Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| Forward Deployed Engineer (Multiple Levels) Forward Deployed Engineer with 5+ years of experience to lead complex AI agentic deployments. This role involves designing, developing, and deploying bespoke AI solutions leveraging the Agentforce platform and other technologies, acting as a strategic partner to clients and mentoring junior engineers. Responsibilities include end-to-end technical delivery, building AI/LLM-based intelligent agents and automated workflows, data lifecycle management, and resolving complex technical challenges. | Agent | 8 |
| Agentforce/AI Deployment Strategist (Multiple Levels) Salesforce is seeking a Deployment Strategist to lead the adoption and strategic implementation of AI-powered Agentforce solutions for key customers. This role focuses on solutioning, strategic oversight, and executive relationship management, acting as a trusted advisor to bridge customer needs with product innovation. Responsibilities include defining Agentic AI strategy, establishing guardrails for responsible AI usage, overseeing complex deployments, and providing field insights to influence product development. |
| Agent |
| 7 |
| Director, Future of Work & Organizational Transformation - Japan (JPKT) Salesforce is seeking a Director to lead the Future of Work and Organizational Transformation in Japan. This role focuses on understanding the Japan market, reimagining work and organizational structures through the lens of AI and emerging technologies, and redefining Job Architecture. The position involves developing evidence-based frameworks for job design, applying HCI and cognitive science principles, and building data-driven capacity plans. The role requires deep expertise in organizational design, workforce strategy, and a strong understanding of the Japan market, with a focus on integrating AI to augment human work and drive transformation. | — | 5 |
| Customer Success Manager, Financial Services Salesforce is seeking a Customer Success Manager for Financial Services in Tokyo. This role focuses on partnering with C-level executives in financial institutions to help them accelerate business value and ROI from their Salesforce investment, driving retention, satisfaction, and expansion. The role leverages deep business and industry knowledge to understand customer objectives and prescribe recommendations, acting as a customer advocate for product evolution. | — | 5 |
| Senior Solution Consultant (Global) Salesforce is seeking a Senior Solution Consultant in Japan to act as a strategic hub connecting Japanese clients with their Global Delivery Center (GDC) in India. This role involves supporting business transformation using Salesforce, bridging technical and cultural gaps, and leveraging AI tools to accelerate delivery and maximize ROI. The consultant will work closely with Japanese senior architects to understand project details and communicate them accurately to the GDC, ensuring outputs meet Japanese quality standards. Key responsibilities include facilitating communication, translating abstract Japanese requirements into concrete technical specifications, and using AI tools for tasks like document creation and review. The role also involves supporting strategic and transformation initiatives, project execution, and governance. | — | 5 |
| Sr. Director, Public Sector Strategy & Business Development Salesforce is seeking a Sr. Director, Public Sector Strategy & Business Development in Japan to lead mid-to-long-term business development in the public sector. This role involves building strong relationships with government stakeholders, collaborating with internal teams to drive administrative DX and social issue resolution using AI and cloud technologies, and acting as an evangelist for Salesforce's value proposition, particularly in trusted AI governance. The position also requires feeding back government trends and AI/data utilization guidelines to internal departments and contributing to the creation of large deals. | — | 5 |
| Deal Desk Senior Manager Salesforce is seeking a Senior Manager, Deal Desk for their Japan, Korea, and Taiwan (JPKT) sales verticals. This role will act as a principal deal advisor and commercial strategist, mitigating risks and uncovering growth opportunities in complex enterprise transactions. The candidate will leverage data-driven insights, model innovative AI usage, mentor team members, and engage senior leadership. A key responsibility is driving the adoption and integration of AI-powered tools for deal analysis, pricing optimization, and workflows, while also identifying and addressing barriers to AI adoption. | — | 5 |
| Deal Desk Manager Salesforce is seeking a Deal Desk Manager to provide deal structuring and pricing support for their sales verticals in Japan, Korea, and Taiwan. The role involves mitigating risks, identifying improvement opportunities, and scaling deal processes using data-driven insights and AI-powered tools. The manager will partner with sales leadership, review complex deals, guide sales on deal structures, and collaborate with cross-functional teams. While the role leverages AI tools for deal analysis and optimization, it does not involve building or researching AI models. | — | 5 |
