No active AI roles currently tracked. Primary focus: Agent · Engineering. Salary range $124k–$241k (avg $180k).
In the past 30 days, ServiceNow has posted 0 new AI-related roles. That is a -100% change versus the prior 30 days (30 → 0).
| Title | Stage | AI score |
|---|---|---|
| Manager, Strategic Customer Success - Moveworks Manager of Customer Success at Moveworks, leading a team of CSMs to build customer relationships, drive value realization, and position Moveworks as the AI Employee Front Door. Focuses on retention, growth, strategic value, and C-level partnerships, requiring experience in B2B SaaS customer success and team management. | — | 5 |
| Principal Platform Architect This Principal Platform Architect role at ServiceNow focuses on advising enterprise customers on leveraging the ServiceNow platform for digital transformation. The role involves shaping architectural strategy, defining governance, and influencing executive stakeholders to accelerate platform adoption and improve customer outcomes. While the role involves integrating AI into customer processes, it is not a hands-on AI/ML development role. | — | 5 |
| Principal Customer Success Executive This role is for a Principal Customer Success Executive at ServiceNow, focusing on advising C-suite clients on ServiceNow offerings, driving customer satisfaction, retention, and business transformation through the strategic use of the platform. The role involves leading complex transformations, identifying pipeline opportunities, providing strategic direction, and mentoring teams. A key aspect is leveraging AI to optimize workflows, tailor solutions, and inform strategic decisions, while also articulating AI system design and ethical implications. |
| — |
| 5 |
| Inside Solution Consultant - German Speaking This role is for an Inside Solution Consultant who will provide technical and business solution consultancy during the presales process, focusing on demonstrating and scoping ServiceNow's AI-enhanced solutions to customers. The role involves understanding customer needs, generating demo scripts, and acting as a subject matter expert on ServiceNow products, including their AI capabilities. | — | 5 |
| Advisory Solution Consultant - Data & Analytics Advisory Solution Consultant for ServiceNow's Workflow Data Fabric & RaptorDB, focusing on data platform solutions, distributed databases, data integration, and advanced analytics, including AI-enhanced capabilities like NowAssist and Agentic AI. The role involves technical advisory, customer engagement, PoC development, and competitive differentiation. | — | 5 |
| Staff Inbound Product Manager- SAM (Software Asset Management) Product Manager for ServiceNow's Software Asset Management (SAM) product, focusing on integrating AI into work processes and customer solutions. Requires experience in AI integration, product management, and customer collaboration. | — | 5 |
| Senior Solution Sales Executive - Public Sector - Moveworks This role is for a Senior Solution Sales Executive at Moveworks, an Agentic AI Assistant platform acquired by ServiceNow. The role focuses on selling Moveworks products to public sector clients in the UK, leveraging ServiceNow's platform and Moveworks' AI capabilities to automate tasks and streamline workflows. The executive will support territory strategy, customer value envisioning, and coach sales teams. | — | 5 |
| Senior Treasury Analyst – Treasury Transformation & AI Innovation This role focuses on embedding with the Treasury Cash team to learn processes and design/build AI-assisted workflows using tools like Claude and the ServiceNow platform to automate recurring tasks. It also involves optimizing treasury technology, assisting with M&A integration, and performing standard cash operations, with an emphasis on using AI tools for streamlining complex activities. | Agent | 5 |
| Advisory Presales Solution Consultant - GRC & SecOps This role supports the sales team by providing technical and domain expertise for ServiceNow's risk products, including GRC and SecOps. The consultant will lead discovery workshops, deliver product demonstrations, and act as a subject matter expert on various risk domains. They will also provide feedback to product management and identify cross-product sales opportunities. A key aspect is understanding and integrating AI into work processes and decision-making. | — | 5 |
| Field Marketing Manager ServiceNow is seeking a Field Marketing Manager in Tokyo to localize and deploy global AI-enhanced marketing campaigns, drive awareness of new concepts, lead content strategies, execute co-marketing campaigns with partners, and work cross-functionally with sales teams to generate demand and acquire new customers. The role involves managing lead generation programs, providing logistical campaign support, tracking lead follow-up, reporting on campaign effectiveness and ROI, evaluating marketing opportunities, managing budgets, and developing digital acquisition strategies. The ideal candidate will have experience integrating AI into work processes and strong analytical and campaign management skills. | — | 5 |
