Samsara

This role is responsible for operating and scaling an AI-powered customer listening infrastructure, driving the implementation of a unified customer intelligence platform, and deriving AI-powered insights to improve the end-to-end customer journey. The role involves managing AI tooling, building synthetic CSAT models, and leading a team focused on AI-driven CX.

Senior Marketing Analytics Manager focused on transforming product and operational data into insights, dashboards, and data stories to inform product strategy and business decisions. The role involves data transformation, analysis, visualization, and communication to stakeholders, with a comfortable leverage of AI tools.

This role is for a Senior Marketing Analytics Manager who will partner with Sales, Marketing, and Product teams to transform unstructured product and operational data into dashboards, analyses, and interactive data experiences. The role involves data transformation, KPI development, ad-hoc reporting, and communicating insights through visualizations and presentations. While the role leverages AI tools and encourages AI fluency, its core function is marketing analytics and product insights, not direct AI/ML model development.

This role is for a Senior Sales Operations Analyst who will own project-level workstreams to scale systems and processes supporting Enterprise Account Executives. The role involves partnering with stakeholders to reduce friction in the sales pipeline, using AI and automation to accelerate analysis and decision-making, and serving as the go-to source for project-level data and reporting.

This role is for a Business Operations Manager within the Technical Support organization at Samsara. The primary focus is on driving operational excellence, enabling data-informed decision-making, and supporting senior leadership with insights and operational frameworks. The role involves partnering with leadership, building reporting frameworks, translating data into insights, driving cross-functional collaboration, leading special projects, and leveraging AI tools for analysis and automation. A key responsibility is to own and operationalize AI governance within the support organization. The role requires strong analytical, communication, and independent thinking skills, with a minimum of 8 years of experience in business operations or a related field. Experience with AI tools and streamlining processes with AI is preferred.

Principal Product Manager to lead the Worker Safety initiative, taking an early-access product to a fully scalable business solution. This role involves customer discovery, value distillation, roadmap architecture, and strategic leadership, leveraging AI tools for prototyping and iteration.

This role is for a Sr. Growth Marketing Manager focused on new products within Samsara's Connected Operations Cloud. The primary responsibility is to design and execute demand generation strategies and multi-channel campaigns to drive pipeline and revenue. While the role mentions leveraging AI and data analysis, and building agentic workflows, its core function is marketing and demand generation, not direct AI/ML model development or research.

Business Operations Manager, Technical Support Ops role at Samsara, focusing on driving operational excellence and data-informed decision-making within the Technical Support organization. The role involves partnering with leadership, building reporting frameworks, translating data into insights, driving cross-functional collaboration, and managing special projects. A key aspect is leveraging AI tools for efficiency and operationalizing AI governance within the support organization.

Product Manager for Samsara's In-Vehicle Experience (IVX) platform, focusing on turning AI-powered dash cameras into intelligent companions for drivers. The role involves owning the product vision, strategy, and roadmap, defining features, and collaborating with engineering and AI/ML teams to integrate intelligent features. The goal is to improve driver safety, efficiency, and connectivity.

This role is for a Senior Product Marketing Manager focused on Market and Competitive Intelligence. The primary responsibility is to own competitive intelligence end-to-end for a specific set of competitors, including research, insight delivery, and program origination. The role involves synthesizing research into actionable insights and tactics for various internal teams, enabling the go-to-market (GTM) teams with assets and training, and utilizing AI tools like LLMs and GPTs to scale knowledge and output. The ideal candidate will have experience in B2B product marketing or competitive intelligence, strong cross-functional leadership, and a seller-centric approach. While the role uses AI tools extensively and aims to automate processes with AI agents, it is not a core AI/ML development role.

Product Manager for Revenue Tools team, focusing on Go-To-Market (GTM) tools to improve seller experience. This role involves leading discovery, design, build, launch, and iteration of GTM tools, with an emphasis on leveraging AI to solve business problems. The role is part of a larger enterprise AI strategy within Samsara's Connected Operations Cloud.

