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Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.

Auto-generated from active job postings · last refreshed 2026-05-24

Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.

Hiring
98 / 144
Momentum (4w)
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342 opens last 4w · 721 prior 4w
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Frequently asked questions

  • What AI roles is Salesforce hiring for?

    Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.

  • What stage of AI development does Salesforce focus on?

    Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.

  • Where is Salesforce hiring AI talent?

    Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).

  • What technologies does Salesforce's AI team work with?

    Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.

  • How many AI roles has Salesforce posted recently?

    In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).

Jobs (324)

125 AI · 649 total active
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AllData · 3Post-train · 3Serve · 5Agent · 142Eval Gate · 3Ship · 13
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AllUnited States · 286India · 89Japan · 54Mexico · 46Ireland · 43Australia · 12Italy · 12United Kingdom · 12Canada · 11Netherlands · 10Brazil · 9Spain · 9Israel · 7Singapore · 7Philippines · 5France · 4Germany · 4South Korea · 4Argentina · 3United Arab Emirates · 3Colombia · 2Indonesia · 2Portugal · 2Austria · 1Belgium · 1Chile · 1Denmark · 1Finland · 1New Zealand · 1Peru · 1Saudi Arabia · 1Sweden · 1Switzerland · 1Taiwan · 1Thailand · 1
Sort
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TitleStageFunctionLocationFirst seenAI score
Senior Instructor
Salesforce is seeking a Senior Instructor to deliver training on their AI CRM platform, focusing on Data Cloud and Agentforce. The role involves educating customers on Salesforce technologies, sharing best practices, and driving adoption to unlock business value. The instructor will act as a trusted advisor, partner with internal teams, and represent Salesforce at events, while maintaining high customer satisfaction.
—ProductHyderabad, India, India4w ago5
Customer Success Manager
Salesforce is seeking a Customer Success Manager to ensure high-value customers achieve significant return on investment with their AI CRM platform. The role involves acting as a trusted advisor, identifying and addressing technical and business concerns, and aligning them with customer priorities. Key responsibilities include customer accountability, strategic advisory, stakeholder management, and monitoring technical health and adoption. The role requires AI literacy, basic prompt engineering skills, and the ability to use AI-driven tools for customer engagement monitoring.
—ProductAuckland, New Zealand4w ago
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Senior Success Guide (Informatica)
Salesforce is seeking a Senior Success Guide to drive customer success for Informatica strategic customers by providing technical expertise in integration and automation. The role involves managing customer relationships, developing success plans, guiding onboarding, identifying risks, and collaborating with internal teams to maximize customer value. The role also involves advocating for customers internally and using AI tools to accelerate time to value.
—ProductBangalore, India, India5w ago5
Services Sales Solutions Senior Manager/ Director - Public Sector
Salesforce is seeking a Services Sales Solutions Lead for their Public Sector team. This role focuses on enabling public sector customers to transform into Agentic AI Enterprises by partnering with executive stakeholders to design strategic roadmaps and business cases that leverage AI. The role involves driving the pre-sales motion, providing deal support, orchestrating internal subject matter experts, and ensuring solutions are set up for delivery success. The impact is measured by pipeline creation, influencing bookings, and scaling AI-first transformation.
—ProductWashington -, New York -, Virginia -, Georgia -, Illinois, CA · Remote5w ago5
Senior Instructor, Customer Success
Salesforce is seeking a Senior Instructor for their Customer Success team to deliver training on Salesforce technologies, focusing on Data Cloud and Agentforce. The role involves translating complex technical concepts into understandable learning experiences, serving as a trusted advisor to customers, and accelerating adoption of Salesforce products. The ideal candidate has strong public speaking, technical aptitude, and experience in customer-facing or educational roles.
—ProductIndianapolis, IN +45w ago5
Customer Success Manager - Tableau
