This role is for a Senior Manager of International Strategy & Operations at Whatnot, a livestream shopping platform. The focus is on driving business decisions across the marketplace ecosystem, including buyer and seller experience, trust, fraud, logistics, and payments. The role involves setting and executing strategy for post-purchase operations, translating data insights into actionable roadmaps, leading cross-functional initiatives, and designing scalable processes. It requires strong analytical skills, experience in fast-paced environments, and excellent stakeholder management. The role is product-focused within the consumer domain and is not directly AI/ML related.

Marketing Associate for Whatnot, a livestream shopping platform, focused on growing buyer demand in Australia through campaign execution, relationship building, digital events, influencer partnerships, and content creation. Requires 3+ years of marketing experience in fast-paced environments, with expertise in category marketing, events, social media, and influencer marketing. Must be data-driven, a problem solver, and comfortable in a startup setting.

Senior People Business Partner for the Tech organization (Engineering, Product, Design) at Whatnot, a fast-growing livestream shopping platform. This role will partner with leaders to drive people strategy, org design, talent decisions, and execute People programs to support growth and international expansion. Responsibilities include coaching leaders, advising on employee relations, driving core people programs (compensation, performance, talent planning), partnering with COEs, using data to identify talent risks, leading change management, supporting manager development, and leveraging engagement surveys.

Senior People Business Partner for Operations and G&A teams, focusing on people strategy, org design, talent management, and employee relations in a fast-paced, high-growth, remote-first environment.

This role is for a Senior People Business Partner at Whatnot, a livestream shopping platform. The role focuses on partnering with leaders in Operations and G&A to drive people strategy, org design, talent decisions, and execute people programs. It involves coaching leaders, advising on employee relations, driving core people processes, and using data to address talent risks. The role requires 7+ years of experience supporting Operations teams in a fast-paced, high-growth, remote environment.

Senior People Business Partner for the Tech organization, focusing on partnering with leaders to drive people strategy, org design, talent decisions, and execute People programs to support growth and team effectiveness.

Product Manager for International Growth at Whatnot, focusing on strategy and execution for non-US markets. Responsibilities include owning the international growth roadmap across acquisition, activation, engagement, and retention, standardizing product experiences across geos, and driving systemic unlocks. Requires partnership with core product teams, data science, UXR, and regional go-to-market teams. Success measured by international growth metrics and country scorecards.

Executive Recruiter at Whatnot, a fast-growing livestream shopping platform. This role will focus on hiring executive-level talent across Technology and Business, building foundational executive recruiting processes, and positioning Whatnot as an employer of choice for leaders. Requires 10+ years of recruiting experience, with at least 5+ years in executive hiring at high-growth startups.

Sales Representative role focused on acquiring and nurturing new livestream sellers for Whatnot, a livestream shopping platform. The role involves managing the entire sales cycle, from pitching to onboarding and providing strategic coaching, with the goal of meeting sales targets. It is a client-facing role requiring understanding of sales processes, CRM proficiency, and business acumen.

Whatnot is seeking a Strategy & Operations Senior Manager, Logistics to build and lead the Carrier Ops function, own carrier performance and pricing, lead operational response to shipping disruptions, and inform carrier strategy and product roadmap. The role requires experience in logistics, supply chain, or carrier operations, with a strong understanding of carrier economics and shipping operations.

This role is for a Benefits Analyst at Whatnot, a livestream shopping platform. The analyst will administer medical, dental, vision, and retirement benefits, manage new hire enrollments, and support compliance requirements. They will also manage end-to-end leave administration globally, coordinate top-up pay, and track accommodations. The role involves maintaining Workday benefits configurations, performing payroll reconciliations, and providing employee support for benefits and leave inquiries. The ideal candidate has 4+ years of experience in benefits administration, including complex leave programs and U.S. benefits compliance, with experience in Workday.