| Customer Success Manager, Financial Services Salesforce is seeking a Customer Success Manager for Financial Services in Japan. This role involves partnering with C-level executives to help customers accelerate business value and ROI from Salesforce's AI CRM platform. The CSM will focus on understanding customer objectives, identifying business challenges, and leveraging Salesforce capabilities to drive customer success, retention, and expansion. The role requires deep industry knowledge in financial services and strong relationship-building skills. | — | 5 |
| Principal Business Consultant（製造 / 小売 / 消費財 / ライフサイエンス） Salesforce is seeking a Principal Business Consultant to support pre-sales activities, focusing on creating and driving transformation themes for customers. This role involves collaborating with sales and solutions engineers, engaging with executives, and facilitating workshops to define business visions and strategies. The consultant will help design future customer experiences, conceptualize solutions using Salesforce products, and develop sales strategies for strategic accounts. The role emphasizes understanding business challenges, leading projects, and driving digital transformation, with a focus on AI and data utilization. | — | 5 |
| 【5月23日 Salesforce Architect オンライン選考会用】 Salesforce Architect & Trail Architect Salesforce is seeking Architects and Trail Architects to lead customer DX initiatives, leveraging AI and the Salesforce platform. The roles involve strategic planning, system design, implementation, and ongoing optimization, with a focus on AI-native approaches and driving customer success in the agentic era. The positions require strong leadership, communication, and problem-solving skills, with a desire for continuous learning and adaptation to new AI technologies. | Ship | 5 |
| Senior Success Architect - Agentforce/Data360 Salesforce is seeking a Senior Success Architect for their Agentforce/Data360 team. This role focuses on helping enterprise clients leverage Salesforce products, particularly in the AI and agentic era. The architect will provide technical expertise, strategic advice, and best practices for implementing AI and data solutions, including agent construction and optimization, to drive business value and achieve an 'Agentic Enterprise'. | Agent | 5 |
| Senior Customer Success Manager - Data & Analytics Salesforce is seeking a Senior Customer Success Manager to help key clients maximize their use of Salesforce products, particularly Data 360 and Tableau. The role involves acting as a trusted advisor, understanding client needs, driving adoption of Salesforce solutions, and ensuring clients achieve their business and technology goals. While the company heavily emphasizes AI and AI agents, this specific role focuses on customer success and product adoption rather than direct AI/ML development. | — | 5 |
| Solution Engineer - Agentforce & Data 360 Specialist Salesforce is seeking a Solution Engineer specializing in Agentforce and Data 360 to propose, demonstrate, and support AI-driven CRM solutions. This role involves close collaboration with sales, development, and marketing teams to drive customer success and market adoption of Salesforce's AI capabilities in Japan. | — | 5 |
| Agentforce & Data 360 Specialist Salesforce is seeking an Agentforce & Data 360 Specialist in Tokyo, Japan. This role is within the Solutions department, focusing on pre-sales engineering and solution architecture for AI-powered CRM and data solutions. The specialist will collaborate with Account Executives and Solution Engineers to propose, demonstrate, and answer technical questions about Salesforce products, particularly Agentforce (AI agents) and Data 360 (formerly Data Cloud). Responsibilities include creating proposals, delivering demonstrations, providing technical support, conducting training, supporting marketing activities, and creating sales collateral. The role also involves close collaboration with internal teams (sales, marketing, product development) and external partners to drive product adoption and address technical challenges. The goal is to contribute to business growth by acting as a trusted expert in AI CRM and data solutions. | — | 5 |
| Solution Engineer - Agentforce Sales & Marketing Salesforce is seeking a Solution Engineer specializing in Agentforce Sales & Marketing, focusing on AI CRM and agentic era products. This role involves leading technical customer proposals, driving market value through events and new product launches, and contributing to ecosystem technical enablement. The position requires strong communication, problem-solving skills, and a proactive approach to learning new technologies, particularly AI. | — | 5 |
| Customer Success Manager/Senior Manager, Manufacturing This role is a Customer Success Manager at Salesforce, focusing on the Manufacturing industry in Japan. The role involves partnering with customers to help them achieve business value and return on their Salesforce investment, leveraging deep business, industry, and product knowledge. While the company heavily emphasizes AI and uses AI tools in its operations and products, this specific role is customer-facing and focused on driving adoption and value realization of Salesforce's platform, rather than directly building or researching AI models. | — | 5 |
