Salesforce
Enterprise · CRM
- HQ
- San Francisco, US
- Founded
- 1999
- Size
- 35,000+
- Website
- salesforce.com
Currently tracking 106 active AI roles, with 397 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $197k–$345k (avg $271k).
Enterprise · CRM
Salesforce currently has 133 active AI-related job listings. The majority of these roles, 78%, are focused on agents, with application roles making up another 12%. Engineering is the most frequent function hiring for these positions. Frequent tech tags include agent_orchestration, llm_observability, and tool_use, suggesting a focus on building and managing AI agent capabilities.
Salesforce currently has 142 active AI-related roles in our index. The most common open titles are: Partner Technical Architect - Agentforce (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2), AI Builder, Emerging Talent - French Market (2), AI Builder, Emerging Talent - Hebrew Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (77%), application (11%), serving infrastructure (5%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (82 roles), India (12 roles), Ireland (11 roles), Mexico (9 roles).
Job postings at Salesforce most frequently mention: Content Generation, Software Engineering, Agentic Systems, System Design, Python.
In the past 30 days, Salesforce has posted 80 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Deal Desk Manager This role is for a Deal Desk Manager at Salesforce, focusing on deal structuring, pricing, and risk mitigation for sales in Japan, Korea, and Taiwan. The role involves partnering with sales leadership, reviewing complex deals, guiding sales on deal structures, and developing strategies to optimize revenue and margins. It also requires leading projects, collaborating with product teams on pricing models, and enabling sales on best practices. The role emphasizes analytical rigor, problem-solving, and communication skills, with a requirement to use AI-powered tools for deal analysis and pricing optimization, and to interpret AI-generated insights. | — | 5 |
| Success Architect - Slack Salesforce is seeking a Success Architect for Slack to help customers maximize their use of Salesforce products, particularly Slack, to achieve business value. This role involves providing technical expertise, architectural guidance, and strategic advice to Signature Success Plan customers, focusing on implementing best practices, resolving technical issues, and promoting strategic product adoption. The role also involves staying updated on AI trends and leveraging AI tools for business efficiency. |
| — |
| 5 |
| Sales Strategy Analyst Sales Strategy Analyst role at Salesforce, focusing on analyzing key performance indicators, setting strategic themes for sales and support organizations, and presenting recommendations to senior leadership. The role involves projects related to organizational design, business planning, market segmentation, and sales performance evaluation, with a particular focus on industry and product strategy. Deliverables include analytical models, performance analysis, dashboards, and executive presentations. Requires strong analytical modeling, spreadsheet, and database analysis skills, with experience in large enterprise sales or strategic planning in IT tech companies. Fluency in Japanese and English is required. | — | 5 |
| Senior Technical Support Engineer (Industry Cloud) This role is a Senior Technical Support Engineer for Salesforce's Industry Cloud, focusing on providing technical support for industry-specific customizations. While the company heavily promotes its AI capabilities and the use of AI tools in support, the core responsibilities of this role are technical support, troubleshooting, and customer success, not direct AI/ML model development or research. The role involves leveraging AI tools to improve support quality and efficiency. | — | 5 |
| Director, Future of Work & Organizational Transformation - Japan (JPKT) Salesforce is seeking a Director to lead the Future of Work and Organizational Transformation in Japan. This role focuses on understanding the Japan market, reimagining work and organizational structures through the lens of AI and emerging technologies, and redefining Job Architecture. The position involves developing evidence-based frameworks for job design, applying HCI and cognitive science principles, and building data-driven capacity plans. The role requires deep expertise in organizational design, workforce strategy, and a strong understanding of the Japan market, with a focus on integrating AI to augment human work and drive transformation. | — | 5 |
| Senior Solution Consultant (Global) Salesforce is seeking a Senior Solution Consultant in Japan to act as a strategic hub connecting Japanese clients with their Global Delivery Center (GDC) in India. This role involves supporting business transformation using Salesforce, bridging technical and cultural gaps, and leveraging AI tools to accelerate delivery and maximize ROI. The consultant will work closely with Japanese senior architects to understand project details and communicate them accurately to the GDC, ensuring outputs meet Japanese quality standards. Key responsibilities include facilitating communication, translating abstract Japanese requirements into concrete technical specifications, and using AI tools for tasks like document creation and review. The role also involves supporting strategic and transformation initiatives, project execution, and governance. | — | 5 |
