Uber

This role is for a Senior Merchant Strategy & Operations Manager at Uber, focusing on their Grocery & Retail business. The responsibilities include product expertise on merchant platforms, solutions design for strategic accounts, analytics and insights for merchant performance, and process improvement. The role requires 5+ years of experience in management consulting, business operations, or strategy, with strong analytical skills, SQL, and advanced Excel. It is not directly related to AI/ML development.

This role is a Team Lead II position within Uber's Community Operations, focusing on managing a team of SMEs/TLs and CSRs. The core responsibilities include overseeing operational performance, ensuring SLA adherence, driving process improvements, managing stakeholder relationships, and people management. The role requires experience in operations and people management, with a strong emphasis on execution excellence, quality adherence, and compliance.

Manager, Creative Strategy for Uber Advertising in ANZ, leading the in-market Creative Strategy function to support sales and agency partnerships. Responsibilities include evaluating creative opportunities, developing strategic visions, executing campaigns, and acting as the senior-most client-facing Creative Strategist.

This role is for a Regional Marketing Manager for APAC at Uber, focusing on B2B marketing to drive growth in key markets. The manager will lead lead generation campaigns, manage a team of regional marketers, oversee marketing performance, and partner with sales teams. Responsibilities include developing and executing full-funnel campaigns, creating content, and researching market trends. The role requires strong marketing channel knowledge, project management, and stakeholder management skills.

Strategy & Ops Lead for Uber Eats focused on courier acquisition and supply growth. This role involves identifying new audiences, optimizing promotional strategies, and improving the onboarding funnel. It requires strong analytical skills, people management, and cross-functional leadership to drive measurable supply outcomes.

Sales Manager for Uber Eats ANZ, responsible for leading a team to drive new merchant acquisition, build pipeline, and improve conversion and onboarding performance.

Associate Legal Counsel for Uber's ANZ region, supporting marketing, operations, and consumer business teams. Responsibilities include advising on legal/commercial/regulatory issues, drafting contracts, supporting marketing initiatives, creating compliance programs, and managing data requests and regulatory inquiries. Requires 3-5 years of post-admission experience, ideally with in-house exposure in regulated industries.

Enterprise Account Executive for Uber for Business Airlines sales team, responsible for building new business pipeline, forecasting opportunities, and developing territory and account plans to achieve quota. This role involves prospecting, leading sales motions, building relationships, and updating Salesforce.

Account Executive for Uber Eats in Australia, responsible for acquiring new restaurant and merchant partners by managing the full acquisition cycle and acting as a trusted advisor. The role requires end-to-end sales cycle experience, executional excellence, strong communication, and negotiation skills.

Uber is hiring an Account Executive for SMB Acquisition in Sydney, Australia. This role focuses on bringing restaurant and merchant partners onto the Uber Eats platform, managing the full acquisition cycle, and driving business growth within a defined territory. The ideal candidate will have experience in end-to-end sales, strong communication, negotiation, and business acumen.

Customer Success Manager for Uber Direct, focusing on merchant growth, retention, and commercial outcomes by acting as a strategic partner and advocating for merchant needs to internal product and ops teams.

This role is for a Strategy & Planning Associate for Uber Direct in APAC, focusing on business intelligence, strategic question answering, governance, and regional planning. The role requires strong analytical and SQL skills to drive business decisions and communicate insights.

Uber is seeking a Customer Experience Program Specialist for their APAC Retail Community Operations team in Sydney, Australia. The role focuses on optimizing support experiences, strengthening operational processes, and ensuring seamless implementation of new policies and products within the Retail support ecosystem. Responsibilities include acting as a POC for ANZ Retail operations, driving operational excellence through data analysis, managing stakeholder and BPO partnerships, supporting tooling and automation, and leading cross-functional projects.

This role focuses on driving operational excellence within Uber Delivery by partnering with internal stakeholders and large restaurant partners. It involves leveraging data for insights, developing analytical frameworks, and creating reporting structures to scale operations and improve business outcomes.

