Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Currently tracking 98 active AI roles, down 50% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| Software Engineer - Agentforce Platform Salesforce is seeking a Senior Software Engineer to join the Agentforce Process Intelligence team, building process mining and optimization capabilities within the Agentforce platform. This product enables enterprise customers to discover, simulate, monitor, and optimize business processes using data from CRM/ERP systems and other enterprise data sources. The role involves full-stack development, focusing on Java backend services, data pipelines, and analytical services, delivering features that transform raw event logs into actionable process intelligence. | — | 5 |
| Senior Director, Salesforce Futures Salesforce is seeking a Senior Director for its Futures team, which focuses on anticipating and shaping the future of the company and its customers. This role involves leading end-to-end futures projects, developing original research and scenarios, engaging with executives, and building prototypes. A key aspect is the fluent and daily use of AI tools to evolve futures methodologies and create tangible artifacts, positioning Salesforce as a leader in the agentic enterprise. |
| 5 |
| Senior Product Designer, Agentforce for Service Salesforce is seeking a Senior Product Designer to own end-to-end design workstreams for Agentforce for Service. The role involves defining and communicating design strategies, translating requirements into user-centered solutions, and driving a culture of craft with consumer-grade design for enterprise workflows. The designer will partner with Product and Engineering, synthesize research, and influence stakeholders. | — | 5 |
| Senior Manager, Software Engineering - Agentforce Voice Salesforce is seeking a Senior Engineering Manager to lead software engineering teams for their Agentforce Voice product. This role involves managing engineers, driving feature execution, collaborating with cross-functional teams, and overseeing the delivery of AI agent-based voice applications. The ideal candidate will have extensive experience in building and scaling distributed systems, managing engineering teams, and a strong understanding of SDLC and Agile methodologies. Experience with AI technologies like ASR, TTS, and NLP is a plus. | Agent | 5 |
| Agentic Customer Success Manager, Senior Manager This role is for a Senior Manager of Agentic Customer Success at Salesforce. The primary focus is on driving customer adoption and value realization of AI agents within enterprise environments. The role involves supporting customer centers of excellence, monitoring agent performance telemetry, collaborating with internal and external teams, and identifying new use cases for AI agents. While the role deals with AI agents, it is a customer-facing product role focused on adoption and success, not on building or researching the AI models themselves. | — | 5 |
| Senior Onboarding Specialist Salesforce is seeking a Senior Onboarding Specialist to welcome new customers post-sale, ensuring a positive first experience and setting the foundation for achieving their business objectives. This role focuses on helping customers achieve rapid time to value while building the knowledge they need to grow with Trusted Services and the broader Salesforce Platform. The specialist will act as a trusted advisor during the onboarding phase, collaborating with customers and internal stakeholders to guide pre-implementation readiness and create meaningful early-stage conversations. | — | 5 |
| Product Strategy Lead Salesforce is seeking a Product Strategy Lead to develop product and market strategies for their AI CRM offerings. The role involves analyzing market trends, identifying growth opportunities, informing roadmap investments, and creating business cases for new product initiatives. The candidate will work with product leadership and GMs to influence strategy and ensure alignment with customer needs and market shifts, leveraging AI, data, and automation. | — | 5 |
| Mid- Level Backend Engineer Salesforce is seeking a Mid-Level Backend Engineer to build and ship production-grade software, integrating AI agents into human workflows. The role involves designing complex systems, contributing to shared system context for AI reliability, and critically evaluating code (human or AI-generated). The engineer will use AI tools in their development workflow, requiring advanced prompt engineering skills and a genuine AI-first approach to engineering. | Agent | 5 |
| Senior Manager, Success Architecture Salesforce is seeking a Senior Manager to lead their Success Architect team, which provides technical expertise to enterprise customers for deploying, integrating, and scaling Salesforce. The role involves setting vision, building the team, ensuring successful customer adoption and value derivation from the Salesforce platform, including its AI capabilities. The manager will influence customer health, retention, and expansion outcomes through high-quality engagements and operational excellence. | — | 5 |