| Product Success Technical Director-CRM This role is for a Product Success Technical Director focused on the ServiceNow CRM platform, which includes CSM, SOM, and FSM. The individual will be responsible for governance, design quality, and adoption of the platform, ensuring seamless, AI-powered experiences across the customer lifecycle. Key responsibilities include maintaining governance standards, contributing to solution design (including AI Agent use cases and agentic workflows), and driving training and enablement programs. While the role works with AI features and AI-powered workflows, its core function is product success and governance of the CRM platform, not the direct development or research of AI models. | — | 5 |
| Product Success Technical Director-CRM This role focuses on the governance, design quality, and adoption of the ServiceNow CRM platform, which includes AI-enhanced features. The Product Success Technical Director will champion governance standards, contribute to solution design, and drive enablement programs. Key responsibilities include maintaining standards, documenting processes, monitoring upgrades, participating in solution design reviews, evaluating enhancement requests, supporting the architecture of AI-powered workflows, and designing/delivering training programs. The role requires extensive ServiceNow experience, understanding of CRM business processes, and experience with application governance and training delivery. Familiarity with ServiceNow AI capabilities is preferred. | — | 5 |
| Product Success Technical Director-CRM This role focuses on the governance, design quality, and adoption of the ServiceNow CRM platform, which includes AI-enhanced features. The Product Success Technical Director will champion governance standards, contribute to solution design, and drive enablement programs to ensure the platform is used to its full potential. While the role interacts with AI capabilities like AI Agents and Agentic workflows, its core function is platform governance and product success, not the direct development or research of AI models. | — | 5 |
| Sr Staff Outbound Product Manager - AI Assistant The Sr. Staff Outbound Product Manager will be responsible for the market success of ServiceNow's AI Assistant portfolio, focusing on shaping the narrative, ensuring repeatable deployments, and enabling field teams to drive adoption and growth. This role involves deep customer and market understanding, defining and testing 'GA readiness' for integrations, leading adoption efforts, managing early access programs, advocating for the Voice of the Customer, and translating field insights into product requirements. | — | 5 |
| Associate Solution Consultant - Talent Community This role is for an Associate Solution Consultant at ServiceNow, a company that provides AI-enhanced technology to over 8,100 customers. The role involves assisting sales teams, demonstrating products, scoping Proof of Concept/Value engagements, and acting as a subject matter expert. While the company heavily utilizes AI, this specific role is focused on sales enablement and customer-facing technical consulting, not direct AI/ML model development or research. The candidate needs experience in leveraging AI tools and understanding their impact, but the core function is sales support. | — | 5 |
| Solution Consultant - Talent Community This role is a Solution Consultant on the Commercial Growth team, supporting Commercial Solution Sales. The primary focus is on positioning and delivering product-specific solutions during sales cycles, acting as a technical and domain expert. The role involves leading discovery workshops, demonstrating the product, answering technical questions, and providing feedback to product management. While the company utilizes AI-enhanced technology and the role requires thinking about integrating AI into work processes, the core function is sales support and solution consulting, not direct AI/ML model development or deployment. | — | 5 |
| Staff Devops Engineer - Moveworks This role is for a Staff DevOps Engineer at Moveworks, an Agentic AI Assistant platform acquired by ServiceNow. The engineer will manage AWS cloud infrastructure, Kubernetes clusters, CI/CD pipelines, and networking, focusing on scalability, performance, observability, resilience, and cost optimization. The role requires strong DevOps experience, AWS expertise, Kubernetes management, and experience with search infrastructure. | — | 5 |
| Senior Platform Architect This role is for a Senior Platform Architect at ServiceNow, focusing on helping customers establish technical foundations and design solutions on the ServiceNow Platform. The role involves advising customers, partners, and internal teams on architecture, technical governance, integrations, and platform health. While the role requires experience in leveraging or critically thinking about integrating AI into work processes, it is primarily a consultative and architectural role focused on the ServiceNow platform rather than direct AI/ML model development or deployment. | — | 5 |
