Cresta

This role is for a Forward Deployed Product Manager focused on creating, deploying, and optimizing AI Agents for enterprise customers in the EMEA region. The role involves defining agent outcomes, managing the deployment lifecycle, designing and iterating on AI agents with engineers, serving as an AI Agent SME for sales, leading customer relationships, and improving deployment playbooks. It requires a strong technical understanding of AI/LLM products and experience leading complex deployments.

Product Manager role focused on deploying, optimizing, and iterating on AI Agents for enterprise customers, working closely with Forward Deployed Engineers and customer stakeholders to drive business outcomes and shape the AI agent platform.

Product Designer role focused on creating tools (AI Builders) that allow customers to design, configure, test, and deploy AI agents and workflows. The role involves translating complex AI capabilities into intuitive user experiences for both technical and non-technical users, focusing on end-to-end flows and balancing agentic and deterministic workflows.

This role is for a Director of Partner Marketing at Cresta, an AI company focused on revolutionizing contact centers. The individual will build and lead the partner marketing function from scratch, developing and executing scalable programs to drive partner-sourced and partner-influenced pipeline. Responsibilities include designing partner marketing models, developing messaging, creating enablement programs, analyzing performance, and influencing product roadmaps based on partner feedback. The role requires strong experience in SaaS partner marketing, data-driven analysis, and executive-level communication.

This role is for a Senior Product Marketing Manager focused on the Insurance industry. The core responsibility is to own and scale Cresta's positioning, messaging, and go-to-market strategy for this vertical. This involves translating platform capabilities into industry narratives, establishing thought leadership, developing buyer personas, partnering across teams for GTM execution, launching new product capabilities, and influencing the product roadmap based on market feedback. While the company develops AI products and the role works with AI concepts, the primary function is marketing and GTM strategy, not direct AI/ML model development or deployment.

This role focuses on managing relationships with technology and solution partners to enable them to leverage Cresta's AI platform for contact centers. The Senior Partner Solutions Manager will act as a technical expert, guiding partners in designing and implementing joint solutions, supporting sales cycles, and gathering feedback for product improvements. The role is crucial for scaling Cresta's growth through partnerships.

This role is for a Sales Development Representative (SDR) at Cresta, an AI company focused on revolutionizing contact centers. The SDR will be responsible for building sales pipeline through outbound prospecting and inbound qualification, generating qualified leads to drive revenue growth. The role requires strong business acumen, sales instincts, and the ability to work in a fast-paced environment. While the company is AI-focused, this specific role is in sales and does not involve building or shipping AI models.

Sales Development Representative for Cresta, an AI company revolutionizing the contact center space with its AI and human intelligence platform. The role focuses on building sales pipelines through outbound prospecting and inbound qualification, generating leads, and supporting sales growth. Requires sales experience, business acumen, and strong communication skills.

This role focuses on scaling Cresta's organic growth engine through SEO, AI Engine Optimization (AEO), and AI-scaled content initiatives. The Growth Content Manager will own the strategy and execution of content programs to drive organic discovery, engagement, and pipeline, optimizing for both traditional search engines and AI-driven search experiences. The role involves translating complex AI capabilities into clear messaging and improving the use of AI tools in content workflows.

Director of Product Marketing, International (EMEA & APAC) for Cresta, an AI platform company that helps contact centers discover customer insights, automate conversations, and empower team members. The role focuses on regional go-to-market strategy, narrative, and field alignment, acting as a bridge between global product marketing and regional teams.

VP of Partnerships, EMEA to define and execute Cresta’s partnerships strategy across the EMEA region. This role will focus on identifying, structuring, and closing high-impact strategic partner-led deals that accelerate customer acquisition, expand Cresta’s enterprise footprint, and drive revenue growth through partner resell and co-sell motions. The role requires building the foundational partner ecosystem across system integrators, resellers, BPOs, and technology partners.