| Deal Desk Senior Manager Salesforce is seeking a Senior Manager, Deal Desk for their Japan, Korea, and Taiwan (JPKT) sales verticals. This role will act as a principal deal advisor and commercial strategist, mitigating risks and uncovering growth opportunities in complex enterprise transactions. The candidate will leverage data-driven insights, model innovative AI usage, mentor team members, and engage senior leadership. A key responsibility is driving the adoption and integration of AI-powered tools for deal analysis, pricing optimization, and workflows, while also identifying and addressing barriers to AI adoption. | — | 5 |
| Deal Desk Manager Salesforce is seeking a Deal Desk Manager to provide deal structuring and pricing support for their sales verticals in Japan, Korea, and Taiwan. The role involves mitigating risks, identifying improvement opportunities, and scaling deal processes using data-driven insights and AI-powered tools. The manager will partner with sales leadership, review complex deals, guide sales on deal structures, and collaborate with cross-functional teams. While the role leverages AI tools for deal analysis and optimization, it does not involve building or researching AI models. | — | 5 |
| Senior Manager, Product Strategy Salesforce is seeking a Senior Manager of Product Strategy to define and execute product strategies, analyze product performance, support M&A, and conduct market intelligence. This role will focus on driving growth for the Salesforce portfolio, leveraging AI and agentic technologies within the AI CRM. | — | 5 |
| Customer Success Manager - Core (Sales & Service) Clouds Salesforce is seeking a Customer Success Manager to help high-value customers achieve ROI with their AI CRM platform. The role involves acting as a trusted advisor, managing customer relationships, driving adoption of features, and addressing technical and business concerns. A key aspect is leveraging AI tools for tasks like meeting summaries, data collection, and sentiment analysis, and staying updated on AI capabilities. | — | 5 |
| Experience Designer - UI/UX Salesforce is seeking an Experience Designer to create intuitive demo experiences and tooling for Solutions Engineers and Sales teams. The role involves working across the full design process, from discovery to delivery, to translate complex product capabilities into clear and compelling demo experiences. The designer will collaborate with Product, Engineering, and stakeholders to improve the clarity, consistency, and effectiveness of the demo ecosystem in an AI-enabled environment. | — | 5 |
| Software Engineer II, Search & Data Infrastructure -Slack Salesforce is seeking an experienced Software Engineer to join their Slack Core Infrastructure team, focusing on search and data infrastructure. The role involves designing, developing, and maintaining scalable information retrieval systems that power Slack Search and generative AI initiatives. Responsibilities include building offline indexing pipelines, ensuring high availability of distributed search systems, deploying and optimizing Solr clusters, and integrating AI agents into workflows. The role emphasizes using AI tools in the development process and contributing to system context for AI reliability. | Serve | 5 |
| Programs/Strategy Analyst Salesforce is seeking a Programs/Strategy Analyst to join their Business Operations team in Continental EMEA. This role will support SalesDev and ECS teams, focusing on program planning, coordination, and execution based on performance trend analysis. The analyst will partner with sales leadership, make recommendations based on trends, own productivity improvement plans, and brief executives on cross-functional initiatives. A key aspect of the role involves identifying and promoting the best use of AI within sales teams and sharing best practices. | — | 5 |
| Senior Project Manager Salesforce is seeking a Senior Project Manager to lead complex, multi-cloud enterprise Salesforce implementations using Agile methodologies and AI-enabled delivery practices. The role involves orchestrating end-to-end delivery, managing program-level financials, strategic governance, and C-suite stakeholder alignment. Key responsibilities include championing AI adoption for productivity, evaluating AI performance with customers, managing enterprise delivery lifecycles, scaling Agile practices, strategic planning, and C-suite communication. Requires 15+ years of IT consulting experience, 8+ years leading Salesforce implementations, proficiency with AI-augmented tools, and strong project management certifications. | — | 5 |