| Area VP, Solution Consulting - Canada This role is for an Area VP of Solution Consulting in Canada, focusing on defining and executing the AI-native vision for ServiceNow's platform. The role involves leading a team of Solution Consultants, championing AI products like Now Assist and AI Agents, building AI demonstration frameworks, and engaging with C-suite executives on AI-driven digital transformation. The focus is on translating AI capabilities into business outcomes and driving pipeline impact through AI-centric customer engagements. While the role heavily involves AI strategy and customer-facing AI solutions, the core function is sales enablement and leadership, not direct AI/ML model development or research. | — | 5 |
| Manager, Strategy & Operations — Moveworks Manager of Strategy & Operations for the Moveworks Business Unit at ServiceNow. This role focuses on shaping business strategy, driving cross-functional initiatives, and building operational systems to scale. The position involves partnering with senior BU principals, aligning product and R&D roadmaps, scaling customer success, and designing analytical models. The ideal candidate is a strategic operator with strong analytical skills, comfortable with ambiguity and driving execution in a fast-moving environment. | — | 5 |
| Sr. Staff Information Architect, IA & Taxonomy Solutions This role focuses on defining and leading Information Architecture (IA) and taxonomy strategy for digital experiences, including site architecture, navigation, and content findability. It involves developing taxonomies, ontologies, and data models, leading automated content tagging initiatives, and establishing a central taxonomy repository. A key aspect is applying AI and emerging technologies to IA and taxonomy work, such as leveraging AI for content classification and metadata enrichment, and designing taxonomies to support AI-driven experiences. The role also includes building AI prompt engineering capabilities in collaboration with engineering teams and operating as a strategic partner to leadership. | DataAgent | 5 |
| Program Director - Professional Services - German Speaking ServiceNow is seeking a Program Director to lead large-scale, complex programs, focusing on strategic oversight, program governance, and stakeholder engagement. The role involves managing program managers, ensuring robust processes, building strong relationships with executives and customers, and championing the adoption of AI-driven delivery methodologies. The ideal candidate will have extensive experience in professional services, SaaS platforms (especially ServiceNow), and a proven ability to integrate AI into work processes and optimize delivery. This is a senior individual contributor role. | — | 2 |
| Program Director - Professional Services - German Speaking ServiceNow is seeking a Program Director to lead large-scale, complex programs, focusing on strategic oversight and delivery of business outcomes through the ServiceNow platform. The role requires experience in integrating AI into work processes and championing AI-driven delivery methodologies, while also managing traditional program management responsibilities. This is a senior individual contributor role focused on customer success and transformation. | — | 2 |
| Senior CRM Account Executive - State of California This role is for a Senior CRM Account Executive at ServiceNow, focusing on the State of California market. The primary responsibility is to drive market success for ServiceNow's CRM products, which are built on their AI-enhanced platform. The role involves territory strategy, account planning, coaching sales teams, and supporting customer digital transformation initiatives. While the company heavily utilizes AI, this specific role is sales-focused, not directly involved in building or deploying AI models. | — | 2 |
| Senior Solution Sales Executive - CRM & Industry Workflows This role is for a Senior Solution Sales Executive at ServiceNow, focusing on CRM & Industry Workflows. The primary responsibility is to achieve sales quotas by developing sales strategies, conducting executive discussions, and positioning ServiceNow's AI-enhanced solutions. While the role requires understanding and discussing how to integrate AI into work processes and leveraging AI-powered tools, the core function is sales and market success of AI-enhanced products, not the direct building or research of AI models. | — | 2 |
| Senior Solution Sales Executive - CRM & Industry Workflows This role is for a Senior Solution Sales Executive at ServiceNow, focusing on CRM & Industry Workflows. The primary responsibility is to achieve sales quotas by developing sales strategies, conducting executive discussions, and positioning ServiceNow's solutions. While the role requires understanding how to integrate AI into work processes and analyzing AI-driven insights, the core function is sales and market success of CRM/CX products, not direct AI/ML development or research. | — | 2 |
