Uber

Manager of Account Management role focused on leading a team to upsell and optimize performance for merchant partners in a fast-changing market. Requires navigating ambiguity, driving data-driven strategies, and influencing cross-functional teams. This is a leadership role focused on business growth and partner relationships within the consumer domain.

This role provides customer support for Uber's Autonomous Vehicle program, handling inquiries via phone and ticket systems. It requires problem-solving, empathy, and comfort with multiple support platforms. The role is part of the Community Operations organization and focuses on delivering a world-class customer experience.

This role focuses on driving the expansion and optimization of Uber Health partnerships within the Home and Community Based Services (HCBS) sector, specifically targeting Intellectual and Developmental Disabilities (IDD) populations. The Account Executive will manage a portfolio of key accounts, identify cross-sell opportunities, and work to secure enterprise-wide adoption and recurring revenue. The role requires a strong B2B sales background in Healthcare or Technology, with a proven track record of exceeding sales quotas.

This role is for a Growth Strategy Operations Manager at Uber Direct in Finland. The primary focus is on owning the Go-To-Market commercial strategy, including pipeline creation and sales, for new merchants. The role also involves scaling merchant operations, driving commercial health, and ensuring operational excellence and financial sustainability for partnerships. The manager will be responsible for sales, account management, financial/operational efficiency, and data analysis to quantify performance and prioritize initiatives. The role requires strong analytical, commercial, communication, project management, and stakeholder management skills, with a high degree of autonomy and comfort with ambiguity. Fluency in Finnish and English is mandatory.

Enterprise Account Executive for Uber Health, focusing on acquiring new partnerships within health systems. This role involves identifying opportunities, closing deals, and managing implementations to embed Uber Health products into complex healthcare organizations.

Senior Strategic Regional Account Executive for Uber for Business, focusing on growing a portfolio of Global Strategic Accounts across the UK. The role involves acting as a strategic partner to senior stakeholders, identifying new use cases, expanding relationships, and driving long-term commercial growth. Requires a hunter mentality, leading the full sales cycle from identifying business challenges to closing complex deals. Success depends on building credibility with executive stakeholders, understanding large business operations, and influencing decision-making. Collaboration with cross-functional teams is key for pipeline generation, revenue growth, and customer impact.

Customer Success Manager for Uber Direct, focusing on merchant growth, retention, and commercial outcomes by acting as a strategic partner and advocating for merchant needs to internal product and ops teams.

This role is for a Head of Earner Operations at Uber, focusing on driver growth, retention, and experience across the US and Canada. It involves setting strategic vision, leading a team, developing and executing plans, and collaborating with various cross-functional partners. The role requires strong operations, project management, and leadership skills, with a focus on delivering business impact and improving the earner experience.

This role focuses on managing critical incidents related to brand risk and safety for Uber users, requiring direct communication with affected parties and collaboration with internal teams. It involves documenting incidents, handling escalations, auditing agent performance, and conducting root cause analysis to improve processes. The position demands strong communication, problem-solving, and stakeholder management skills, with a focus on providing world-class customer support.

Account Executive for Uber Eats SMB G&R (alcohol) sales team, focusing on acquiring new merchants, managing the full sales cycle, negotiating contracts, and exceeding quarterly sales goals.

This role is for a Senior Accountant focused on Financial Reporting, assisting with SEC filings (10-K, 10-Q, 8-K), maintaining reporting platforms, and ensuring GAAP and SOX compliance. It requires a strong accounting background and CPA license.

Account Executive for Uber Eats in London, UK, focused on acquiring new restaurant partners and growing existing ones. Responsibilities include outbound prospecting, closing deals, negotiating contracts, and collaborating with internal teams for seamless onboarding and partner success. Requires experience in sales pipeline management, identifying customer needs, meeting sales targets, and CRM software proficiency.

Lead Product Operations Manager for Uber's Autonomous Mobility & Delivery division. This role bridges external partner tech teams and Uber's internal product roadmap, focusing on 0-1 Autonomous partner launches and global growth. Responsibilities include owning partner relationships, navigating technical complexity, aligning cross-functional stakeholders, translating feedback into actionable plans, owning core business metrics, influencing leadership, and building strategic frameworks for scaling Autonomous products.

Strategy & Operations Lead for Global Delivery Partnerships in LATAM, focusing on scaling the Uber Eats business by driving operational excellence, identifying growth opportunities, and improving business performance through data analysis, cross-functional collaboration, and partner relationship management.

This role focuses on managing partnerships for Uber's Autonomous division, bridging external tech teams with Uber's product roadmap. It involves end-to-end ownership of partner relationships, from technical discovery to launch and expansion, ensuring the Autonomous platform and APIs contribute to global growth safely and efficiently. The role requires navigating technical complexity and ambiguity in 0-1 launches, influencing stakeholders, and driving core business metrics post-launch.