| Sr. Director, Public Sector Strategy & Business Development Salesforce is seeking a Sr. Director, Public Sector Strategy & Business Development in Japan to lead mid-to-long-term business development in the public sector. This role involves building strong relationships with government stakeholders, collaborating with internal teams to drive administrative DX and social issue resolution using AI and cloud technologies, and acting as an evangelist for Salesforce's value proposition, particularly in trusted AI governance. The position also requires feeding back government trends and AI/data utilization guidelines to internal departments and contributing to the creation of large deals. | — | 5 |
| Deal Desk Senior Manager Salesforce is seeking a Senior Manager, Deal Desk for their Japan, Korea, and Taiwan (JPKT) sales verticals. This role will act as a principal deal advisor and commercial strategist, mitigating risks and uncovering growth opportunities in complex enterprise transactions. The candidate will leverage data-driven insights, model innovative AI usage, mentor team members, and engage senior leadership. A key responsibility is driving the adoption and integration of AI-powered tools for deal analysis, pricing optimization, and workflows, while also identifying and addressing barriers to AI adoption. | — | 5 |
| Senior Success Architect - Agentforce/Data360 Salesforce is seeking a Senior Success Architect for their Agentforce/Data360 team. This role focuses on helping enterprise clients leverage Salesforce products, particularly in the AI and agentic era. The architect will provide technical expertise, strategic advice, and best practices for implementing AI and data solutions, including agent construction and optimization, to drive business value and achieve an 'Agentic Enterprise'. | Agent | 5 |
| Customer Success Manager , Senior Manager (Technical) This role is a Customer Success Manager (CSM) focused on technical aspects within Salesforce's AI CRM platform. The CSM will partner with customers to understand their business goals, evangelize Salesforce features, provide technical insights, and drive customer adoption and value realization. While the company heavily promotes its AI capabilities and the role mentions AI/agents, the core function is customer success and driving value from the platform, not building or directly shipping AI models or systems. The role requires understanding AI/ML concepts as a preferred skill to better advise customers on the platform's capabilities. | — | 5 |
| Strategic Solution Architect (Global) Strategic Solution Architect role at Salesforce, focusing on leading business transformation for Japanese clients using Salesforce's AI CRM capabilities. The role involves bridging Japanese business context with global delivery centers (GDC) in India, leveraging AI tools for efficiency in development processes (code generation, documentation, testing) and customer proposals. Responsibilities include advisory services, project execution, and governance, acting as a 'Trusted Advisor' to maximize customer ROI. The role requires strong leadership, cross-cultural communication, and a proactive approach to integrating AI into delivery. | Ship | 5 |
| Salesforce Architect (Multiple Levels) Salesforce is seeking Architects to act as DX partners, leading customer system strategy and implementation from concept to operation, leveraging AI and Salesforce's platform to drive business success. The role involves advising clients, proposing AI solutions like Agentforce, and utilizing AI for consulting efficiency. Architects will be involved in strategy, project execution, and governance, with opportunities to grow into comprehensive architects experienced in AI-driven consulting. | Ship | 5 |
| Success Architect - Core Platform Salesforce is seeking a Success Architect for their Core Platform in Tokyo, Japan. This role focuses on helping enterprise clients maximize their use of Salesforce products, particularly Core Platform (Sales Cloud, Service Cloud, Experience Cloud, Salesforce Platform), with a strong emphasis on enterprise-level security, identity management, and governance. The role also involves advising on future AI/Agentforce capabilities and Data Cloud. Responsibilities include providing best practices, technical advice, security architecture reviews, and creating assets for clients and internal teams. The ideal candidate has extensive experience in consulting, technical support, or account management, deep knowledge of Salesforce Core Platform, and strong expertise in enterprise platform security architecture. Experience with Data Cloud, AI/Agentforce, and security certifications are desirable. | — | 2 |
| Junior Technical Support Engineer (Triage)【障害者採用】 This role is a Junior Technical Support Engineer (Triage) position at Salesforce, focusing on supporting Korean customers. The primary responsibilities include handling technical support inquiries via phone and tickets, translating between Korean customers and Japanese engineers, and routing issues to the appropriate teams. The role emphasizes gaining foundational IT support skills and leveraging Korean language abilities. Future career paths include becoming an operations specialist or a technical support engineer. The position is specifically for individuals with a disability. | — | 1 |
| Sales Strategy Senior Lead/Lead (Business Partner) Salesforce is seeking a Sales Strategy Senior Lead/Lead (Business Partner) to join their Strategy & Programs team within the Customer Success Group (CSG). This role will partner with CSG leadership to drive customer success by focusing on increasing Salesforce utilization, expanding product consumption, and minimizing churn risk. The role involves strategic advisory, decision support through data insights, performance management, and business management, requiring deep understanding of SaaS financial KPIs and customer success operations. The position emphasizes strategic thinking, data-driven decision-making, and cross-functional collaboration. | — | 1 |
