Chewy
Retail · Online pet retailer
Chewy currently has 18 active AI-related job listings. The majority of these roles are focused on agents, representing 44% of the openings. The company is hiring primarily for engineering positions, with one role in product. Recent hiring activity shows a significant increase, with 13 new AI roles posted in the last 30 days, a 1200% rise from the previous 30-day period.
Retail · Online pet retailer
Currently tracking 7 active AI roles, down 48% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $141k–$325k (avg $222k).
Chewy currently has 12 active AI-related roles in our index. The most common open titles are: Staff Machine Learning Engineer (2), Business Intelligence Engineer II, Data Scientist III, Director, Software Engineering, Machine Learning Engineer II. Most positions are in Engineering and Product.
Chewy's active AI hiring is concentrated in: agents (50%), serving infrastructure (33%), application (8%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Chewy is hiring AI talent in: United States (12 roles).
Job postings at Chewy most frequently reference: model serving, inference infra, recommender systems, search ranking, llm observability.
In the past 30 days, Chewy has posted 9 new AI-related roles. That is a -36% change versus the prior 30 days (14 → 9).
| Title | Stage | AI score |
|---|---|---|
| Fulfillment Specialist This role is for a Fulfillment Specialist at Chewy, responsible for various warehouse operations including labeling, replenishing, order fulfillment, shipping documentation, and operating material handling equipment. The role requires physical stamina and the ability to adhere to safety procedures. | — | 0 |
| Customer Care Representative- Work From Home in Kentucky Chewy is seeking full-time, motivated Customer Service Representatives to join their award-winning customer service organization. This role involves communicating with customers over the phone, researching and problem-solving to provide solutions, and operating with understanding and compassion. The position is remote and requires candidates to reside in Kentucky. | — | 0 |
| Fulfillment Specialist - (Nights) This is a Fulfillment Specialist role in a warehouse environment, focusing on order picking, packing, shipping, and operating material handling equipment. It does not involve AI/ML development or research. | — | 0 |
| Associate Veterinarian I Associate Veterinarian role focused on client interaction, patient intake, and supporting the veterinary team in a new veterinary practice. Requires customer service skills and empathy. | — | 0 |
| Staff Software Engineer - Vet Care Staff Software Engineer at Chewy to lead the Practice Hub engineering team, focusing on building a scalable prescription and marketplace platform for veterinary clinics. The role involves driving architecture, design, and implementation of software services, with a strong emphasis on backend development, microservices, AWS, and modern engineering practices. The goal is to improve outcomes through data-driven insights and intelligent automation. | — | 0 |
| Software Engineer II Software Engineer II role at Chewy focused on developing scalable, high-performance systems for their Sponsored Ads platform. Responsibilities include full-stack development, architectural contributions, collaboration with product and data science teams, and working on large-scale data systems for targeting, analytics, and personalization in a low-latency environment. Experience in ad tech and programmatic advertising is a plus, with bonus points for ML/predictive modeling in ads. | — | 0 |
| Maintenance Tech I Seeking a skilled Maintenance Technician I for a fulfillment center. Responsibilities include performing maintenance and repairs on various systems, ensuring equipment functionality, implementing maintenance tasks, inspecting systems, handling equipment accountability, using CMMS, diagnosing and resolving mechanical and electrical problems, and following company procedures. Requires 36 months of facility maintenance experience, proficiency in electrical systems, tool usage, physical stamina, and technical knowledge of mechanical and electrical systems, PLCs, and HVAC. | — | 0 |
| Maintenance Tech II This role is for a Maintenance Technician II at a Chewy Fulfillment Center. The primary responsibilities include performing maintenance and repair on various equipment and systems within the facility, ensuring operational efficiency and safety. Key tasks involve electrical and mechanical troubleshooting, preventative maintenance, and record-keeping. | — | 0 |
| Senior Program Manager, Voice of the Customer Senior Program Manager to lead Voice of the Customer (VoC) initiatives, focusing on improving customer experience by analyzing feedback, identifying pain points, and driving cross-functional improvements. This role involves program management, executive communication, and leveraging NLP tools for sentiment analysis. | — | 0 |
