No active AI roles currently tracked. Primary focus: Agent · Engineering. Salary range $124k–$241k (avg $180k).
In the past 30 days, ServiceNow has posted 0 new AI-related roles. That is a -100% change versus the prior 30 days (30 → 0).
| Title | Stage | AI score |
|---|---|---|
| Principal Inbound Product Manager, Agentic Platform - MoveWorks Product Manager for ServiceNow's Agentic AI Platform (Moveworks Business Unit), focusing on Agent Studio. This role involves driving product development from concept to launch, defining core technologies, developer interfaces, and end-user experiences for AI agents. The PM will partner with ML and platform engineers, understand AI research, and shape the developer ecosystem. The role requires strong technical depth, data-driven decision-making, and excellent written communication. | Agent | 8 |
| Staff Inbound Product Manager - CRM Contact Center Omni-Channel - Workforce Engagement Management(WEM) Product Manager for ServiceNow's Workforce Engagement Management (WEM) within CRM Contact Center Omni-Channel. This role focuses on defining and delivering AI-driven forecasting, scheduling, real-time monitoring, coaching, and performance management capabilities. It requires strong product judgment in applying AI, ensuring transparency, explainability, and human-in-the-loop controls, while also engaging with enterprise customers to drive adoption and business outcomes. |
| AgentData |
| 7 |
| Staff Inbound Product Manager - CRM Contact Center Omni-Channel - Workforce Engagement Management Product Manager for ServiceNow's Workforce Engagement Management (WEM) in CRM contact centers, focusing on AI-driven forecasting, scheduling, real-time monitoring, coaching, and performance management. The role involves defining product strategy, partnering with engineering and AI teams, and ensuring AI solutions are transparent, explainable, and have human-in-the-loop controls. | Agent | 7 |
| Advisory Presales Solution Consultant - Platform, Data & AI This role is a Senior Advisory Solution Consultant focused on ServiceNow's Platform, Data & AI offerings. The primary responsibility is to act as a technical and solution expert, partnering with sales to drive business outcomes for enterprise customers by architecting, positioning, and delivering advanced AI and Data solutions. This involves understanding customer challenges, co-creating solution visions, designing solution experiences, serving as a subject matter expert throughout the sales process, and translating complex AI capabilities into executive-ready narratives. The role requires hands-on experience with GenAI, LLMs, RAG pipelines, and Vector Databases, and a strong understanding of data fabric architectures to support an AI-first strategy, with a focus on data-driven Agentic AI business solutions. | Agent | 7 |
| Sr Enterprise Account Executive This role is for a Sr. Enterprise Account Executive at ServiceNow, a company that provides AI-enhanced technology to over 8,100 customers. The primary focus is on generating new business sales revenue through SaaS licenses by developing C-suite relationships, account planning, and advising customers on how ServiceNow can support their IT roadmap. While the role involves leveraging AI tools and understanding AI's impact, it is not a hands-on AI/ML development or research position. | — | 5 |
| Sr Commercial Account Executive This role is for a Sr. Commercial Account Executive at ServiceNow, focusing on selling software licenses for their AI platform to mid-market clients in Florida. The role involves developing sales strategies, identifying and qualifying prospects, conducting product demonstrations, and managing existing accounts to drive new business revenue. While the company heavily emphasizes its AI capabilities and requires candidates to have experience integrating AI into work processes, the core function of this role is sales, not direct AI/ML development or research. | — | 5 |
| Staff Product Manager - veza Staff Product Manager to lead product vision and strategy for Veza's integrations with enterprise software ecosystems, focusing on identity security, non-human identities, and AI agent visibility and management. This role involves defining integration strategy, owning the roadmap for APIs and connectors, and collaborating with engineering, design, and GTM teams to scale integrations. | Agent | 5 |
| Senior Solution Sales Executive, Platform, Data & AI - Public Sector Germany This role is a Senior Solution Sales Executive for ServiceNow's Platform, Data & AI offerings, specifically targeting the Public Sector in Germany. The primary focus is on driving sales by developing and positioning AI-enhanced solutions that deliver business outcomes for customers. The role involves engaging with C-suite executives, collaborating with internal teams, and acting as a trusted advisor on data and AI strategies. | — | 5 |
| Monetization Strategy Director This role is a Director of Monetization Strategy for ServiceNow, focusing on how the company prices and commercializes its AI-enhanced products. The position involves driving strategic initiatives, bridging product pricing and deal desk teams, and ensuring monetization strategies align with the corporate roadmap. It requires influencing senior executives and understanding how AI can be integrated into business processes and decision-making. The role is strategic rather than operational or analytical, aiming to shape the company's growth through effective monetization. | — | 5 |
