. While the company heavily emphasizes AI and its use in CRM and agentic systems, this specific role is focused on the strategic planning and execution within the HR function, rather than direct AI/ML model development or research. | — | 5 |
| Renewal Operations Senior Manager Salesforce is seeking a Renewal Operations Senior Manager to optimize renewal processes, identify bottlenecks, and orchestrate solutions to enhance productivity and reduce costs. The role involves managing data and workflows, driving decisions, identifying process needs, and leveraging AI, Slack, and Python to automate processes and drive data-informed decision making. The ideal candidate has 8+ years of experience in Renewals/Sales Operations or similar, strong analytical skills, SQL/SOQL/Python proficiency, CRM expertise, and excellent communication skills. | — | 5 |
| Senior Analyst, Strategy & Data Salesforce is seeking a Senior Analyst, Strategy & Data to join their Strategic Technology Partnerships team. This role will focus on analyzing sales performance and consumption metrics, building executive dashboards, and developing strategic recommendations. The analyst will collaborate with Data Engineering and Product teams, and use AI tools like Claude and Codex for analysis. The role requires strong analytical skills, experience with complex datasets, and the ability to lead through ambiguity. | — | 5 |
| Partner Marketing Strategy & Operations Senior Analyst This role is for a Partner Marketing Strategy & Operations Senior Analyst at Salesforce, focusing on leveraging AI-augmented analytics to drive strategic decisions. The analyst will transform complex data into actionable insights, build dashboards, write SQL queries, and troubleshoot data issues. A key aspect of the role involves using and evaluating AI-assisted tools for analytics, including natural-language-to-SQL workflows and AI-assisted drafting for executive summaries. The role requires strong technical skills in data visualization (Tableau) and SQL, deep familiarity with Salesforce data architecture, and experience with AI-assisted analytics workflows. While the company is AI-focused, the role itself is not directly building AI models but rather using AI tools to enhance analytical processes for marketing and business outcomes. | — | 5 |
| Customer Success Manager - Public Sector Salesforce is seeking a Customer Success Manager for their Public Sector division in London. This role focuses on partnering with key customers to maximize value from Salesforce's AI CRM platform, acting as a trusted advisor and orchestrating the full Signature Success experience. Responsibilities include strategic partnership, customer enablement, incident management, and driving renewal and growth by articulating the value of the platform and its AI capabilities. | — | 5 |
| Customer Success Manager- Momentum Salesforce is seeking a Customer Success Manager for their Momentum platform, an AI Revenue Orchestration Platform. The role involves ensuring high-value customers achieve ROI by guiding them on platform adoption, identifying and addressing technical and business concerns, and driving the use of AI features and agents. The CSM acts as a trusted advisor, managing customer relationships, tracking usage metrics, and collaborating with internal teams to ensure customer success and platform stability. | — | 5 |
| Software Engineering MTS Salesforce is seeking a Software Engineering MTS in Ireland to design, build, and operate high-quality software for cloud services. The role involves application development, API design, cloud/data engineering, and systems integration, with a strong emphasis on AI-driven development tools like Claude and Cursor to enhance productivity and code quality. This is an engineering role focused on building and scaling cloud services within an enterprise AI context, leveraging AI tools for development rather than building core AI models. | — | 5 |
| Business Analyst Salesforce is seeking a Business Analyst for their Global Delivery Governance team. This entry-level role focuses on analyzing delivery data, supporting business value assessments, enabling risk accountability protocols, and gathering field feedback. The role involves using AI tools to assist with analysis and requirements gathering, and contributing to the development of an agentic monitoring system for risk compliance. | — | 5 |
| Data 360 Success Architect Salesforce is seeking a Data 360 Success Architect to act as a subject-matter expert for Agentforce + Data Cloud, advising Signature and Strategic customers on technical architecture, dev/ops, performance, and solution design. The role involves evaluating capability gaps, influencing executive stakeholders, and driving thought leadership. The candidate will leverage their expertise to ensure customer success in using Agentforce + Data Cloud's data capabilities, contributing to the company's growth and reputation as an AI leader. | — | 5 |
| Business Analyst Salesforce is seeking a Business Analyst for their Global Delivery Governance team. This entry-level role focuses on analyzing delivery data, supporting business value assessments, defining requirements for AI-driven monitoring tools, and synthesizing field feedback. The role involves using AI tools to enhance analysis and documentation, requiring strong analytical, operational, and communication skills in a dynamic environment. | — | 5 |
| Director, Energy & Utilities Cloud — Agentforce Adoption & Implementation This role focuses on driving the adoption and implementation of Agentforce (Salesforce's AI agent platform) within the Energy & Utilities Cloud. The Director will define adoption strategies, design solutions, build reference implementations, and lead customer workshops to demonstrate the business value of autonomous agents. They will also partner with Product Management and Engineering to inform the roadmap and develop enablement assets. The role requires deep experience in enterprise software, specifically Salesforce Industries, and a proven track record in deploying AI agent or automation solutions. The Director will act as a subject matter expert and trusted advisor to customers, guiding them through complex technical topics and implementation roadmaps. | Agent | 5 |