ServiceTitan

Senior Product Manager to own AI-powered use cases within an agentic customer lifecycle experience, focusing on LLMs and customer outcomes for B2B SaaS.

Senior Product Manager for ServiceTitan's Exteriors vertical, focusing on transforming contractor operations through AI-powered features, intelligent recommendations, automated workflows, and agentic experiences. The role involves owning the roadmap, conducting customer discovery, and partnering with engineering and design to ship AI solutions that reduce manual work and drive business value.

Group Manager, Product Design for an enterprise SaaS company that uses AI tools to accelerate design and product development. The role focuses on leading a design team, contributing to product strategy, and driving user experience, with an emphasis on leveraging AI tools in the design process.

This role is for a Lead, Compensation Programs at ServiceTitan, focusing on designing, leading, and building compensation strategies and programs. The role involves managing compensation cycles, conducting market analysis, partnering with business leaders, and leveraging AI tools to enhance scalability and efficiency within the compensation function. The ideal candidate has 5+ years of compensation experience, strong financial acumen, and a product mindset towards compensation programs, with a curiosity and comfort in using AI tools.

This role is a customer-facing AI Product Success Specialist focused on the post-sale journey of ServiceTitan's Virtual Agents product. The specialist will own the end-to-end onboarding, activation, adoption, and optimization for customers, ensuring they derive maximum ROI. Responsibilities include driving usage, managing customer success and retention, providing technical support, and acting as the voice of the customer to the Product team. The role requires experience in customer success or similar technical roles, a data-driven mindset, and comfort with technical aspects of the product.

Manager, Global Mobility to lead strategy and operational delivery of global immigration and mobility programs. Role involves leveraging AI-driven tools and automation to streamline workflows, manage global compliance, and partner with HRBPs and senior leadership. Requires experience in Global Mobility/Immigration, AI/automation tools, and Workday.

Director of Product Analytics to develop insightful reporting and take product understanding to the next level. Will chart an analytics strategy that blends AI-driven self-service with business partnering and product strategy contribution. Manages a team of 19, including people managers, and works with C-Suite/VP level stakeholders.

Senior Business Analyst role focused on improving post-sales revenue solutions through process optimization, system integration (Salesforce, Smartsheet, Salesloft, Gainsight), KPI tracking, and project ownership. The role involves requirements gathering, UAT, and cross-functional collaboration to drive operational excellence.

Solutions Architect role focused on designing and implementing solutions within the ServiceTitan SaaS platform for customers, acting as a technical and business advisor. This role involves translating customer requirements into scalable configurations, evaluating integrations, and collaborating with various internal teams (Customer Success, Product, Sales, Engineering) and external stakeholders. The position requires strong SaaS platform experience, understanding of service-based businesses, and the ability to bridge business needs with technical solutions.

Solutions Engineer for Pro Products at ServiceTitan, focusing on helping existing customers adopt new features by blending sales skills, technical software expertise, and deep understanding of customer business processes. The role involves leading custom product demonstrations, analyzing customer compatibility, supporting up-selling, repositioning objections with workflow solutions, creating documentation, responding to RFIs/RFPs, collaborating with cross-functional teams, and acting as a subject matter expert on product updates.

ServiceTitan is seeking a Technical Talent Business Partner to join their Talent Acquisition team. The role involves partnering with hiring leaders to develop and execute talent strategies, manage full-cycle recruiting, and ensure a positive candidate experience. The ideal candidate will have 5+ years of recruiting experience, preferably in high-growth tech companies, and strong sourcing and organizational skills.

Contract People Business Partner for G&A teams, focusing on scalable solutions, coaching managers, and driving people initiatives. Requires 5+ years of HR business experience, with at least 4+ years as a strategic HR business partner in a fast-paced scaling environment. Experience in employee relations, organizational design, performance management, and talent development is essential. The role involves strategic thought partnership, coaching leaders, building relationships, leading organizational initiatives, forecasting headcount, and collaborating with People Ops on various HR processes. The company uses AI-assisted tools in recruitment but not for hiring decisions.

ServiceTitan is seeking a Sales Enablement Manager to build and scale programs that empower their Solutions Engineering (SE) team. The role focuses on improving demo quality, mitigating churn, accelerating new hire onboarding, and developing playbooks and content. The manager will leverage tools like Gong, Vivun, Tableau, and Lattice to track performance and identify gaps, and will partner with R&D to incorporate SE feedback into the product roadmap. This role is crucial for driving technical excellence and sales performance within the SE team.

Seeking a Talent Business Partner to join the Talent Acquisition team as a contingent worker, supporting the Sales Development organization. This role will manage full-cycle recruiting for high-volume sales roles, collaborate with hiring managers, and ensure a positive candidate experience during sales scaling efforts. Responsibilities include sourcing, screening, managing the recruitment process, and tracking candidate data in the ATS. Requires 4+ years of full-cycle recruiting experience, preferably in sales or high-volume environments, proficiency with sourcing channels and ATS systems, and strong organizational skills.

This role focuses on managing the long-term success of ServiceTitan's largest customers, driving product adoption, and building strong partnerships. The Customer Success Manager will coach clients on best practices, gather feedback for product enhancements, analyze user engagement data, and act as a subject matter expert.