Performance Marketing Manager for Europe at Whatnot, responsible for identifying, testing, and scaling emerging paid media channels to accelerate growth. This role involves executing campaign experiments, analyzing results, and building frameworks for expansion beyond established platforms. The ideal candidate is hands-on, data-driven, and experienced in launching new performance programs.

Product Manager for International Growth at Whatnot, a livestream shopping platform. This role focuses on owning the strategy and execution for non-US markets, covering acquisition, activation, engagement, and retention. The PM will build a world-class, standardized buyer and seller experience across geographies, scale a repeatable playbook, and drive international growth to become a multi-billion dollar share of company GMV. Responsibilities include defining the international growth vision and roadmap, driving systemic unlocks, championing a hub-and-spoke model, owning international growth metrics and scorecards, designing and running experiments, translating regional expertise into scalable products, and ensuring the product is global-ready by default. Requires 6+ years of PM experience, with substantial time as a Growth PM, proven track record in driving measurable growth in consumer products/marketplaces, and experience scaling international markets. Strong data and experimentation skills, ability to work in ambiguous environments, and excellent cross-functional leadership are essential. Experience in a marketplace or multi-sided platform is preferred.

Product Manager for International Growth at Whatnot, a livestream shopping platform. This role focuses on owning the strategy and execution for non-US markets, driving growth across acquisition, activation, engagement, and retention. The PM will build a world-class, standardized buyer and seller experience across geographies, scale a repeatable playbook, and partner with cross-functional teams to achieve multi-billion dollar international GMV.

Lead a customer experience team focused on process improvement, order management, and problem-solving to enhance user experience and provide critical business insights. This role involves managing team performance, coaching agents, and partnering with cross-functional teams to address product and experience gaps.

Partnerships Manager for Whatnot's Japan launch, focusing on growing seller communities through sourcing, partnerships, and seller advising. The role also involves creating community events, spearheading marketing initiatives like influencer partnerships, and utilizing data for strategic planning and reporting. Requires strong analytical and project management skills, with experience in client-facing or business development roles.

This role is for a Customer Experience Agent at Whatnot, a livestream shopping platform. The agent will interact with buyers and sellers, resolve issues related to payments, orders, and shipments, and work to improve the overall customer experience. Fluency in English and Japanese is required, along with experience in customer support systems and e-commerce operations.

Whatnot is hiring a Customer Experience Agent for their 2026 New Grad program. This role focuses on ensuring a positive user experience through order management, problem-solving, and continuous improvement on their livestream shopping platform. Responsibilities include interacting with buyers and sellers, resolving issues related to payments, orders, and shipments, and becoming an expert in Whatnot's systems. The role requires strong communication, a customer-first attitude, and the ability to learn quickly. Weekend availability is required.

Customer Experience Agent role at Whatnot, a livestream shopping platform. Responsibilities include interacting with buyers and sellers, resolving issues related to payments, orders, and shipments, and improving the overall customer experience. This role is for new graduates and offers hands-on exposure to a fast-growing company.

Lead Whatnot’s public policy and government engagement strategy across the EU and UK, shaping the regulatory environment for live shopping and marketplace platforms. This role involves building relationships with policymakers, analyzing legislation, and advising senior leadership on policy implications.

Customer Experience Agent role at Whatnot, a livestream shopping platform. Responsibilities include interacting with buyers and sellers, resolving issues related to payments, orders, and shipments, and improving the overall customer experience. Requires 2+ years of support experience, weekend availability, and fluency in English. Experience with Zendesk, Kustomer, or Intercom is preferred. Understanding of Ecommerce and Marketplace operations is important.

This is a Senior Communications Manager role at Whatnot, a livestream shopping platform. The role focuses on leading communications strategy in France, building the comms function from the ground up, educating audiences about live commerce, elevating Whatnot as a household name, and managing issues and crisis communications. It requires strong PR/comms experience, fluency in French and English, and experience with Trust & Safety issues and crisis management.

