Synthesia

Customer Success Manager for an AI video platform, focusing on enterprise clients, driving adoption, retention, and growth. Requires customer-facing experience, relationship building, and understanding client ROI.

The Principal Partner Manager will be responsible for building and growing Synthesia's GSI (Global System Integrator) motion, focusing on embedding Synthesia Skills into large Sales Transformation engagements. This role involves landing strategic agreements with top-tier GSIs, driving partner-sourced pipeline, building joint go-to-market playbooks, and managing executive relationships. The position requires deep GSI connections, an output-oriented approach, and the ability to expand the partner motion into new areas.

Product Manager for an AI video platform, focusing on the analytics layer for enterprise learning and development. The role involves owning the end-to-end analytics product, understanding customer needs, defining the roadmap, and working with engineering and design teams to build a product that measures the effectiveness of learning programs.

This role is for a Social Media Lead at Synthesia, an AI video platform. The role focuses on owning the company's social media presence, shaping the narrative around AI and creativity, and driving content distribution. It requires a strategic approach to social media, understanding of AI's impact, and strong communication skills.

The Social Media Lead will own Synthesia's presence across social media platforms, shaping the social voice and narrative around AI, creativity, and the future of work. This role focuses on distribution and community engagement for an AI video platform.

This role is for a Culture Editor at Synthesia, an AI video platform. The editor will shape the company's social media voice and narrative around AI, creativity, and the future of work, managing presence across various platforms and engaging with the community. The focus is on distribution and storytelling rather than direct AI model development.

The Solutions Consultant role at Synthesia, an AI video platform, focuses on driving technical validation and value realization for prospects and customers. This role bridges Sales, Customer Success, and Product, ensuring customers understand, adopt, and expand their use of Synthesia based on clear business outcomes. Responsibilities include leading discovery, owning solution design and technical validation, making value tangible through demos and workshops, driving first value and early adoption, unlocking expansion opportunities, building repeatability, and operating as a cross-functional leader. The ideal candidate has 2+ years in a customer-facing technical role, strong commercial and consultative skills, and experience in SaaS, AI, or enterprise technology environments.

Solutions Consultant for Synthesia, an AI video platform, focusing on technical validation and value realization for prospects and customers. This role bridges Sales, Customer Success, and Product to ensure customers adopt and expand the platform based on clear business outcomes, driving technical wins and successful initial workflows.

The role is for a Culture Editor at Synthesia, an AI video platform. The editor will shape the company's social media voice and narrative around AI, creativity, and the future of work, managing presence across multiple platforms and engaging with the community. The focus is on distribution and storytelling, not just social media posting.

Enterprise Account Executive for Synthesia, a leading AI video platform used by over 90% of the Fortune 100. The role involves managing the full sales cycle, landing new logos, expanding existing relationships, and owning pipeline within the Enterprise segment (1,000 - 20,000 employees). Requires strong sales experience, business acumen, and ability to communicate value effectively.

This role is for a Knowledge & Enablement Specialist at Synthesia, an AI video platform. The primary focus is on creating, publishing, and maintaining customer-facing content and learning experiences within the company's Academy. The role involves translating product workflows and feature changes into clear, engaging content across various formats, improving learner flow, ensuring content quality, and iterating based on feedback. The specialist will partner with cross-functional teams and use AI tools to enhance their work, becoming a power user of the Synthesia platform.

Sales Development Representative for an AI video platform company. Responsibilities include driving growth through inbound and prospecting activities, generating leads, educating leads, developing understanding of lead generation processes, creating email sequences, making cold calls, and conducting follow-up calls. Requires a bachelor's degree, strong communication and interpersonal skills, and the ability to thrive in a fast-paced environment. Bonus points for experience with sales automation tools and CRM.

The role is for a Senior Knowledge & Enablement Specialist to build and maintain the Synthesia Academy, a hub for customer learning on Synthesia's AI video platform. Responsibilities include leading execution for Academy areas, contributing to learning design, improving learner journeys, running iteration loops based on feedback, and collaborating with various teams. The role emphasizes strong execution, operational judgment, and evidence-led iteration to create high-quality learning experiences.