| Country Manager Switzerland This role is for a Country Manager in Switzerland for ServiceNow, focusing on driving sales growth for their AI platform. While the company heavily emphasizes its AI capabilities and requires candidates to have experience integrating AI, the core function of this role is sales leadership and management, not direct AI/ML development or research. | — | 1 |
| Commercial Sales Director Commercial Sales Director role at ServiceNow, focusing on building and leading a sales team to drive new business growth. The role involves sales strategy, territory planning, coaching, forecasting, and C-level engagement. While the company leverages AI-enhanced technology and the role requires understanding how to integrate AI into business processes, the core function is sales leadership, not AI/ML development. | — | 1 |
| Senior CRM Account Executive, Commercial Accounts This role is for a Senior CRM Account Executive at ServiceNow, focusing on driving market success for their CRM Workflows products. The primary responsibilities include developing sales strategies, managing executive relationships, collaborating with internal teams for demonstrations, and owning CRM opportunities. While the role mentions leveraging AI in work processes and using AI-powered tools, the core function is sales and account management, not the direct development or deployment of AI models or systems. | — | 1 |
| EMEA, Business Strategy Director This role focuses on business strategy and market/product line planning within an enterprise AI context. The Business Strategy Director will support the EMEA President and GTM team by developing strategic plans, structuring complex problems, conducting data-driven analyses, and creating presentations. The role involves analyzing market data, identifying trends, and supporting teams in unlocking productivity and accelerating execution. While the company utilizes AI-enhanced technology and the role requires critical thinking about AI integration, the core responsibilities are in business strategy and analysis, not direct AI/ML model development or deployment. | — | 1 |
| Sr Services Executive-Commercial This role is a quota-carrying Services Account Executive for ServiceNow, focusing on selling services (Impact, implementation, training) that help customers adopt products and achieve business outcomes. The role involves collaborating with sales teams, developing sales strategies, creating demand for services, and acting as a trusted advisor to customers regarding their digital transformation roadmap and the use of ServiceNow services. A key qualification is experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. | — | 1 |
| Sr Services Executive-Commercial This role is a Services Account Executive at ServiceNow, responsible for selling a portfolio of service offerings (Impact, implementation, training) to help customers adopt products and achieve business outcomes. The role involves developing and executing a services sales strategy, creating demand for new service opportunities, and acting as a trusted advisor to customers and account teams. A key qualification is experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. | — | 1 |
| Director, Global Business Acceleration This role is for a Director of Global Business Acceleration for APAC at ServiceNow. The primary focus is on managing and growing the regional Business Development Representative (BDR) teams, ensuring they meet pipeline and quota targets. The role involves strategic leadership, mentoring, stakeholder relationship management with Sales, Marketing, and Operations, and driving strategic alignment across the APAC region. While the role requires experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving, the core responsibilities are in sales leadership and business development, not direct AI/ML model development or deployment. | — | 1 |
| Sr Mgr, Built On Solutions GTM This role is for a Sr. Manager of Go-To-Market (GTM) for Built On Solutions at ServiceNow. The primary focus is on driving the adoption and GTM strategy for solutions that combine the ServiceNow AI platform with partner offerings. The role involves leading a GTM team, developing and executing GTM plans, supporting sales enablement, marketing, and business development efforts, and tracking GTM initiative progress. While the company emphasizes its AI platform, this specific role is focused on the go-to-market strategy and execution rather than direct AI/ML development or research. | — | 0 |
