ServiceTitan

This role is for a Lead, Compensation Programs at ServiceTitan, focusing on designing, leading, and building compensation strategies and programs. The role involves managing compensation cycles, conducting market analysis, partnering with business leaders, and leveraging AI tools to enhance scalability and efficiency within the compensation function. The ideal candidate has 5+ years of compensation experience, strong financial acumen, and a product mindset towards compensation programs, with a curiosity and comfort in using AI tools.

This role is a customer-facing AI Product Success Specialist focused on the post-sale journey of ServiceTitan's Virtual Agents product. The specialist will own the end-to-end onboarding, activation, adoption, and optimization for customers, ensuring they derive maximum ROI. Responsibilities include driving usage, managing customer success and retention, providing technical support, and acting as the voice of the customer to the Product team. The role requires experience in customer success or similar technical roles, a data-driven mindset, and comfort with technical aspects of the product.

Manager, Global Mobility to lead strategy and operational delivery of global immigration and mobility programs. Role involves leveraging AI-driven tools and automation to streamline workflows, manage global compliance, and partner with HRBPs and senior leadership. Requires experience in Global Mobility/Immigration, AI/automation tools, and Workday.

This role supports Go-To-Market (GTM) strategy by coordinating demand generation, sales enablement, events, and asset management. It involves applying AI tools to scale output, accelerate content production, and enhance audience intelligence. Key responsibilities include assisting with GTM launch activities, market research, sales enablement material translation, KPI tracking, and cross-functional coordination. The role requires experience with AI tools for content and campaign workflows.

This role is for an Email Marketing Specialist on the Demand Generation team. The specialist will develop and execute email marketing campaigns, manage marketing automation, own segment-specific strategies, and analyze performance metrics. Experience with AI software tools like Gemini, ChatGPT, and Claude is required, along with marketing data analytics and email marketing software.

This role leads a product analytics team, focusing on understanding product success and customer impact. It involves setting analytics strategy, influencing product roadmaps, managing a team, and rolling out GenAI-focused analytics tools for self-service. The role requires strong leadership, SQL expertise, BI tool experience, and experience with clickstream data, with a focus on using AI to enhance product analytics.

Director of Product Analytics to develop insightful reporting and take product understanding to the next level. Will chart an analytics strategy that blends AI-driven self-service with business partnering and product strategy contribution. Manages a team of 19, including people managers, and works with C-Suite/VP level stakeholders.

Senior Business Analyst role focused on improving post-sales revenue solutions through process optimization, system integration (Salesforce, Smartsheet, Salesloft, Gainsight), KPI tracking, and project ownership. The role involves requirements gathering, UAT, and cross-functional collaboration to drive operational excellence.

Solutions Architect role focused on designing and implementing solutions within the ServiceTitan SaaS platform for customers, acting as a technical and business advisor. This role involves translating customer requirements into scalable configurations, evaluating integrations, and collaborating with various internal teams (Customer Success, Product, Sales, Engineering) and external stakeholders. The position requires strong SaaS platform experience, understanding of service-based businesses, and the ability to bridge business needs with technical solutions.

Solutions Engineer for Pro Products at ServiceTitan, focusing on helping existing customers adopt new features by blending sales skills, technical software expertise, and deep understanding of customer business processes. The role involves leading custom product demonstrations, analyzing customer compatibility, supporting up-selling, repositioning objections with workflow solutions, creating documentation, responding to RFIs/RFPs, collaborating with cross-functional teams, and acting as a subject matter expert on product updates.

ServiceTitan is seeking a Technical Talent Business Partner to join their Talent Acquisition team. The role involves partnering with hiring leaders to develop and execute talent strategies, manage full-cycle recruiting, and ensure a positive candidate experience. The ideal candidate will have 5+ years of recruiting experience, preferably in high-growth tech companies, and strong sourcing and organizational skills.

Contract People Business Partner for G&A teams, focusing on scalable solutions, coaching managers, and driving people initiatives. Requires 5+ years of HR business experience, with at least 4+ years as a strategic HR business partner in a fast-paced scaling environment. Experience in employee relations, organizational design, performance management, and talent development is essential. The role involves strategic thought partnership, coaching leaders, building relationships, leading organizational initiatives, forecasting headcount, and collaborating with People Ops on various HR processes. The company uses AI-assisted tools in recruitment but not for hiring decisions.