Product Manager for Synthesia, an AI video platform, focusing on the Editor, Player, and public APIs. The role involves defining product strategy, roadmap, and collaborating with engineering to enhance video creation and playback experiences for enterprise and developer adoption.

Product Marketing Manager responsible for owning the release marketing process for an AI video platform. This role involves building repeatable launch processes, managing the product roadmap, and ensuring GTM teams have the necessary information and assets. The role emphasizes systems thinking, automation, and leveraging AI tools for efficiency.

Synthesia is seeking a Manager, Solutions Consulting to lead pilot projects and onboarding for their AI video platform. This role involves designing and overseeing pilots to demonstrate value, managing customer onboarding, and collaborating with internal teams to ensure client success and drive adoption. The ideal candidate will have a strong background in SaaS services management, project management, and strategic client engagement.

Product Designer (Staff/Principal) for Synthesia, a leading AI video platform for business. The role focuses on the core creation and editing experience, aiming to redefine video creation by making it powerful yet simple. Responsibilities include leading design for editor workflows, interaction patterns, creation quality, and collaboration features within an evolving AI-driven authoring space. The role requires strong interaction and UI design craft, systems thinking, and the ability to turn ambiguous problem spaces into clear direction.

Product Designer (Staff/Principal-level) for Synthesia, the world's leading AI video platform for business. The role focuses on the core creation and editing experience, aiming to redefine video creation by making it accessible and powerful. Responsibilities include leading design for surfaces where customers script, build, iterate, collaborate on, and publish videos, setting design vision, influencing roadmaps, and raising the craft bar. The ideal candidate has experience designing complex, high-usage product surfaces, strong interaction and UI design skills, systems thinking, and comfort operating in ambiguity.

Product Designer, Growth (Staff/Principal-level) for Synthesia, a leading AI video platform. Focuses on user activation and retention by redesigning onboarding, first-time editor experiences, and early product exploration. Works on complex, zero-to-one challenges in AI-native workflows, partnering with PMs and Engineers to influence product direction and move core growth metrics.

This role is a Technical Support Specialist for Synthesia, an AI video platform. The specialist will investigate and troubleshoot complex technical issues, apply fixes, escalate to engineering, and collaborate with product and engineering teams. The role requires strong troubleshooting skills, experience with SaaS platforms, REST APIs, and monitoring tools like Datadog.

Regional Director of Sales, Mid Market for Synthesia, an AI video platform used by over 90% of the Fortune 100. The role involves leading and scaling a Mid-Market sales team, driving new logo acquisition, and building a land-and-expand motion. Responsibilities include building and leading a US-based team, establishing pipeline generation excellence, creating a performance culture, and partnering cross-functionally. Requires proven leadership experience in Mid-Market SaaS sales, experience in outbound-led organizations, and a background in reputable sales environments.

This is a Sales Development Representative role at Synthesia, an AI video platform company. The role focuses on driving growth through inbound and outbound sales activities, educating leads, and setting up meetings for the Account Executive team. It requires fluency in French and English, B2B outbound experience, and a history of quota attainment. The company is a well-funded, fast-growing startup in the AI video space.

Field Marketing Manager for an AI video platform, responsible for demand generation and pipeline growth in the DACH region. This role requires B2B field marketing experience, strong analytical and project management skills, and the ability to partner closely with sales and customer success teams.

Customer Success Manager for an AI video platform, focusing on building relationships, educating clients, driving value, and ensuring retention and growth of enterprise clients. Requires customer-facing experience in SaaS, managing a book of business, and light video editing using the platform.

Synthesia is seeking a Strategic Customer Success Manager for their European market, focusing on Spanish accounts. This role involves building client relationships, educating them on AI video content creation, collaborating with sales, and ensuring customer success and retention for their AI video platform. The ideal candidate has B2B SaaS customer-facing experience, manages a book of business, and is fluent in Spanish and English.

Strategic Account Executive for Synthesia, a leading AI video platform used by over 90% of the Fortune 100. The role focuses on managing the full sales cycle for large enterprise accounts, landing new logos, and expanding existing relationships. Responsibilities include pipeline management, account planning, and using sales methodologies like MEDDPICC. Requires proven experience in enterprise sales, strong business acumen, and executive presence.