Whatnot is seeking an Associate Creative Director, Category Marketing to lead the strategy, development, and execution of physical and digital events that resonate with their communities. This role involves collaborating with category and marketing teams, overseeing end-to-end creative processes, managing a design team, and staying ahead of trends to keep events fresh and culturally resonant. The ideal candidate has 10+ years of experience in brand and experiential creative roles, with a proven track record in social-first environments and leadership of creative teams.

Partnerships Associate role focused on becoming a category expert, seller outreach and onboarding, relationship management, marketing initiatives, and data analytics using SQL to drive insights and efficiency within the livestream shopping platform.

This role focuses on developing and implementing commerce strategies, managing cross-functional projects, identifying process inefficiencies, analyzing commerce data, and managing vendor performance within the post-purchase experience. It requires experience in strategy and operations, project management, and data analysis.

Partnerships Associate role focused on becoming a category expert, seller outreach and onboarding, relationship management, marketing initiatives, and data analytics using SQL to drive insights and efficiency within the livestream shopping platform.

Associate Creative Director, Design at Whatnot, a livestream shopping platform. This role focuses on building the brand and creating best-in-class creative for physical and digital experiences, including events. The individual will lead strategy, development, and execution of campaigns, translating category energy into on-platform events and in-person activations. Requires strong conceptual design skills, ability to build identity systems, and hands-on execution.

Product Manager, Payments to lead the strategy and execution of the core payments platform and experiences that underpin the Whatnot marketplace. Owns systems for buyer payments, seller payouts, and money movement, processing billions in annual GMV. Partners with Engineering, Design, Finance, Trust & Safety, Legal, CX, and Operations.

Strategy & Operations Senior Manager role focused on driving business decisions across post-purchase operations, logistics, payments, user experience, trust and fraud for a livestream shopping platform. Responsibilities include developing and implementing commerce strategies, managing cross-functional projects, identifying and implementing process improvements, analyzing commerce data, and negotiating vendor contracts.

Lead a customer experience team focused on process improvement, order management, and problem-solving to enhance user experience and provide critical business insights. This role involves managing team performance, coaching agents, and partnering with cross-functional teams to address product and experience gaps.

Customer Experience Agent for Whatnot, a livestream shopping platform. Responsibilities include interacting with buyers and sellers, resolving issues related to payments, orders, and shipments, and improving the overall customer experience. Requires weekend availability and experience with customer-facing systems.

Lead a customer experience team responsible for resolving customer issues, providing user insights, and driving process improvements within a livestream shopping platform. Requires night shift availability and strong leadership skills.

Director, Key Accounts role at Whatnot, a livestream shopping platform. This role focuses on building and managing strategic partnerships with top sellers, driving their growth, and ensuring they innovate on the platform. It involves category strategy, go-to-market execution, and cross-functional collaboration to translate seller insights into company priorities. The position requires strong executive presence, business acumen, and relationship-building skills, with a focus on driving impact within the consumer marketplace domain.

Sales Representative role focused on acquiring and nurturing new livestream sellers for Whatnot, a large livestream shopping platform. Responsibilities include managing the full sales cycle, from prospecting to closing and providing strategic coaching, with a goal to meet or exceed sales targets.

This role is for an Account Executive at Whatnot, a livestream shopping platform. The primary responsibility is to drive the expansion of the platform's supply by acquiring and nurturing new livestream sellers. This involves managing the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth, with the goal of meeting or exceeding sales targets. The role requires experience in fast-paced, client-facing roles, a strong understanding of sales processes, and the ability to manage multiple accounts.

Product Designer at Whatnot, a livestream shopping platform, focusing on designing end-to-end workflows for user-facing features, internal tools, and core platform systems. The role involves collaborating with cross-functional teams to create intuitive and user-centric experiences, translating research into design solutions, and contributing to the design system.