| Senior Success Guide Salesforce is seeking a Senior Success Guide to help strategic customers drive value and improve adoption of Salesforce's AI CRM platform. The role involves providing technical expertise, product knowledge, and industry insights to customers, partnering with internal teams to ensure customer success. The role emphasizes customer engagement, thought leadership, and leveraging AI and automation to deliver recommendations. | — | 5 |
| Customer Success Manager - Marketing Cloud Salesforce is seeking a Customer Success Manager for their Marketing Cloud. This role focuses on ensuring high-value customers achieve significant ROI with the platform by acting as a trusted advisor and managing customer relationships. The CSM will be responsible for identifying and addressing technical and business concerns, aligning them with customer priorities. Key responsibilities include serving as the primary point of customer accountability, developing strong stakeholder relationships, and managing technical health, adoption, and risk. A key aspect of the role involves AI Literacy, using AI agents for tasks like meeting summaries and data collection, basic prompt engineering, and monitoring AI-driven sentiment analysis. The role also requires collaborating with Sales, Engineering, and Product Management. | — | 5 |
| Senior Instructor Salesforce is seeking a Senior Instructor to deliver training on their AI CRM platform, focusing on Data Cloud and Agentforce. The role involves educating customers on Salesforce technologies, sharing best practices, and driving adoption to unlock business value. The instructor will act as a trusted advisor, partner with internal teams, and represent Salesforce at events, while maintaining high customer satisfaction. | — | 5 |
| Customer Success Manager Salesforce is seeking a Customer Success Manager to ensure high-value customers achieve significant return on investment with their AI CRM platform. The role involves acting as a trusted advisor, identifying and addressing technical and business concerns, and aligning them with customer priorities. Key responsibilities include customer accountability, strategic advisory, stakeholder management, and monitoring technical health and adoption. The role requires AI literacy, basic prompt engineering skills, and the ability to use AI-driven tools for customer engagement monitoring. | — | 5 |
| Product Manager Senior Specialist Product Manager Senior Specialist at Salesforce, focusing on AI-driven enterprise SaaS products. The role involves developing product vision, strategy, and roadmaps, collaborating with engineering and stakeholders to build and launch features, and engaging with customers. Requires an AI-first mindset and experience with enterprise SaaS architecture. | — | 5 |
| Senior Success Guide (Informatica) Salesforce is seeking a Senior Success Guide to drive customer success for Informatica strategic customers by providing technical expertise in integration and automation. The role involves managing customer relationships, developing success plans, guiding onboarding, identifying risks, and collaborating with internal teams to maximize customer value. The role also involves advocating for customers internally and using AI tools to accelerate time to value. | — | 5 |
| Sr PM/Director of Product Management, Design Systems Product leader to own and evolve Salesforce's Design System (SLDS) into an intelligent interface layer supporting agentic enterprise experiences. Focus on enabling humans and AI agents to co-create, bridging the gap for existing customers transitioning to AI-assisted interfaces, and developing metadata schemas for LLM interaction with UI components. | — | 5 |
| Or Senior Manager, Slack Self Serve Strategy & Operations Salesforce is seeking a Senior Manager for Slack Self Serve Strategy & Operations. This role will be the analytical and strategic lead for Slack's Self Serve business, focusing on driving business rhythm, shaping go-to-market strategy, and ensuring performance against plans. Responsibilities include managing forecasts, developing financial models, aligning product and GTM strategies for AI initiatives like Slackbot AI, and overseeing data infrastructure for key business metrics. The role requires strong analytical, strategic, and cross-functional partnership skills to support Slack's growth and AI product adoption. | Ship | 5 |
| Business Strategy Director Salesforce is seeking a Business & Experience Strategist for their pre-sales Business Strategy team. This role partners with the broader Salesforce team to drive clear value with strategic customers, bridging the gap between "what should we build" and "why it matters." The strategist will define the next generation of engagement by driving Agentic Experience (AX) strategy, acting as the architect of the "why" and ensuring the future vision of autonomous agents and headless ecosystems is executed with integrity and purpose. Success is measured by aligning executive stakeholders, defining metrics, and translating complex technical capabilities into clear business outcomes. | — | 5 |