The Senior Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams at Synthesia, an AI video platform company. This role focuses on ensuring customer-facing teams have the skills, processes, and tools to accelerate time-to-value, drive adoption, improve retention, and deliver consistent, high-quality customer experiences. The role involves cross-functional alignment, strategy development, program execution, field engagement, process optimization, and leveraging AI/automation to improve efficiency. It requires experience in post-sales enablement, customer success methodologies, training, and process optimization, with the ability to influence senior leaders and scale programs.

Solutions Consultant for Synthesia, an AI video platform, focusing on technical validation and value realization for prospects and customers. The role drives the technical win in deals, shapes use cases, and ensures customers achieve successful workflows leading to adoption and expansion. Responsibilities include discovery, solution design, technical validation, making value tangible, driving first value and onboarding, unlocking expansion, building repeatability, and operating cross-functionally.

Solutions Consultant for Synthesia, an AI video platform, focusing on technical validation and value realization for prospects and customers. This role bridges Sales, Customer Success, and Product, ensuring customers achieve business outcomes and successful workflows.

This role provides first-line technical support to enterprise customers for an AI video platform, investigating and resolving issues, escalating complex cases, and documenting solutions. It requires 1-3 years of experience in technical support or a similar role, strong troubleshooting and communication skills, and a basic understanding of SaaS platforms.

This role focuses on enabling customer-facing teams (Customer Success, Support, Services) for an AI video platform. The Manager of Post-Sales Enablement will develop and execute enablement programs to improve customer adoption, retention, and overall customer experience. Key responsibilities include cross-functional alignment, strategy development, program execution, field engagement, and leveraging AI/automation for efficiency. The role requires experience in post-sales enablement, customer success methodologies, training, and influencing senior leadership within a fast-paced, high-growth environment.

Solutions Architect for Synthesia, a leading AI video platform for business. The role focuses on customer adoption, value, and business impact by designing solutions, leading implementations, and acting as a technical advisor. It involves working with Sales, Product, and Engineering to ensure successful deployment and operationalization of the platform, demonstrating its capabilities, and gathering customer feedback for platform evolution. Requires strong technical, commercial, and stakeholder management skills.

This role is for a Regional Director of Sales at Synthesia, an AI video platform company. The primary focus is on leading and growing a sales team to drive Annual Recurring Revenue (ARR) by landing and expanding strategic enterprise accounts. The role involves recruiting, coaching, and developing Account Executives, ensuring pipeline generation, and collaborating with marketing and customer success teams. While the company is AI-focused, the role itself is in sales leadership, not directly building or researching AI.

Solutions Consultant for Synthesia, an AI video platform. The role focuses on driving technical validation and value realization for prospects and customers, ensuring adoption and expansion based on clear business outcomes. Responsibilities include leading discovery, owning solution design, making value tangible through demos and pilots, driving first value and early adoption, unlocking expansion, and building repeatability across the business. This is a customer-facing role at the intersection of Sales, Customer Success, and Product.

Strategic Account Executive for an AI video platform, focusing on landing and expanding high-value enterprise customers. The role involves driving ARR, pipeline generation, accurate forecasting, and educating market leaders on AI video's business applications. Requires extensive B2B SaaS sales experience, strong prospecting skills, and the ability to develop compelling value propositions.

Synthesia is seeking an Enterprise Account Executive to join their US team. The role involves running a full sales cycle for Enterprise customers, building account plans, and identifying top targets. The ideal candidate will have successful outbound sales experience, strong business acumen, and the ability to develop compelling value propositions. Experience with video SaaS and AI is a plus.

The Renewals Manager will drive future growth by navigating commercial/contractual discussions with customers and retaining revenue at scale. This role partners with Product, Customer Enablement, and RevOps to design, test, and implement scalable digital engagement and adoption solutions. The manager will collaborate with commercial teams for a cohesive renewal experience, engage in business-level and technical conversations with C-suite executives at emerging and mid-market customers, and architect automated programs to support adoption at scale. The ideal candidate has 3+ years of Sales, Customer Success, or Account Management experience in enterprise b2b SaaS, manages a high volume of accounts using various tools and automation, and has a solid understanding of Enterprise SaaS applications. Responsibilities include owning and driving the renewals process, engaging with key decision-makers, maintaining and reporting a rolling 120-day forecast, negotiating and executing renewal contracts, preparing proposals, and identifying upsell/cross-sell opportunities.