| Marketing Analytics Manager This role focuses on marketing analytics, leveraging AI tools to enhance decision-making, optimize marketing ROI, and drive revenue cycles. It involves data modeling, analysis, visualization, and data governance, with a strong emphasis on using AI and Python for advanced analytics and prompt engineering. | — | 5 |
| Customer Success Manager , Associate/Senior Associate (Technical) Salesforce is seeking a Customer Success Manager (CSM) to partner with clients, leveraging deep business, industry, and product knowledge to accelerate business value and maximize ROI on Salesforce investments. The role involves understanding client goals, evangelizing Salesforce capabilities, providing best practices, and identifying/mitigating risks. Technical CSMs will provide practical product knowledge and technical insights, while Industry CSMs will develop and execute adoption plans and deliver value and innovation. The role requires 3+ years of experience in customer success, technology consulting, enterprise architecture, or technology solution development/support engineering. Preferred skills include deep cloud knowledge, consulting experience, understanding of AI/ML concepts, and experience with business processes or enterprise software development lifecycles. The company utilizes AI tools in its recruiting process. | — | 5 |
| Customer Success Manager , Senior Manager (Technical) This role is a Customer Success Manager (CSM) focused on technical aspects within Salesforce's AI CRM platform. The CSM will partner with customers to understand their business goals, evangelize Salesforce features, provide technical insights, and drive customer adoption and value realization. While the company heavily promotes its AI capabilities and the role mentions AI/agents, the core function is customer success and driving value from the platform, not building or directly shipping AI models or systems. The role requires understanding AI/ML concepts as a preferred skill to better advise customers on the platform's capabilities. | — | 5 |
| Senior Solution Consultant (Global) Salesforce is seeking a Senior Solution Consultant to act as a strategic hub connecting Japanese clients with their Global Delivery Center (GDC) in India. This role involves supporting business transformation using Salesforce, bridging technical and cultural gaps between Japan and India, and leveraging AI tools to accelerate delivery and maximize ROI. The consultant will work closely with Japanese architects to understand project details and communicate them accurately to the GDC, ensuring the quality of deliverables meets Japanese client standards. Key responsibilities include facilitating communication, translating abstract Japanese requests into concrete technical specifications, and using AI tools for tasks like document summarization and review. | — | 5 |
| Strategic Solution Architect (Global) Strategic Solution Architect role at Salesforce, focusing on leading business transformation for Japanese clients using Salesforce's AI CRM capabilities. The role involves bridging Japanese business context with global delivery centers (GDC) in India, leveraging AI tools for efficiency in development processes (code generation, documentation, testing) and customer proposals. Responsibilities include advisory services, project execution, and governance, acting as a 'Trusted Advisor' to maximize customer ROI. The role requires strong leadership, cross-cultural communication, and a proactive approach to integrating AI into delivery. | Ship | 5 |
| Investment Manager / Associate Salesforce Ventures is seeking an Investment Manager/Associate for its Tokyo-based team to cover Japan, South Korea, and Taiwan. The role involves sourcing, executing, and supporting investments in startups, with a focus on enterprise software, generative AI, and physical AI. The ideal candidate has 4-6+ years of experience in investment banking, consulting, PE, or VC, with a strong understanding of technology trends and excellent business judgment. | — | 5 |
| Technical Architect (Presales) Salesforce is seeking a Technical Architect (Presales) to act as a domain expert for their AI CRM platform, advising CIO/CTO level decision-makers on cloud infrastructure, AI, security, and integration. The role involves understanding business and technical requirements, demonstrating Salesforce products, conducting workshops, and supporting sales teams with RFI/RFPs. The candidate will also contribute to enablement and marketing activities by creating technical assets and presenting at events. Experience with enterprise AI technologies and CRM solutions is required. | — | 5 |
| Informatica Solution Engineer (Pre-Sales), Tokyo Salesforce is seeking a Solution Engineer (Pre-Sales) in Tokyo to drive sales engagements for Informatica Data Management Cloud, focusing on AI CRM and agentic era solutions. The role involves developing technical account plans, designing complex solutions, educating customers, and contributing to pipeline generation through workshops and content development. | — | 5 |
