DocuSign

Senior Software Engineer at DocuSign focusing on building and integrating secure, scalable Identity Verification (IDV) experiences and APIs for their Intelligent Agreement Management platform. The role involves collaborating with product, security, and platform teams to design IDV flows, integrate with third-party providers, and ensure secure and compliant handling of identity data. Emphasis on building for developers and creating reusable end-customer experiences.

This role is for an Indirect Tax Analyst responsible for US state and local sales and use tax, and global VAT/GST tax research, compliance, and reporting. It involves maintaining compliance calendars, processing payments, reconciling accounts, responding to tax notices and audits, and assisting with tax engine maintenance and special projects.

This role is for a Market Development Representative at DocuSign, focused on generating new business through outbound sales activities like calls and emails. The representative will qualify potential clients, schedule appointments with Account Executives, and collaborate with marketing on campaigns. The role involves significant phone prospecting and requires basic sales experience, with a preference for SaaS industry experience.

This role is for an Area Vice President of Enterprise Sales in the DACH region for DocuSign, focusing on leading and growing enterprise client relationships and sales teams. The role involves strategic direction, new business acquisition, deal closing, talent management, and cross-functional collaboration to achieve sales goals.

Manager, Sales Development at DocuSign responsible for managing and motivating Enterprise Market Development Representatives (MDR) to achieve sales and opportunity generation quotas. The role involves coaching, performance monitoring, pipeline management, and developing sales strategies for new accounts in defined vertical markets and geographic territories. It requires collaboration with Marketing Demand Generation and mentoring MDRs on sales skills and business plans. The position is a people manager role.

This role is for a Senior Fullstack Engineer on the Marketing Technology team at DocuSign. The engineer will be responsible for crafting and implementing a technical vision for marketing technology systems, ensuring scalability, reliability, and security. They will collaborate with Marketing, Sales, and Product teams to translate needs into solutions, mentor team members, and explore cutting-edge technologies. The role requires expertise in designing and deploying distributed systems, managing data storage, microservices, containerization, and backend programming languages, with experience in cloud services.

This role focuses on collecting, processing, analyzing, and disseminating cyber threat intelligence to protect the organization from cyber threats. It involves monitoring emerging threats, collaborating with internal security teams, developing threat profiles, and creating reports for leadership. The ideal candidate has experience in cyber threat intelligence, scripting for automation, and using threat intelligence platforms.

Product Manager for DocuSign's Navigator Data Onboarding team, focusing on expanding how enterprise customers bring agreements into the intelligent agreement management platform. Responsibilities include collaborating with Product, Engineering, and Design, evaluating industry best practices for data migration and document categorization, and developing product requirements.

Sales Development Representative at DocuSign, focusing on outbound calls to qualify potential clients and align them with Docusign's product offerings. The role involves significant phone prospecting, learning strategic selling, and researching targeted accounts within a rapidly growing SaaS company. This is an individual contributor role reporting to the Manager, Sales Development Representatives.

Software Engineer role at DocuSign focusing on the Identity team, which handles digital signer identification and authentication. The role involves full-stack development to deliver user-facing products, requiring critical thinking, agile environment work, and high-quality code. Experience with modern front-end technologies, RESTful web services, and OO programming languages is expected.

This role is not AI-related as it is a Partner Sales Executive position focused on managing relationships with System Integrators, ISVs, and Resellers to drive joint success in customer opportunities. The core responsibilities involve collaboration with internal sales teams and external partners, facilitating partner engagement, and supporting co-sell motions. The role does not involve shipping ML models, agents, training, or evals.

This role is for an Account Executive at DocuSign, focusing on the SMB market in the DACH region. The primary responsibilities include managing existing client relationships, identifying upsell opportunities for DocuSign's agreement cloud solutions, qualifying sales leads, and processing sales orders. The role requires experience in SaaS sales, account management, and CRM tools, with a strong emphasis on revenue expansion and customer loyalty. It is an individual contributor role within the Commercial team.