This role is for a Sales Enablement Manager focused on international markets (EMEA and APAC) for an AI company. The primary responsibility is to build and scale GTM teams, accelerate sales ramp, drive consistent execution, and improve regional revenue growth. It involves adapting global onboarding programs, reinforcing sales processes, providing coaching, aligning content, measuring performance, and ensuring field readiness for product launches and customer-facing conversations. The role requires experience in sales, sales enablement, or sales management in a B2B SaaS environment, with a focus on supporting global sales teams and understanding enterprise sales motions. It's described as a hands-on, builder role with ambiguity.

The role is for a Senior Product Designer focused on the Core Platform at Cresta, a company that uses AI to enhance contact center operations. The designer will be responsible for horizontal frameworks and shared capabilities that all Cresta products are built upon, emphasizing systems thinking and designing reusable, scalable, and customizable platforms rather than point solutions. The role involves partnering with Product and Tech leads, driving cross-squad alignment, and ensuring an enterprise-ready experience. While the company is AI-native and uses AI tools, the core craft of this role is product design for platform capabilities, not direct AI/ML model development.

This role is a Customer Trainer for Cresta, an AI-powered contact center platform. The trainer will collaborate with SMEs to design and deliver training sessions, create instructional videos, and maintain documentation to drive product adoption and customer value. The role requires experience in training, strong communication skills, and familiarity with SaaS products, with a preference for contact center industry experience.

This role is for a Sr. Director of Product Marketing responsible for defining and driving the go-to-market strategy for Cresta's AI Agent and Agentic Assist portfolio. The role requires deep understanding of the agentic AI landscape, market research, competitive analysis, and cross-functional collaboration to launch new products and influence roadmap priorities. While the role is deeply involved with AI products, the core function is product marketing, not direct AI/ML development.

This role is for a Senior Product Marketing Manager focused on the Travel & Hospitality industry. The primary responsibility is to own and scale Cresta's positioning, messaging, and go-to-market strategy for this vertical. The role involves translating platform capabilities into industry narratives, establishing thought leadership, developing buyer personas, partnering across teams for GTM strategies, launching new product capabilities, and influencing the product roadmap based on market insights. While the company is AI-focused and the role touches on AI products, the core function is product marketing, not direct AI/ML development or research.

Account Manager role at Cresta, an AI company focused on revolutionizing contact centers. The role involves driving upsells, renewals, and long-term customer value, shaping the Account Management function, and building enduring partnerships. It requires an entrepreneurial mindset, operational excellence, and strong commercial thinking.

This role focuses on enabling go-to-market teams to effectively position, sell, and deploy Cresta's AI Agent product. It involves translating complex AI capabilities into clear value propositions and practical use cases for enterprise customers, working closely with Product, Product Marketing, Sales, and RevOps to build enablement programs and content. The goal is to increase seller confidence, improve deal quality, and accelerate adoption of the AI Agent product.

Product Manager for Cresta's enterprise AI platform, focusing on foundational capabilities like Identity and Access Management (IAM) to enable scaling, security, and reliable operation across complex customer environments. The role requires technical fluency, strong product judgment, and collaboration with engineering, security, and customer-facing teams to define and deliver platform features supporting both AI agents and human workflows.

This role partners with Sales Directors to showcase Cresta's AI platform to potential customers in the APAC region. It involves providing technical insights, conducting product demos, managing technical validation activities (POCs, pilots), and developing the business case for prospects. The Solutions Engineer acts as a liaison between sales, customers, and Cresta's technical teams, with a focus on driving adoption and demonstrating ROI.

This role focuses on managing the end-to-end deployment of AI solutions for customers, ensuring they are successfully implemented, adopted, and drive measurable business outcomes. It requires strong project management skills, experience with technical or AI-driven SaaS implementations, and the ability to translate complex technology into actionable plans.

Senior-level role partnering with Cresta's largest customers to define and deliver strategy and vision for AI solutions, focusing on value realization and enterprise-wide transformations. Requires deep understanding of Customer Success, value realization, and enterprise sales acumen.