| Slack Growth Marketing Senior Manager Salesforce is seeking a Growth Marketing Senior Manager for Slack's self-serve business in Japan. This role focuses on maximizing revenue by designing and optimizing the customer experience from activation to upsell, bridging Product-Led Growth (PLG) and sales strategies. The position involves defining Product Qualified Leads (PQLs), executing Japan-specific growth experiments, exploring new channels like LLM-driven search and AI tools, and collaborating with global teams. The ideal candidate has deep SaaS expertise, a proven track record in revenue growth, holistic funnel design abilities, strong stakeholder management skills, and native Japanese and business-level English proficiency. | — | 5 |
| Consumption Lead, Data360 and Agentforce Salesforce is seeking a Consumption Lead for Data360 and Agentforce, focusing on driving customer adoption and return on investment for their AI CRM platform. This role combines technical and commercial responsibilities, requiring deep business and product knowledge to guide customers, manage executive relationships, and develop technology strategies. The lead will act as a post-sale technical lead, ensuring seamless integration and value delivery of Data Cloud and Agentforce. | — | 5 |
| Account Executive, Agentforce Marketing Salesforce is seeking an Account Executive for their Agentforce Marketing team in Japan. This role focuses on selling AI-powered marketing solutions to enterprise clients, acting as a strategic partner to transform their businesses and drive customer success. The position involves building strong client relationships, understanding their core business and marketing strategies, and leveraging AI agents and data platforms to elevate their marketing efforts. The role also requires presenting future visions to C-level executives, providing feedback to product teams, and managing complex enterprise contracts. | — | 5 |
| Customer Success Manager (BTC industry) Salesforce is seeking a Customer Success Manager to partner with customers, guide them to accelerate business value and return from their investment with Salesforce. The role specializes in one or more line of businesses, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned at key stakeholder level, building and fostering positive relationships to help customers progress on their digital journey. | — | 5 |
| Solution Engineer Support (自動車SEチーム) 【障害者採用】 This role supports Solution Engineers by creating and maintaining Salesforce product demos, demo videos, and proposal materials. While AI tools are mentioned for creating content (e.g., AI voice narration), the core function is not building AI models but rather using AI tools to enhance the support provided to sales engineers. The role is primarily focused on demo creation and maintenance, which falls under data preparation and content generation for sales enablement. | — | 5 |
| Salesforce Solution Engineer (Multiple Levels) Salesforce Solution Engineer role focused on proposing AI-powered CRM solutions to clients across various industries. The role involves understanding business challenges, designing solutions, creating demos, and supporting marketing efforts. It requires pre-sales, solution proposal, or consulting experience with strong technical and industry knowledge, and excellent communication skills. While the company heavily promotes its AI capabilities and uses AI tools in recruiting, the core function of this role is solution selling and pre-sales, not direct AI/ML model development or deployment. | — | 5 |
| Solution Architect - Tableau Salesforce is seeking a Solution Architect for Tableau to implement Tableau solutions, focusing on data engineering, data analytics, and data science. The role involves customer engagement, providing advisory services, conducting workshops, developing roadmaps, and enabling customer data utilization. The architect will also mentor team members and contribute to professional services growth. While the role mentions AI and AI agents, its core function is around data visualization and analytics using Tableau, with AI being a tool or a component of the broader Salesforce ecosystem rather than the primary focus of the role's deliverables. | — | 5 |
| Solution Engineer Support (中小企業チーム) 【障害者採用】 Salesforce is seeking a Solution Engineer Support role to assist Solution Engineers in providing technical solutions to customers. This role involves creating and maintaining demo environments, producing demo videos with AI narration, and supporting proposal documentation. The position is specifically for individuals with disabilities and focuses on supporting the sales engineering team in the commercial business unit targeting small to medium-sized businesses. | — | 5 |
| Senior Account Solution Engineer Salesforce is seeking a Senior Account Solution Engineer in Japan to support their AI CRM offerings. The role involves collaborating with Account Executives to understand customer business challenges, propose solutions, create and deliver customized demos, and develop proposals. The position also includes creating sales collateral, supporting marketing activities through presentations and demonstrations, and leveraging AI tools to enhance customer success. | — | 5 |