This role is for a Senior Program Manager on the Sales Programs AI team, focusing on driving the successful delivery of AI initiatives, including internal productivity copilots and customer-facing AI applications. The role involves partnering with AI Engineering, Sales, Revenue Operations, and other Go-To-Market teams to operationalize prototypes into scalable programs, define program charters, track KPIs, and lead change management efforts. Familiarity with AI technologies and workflows is required, but the core function is program management rather than direct AI/ML development.

Manager, Technical Account Management role at Samsara, focusing on leading a team of TAMs to deliver exceptional technical support and account management. The role involves building a high-performance culture, engineering scalable processes using AI-assisted workflows, and driving data-led change to ensure long-term customer success in the Connected Operations Cloud.

Field Sales Engineer II, Enterprise-Northeast for Samsara, a company providing a Connected Operations Cloud platform for industries dependent on physical operations. The role involves understanding and presenting IoT solutions, including AI and computer vision applications, to customers to improve safety, efficiency, and sustainability. Responsibilities include customer engagements, technical solution presentations, API integration examples, and acting as a liaison between product and sales teams.

Samsara is seeking a Principal Product Manager to own a significant portion of their new Connected Asset Maintenance product line. This role involves deep customer engagement, defining product vision and roadmap, and driving the full product lifecycle. The ideal candidate will have experience building new products from early stages, a track record of customer engagement, and strong technical fluency. The role emphasizes building from scratch, understanding physical operations, and leveraging AI tools in daily work.

Sales Engineer for Samsara's Connected Operations Cloud, focusing on IoT solutions for industries like transportation, logistics, and manufacturing. The role involves understanding customer needs, demonstrating product value, and facilitating technical solutions, including API integrations and hardware installation. It requires a strong technical background in IoT, cloud, and systems integration, with a focus on pre-sales customer engagement.

Product Manager for Support Tools, focusing on AI/LLM-based platforms to improve customer support experience and GTM tooling. Responsibilities include discovery, design, build oversight, launch, and iteration, leveraging AI to solve business problems and analyzing conversation logs.

Product Manager for Samsara's Support Tools team, focusing on AI/LLM-based platforms to improve customer support experience. Responsibilities include discovery, design, build oversight, launch coordination, and iteration based on KPIs. Requires experience with AI support tools and leveraging AI for business problems.

This role is for a Senior Manager of Customer Success at Samsara, focusing on transforming customer engagement at scale for mid-market customers. The role involves building and leading a team, developing segmentation strategies, and implementing AI-driven engagement programs to improve customer adoption, retention, and expansion. While the role leverages AI tools and aims to integrate AI into workflows, its core function is customer success management and product adoption, not direct AI/ML model development.

Field Sales Engineer II for Samsara, a company providing a Connected Operations Cloud platform for industries dependent on physical operations. The role involves understanding and explaining IoT solutions, hardware, data collection, cloud infrastructure, and API integrations to customers, focusing on improving safety, efficiency, and sustainability in sectors like transportation, agriculture, and manufacturing. This is a customer-facing role focused on pre-sales technical consulting and solution demonstration.

Samsara is seeking a Sales Engineer to help modernize essential industries through the application of cutting-edge IoT solutions. This role involves understanding IoT hardware, data collection, cloud infrastructure, and third-party integrations to present technical solutions to customers in industries like transportation, agriculture, and manufacturing. The Sales Engineer will become an expert on Samsara products, articulate their value, deliver work products for deals, write API scripts for proof-of-concept, and act as a liaison between product and sales teams.

Manager for Technical Account Managers (TAMs) focused on delivering exceptional technical support and account management. This role involves leading a team, driving process optimization using AI-assisted workflows, and influencing cross-functional teams to improve customer success and product evolution within the Connected Operations Cloud platform.

Principal Product Manager for Samsara's Connected Asset Maintenance team, focusing on building a modern, intelligent maintenance and asset management platform for physical operations. The role involves deep customer engagement, owning product vision and roadmap, driving the full product lifecycle, and partnering with engineering, design, sales, and marketing. The candidate is expected to be a heavy user of AI tools in their own work.

