ServiceTitan

Senior Product Manager for ServiceTitan's Payments Platform, focusing on building the next generation of payment systems to help customers get paid faster and grow their business. The role involves owning the roadmap, understanding stakeholder needs, defining metrics, collaborating with various teams, and executing across the product lifecycle. Requires 5+ years of product management experience, preferably in payments platforms, with a strong understanding of payment processing ecosystems.

This role is for a Technical Support Specialist focused on the Financials pillar of ServiceTitan's software. The specialist will assist customers with financial modules, troubleshoot accounting integrations, and guide users on accounting best practices. The role requires strong problem-solving, communication, and customer service skills, along with a solid understanding of core accounting principles. Experience with accounting software like QuickBooks or Sage is preferred.

This role is a Technical Support Specialist for ServiceTitan's Financials pillar, focusing on assisting customers with financial modules, troubleshooting accounting integrations, and guiding them on best practices within the software. It requires a strong understanding of accounting principles and customer service skills.

Senior Software Engineer (Mobile) responsible for guiding the technical implementation of a cross-platform React Native mobile application used by thousands of field service technicians and sales professionals daily. Develop key product differentiators across a large-scale, feature-rich application with 150+ modular packages, native integrations, and offline-first capabilities.

This role leads and scales the Deal Desk function, partnering with Sales, Finance, Legal, and Operations to structure, optimize, and execute complex commercial agreements. The Director will focus on accelerating deal velocity, ensuring alignment with pricing strategy, margin targets, and revenue recognition requirements, and improving quote-to-cash and order management processes.

ServiceTitan is seeking a Data Quality Analyst with 5+ years of experience to ensure the accuracy and reliability of enterprise data assets. The role involves data profiling, implementing quality checks, automating processes, investigating root causes of issues, and collaborating with stakeholders. Requires strong SQL, experience with Salesforce and data warehouses, and excellent analytical and communication skills.

Solutions Engineer for Pro Products at ServiceTitan, focusing on helping existing customers adopt new features by blending sales skills, technical software expertise, and deep understanding of customer business processes. The role involves leading custom product demonstrations, analyzing customer compatibility, supporting up-selling opportunities, repositioning objections with workflow solutions, creating documentation, responding to RFIs/RFPs, and acting as a subject matter expert on product updates.

This role is for a Systems Engineer responsible for designing, deploying, and operating Azure cloud infrastructure, on-premises server infrastructure, and enterprise automation capabilities. The role involves managing Azure and hybrid environments, building automation scripts, and partnering across business units. While the role mentions using AI-assisted development tools and integrating with AI-powered internal tooling, the core responsibilities are focused on infrastructure engineering and automation, not AI/ML model development.

This role focuses on building and scaling ServiceTitan's supply chain partner ecosystem by acting as the primary technical authority for integrations. The Senior Partner Solutions Architect will guide partners through the integration process, provide API support, and advise on technical architecture, ensuring seamless electronic procurement workflows within the ServiceTitan platform.

This role focuses on implementing and optimizing the ServiceTitan platform for clients, resolving issues, and collaborating with internal teams to drive product adoption and customer success within the home and commercial services industry. It involves client-facing support, root cause analysis, and cross-functional collaboration to enhance the customer journey and product market fit.

This role focuses on accounting data migrations and system implementations for complex customer needs, involving transferring data between CRM and accounting platforms like QuickBooks and Intacct. The specialist will act as an accounting subject matter expert, drive internal process improvements, and manage client expectations.

This role is for a Solutions Engineer on the Property Care Team, focusing on demonstrating the value of ServiceTitan's software to potential customers. The engineer will partner with sales, support special projects, collaborate on product roadmap strategy, enable new hires, analyze customer compatibility, reposition objections with workflow solutions, create documentation, maintain scripts, respond to RFIs/RFPs, and act as a subject matter expert on product updates. The role requires experience in sales engineering or related sales/product/engineering roles, with a focus on understanding customer business processes and providing practical business context.

Staff Software Engineer role focused on technical leadership for a payroll product team, emphasizing end-to-end technical vision, decision-making, mentorship, and code quality within the Microsoft .NET platform. Requires extensive experience in distributed systems, microservices, and SQL databases.