This role focuses on measuring and demonstrating the value of Cresta's AI platform to enterprise customers. The AI Value Partner will design experiments, analyze conversational and operational data, build dashboards, and develop statistical or ML models to quantify customer impact and support ROI discussions. The role requires strong analytical, statistical, and communication skills, with experience in SQL, Python, and dashboarding tools.

Sales Development Representative for Cresta, an AI company focused on revolutionizing contact centers by combining AI and human intelligence to uncover insights, automate processes, and improve team efficiency. The role involves outbound prospecting and inbound qualification to generate qualified leads and build sales pipeline.

Enterprise Account Executive for Cresta, an AI platform revolutionizing contact centers by unlocking customer insights and automating conversations. The role involves selling to F1000 companies in EMEA, managing complex sales cycles, and partnering with internal teams. Requires 5+ years of SaaS enterprise sales experience and strong executive communication skills.

This role is for a Program Director focused on driving end-to-end deployments and value realization for Cresta's largest enterprise customers. The role involves serving as an executive sponsor, orchestrating complex AI transformation programs, and managing a team to ensure flawless execution and measurable business impact. It requires strategic vision, executive communication, operational rigor, and a deep understanding of enterprise transformation in the AI era.

Senior Solutions Architect role focused on integrating Cresta's AI platform with enterprise systems, spanning pre-sales to post-sales technical architecture and implementation support. Requires deep understanding of CX, contact center infrastructure, cloud platforms, and Generative AI solutions.

This role is for an Embedded Expert focused on configuring and maintaining a SaaS product for contact centers, analyzing conversation data, and supporting customer analysts. While the company develops AI products, this specific role is customer-facing and focused on product utilization and analysis rather than core AI/ML development.

Enterprise Solutions Engineer role focused on partnering with sales to showcase Cresta's AI platform to potential customers. Responsibilities include providing technical insights, conducting product demos, managing technical validation (POCs, pilots), and developing business cases. The role acts as a liaison between sales, customers, and technical teams, requiring deep expertise in Conversational AI and CCaaS platforms.

Strategic Sales Director for Cresta, an AI platform company focused on revolutionizing the contact center. The role involves closing large enterprise deals, building executive relationships, and contributing to sales process definition and regional expansion in Australia. Requires extensive SaaS sales experience and ability to articulate value propositions.

Strategic Sales Director for Cresta, an AI company revolutionizing the contact center with a platform combining AI and human intelligence. The role focuses on large enterprise deals in EMEA, requiring relationship building with executives and evangelizing AI technology. It involves defining sales processes, regional expansion, and building the EMEA sales region.

Strategic Sales Director for Cresta, an AI company focused on revolutionizing contact centers. The role involves driving revenue growth by leading large sales opportunities, building pipeline, and establishing relationships with executive decision-makers. This is a high-impact role for someone passionate about using AI to solve business challenges, with responsibilities including prospecting, account planning, leading sales cycles, and collaborating cross-functionally. Requires 7+ years of enterprise SaaS sales experience, C-level engagement skills, and a proven track record in hunting and closing net-new business.

Strategic Sales Director for Cresta, an AI company revolutionizing contact centers. This role focuses on driving revenue growth by leading large sales opportunities, building relationships with executives, and closing net-new business. The ideal candidate has extensive enterprise SaaS sales experience and a proven track record in hunting and closing deals with C-level stakeholders.

Director, Enterprise Sales, West for Cresta, a company that uses AI to improve contact center performance. The role involves leading a team of Enterprise Account Executives to drive new business and expand existing accounts, focusing on achieving revenue targets and scaling the sales process. Requires strong leadership, sales strategy, and experience selling technical solutions to large enterprises.

Enterprise Account Executive role focused on selling Cresta's AI-powered contact center platform to large ARR deals. The role involves building relationships with executives, articulating value, and managing complex sales cycles. Cresta's platform uses AI to help contact centers discover insights, automate processes, and empower teams.

