Currently tracking 98 active AI roles, down 50% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 87 new AI-related roles. That is a -38% change versus the prior 30 days (140 → 87).
| Title | Stage | AI score |
|---|---|---|
| Talent Attraction Partner, Futureforce EMEA - Spanish Speaker Salesforce is seeking a Talent Attraction Partner for their Futureforce EMEA program in Dublin, Ireland. This role focuses on recruiting intern, apprentice, and graduate candidates, managing the entire hiring lifecycle, and ensuring candidates are well-matched to job roles. The position requires fluency in English and Spanish, and experience in talent acquisition, stakeholder management, and data-driven recruitment. Salesforce utilizes AI tools in its recruitment process. | — | 0 |
| Business Analyst Salesforce is seeking a Government Affairs Operations Lead to manage the global Government Affairs team's budget, vendor compliance, political contributions, and operational strategy. This role involves driving CRM and AI adoption, managing procure-to-pay processes, and ensuring compliance with political tax forms and ethics. The ideal candidate will have experience in operations, financial management, or government affairs, with strong CRM and vendor management skills. | — |
| 0 |
| Technical Consultant Salesforce is seeking Technical Consultants to deliver complex Salesforce solutions, including AI-powered features, for customers. The role involves collaborating with stakeholders, managing technical delivery of custom development and integrations, mentoring junior consultants, and ensuring quality and scalability of solutions. Requires strong hands-on development experience on the Salesforce platform, knowledge of various clouds, integration patterns, and platform capabilities. | — | 0 |
| Specialist, Enterprise Onboarding and Learning Delivery Salesforce is seeking a Specialist for Enterprise Onboarding and Learning Delivery to facilitate and support onboarding and learning initiatives for new hires. The role involves program delivery (75%) including facilitating virtual and in-person sessions, and operations support (25%) such as logistics, data administration, and feedback coordination. The ideal candidate has 3-5 years of experience in learning delivery or program coordination, strong facilitation and organizational skills, and is tech-savvy. | — | 0 |
| Manager, Enterprise Learning Integration Excellence Salesforce is seeking a Manager, Enterprise Learning Integration Excellence to lead and shape a world-class onboarding program for new hires. This role involves advanced facilitation, program management, and stakeholder alignment, focusing on creating exceptional in-person and virtual learning experiences. The manager will oversee regional delivery, content localization, and contribute to enterprise skilling and leadership development initiatives. | — | 0 |
| Senior Manager, Customer Success Management, Technical (People Manager) Salesforce is seeking a Senior Manager, Customer Success Management, Technical to lead a team of Technical CSMs. This role involves managing a team, driving customer success with Salesforce's AI CRM platform, and ensuring customers derive maximum value and ROI. Responsibilities include technical guidance, architecture reviews, security support, and fostering executive relationships. The role requires strong technical acumen, leadership skills, and a focus on customer adoption, retention, and growth. | — | 0 |
| Resource Management Senior Analyst Salesforce is seeking a Senior Analyst for their Service Operations team within the Customer Success Group (CSG). This role focuses on resource management, providing strategic insights to leaders, and driving operational efficiency to contribute to business growth. The analyst will manage internal consultants and external partners, optimize resource allocation, and collaborate with global teams, finance, and HR. Success will be measured by CSG's booking, revenue, profit margin, and customer satisfaction. | — | 0 |
| Manager, Instructors Salesforce is seeking a Manager - Instructors to oversee the planning, execution, and delivery of courses and workshops focused on leveraging the Salesforce platform, including AI tools. The role involves managing a team of instructors, driving customer success through education, and tracking operational excellence and AI tool adoption. | — | 0 |
| Senior Developer Productivity Engineer -SMTS Salesforce is seeking a Senior Member of Technical Staff (SMTS) for their global engineering platform team, focusing on Developer Productivity and CI/CD. The role involves reducing developer friction, improving tooling, and accelerating developer velocity through data-driven methodologies. Responsibilities include designing, implementing, and maintaining CI/CD pipelines using Harness CI and Jenkins, developing internal developer tooling, optimizing build infrastructure on Kubernetes, and ensuring security and compliance through automated analysis. The role also requires expertise in build system optimization, infrastructure-as-code, version control strategies, and incident response for CI/CD failures. | — | 0 |
| Renewals Manager Salesforce is seeking a Renewals Manager to manage and maximize the renewal process for their AI CRM platform. The role involves developing strategies for customer renewals, maintaining customer relationships, collaborating with internal teams, analyzing customer data, and meeting renewal targets. | — | 0 |