Sales Engineer role focused on selling Samsara's Connected Operations Cloud, which uses IoT data to improve safety, efficiency, and sustainability in physical operations industries like transportation and manufacturing. The role involves understanding IoT hardware, data collection, cloud infrastructure, and system integrations to present technical solutions to customers. It also includes writing scripts against the company's open API and acting as a liaison between product and sales teams.

This role is for a Sr. Product Marketing Manager focused on Release Marketing and PMM Operations. The core responsibility is to build and manage the operational foundation for the Product Marketing team, including owning the product launch plan, driving cross-functional alignment, coordinating execution, measuring launch effectiveness, and evolving the launch playbook. A key aspect is leveraging AI to reimagine processes and customer experiences. While AI is mentioned as a tool to improve processes, the role itself is not directly building or shipping AI models or systems.

This is a rotational program for recent MBA and supply chain-focused Master's graduates to develop a career in end-to-end operational supply chain management. The program includes rotations in Planning & Forecasting, Sourcing & Supply Chain Program Management, and Logistics & Orders Fulfillment. While familiarity with AI tools is mentioned, the core function of the role is not AI/ML development.

Manager II, Customer Success role focused on leading a team responsible for a high-volume portfolio of mid-market and large commercial customers. The role emphasizes building better programs, cleaner signals, smarter automation, and sharper coaching to drive renewal outcomes. It involves owning the engagement model, building playbooks, and improving digital, automated, lifecycle, and AI-driven engagement programs. The goal is to make the team fundamentally better and more effective.

Sales Engineer for Samsara's Connected Operations Cloud, focusing on IoT solutions for industries like transportation and manufacturing. The role involves understanding customer needs, demonstrating product value, and integrating hardware and software solutions.

This role is for an AR Accountant focused on cash application, processing customer payments, maintaining records, and assisting with payment-related inquiries. It requires a basic understanding of accounting and financial processes, strong attention to detail, and good communication skills. Familiarity with tools like NetSuite and Stripe is a plus.

Manager for a Resident Consultant team at Samsara, a Connected Operations Cloud platform company. The role focuses on partnering with enterprise customers to ensure they leverage the platform effectively, drive business value, and manage the customer lifecycle post-onboarding. Responsibilities include managing the team, enhancing service offerings, strategic planning, and hiring/developing talent. The role requires strong leadership, strategic thinking, and customer satisfaction focus within the enterprise SaaS domain.

Director of Scale Customer Success to lead mid-market and commercial customer segment, responsible for driving adoption, expansion, and renewal outcomes through a blended model of customer success teams and digital channels. This role will build and operate a scalable, data-driven customer success function that leverages digital engagement, automation, and disciplined operational processes to maximize customer impact and efficiency.

Samsara is seeking an Implementation Consultant to join their Mid-Market Customer Success team. This role focuses on helping customers deploy and adopt Samsara's IoT solutions for fleet and industrial assets, ensuring they gain business value and achieve a successful implementation. The consultant will manage customer relationships, create launch plans, track progress, run training sessions, and work cross-functionally to deliver an exceptional customer experience.

Manager, Sales Operations to play a pivotal role in designing, scaling, and elevating the systems, processes, and policies that power Samsara's global sales engine. Own and scale critical Run-the-Business (RTB) processes, ensuring the sales organization operates with speed, accuracy, and consistency. Deliver long-term, transformative solutions that bring together people, process, and technology across the pre-sales customer journey.

Digital Designer III responsible for high-impact initiatives that shape Samsara’s web and digital experience, collaborating with Product, Marketing, and Engineering to design thoughtful, high-quality experiences that directly contribute to Samsara’s conversion, engagement, and growth. This role requires a mix of strong design craft, systems thinking, and digital marketing sensibility. The role will demonstrate thoughtful use of AI tools to enhance creativity, speed and quality of design work.

This role focuses on developing and executing Samsara's global sponsorship strategy, driving end-to-end sponsorship revenue and partner engagement for major events. It involves outbound sponsorship sales, deal negotiation, and ensuring a high-value sponsor experience.