| Senior Manager, Slack Success Architect Salesforce is seeking a Senior Manager to lead Slack's global Success Architect team. This role focuses on guiding enterprise customers in deploying, integrating, and scaling Slack, including its AI capabilities, as mission-critical infrastructure. The manager will develop strategy, build and develop a high-performing technical team, and ensure customer success through expert-led engagements. | — | 5 |
| UX Designer Salesforce is seeking a UX Designer for their Digital Employee Experience (DEX) team. The role focuses on designing human-centered workplace experiences on the Salesforce platform, acting as 'Customer Zero' to solve internal business challenges. The designer will be an 'Accountable Builder' working in rapid cycles, using AI tools for implementation and front-end details, and focusing on demo-driven delivery and user-centric iteration. The role requires a strong builder mentality, experience or willingness to use AI coding tools daily, and deep understanding of user-centered design. | — | 5 |
| Senior Success Architect - Service Cloud Salesforce is seeking a Senior Success Architect for their Service Cloud team. This role involves partnering with strategic customers to assess their Service Cloud implementations, provide expert recommendations on technical architecture, solution design, and feature adoption. The architect will act as a trusted SME, offering guidance on technology strategy and best practices, identifying capability gaps, and designing solutions to drive customer success and long-term adoption. The role requires strong collaboration with internal and external partners, and the ability to simplify complex technical concepts for diverse audiences. | — | 5 |
| LMTS, Salesforce Salesforce is seeking a Lead Member of Technical Staff (LMTS) to drive end-to-end engineering ownership for complex, business-critical initiatives within the DET Sales Engineering team. This role involves shaping architecture, influencing engineering standards, mentoring teams, and driving the adoption of modern AI-assisted development practices and agentic workflows. The focus is on building scalable, high-performance Salesforce applications and intelligent agents that power the company's sales and post-sales business processes, leveraging technologies like Agentforce and Data Cloud. | Agent | 5 |
| Services Sales Solutions Senior Manager/ Director - Public Sector Salesforce is seeking a Services Sales Solutions Lead for their Public Sector team. This role focuses on enabling public sector customers to transform into Agentic AI Enterprises by partnering with executive stakeholders to design strategic roadmaps and business cases that leverage AI. The role involves driving the pre-sales motion, providing deal support, orchestrating internal subject matter experts, and ensuring solutions are set up for delivery success. The impact is measured by pipeline creation, influencing bookings, and scaling AI-first transformation. | — | 5 |
| Director, Strategic Portfolio Management (Tooling) Salesforce is seeking a Director, Strategic Portfolio Management (Tooling) to own and evolve the tooling ecosystem for Digital Enterprise Technology (DET). This role involves defining and driving a strategy to modernize DET's tooling, ensuring scalability and integration. The Director will introduce agents and LLM-driven workflows to improve efficiency and data quality, and partner with various teams to align tooling with evolving needs. Key responsibilities include enabling portfolio governance, defining a multi-year tooling roadmap, designing scalable systems, and driving organizational adoption of tooling and standardized practices. | — | 5 |
| DevOps Engineering AMTS This is an early-career DevOps engineering role focused on building and managing large-scale infrastructure, particularly compute capacity and Kubernetes deployments, within public cloud environments like AWS. The role involves automating processes, maintaining documentation, and collaborating with infrastructure teams. While the company emphasizes AI and the role mentions using AI tools for development, the core responsibilities are in DevOps and infrastructure engineering, not directly building or shipping AI models or agents. | — | 5 |
| Technical Program Manager, Enterprise Technology This role is for a Technical Program Manager at Salesforce, focusing on delivering world-class technology within the Customer Success, Professional Services, and Global Public Sector portfolios. The TPM will lead end-to-end programs, drive delivery using Agile methodologies, facilitate executive Steering Committees, and manage cross-functional dependencies. A key aspect of the role involves championing AI productivity and automation tools to improve delivery metrics and optimize workflows, and a foundation in TPM practice paired with curiosity or hands-on experience using AI tools is required. | — | 5 |