This role is for an Enterprise Implementation Consultant II at ServiceTitan, focusing on setting up, configuring, training, and testing the ServiceTitan platform for large clients in the Home Services industry. The consultant will manage implementation projects, act as a client point of contact, lead discovery sessions, configure the environment, conduct training, and identify/escalate risks. The role requires strong project management, client relationship, and problem-solving skills, with experience in SaaS implementation and the home services industry being a plus.

ServiceTitan is seeking a Senior Events Specialist to provide operational and logistical support for their annual user conferences, Pantheon and Ignite. This role will manage sponsorship programs, prospect experiences, and the overall expo hall strategy, ensuring a high-impact and engaging event experience.

This role focuses on implementing and configuring the ServiceTitan platform for enterprise clients, providing training, and ensuring client success. It involves managing projects, understanding business needs, and collaborating with internal teams.

This role focuses on implementing and configuring the ServiceTitan platform for large enterprise clients, ensuring their success through setup, training, and testing. It involves managing projects, understanding client requirements, and collaborating with internal teams to optimize platform utilization.

This is an Event Sales Representative role at ServiceTitan, a company that uses AI-assisted tools in its recruitment process. The role focuses on building relationships with potential customers, managing a sales pipeline, and conducting product demonstrations. It requires sales experience, outbound calling, and the ability to travel.

ServiceTitan is seeking a Sales Enablement Manager to build and scale programs that empower their Solutions Engineering (SE) team. The role focuses on improving demo quality, mitigating churn, accelerating new hire onboarding, and developing playbooks and content. The manager will leverage tools like Gong, Vivun, Tableau, and Lattice to track performance and identify gaps, and will partner with R&D to incorporate SE feedback into the product roadmap. This role is crucial for driving technical excellence and sales performance within the SE team.

Seeking a Talent Business Partner to join the Talent Acquisition team as a contingent worker, supporting the Sales Development organization. This role will manage full-cycle recruiting for high-volume sales roles, collaborate with hiring managers, and ensure a positive candidate experience during sales scaling efforts. Responsibilities include sourcing, screening, managing the recruitment process, and tracking candidate data in the ATS. Requires 4+ years of full-cycle recruiting experience, preferably in sales or high-volume environments, proficiency with sourcing channels and ATS systems, and strong organizational skills.

This role focuses on managing the long-term success of ServiceTitan's largest customers, driving product adoption, and building strong partnerships. The Customer Success Manager will coach clients on best practices, gather feedback for product enhancements, analyze user engagement data, and act as a subject matter expert.

ServiceTitan is seeking a detail-oriented Events Specialist to join their Events team, supporting tradeshows and field marketing events for their Aspire and Field Routes brands. This role will own the operational planning and on-site execution of assigned events, including tradeshows, regional industry events, partner events, and field marketing activations. The specialist will manage end-to-end logistical planning, tradeshow operations, serve as a project manager for events, collaborate cross-functionally, and manage budgets and vendor relationships. Proficiency in Cvent, Salesforce, iCapture, and Airtable is required.

Enterprise Customer Success Manager role focused on managing a portfolio of ~35 high-touch enterprise customer accounts, ensuring they maximize the value of ServiceTitan's software. Responsibilities include gathering intelligence on product usage, coaching customers on best practices, building senior-level relationships, solving complex problems, analyzing user engagement data, and identifying up-selling/cross-selling opportunities. The role also involves mentoring new hires and collaborating with other teams.

This role is for a Sales Development Flex Manager at ServiceTitan, focusing on leading and developing Sales Development Representative (SDR) teams. The manager will provide coverage during absences, work on special projects, and drive pipeline creation through outbound sales activities. Responsibilities include coaching SDRs, monitoring performance, shaping strategy, and recruiting new team members. The role requires experience as an SDR/BDR with leadership or management experience, strong operational and communication skills, and proficiency with Salesforce and sales cadencing tools.

Senior Manager, Strategic Finance role focused on long-term financial modeling, capital allocation, and strategic decision support for a rapidly growing SaaS company. Requires strong analytical skills, financial principles understanding, and business partnering capabilities.