| Sales Strategy Analyst Sales Strategy Analyst role at Salesforce, focusing on analyzing key performance indicators, setting strategic themes for sales and support organizations, and presenting recommendations to senior leadership. The role involves projects related to organizational design, business planning, market segmentation, and sales performance evaluation, with a particular focus on industry and product strategy. Deliverables include analytical models, performance analysis, dashboards, and executive presentations. Requires strong analytical, modeling, and communication skills, with experience in large enterprise sales or strategic planning in IT tech companies. | — | 5 |
| Solution Engineer - Tableau Salesforce is seeking a Solution Engineer for Tableau in Tokyo, Japan. This role focuses on pre-sales support for their AI CRM platform, helping customers understand and leverage data visualization and analytics. The engineer will work with clients and internal teams to propose solutions, provide technical advice, and drive customer success, utilizing tools like Tableau Cloud, Data 360, and Agentforce, and staying updated on generative AI technologies. Responsibilities include understanding business challenges, building proof-of-concepts, troubleshooting technical issues, and contributing to product feedback. | — | 5 |
| 公共ビジネス事業部 - Program/Project Management Associate Analyst（エンジニア職）【障害者採用】 This role focuses on leveraging AI to enhance the utilization of customer and policy information within Salesforce's Public Sector Business Development (PSBD) division. The primary goal is to automate the collection, cleansing, analysis, and AI-driven extraction of strategic information from unstructured and structured data sources related to public sector clients and policies. The role involves managing and analyzing data, connecting it to AI for insights, and automating information gathering processes. | Data | 5 |
| Solution Engineer - Slack Salesforce is seeking a Solution Engineer for Slack in Tokyo, Japan. This role involves acting as a trusted business and technical advisor to customers, proposing solutions that transform collaboration and work styles. The Solution Engineer will work closely with sales representatives, understand customer business and IT challenges, create and present solutions using Slack, and differentiate Slack from competitors. They will also explain Slack's security measures, lead pilot programs and PoCs, and contribute to the growth of the Slack business. The role requires experience in enterprise IT, adaptability to new technologies, strong presentation and solution design skills. Experience with SaaS sales engineering, English communication, understanding of SaaS ecosystems, Salesforce products, and generative AI/AI agents for business improvement are considered advantageous. | — | 5 |
| Lead/Senior Solution Engineer（都市銀行担当） Salesforce is seeking a Lead/Senior Solution Engineer to focus on financial institutions (urban banks, securities, cards, leasing, regional financial institutions). The role involves understanding customer business and operational challenges, defining future states, and leading solution proposals using Salesforce products including CRM and AI agents. This includes creating customized demos, proposals, and driving business transformation through technology and AI. The role also contributes to marketing activities by creating industry content and speaking at events. The position requires experience in solution proposal activities for financial institutions or CRM-related solution areas (sales, project management, IT consulting) and demo development/customization. | — | 5 |
| Senior Solution Engineer - Retail Salesforce is seeking a Senior Solution Engineer for their Retail team in Tokyo, Japan. This role focuses on proposing Salesforce solutions to enterprise retail clients, leveraging AI (Agentforce), Data Cloud, Marketing Cloud, and other Salesforce products to drive customer and employee experience improvements. Responsibilities include understanding client challenges, designing solutions, creating customized demos, developing proposals, and collaborating with account executives and other teams. The role also involves creating sales materials and supporting marketing activities, with a focus on retail industry transformation through AI and data utilization. | — | 5 |
| Salesforce Architect (Multiple Levels) Salesforce is seeking Architects to act as DX partners, leading customer system strategy and implementation from concept to operation, leveraging AI and Salesforce's platform to drive business success. The role involves advising clients, proposing AI solutions like Agentforce, and utilizing AI for consulting efficiency. Architects will be involved in strategy, project execution, and governance, with opportunities to grow into comprehensive architects experienced in AI-driven consulting. | Ship | 5 |
| Account Executive, Agentforce (SMB) Salesforce is seeking an Account Executive specializing in their Agentforce product, an AI-driven solution for customer engagement. The role involves driving revenue growth by identifying and positioning Agentforce opportunities with potential customers, collaborating with sales teams, conducting technical discovery, and articulating the value of Salesforce's AI capabilities to clients. The ideal candidate has a strong technical background in AI/ML concepts, experience with AI-driven customer engagement solutions, and a proven track record in B2B technical sales. | — | 5 |