This role is for a Customer Success Manager at Salesforce, focused on the Enterprise Life Sciences segment. The primary responsibility is to ensure high-value customers achieve a significant return on investment with Salesforce's platform, acting as a trusted advisor and managing customer relationships. The role involves understanding customer business models, identifying technical and business concerns, and aligning them with customer priorities. A key aspect is leveraging AI literacy and prompt engineering skills to automate tasks like meeting summaries and data retrieval, and using AI for customer engagement monitoring. The role requires experience with Tableau and a strong understanding of customer success principles in a SaaS environment.
—ProductSingapore5w ago5
Sr. Mgr, Corporate Development Operations
Salesforce is seeking a Senior Manager of Corporate Development Operations to leverage AI tools for streamlining M&A operations, automation, and analytics. This role involves supporting strategic acquisitions and investments, analyzing M&A pipelines, and preparing materials for executive leadership and the Board of Directors. The ideal candidate will have experience in management consulting, data science, strategic finance, or M&A, with a strong analytical ability and experience using AI for process improvement.
—ProductSan Francisco, CA5w ago5
Director, Product Management - Record to Report
Director of Product Management to own the product vision and execution for Record to Report (R2R), Settlements, Treasury, and Cash Management ecosystem. This role involves leading modernization initiatives across data architecture, integrations, automation frameworks, and AI/Agentforce enablement to streamline global finance operations. The candidate will build and develop a global team, partner with stakeholders, drive agile execution, and define product strategy incorporating AI/ML frameworks and scalable agent-based architecture.
AgentProductSan Francisco, New York -, Virginia -, California, CA · Remote5w ago5
Success Guide - Sales Cloud
Salesforce is seeking a Success Guide for their Sales Cloud product, focusing on helping customers maximize value and adoption. The role involves providing expert guidance, technical advice, and coaching sessions, leveraging AI tools to offer timely recommendations. Success Guides partner with internal teams to ensure customer success and achieve business outcomes. This role requires strong Sales Cloud expertise, consultative skills, and the ability to learn new technologies.
—ProductIndianapolis, IN +35w ago5
Customer Success Manager, Senior Manager - Tableau
Salesforce is seeking a Senior Manager, Customer Success for Tableau. This role is an individual contributor responsible for driving quantifiable business impact for complex, multi-org Signature customers. The CSM acts as a strategic partner, focusing on customer business goals to improve adoption, technical health, and expertise, ensuring maximum value from their Salesforce investment. Responsibilities include complex program management, resource mobilization, business value integration, agentic workflow design, and determining ROI for human vs. AI support. The role also involves executive influence, risk management, AI governance, and using AI tools for pattern recognition and RCA.
—ProductChicago, IL +25w ago5
Product Management Director - Agentforce Operations Private Cloud Edition
Product Management Director for Salesforce's Agentforce Operations Private Cloud Edition. This role focuses on adapting the commercial SaaS AI CRM product for secure, compliant deployment within customer-owned, isolated cloud environments, including defense and sovereign clouds. Requires deep understanding of SaaS product management, cloud architecture, regulated environments, cybersecurity, and enterprise/government customer needs.
ShipProductWashington DC Metro -, Maryland -, Washington D.C. -, Maryland - Washington DC Metro -, Virginia -, Virginia - Mclean, Virginia - Herndon, VA · Remote5w ago5
Marketing Cloud Success Architect
Salesforce is seeking a Marketing Cloud Success Architect, a senior technical expert responsible for providing architecture and product technical expertise for their Marketing Cloud product portfolio. The role involves engaging with large enterprise customers to optimize technical architecture, DevOps, performance, and solution design, translating complex technical concepts, and aligning technology strategy with business value. The role also requires staying updated on emerging marketing, data, and AI technologies and ensuring solutions adhere to data ethics and privacy regulations.
—ProductDublin, Ireland5w ago5
Alliances & Channels Intern
Salesforce is seeking an Alliances & Channels Intern in Amsterdam to support partner events, co-marketing campaigns, and business development. The role involves learning about partnership management, demand generation, and utilizing AI tools within a global tech company. This is a hybrid, part-time internship for students graduating in 2027.