| Sr Solution Consultant / German speaking This role is for a Sr. Solution Consultant supporting sales for ServiceNow's Employee Experience, Customer Workflow, and ITX solutions. The consultant will act as a technical and domain expert, leading discovery workshops, giving product demonstrations, and providing feedback to product management. While the role involves integrating AI into work processes, it is not a core AI/ML development role. | — | 5 |
| Senior Platform Architect This role is for a Senior Platform Architect at ServiceNow, focusing on advising customers on technical foundations and designing solutions using the ServiceNow platform. While the company leverages AI-enhanced technology and the role requires experience in integrating AI into work processes, the core responsibilities are platform architecture, technical governance, and solution design, rather than direct AI/ML model development or research. The role is customer-facing and consultative, aiming to ensure successful implementation and long-term success of ServiceNow solutions for clients. | — | 5 |
| Sr Advisory AI Foundry Engineer This role is a Sr. Advisory AI Foundry Engineer within ServiceNow's Solution Consulting team, focusing on supporting sales cycles for AI-related products. The role involves technical consulting, solution positioning, and guiding strategic programs to align ServiceNow's AI solutions with customer needs. While the company is AI-focused and the role involves understanding AI integration, the core responsibilities are in sales support and technical consulting rather than direct AI/ML model development or research. | — | 5 |
| Customer Success Executive Customer Success Executive responsible for strategic leadership and post-sales activities for enterprise clients, driving long-term value by accelerating customer success, ensuring renewals, and maximizing the impact of ServiceNow's AI-enhanced platform. The role involves partnering with C-level executives, guiding business transformation, and collaborating with internal teams and partners. | — | 5 |
| Customer Success Executive - German Speaking Customer Success Executive responsible for driving post-sales activities and customer transformation within enterprise accounts, focusing on accelerating customer success, ensuring renewals, and maximizing the impact of ServiceNow's AI-enhanced platform. Requires strong strategic advisory, C-level engagement, and experience with SaaS transformation. | — | 5 |
| Executive Administrative Assistant Executive Administrative Assistant to support multiple executives in the MarCom organization at ServiceNow, a global market leader in AI-enhanced technology. The role involves managing complex calendars, coordinating meetings and travel, handling financial administration, and providing strategic project and onboarding support. The ideal candidate will have experience leveraging AI tools to work smarter and be proactive in anticipating needs. | — | 5 |
| Executive Administrative Assistant Executive Administrative Assistant to support multiple executives in the MarCom organization at ServiceNow, a global market leader in AI-enhanced technology. The role involves managing complex calendars, coordinating meetings and travel, handling financial administration, and providing strategic project and onboarding support. A key aspect is actively leveraging AI tools to enhance work processes and efficiency. | — | 5 |
| Program Director Program Director to lead large-scale, complex programs, focusing on strategic oversight, governance, and stakeholder engagement for AI-enhanced technology delivery. The role involves championing AI-driven methodologies and enabling customers to adopt AI and automation solutions. | — | 5 |
| CRM Architect ServiceNow is seeking a CRM Architect to support enterprise customers in defining business value and designing end-to-end solution architectures using ServiceNow Industry Solutions. The role involves consulting with senior stakeholders, designing solutions focused on service management, customer service, and automation, driving process improvement, and collaborating across teams. The ideal candidate will have experience in CRM transformation, implementation services, and a consultative mindset, with a plus for ServiceNow knowledge. Experience in leveraging or critically thinking about integrating AI into work processes is also mentioned. | — | 5 |
| Solution Consultant Commercial Growth This role is a Solution Consultant for ServiceNow, focusing on commercial growth. The primary responsibilities involve assisting sales teams, demonstrating the product, scoping and delivering Proof of Concept/Value engagements, and acting as a subject matter expert. While the role requires understanding how to integrate AI into work processes and leveraging AI-powered tools, its core function is sales support and product demonstration, not direct AI/ML model development or deployment. | — | 5 |
| Senior Enterprise Account Executive, Public Sector Senior Enterprise Account Executive for ServiceNow, focusing on selling SaaS licenses to public sector clients. The role involves account planning, territory management, and developing C-suite relationships. While the company heavily utilizes AI, this role is sales-focused and does not involve building AI models or systems. | — | 5 |
| Senior Customer Success Manager This role is for a Senior Customer Success Manager at ServiceNow, focusing on guiding customers post-sale to maximize their ServiceNow investment. The role involves building strategic relationships, driving adoption, ensuring business outcomes, and providing personalized guidance. A key aspect is leveraging or critically thinking about how to integrate AI into customer work processes, decision-making, or problem-solving. | — | 5 |