| Big Data Platform & Distributed Systems (Mid/Senior/Lead/Principal) This role focuses on building and owning large-scale data pipelines, observability systems, and the compute infrastructure for Spark workloads. It involves optimizing data platforms, improving monitoring, ensuring data quality, and building scalable AI infrastructure, including exploring efficient ways to run smaller language models. The role also emphasizes using AI as a core part of the development workflow and evaluating AI-generated code. | — | 5 |
| Senior Corporate Counsel Salesforce is seeking a Senior Corporate Counsel to support their South East Asia and India Sales organizations in structuring, negotiating, and closing complex commercial technology transactions, including AI transactions. The role involves leading and mentoring a legal team, providing legal guidance on cloud, SaaS, AI, data, and strategic partner transactions, and ensuring compliance with public sector procurement laws. The candidate will also identify and implement process improvements, potentially leveraging AI and technology-enabled solutions. | — | 5 |
| Senior Instructor, Customer Success Salesforce is seeking a Senior Instructor for their Customer Success team to deliver training on Salesforce technologies, focusing on Data Cloud and Agentforce. The role involves translating complex technical concepts into understandable learning experiences, serving as a trusted advisor to customers, and accelerating adoption of Salesforce products. The ideal candidate has strong public speaking, technical aptitude, and experience in customer-facing or educational roles. | — | 5 |
| Success Architect- SFMC Salesforce is seeking a Success Architect for their Marketing Cloud product portfolio. This role involves being a Subject Matter Expert (SME) and providing technical architecture, product technical expertise, and advisory engagements to large enterprise customers to maximize their success and adoption of Marketing Cloud. The role requires deep understanding of enterprise software solutions, data modeling, integration architectures, and marketing technology. While the company emphasizes AI and agents, this specific role focuses on customer success and solution architecture within the Marketing Cloud, not direct AI/ML model development. | — | 5 |
| Customer Success Manager - Tableau This role is for a Customer Success Manager at Salesforce, focused on the Enterprise Life Sciences segment. The primary responsibility is to ensure high-value customers achieve a significant return on investment with Salesforce's platform, acting as a trusted advisor and managing customer relationships. The role involves understanding customer business models, identifying technical and business concerns, and aligning them with customer priorities. A key aspect is leveraging AI literacy and prompt engineering skills to automate tasks like meeting summaries and data retrieval, and using AI for customer engagement monitoring. The role requires experience with Tableau and a strong understanding of customer success principles in a SaaS environment. | — | 5 |
| Policy Intern, Ethical and Humane Use Policy Salesforce is seeking a Policy Intern for their Ethical and Humane Use Policy team. The intern will conduct research and analysis on ethical use, human rights, and AI governance topics relevant to Salesforce's products and customers, review internal policies, and analyze case studies to assess policy effectiveness. This role focuses on the policy and governance aspects of AI, not the direct development or deployment of AI models. | — | 5 |
| Lead Analytics Engineer Salesforce is seeking a Lead Analytics Engineer to champion the development of golden data assets and self-serve data capabilities for Customer Success teams. This role involves partnering with various IT and Analytics teams, owning target setting and success metrics, and establishing product development practices. The ideal candidate will have strong SQL, statistical literacy, and experience translating AI research into engineering solutions, with a focus on augmented analytics and prompt engineering for data. | Data | 5 |
| Senior Technical Architect - Public.Sector Salesforce is seeking a Senior Technical Architect for their Public Sector division. This role focuses on delivering strategic engagements to enterprise customers, leveraging the Salesforce AI CRM platform. The architect will act as a strategic advisor, guiding customers on technical architecture, enterprise integration, and business solution implementation to maximize the value of Salesforce. Responsibilities include solution visioning, system architecture, guidance during implementation, and potentially leading diverse teams. The role emphasizes customer success and digital innovation within the agentic era. | — | 5 |