Enterprise Customer Success Manager role focused on managing a portfolio of ~35 high-touch enterprise customer accounts, ensuring they maximize the value of ServiceTitan's software. Responsibilities include gathering intelligence on product usage, coaching customers on best practices, building senior-level relationships, solving complex problems, analyzing user engagement data, and identifying up-selling/cross-selling opportunities. The role also involves mentoring new hires and collaborating with other teams.

This role focuses on facilitating customer and partner conversations about best workflow practices and utilizing ServiceTitan's software to improve business outcomes like revenue and operational efficiency. The Program Facilitator will design and execute industry-relevant programs, empower customers, provide product guidance, and improve customer-facing programs to increase adoption and satisfaction. The role requires experience in customer relationship management, delivering training, initiative, change management, and multi-tasking.

This is a Revenue Operations Manager role at ServiceTitan, focused on driving strategic initiatives across the customer lifecycle. The role involves deep dives, analysis, ownership of high-impact initiatives, cross-functional partnerships, and presenting insights to senior leaders. While the company uses AI tools in recruitment, this role itself is not AI-related and focuses on business operations and strategy within a SaaS company.

This role is for a Principal Executive Recruiter at ServiceTitan, a software platform for the trades. The recruiter will own end-to-end executive searches for VP, SVP, and confidential roles, acting as a strategic advisor to senior leaders. Responsibilities include designing search strategies, managing searches, building talent pipelines, operating with market intelligence, and elevating the company's executive brand. The role requires 10+ years of experience, with at least 5 years placing VP+ level leaders in high-growth tech companies, and expertise in executive sourcing, compensation, and stakeholder management. While the company uses AI-assisted tools in recruitment, this role itself is not AI-related.

Senior Manager, Landscape Strategy & Operations role at ServiceTitan, focusing on driving strategic initiatives and day-to-day operations within the Landscape Market. This role involves deep dives, ownership of high-impact initiatives, cross-functional partnerships with Product, Sales, and Finance, and supporting market planning. Requires 5+ years of experience in high-growth tech or management consulting, with functional experience in operations, strategy, or growth within SaaS. Must be adept at quantitative and qualitative analysis, managing multiple platforms, measuring performance, forecasting, and distilling complex issues into action plans. The company uses AI tools in recruitment but not for hiring decisions.

Customer Success Manager for Enterprise clients, focusing on managing accounts, ensuring customer value realization from software, and driving revenue through up-selling and cross-selling opportunities. This role involves building senior-level relationships, solving complex customer problems, and analyzing user engagement data.

This role is a Technical Support Specialist for ServiceTitan's software. The primary responsibilities involve assisting customers with software issues via various communication channels, becoming a product expert, and channeling customer feedback and bug reports to internal teams. The role emphasizes excellent people skills, problem-solving, and the ability to master complex software. While the company uses AI in its recruitment process, this specific role is customer support and does not involve building or directly using AI/ML models as its core craft.

Senior Product Manager for ServiceTitan's Payments Platform, focusing on building the next generation of payment systems to help customers get paid faster and grow their business. The role involves owning the roadmap, understanding stakeholder needs, defining metrics, collaborating with various teams, and executing across the product lifecycle. Requires 5+ years of product management experience, preferably in payments platforms, with a strong understanding of payment processing ecosystems.

This role is for a Technical Support Specialist focused on the Financials pillar of ServiceTitan's software. The specialist will assist customers with financial modules, troubleshoot accounting integrations, and guide users on accounting best practices. The role requires strong problem-solving, communication, and customer service skills, along with a solid understanding of core accounting principles. Experience with accounting software like QuickBooks or Sage is preferred.

This role is a Technical Support Specialist for ServiceTitan's Financials pillar, focusing on assisting customers with financial modules, troubleshooting accounting integrations, and guiding them on best practices within the software. It requires a strong understanding of accounting principles and customer service skills.

This role leads and scales the Deal Desk function, partnering with Sales, Finance, Legal, and Operations to structure, optimize, and execute complex commercial agreements. The Director will focus on accelerating deal velocity, ensuring alignment with pricing strategy, margin targets, and revenue recognition requirements, and improving quote-to-cash and order management processes.

Solutions Engineer for Pro Products at ServiceTitan, focusing on helping existing customers adopt new features by blending sales skills, technical software expertise, and deep understanding of customer business processes. The role involves leading custom product demonstrations, analyzing customer compatibility, supporting up-selling opportunities, repositioning objections with workflow solutions, creating documentation, responding to RFIs/RFPs, and acting as a subject matter expert on product updates.

This role focuses on implementing and optimizing the ServiceTitan platform for clients, resolving issues, and collaborating with internal teams to drive product adoption and customer success within the home and commercial services industry. It involves client-facing support, root cause analysis, and cross-functional collaboration to enhance the customer journey and product market fit.

This role focuses on accounting data migrations and system implementations for complex customer needs, involving transferring data between CRM and accounting platforms like QuickBooks and Intacct. The specialist will act as an accounting subject matter expert, drive internal process improvements, and manage client expectations.