This role is in Strategic Finance, focusing on financial reporting, analytics, and planning for marketing investments. It involves financial modeling, partnering with business leaders, and supporting strategic initiatives. The role requires a BS/BA in a relevant field, 2+ years of experience, and proficiency in Excel/Google Sheets, with preferred experience in financial planning systems, SQL, or statistical software.

This role focuses on defining and optimizing channel strategies, improving customer success processes, and implementing new Standard Operating Procedures for Autonomous Vehicles (AV) Mobility at Uber. The Program Manager will build world-class customer and partner support by leveraging existing capabilities and defining unique AV needs.

This role focuses on developing and implementing merchant selection strategies and pricing models for Uber Eats Canada. It involves analyzing market dynamics, managing merchant deals, and collaborating with cross-functional teams to ensure business performance and a competitive value proposition. The role requires strong analytical and strategic thinking, with a focus on data-driven decision-making.

This role is for a Merchandising Operations Manager at Uber Eats, focusing on supporting the Retail line of business by creating a best-in-class in-app shopping experience. The role involves executing merchandising strategies, analyzing performance using SQL, building dashboards, conducting UX audits, supporting experimentation (A/B tests), identifying improvement opportunities, contributing to documentation, and collaborating cross-functionally. It requires at least 3 years of experience in retail, e-commerce, or related fields, strong analytical and project management skills, and SQL proficiency. Experience in tech, retail industry, and experimentation frameworks is preferred.

Performance Marketing Strategy Manager I for Uber Eats delivery vertical in APAC, responsible for crafting global paid channel strategy (SEM, Display, Social & Affiliate) and collaborating with regional leads and channel excellence teams.

Account Manager for Uber Eats SMB in Western Canada, focusing on retaining and growing high-value restaurant accounts, ensuring partner success, and identifying opportunities for expansion and revenue increase. Requires bilingual Mandarin/English fluency and 3+ years of experience in sales or account management.

This role supports and monitors document operations for global and APAC regions, focusing on quality, efficiency, and continuous improvement. Responsibilities include data analysis, executing workflows, refining SOPs, collaborating with stakeholders, and managing cross-functional projects to improve processes and meet operational targets. The role requires strong organizational and analytical skills to identify root causes, suggest improvements, and ensure operational readiness.

This role is for a Senior Merchant Strategy & Operations Manager at Uber, focusing on their Grocery & Retail business. The responsibilities include product expertise on merchant platforms, solutions design for strategic accounts, analytics and insights for merchant performance, and process improvement. The role requires 5+ years of experience in management consulting, business operations, or strategy, with strong analytical skills, SQL, and advanced Excel. It is not directly related to AI/ML development.

Head of Growth Marketing Strategy for Uber's Americas region, focusing on orchestrating the end-to-end growth funnel for Mobility and Delivery businesses. This role requires a blend of strategic vision, analytical rigor, cross-functional leadership, and executive communication to drive regional growth and expansion by balancing brand equity with performance-driven outcomes.

Strategy and Operations Manager for Uber Eats, focusing on driving growth, efficiency, and strategic initiatives across the marketplace. Requires strong analytical and execution skills, cross-functional collaboration, and experience with data modeling and business case development.

Account Manager for Uber Eats, focusing on managing strategic retail merchant partners to drive revenue growth, operational excellence, and customer experience. Responsibilities include managing commercial relationships, executing strategies, improving KPIs, presenting data-backed solutions, and coordinating between merchants and internal teams.

This role is for a Customer Support Representative at Uber, focusing on resolving user issues and building customer loyalty. The role requires strong communication skills, empathy, and problem-solving abilities, with a focus on delivering high-quality service across multiple platforms.

Global Account Manager for Uber Eats, managing a portfolio of strategic restaurant partners to drive growth, improve operational health, and ensure client satisfaction. This role involves strategic conversations, identifying growth opportunities, and acting as a trusted advisor.

Enterprise & Strategic Account Manager for Uber Eats, focusing on managing and growing a portfolio of strategic restaurant partners. The role involves driving business strategy, identifying growth opportunities, improving operational health, and collaborating with internal teams to deliver tailored solutions. Requires B2B client-facing experience, strong analytical and problem-solving skills, and excellent communication.

This role is for a Senior Operations & Logistics Manager focused on Uber's airport operations in Southern Europe. It involves strategic partner management, P&L ownership, cross-functional leadership, physical experience optimization, and operational excellence. The role requires experience in operations, strategy, consulting, or business development, with a preference for mobility or travel industry knowledge. It is not directly related to AI/ML development.

This role is for a Business Development Representative for Uber for Business in Eastern Europe. The primary responsibility is to generate pipeline through outbound prospecting, including cold calling, emailing, and social selling, and to partner with Account Executives to source new opportunities. The role requires B2B sales experience, strong communication skills, and proficiency with sales tools.