The Technical Account Manager (TAM) acts as a trusted advisor for enterprise customers, ensuring the technical health of their Docusign implementations. This role involves resolving complex technical issues, providing product guidance, managing service disruptions, and identifying optimization opportunities through telemetry analysis. The TAM serves as the primary technical contact, supports account teams, and advocates for customer product needs.

Engineering Manager (Platform Engineering) to lead a team building and evolving foundational platform capabilities for scalable, secure, and reliable enterprise systems. Focus on developer experience, CI/CD, integrations, access control, and observability. Role enables other engineering teams through shared services and automation, not direct feature delivery. Manages a team in India, focusing on durable platform capabilities to improve engineering velocity, reliability, and scalability.

Senior Platform Architect at DocuSign responsible for defining and evolving the architecture of Salesforce and AWS as core enterprise platforms. The role involves designing scalable, secure, and resilient systems, shaping system boundaries, integration patterns, and engineering standards, and driving platform scalability, governance, and modernization. This is an individual contributor role focused on cross-platform architecture spanning Salesforce and cloud-native services.

This role focuses on leveraging Docusign's AI-powered Intelligent Agreement Management platform to solve complex customer business problems within the Public Sector/Federal Enterprise. The Lead Solution Consultant will translate customer requirements into solutions using Docusign's platform, illustrate value, and drive sales pipeline through demonstrations and proposals. While the company utilizes AI, the core function of this role is solution consulting and sales support, not direct AI/ML model development or research.

Senior Software Engineer at DocuSign focused on leading the architecture, design, and implementation of high-performance backend services and integration solutions using MuleSoft Anypoint Platform and Java/OOP. Responsibilities include championing API-led connectivity, writing complex backend code, collaborating on technical specifications, mentoring junior engineers, designing cloud-native architectures, managing CI/CD pipelines, and ensuring security protocols. Requires 10+ years of software development experience, with a deep focus on backend engineering and enterprise integration, and 3+ years specifically with MuleSoft Anypoint Platform.

Solutions Architect at DocuSign, partnering with sales to understand customer challenges and build integrated solutions leveraging DocuSign's platform and partner ecosystem. Focuses on demonstrating the value of modernizing agreement processes through custom solutions and demonstrations.

This role is for a Sales Strategy & Operations Manager at DocuSign, focusing on scaling the sales team, defining sales strategy, and optimizing go-to-market operations for the Enterprise EMEA business. It involves analytical insight, business acumen, and cross-functional partnerships. The role requires experience in sales strategy and operations, Salesforce, and data visualization tools.

Fullstack Software Engineer responsible for the design, development, testing, deployment, and maintenance of product features in Docusign software products, with a focus on backend (70%) and frontend (30%) development using the Microsoft technology stack (C#, .NET, Azure, React, Typescript). The role involves building highly available, performant, and high-quality solutions for document manipulation needs, working with microservices, cloud-native solutions on Azure, and addressing performance and scalability challenges.

This role supports the sales organization, driving revenue growth and operational efficiency by advising sales leaders, owning performance analytics, supporting forecasting, establishing organizational design, and collaborating with supporting functions. It requires experience in sales strategy, operations, SQL, Salesforce, and Excel.

This role focuses on the advanced configuration, technical delivery, integration, and operational excellence of core collaboration and productivity platforms, primarily Slack Enterprise Grid. Responsibilities include implementation, technical governance, troubleshooting, internal platform development, cross-functional integration, API utilization for automation, security configuration alignment, roadmap input, project leadership, and vendor management support. The role also involves multi-platform engineering for secondary platforms like Box, Figma, UiPath, and Everbridge.

Software Engineer at DocuSign responsible for designing, implementing, and operating large scale distributed systems, with a focus on the observability stack, incident management, and request tracing systems.

