This role is a Strategic Programs Lead within Uber's APAC Delivery Community Operations team. The primary focus is on leading high-priority strategic programs, designing and governing operational frameworks, and influencing the technology roadmap. While the role involves working with AI-driven tools and understanding AI adoption, its core function is program and stakeholder management, not direct AI/ML development or research.

This role focuses on managing and improving the customer experience for Uber couriers, involving daily operations, project management, data analysis for insights, and ensuring compliance. A key aspect is driving the 2026 automation roadmap and facilitating technical transitions to optimize the courier experience.

This role focuses on driving consumer acquisition, engagement, and retention for Uber Eats Japan through data-driven growth initiatives and campaign execution. The manager will partner with various teams to develop and implement strategies, monitor key performance metrics, and ensure smooth campaign delivery.

This role is a customer support position focused on handling safety incidents for Uber users. It involves providing world-class customer support, collaborating with partners, documenting incidents, and identifying risks. The role also contributes to process improvement and team building.

This role manages a portfolio of global brands within Uber Eats Japan, focusing on strategic planning and execution to drive growth and success for brand partners. It involves cross-functional collaboration, negotiation, and building external networks.

This role is for a Senior Merchandising Manager for Grocery at Uber in Tokyo, Japan. The primary focus is on developing and executing merchandising and content strategies to enhance the consumer shopping experience, drive engagement, and increase conversion. The role involves campaign ownership, performance analysis, and cross-functional leadership, requiring strong analytical skills and fluency in English and Japanese.

This role focuses on maximizing the business of enterprise clients on the Uber Eats platform by supporting day-to-day operations, setup, administrative tasks, preparing client-facing materials, conducting data analysis, and collaborating with cross-functional teams. The candidate will also have direct ownership of smaller enterprise brands with guidance. Responsibilities include responding to client inquiries, preparing materials for meetings, conducting Monthly Business Reviews, and acting as a point of contact for clients.

Senior Manager for Uber's Mobility Membership & Loyalty program in Japan, focusing on strategy, operations, and execution to drive growth, retention, and engagement for Uber One. This role involves defining roadmaps, designing campaigns, managing experiments, analyzing performance, and collaborating with global and local teams.

This role focuses on the post-sale client journey for Uber for Business, driving high-impact launches, ensuring seamless implementation, and maximizing adoption and usage. It involves partnering with sales teams, collaborating cross-functionally, and providing data-driven recommendations to enhance client value and operational excellence.

This role is for a Partner Manager at Uber Advertising in Japan, focusing on managing and optimizing advertising campaigns for enterprise QSR brands. It involves client success, campaign execution, commercial impact, and cross-functional collaboration.

Senior Account Manager role at Uber focused on growing the business by driving performance from fleet partners. Responsibilities include analyzing performance metrics, developing data-driven strategic proposals, executing initiatives with partners, building relationships, and collaborating with cross-functional teams to provide feedback for product and operational improvements. Requires extensive experience in account management, strong data literacy, an execution-focused mindset, and excellent communication skills in Japanese and English. SQL proficiency is preferred.

This role leads executive and employee communications for Uber's APAC region, focusing on shaping strategic messaging, driving engagement, and keeping employees informed. The candidate will develop and execute internal communication plans, advise regional executives, and manage communications for crisis situations, change management, and M&A. They will also draft various written materials and distill complex topics into compelling messages.

This role focuses on managing and monitoring the performance of Uber's global Business Process Outsourcing (BPO) network for customer service. The specialist will analyze historical performance data (CSAT, Quality, efficiency), create reports, troubleshoot performance gaps, and partner with stakeholders to improve internal processes and user experience. The role requires strong analytical, communication, and project management skills, with fluency in English and Japanese.

Senior Account Manager for Uber's Grocery & Retail team in Japan, focused on managing and growing relationships with top-tier merchants to drive business growth and improve core metrics on the Uber Eats platform.