| Area Vice President, Technology & Strategic Partnership APAC This role is a senior business development leadership position focused on driving partner activation for new product areas and M&A integrations, and building the ISV, Build-on, and OEM partner ecosystem across the APAC region for ServiceNow's AI-enhanced platform. The responsibilities include defining and executing partner readiness programs, managing partner-sourced NNACV targets, and developing joint go-to-market motions with partners. The role requires strong strategic thinking, C-level engagement, and experience in enterprise SaaS channel development within the APAC region. | — | 0 |
| Senior Accountant – Record to Report (Bengaluru/Hyderabad) This role is for a Senior Accountant focused on Record-to-Report (R2R) General Ledger Accounting, ensuring US GAAP compliance, preparing financial reports, and supporting audits. While the company emphasizes its AI platform and an AI-native culture, and the job description mentions leveraging AI in work processes, the core responsibilities are traditional accounting functions, not AI/ML development or research. The role involves managing compensation and benefit expenses, collaborating with cross-functional teams, and driving process improvements, with a requirement for CA/CPA/CMA and 4+ years of accounting experience. | — | 0 |
| Senior Identity & Access Management Engineer - Moveworks This role is for a Senior Identity & Access Management Engineer at Moveworks, an Agentic AI Assistant platform recently acquired by ServiceNow. The role focuses on designing, building, and scaling IAM solutions across cloud infrastructure, SaaS applications, and internal systems. Responsibilities include developing access models, reducing privilege sprawl, building observability in SIEM, improving user access reviews, and de-risking IAM threats. The role requires hands-on technical development with AWS, Azure, Teleport, and Terraform, and a strong understanding of security judgment and risk mitigation. While the company is an AI platform, this specific role is focused on the security infrastructure supporting it, not on building AI models or agents themselves. | — | 0 |
| Senior Identity & Access Management Engineer - Moveworks The Senior Identity & Access Management Engineer will be responsible for coding, designing, building, and scaling IAM solutions across cloud infrastructure, SaaS applications, and internal systems. This role involves developing robust access models, reducing privilege sprawl, building observability in SIEM, modernizing user access reviews, and continuously de-risking IAM threats. The engineer will own IAM initiatives end-to-end, ensuring secure access at scale. | — | 0 |
| Sr Sales Operations Analyst This role is for a Sr. Sales Operations Analyst at ServiceNow. The primary responsibilities include supporting sales management in forecast meetings, performing pipeline reviews, analyzing customer licensing and identifying revenue opportunities, reviewing quotes and order forms, and ensuring order accuracy. The role also involves interfacing with various internal departments like Deals Desk, Finance, and Legal, and supporting sales teams and partners. A key qualification is experience in leveraging or critically thinking about integrating AI into work processes, alongside 2-4 years of sales operations experience in a software sales organization. | — | 0 |
| Sales Director, Retail and Manufacturing Sales Director for Retail and Manufacturing in Amsterdam, responsible for building and leading a sales team, driving sales strategy, and achieving revenue targets. The role involves direct sales, territory planning, coaching, forecasting, and C-level engagement. Experience with AI integration into work processes is mentioned as a qualification. | — | 0 |
| Senior Identity & Access Management Engineer - Moveworks This role is for a Senior Identity & Access Management Engineer at Moveworks, an Agentic AI Assistant platform recently acquired by ServiceNow. The role focuses on coding, designing, building, and scaling IAM solutions across cloud infrastructure, SaaS applications, and internal systems. Responsibilities include developing access models, reducing privilege sprawl, building observability in SIEM, modernizing access reviews, de-risking IAM threats, and partnering with teams on secure patterns. The role requires strong technical development skills in AWS, Azure, Teleport, and Terraform, with a focus on secure-by-default patterns and operationalizing logging and metrics. | — | 0 |
| Senior Identity & Access Management Engineer - Moveworks This role is for a Senior Identity & Access Management Engineer at Moveworks, an Agentic AI Assistant platform acquired by ServiceNow. The role focuses on developing, designing, and scaling IAM solutions across cloud infrastructure, SaaS applications, and internal systems. Responsibilities include coding, architecting secure automated solutions, managing access models, enhancing observability through logging and metrics, improving user access reviews, and de-risking IAM threats. The goal is to protect critical systems while enabling engineering teams to operate efficiently and securely. | — | 0 |
