Uber

Group Product Manager for Uber's AV Labs, focusing on defining product strategy and roadmaps for technical domains including machine learning and data/validation platforms to accelerate the autonomous technology ecosystem. This role involves translating business goals into product direction, partnering with cross-functional teams, and influencing executive stakeholders.

This role focuses on building and maintaining the knowledge base for customer-facing AI agents, ensuring they provide accurate and empathetic responses. It involves authoring prompt-aware content, structuring information for AI reasoning, tuning AI performance, and collaborating with product and engineering teams. The role requires a blend of technical writing, UX design, and prompt engineering skills, with a focus on optimizing retrieval accuracy and AI response patterns.

Director of Tech Transformation for Field Operations at Uber, focusing on integrating GenAI and automation into global customer service operations. The role involves co-developing and executing a technology roadmap, driving adoption of AI-powered solutions like agent assist (summarization, translation), redesigning workflows for AI integration, and leading automation initiatives to improve productivity, quality, and cost-efficiency. The goal is to transform FieldOps into a model tech-enabled organization by embedding technology into the operating model and fostering a culture of tech-first problem-solving.

Seeking a Solutions Architect Manager to lead pre-sales engagements and define product roadmaps for Uber AI Solutions, focusing on enterprise AI data journeys in areas like Autonomous Systems, Robotics, and Generative AI. The role involves building a new Solutions Architecture function, mentoring a team, and ensuring margin-positive solutions from data to impact.

Senior Program Manager for Uber AI Solutions, focusing on AI training and evaluations for robotics, computer vision, and related fields. The role involves client engagement, presales support, program delivery management, and driving innovation in AI training services. It requires experience in ML operations, data annotation, AI infrastructure, and client-facing service delivery.

Lead Product Manager for Uber's Seller Tech team, focusing on the end-to-end commercial platform. This role involves owning product strategy, roadmap, and execution for a multi-product domain, managing a team of PMs, and leading the design and integration of AI and agentic capabilities into the product surface. The goal is to translate business goals into product strategy and requirements for platform investments, ensuring scalability and architectural soundness.

Chief of Staff role partnering with a Regional General Manager for Delivery in APAC, focusing on strategy, operations, and team effectiveness. The role involves thought partnership, driving focus, orchestrating leadership team operations, and ensuring priorities translate into action. A key aspect is accelerating AI impact within the organization.

This role is for a Sr Strategy & Planning Associate for Uber Eats Restaurants in ANZ. The role involves shaping and executing strategy, identifying growth opportunities, improving marketplace and P&L performance, and leading strategic projects. It requires strong analytical, strategic thinking, and stakeholder management skills. While the role leverages AI/ML tools, it does not involve building or shipping AI models.

The Localization Program Manager will manage end-to-end localization of Uber products and external clients assets across all supported languages, ensuring on-time and high linguistic quality. This role involves partnering with various cross-functional teams, influencing product requirements, managing localization of different content types, identifying tool and process gaps, and working with vendors. Familiarity with technologies like MT, LLM, and GenAI is required.

This role focuses on improving operational efficiency and delivery quality for Uber Direct, a merchant-focused delivery service. It involves strategic planning, data analysis, cross-functional collaboration, and project management to optimize key business metrics. While the role uses AI tooling and works with data, it does not involve building or shipping AI models.

This role leads operations for a proprietary supply channel within Uber AI Solutions, focusing on scaling programs for internal solutions and external enterprises. The goal is to establish leadership in the AI training space by managing operations, defining go-to-market plans, advising product teams, and ensuring cross-functional alignment for safety and reliability. The role involves tracking metrics and scaling the channel internationally.

This role focuses on optimizing Uber's marketplace at airports globally, using data to diagnose issues, evaluate changes, and improve reliability, conversion, and driver earnings. It involves cross-functional collaboration with operations, product, and engineering teams, and strengthening data foundations for airport performance reporting.