—ProductAmsterdam, Netherlands5w ago5
Senior Account Partner
Salesforce is seeking a Senior Account Partner for their Enterprise Banking team. This role focuses on owning and growing strategic relationships with major UK banks, driving digital transformation initiatives and customer value through Salesforce solutions. The ideal candidate will have extensive experience in enterprise IT sales, account management, or consulting, with a proven track record of exceeding sales targets and influencing C-level stakeholders. Experience in Financial Services, particularly Banking, is required, along with a deep understanding of digital transformation, cloud technologies, CRM, data, and AI.
—ProductLondon, United Kingdom5w ago5
Account Partner Director
Salesforce is seeking an Account Partner Director for their AMER Public Sector team in Canada, focusing on government clients. This quota-carrying role involves shaping long-term account strategy, leading complex multi-workstream engagements, and driving digital transformation with the Salesforce platform. The position requires executive-level relationship management, deep services selling expertise, and a strong track record in Canadian Federal and Provincial government sales. Bilingual proficiency in English and French is mandatory.
—ProductToronto, ON · Remote6w ago5
Senior Success Guide- Commerce Cloud
Salesforce is seeking a Senior Success Guide for their Commerce Cloud product, focusing on customer success and adoption of the AI-powered e-commerce platform. The role involves guiding strategic customers, acting as a subject-matter expert, and building relationships to ensure customers maximize their investment and achieve business value. While the role is within an AI company and uses AI tools, it does not involve building or shipping AI models.
—ProductHyderabad, India6w ago5
Customer Success Manager - Core (Sales & Service) Clouds - TS/SCI Clearance
Salesforce is seeking a Customer Success Manager for their Core (Sales & Service) Clouds, specifically supporting customers in the National Security sector. This role requires TS/SCI clearance and involves ensuring high-value customers achieve a significant return on investment with Salesforce's AI CRM platform. The CSM acts as a trusted advisor, managing customer relationships, driving adoption of features, and addressing technical and business concerns within complex, high-stakes environments. The role emphasizes AI literacy, basic prompt engineering, and monitoring AI engagement for customer success.
—ProductWashington, Virginia - Herndon, Maryland - Washington DC Metro -, Virginia - Mclean, Hawaii, DC · Remote6w ago5
Solutions Product Manager
Solutions Product Manager at Salesforce responsible for designing, implementing, and optimizing automated business process solutions ('Blueprints') using the platform's existing capabilities. This role focuses on blueprint creation, process improvement, and identifying automation opportunities by partnering with customer-facing teams and AI agents, and providing feedback to Product.
AgentProductNew York, California - Irvine, Illinois - Chicago, NY6w ago5
Success Architect (Agentforce / Data Cloud) - Portuguese Speaking
Salesforce is seeking a Portuguese-speaking Success Architect for their Agentforce/Data Cloud team. This role involves acting as a subject matter expert, engaging with strategic customers to optimize technical architecture, dev/ops, performance, and solution design for Agentforce + Data Cloud. The architect will identify capability gaps, facilitate executive stakeholder discussions, run playbooks, build relationships, and drive thought leadership. The role requires fluency in Portuguese, experience with enterprise Customer Data Platforms (CDP), understanding of data modeling and integration, and the ability to translate technical concepts into business value. A basic understanding of emerging data-related and AI technologies, along with a focus on Data Ethics and Privacy, is also necessary.
AgentProductSeattle, Illinois - Chicago, Georgia - Atlanta, Indiana - Indianapolis, Washington - Bellevue, Texas - Austin, WA6w ago5
Senior Success Architect - Financial Services Cloud
Salesforce is seeking a Senior Success Architect for Financial Services Cloud. This role focuses on understanding the Industries Cloud product portfolio, maintaining deep knowledge of product capabilities, and mapping them to customer use cases. The architect will act as an early adopter for new product introductions and feature releases, provide architectural guidance, and surface product insights and recommendations. They will also document product feedback for the Technology & Product organization and collaborate with Customer Success teams to enable their work with customers. Key responsibilities include managing strategic initiatives across the product lifecycle, establishing relationships with Product Management Leaders, and developing product requirements for roadmap consideration. The role also involves documenting best practices, delivering readiness for scale, and providing product expertise to support customer adoption strategies.