| Senior Identity & Access Management Engineer - Moveworks This role is for a Senior Identity & Access Management Engineer at Moveworks, an Agentic AI Assistant platform acquired by ServiceNow. The role focuses on coding, designing, building, and scaling IAM solutions across cloud infrastructure, SaaS applications, and internal systems. Responsibilities include developing access models, reducing privilege sprawl, building observability in SIEM, modernizing access reviews, de-risking IAM threats, and partnering with teams on secure patterns. The role requires extensive knowledge in AWS, Azure, Teleport, and Terraform, with a focus on secure-by-default patterns and operationalizing logging and metrics. | — | 0 |
| Sr Enterprise Account Executive - Strategic Technology This role is for a Sr. Enterprise Account Executive at ServiceNow, focusing on selling SaaS licenses for their AI-enhanced platform to strategic technology clients. The primary responsibility is to generate new business sales revenue by developing client relationships, planning account strategies, and identifying the right internal resources to support deals. While the role involves understanding how clients can leverage AI, the core function is sales, not building or directly managing AI systems. | — | 0 |
| Senior Technology Consultant This role is for a Senior Technical Consultant focused on ServiceNow's Finance & Supply Chain (Source-to-Pay) and Legal Contract Operations Product Lines. The consultant will work with customers to configure and optimize these solutions, focusing on best practices and driving customer business outcomes. Responsibilities include supporting customer engagements, leading design workshops, guiding documentation, drafting user stories, leading technical aspects of project delivery, developing integration components, and preparing customer-facing deliverables. The role requires significant experience with ServiceNow configuration/development and Finance/Supply Chain/Source-to-Pay/Legal technologies, along with strong interpersonal and customer-facing skills. While the company mentions AI extensively, this specific role is focused on configuring and implementing existing business process solutions, not directly building or researching AI models. | — | 0 |
| Sr Enterprise Account Executive, Santander This role is for a Sr. Enterprise Account Executive at ServiceNow, focusing on generating new business sales revenue for their AI platform. The primary responsibility is to develop relationships with C-suite executives, understand their business needs, and advise on how ServiceNow can support their IT roadmap and integrate AI into their operations. While AI is a key theme for the company and a required area of understanding for the role, the core function is sales, not building or researching AI. | — | 0 |
| Business Development Representative - Fluent/Native French Speaking This role is for a Business Development Representative (BDR) focused on generating meetings and supporting early-stage pipeline growth for ServiceNow. The BDR will engage prospective clients through various channels, qualify interest, document interactions, and collaborate with GTM teams. While the company emphasizes its AI platform and an AI-native culture, the core responsibilities of this role are in sales development and business development, not in building or directly working with AI models or systems. | — | 0 |
| Regional Partner Manager - Govt & Public Sector This role is for a Regional Partner Manager in the Government and Public Sector, focusing on building partner practices and driving business growth through collaboration with ServiceNow partners. The role involves developing business plans, managing partner ecosystems, driving ecosystem governance, and ensuring partners deliver successful projects. A key requirement is experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. | — | 0 |
| Senior Principal Technology Consultant-IRM This role is for a Senior Principal Technology Consultant specializing in ServiceNow's Risk & Resilience products. The consultant will act as a functional and technical expert, configuring the platform to meet customer business outcomes, advising on best practices, and developing solutions including integrations and workspace components. The role requires deep ServiceNow expertise, strong configuration and development skills, and the ability to influence customer stakeholders. | — | 0 |
| Senior Principal Technology Consultant-Integrated Risk Management (IRM) This role is for a Senior Principal Technology Consultant focused on Integrated Risk Management (IRM) at ServiceNow. The consultant will be responsible for configuring ServiceNow Risk & Resilience products, advising customers on best practices, participating in design workshops, and developing integration components. The role requires deep experience with ServiceNow configuration and development, particularly in the IRM domain, and strong technical and interpersonal skills. | — | 0 |