This role focuses on optimizing employee experience with HR services through ServiceNow and AI-enabled self-service. The candidate will define strategy for leveraging ServiceNow, establish global knowledge standards for AI readiness, and drive AI-enabled initiatives like virtual agents and automated triage to enhance digital employee experience. The role also involves platform governance and ensuring compliance.

This role focuses on building and operating the infrastructure for Uber's Digital Sales Center (DSC), standardizing global operations, performance measurement, pipeline design, tooling, and automation. It involves partnering with Product and Engineering to scale AI-driven solutions within CRM workflows to improve seller productivity and reduce cost per acquisition.

This role is for a Regional Operations Manager at Uber, focusing on the Matching and Trip Radar systems in Latin America. The manager will analyze marketplace failures, review and recommend experiments for matching algorithms, lead local launches, build automation frameworks, and collaborate closely with Product and Engineering teams. The role requires strong analytical, technical fluency, and stakeholder management skills, with 5-7 years of experience.

Product Manager for Uber's AI-powered conversational support surfaces, focusing on the developer and user experience of the foundational platform and UX component library for AI assistants. The role involves building infrastructure for cross-functional teams to contribute to a shared UX library, ensuring cohesive and adaptable AI assistants. Responsibilities include roadmap contribution, customer experience advocacy, building platform foundations, driving developer adoption of agentic UX libraries, data-driven impact analysis, and executive communication.

This role is for a Senior Growth Strategy Manager at Uber Direct, focusing on driving long-term commercial relationships with restaurants in the UK. The responsibilities include developing growth plans, managing P&L, optimizing operations and commercials, performing data analysis, and piloting new strategic initiatives. The role requires strong analytical skills, commercial acumen, communication, project management, and stakeholder management abilities. While the role mentions comfort with AI tools, its core function is business growth and strategy, not AI/ML development.

This role leads real-time Autonomous Vehicle (AV) support operations, managing a large team and focusing on scaling operations through tooling, technology, and automation. It involves partnering with tech teams to improve workflows, systems, and decision-making, with a focus on future AI adoption and translating frontline signals into product and operational improvements.

This role focuses on account integrity within Uber's Safety & Identity Operations, involving identity verification, fraud detection, and risk mitigation. The manager will own problem discovery, root cause analysis, and develop solutions to strengthen platform integrity. Key responsibilities include analyzing data, improving policies/processes, partnering cross-functionally, designing detection signals, leveraging AI tools for efficiency, and building reporting. The role requires strong analytical and problem-solving skills, with experience in fraud/risk/identity problems and leveraging AI tools being preferred.

Lead Product Manager for Uber's AV Labs, focusing on building platforms to unlock real-world, long-tail driving data for autonomous vehicles. The role involves owning product strategy, roadmap, and execution for core AV Labs domains including machine learning and data platforms, translating technical goals into product requirements, and partnering closely with engineering and science teams.

Manager for Uber's Financial Operations Analytics team, focusing on leveraging AI and data analysis to drive strategic decisions. The role involves managing a team of analysts, owning the analytics lifecycle, utilizing predictive modeling, and driving automation through AI. Key responsibilities include stakeholder management, project oversight, team leadership, and championing the transition to AI Assistants for financial insights.

Director of Sales for Uber's Annual Plan, focusing on enterprise customers and driving revenue for Uber AI Solutions. This role requires understanding AI Solutions capabilities to demonstrate value, accelerate partnerships, and shape tech/ops direction. It involves building customer relationships, leading sales strategy, and managing a team of sales professionals.

This role serves as a human-in-the-loop quality and safety gate for AI deployments, focusing on manual evaluations of customer and agent interactions with AI-powered support tools. The specialist will assess response accuracy, relevance, and customer experience, identify defects and gaps, and contribute to the continuous improvement of AI programs by providing actionable insights to product and engineering teams. The role requires expertise in policy operations and support policy frameworks, with a focus on ensuring AI outputs align with current policies and support standards.

Lead the data strategy and development for global business reviews, forecasting, and QBRs. Build forecast models and performance frameworks. Apply AI tools and technical automations to eliminate manual friction. Lead high-visibility initiatives. Act as a trusted advisor to Sales, Finance, and Strategy teams.