This role is for a Senior Account Manager focused on growing franchisee partners for Uber Eats in France. The responsibilities include managing a portfolio of 80-100 franchisee groups, acting as their commercial partner, diagnosing performance, identifying growth levers, and driving measurable topline growth. The role involves both field/phone work with operators and strategic planning/analysis. Key activities include sales outreach, pipeline management, adapting HQ strategies, analyzing performance, and representing field insights internally.

Strategy & Operations Manager for Uber's EMEA Restaurant team, focusing on reducing merchant-driven defects, improving reliability, and exploring monetization opportunities within the hardware ecosystem. This role involves defining strategy, leading structural improvements, owning performance measurement, driving cross-functional execution, and championing the restaurant perspective.

Manager role focused on defining and shaping early-stage vehicle and fleet concepts for autonomous mobility and delivery, working with cross-functional teams and external partners to translate ideas into actionable programs.

Senior Account Manager for Uber Eats focusing on grocery and retail partnerships in New Zealand. The role involves driving strategic growth, improving store operations, and enhancing customer satisfaction by managing a portfolio of partners, identifying growth opportunities, selling strategic Uber services, and strengthening partner relationships. Requires experience in account management, business development, or partner management, with strong commercial acumen and relationship-building skills.

This role manages a portfolio of global brands within Uber Eats Japan, focusing on strategic planning and execution to drive growth and success for brand partners. It involves cross-functional collaboration, negotiation, and building external networks.

Manager for Autonomous Vehicles OEM Programs at Uber, focusing on zero-to-one vehicle programs from scoping to commercial launch, coordinating with external AV and automotive partners, and managing cross-functional initiatives. Requires fluency in Japanese or French.

Senior Manager, Account Management for Uber Eats SMB in Spain, responsible for driving strategic growth, customer success, and operational excellence for restaurant partners. This role involves leading a team, owning portfolio growth, ensuring partner and customer excellence, and acting as a cross-functional leader.

This role is for a Sales Operations Analyst at Uber, focusing on supporting and scaling the commercial organization. Responsibilities include analyzing performance, identifying inefficiencies, implementing process improvements, building dashboards, and collaborating with cross-functional teams. The ideal candidate has strong analytical skills, SQL proficiency, and experience in Commercial Ops or similar fields.

Lead Product Manager for Uber's Merchant team, responsible for products that improve merchant onboarding, operations, and retention, and drive business growth through pricing and incentives.

Account Manager for Uber Eats SMB partners, focusing on consultative sales, customer lifecycle management, problem-solving, data analysis for insights, relationship building, cross-functional collaboration, and end-to-end ownership of a book of business to drive revenue and retention targets.

This role focuses on analyzing operations, optimizing processes, and driving product development through data insights. Responsibilities include building analytical frameworks, managing data pipelines and dashboards, performing various statistical analyses, and presenting findings to product leads. The role requires strong analytical skills, stakeholder management, and business acumen.

Market Lead for Uber's Grocery and Retail business in Poland, responsible for P&L, strategy, operations, team leadership, and commercial partnerships to drive growth in a strategic market.

Partner Manager for Uber Grocery and Retail in Finland, focusing on driving revenue growth, operational excellence, and customer service through relationship management, business analysis, and cross-functional initiatives. This role involves optimizing partner performance, fostering relationships, building business models, analyzing trends, and onboarding new partners.

This role is for a Senior Strategic Partnerships Manager at Uber Grocery in the UK. The primary focus is on leading account management for key strategic grocery partners, driving commercial, operational, and product success. Responsibilities include managing joint business plans, executing commercial strategy, improving operational performance, developing promotional strategies, promoting Ads and Direct Benefits, and overseeing financial processes. The role requires at least 5 years of experience in sales or account management, with a data-driven mindset and strong analytical skills.

Uber Eats is looking for a Head of Commercial Partnerships for the DACH region to lead sales efforts, build partnerships with retailers, and grow the platform's presence in the grocery and retail sector. This role involves managing a sales team, developing sales strategies, and collaborating cross-functionally to achieve revenue targets and expand market share.

Operations Manager for Uber Eats Courier Operations in Portugal, focusing on ensuring safety and compliance through data-driven insights, strategic initiatives, and project management. This role involves analyzing market performance, developing analytical frameworks, managing end-to-end projects, defining strategies for courier operations, and acting as a liaison between local teams and product/regional teams.

This role is for a Senior Merchandising Manager for Grocery at Uber in Tokyo, Japan. The primary focus is on developing and executing merchandising and content strategies to enhance the consumer shopping experience, drive engagement, and increase conversion. The role involves campaign ownership, performance analysis, and cross-functional leadership, requiring strong analytical skills and fluency in English and Japanese.