| Operations Manager - Customer Success Salesforce is seeking an Operations Manager for Customer Success in Japan. This role focuses on managing and improving operational processes to drive customer satisfaction, usage, and retention. The manager will lead strategic initiatives, projects, and change management efforts, collaborating with global teams to optimize customer success operations. Key responsibilities include program and project management, process improvement, performance monitoring, and cross-functional collaboration. The role requires strong leadership, management experience, excellent communication skills in Japanese and English, and a deep understanding of business operations. | — | 1 |
| Disabilities @Work Manager, APAC Salesforce is seeking a Disabilities @Work Manager for APAC to lead inclusion initiatives, develop country-specific roadmaps, partner with recruiting to build talent pipelines for people with disabilities, and implement secure self-identification processes. The role requires experience in disability inclusion or DEI, deep understanding of regional disability employment mandates, project management skills, and proficiency with Google Workspace and AI tools for reporting. Native-level Japanese and good English are required. | — | 1 |
| Technical Architect - Tableau Salesforce is seeking a Technical Architect for their Tableau division, focusing on data analytics solutions. The role involves designing and implementing data analytics platforms, managing environment migrations, providing advisory services, and supporting pre-sales activities. The architect will help customers build data-driven cultures using Tableau Blueprint and ensure secure data access. The position requires strong technical skills in enterprise software deployment, server management, cloud platforms (AWS, Azure, GCP), networking, and security, along with excellent consulting and communication abilities. Experience with data integration, BI tools, and advanced analytics is desirable. | — | 1 |
| Success Specialist Salesforce is seeking a Success Specialist to maximize the value of Salesforce products and accelerate customer business growth and transformation. This role involves leveraging deep business, industry, and product expertise to build strong customer partnerships and drive business outcomes (ROI) beyond the Salesforce investment. The Success Specialist will provide strategic guidance to customers with complex and large-scale environments, offering support from onboarding to advanced feature utilization and organizational transformation. They will also participate in internal strategic programs, feeding insights back into the company to improve standard support frameworks and help more customers with common challenges. The ideal candidate is passionate about transforming businesses through AI and digital power, possesses expertise in one or more Salesforce product clouds, and can engage with customers at an equal footing. | — | 1 |
| Bid Program Management Lead Salesforce is seeking a Bid Program Management Lead for their Public Sector, Education, and Non-Profit markets in Japan. This role involves leading the end-to-end lifecycle of complex RFx proposals, writing and editing technical content, orchestrating cross-functional teams, building a "Bid Engine" with content libraries and policies, and conducting After Action Reviews to improve tactics and explore AI integration for workflow automation and response quality enhancement. The ideal candidate has 5-7 years of experience in bid management, deep understanding of Japan's public sector procurement, native-level Japanese and excellent English skills, and a proactive problem-solving approach. Bonus points for AI vision in the bid process, APMP certification, Salesforce ecosystem knowledge, and experience with unsolicited proposals. | — | 1 |
| Technical Architect - Tableau Salesforce is seeking a Technical Architect for their Tableau division, focusing on data analytics solutions. The role involves designing and implementing data analytics platforms, managing environment migrations, providing advisory services, and supporting pre-sales activities. The Technical Architect will also mentor other consultants and collaborate with global teams. The position requires strong experience in enterprise software deployment, server software knowledge, cloud platform management (AWS, Azure, GCP), network understanding, and security principles. Candidates should have experience leading system architecture design, possess hands-on technical skills, strong consulting abilities, and excellent communication skills in English. | — | 0 |
| Strategy & Programs Manager Salesforce is seeking a Strategy & Programs Manager to drive strategy and performance for the Sales organization, focusing on creating scalable sales plays and improving productivity. This role involves analyzing performance, proposing business strategies, developing sales programs, and collaborating with various internal teams and executives. The ideal candidate will have strong analytical, strategic thinking, and operational excellence skills, with experience in sales and marketing techniques, and the ability to manage multiple priorities in a fast-paced environment. | — | 0 |
| Account Partner - 金融保険業界担当 Salesforce is seeking an Account Partner for the Financial Services industry in Tokyo, Japan. This role involves selling the full portfolio of CRM products to designated accounts, acting as a trusted advisor to clients, and driving the adoption of services to help customers achieve significant business value from their Salesforce investment. The primary metrics for success are overall bookings and year-over-year revenue growth. | — | 0 |