This role is for a Senior Account Executive focused on selling Uber's AI Solutions, which include services for data collection, labeling, map editing, and AI model validation to enterprise customers. The role involves driving sales revenue, establishing go-to-market strategy, managing the sales lifecycle, and leveraging technical expertise to help customers meet their AI training data needs.

This role focuses on integrating support strategy for driver/fleet acquisition and upgrading support experience quality across North Asian markets for Uber. It involves leveraging GenAI to optimize user, agent, and employee interactions with Uber's digital ecosystem, and potentially building/training GenAI models for daily workflows. The role is product-focused, aiming to improve customer experience and operational efficiency within the consumer domain.

Product Manager for Uber Eats Consumer Fulfillment Quality, focusing on making orders reliable and predictable by preventing defects before they happen. This involves defining product strategy, identifying defect sources, owning consumer experience for prevention moments, partnering with Data Science and Engineering on prediction/detection/intervention systems, designing experiments, and translating insights into requirements. The role requires strong analytical and systems thinking skills, experience shipping products that improve customer experience and reliability, and familiarity with prediction or risk-scoring systems.

This role leads Uber's global effort to standardize customer support technologies and operations, focusing on quality and simplification. It acts as a bridge between CommOps and the Customer Obsession Product team, ensuring global support products and policies are reliable, scalable, and user-centered. The role oversees User Acceptance Testing, Usability, Product Evangelism, Global First Product Operations, and Policy Optimization, all aimed at enabling Uber's transition to tech-first, AI-powered customer support. The Director will define and execute the Global Standards strategy, lead and coach senior managers and program leaders, and partner with Product and CommOps teams.

This role is for a Senior Program Manager focused on building and managing large-scale, high-quality data collection programs for AI/ML initiatives. The role involves end-to-end program ownership, operational execution, quality assurance, stakeholder management, and continuous improvement of data collection processes across various data types and global locations. While the role supports AI/ML development, it is not directly involved in building AI models or core AI research.

This role is for a Sr. Program Manager focused on Gen AI within Uber AI Solutions. The primary responsibility is to lead program delivery and client engagement in the domain of AI training and evaluations, specifically for coding/engineering, agentic AI, and data analytics use cases. The role involves presales support, ongoing program delivery governance, driving innovation, and collaborating with product/engineering teams on tech roadmaps. While the role interacts heavily with AI/ML concepts and products, the core craft is program management and client engagement rather than direct AI/ML model development or research.

This role focuses on optimizing the operational life cycle for critical merchant partners within Uber Eats Japan, aiming to create efficient and scalable onboarding and growth processes. The Head of Merchant Enablement will lead a team, manage complex manual processes, and drive automation using AI tools to streamline operations and improve speed-to-market. The role involves strategic problem-solving, cross-functional collaboration, and change management, with a strong emphasis on operational excellence and automation.

This role focuses on building and scaling solutions for Uber Advertising's 1st-party audience activation and data integrations in the LatAm market. It involves navigating technical ambiguity in audience segmentation and identity, driving data monetization by partnering with sales teams, and ensuring compliance with data privacy policies and legal requirements. The analyst will also measure and optimize audience performance and influence stakeholders across different teams.

Manager for Autonomous Vehicles OEM Programs at Uber, focusing on zero-to-one vehicle programs from initial scoping to commercial launch. This role involves program ownership, strategic planning, cross-functional coordination, and external partner management, requiring technical fluency in safety, vehicle hardware, and fleet management. The role is product-focused within the robotics domain, aiming to integrate AVs into Uber's platform.

This role is a Strategic Programs Lead within Uber's APAC Delivery Community Operations team. The primary focus is on leading high-priority strategic programs, designing and governing operational frameworks, and influencing the technology roadmap. While the role involves working with AI-driven tools and understanding AI adoption, its core function is program and stakeholder management, not direct AI/ML development or research.