This is an internship role focused on product design for an AI and human agents platform in the contact center domain. The intern will work on end-to-end UX processes, including product design, user research, and visual design, to create user experiences and tools for AI-powered business workflows and automations. The role involves generating UX ideas, analyzing user challenges, supporting user research, prototyping with AI tools, and collaborating with cross-functional teams.

Marketing Manager for an AI platform company focused on contact centers, responsible for developing and executing regional marketing strategies, driving pipeline, and building brand presence in APAC.

This role is for a Motion Graphics & Video Editor at Cresta, an AI company specializing in contact center solutions. The editor will create video and motion graphics for product and brand storytelling, supporting marketing and product marketing efforts. Responsibilities include designing and animating motion graphics, translating concepts into visuals, editing videos, and managing the end-to-end video lifecycle. The role requires proficiency in design and editing software and experience in motion graphics for marketing.

Deal Strategy & Operations Manager for an AI company specializing in contact center solutions. This role focuses on structuring and executing complex enterprise deals, optimizing the quote-to-cash process, and providing strategic advisory to sales teams. The company leverages AI to enhance customer conversations and operational efficiency.

This role is for a Senior Brand & Integrated Campaigns Manager at Cresta, an AI company focused on revolutionizing contact centers. The manager will be responsible for developing and executing creative brand campaigns across various media to increase brand awareness, reputation, and growth. The role requires experience in brand/integrated marketing, advertising, or creative strategy, particularly in enterprise tech, and involves partnering with multiple teams to bring world-class strategies and content to market.

This role is for a Senior Procurement Operations Manager at Cresta, an AI company. The role focuses on managing procurement operations, systems, vendor contracts, and analytics. It involves acting as a product owner for procurement workflows and tooling, coordinating contract operations, managing renewals, supporting negotiations, and providing data reporting. This is an individual contributor role with cross-functional responsibilities.

This role is for an Accountant at Cresta, an AI company. The Accountant will be responsible for period-end close activities, managing vendor bills, accounts receivable, collections, expense reports, and assisting with payroll. The role requires a Bachelor's degree in accounting, finance, or business, and 1 year or less of relevant experience. Strong Excel and general accounting principles knowledge are necessary.

Seeking a Senior Accountant to join Cresta's accounting team. This role will shape revenue to cash processes in a high-growth, cutting-edge AI company, working closely with Sales, Finance, and HR to support and scale the accounting function.

Field Marketing Manager for an AI platform company focused on contact centers. The role involves owning event strategy, execution, ROI reporting, cross-functional alignment, budget management, vendor negotiation, and driving integrated promotional plans. Requires strong project management and analytical skills. Experience with AI/Contact Center solutions is preferred.

Enterprise Account Executive for an AI company focused on contact centers. The role involves selling to F1000 companies in APAC, managing complex sales cycles, and building relationships with key executives. This is a founding role with opportunities to shape sales processes and regional expansion.

This role leads a team of Strategic Sales Directors responsible for driving new enterprise business and expanding key accounts for Cresta's AI-powered contact center platform. The RVP will provide strategic direction, coaching, and operational execution to ensure the team meets revenue targets. Responsibilities include building and developing the sales team, establishing a sales motion, managing complex deals, and collaborating cross-functionally.

This role is for a Head of Demand Generation & Growth at Cresta, an AI company focused on contact center optimization. The role is responsible for customer acquisition, conversion, and expansion through digital, product, and automated channels. It involves architecting and executing a holistic growth strategy, leading performance marketing, website optimization, SEO/AEO, content performance, and experimentation. The role also requires collaboration with Product, Product Marketing, RevOps, and Sales, owning marketing analytics, managing agencies, building a team, and optimizing the marketing tech stack. The ideal candidate has 7+ years of B2B SaaS marketing experience, with at least 3 years in a growth leadership role, and expertise in paid acquisition, SEO, website optimization, and analytics. Proficiency with various marketing tools and a data-driven mindset are essential. The role is not directly involved in building or researching AI models, but rather in driving customer acquisition for an AI product.