| Fulfillment Specialist Nights This role is for a Fulfillment Specialist at Chewy, focusing on warehouse operations such as labeling, replenishing, loading/unloading, and order fulfillment. It requires physical ability to lift, stand, walk, and operate material handling equipment, along with basic English communication skills for safety and work instructions. | — | 0 |
| Veterinary Care Representative Customer service role supporting pet parents and veterinary practices via phone, scheduling appointments, answering questions, and resolving issues. Requires experience in veterinary or related industries and strong multitasking skills in a virtual call center environment. | — | 0 |
| Human Resources Business Partner - Rx Fulfillment Center Chewy is seeking a Human Resources Business Partner for their Goodyear, AZ Pharmacy fulfillment center. This role involves supervising the HR department, focusing on performance management, employee engagement, talent development, and handling employee relations issues. Responsibilities include mentoring managers, assisting with training, analyzing data for trends, facilitating compensation programs, coordinating workers' compensation, handling benefits administration, developing job descriptions and policies, and participating in safety meetings and accident investigations. The ideal candidate will have a Bachelor's degree (or equivalent experience), 5+ years in an HR partnership role (preferably in a fulfillment/distribution center), 2+ years of HR team leadership experience, and a proven track record of strategic partnerships. Strong communication, problem-solving, critical thinking, and influencing skills are required. | — | 0 |
| Senior Pet Wrangler Chewy is seeking a Senior Pet Wrangler Specialist to lead the handling, performance, and safety of pet talent in photo, video, and event productions. This role requires professional experience with various animal species, a strong foundation in animal behavior and training, and a commitment to positive reinforcement and animal welfare. | — | 0 |
| Senior Controls Systems Engineer Senior Controls Systems Engineer role focused on regional field support for fulfillment center automation, including conveyors, sortation, scanners, cameras, and robotics. Responsibilities include troubleshooting complex downtime events, leading change requests, managing condition assessments, driving performance improvements, and developing training for maintenance teams. Requires a strong background in industrial controls platforms (Rockwell/Allen-Bradley preferred), HMI, industrial networking, and WMS/WCS/WES integrations. | — | 0 |
| Indirect Tax Analyst Chewy is seeking an Indirect Tax Analyst in Plantation, FL, to support indirect tax compliance, reconcile sales data, manage audits, and respond to tax inquiries. The role requires 3-5 years of indirect tax experience, a Bachelor's degree in accounting (preferred), strong problem-solving skills, and knowledge of sales tax rules and regulations across multiple jurisdictions. Proficiency in Microsoft Office is essential, with experience in Oracle ERP cloud and Vertex being a plus. | — | 0 |
| Credentialed Veterinary Technician This role is for a Credentialed Veterinary Technician at Chewy Vet Care. The primary responsibilities include providing high-level veterinary medical care, implementing policies and procedures, using integrated technology, and mentoring team members. The role also involves patient care, dentistry, wound care, anesthesia monitoring, and managing pharmacy holdings and inventory. A key aspect is being a PIMS (Practice Information Management System) administrative super-user. | — | 0 |
| Veterinary Assistant Chewy is seeking a full-time Veterinary Assistant to join their Healthcare Practice Team in Fort Collins, CO. The role involves supporting veterinary teams, providing high-level veterinary support care, implementing policies and procedures, assisting with medical equipment, handling bodily fluids, communicating with clients and team members, managing pharmacy holdings, and assisting with inventory. The ideal candidate has experience as a Veterinary Assistant, strong customer service skills, and the ability to work in a fast-paced environment. | — | 0 |
| Senior Product Manager Senior Product Manager for Private Brands at Chewy, focusing on building assortment plans, go-to-market strategies, and driving product development from ideation to launch. Requires experience in managing brands/products, creating strategic frameworks, and utilizing data for insights. | — | 0 |
| Client Concierge Client Concierge role at Chewy Vet Care, focusing on customer service, patient intake, and supporting the veterinary team in a new practice. Requires strong communication and empathy skills, with experience in a customer-focused environment. | — | 0 |
| Automated Maintenance Tech II This role is for an Automated Maintenance Technician II at a Chewy Fulfillment Center. The primary responsibilities include maintaining, troubleshooting, and repairing material handling equipment (MHE) such as conveyor systems, sortation systems, and other machinery. The role also involves basic electronics and PLC troubleshooting, operating handheld devices for work orders, and adhering to safety procedures. It requires a high school diploma and familiarity with wiring diagrams, electrical measurements, and work order management. Desired qualifications include vocational training or previous experience with automated conveyor systems and controls. | — | 0 |