Lead CSIRT Incident Responder responsible for identifying, investigating, and responding to security incidents. This role involves triaging alerts, performing technical investigations, malware analysis, and supporting incident containment and recovery. The position also includes developing threat detection rules, proactive threat hunting, and automating incident response workflows.

Senior Machine Learning Engineer at DocuSign, focusing on the architecture and delivery of a Packaging and Application Lifecycle Management (ALM) platform. This role involves building scalable, extensible, and reliable platform capabilities for product teams, partners, and ISVs. The engineer will own end-to-end solution design, lead cross-team initiatives, and influence technical direction, working with Product, Architecture, and Engineering teams in a globally distributed environment. The position is an individual contributor role.

Security Engineer role focused on designing, building, and optimizing enterprise-scale tools and platforms for security and ITSM processes, including Endpoint Detection and Response (EDR), SASE components, and automation. The role involves monitoring, assurance, and response across the organization, collaborating with subject matter experts to deliver scalable security platforms.

Senior Security Engineer role focused on vulnerability and configuration management within Docusign's cloud infrastructure. Responsibilities include operating discovery tools, analyzing findings, prioritizing remediation, and scripting automations to mitigate risks. The role involves partnering with infrastructure, platform, and security operations teams.

Software Engineer for DocuSign's commerce platform team, focusing on developing, testing, and supporting features for ecom.docusign.com. The role involves end-to-end customer experience ownership and collaboration with product management and other stakeholders to build scalable solutions.

Software Engineer, Commerce Frontend at DocuSign, focusing on developing, testing, and supporting features for ecom.docusign.com and adjacent experiences. The role involves end-to-end customer experience ownership within a commerce platform team, using C#/React/Node.js, and collaborating cross-functionally.

Lead Security Engineer at DocuSign responsible for defining strategy, leading programs, and delivering automation for cloud and infrastructure security, with a focus on vulnerability management. This role involves hands-on technical contributions like operating discovery tools, analyzing findings, prioritizing remediation, and scripting automations.

Senior Data Scientist role focused on driving customer growth through strategic analysis and hands-on experimentation within a cross-functional squad. The role involves identifying growth opportunities, designing experiments (A/B tests, causal inference), and translating complex analyses into actionable recommendations for senior leadership to influence go-to-market decisions and customer journey optimization.

This role focuses on cybersecurity incident response and engineering, emphasizing automation, observability, and resilience through a code-first approach. The engineer will act as an Incident Commander, develop automation scripts and SOAR workflows, enhance threat detection, lead post-mortems, and build integrations between security and DevOps tools. Experience in Incident Response, DevOps, SRE, or Infrastructure Engineering is valued, along with scripting proficiency and cloud-native infrastructure knowledge.

Enterprise Account Executive specializing in the Public Sector, responsible for selling the Docusign platform, including CLM solutions, to acquire new customers and expand within existing strategic accounts. Requires strong relationship-building and sales skills, with a focus on complex, multi-solution sales cycles.

Sales role focused on selling Docusign's full platform, including CLM solutions, to public sector accounts. Responsibilities include acquiring new customers, expanding within existing accounts, and driving pipeline generation through partner relationships. Requires strong enterprise SaaS sales experience and the ability to manage complex sales cycles.

DocuSign is seeking a Dynamic CSM (Customer Success Manager) to manage a portfolio of accounts, ensuring customer satisfaction and product adoption. This role involves tactical account management, collaborating with internal teams, providing technical answers, and acting as the voice of the customer. The successful candidate will work with customers in a one-to-many relationship to ensure an exceptional customer experience throughout the lifecycle.

DocuSign is seeking an Account Executive for their SMB segment in Munich, Germany. This role focuses on relationship management and revenue expansion within existing SaaS accounts, driving growth by identifying new use cases and upselling broader DocuSign solutions. The position involves qualifying sales opportunities, positioning the value proposition, processing sales orders, and managing customer loyalty.