| Specialist Solution Engineer - Tableau Salesforce is seeking a Solution Engineer for Tableau in Tokyo, Japan. This role involves being a pre-sales technical expert for Tableau, a leading data visualization and analytics platform. The Solution Engineer will work with prospective and existing customers, global product teams, and internal departments to understand business challenges, identify optimal solutions, and provide technical and solution advice. Responsibilities include conducting technical troubleshooting, creating demo content, and staying updated on new technologies like AI to introduce them to customers. The role requires strong technical expertise, excellent communication and presentation skills, and the ability to build customer trust and drive sales cycles. | — | 5 |
| Customer Success Manager, Senior Manager Salesforce is seeking a Senior Manager, Customer Success for their Telecom division in Japan. This role focuses on partnering with customers to help them accelerate business value and achieve their objectives using Salesforce's AI CRM platform and AI agents. The CSM will leverage business and product knowledge to guide customers on strategy, governance, and adoption, acting as a trusted advisor to C-level executives. | — | 5 |
| Success Architect - Core Platform Salesforce is seeking a Success Architect for their Core Platform in Tokyo, Japan. This role focuses on helping enterprise clients maximize their use of Salesforce products, particularly Core Platform (Sales Cloud, Service Cloud, Experience Cloud, Salesforce Platform), with a strong emphasis on enterprise-level security, identity management, and governance. The role also involves advising on future AI/Agentforce capabilities and Data Cloud. Responsibilities include providing best practices, technical advice, security architecture reviews, and creating assets for clients and internal teams. The ideal candidate has extensive experience in consulting, technical support, or account management, deep knowledge of Salesforce Core Platform, and strong expertise in enterprise platform security architecture. Experience with Data Cloud, AI/Agentforce, and security certifications are desirable. | — | 2 |
| Sales Strategy Lead/Senior Analyst (Data & Insights Analyst) Salesforce is seeking a Data & Insights Analyst for their Customer Success Group (CSG) in Tokyo. This role will support CSG's goals by analyzing data to drive customer success, increase product consumption, and minimize churn risk. The analyst will identify business challenges, build analytical foundations, and deliver actionable insights to support decision-making. The role requires strong SQL, BI tool experience, and business understanding, with a preference for statistical modeling and data engineering. | — | 1 |
| Sales Strategy Senior Lead/Lead (Business Partner) Salesforce is seeking a Sales Strategy Senior Lead/Lead (Business Partner) to join their Strategy & Programs team within the Customer Success Group (CSG). This role will partner with CSG leadership to drive customer success by focusing on increasing Salesforce utilization, expanding product consumption, and minimizing churn risk. The role involves strategic advisory, decision support through data insights, performance management, and business management, requiring deep understanding of SaaS financial KPIs and customer success operations. The position emphasizes strategic thinking, data-driven decision-making, and cross-functional collaboration. | — | 1 |
| Operations Manager - Customer Success Salesforce is seeking an Operations Manager for Customer Success in Japan. This role focuses on managing and improving operational processes to drive customer satisfaction, usage, and retention. The manager will lead strategic initiatives, projects, and change management efforts, collaborating with global teams to optimize customer success operations. Key responsibilities include program and project management, process improvement, performance monitoring, and cross-functional collaboration. The role requires strong leadership, management experience, excellent communication skills in Japanese and English, and a deep understanding of business operations. | — | 1 |
| Sr Manager, Technical Support Engineering This role is for a Sr. Manager of Technical Support Engineering at Salesforce, focusing on leading a team to provide high-level technical support to large customers. The role involves managing team members, optimizing operations, ensuring customer satisfaction, and contributing to the expansion of paid support services. While the company heavily utilizes AI and mentions AI agents, this specific role is in technical support and customer success, not directly building or researching AI models. | — | 1 |
| Disabilities @Work Manager, APAC Salesforce is seeking a Disabilities @Work Manager for APAC to lead inclusion initiatives, develop country-specific roadmaps, partner with recruiting to build talent pipelines for people with disabilities, and implement secure self-identification processes. The role requires experience in disability inclusion or DEI, deep understanding of regional disability employment mandates, project management skills, and proficiency with Google Workspace and AI tools for reporting. Native-level Japanese and good English are required. | — | 1 |