Product Data Scientist at Whatnot, a livestream shopping platform. This role focuses on driving insights, experimentation, and decision-making across the company by partnering with Product, Engineering, Design, and Operations. Responsibilities include defining KPIs, analyzing user behavior, designing and evaluating A/B tests, building dashboards and data tools, and collaborating cross-functionally. Requires 3+ years of experience, advanced SQL, Python/R proficiency, and A/B testing expertise.

Product Operations Manager at Whatnot, a livestream shopping platform. This role focuses on building and maintaining operational frameworks, processes, and tools to ensure the efficient and scalable execution of product initiatives. The manager will partner with Product Managers, Engineering, Data, and Design teams to streamline product development lifecycles, facilitate launches, track performance, and drive operational improvements. The role requires experience in consulting or fast-growing startups, with an emphasis on cross-functional collaboration, problem-solving, and driving impact in a fluid environment. Experience with marketplaces or two-sided platforms is a plus.

Product Counsel specializing in payments and financial services for a livestream shopping platform. Advises on product design, development, and operations, focusing on regulatory compliance (payments, money transmission, AML, consumer protection, card network rules) and commercial agreements with fintech partners. Requires deep experience in payments and fintech regulation, transactional background, and a solution-oriented approach.

Strategy & Operations Manager/Senior Manager, Commerce at Whatnot. This role drives business decisions across the marketplace ecosystem, focusing on buyer experience, seller experience, trust & risk, fraud, logistics, and payments. Responsibilities include setting strategy for post-purchase operations, translating data insights into initiatives, leading cross-functional projects, designing scalable processes, and serving as a strategic thought partner to senior leaders. Requires 8-10 years of experience in strategy and operations, strong analytical skills, and experience leading complex initiatives.

Director, Key Accounts at Whatnot, a livestream shopping platform. This role focuses on building and managing strategic relationships with top sellers, driving their growth, and translating seller insights into company-wide initiatives. It involves partnership management, category strategy, and go-to-market execution, requiring strong business acumen, negotiation skills, and cross-functional collaboration.

Product Operations Manager at Whatnot, a fast-growing livestream shopping platform. This role focuses on building repeatable processes and operational frameworks to support the product organization's efficiency, scale, and impact. Responsibilities include translating strategy into roadmaps, managing the product lifecycle, collaborating with cross-functional teams, monitoring product performance, facilitating launches, managing tooling, driving process improvements, and serving as a communication hub. The role requires strong problem-solving, data analysis, and cross-functional influence skills, with experience in consulting or fast-growing startups.

Product Operations Manager at Whatnot, a livestream shopping platform, focusing on building repeatable motions to unlock growth and help the company scale. The role involves partnering with product, engineering, and other cross-functional teams to streamline product execution, ensure high-quality deliverables, and drive operational excellence. Responsibilities include defining operational frameworks, managing the product lifecycle, facilitating launches, maintaining tooling, and driving process improvements. The role requires experience in consulting or fast-growing startups and the ability to work independently and influence cross-functionally in a fluid environment.

Product Designer at Whatnot, a livestream shopping platform, focusing on designing end-to-end workflows for user-facing features, internal tools, and core platform systems. The role involves translating complex problems into intuitive experiences, collaborating with cross-functional teams, and contributing to the design system. Requires 5+ years of experience, strong interaction and systems thinking, and expertise in design tools.

This role is a front-line support position for Whatnot's Trust & Safety team, focusing on German-speaking users. The agent will handle escalated and emergency issues, de-escalate customer concerns, investigate complex cases, and serve as an escalation point requiring nuanced cultural and linguistic understanding. The role involves working with other departments, managing a backlog of issues, and monitoring key metrics.

Customer Experience Agent role at Whatnot, a livestream shopping platform. Responsibilities include interacting with buyers and sellers, resolving issues related to payments, orders, and shipments, and improving the overall customer experience. Requires weekend availability and experience with customer support systems.

Partnerships Associate role focused on seller outreach, onboarding, relationship management, marketing, and data analytics for a livestream shopping platform. Requires experience in fast-paced, client-facing roles and strong project management skills.