This is a Senior Account-Based Marketing Manager role at Samsara, a company focused on the Connected Operations Cloud. The role involves owning account-based marketing strategy and execution for strategic Enterprise accounts, partnering with Sales to drive engagement, pipeline, and growth. Responsibilities include account planning, building and activating marketing programs, reporting on performance, and managing budgets. The role requires 6+ years of account-based marketing experience in B2B high-tech.

This role is for a Senior Payroll Analyst responsible for processing payroll accurately and on time, driving employee experience, and managing year-end payroll activities. It requires experience with payroll systems like CloudPay and Workday, advanced Excel skills, and a strong understanding of Canadian payroll.

Samsara is seeking a Director of Product Design to lead and grow a team of design managers. This role focuses on crafting user-friendly features, workflows, and interfaces for their IoT platform, which serves industries like transportation, construction, and manufacturing. The director will engage with customers, collaborate with cross-functional partners, define product design strategy, and ensure high-quality design output. The role emphasizes leadership, customer understanding, and shipping elegant solutions to complex problems within the industrial operations domain.

Financial Analyst role focused on managing R&D program expenses, budgeting, forecasting, and financial reporting for a company in the connected operations cloud space. The role involves collaborating with engineering and product leaders to provide financial insights and support decision-making. Experience with AI tools is a plus.

Financial Analyst role focused on managing R&D program expenses, budgeting, forecasting, and financial reporting for a company in the Connected Operations Cloud space. The role involves collaborating with engineering and product leaders, analyzing financial data, and identifying cost-saving opportunities. Proficiency with AI tools is listed as an ideal candidate trait.

Samsara is seeking a Sales Engineer to modernize essential industries through IoT solutions. The role involves understanding IoT hardware, data collection, cloud infrastructure, and system integrations to present technical solutions to customers. Responsibilities include product expertise, customer presentations, proof of concept implementations, API scripting, and acting as a liaison between product and sales teams.

This role is for a Senior Technical Trainer focused on helping customers derive value from Samsara's Connected Operations Cloud platform. The trainer will deliver training sessions, develop training materials, and consult with customers to meet their organizational goals. The role emphasizes communication, presentation, and facilitation skills, with a focus on enterprise customers.

Samsara is seeking a Sales Engineer for their Mid Market team in the Northeast. The role involves understanding and presenting IoT solutions to customers in industries like agriculture, construction, and transportation, focusing on improving safety, efficiency, and sustainability. Responsibilities include customer engagements, explaining IoT hardware and cloud infrastructure, building third-party integrations, and delivering technical solutions. The role requires a technical background, customer-facing experience, and the ability to explain complex concepts.

Sales Engineer role focused on Samsara's Connected Operations Cloud, which leverages IoT data for industries like transportation and manufacturing. Responsibilities include technical customer inquiries, trials, scripting solutions, content creation, and managing lab infrastructure. Requires a technical background in engineering or computer science, with experience in pre-sales or support preferred.

This role is for a Senior Payroll Analyst responsible for processing payroll accurately and on time, driving employee experience, and managing year-end payroll activities. It requires experience with payroll systems like CloudPay and Workday, advanced Excel skills, and a strong understanding of Canadian payroll.

Samsara is seeking an Enterprise Implementation Consultant for their Public Sector Customer Success team. This role focuses on helping large government organizations deploy and adopt Samsara's IoT solutions for fleet and industrial assets, ensuring they gain business value and achieve successful outcomes. The consultant will manage customer relationships, create deployment plans, conduct training, and work cross-functionally to ensure customer success.

Samsara is seeking an Enterprise Sales Operations Manager to scale systems, processes, and policies for their Enterprise Sales organization. This role involves partnering with senior leaders to design, build, and run critical business capabilities, driving transformative initiatives that integrate people, process, and technology to solve business problems related to the sales experience. The ideal candidate will have experience in Sales Operations within a fast-paced SaaS environment, strong project management skills, and proficiency in Salesforce and other sales tech stack tools.

Manager for Public Sector Customer Success team, focusing on onboarding and adoption of Samsara's Connected Operations Cloud. Requires leadership, strategic thinking, and customer satisfaction to drive successful outcomes for customers.