Manager of Strategic Development Managers (SDM) responsible for shaping and implementing ServiceTitan’s Enterprise Sales Development strategy. Focuses on outbound pipeline generation through various creative channels, team leadership, performance coaching, and strategic implementation of outbound pipeline generation processes. Involves recruiting, onboarding, and training new hires.

This role focuses on facilitating customer and partner conversations about best workflow practices and utilizing ServiceTitan's software to improve business outcomes like revenue and operational efficiency. The Program Facilitator will design and execute industry-relevant programs, empower customers, provide product guidance, and improve customer-facing programs to increase adoption and satisfaction. The role requires experience in customer relationship management, delivering training, initiative, change management, and multi-tasking.

This is a Revenue Operations Manager role at ServiceTitan, focused on driving strategic initiatives across the customer lifecycle. The role involves deep dives, analysis, ownership of high-impact initiatives, cross-functional partnerships, and presenting insights to senior leaders. While the company uses AI tools in recruitment, this role itself is not AI-related and focuses on business operations and strategy within a SaaS company.

This role is for a Sales Development Flex Manager who will act as a "floating" first-line SDR Manager, providing coverage and leading SDR teams during manager absences or working on special high-impact projects. The role involves leading outbound sales development efforts, coaching SDRs, driving pipeline creation, and recruiting new team members. While the company uses AI tools in recruitment, this role itself is not AI-focused.

This role is for a Principal Executive Recruiter at ServiceTitan, a software platform for the trades. The recruiter will own end-to-end executive searches for VP, SVP, and confidential roles, acting as a strategic advisor to senior leaders. Responsibilities include designing search strategies, managing searches, building talent pipelines, operating with market intelligence, and elevating the company's executive brand. The role requires 10+ years of experience, with at least 5 years placing VP+ level leaders in high-growth tech companies, and expertise in executive sourcing, compensation, and stakeholder management. While the company uses AI-assisted tools in recruitment, this role itself is not AI-related.

Senior Manager, Landscape Strategy & Operations role at ServiceTitan, focusing on driving strategic initiatives and day-to-day operations within the Landscape Market. This role involves deep dives, ownership of high-impact initiatives, cross-functional partnerships with Product, Sales, and Finance, and supporting market planning. Requires 5+ years of experience in high-growth tech or management consulting, with functional experience in operations, strategy, or growth within SaaS. Must be adept at quantitative and qualitative analysis, managing multiple platforms, measuring performance, forecasting, and distilling complex issues into action plans. The company uses AI tools in recruitment but not for hiring decisions.

Customer Success Manager for Enterprise clients, focusing on managing accounts, ensuring customer value realization from software, and driving revenue through up-selling and cross-selling opportunities. This role involves building senior-level relationships, solving complex customer problems, and analyzing user engagement data.

This role is a Technical Support Specialist for ServiceTitan's software. The primary responsibilities involve assisting customers with software issues via various communication channels, becoming a product expert, and channeling customer feedback and bug reports to internal teams. The role emphasizes excellent people skills, problem-solving, and the ability to master complex software. While the company uses AI in its recruitment process, this specific role is customer support and does not involve building or directly using AI/ML models as its core craft.

Senior Product Manager for ServiceTitan's Payments Platform, focusing on building the next generation of payment systems to help customers get paid faster and grow their business. The role involves owning the roadmap, understanding stakeholder needs, defining metrics, collaborating with various teams, and executing across the product lifecycle. Requires 5+ years of product management experience, preferably in payments platforms, with a strong understanding of payment processing ecosystems.

This role is for a Technical Support Specialist focused on the Financials pillar of ServiceTitan's software. The specialist will assist customers with financial modules, troubleshoot accounting integrations, and guide users on accounting best practices. The role requires strong problem-solving, communication, and customer service skills, along with a solid understanding of core accounting principles. Experience with accounting software like QuickBooks or Sage is preferred.

This role is a Technical Support Specialist for ServiceTitan's Financials pillar, focusing on assisting customers with financial modules, troubleshooting accounting integrations, and guiding them on best practices within the software. It requires a strong understanding of accounting principles and customer service skills.