| Senior Field Marketing Manager, ANZ This role is for a Senior Field Marketing Manager at ServiceNow, a company that uses AI-enhanced technology. The manager will drive revenue growth and customer success by developing and executing campaign strategies across the customer lifecycle. Responsibilities include analyzing target accounts, leading field marketing programs, developing data-informed strategies, influencing stakeholders, and leveraging AI to drive new business and adoption. The role requires experience in B2B enterprise technology marketing, understanding of AI tools like Claude and CoPilot, and experience in the Australian and New Zealand public sector markets. | — | 5 |
| Customer Success Executive Customer Success Executive role at ServiceNow, focusing on driving post-sales success and digital transformation for enterprise clients using AI-enhanced technology. The role involves strategic advisory, C-level engagement, risk mitigation, and ensuring customer value realization. | — | 5 |
| Senior Principal Solution Architect, Platform Expert Services This role is for a Senior Principal Solution Architect at ServiceNow, focusing on their AI-enhanced platform. The architect will consult with customers on implementing ServiceNow Workflow Solutions, providing guidance on best practices, and driving adoption to achieve business outcomes. Responsibilities include supporting pre-sales activities, designing solutions, advocating for customer needs, and enabling the delivery team. While the role involves understanding and discussing AI models (Generative AI, Deep Learning, LLMs) and specific ServiceNow AI features (Predictive/Task Intelligence, AI Search, Virtual Agent), the primary focus is on the platform's application and customer implementation rather than direct AI model development or research. | — | 5 |
| Senior Customer Success Manager This role is for a Senior Customer Success Manager at ServiceNow, focusing on enterprise accounts. The primary responsibility is to guide customers through platform knowledge, build relationships, and ensure customer outcomes by orchestrating internal resources. While the company uses AI-enhanced technology and the role involves integrating AI into workflows, the core function is customer success management, not direct AI/ML development or research. | — | 5 |
| Staff Support Account Mgr This role is for a Staff Support Account Manager at ServiceNow, focusing on delivering world-class customer satisfaction for strategic customers using ServiceNow's AI-enhanced platform. The SAM will act as a central point of contact for support, drive cross-functional teams to resolve issues, present to C-level stakeholders, use management tools to identify potential service degradations, understand customer needs to deliver business value, manage customer communications and reviews, facilitate upgrades and security requirements, manage SLAs, drive continual improvement through trend analysis, and act as an escalation point for critical issues. The role requires experience in leveraging or critically thinking about integrating AI into work processes, strong communication skills, technical support experience, understanding of ITSM and ITIL, and cloud software knowledge. | — | 5 |
| Director, Platform Architect Mgmt This role is for a Director, Platform Architect Management at ServiceNow, focusing on shaping architectural vision and driving AI-enabled transformation for enterprise customers. The role involves leading teams of Platform Architects, building executive relationships, and partnering across departments to drive adoption and value realization. Key responsibilities include talent development, industry alignment, project staffing, and establishing enterprise-scale architecture strategies, including AI/GenAI patterns and data governance. | — | 5 |
| Senior Solution Sales Executive - Platform, Data & AI Senior Solution Sales Executive for ServiceNow's AI Platform, focusing on driving sales strategy, building AI-ready visions with C-suite executives, and collaborating with teams to deliver AI/ML solutions that unlock enterprise value. The role requires deep understanding of data platforms, AI/ML, and analytics strategies, with a focus on consultative selling and achieving sales quotas. | — | 5 |
| Customer Success Manager - Moveworks Customer Success Manager for an AI Assistant product, focusing on driving adoption, value realization, and customer satisfaction within enterprise clients. This role acts as a trusted advisor, translating business needs into solutions and influencing product roadmap. | — | 5 |
| Sr Commercial Account Executive - Financial Services This role is for a Sr. Commercial Account Executive focused on Financial Services within ServiceNow. The primary responsibility is to drive new business sales revenue for software licenses by developing and executing sales strategies, identifying and qualifying prospects, and managing client relationships. While the role requires an understanding of how to integrate AI into work processes, it is not a hands-on AI development or research position. The company utilizes AI-enhanced technology in its platform, indicating a mature AI domain. | — | 5 |
| Senior Platform Architect This role is for a Senior Platform Architect at ServiceNow, focusing on helping customers establish a technical foundation and design solutions using the ServiceNow Platform. The role involves advising customers on best practices for instance strategy, technical governance, data, integrations, and platform health. It's a consultative position guiding customers, partners, and internal teams to deliver successful solutions and translate business goals into a customer roadmap. The role also supports sales efforts and contributes to platform expertise. While the role mentions leveraging or critically thinking about integrating AI into work processes, it is primarily a platform architecture and customer success role, not a core AI/ML development or research position. | — | 5 |