Account Executive for ServiceTitan's Fintech payments platform, requiring understanding of the payments and financing industries to explain functionality and benefits to customers. This is a sales role focused on driving the full sales process, building relationships, and maintaining expert knowledge of the product and market.

ServiceTitan is seeking a Web Developer to join their Web Team, responsible for four flagship marketing websites. The role involves end-to-end development and optimization, collaborating with designers, marketers, and other stakeholders. Responsibilities include developing custom solutions using HTML, CSS, JavaScript, implementing SEO and accessibility best practices, integrating third-party APIs, testing, debugging, and providing ongoing support and maintenance. The ideal candidate will have proficiency in front-end technologies like React, Vue, and TailwindCSS, experience with static site generators, Node.js, headless CMS, and integrating AI into the development process.

This role is a Pro Product Specialist at ServiceTitan, focused on managing a portfolio of service companies to drive Pro Product success, retention, and ROI. The specialist will analyze product adoption data, identify insights, provide specialized support, and act as a feedback loop to the Product team. The role requires 2+ years of account management experience or 1+ years in the home services industry.

This role is for a Customer Success Manager at ServiceTitan, focusing on a portfolio of clients using their SaaS platform for field service operations. The CSM will manage the full client relationship from onboarding to renewal, driving adoption, retention, and expansion. Key responsibilities include account ownership, relationship management, value delivery, feature adoption, risk management, identifying expansion opportunities, and collaborating with internal teams. The role requires experience in customer success or account management, a client value-driven mindset, strong communication skills, and proficiency in CRM tools.

Senior Web Developer responsible for the end-to-end development and optimization of marketing websites, collaborating with designers, marketers, and stakeholders. The role involves developing custom solutions using front-end technologies, implementing best practices for SEO and performance, integrating third-party APIs, and conducting testing and debugging. Experience with AI integration into the development process and real-world applications is required.

ServiceTitan is seeking a Senior Analyst for Sales Compensation Strategy & Analytics to drive insights and recommendations for incentive compensation plans across various business units, including Fintech. The role involves analyzing plan effectiveness, benchmarking industry best practices, and presenting findings to senior leaders to ensure alignment with company strategy and market competitiveness.

Customer Success Manager role focused on ensuring customers maximize their use of the ServiceTitan platform, driving retention and growth. Responsibilities include account ownership, relationship management, guiding customers on value and ROI, proactive and reactive engagement, data analysis for customer success metrics, mitigating churn risk, providing product training, and collecting customer feedback for product improvement.

Manager of Strategic Customer Sales to lead a team of sales professionals responsible for optimizing contract renewals and expanding revenue via core platform expansions and adoption of ServiceTitan’s Pro Product modules within a designated book of Strategic Customers.

Senior Engineering Manager to lead high-impact teams in designing and delivering scalable, cross-cutting systems, with a focus on accelerating AI-powered initiatives. The role requires strong people leadership, technical judgment, and the ability to operate effectively in ambiguity.

This role focuses on securing cloud environments and applications, including integrating security into CI/CD pipelines, managing IAM, hardening infrastructure, securing cloud-native architectures, and protecting AI/ML systems. It involves automation, scripting, and ensuring data security and privacy.

This role is for an Enterprise Implementation Consultant at ServiceTitan, focusing on setting up, configuring, training, and testing the ServiceTitan platform for large clients in the Home Services industry. The consultant will manage implementation projects, understand business needs, deliver tailored configurations, conduct training, and collaborate with internal teams to ensure client success and optimize platform utilization.

This role focuses on implementing and configuring the ServiceTitan platform for large enterprise clients, ensuring their success through setup, training, and testing. It involves managing projects, understanding business requirements, configuring the software, training users, and collaborating with internal teams to optimize client outcomes.

Staff Product Manager to lead international product roadmap for Australia, adapting ServiceTitan's platform for the Australian market, focusing on localization, customer research, and GTM partnership.