This role focuses on ad effectiveness measurement, connecting ad exposure to brand outcomes using statistical methods like attribution modeling and market mix modeling. It involves leading measurement strategy, executing lift studies, managing vendor relationships, and translating data into narratives for stakeholders. The role is product-focused within the consumer domain, with a mature AI maturity signal as it leverages existing measurement frameworks.

Uber Eats is hiring a Sales Representative in Chicago to partner with local restaurants, manage the full sales cycle, and achieve sales quotas. The role involves cold-calling, in-person meetings, contract negotiation, and pipeline management.

Sales Executive for Uber Eats focused on acquiring new restaurant partners, managing the full sales cycle, and achieving monthly quotas. Responsibilities include cold-calling, contract negotiation, and collaborating with internal teams for a seamless onboarding experience.

Uber Eats is seeking a Commercial SMB Lead for Central London to manage an on-the-ground Account Management team responsible for strategically important restaurant partners. The role focuses on accelerating growth, defining partner strategy, and ensuring partner success on the Uber Eats marketplace.

Program Manager for Environmental, Health, and Safety (EHS) focused on multi-partner fleet operations in autonomous mobility and delivery. Requires strong knowledge of US federal, state, and local EHS regulatory requirements and practical application in an operational environment. Responsibilities include establishing and maintaining EHS programs, overseeing fleet partner EHS programs, developing and implementing EHS programs for AV fleet operations, ensuring compliance, conducting audits, and developing EHS training.

Uber Eats Account Representative responsible for selling and signing partnerships with local restaurants, managing the full sales cycle, and achieving sales quotas. Requires strong sales, negotiation, and communication skills, with fluency in Spanish.

This role focuses on managing and improving the customer experience for Uber couriers, involving daily operations, project management, data analysis for insights, and ensuring compliance. A key aspect is driving the 2026 automation roadmap and facilitating technical transitions to optimize the courier experience.

This role is a Greenlight Expert at Uber, serving as the primary point of contact for partners. Responsibilities include managing in-person customer service interactions, generating sales leads, educating partners on Uber's platform for both Eats and Rides, and identifying customer needs to ensure satisfaction. The role requires strong communication, problem-solving, and customer service skills, with a basic understanding of computers. Preferred qualifications include basic English knowledge, patience, and active listening skills.

Uber Retail commercial team is looking for an Account Manager to provide a magical experience to our customers including operational excellence, visibility and good strategy to grow together throughout the year. The Account Manager role is a great opportunity to demonstrate your relationship management and sales skills. Account Managers are critical to retaining our highest value accounts, ensuring new partners are successful on our platform, and consulting partners that have the potential to grow.

This role is for a Senior Accounting Manager at Uber, focusing on revenue accounting and reporting for global business lines. The responsibilities include overseeing revenue recognition, ensuring financial statement integrity, driving automation and process improvements, managing month-end close, SOX compliance, and partnering with various functions on accounting policies and complex transactions. The role requires strong leadership, project management, and analytical skills, with a background in progressive accounting experience and dedicated revenue accounting at a public company.

This is a Sr. Growth Account Executive role focused on Mid-Market clients for Uber for Business. The role involves building new business pipeline, developing territory and account plans, managing the end-to-end sales process, building strategic relationships, and forecasting opportunities. It requires 3+ years of full-cycle B2B sales experience and a proven track record of hitting sales quotas.

This role focuses on shaping and executing marketplace strategy for Autonomous Vehicle (AV) marketplaces, partnering with cross-functional teams to diagnose opportunities, develop recommendations, and drive implementation. It involves analyzing performance, customer experience, and competitive dynamics, as well as defining competition strategy in AV markets.

Commercial Team Leader for Uber's retail partnerships in Argentina, focusing on strategy, negotiation, and team development.

This role is a Safety Investigations Specialist at Uber, focusing on handling customer support requests and investigating sensitive incidents across various business lines. The specialist will manage high-volume queues, document issues, utilize multiple support platforms, and analyze evidence to take appropriate actions. The role requires strong problem-solving, critical thinking, communication, and emotional intelligence skills, with a background in customer support and a preference for Trust and Safety experience.