| Senior Financial Analyst This role is for a Senior Financial Analyst at Chewy, focusing on financial planning and analysis within the Healthcare Finance team. The analyst will synthesize data, support strategic decisions, manage financial reporting, and work cross-functionally to drive business growth and ensure financial objectives are met. Requires a BA/BS in a finance-related field, 3+ years of experience, strong Excel and PowerPoint skills, and experience with SQL, Hyperion Smartview, Tableau, and Oracle ERP. | — | 0 |
| Associate Veterinarian - Colorado Springs, CO Associate Veterinarian role at Chewy Vet Care, focusing on providing high-quality veterinary services in a new practice setting. The role emphasizes a customer- and team member-centric approach, utilizing advanced equipment and technology to deliver comprehensive pet care. Responsibilities include patient diagnosis, treatment, and client communication, within a supportive and collaborative work environment. | — | 0 |
| Project Manager Capital Project Delivery This role manages capital projects for Chewy, focusing on the delivery of new fulfillment centers, office spaces, renovations, and pharmacies. Responsibilities include end-to-end project ownership from planning and construction through commissioning, launch, and operational handoff. The Project Manager will lead internal teams, contractors, and vendors, ensuring projects are delivered on time, within budget, and to quality and safety standards. The role also involves standardizing launch processes, driving continuous improvement, and capturing lessons learned. Travel up to 80% is required. | — | 0 |
| Sr. Pricing Manager This role focuses on pricing strategy and optimization within a consumer e-commerce company. It involves using data science and analytics, including SQL and Python, to drive product strategy, lead automation initiatives, design and run A/B/C tests, and translate complex analyses into strategic proposals for senior leadership. The role requires strong business acumen, analytical skills, and experience in competitive retail or e-commerce pricing. | — | 0 |
| Software Engineer III Software Engineer III at Chewy focused on developing and scaling highly available, distributed software systems, APIs, and event-driven platforms for critical business capabilities and customer experiences. The role involves leading architecture, design, and implementation, collaborating with partners, solving technical problems, improving system reliability, and influencing engineering strategy. The tech stack includes Java, Spring Boot, AWS components (Lambda, SQS, DynamoDB, S3, API Gateway), Kafka, and AI coding assistants. | — | 0 |
| Software Engineer III Software Engineer III on the Promotions team at Chewy, responsible for designing, enhancing, and building scalable full-stack solutions for promotion experiences. This role involves working across user-facing applications, backend services, and data-driven systems using Java/Kotlin and React, with a focus on enterprise software development, APIs, microservices, and cloud infrastructure (AWS). | — | 0 |
| AD Product Manager - Chewy Health Payments Product Manager for Chewy Health Payments, focusing on the payment experience vision, roadmap, and delivery for Chewy Vet Care Practices. This role involves partnering with internal teams to ensure a seamless payment process for vet care services and purchases, coordinating with the Rhapsody Practice Information Management System, and aligning with Chewy's overall checkout experience. Responsibilities include defining customer-first features, setting priorities, managing development from intake to delivery, and driving key performance indicators. | — | 0 |
| Manager, Category Management Manager, Category Management role at Chewy focused on accelerating growth in Private Brands by driving new product launches, developing offerings to better support customers, and creating relevant merchandising strategies. Requires strong leadership, negotiation, and e-commerce experience. | — | 0 |
| Area Maintenance Manager II Area Maintenance Manager II at Chewy responsible for leading a team of technicians to maintain and improve the reliability of general warehouse assets and production equipment, including conveyor systems, industrial automation, and powered industrial trucks. The role involves leading preventative and reactive repairs, auditing work quality, driving continuous improvement projects, and using data to manage team performance. Requires experience running a maintenance or operations team in a warehouse or factory setting, and familiarity with material handling equipment. | — | 0 |