| Lead, Workforce Intelligence Salesforce is seeking a Lead in Workforce Intelligence focused on Insight Strategy & Design. This role will drive the end-to-end lifecycle of workforce analytics, focusing on HR domains. Leveraging deep technical expertise and a consulting mindset, you will translate complex workforce patterns into clear, actionable signals for senior leaders. This high-impact opportunity will support the evolution of critical data products and play a key role in how Salesforce unlocks the agentic enterprise. | Agent | 5 |
| Sr. Mgr, Corporate Development Operations Salesforce is seeking a Senior Manager of Corporate Development Operations to leverage AI tools for streamlining M&A operations, automation, and analytics. This role involves supporting strategic acquisitions and investments, analyzing M&A pipelines, and preparing materials for executive leadership and the Board of Directors. The ideal candidate will have experience in management consulting, data science, strategic finance, or M&A, with a strong analytical ability and experience using AI for process improvement. | — | 5 |
| Director, Product Management - Record to Report Director of Product Management to own the product vision and execution for Record to Report (R2R), Settlements, Treasury, and Cash Management ecosystem. This role involves leading modernization initiatives across data architecture, integrations, automation frameworks, and AI/Agentforce enablement to streamline global finance operations. The candidate will build and develop a global team, partner with stakeholders, drive agile execution, and define product strategy incorporating AI/ML frameworks and scalable agent-based architecture. | Agent | 5 |
| Success Guide - Sales Cloud Salesforce is seeking a Success Guide for their Sales Cloud product, focusing on helping customers maximize value and adoption. The role involves providing expert guidance, technical advice, and coaching sessions, leveraging AI tools to offer timely recommendations. Success Guides partner with internal teams to ensure customer success and achieve business outcomes. This role requires strong Sales Cloud expertise, consultative skills, and the ability to learn new technologies. | — | 5 |
| Slack Proactive Monitoring Engineer Salesforce is seeking a Slack Proactive Monitoring Engineer to ensure the health and performance of Slack's enterprise deployments. This role involves continuous monitoring of metrics, detecting anomalies, triaging issues, and coordinating proactive customer outreach and remediation efforts. The engineer will also partner with customer success teams for technical reviews and perform root cause analysis. | — | 5 |
| Business Strategy Services Director, ACC This role is a Business Strategy Services Director within Salesforce's Professional Services, focusing on delivering complex, large-scale transformation engagements. The role involves strategic backlog advisory, transformation activation, value de-risking, business process reengineering, and operational excellence. It also includes vision to value advisory, executive advisory, and identifying opportunities for services expansion and license growth through innovation and reuse of strategic assets. While not a go-to-market role, it leverages delivery insights for account growth. The company emphasizes AI and agentic era transformation. | — | 5 |
| Sr. Director of Product - AI This role is a Sr. Director of Product focused on AI within Salesforce's AI CRM platform. The primary responsibility is to act as a portfolio-level orchestrator, ensuring coherence across a range of AI-powered products and platform capabilities. This involves identifying misalignments, facilitating cross-functional reviews, coordinating across product teams, and advising on portfolio-level implications. The role also touches on pricing coherence and M&A due diligence for AI-related acquisitions. While not directly building AI models, the role is deeply involved in the strategic direction and integration of AI products into the Salesforce ecosystem, aiming to ship AI-driven customer success solutions. | Ship | 5 |
| Software Engineer (Backend) - MTS Salesforce is seeking a Backend Software Engineer for their Informatica IDMC team, focusing on Agentic data integration and Data Foundation architecture. The role involves end-to-end ownership of features, developing high-performance backend services, building data pipelines and APIs, and ensuring operational excellence within a cloud-native microservices environment. While the role is primarily backend engineering, it touches upon AI/LLM concepts and involves working with large-scale data integration platforms. | — | 5 |