—ProductAustin, TX +47w ago5
Data 360 GTM Specialist, Data Excellence & AI Practice Director
Salesforce is seeking a Data 360 GTM Specialist, Data Excellence & AI Practice Director to position and sell Data 360 (Data Cloud) solutions to enterprise customers. The role involves acting as a strategic advisor, understanding customer business objectives, and communicating the value of AI and data services to drive customer success on the Salesforce platform. This is a Go-To-Market (GTM) role focused on selling professional services related to data and AI products.
—ProductChicago, IL +47w ago5
Senior Lead, Channel Strategy – Partner Marketing
This role focuses on channel strategy for partner marketing at Salesforce, a company that positions itself as an AI CRM. The Senior Lead will define and execute distribution strategies across various channels, optimize communications using AI-synthesized data, manage martech tools, and stay updated on AI-powered tools and platform innovations. A key responsibility is to serve as the Ethical Guardian of AI-driven content, ensuring brand integrity and cultural nuance. While the role leverages AI tools and discusses AI extensively, its core function is marketing strategy and execution, not the direct development or research of AI models.
—ProductSan Francisco, CA7w ago5
Senior Product Manager - Insurance
Salesforce Insurance is seeking a Senior Product Manager to lead the end-to-end product lifecycle for insurance solutions, leveraging AI tools and the Salesforce platform to enhance customer success. The role involves defining product roadmaps, translating requirements into specifications, leading cross-functional teams, and collaborating with sales and marketing for successful product launches. The ideal candidate has a strong product management background, experience in the insurance domain, and a data-driven approach to problem-solving.
—ProductLondon, United Kingdom7w ago5
Director Regional Success Architecture (Agentforce)
Director Regional Success Architecture for Agentforce at Salesforce, focusing on leading a team of Success Architects to drive customer adoption, value realization, and satisfaction with Salesforce's AI CRM and Agentforce capabilities. This role involves technical leadership, team development, customer experience management, and cross-functional collaboration within a high-growth, cloud/SaaS environment.
—ProductHyderabad, India7w ago5
Manager, L2O Innovation
This role is for a Manager on the Global Prospect to Cash Innovation team at Salesforce, focusing on Customer 360 Insights. The primary goal is to enable Sales teams with actionable insights across the customer lifecycle, driving process and technology innovation. The role involves partnering with various teams to maximize customer value, retention, and expansion, leveraging data, AI-driven insights, and industry best practices. Responsibilities include serving as a Subject Matter Expert, identifying opportunities to leverage data, developing recommendations, analyzing trends, defining KPIs, and evaluating seller interaction patterns. The role also involves consulting on the roadmap, translating business needs into requirements for data, tooling, analytics & agents, and running pilots with Agents.
—ProductToronto, ON7w ago5
Marketing Cloud Onboarding Specialist - German or Italian speaker
Salesforce is seeking a Marketing Cloud Onboarding Specialist to guide new customers through the onboarding process for Marketing Cloud and the Salesforce Platform. This role acts as a trusted advisor, focusing on customer success and driving business outcomes through strategic implementation and adoption of Salesforce solutions. The specialist will lead customer engagements, provide recommendations, and contribute to best practices.
—ProductDublin, Ireland7w ago5
Senior Principal Customer Success Manager - Slack
This role is for a Senior Principal Customer Success Manager at Salesforce, focusing on their AI CRM platform. The primary responsibility is to drive business impact for complex, multi-org customers by ensuring adoption, technical health, and value realization. The role involves strategic account leadership, trusted advisory, executive influence, and risk mitigation, with a specific emphasis on integrating AI and agentic workflows into customer success strategies. The CSM will guide customers on AI governance, guardrails, and leverage AI tools for account analysis.
—ProductIndianapolis, IN +37w ago5
Salesforce DevOps Success Architect