| Maintenance Manager This role is for a Maintenance Manager at a Chewy Fulfillment Center, responsible for leading a team that maintains and improves the reliability of warehouse assets and production equipment. The manager will oversee technicians, coordinate with operations, and manage vendors, focusing on equipment uptime, root cause analysis, and continuous improvement projects. The role requires experience in leading maintenance teams and working with material handling equipment. | — | 0 |
| Software Engineer III Software Engineer III at Chewy, focused on designing, developing, and supporting software systems and integrations, with a strong emphasis on building complex components and platforms using Java and related technologies within an agile framework. The role involves mentorship, collaboration, and ensuring the reliability, maintainability, and scalability of distributed software systems, particularly within the e-commerce domain. | — | 0 |
| Senior Human Resources Specialist Senior Human Resources Specialist responsible for supporting HR systems, ensuring data integrity, and managing HR processes related to team member data lifecycle. This role involves auditing records, resolving discrepancies, supporting HR software upgrades, and collaborating with various stakeholders to improve compliance and service levels. | — | 0 |
| Software Engineer II Software Engineer II at Chewy responsible for designing, building, and maintaining software components and scalable distributed systems using Java, Spring Boot, and cloud-based services. The role involves agile development, participation in design and code reviews, and on-call support. | — | 0 |
| Senior Human Resources Programs Manager This role is for a Senior Human Resources Program Manager focused on HR process review and transformation initiatives. The primary responsibilities include driving operational excellence, efficiency, and scalable solutions across the Team Member lifecycle. The role involves leading discovery, process mapping, and identifying opportunities for streamlining, automation, and centralization. The candidate will partner with various HR functions and external partners to define problem statements, shape improvement strategies, and own execution of HR transformation initiatives. Key requirements include experience in HR, HR transformation, process redesign, and change initiatives, with a strong understanding of HR process flows and influencing stakeholders. Familiarity with HRIS platforms is also required, and Lean Six Sigma certification is a bonus. | — | 0 |
| HR Business Partner - Customer Care HR Business Partner for Chewy's customer service center in Plantation, FL, focusing on employee relations, performance management, benefits administration, and policy implementation. | — | 0 |
| Senior Sourcing Manager Senior Sourcing Manager for Private Brands at Chewy, focusing on cat consumables. Responsibilities include driving sourcing strategy, supplier development, assortment management, and collaborating with internal stakeholders to monitor manufacturing partner performance. Requires depth in supplier relationship management, category strategy development, and leading supply chain improvements across quality, fill rates, cost, and transparency. Key skills include negotiation, attention to detail, creativity, and cross-functional collaboration with brand managers, R&D, and finance. | — | 0 |
| Instock Manager Instock Manager role focused on end-to-end planning and execution of inventory forecasting and purchasing through fulfillment. Responsibilities include building stop-gap solutions, liaising with tech teams, analyzing data, and managing vendor relationships. Requires experience in Supply Chain and knowledge of forecasting algorithms. | — | 0 |
| Senior Scene Shop Carpenter This role is for a Senior Scene Shop Carpenter at Chewy, responsible for planning and executing complex set builds for photo, video, and event productions. The role involves translating creative concepts into construction plans, managing timelines, estimating materials, and leading small teams. It requires strong carpentry and fabrication skills, experience with various materials and tools, and proficiency in CNC and CAD software. The position emphasizes project-level direction, quality control, and proactive communication. | — | 0 |
| Senior Merchandising Analytics Manager This role focuses on developing and implementing analytics strategies for Chewy's pet insurance business, driving actions to identify and segment high-quality customers, increase sales and retention using scientifically based methods. It involves providing insights and decision-making frameworks for acquisition, product feature development, and customer lifecycle management. The role also supports analyzing pricing against competitors, leading the full cycle of analytical deliverables, and building scalable, automated data processes. Key responsibilities include serving as a subject matter expert on pet insurance data modeling, system architecture, data governance, and business intelligence tools, and using technical expertise to develop new, reusable tools, models, and approaches. The role requires experience with structured programming, experimental design, statistical analysis, Python, and building automated data pipelines for model training jobs. | — | 0 |