| Senior Technical Support Engineer Senior Technical Support Engineer role at Salesforce, focusing on providing technical support for Cloud products including Master Data, Data Integration, Data Quality, and Data Governance. The role involves managing customer issues within Salesforce CRM, troubleshooting, and collaborating with other teams to resolve product defects. Requires strong technical, communication, and problem-solving skills, with experience in Java, relational databases, and cloud platforms. | — | 0 |
| Sr Manager, Technical Support Engineering This role is for a Sr. Manager, Technical Support Engineering at Salesforce, focusing on leading a technical support team for large enterprise customers. The role involves managing team members, optimizing operations, ensuring high-quality technical support, and contributing to business strategy and service expansion. It requires strong customer satisfaction focus, problem-solving skills, and technical knowledge in web or server-side technologies, with a preference for Salesforce experience. While the company mentions AI and AI agents, the core responsibilities of this role are in technical support management, not in building or directly developing AI models or systems. | — | 0 |
| Technical Architect - MuleSoft Salesforce is seeking a Technical Architect for their MuleSoft Professional Services team in Japan. The role involves enabling customers to understand and use MuleSoft technology, acting as an influencer and thought leader in integration services. Responsibilities include leading technical teams, driving API-led engagements, mentoring junior members, and contributing to product direction. The ideal candidate needs high fluency in Japanese and business fluency in English, with experience in integration teams, API management, and enterprise-grade technical solutions. | — | 0 |
| Customer Success Manager - Tableau (Technical) Salesforce is seeking a Customer Success Manager for Tableau in Tokyo, Japan. This role involves acting as a trusted advisor to customers, understanding their Tableau environments and analytical needs, providing best practice guidance, troubleshooting issues, and coordinating with internal teams like Product Management, Sales, and Engineering. The CSM will also identify revenue opportunities, create roadmaps, and contribute to Tableau's knowledge base and community resources. The role requires strong technical and business expertise, excellent communication, and problem-solving skills, with a focus on ensuring customer success and adoption of Tableau. | — | 0 |
| Contract Specialist Salesforce is seeking a Contract Specialist to provide Quote-to-Cash support and guidance to Account Teams in the Commercial and Enterprise customer market segments across Japan, Korea, and Taiwan. The role involves deal structuring, quote and contract support, deal calculations, service delivery support, and ensuring compliance with revenue and company policies. The specialist will also handle customer satisfaction inquiries, partner with internal teams (Pricing, Revenue Recognition, Legal), analyze information for exception approvals, manage cases, share best practices, support training, ensure SOX compliance, and participate in User Acceptance Testing and ad hoc projects. Fluency in English and Japanese is required. | — | 0 |
| Customer Success Manager, Financial Service Salesforce is seeking a Customer Success Manager for their Financial Services division in Tokyo. This role focuses on leveraging deep business and industry knowledge to partner with C-level executives, helping them accelerate business value and ROI from their Salesforce investment. The CSM will build relationships, understand customer objectives, and drive adoption of Salesforce solutions to increase value, retention, and expansion. | — | 0 |
| Principle Technical Support Engineer (Signature Success) Salesforce is seeking a Principal Technical Support Engineer for their Signature Success Plan, which provides advanced technical support and proactive services to enterprise customers. This role involves troubleshooting system failures, performance issues, and providing technical assistance for various Salesforce products and services, including Agentforce and Data Cloud. The engineer will act as a technical lead, contributing to team growth and operational efficiency, and will require deep knowledge in web or server-side technologies, with experience in database management, large data processing, or API programming. While the company heavily promotes its AI capabilities (AI CRM, Agentforce, AI agents), the core function of this role is technical support and troubleshooting of enterprise software, not direct AI/ML model development or research. | — | 0 |
| Deal Desk Analyst Salesforce is seeking a Deal Desk Analyst to evaluate, structure, and approve commercial quotes for their Japan, Korea, and Taiwan (JKT) commercial business segments. The role involves mitigating risks, ensuring policy compliance, and leveraging data-driven insights to optimize sales territories. The analyst will work with account teams to apply pricing tools and playbooks, maintain data accuracy, and support the Deal Desk team's goals. The position requires proficiency in Japanese and business English, strong analytical skills, and experience with CRM and CPQ platforms, including AI-powered tools. | — | 0 |
| Principal Technical Support Engineer (Integration) This role is for a Principal Technical Support Engineer focused on integration issues within the Salesforce platform. The responsibilities include troubleshooting complex technical problems, collaborating with internal teams, providing guidance on best practices, and contributing to knowledge bases. The role requires strong analytical and problem-solving skills, experience with object-oriented programming (especially Java), web services (REST/SOAP), internet technologies, and database management. Experience with microservices, container technologies, and cloud platforms is preferred. | — | 0 |