Salesforce is seeking a DevOps Success Architect to join their Cloud Success team. This role focuses on providing expert guidance to strategic customers on optimizing and demonstrating Salesforce technology, including its AI capabilities. The architect will assess implementations, recommend technical architecture and solution designs, and ensure alignment with best practices to drive long-term business success. Responsibilities include driving customer impact, leading with expertise, clear communication, problem-solving, executing strategies, and building relationships. The role requires experience in software/enterprise architecture, Salesforce products, large-scale implementations, and enterprise application integration, with a focus on AI and analytics best practices.
—ProductHyderabad, India7w ago5
Sales Operations Senior Analyst
Salesforce is seeking a Sales Operations Senior Analyst to support sales leadership in driving profitable growth and go-to-market execution. This role involves GTM strategy, reporting, analytics, forecasting, and executive storytelling, leveraging AI tools to accelerate work. The ideal candidate has experience in enterprise technology sales strategy or operations, advanced proficiency in Google Sheets and Slides, and a drive for automation.
—ProductLondon, Ireland, United Kingdom8w ago5
Senior Success Architect - Agentforce/Data360
Salesforce is seeking a Senior Success Architect for their Agentforce/Data360 team. This role focuses on helping enterprise clients leverage Salesforce products, particularly in the AI and agentic era. The architect will provide technical expertise, strategic advice, and best practices for implementing AI and data solutions, including agent construction and optimization, to drive business value and achieve an 'Agentic Enterprise'.
AgentProductTokyo, Japan8w ago5
Success Guide - Informatica
This role is a Digital Customer Success Manager (CSM) focused on scaling success for a segment of customers through automation, data analytics, and product-led growth. The role involves designing engagement programs, monitoring customer health via dashboards, analyzing customer journeys for friction points, segmenting users with SQL/BI tools, and providing feedback to Product/Engineering. While the company heavily emphasizes AI and uses AI tools in recruiting, the core responsibilities of this role are customer success and product adoption, not direct AI/ML model development or deployment.
—ProductBangalore, India8w ago5
Customer Success Architect, Sales Cloud/ Platform
Salesforce is seeking a Customer Success Architect for their Sales Cloud/Platform team in Dublin, Ireland. This role focuses on ensuring customer success by providing expert guidance on solution design, scalability, security, and best practices for Salesforce implementations. The architect will collaborate with customers, support engineers, and product teams to optimize efficiency, identify risks, and drive long-term business success through effective use of Salesforce technology, including its AI capabilities.
—ProductDublin, Ireland8w ago5
Services Sales Solution Director
Salesforce is seeking a Services Sales Solution Director to lead the design and shaping of complex, transformational services engagements. This role operates at the intersection of sales, strategy, and delivery, translating customer business outcomes into executable programs and developing Statements of Work. The ideal candidate will have extensive experience in enterprise consulting, solutioning, and pre-sales leadership within the Salesforce ecosystem, with strong commercial acumen and stakeholder management skills.
—ProductLondon, United Kingdom8w ago5
Solutions Product Manager, Agentforce for Financial Services
This role focuses on designing and implementing automated business process solutions ('Blueprints') using Salesforce's platform capabilities, partnering with customer-facing teams and AI agents. It involves mapping requirements, identifying automation opportunities, building blueprints with current platform features, working directly with AI agents and prompting tools, testing, documenting, and providing feedback for product enhancements. The role is execution-focused on blueprint creation and process improvement, rather than traditional product feature development.
AgentProductMexico City, Mexico8w ago5
Services Sales Solution Lead (ProServ Pre-Sales)
Salesforce is seeking a Services Sales Solution Lead to act as a Solution Integrator in the Pre-Sales environment, bridging technical possibilities with business reality. The role involves partnering with Account Partners to lead discovery, validate requirements, and translate client visions into winning proposals and Statements of Work (SOWs). Responsibilities include solution integration, orchestrating multi-disciplinary teams, authoring SOWs and staffing models, identifying future opportunities, ensuring seamless mobilization, and mentoring junior team members. The role requires a background in professional services, Salesforce ecosystem expertise, mastery of the presales lifecycle, commercial acumen, and stakeholder management. Experience leveraging AI tools for research, document drafting, and project modeling is also required.