This role focuses on commercial strategy and operations for Uber Eats sales, involving building dashboards, identifying regional opportunities, and informing go-to-market strategy. It requires analytical skills, cross-functional coordination, and stakeholder management.

This role is for an Internal Communications Lead for Uber's APAC region, focusing on shaping strategic messaging, driving employee engagement, and informing employees about company news and initiatives. The candidate will work with regional executives and cross-functional teams to develop and execute internal communication plans, manage crisis communications, and draft various written materials. The role requires strong writing, strategic thinking, and collaboration skills, with at least 6 years of experience in internal communications, preferably within the APAC region.

This role is for a Head of Strategy & Planning for Uber's Mobility business in Australia & New Zealand. The candidate will be responsible for defining long-term growth pathways, steering the business with leadership, and identifying new growth opportunities. Key responsibilities include external market intelligence, developing top-down strategies, leading planning and governance processes, and exploring adjacent and new growth areas. The ideal candidate has over 10 years of experience in strategy consulting or corporate strategic planning, strong business judgment, critical thinking, and analytical skills, with experience in complex operational and financial data sets. They should be a clear communicator, able to work with remote teams, balance attention to detail with swift execution, and possess a self-starter, truth-seeking, and driver personality.

Uber is seeking a Strategy & Operations Manager for its Venues workstream in Sydney, Australia. This role will focus on improving rider experience in high-traffic physical locations. The manager will own initiatives from scoping to optimization, collaborating with various internal and external stakeholders. Responsibilities include closing commercial deals, optimizing customer experience, building performance dashboards, developing strategy for mobility experience, structuring and solving ambiguous business problems using data, creating executive presentations, diagnosing and implementing improvements, and scaling growth opportunities with accountability for customer experience, P&L, and budgets. The role requires a quantitative degree, 3+ years of analytics experience, strong analytical and problem-solving skills, product sense, an entrepreneurial mindset, and excellent communication skills. SQL proficiency and experience with SQL, Tableau, or Python are preferred.

This role focuses on driving consumer growth for Uber Eats by leading strategies for new user acquisition and re-engaging lapsed users. It involves deep data analysis, cross-functional collaboration with Product and Engineering, and optimization of promotional budgets to meet ROI targets. The role requires strong analytical skills and experience in fast-paced environments, with bonus points for SQL proficiency and marketplace/consumer tech experience.

Account Manager for Uber's SMB team, focusing on restaurant partners. The role involves providing strategic advice on using the Uber platform, marketing tools, and operational excellence to drive growth and acquire new customers. Responsibilities include managing relationships, analyzing data for recommendations, and driving adoption of marketing solutions.

This role is for a Senior Manager, Head of Industrial Relations for Uber in Australia and New Zealand. The position involves leading the strategic management of industrial relations, navigating regulatory challenges, engaging with unions and legal teams, and overseeing the rollout and compliance of Minimum Standards Orders. The role requires experience in employment and industrial relations law, ideally in high-growth tech or regulated industries, and the ability to build systems for high-volume legal tasks.

Program Specialist role focused on improving customer support processes for social media interactions and critical escalations within Uber's APAC region. The role involves identifying and resolving customer issues, owning reporting and data analysis, managing complex and sensitive support processes, mitigating legal and media risk, and collaborating with various internal stakeholders.

This role focuses on developing and executing strategies to improve the driver experience and engagement on the Uber platform, while also managing mobility-related regulatory programs. It involves building programs, driving communication strategies, and using data-led insights to inform business decisions and enhance driver retention and satisfaction.

This role is for a Senior Account Manager at Uber Eats, focusing on managing and growing relationships with large franchise groups in Australia and New Zealand. The primary responsibilities include driving revenue, improving operational performance, and enhancing customer experience by articulating the value of Uber Eats solutions and identifying operational improvements. The role requires strong client-facing, sales, and account management experience, with a focus on negotiation and data-driven recommendations.