| Technical Recruiter Salesforce is seeking a Technical Recruiter to support their Distribution business. The role involves full-cycle recruiting, building candidate pipelines, and partnering with hiring managers and stakeholders. The ideal candidate will have 6+ years of recruiting experience, fluency in Spanish and English, and strong communication and relationship-building skills. Salesforce utilizes AI tools in its recruiting process. | — | 0 |
| Software Engineering MTS - Demos Software Engineering role focused on building and maintaining demonstration environments for Salesforce products, integrating with various Salesforce clouds and ensuring demo assets are deployable on demand. The role involves front-end and back-end development on the Salesforce platform, automation, and technical support for demo assets used by Solution Engineers. | — | 0 |
| SMTS, Software Engineering Salesforce is seeking a Senior Member of Technical Staff (SMTS) to join their Trailhead team. This role involves building and scaling a learning ecosystem for AI-driven workforce transformation. The candidate will work with Ruby on Rails, Node.js, and React, focusing on feature development, code excellence, technical mentorship, system design, and testing. The role emphasizes full-stack proficiency, object-oriented programming, and experience with relational databases and cloud platforms. | — | 0 |
| SMTS, Software Engineering Salesforce is seeking a Senior Member of Technical Staff (SMTS) to join their Trailhead team. This role involves building and scaling a learning ecosystem for AI-driven workforce transformation. The candidate will work with Ruby on Rails, Node.js, and React, focusing on feature development, code excellence, technical mentorship, system design, and testing. The role emphasizes full-stack proficiency, object-oriented programming, and experience with relational databases and cloud platforms. | — | 0 |
| Technical Support Engineer - French speaking Salesforce is hiring a Technical Support Engineer who is fluent in French and English to provide end-to-end customer support, troubleshoot technical issues, and create knowledge base articles. The role requires customer-focused experience, programming abilities in various languages, and knowledge of internet development technologies and database concepts. While the company uses AI tools in recruiting and mentions AI in its product, this specific role is focused on technical support and customer success, not AI/ML development. | — | 0 |
| Technical Support Engineer - Italian or Spanish speaking Salesforce is hiring experienced Technical Support Engineers who are fluent in Italian or Spanish to provide end-to-end customer support, troubleshoot technical issues, and create knowledge base articles. The role requires customer focus, programming abilities in various languages, and strong communication skills. While the company emphasizes AI, this specific role is focused on customer success and technical support, not AI development. | — | 0 |
| Account Partner Director - Travel, Transportation and Hospitality Salesforce is seeking an Account Partner Director for their Professional Services sales team in the Travel, Transportation, and Hospitality sector. This role involves building relationships with internal teams and customers, driving strategic enterprise-level strategy, facilitating deal cycles, and serving as a subject matter expert and consultant. The Account Partner is responsible for originating deals, managing customer negotiations, and achieving bookings, revenue, and margin targets. The role requires extensive experience in consulting, strategic planning, and account management, with a focus on driving customer success and adoption of Salesforce technologies, including their AI offerings. | — | 0 |
| Sales Strategy Manager - Agentforce This role is a Sales Strategy Manager focused on Go-To-Market planning, sales optimization, and operational support within Salesforce's Agentforce initiative. It involves strategic planning, performance metric definition, ad-hoc analysis, and forecast management, collaborating with various cross-functional teams. The role requires experience in consulting or sales strategy/business operations and quantitative analysis. | — | 0 |
| Signature Success, Sales Executive Sales Executive role focused on selling Salesforce's Signature Success Plan to Public Sector customers. The role involves achieving sales targets, building pipeline, forecasting, and collaborating with internal teams. While the company emphasizes AI, this specific role is in sales and customer success, not directly building or researching AI. | — | 0 |
| Technical Program Management, Lead (IC) Salesforce is seeking a Technical Program Management Lead (IC) to provide leadership and cross-team coordination for large-scale, complex solution transformations within the Digital Enterprise Experience (DEX) team. This role involves managing project and program budgets, timelines, and scope, ensuring alignment across diverse teams for successful delivery of initiatives related to Employee Success, Communications, and Real Estate domains. The candidate will drive prioritization, milestone tracking, governance, and Agile planning, with a strong understanding of Enterprise Experience and Agents. | — | 0 |
| Senior Onboarding Specialist - German speaker Salesforce is seeking a Senior Onboarding Specialist who is a German speaker to welcome new customers post-sale and ensure a positive initial experience. This role focuses on helping customers achieve rapid time to value and build a strong knowledge foundation for future growth with Salesforce products. The specialist will act as a trusted advisor, collaborate with internal stakeholders, and guide initial onboarding conversations. The ideal candidate is passionate, customer-centric, results-oriented, and agile in a dynamic environment. | — | 0 |