—ProductDubai, United Arab Emirates8w ago5
Senior Success Guide, Salesforce Platform/Core Clouds - French or German Speaking
Salesforce is seeking a Senior Success Guide for their AI CRM platform, focusing on customer success and adoption of Salesforce products. The role involves delivering 1:1 guidance, best practices, and expert coaching sessions to customers, helping them realize value from the platform. This position requires strong problem-solving skills, consultative abilities, and fluency in French or German. The company emphasizes its AI capabilities and the role of AI agents in driving customer success.
—ProductDublin, Ireland8w ago5
Customer Success Manager - Director - Slack
Salesforce is seeking a Customer Success Manager Director for Slack, focusing on strategic value partnership for high-impact customers. The role involves driving success strategies, ensuring ROI, and acting as a trusted advisor to align Slack's platform with customer business objectives. Responsibilities include managing customer relationships, driving adoption, monitoring usage metrics, and advising on best practices. The role requires AI literacy for using AI agents in tasks like meeting summaries and data collection, and basic prompt engineering skills.
—ProductChicago, IL +58w ago5
Sr. Director / Director, Trailhead, Missionforce
Salesforce is seeking a Lead/Principal Technical Writer for the Missionforce Content Experience team. This role will focus on creating enablement content for customers and engineers, specifically for AI-powered content supporting the U.S. Department of Defense and related sectors. The writer will contribute to the research and enablement of AI in CX Trailhead, collaborate with cross-functional teams, and uphold content quality standards.
—ProductSan Francisco, CA +18w ago5
Salesforce Success Architect
Salesforce is seeking a Success Architect to drive successful outcomes for strategic customers by leveraging technical expertise in data and analytics, specifically focusing on Agentforce and Data Cloud. The role involves evaluating and recommending optimization strategies for technical architecture, dev/ops, and solution design, acting as a subject-matter expert, and translating technical concepts into business value for customers. The role emphasizes collaboration, thought leadership, and ensuring customer success with AI-driven solutions.
—ProductHyderabad, India, India8w ago5
Senior Manager, Success Architecture-Agentforce (Salesforce exp mandatory)
Salesforce is seeking a Senior Manager for Success Architecture, focusing on their Agentforce (AI CRM) product. This role involves leading a team of Success Architects to ensure customer satisfaction, drive adoption, and realize value from Agentforce capabilities. The position requires strong leadership, customer-facing experience, and collaboration with various internal teams to deliver exceptional customer experiences in the agentic era.
—ProductHyderabad, India, India8w ago5
Senior Success Guide- Data360 (Portuguese speaking)
This role is for a Senior Success Guide focused on Salesforce's Data Cloud and its relation to AI functionality. The guide will act as a subject-matter expert, advising customers on data and analytics to drive successful outcomes and adoption of the Data 360 platform. The role involves customer engagement, thought leadership, and collaboration with internal teams to ensure customers maximize value from Salesforce's data capabilities, particularly in the context of AI-driven personalization and insights.
—ProductIndianapolis, IN +2Apr 235
Customer Success Manager/Senior Manager, Manufacturing
This role is a Customer Success Manager at Salesforce, focusing on the Manufacturing industry in Japan. The role involves partnering with customers to help them achieve business value and return on their Salesforce investment, leveraging deep business, industry, and product knowledge. While the company heavily emphasizes AI and uses AI tools in its operations and products, this specific role is customer-facing and focused on driving adoption and value realization of Salesforce's platform, rather than directly building or researching AI models.
—ProductTokyo, JapanApr 235
Staff Product Data Scientist - Slack
Staff Product Data Scientist at Salesforce, focusing on analyzing Slack product usage patterns to drive data-driven product decision-making and strategy. This role involves defining and reporting key success metrics, synthesizing insights, and championing evidence-based decision-making within the product development lifecycle.
—ProductSan Francisco, CA +3Apr 215