| Manager, CC Engagement Programs III Manager, Program Management III at Chewy to lead Customer Care engagement and culture programs. This role will own and evolve engagement programs tied to the Customer Care Team Member Promise, lead a team of program managers, analysts, and administrators, and partner across Customer Care, HR, and enterprise functions to define strategy, build scalable programs, and deliver measurable impact for a virtual frontline population. The role requires strong program leadership, experience building programs from the ground up, and a track record of developing high-performing teams while driving culture and engagement at scale. | — | 0 |
| Payroll Tax Analyst The Payroll Tax Analyst is responsible for ensuring the Company’s ongoing compliance with all federal, state, and local tax laws and regulations. This individual is responsible for analyzing, researching, and resolving issues and addressing related tax inquiries. This individual will specialize in payroll regulatory compliance across all states in which employees reside. | — | 0 |
| Software Development Manager Software Development Manager for Customer Care Engineering team responsible for applications used by Customer Care agents to provide customer service. The role involves managing a team of engineers, driving technical decisions, defining guidelines, and collaborating with multi-functional teams. | — | 0 |
| Business Intelligence Engineer III This role focuses on building and maintaining data pipelines, data models, and BI solutions for Pharmacy Operations. It involves designing, developing, and operating large-scale data models and reporting mechanisms, ensuring reliable data ingestion and transformation, and delivering self-serve analytics. The role also includes deep-dive analysis, root-cause investigations, and mentoring other analysts. | — | 0 |
| Manager, Human Resources Business Partner - Rx Fulfillment Center Manager, Human Resources Business Partner III at a Chewy Pharmacy Fulfillment Center in Pittston, PA. Responsible for overseeing the HR department and team, including performance management, employee engagement, talent development, compensation programs, workers' compensation, benefits administration, and safety meetings. Requires 5+ years in HR partnership, ideally in a fulfillment/distribution center, with 2-3 years of management experience. | — | 0 |
| Category Specialist Category Specialist at Chewy responsible for managing vendor relationships, setting up promotions, and onboarding new vendors and SKUs. This role requires strong analytical, communication, and organizational skills, with a preference for experience in e-commerce or related fields. | — | 0 |
| Lead Veterinarian - Arvada, CO Lead Veterinarian at Chewy Vet Care, focusing on clinical leadership, patient care, and team management within new veterinary practices. The role involves performing medical procedures, developing treatment plans, maintaining records, mentoring associate veterinarians, and overseeing operations to ensure high-quality care and client service. | — | 0 |
| Associate Veterinarian - Arvada, CO Associate Veterinarian role at Chewy Vet Care, focusing on providing comprehensive veterinary services, including examinations, diagnostics, surgery, and client education. Requires a DVM degree, active license, and 0-2 years of experience. The role emphasizes patient and client care within a team-oriented environment. | — | 0 |
| Ads Account Executive II This role is for an Ads Account Executive at Chewy, focusing on selling advertising solutions to vendors. It involves account planning, strategizing, forecasting, and managing client relationships. The ideal candidate has experience selling digital advertising, analyzing data, and collaborating with cross-functional teams in a fast-paced environment. | — | 0 |
| Senior Video Director Chewy is seeking a Senior Video Content Director to lead video marketing campaigns and original branded content series. This role involves hands-on video directing, leading crews, and visually bringing strategic short and long-form brand videos to life across various genres and channels. The ideal candidate will have a proven track record of directing high-visibility projects, a strong portfolio demonstrating taste and craft, and the ability to craft compelling stories for multiple platforms. Collaboration with stakeholders at all levels, including executives, is essential, as is the ability to translate creative briefs and concepts into actionable production plans. The role requires excellent presentation, communication, and organizational skills. | — | 0 |
| Transitioning Military Service Member, Senior Human Resources Administrator This role is for a Senior Human Resources Administrator at Chewy, focusing on supporting fulfillment center team members with HR-related questions, onboarding, documentation, and administrative tasks. It is designed for transitioning military service members to translate their personnel support skills into a civilian HR career. | — | 0 |