| Sr Advisory Solution Consultant This role is for a Sr. Advisory Solution Consultant at ServiceNow, focusing on supporting sales for Employee Experience, Customer Workflow, and ITX solutions. The consultant will lead solution design, build proof-of-concept environments, and position ServiceNow's AI-enhanced platform, including capabilities like App Engine, Build Agent, AI Control Tower, and Now Assist, to high-tech, media, and GCC accounts. The role requires strong AI/ML literacy, understanding of enterprise SaaS, cloud-native concepts, and product engineering operations, with an emphasis on AI platform governance and responsible AI deployment. | Ship | 5 |
| Solution Consultant Commercial Growth This role is a Solution Consultant for ServiceNow, focusing on commercial growth. The primary responsibilities involve assisting sales teams, demonstrating the product, scoping Proof of Concepts, and acting as a subject matter expert. While the role requires understanding how to integrate AI into work processes and leveraging AI-powered tools, the core function is sales support and product demonstration, not direct AI/ML model development or deployment. | — | 5 |
| Customer Success Executive - Energy , Media and Telco Customer Success Executive role focused on driving post-sales success and digital transformation for enterprise clients in the Energy, Media, and Telco sectors, leveraging AI-enhanced technology and strategic advisory. | — | 5 |
| Program Manager This Program Manager role at ServiceNow focuses on leading complex implementations of their AI-enhanced enterprise platform. The role involves orchestrating workflows, automating operations, and accelerating business outcomes for customers by leveraging AI-native tools and platform capabilities. The Program Manager will drive governance, execution quality, and adoption across customer, partner, and internal teams, ensuring successful delivery and long-term customer success in a scaled enterprise environment. | — | 5 |
| Senior Platform Architect This role is for a Senior Platform Architect at ServiceNow, focusing on helping customers establish a technical foundation and design solutions on the ServiceNow Platform. The role involves advising customers, partners, and internal teams on architecture, technical governance, and instance health, with a focus on integrating AI into customer work processes and decision-making. While the company uses AI-enhanced technology and the role requires thinking about AI integration, the core function is platform architecture and customer success, not direct AI/ML model development. | — | 5 |
| Senior Platform Architect This role is for a Senior Platform Architect at ServiceNow, focusing on advising customers on establishing a technical foundation and designing solutions within the ServiceNow Platform. The role involves guiding customers and partners on instance strategy, technical governance, core data, integrations, and platform health. While the role requires experience in integrating AI into work processes, it is primarily a consultative and architectural advisory position focused on the ServiceNow platform itself, not on building or shipping AI models or agents. | — | 5 |
| Sr Advisory Solution Consultant- SI & Tech- Moveworks This role is for a Sr. Advisory Solution Consultant at Moveworks (acquired by ServiceNow), focusing on their Agentic AI Assistant platform. The role involves supporting sales cycles by acting as a technical and domain expert, leading discovery workshops, demonstrating the product, and providing feedback to product management. The ideal candidate has experience integrating AI into work processes and strong pre-sales solution consulting experience, preferably with the ServiceNow platform. | — | 5 |
| Senior Manager, Sales- Moveworks This role is for a Senior Manager of Sales at Moveworks, an Agentic AI Assistant platform recently acquired by ServiceNow. The role focuses on driving new business sales growth within a defined territory by managing a team of Sales Executives, building sales strategy, and coaching team members. While the company and its product are heavily AI-focused, this specific role is in sales management and does not involve direct AI/ML development or research. | — | 5 |
| Enterprise Account Executive, Smart Manufacturing & Automation, South Germany Enterprise Account Executive for Smart Manufacturing & Automation in South Germany, focusing on selling ServiceNow's AI-enhanced SaaS platform to C-suite executives. The role involves account planning, territory management, and identifying opportunities to leverage AI within customer operations. | — | 5 |
| Senior CRM Account Executive, Central Government This role is for a Senior CRM Account Executive at ServiceNow, focusing on the Central Government vertical. The primary responsibility is to drive market success and new business pipeline for ServiceNow's CRM Workflows products by managing executive relationships, developing sales strategies, and collaborating with internal teams to deliver solutions. While the role involves understanding and leveraging AI in work processes, it is fundamentally a sales position, not an AI development or research role. | — | 5 |