This role focuses on customer success for enterprise merchants on the Uber Eats platform in Japan. The Associate Customer Success Manager will work with Account Managers to understand merchant goals, develop growth strategies using Uber's tools, and leverage data-driven insights to optimize product adoption and drive revenue. The role requires strong analytical, strategic thinking, and stakeholder management skills, with a focus on helping merchants grow their business on the platform.

This role focuses on driving growth for enterprise merchants on the Uber Eats platform by understanding their goals, building strategies using Uber's tools, and leveraging data-driven insights. It involves analyzing merchant performance, optimizing product adoption, partnering with sales teams, and influencing stakeholders across different levels of enterprise organizations. The role requires strong analytical, strategic thinking, and project management skills, with a focus on data-led insights and marketing/growth strategy creation.

This role focuses on maximizing business with enterprise clients on the Uber Eats platform, supporting account managers with day-to-day operations, administrative tasks, client-facing materials, and data analysis. It also involves direct ownership of smaller enterprise brands and serving as a point of contact for clients.

This role focuses on maximizing business for enterprise clients on the Uber Eats platform, supporting account managers with day-to-day operations, administrative tasks, client-facing materials, and data analysis. It also involves direct ownership of smaller enterprise brands and acting as a point of contact for clients.

This role is for an Associate Customer Success Manager for Uber Eats in Japan, focusing on enterprise clients. The primary responsibilities include analyzing merchant performance, identifying growth opportunities, and developing strategies using Uber's tools and data-driven insights to increase orders and revenue. The role involves partnering with Account Managers and Product Specialist Sales teams, engaging with various levels within client organizations, and contributing to promotional calendars. It requires strong analytical, strategic thinking, project management, and stakeholder management skills, with fluency in Japanese and business-level English.

This role focuses on building and scaling operational infrastructure and vendor management for Uber Eats Japan, aiming to improve merchant success and business performance through strategic procurement and process excellence. It involves designing systems, overseeing vendor relationships, identifying bottlenecks, and creating end-to-end processes.

This role is for a Senior COE Specialist I - Premium Support Specialist at Uber for Business, focusing on providing top-level customer support to large clientele, managing third-party support operations, and collaborating with internal teams to resolve issues and improve customer experience. Responsibilities include managing client inflow, stakeholder management, project management, and ensuring operational efficiency, with a need for basic SQL and Google Sheets data analysis.

Channel Sales Partner Acquisition & Management Manager responsible for identifying, acquiring, and managing strategic channel sales partners to drive business growth through indirect sales channels. This role involves building relationships, negotiating deals, and guiding partners to achieve shared business objectives.

This role is for a Regional Strategy and Operations Manager for Uber's Airports Growth team in North Asia. The primary focus is on developing and executing strategies to improve the airport pickup experience, grow trip volume, and manage operations in key markets like Japan, Hong Kong, Taiwan, and South Korea. The role involves commercial acumen, customer focus, stakeholder management, and analytical rigor to drive innovation and operational excellence.

Senior Enterprise Account Executive for Uber for Business in Japan, focusing on new business acquisition and expansion within the enterprise segment. This role involves planning and executing sales strategies, managing pipelines, and coordinating end-to-end sales motions for corporate customers.

This role supports the Uber for Business sales team by generating qualified leads through outbound prospecting via phone, email, and tools like LinkedIn Sales Navigator. The representative will research accounts, build relationships, understand customer needs, and update Salesforce with customer insights to ensure leads progress through the sales funnel.

Uber is seeking a Brand Marketing Associate in Tokyo, Japan, to assist in developing and executing brand campaigns, strengthening brand presence, collaborating with cross-functional teams, and measuring campaign performance. The role requires strong brand strategy, creative experience, marketing acumen, collaboration, project management, and both creative and data-driven mindsets, with native Japanese and business-level English fluency.

Legal Counsel role at Uber in Tokyo, Japan, focusing on regulatory, commercial, and litigation matters for Mobility and Delivery businesses. Requires extensive post-qualification experience as a Japan-qualified lawyer, native-level Japanese and business English proficiency, and strong skills in managing legal issues independently, including complex regulatory advisory, commercial negotiations, and litigation.