Digital Designer for Synthesia, an AI video platform, focusing on crafting corporate templates and visual storytelling for their customer services content creation team. The role involves end-to-end project execution, collaboration, and staying updated on design trends, requiring proficiency in design software and a strong portfolio.

Synthesia is seeking a Workplace Manager for their NYC office. This role involves managing the day-to-day operations of the office, ensuring a positive employee experience, managing vendors, and supporting office culture. The ideal candidate has 4+ years of experience in workplace management, is tech-savvy, highly organized, and solutions-oriented.

Synthesia is seeking a Workplace Manager for their London office to oversee daily operations, enhance the employee experience, and ensure the office runs seamlessly. This role involves managing front-of-house, facilities, vendor relationships, and implementing workplace initiatives to support culture and engagement. The ideal candidate is proactive, organized, and has at least 4 years of experience in workplace or office management.

This role is for a Delivery Program Manager at Synthesia, a leading AI video platform for businesses. The role focuses on coordinating the execution of design work for enterprise projects, managing production planning, resource allocation, and delivery tracking. It requires experience in project management within a SaaS environment and comfort with automation tooling for streamlining processes.

Sales Development Representative for an AI video platform company. Responsibilities include lead qualification, conducting discovery calls, scheduling demos, tracking CRM activity, identifying target accounts, and executing outbound prospecting campaigns.

The Senior Brand Designer, Experiential role at Synthesia, a leading AI video platform for business, focuses on shaping the company's presence in physical and digital experiential moments globally. This includes designing event presence, booths, spatial environments, signage, print assets, merchandise, and digital experiential content. The role requires strong visual craft, deep knowledge of print production, and experience translating physical-to-digital brand experiences, with a producer mindset for balancing creative ambition with feasibility.

This role is for a GTM Methodology Lead at Synthesia, an AI video platform company. The lead will own the global rollout and adoption of revenue methodologies like MEDDPICC and Command of the Message across Sales and Post-Sales teams. Responsibilities include developing strategy, designing training, embedding methodologies into CRM and processes, and measuring effectiveness to accelerate revenue growth and forecast accuracy. The ideal candidate has extensive experience in B2B SaaS revenue enablement and GTM strategy.

Sales Development Representative for an AI video platform company. The role focuses on generating leads through inbound and outbound activities, educating prospects, and setting up meetings for the sales team. Requires native German and English fluency, interest in SaaS solutions, and strong communication skills.

Customer Support Associate for Synthesia, an AI video platform. Responsibilities include responding to customer inquiries, resolving issues, escalating complex cases, and maintaining customer records. Requires 1+ year of technical support experience, strong communication skills, and CRM proficiency.

This role is for a Director of Customer Success at Synthesia, an AI video platform company. The primary focus is on building and managing a customer success team, driving ARR, establishing trusted advisor relationships with enterprise clients, and ensuring customer value, adoption, retention, and growth. The role involves strategic account planning, team recruitment and coaching, and collaborating with product teams. It is not a hands-on AI/ML development role.

Sales Development Representative for an AI video platform company. Focuses on inbound lead qualification, prospecting, and setting up meetings for Account Executives. Requires sales background or interest, strong communication skills, and ability to work in a fast-paced environment.

Synthesia is seeking an experienced Regional Director of Strategic Sales to lead the team responsible for landing and expanding their largest customers. This role involves recruiting and developing sellers, driving sales excellence, and defining strategies for large organizations. The ideal candidate is a first-line leader who thrives in coaching their team and has a proven track record in managing senior sellers with high quotas in complex sales environments.

Digital Designer for Synthesia, an AI video platform, focusing on creating corporate templates and unlocking visual storytelling for enterprise customers in the French and EMEA markets. The role involves end-to-end project execution, collaboration, and staying abreast of industry trends, with a strong emphasis on design quality and brand identity.