This role provides escalated technical support and troubleshooting for enterprise SaaS products, focusing on client issues. Responsibilities include working with the development team, testing bug fixes, designing reports, managing data loads, and training support staff. Requires experience with reporting tools, SQL, and relational databases, with familiarity in C#, HTML, and VBA scripting being preferred. Understanding of AI tools is mentioned as a plus.

This role is for a Customer Success Manager at ServiceTitan, a company that provides software for home services businesses. The CSM will be responsible for managing a portfolio of customer accounts, building relationships, driving product adoption, ensuring customer satisfaction, and ultimately contributing to customer retention and revenue growth. The role involves proactive and reactive engagement, data analysis to track success metrics, and providing product training. While the company may use AI tools, this role is focused on customer relationship management and product utilization, not on building or developing AI/ML models.

Customer Success Manager role focused on ensuring customers maximize their use of the ServiceTitan platform, driving retention and growth. Responsibilities include account ownership, relationship management, guiding customers on value and ROI, proactive and reactive engagement, data analysis for customer success metrics, mitigating churn risk, providing product training, and collecting customer feedback for product improvement.

This role is for a Customer Success Manager at ServiceTitan, a company that provides software for home services businesses. The CSM will be responsible for managing a portfolio of customer accounts, building relationships, driving product adoption, ensuring customer satisfaction, and ultimately contributing to customer retention and revenue growth. The role involves proactive and reactive engagement, data analysis to track success metrics, and providing product training. While the company may use AI tools, this role is focused on customer relationship management and product utilization, not on building or developing AI/ML models.

This Principal Software Engineer role at ServiceTitan focuses on leading technical aspects of an engineering team, building distributed systems for scale, and delivering technical leadership. The role involves owning the technical vision, designing and improving critical systems, building tools for engineer efficiency, and mentoring engineers. While the company utilizes AI for features like scheduling and dispatch automation, the core responsibilities of this role are centered around traditional software engineering leadership and development, not direct AI/ML model building or research.

Staff Product Designer for a SaaS product in the home services industry, focusing on user experience, research, and collaboration with product and engineering teams to ship features.

This role is for a Lead Development Representative (LDR) on a 4-month contract, focused on fueling the professional development program and driving productivity across the sales organization. The LDR will research and enrich contacts and accounts to reduce the administrative burden on sales teams, identify key decision-makers, gather business insights, and make targeted calls. The role emphasizes a clear path to promotion within the sales development team, with mentorship and structured KPIs. It requires coachability, attention to detail, drive for results, organizational skills, and strong communication foundations.

Staff Software Engineer role at ServiceTitan, focusing on technical leadership for an engineering team. Responsibilities include owning technical vision, making major technical decisions, providing mentorship, and improving technical quality. Requires 8+ years of experience in senior engineering roles and expertise in the Microsoft .NET stack, SQL, HTML5, JavaScript, and Git.

Senior Staff Product Designer for a SaaS product in the home services industry, focusing on identifying, proposing, and leading design projects to refine product strategy and ensure consistent user experiences. The role involves working with product managers, engineers, and users to solve complex problems with data-driven solutions and drive measurable outcomes.

Solutions Engineer for an enterprise software company, focusing on demonstrating product value to potential customers, supporting sales, and collaborating on product strategy. This role requires a blend of sales skills, technical expertise, and business process understanding to drive customer acquisition and revenue.

Senior Software Engineer to improve products and build new ones on the Microsoft .NET platform, focusing on user-facing features and complex problem-solving.

Staff Software Engineer role focused on leading technical direction, owning squad vision, and mentoring engineers within the ServiceTitan product ecosystem. Requires deep expertise in the .NET stack and SQL, with a focus on high product quality and innovation.

Seeking an Engineering Manager who excels as a Player-Coach, leading a high-performing team while maintaining a deep, active connection to the codebase. The role requires strong C# proficiency, architectural oversight of a scalable platform, and team leadership. The candidate will partner with Product Management to deliver user-facing features. The interview process includes code pairing and system design sessions.

Staff Software Engineer role focused on technical leadership for an engineering team, owning the technical vision and execution of a squad within a rapidly growing startup. Requires deep experience in the Microsoft .NET stack and SQL databases, with a focus on designing APIs, abstractions, and tools for other engineers.