Senior Strategy & Operations Manager for Uber Eats Japan's Compliance vertical, focusing on building and optimizing operational frameworks, managing regulatory liaison, and ensuring marketplace trust and integrity. Requires strong strategic thinking, process architecture, and bilingual communication skills.

Lead scaled sales and account management strategy for Uber Eats Japan, focusing on BPO sales team growth and merchant base expansion. Drive measurable outcomes and operational excellence in a fast-paced environment.

This role is for a Head of Strategy & Planning for Uber Eats in Japan. The individual will define long-term strategy, lead a team of strategists, manage critical programs, lead business governance, and incubate critical initiatives to unlock growth. The role requires extensive professional experience in strategy, business intelligence, strategic finance, or operations, with strong business acumen, strategic thinking, team leadership, stakeholder management, communication, and execution skills. Fluency in Japanese is preferred.

This role is for a Brand Marketing Associate at Uber in Tokyo, Japan. The primary focus is on developing and executing brand campaigns, strengthening brand presence, collaborating with cross-functional teams, managing data measurement and reporting, and working with agency partners to achieve business growth goals. The role requires strong brand strategy, creative experience, marketing acumen, collaboration, and project management skills.

General Manager for Uber Retail in Japan, responsible for strategy, operations, and P&L. This role involves transforming the retail market towards on-demand delivery, leveraging existing Uber infrastructure and partnerships with major retailers. The position requires leadership in commercial growth, partnerships, and operational excellence, with a focus on innovation and market nuance.

Uber Eats is hiring an Associate Account Manager for SMB restaurants in Japan. This role focuses on driving business growth and innovation by managing the end-to-end experience for key restaurant partners. The ideal candidate will have strong relationship-building skills, the ability to identify and capitalize on market opportunities, a customer-centric approach, strategic planning abilities, sales acumen, operational skills, and leadership qualities. The role requires balancing mid-to-long term strategy with short-term execution in a fast-paced environment. Key responsibilities include building and maintaining strong partner relationships, understanding partner needs, identifying issues through data analysis, collaborating with internal teams, and achieving sales targets. Requires 3+ years of sales or account management experience in high-growth companies, with a focus on solution selling and data-driven decision-making. Fluency in Japanese is required, with English proficiency being a plus.

Head of SMB for Uber Eats Japan, responsible for merchant strategy, sales, and team leadership to drive growth in the food delivery market.

This role is for a Sr. Operations Manager focused on merchandising and content strategy for Uber's Rest of Retail and Convenience categories in Japan. The individual will lead local merchandising and content strategy, craft consumer narratives using data and market trends, optimize the shopping journey, and own merchandising execution for marketing campaigns. Key responsibilities include defining success metrics, tracking performance, generating insights, and leading cross-functional alignment with teams like Operations, Sales, Marketing, and Product. Required qualifications include 7+ years of experience in e-commerce or retail, strong analytical skills with SQL proficiency, and fluency in English and Japanese.

This role focuses on driving consumer acquisition, engagement, and retention for Uber in Japan through data-driven growth initiatives and campaign execution. It involves managing day-to-day operations, analyzing key performance metrics, and collaborating with cross-functional teams.

Uber Eats is seeking a Senior Sales Operations Analyst in Tokyo to drive sales strategy, planning, and analysis. The role involves removing blockers for the sales team, interfacing with global/regional teams, managing sales projects, and driving cross-functional planning. Responsibilities include deep dives into complex processes, leading cross-functional initiatives, conducting root cause analysis, and managing sales governance (forecasting, target setting, performance tracking). Required qualifications include business-level English and Japanese fluency, 3+ years of experience in consulting/BI/sales operations, familiarity with sales/rev ops programs, experience with complex stakeholder management, initiative, basic CRM understanding, and advanced analytics skills with Excel/Google Sheets (SQL is a plus). Preferred qualifications include experience building account management teams or L&D, and setting up BI tools/infrastructure.