| Aggregator Operations Specialist Salesforce is seeking an Aggregator Operations Specialist to support the Messaging Operations team within the Technology Operations team. This role will provide tactical and technical expertise for cross-functional initiatives involving Product Engineering, Product Management, and Sourcing. The specialist will focus on automation, managing case queues, process improvement, impact measurement, and operationalizing key initiatives. Experience with Tableau and other metric dashboards for monitoring and observability is required. The role involves managing prioritized projects and requires strong analytical, problem-solving, and financial analysis skills. | — | 0 |
| Director, Customer Success Management, Financial Services (People Manager) Salesforce is seeking a Director of Customer Success Management for their Financial Services sector in Japan. This role involves leading a team of CSMs, driving strategic partnerships with enterprise customers, and helping them achieve business value and ROI from Salesforce's AI CRM platform. The focus is on guiding customers towards becoming an 'Agentic Enterprise' and leveraging AI to transform their businesses and customer engagement. The position requires strong leadership, customer success strategies, industry knowledge in financial services, and talent management skills. | — | 0 |
| Senior Analyst, L2O Innovation Business Analysis Salesforce is seeking a Senior Analyst, L2O Innovation Business Analysis to focus on technology and system implementations, delivering automation, improving operational infrastructure, and supporting business programs. The role involves understanding business needs, capturing requirements, collaborating with stakeholders, and driving system implementation projects in partnership with IT. Responsibilities include leading UAT, supporting the Features & Enhancements program lifecycle, and optimizing the L2O roadmap. The ideal candidate will have 5+ years of Business Analyst experience, strong understanding of the Salesforce platform, excellent documentation and communication skills, and experience with enterprise-wide projects. | — | 0 |
| Services Sales Solution Architect - Mulesoft Salesforce is seeking a Services Sales Solution Architect Director for Mulesoft to play a critical role in the presales process, shaping, scoping, and solutioning applications using Mulesoft Anypoint and Salesforce products. This role involves acting as a trusted technical advisor, guiding sales and professional services teams, and ensuring customer success by quantifying business value and overseeing technical solution approaches. | — | 0 |
| Talent Attraction Partner This role is for a Talent Attraction Partner at Salesforce, a company that uses AI CRM and AI agents. The role focuses on recruiting and sourcing candidates, building talent pools, and assessing candidates. While the company uses AI tools in recruiting, the role itself is not directly involved in building or deploying AI models. | — | 0 |
| Senior Manager - Sales Strategy This role is for a Senior Manager of Sales Strategy at Salesforce, focusing on driving strategic clarity and sustainable growth by translating vision into executable Go-To-Market (GTM) plans. Responsibilities include account segmentation, resource allocation, quota setting, territory design, forecast management, business analytics, and cross-functional execution. The role requires strong analytical, strategic problem-solving, and communication skills, with experience in management consulting, sales strategy, or business operations in a SaaS environment. Salesforce experience and SQL proficiency are preferred. | — | 0 |
| Vice President /GM Professional Services LATAM Salesforce is seeking a Vice President/GM of Professional Services for LATAM to lead teams that design, develop, and deliver Professional Services offerings for their AI CRM platform. This role involves crafting strategies, managing an operating unit portfolio, driving adoption, improving customer value, and collaborating with sales, product, and distribution teams to ensure end-to-end customer success in the agentic era. The position requires strong leadership in strategic thinking, talent management, innovation, customer focus, and adaptability. | — | 0 |
| Senior Success Architect (Informatica) This role is a Senior Success Architect at Salesforce, focusing on providing architecture, design, and implementation advice for customers using Informatica products, particularly in Master Data Management (MDM). The role involves working with customers, Professional Services, and Product/Engineering teams to ensure successful post-sales engagements and product adoption. While the company mentions AI and AI agents, the core responsibilities of this role are centered around customer success, technical consulting, and solution implementation for data management products, not directly building or shipping AI models or systems. | — | 0 |
| Customer Success Manager, Sales/ Service Cloud This role is a Customer Success Manager for Salesforce's AI CRM, focusing on guiding customers to maximize value from the platform, especially during critical events. It involves strategic partnership, customer enablement, and incident management, requiring strong communication and technical understanding of Salesforce Clouds. | — | 0 |