| Senior Associate Account Partner Salesforce is seeking an Associate Account Partner to join their Customer Success Group. This role involves selling Salesforce's services (Success Cloud) to customers, focusing on problem-solving and ensuring customer success on the Salesforce platform. The position requires strong collaboration, communication, and presentation skills, with a focus on team selling and closing deals for medium to large enterprises. The role also involves understanding customer business challenges and proposing Salesforce service solutions to drive digital transformation and deliver business value. | — | 0 |
| Resource Management Senior Analyst Salesforce is seeking a Senior Analyst for their Service Operations team within the Customer Success Group (CSG). This role focuses on resource management, providing strategic insights to leaders, and driving operational efficiency to contribute to business growth. The analyst will manage internal consultants and external partners, optimize resource allocation, and collaborate with global teams, finance, and HR. Success will be measured by CSG's booking, revenue, profit margin, and customer satisfaction. | — | 0 |
| Senior Contracts Analyst Salesforce is seeking a Senior Contracts Analyst to support their sales, alliance, professional services, and procurement organizations in Japan, South Korea, and Taiwan. The role involves drafting, reviewing, and negotiating commercial and procurement agreements, handling contract-related inquiries and disputes, and partnering with internal teams to ensure compliance with corporate policies. The ideal candidate will have 3+ years of experience in legal contract negotiation and drafting, strong business judgment, excellent communication skills in English and Japanese, and an interest in the technology industry, including AI concepts. | — | 0 |
| パートナープログラム・オペレーションスペシャリスト【障害者採用】 Salesforce is seeking a Partner Program Operations Specialist in Tokyo, Japan, targeting individuals with disabilities. This role focuses on managing and executing the partner program, involving data management, information dissemination, inquiry handling, manual creation, and international coordination. The position requires at least 2 years of professional experience, proficiency with Salesforce products and standard office/workspace tools, data manipulation skills, and strong communication and organizational abilities. Experience with IT tools and AI for operational efficiency is a plus. | — | 0 |
| Customer Success Manager, Senior Associate (Informatica) Customer Success Manager role at Salesforce, focusing on enterprise customers leveraging Informatica-powered data management and integration solutions. The role involves building relationships, driving adoption, ensuring customer success, and acting as a liaison between customers and product teams. Requires strong understanding of data integration concepts and Japanese business landscape. | — | 0 |
| Manager, Sales Strategy Salesforce is seeking a Manager, Sales Strategy to join their internal consulting arm for the sales organization. The role involves analyzing sales performance and market opportunities, setting strategic agendas, and presenting recommendations to senior leaders. Responsibilities include business planning, market segmentation, coverage optimization, and performance measurement, with deliverables such as analytic models, custom performance analysis, and executive presentations. The role requires strong financial modeling, Excel, and database analysis skills, project management experience, and fluency in both Japanese and English. | — | 0 |
| Engagement Manager - Manufacturing Salesforce is seeking an Engagement Manager for their Manufacturing sector in Japan. This role involves leading large-scale customer transformation projects, acting as a trusted advisor, and ensuring customer success by collaborating with sales and professional services teams. The Engagement Manager will drive pre-sales and post-sales activities, provide expert insights, and directly oversee project teams when necessary, acting as an escalation point to ensure high levels of customer satisfaction and successful project delivery. | — | 0 |
| Senior Engagement Manager - Financial Services Salesforce is seeking a Senior Engagement Manager for their Financial Services sector in Japan. This role focuses on leading large-scale customer transformation projects, involving proposal development, project execution, and client executive relationship management. The position requires close collaboration with account partners, sales teams, and internal experts to ensure successful project delivery and business expansion within the financial services industry. The role emphasizes strategic thinking, leadership, and communication skills, with a preference for candidates with extensive consulting or business transformation experience in financial services. | — | 0 |
| Junior Technical Support Engineer【障害者採用】 Salesforce is seeking a Junior Technical Support Engineer for their Agentforce team, focusing on AI CRM and AI agents. The role involves troubleshooting customer issues with Salesforce products, providing technical expertise, and managing customer satisfaction. This position is specifically for individuals with a disability. | — | 0 |
| Operations Manager/Senior Analyst | — | — |
| Employee Recruiter / Sr. Employee Recruiter - 採用チーム | — | — |
| Success Guide Manager | — | — |
| Customer Success Manager, Senior Manager (BtoC) | — | — |
| Customer Marketing Specialist | — | — |