Operations Lead for Uber's financial services business in APAC, focusing on end-to-end product development, lifecycle management, business case development, stakeholder management, and go-to-market strategies for products like co-branded credit cards, pay-later solutions, and digital wallets.

Uber Eats is hiring an Acquisition Account Executive in Tokyo, Japan, to drive growth by identifying, pitching, and onboarding high-potential restaurants. The role involves owning the full sales cycle, building merchant relationships, managing a territory, collaborating with internal teams, and leveraging data for outreach and pipeline management. The ideal candidate has proven end-to-end sales capability, strong executional discipline, excellent communication skills in Japanese and English, and sales/business acumen. Preferred qualifications include 5+ years in B2B sales/partnerships, local market knowledge, CRM familiarity, and experience in performance-driven sales environments.

Uber Eats is hiring an Acquisition Account Executive in Tokyo, Japan to drive growth by identifying, pitching, and onboarding high-potential restaurants. This role owns the full sales cycle, develops merchant relationships, manages a territory, collaborates with internal teams, and leverages data for outreach and pipeline management. Requires strong sales capability, executional discipline, excellent communication in Japanese, and business acumen. Preferred qualifications include B2B sales experience, CRM familiarity, and local market knowledge.

This is a sales role for Uber Eats in Japan, focused on acquiring and onboarding new restaurant partners. The role involves managing the full sales cycle, building relationships, identifying new business opportunities, and collaborating with internal teams. It requires strong sales experience, execution skills, and communication abilities.

Uber Eats Japan is hiring an Associate Acquisition Account Executive to expand its presence in the competitive Japanese market. The role involves managing the entire sales cycle for high-potential restaurant partners, from initial contact to onboarding and initial growth support. Responsibilities include identifying new business opportunities, building strong relationships, and contributing to product/process improvements based on feedback. The ideal candidate has end-to-end sales experience, strong execution skills, excellent communication in Japanese, and business acumen.

Uber Eats Japan is hiring an Associate Acquisition Account Executive to expand its presence in the competitive Japanese market. The role involves managing the entire sales cycle for high-potential restaurant partners, from initial contact to onboarding and initial growth support. Responsibilities include identifying new business opportunities, building strong relationships, and contributing to product/process improvements based on feedback. The ideal candidate has end-to-end sales experience, strong execution skills, excellent communication in Japanese, and business acumen.

Uber Eats is hiring an Acquisition Account Executive in Tokyo, Japan, to drive growth by identifying, pitching, and onboarding high-potential restaurants. This role involves owning the full sales cycle, developing merchant relationships, managing a territory, collaborating with internal teams, and leveraging sales data. The ideal candidate has proven end-to-end sales capability, strong executional discipline, excellent communication skills in Japanese and English, and sales/business acumen. Preferred qualifications include B2B sales experience in tech, hospitality, or FMCG, CRM familiarity, and experience in a performance-driven sales environment.

Associate Account Manager for Uber Eats Japan, focusing on growing and innovating with local SMB restaurant partners. This role involves managing relationships, driving business growth through strategic partnerships, and using data to solve partner challenges.

Uber Eats is seeking an Account Partner for its SMB restaurant segment in Japan. This role focuses on driving business growth, managing partner relationships, and identifying new market opportunities. The ideal candidate will have strong sales, account management, and data-driven decision-making skills, with fluency in Japanese and English.

Uber Eats is looking for a business leader and account manager for its Japanese SMB restaurant partners. This role involves managing the end-to-end experience for key restaurant partners, driving business growth and innovation. Success requires strong relationship-building, identifying market opportunities, customer focus, critical thinking, strategic planning, sales skills, operations, and leadership. The role requires balancing mid-to-long-term strategy with short-term execution in a fast-paced environment.

Uber Eats is seeking an Associate Account Manager for SMB restaurants in Tokyo, Japan. This role focuses on managing end-to-end experience for key restaurant partners, driving business growth and innovation. Responsibilities include building strong relationships, understanding partner needs, identifying opportunities, and achieving sales targets. Requires 3+ years of sales or account management experience, data-driven decision-making, and native-level Japanese proficiency.