| Auditor, Internal Audit Salesforce is seeking an Internal Auditor for their Dublin office. The role involves assisting the Internal Audit team in providing independent reviews and assessments of the company's operations, including General and Administrative (G&A) and Go-to-Market (GTM) functions. The auditor will support audits across all regions, focusing on operational efficiency and compliance with global internal audit standards. The position requires a minimum of 2 years of experience in Finance, Audit, or Process Optimization, strong understanding of audit standards and processes, and the ability to work collaboratively and efficiently across different time zones. Experience in analytics and data analysis is a plus, as is experience in the software and technology industries. While the company emphasizes its AI capabilities and uses AI tools in recruiting, this specific role is focused on traditional internal audit functions. | — | 0 |
| Sales Strategy Senior Analyst, CRO Analytics Salesforce is seeking a Sales Strategy Senior Analyst to join their Global Sales Strategy team. The role involves being a key architect and developer for their global standard reporting infrastructure using Tableau, Snowflake, and Tableau Prep. Responsibilities include building gold-standard dashboards, efficient data models, acting as a data steward, and collaborating with cross-functional teams to define reporting standards. The ideal candidate is a Tableau expert with 3+ years of experience, proficient in SQL, a project leader, strategic thinker, and meticulously organized. | — | 0 |
| Talent Attraction Partner This role is for a Talent Attraction Partner at Salesforce, a company that uses AI in its CRM and for internal recruiting processes. The role focuses on attracting and engaging candidates, conducting assessments, and building candidate relationships. While the company heavily emphasizes AI, this specific role is in recruiting and does not involve building or directly working with AI models or systems. | — | 0 |
| Principal Software Engineer, Platform Security Salesforce is seeking a Principal Software Engineer for their Platform Security team, focusing on endpoint protection and vulnerability scanning. This hands-on role involves leading software development for security data pipelines, owning system architecture, driving platform reliability, designing APIs, and setting engineering standards. The position requires extensive experience in software development, database engineering, API development, data pipelines, and infrastructure hardening, with a focus on security and operational reliability. | — | 0 |
| Data Analytics Analyst/Manager (US Citizen Only) This role is for a Data Analytics Analyst/Manager on the Cloud Success Insights Team at Salesforce. The primary focus is on delivering data-driven insights and strategic recommendations to Cloud Leaders to drive customer success programs. The role involves in-depth analysis, strategic planning, forecasting, data visualization, and presentation to senior leadership. While the company mentions AI and AI tools, this specific role is focused on data analytics and insights generation, not on building or deploying AI models. | — | 0 |
| Senior Manager, Customer Success Management - Slack Salesforce is seeking a Senior Manager for Customer Success Management for Slack. This role involves leading a team of customer success professionals to serve large, strategic customers, developing strategies to deliver best-in-class outcomes, and driving alignment across various internal teams. The manager will advocate for customers, build executive relationships, and ensure customers realize the full value of Slack. The role also requires building and developing a high-performing team, contributing to the company's vision, and personally engaging with top prospects to accelerate deal closure. | — | 0 |
| Sales Strategy Senior Analyst – PACE Specialist Salesforce is seeking a Sales Strategy Senior Analyst or Manager to build go-to-market strategies for Specialist sellers within their PACE industries. The role involves supporting or owning deep-dive analysis requests, business reviews, forecasting, and scaling data management for operational deliverables, with a focus on AiDAPT Consumption for Agentforce and Data Cloud. | — | 0 |
| Director of Technical Program Management - Trust & Infrastructure Salesforce is seeking a Director of Technical Program Management for Trust & Infrastructure to lead strategic technology programs, focusing on organizational efficiency, transformation to Hyperforce, and cross-functional planning and execution. The role involves end-to-end delivery of large-scale, mission-critical programs within a fast-paced, dynamic environment. | — | 0 |
| Information Security Architect - CSIRT Salesforce is seeking an Information Security Architect for their CSIRT team. This role involves leading cyber security response for commercial and GovCloud environments, acting as an executive liaison, and driving continuous improvement initiatives. The candidate must be a U.S. citizen operating on U.S. soil and meet government screening standards. | — | 0 |
| Senior Onboarding Specialist-Slack Salesforce is seeking a Senior Onboarding Specialist for Slack, focusing on guiding strategic customers through the onboarding process for Slack and broader Salesforce platforms. The role involves leading technical engagements, accelerating adoption, managing complex migrations, and evolving best practices. The specialist will act as a trusted advisor, collaborate cross-functionally, and mentor junior team members. | — | 0 |