Enterprise Account Executive responsible for developing and closing new business or expanding footprint in current customers in an assigned geographic territory. Accountable for exceeding quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects.

This role is for a Sr. Director of Solutions Consulting in EMEA, responsible for leading and managing the Solution Consulting organization, developing strategy, and managing teams that support the sales business. The team discovers customer business challenges and builds integrated solutions using Docusign's platform. The Director will coach and develop the team, drive adoption, and build C-level relationships.

This role is not AI-related as it focuses on sales enablement and training, not on building or shipping AI models or systems. The core responsibilities involve developing and delivering learning experiences for sales development teams, focusing on product knowledge, sales skills, and tool usage. While the company uses AI in its products, this role's function is not directly involved in the AI development lifecycle.

Senior Application Engineer for Quote to Cash systems at DocuSign, focusing on delivering technology solutions that scale finance processes. Responsibilities include designing and developing custom application experiences, integrating with internal and third-party systems, and customizing Oracle Fusion ERP. The role requires extensive experience with Oracle cloud applications and integration tools, with a preference for experience with AI frameworks like LLMs and RAG.

Account Executive for Docusign's Intelligent Agreement Management platform, focusing on developing and closing new business or expanding existing accounts in an assigned territory. This role requires exceeding sales quotas, managing pipelines, and collaborating with internal teams. The position is hybrid and requires native Japanese and business-level English fluency.

Director, Sales Compensation Strategy and Design at DocuSign, responsible for designing and implementing global sales incentive programs to align with Go-To-Market strategy and drive sales behaviors. This role involves strategic advisory, modeling, and leading a team of sales compensation professionals.

Manager, Commercial Sales at DocuSign, responsible for leading a team of Account Executives to drive new business and expand existing customer accounts within the Enterprise Verticals market. This role focuses on coaching, quota attainment, deal management, and forecast accuracy, while collaborating with internal teams and partners to promote adoption and usage of Docusign's Intelligent Agreement Management platform.

Senior Software Engineer to join the Envelopes team, focusing on building highly scalable, performant, and secure services for Docusign's Agreement Platform, specifically in the core e-sign, envelopes, and recipients area, with an emphasis on multi-channel delivery mechanisms. Responsibilities include architecting, implementing, and maintaining high-scale services, designing database and service solutions, mentoring engineers, and improving team productivity.

This role provides technical support for Docusign's eSignature product, acting as a liaison between customers and internal teams to resolve technical issues. Responsibilities include troubleshooting inquiries, identifying product improvements and bugs, and promoting Docusign products and services. The role requires expertise in SaaS troubleshooting, web-based environments, and various support tools.

Enterprise Federal Account Executive responsible for developing and closing new business and expanding footprint in current customers within the Australian Federal Government sector. Focuses on acquiring new customers and selling additional use cases, products, and services into existing accounts. Accountable for exceeding quotas, proactive deal management, forecast accuracy, and driving adoption and usage in collaboration with internal teams and partners. Requires experience in the Australian SaaS market, managing Federal Government accounts, and understanding of relevant procurement rules and legal frameworks.

This role focuses on IT Internal Controls over Financial Reporting (ICFR) design and implementation, ensuring strong internal controls, adherence to regulatory requirements, and effective management of IT compliance risks within the company's IT environment. It involves overseeing and challenging IT SOX controls, collaborating with process owners, and supporting external and internal audits.

The Senior Identity and Access Management Security Engineer will drive the implementation of the enterprise-wide identity and access management strategy at Docusign. This role involves setting company policy and security standards, collaborating with cross-functional teams to ensure best practices, and operationalizing governance and guardrails for IAM. The engineer will also drive automation efforts, embed IAM best practices into products, and ensure practices meet internal security standards, industry frameworks, and regulatory requirements. Experience with AI/ML and relevant frameworks like NIST AI RMF and ISO 42001 is mentioned.