| Director, Product Marketing, Developer Platform ServiceNow is seeking a Director of Product Marketing for their Developer Platform. This role will own the positioning, narrative, and go-to-market strategy for the developer platform, shaping how developers and the market perceive it. The candidate will define the developer platform narrative across all surfaces, including product launches and executive keynotes, and drive the go-to-market motion connecting the platform story to developer adoption and activation. The role also involves owning the content strategy for the developer site and understanding how AI search and LLMs impact developer research and adoption. This is a senior individual contributor role with no direct reports. | — | 5 |
| Senior Solution Sales Executive - Moveworks This role is for a Senior Solution Sales Executive at Moveworks, an AI company acquired by ServiceNow. The role focuses on driving market success for ServiceNow's Moveworks AI products, which are built on ServiceNow's Service Management platform. The executive will support territory strategy, account planning, and customer value envisioning, while coaching other sales roles on specialty solution area knowledge. The role requires experience in integrating AI into work processes and understanding business sales processes. | — | 5 |
| Senior Director, Enterprise, Commercial & Canada Platform Architect Leader Senior Director, Platform Architecture Leader for Enterprise, Commercial & Canada at ServiceNow. This role defines platform architecture vision, manages a large team of architects, cultivates C-suite relationships, and drives AI-powered transformation initiatives. The focus is on aligning architectural strategies with business priorities, shaping integrated delivery, and building high-performing teams with industry and technical expertise. Responsibilities include leading strategic industry alignment, building and leading a multi-level organization, shaping platform architecture strategy for customer outcomes, and enabling integrated Impact + Expert Services delivery, with a strong emphasis on AI tooling and continuous learning in AI and automation. | — | 5 |
| Senior Field Marketing Manager, ANZ This role is for a Senior Field Marketing Manager at ServiceNow, a company that uses AI-enhanced technology. The manager will drive revenue growth and customer success by developing and executing campaign strategies across the customer lifecycle, targeting specific accounts and buying groups. The role requires experience in B2B enterprise technology marketing, understanding of SaaS, and knowledge of Australian and New Zealand public sector markets. While the role involves leveraging AI tools and exploring AI's potential impact, it does not involve building or shipping AI models or agents. | — | 5 |
| Sr Enterprise Account Executive - TMT - CA This role is for a Sr. Enterprise Account Executive at ServiceNow, focusing on the TMT sector in California. The primary responsibility is to generate new business sales revenue through SaaS licenses by developing client relationships, account planning, and advising customers on how ServiceNow's AI-enhanced platform can support their IT roadmap. While the role involves understanding and discussing the integration of AI into business processes, it is a sales role and does not involve building or shipping AI models. | — | 5 |
| Executive Assistant Executive Assistant role at ServiceNow supporting MarCom executives. Responsibilities include calendar management, meeting coordination, travel arrangements, financial administration, and strategic project support. Requires experience leveraging AI tools and strong organizational and communication skills. | — | 5 |
| Sr Advisory Solution Consultant, CRM (Korea) This role is for a Sr. Advisory Solution Consultant for CRM in South Korea. The primary focus is on helping large organizations accelerate digital transformation and enhance customer engagement using CRM solutions. The role involves partnering with Sales, Product Management, and Executive Leadership to provide technical expertise and strategic guidance throughout the sales cycle. Key responsibilities include leading discovery workshops, delivering product demonstrations, responding to technical inquiries, and collaborating with Product Management on enhancements. A strong understanding of enterprise priorities, compliance requirements, and regional business dynamics is essential. The role requires CRM expertise, an AI integration mindset, enterprise experience, familiarity with regional compliance frameworks (like PIPA), strong communication, analytical, and problem-solving skills, and the ability to collaborate effectively in cross-functional teams. Experience with AI integration into work processes, decision-making, or problem-solving is a plus. | — | 5 |
| Senior Solution Sales Executive, Security This role is for a Senior Solution Sales Executive at ServiceNow, focusing on Security solutions. The primary responsibility is to drive market success by developing and closing complex enterprise software solutions, supporting customer digital transformation, and collaborating with internal teams. The role involves territory planning, C-suite relationship building, demonstrating market expertise in security domains, and coaching internal sales teams. A key aspect is understanding and selling solutions related to 'Security for AI' and leveraging AI tools to enhance customer engagements. | — | 5 |
| Senior Sales Enablement Manager, Technical - Moveworks This role is for a Senior Sales Enablement Manager at Moveworks (acquired by ServiceNow), focusing on empowering the Presales team (Solution Engineers & Architects) with technical knowledge. The role involves designing and delivering programs for demo excellence, technical workshops, product knowledge, and security posture, with a focus on AI technologies. While the company is heavily AI-focused, the role itself is in sales enablement, not directly building AI models or systems. | — | 5 |