| Success Architect-MuleSoft Salesforce is seeking a Success Architect for their MuleSoft division. This role focuses on leveraging technical expertise in integration and API best practices to drive successful outcomes for strategic customers. The Success Architect will act as a MuleSoft subject-matter expert, engage with customers to optimize technical architecture and solution design, and build strong relationships with business partners. The role requires deep understanding of the Anypoint Platform, API patterns, and enterprise architecture concepts, with a focus on performance, scaling, and DevOps. | — | 0 |
| Success Architect - B2B Commerce Salesforce is seeking a Commerce Cloud Success Architect to drive success for customers using their AI CRM platform. The role involves strategic consultation, technical architecture, solution design, and problem-solving for B2B Commerce solutions, focusing on customer engagement and collaboration. | — | 0 |
| Salesforce SFS Architect Salesforce is seeking a Technical Architect to design and manage the delivery of complex Salesforce solutions for customers, focusing on consultancy, technical development, and delivery using the Salesforce Field Service Platform. The role involves translating business requirements into well-architected solutions, leading technical design sessions, providing oversight and governance, and managing custom development, integrations, and data migration. | — | 0 |
| Strategic Operations Manager Salesforce is seeking a Strategic Operations Manager to translate executive strategy into operational outcomes. This role will own key components of the organization's operating model, using data-driven insights to identify opportunities and drive cross-functional initiatives. The manager will partner with Sales, Operations, Finance, and Strategy teams to ensure alignment and agility towards strategic objectives. Responsibilities include serving as an advisor to the VP, leading V2MOM development, synthesizing business data, and developing business narratives. The role also involves analyzing key business metrics, conducting root-cause analyses, designing operating cadences, and establishing reporting frameworks. Additionally, the manager will lead strategic go-to-market initiatives, partner with leaders to remove barriers, and serve as a liaison between field teams and centralized functions. | — | 0 |
| Technical Writing Analyst Salesforce is seeking a Technical Writing Analyst to document software for technical audiences or create content for end-users. The role requires strong writing, editing, and communication skills, with the ability to quickly learn complex technologies. Desired skills include experience with authoring tools, source control, DITA, Agile, and potentially basic coding. The role is within the Enterprise Technology & Infrastructure job category and focuses on supporting Salesforce's AI CRM platform. | — | 0 |
| AR Systems Manager Salesforce is seeking a Financial Systems Manager for their Accounts Receivable finance department. The role involves managing the configuration, customization, and maintenance of Revenue Operations systems, providing technical support, identifying process improvements, and overseeing AR and Collections system operations. The candidate will also engage with cross-functional teams, support projects, and ensure documentation and training standards are met. Requires in-depth understanding of Salesforce clouds, SOQL/SQL, data analysis, and Salesforce administration certification. | — | 0 |
| Premier Success, Sales Executive Sales Executive role focused on selling Salesforce's Premier Success Plan, which supports their AI CRM and AI agents. The role involves achieving sales targets, building relationships with sales leadership, providing deal support, forecasting, and enabling sales teams. It requires extensive sales experience, strong communication and presentation skills, and the ability to navigate complex customer situations. | — | 0 |
| Software Engineer II, Service Network - Slack Software Engineer II role focused on designing, developing, and operating scalable, reliable, and secure service mesh infrastructure for Slack. Responsibilities include implementing service discovery, observability, traffic routing, security features, troubleshooting production issues, and improving platform reliability and efficiency. Requires experience with Kubernetes, cloud platforms, distributed systems, and service mesh technologies. | — | 0 |
| Sales Recruiter (contract) Salesforce is seeking an experienced Sales Recruiter for a 6-month contract role to support their high-growth Sales organization. This is a high-volume, fast-paced environment requiring the ability to manage the entire hiring process from sourcing to offer acceptance. The role involves strategic sourcing, leadership partnership, and cross-functional alignment. Candidates must have 5+ years of recruiting experience in a fast-paced Sales or GTM environment, with proven ability to navigate ambiguity and source passive candidates. Familiarity with technology/SaaS markets and the ability to articulate the company's value proposition is required. Proficiency with Workday ATS, Slack, GoodTime, and Google is preferred. The role requires a hybrid schedule with a minimum of 3 days a week in-office. | — | 0 |
| Service Delivery Director Salesforce is seeking a Service Delivery Director for their Middle East region to lead professional services and customer success operations. This senior leadership role focuses on driving delivery excellence, managing a high-performing team, and ensuring customers achieve measurable outcomes from their AI CRM investments. The role involves end-to-end delivery ownership, customer engagement, team development, and business growth collaboration. | — | 0 |