Customer Success Manager - Core (Public Sector/Federal Civilian)
Salesforce is seeking a Customer Success Manager for their Public Sector/Federal Civilian division. This role is responsible for ensuring high-value customers achieve a significant return on investment with the Salesforce AI CRM platform. The CSM acts as a trusted advisor, guiding customers on technical and business concerns, driving adoption of features, and managing relationships with stakeholders. A key aspect of the role involves leveraging AI agents for tasks like meeting summaries, data collection, and sentiment analysis, and requires basic prompt engineering skills. The role also involves monitoring AI engagement and staying updated on autonomous agent capabilities.
—ProductWashington, DCApr 215
LATAM Internship Program | Sales Intern [Argentina]
Salesforce is seeking interns for their LATAM Internship Program in Sales, focusing on Business Development Associate roles. The program aims to develop high-impact sales skills through hands-on experience in prospecting, lead generation, and understanding the sales cycle, with a focus on leveraging Salesforce's AI CRM and AI tools to drive business growth and customer success.
—ProductBuenos Aires, ArgentinaApr 215
Product Adoption Strategy, Manager (Platform)
This role focuses on driving product adoption and customer success for Salesforce's AI CRM platform. The Product Adoption Specialist will conduct research to understand customer struggles, identify successful adoption paths, and translate these insights into scalable programs and strategic recommendations for product and customer success teams. The goal is to move from high-touch interventions to high-scale digital guidance, ensuring customers leverage new features and achieve measurable outcomes.
—ProductIndianapolis, IN +3Apr 215
Customer Success Manager , Associate/Senior Associate (Technical)
Salesforce is seeking a Customer Success Manager (CSM) to partner with clients, leveraging deep business, industry, and product knowledge to accelerate business value and maximize ROI on Salesforce investments. The role involves understanding client goals, evangelizing Salesforce capabilities, providing best practices, and identifying/mitigating risks. Technical CSMs will provide practical product knowledge and technical insights, while Industry CSMs will develop and execute adoption plans and deliver value and innovation. The role requires 3+ years of experience in customer success, technology consulting, enterprise architecture, or technology solution development/support engineering. Preferred skills include deep cloud knowledge, consulting experience, understanding of AI/ML concepts, and experience with business processes or enterprise software development lifecycles. The company utilizes AI tools in its recruiting process.
—ProductTokyo, JapanApr 215
Customer Success Manager , Senior Manager (Technical)
This role is a Customer Success Manager (CSM) focused on technical aspects within Salesforce's AI CRM platform. The CSM will partner with customers to understand their business goals, evangelize Salesforce features, provide technical insights, and drive customer adoption and value realization. While the company heavily promotes its AI capabilities and the role mentions AI/agents, the core function is customer success and driving value from the platform, not building or directly shipping AI models or systems. The role requires understanding AI/ML concepts as a preferred skill to better advise customers on the platform's capabilities.
—ProductTokyo, Japan, JapanApr 205
Strategic Solution Architect (Global)
Strategic Solution Architect role at Salesforce, focusing on leading business transformation for Japanese clients using Salesforce's AI CRM capabilities. The role involves bridging Japanese business context with global delivery centers (GDC) in India, leveraging AI tools for efficiency in development processes (code generation, documentation, testing) and customer proposals. Responsibilities include advisory services, project execution, and governance, acting as a 'Trusted Advisor' to maximize customer ROI. The role requires strong leadership, cross-cultural communication, and a proactive approach to integrating AI into delivery.
ShipProductTokyo, Japan · RemoteApr 205
LATAM Internship Program | Sales Intern [Mexico]
Salesforce is seeking a Sales Intern for their LATAM Internship Program in Mexico City. The role focuses on driving growth in the Latin American market through business development, lead generation, and sales cycle understanding. Interns will manage partner leads, qualify inbound leads, conduct outbound prospecting, collaborate with sales teams, and perform account research. The program offers structured training, mentorship, and career advancement opportunities within Salesforce's AI CRM platform.
—ProductMexico City, MexicoApr 175