This role is for an Inbound Sales Development Representative at ServiceTitan, focused on identifying and connecting with prospective customers, qualifying leads, and setting up Account Executives for success. The role involves pipeline generation, strategic engagement, meeting conversion, value communication, and achieving KPIs. It requires strong communication, ambition, coachability, teamwork, and adaptability. The company offers extensive coaching, development, and a structured enablement program.

This role is for an Inbound Sales Development Representative at ServiceTitan, a company that provides software for the trades industry. The MDR will identify and connect with prospective customers, qualify leads, conduct discovery, and set up Account Executives for success. The role focuses on pipeline generation, strategic engagement, meeting conversion, value communication, and achieving KPIs. Qualifications include strong communication, ambition, coachability, teamwork, and adaptability. The company offers extensive coaching, development, and a structured enablement program, including training on their tech stack (Salesforce, Salesloft, Gong, ChiliPiper).

Sales Development Representative role focused on qualifying leads and scheduling product demonstrations for Account Executives. The role involves outbound prospecting, discovery calls, and collaborating with sales teams. The company uses AI tools to support recruitment but not for hiring decisions.

This role is for a ProProduct Sales Development Representative at ServiceTitan, focused on driving product adoption and revenue growth by engaging existing customers to demonstrate the value of add-on Pro modules. Responsibilities include pipeline generation, high-volume customer engagement via calls and emails, value discovery, and collaboration with Account Executives. Requires 2-4 years of sales or customer success experience, with a focus on outbound calling and customer relationship building.

This role is for a ProProduct Sales Development Representative at ServiceTitan. The primary focus is on pipeline generation and driving product adoption by engaging existing customers to demonstrate the value of advanced Pro modules. Responsibilities include high-volume outbound calls and emails, building strategic rapport, discovering customer pain points, and collaborating with Account Executives. The role requires experience in Sales or Customer Success with a focus on cross-sell/up-sell, outbound calling experience, and strong communication and resilience skills.

Sales Development Representative responsible for qualifying prospects and scheduling product demonstrations for Account Executives. Focuses on outbound prospecting, mastering sales methodology, and collaborating on sales strategies.

This role leads and scales the Deal Desk function, partnering with Sales, Finance, Legal, and Operations to structure, optimize, and execute complex commercial agreements. The Director will focus on accelerating deal velocity, ensuring alignment with pricing strategy, margin targets, and revenue recognition requirements, and improving quote-to-cash and order management processes.

This role focuses on building and managing a network of channel partnerships to drive indirect sales, expand ServiceTitan's market reach, and accelerate new customer acquisition. The manager will design, drive, and optimize an alliance program, create a co-selling strategy, and focus on integrations within specific functions. The role requires end-to-end partnership management, collaboration with technical and business stakeholders, strategic thinking, data analysis, and program management.

This role focuses on customer retention by de-escalating issues, guiding product adoption, negotiating contracts, and analyzing customer behavior. It involves managing Salesforce workflows, collaborating with sales and onboarding teams to address churn trends, and ensuring smooth customer transitions. The role requires strong communication, problem-solving, and risk mitigation skills, with a focus on customer success and product adoption within an enterprise context.

Solutions Engineer for Pro Products at ServiceTitan, focusing on helping existing customers adopt new features by blending sales skills, technical software expertise, and deep understanding of customer business processes. The role involves leading custom product demonstrations, analyzing customer compatibility, supporting up-selling opportunities, repositioning objections with workflow solutions, creating documentation, responding to RFIs/RFPs, and acting as a subject matter expert on product updates.

This role is for a Creative Operations Specialist at ServiceTitan, focusing on project management and realizing creative concepts. The specialist will partner with the creative team, manage workflows, and ensure projects are delivered on time and on brand. Responsibilities include building project plans, identifying gaps, holding stakeholders accountable, managing feedback, and maintaining project management tools. The role requires 2-4 years of experience in project management or creative operations, strong organizational skills, and cross-functional collaboration experience. The company uses AI-assisted tools in recruitment but not for hiring decisions.

This role focuses on implementing and optimizing the ServiceTitan platform for clients, resolving issues, and collaborating with internal teams to drive product adoption and customer success within the home and commercial services industry. It involves client-facing support, root cause analysis, and cross-functional collaboration to enhance the customer journey and product market fit.