This role is for a Solutions Engineer on the Property Care Team, focusing on demonstrating the value of ServiceTitan's software to potential customers. The engineer will partner with sales, support special projects, collaborate on product roadmap strategy, enable new hires, analyze customer compatibility, reposition objections with workflow solutions, create documentation, maintain scripts, respond to RFIs/RFPs, and act as a subject matter expert on product updates. The role requires experience in sales engineering or related sales/product/engineering roles, with a focus on understanding customer business processes and providing practical business context.

Account Executive for ServiceTitan's Fintech payments platform, requiring understanding of the payments and financing industries to explain functionality and benefits to customers. This is a sales role focused on driving the full sales process, building relationships, and maintaining expert knowledge of the product and market.

This role is a Pro Product Specialist at ServiceTitan, focused on managing a portfolio of service companies to drive Pro Product success, retention, and ROI. The specialist will analyze product adoption data, identify insights, provide specialized support, and act as a feedback loop to the Product team. The role requires 2+ years of account management experience or 1+ years in the home services industry.

This role is for a Customer Success Manager at ServiceTitan, focusing on a portfolio of clients using their SaaS platform for field service operations. The CSM will manage the full client relationship from onboarding to renewal, driving adoption, retention, and expansion. Key responsibilities include account ownership, relationship management, value delivery, feature adoption, risk management, identifying expansion opportunities, and collaborating with internal teams. The role requires experience in customer success or account management, a client value-driven mindset, strong communication skills, and proficiency in CRM tools.

ServiceTitan is seeking a Senior Analyst for Sales Compensation Strategy & Analytics to drive insights and recommendations for incentive compensation plans across various business units, including Fintech. The role involves analyzing plan effectiveness, benchmarking industry best practices, and presenting findings to senior leaders to ensure alignment with company strategy and market competitiveness.

Customer Success Manager role focused on ensuring customers maximize their use of the ServiceTitan platform, driving retention and growth. Responsibilities include account ownership, relationship management, guiding customers on value and ROI, proactive and reactive engagement, data analysis for customer success metrics, mitigating churn risk, providing product training, and collecting customer feedback for product improvement.

Manager of Strategic Customer Sales to lead a team of sales professionals responsible for optimizing contract renewals and expanding revenue via core platform expansions and adoption of ServiceTitan’s Pro Product modules within a designated book of Strategic Customers.

This role is for an Enterprise Implementation Consultant at ServiceTitan, focusing on setting up, configuring, training, and testing the ServiceTitan platform for large clients in the Home Services industry. The consultant will manage implementation projects, understand business needs, deliver tailored configurations, conduct training, and collaborate with internal teams to ensure client success and optimize platform utilization.

Staff Product Manager to lead international product roadmap for Australia, adapting ServiceTitan's platform for the Australian market, focusing on localization, customer research, and GTM partnership.

This role is for a Customer Success Manager at ServiceTitan, a company that provides software for home services businesses. The CSM will be responsible for managing a portfolio of customer accounts, building relationships, driving product adoption, ensuring customer satisfaction, and ultimately contributing to customer retention and revenue growth. The role involves proactive and reactive engagement, data analysis to track success metrics, and providing product training. While the company may use AI tools, this role is focused on customer relationship management and product utilization, not on building or developing AI/ML models.

Customer Success Manager role focused on ensuring customers maximize their use of the ServiceTitan platform, driving retention and growth. Responsibilities include account ownership, relationship management, guiding customers on value and ROI, proactive and reactive engagement, data analysis for customer success metrics, mitigating churn risk, providing product training, and collecting customer feedback for product improvement.

This role is for a Customer Success Manager at ServiceTitan, a company that provides software for home services businesses. The CSM will be responsible for managing a portfolio of customer accounts, building relationships, driving product adoption, ensuring customer satisfaction, and ultimately contributing to customer retention and revenue growth. The role involves proactive and reactive engagement, data analysis to track success metrics, and providing product training. While the company may use AI tools, this role is focused on customer relationship management and product utilization, not on building or developing AI/ML models.

Staff Product Designer for a SaaS product in the home services industry, focusing on user experience, research, and collaboration with product and engineering teams to ship features.

This role is for a Lead Development Representative (LDR) on a 4-month contract, focused on fueling the professional development program and driving productivity across the sales organization. The LDR will research and enrich contacts and accounts to reduce the administrative burden on sales teams, identify key decision-makers, gather business insights, and make targeted calls. The role emphasizes a clear path to promotion within the sales development team, with mentorship and structured KPIs. It requires coachability, attention to detail, drive for results, organizational skills, and strong communication foundations.

Senior Staff Product Designer for a SaaS product in the home services industry, focusing on identifying, proposing, and leading design projects to refine product strategy and ensure consistent user experiences. The role involves working with product managers, engineers, and users to solve complex problems with data-driven solutions and drive measurable outcomes.

Solutions Engineer for an enterprise software company, focusing on demonstrating product value to potential customers, supporting sales, and collaborating on product strategy. This role requires a blend of sales skills, technical expertise, and business process understanding to drive customer acquisition and revenue.